Digital Manager Jobs in Camden, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
As our PR Manager for the Midlands and the North of England, you will raise the profile of the British Heart Foundation (BHF) in support of our lifesaving work.
Responsible for creating awareness of BHF, you’ll focus on our research funding and its impact to grow our support and income. You’ll promote BHF’s work, influencing local partners and shaping the charity’s reputation through media, engagement events, and other communication channels.
Working with local teams to devise and deliver impactful communication strategies, you’ll meet challenging KPIs and demonstrate significant impact which should raise the public’s propensity to give. You will work with the UK-wide media team to devise and deliver PR strategies to promote key brand and awareness campaigns.
Your local expertise will guide the way we influence and use both traditional media, digital channels, and engagement opportunities.
Working arrangements
Please note this is a 12-month fixed term contract, covering secondment. Start date is as soon as possible. The contract will run for 12 months from start date.
This is a home-based role with occasional travel across the Midlands and North of England. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you bring in-depth knowledge of the media landscape in the Midlands and North of England, and demonstrable experience of finding and developing stories for the media, delivering successful communications campaigns, and working collaboratively in a media team.
With strong experience gained as a journalist or in a communications role (either in-house or agency), you have excellent written and verbal communication and presenting skills, the ability to build trust and relationships, and strong creativity in developing campaigns. You can take complicated information and translate it into consumer-friendly communications.
A confident self-starter who enjoys travelling across the UK, you can work under your own initiative as part of a supportive and geographically dispersed team.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews will be held virtually over Microsoft Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note the internal job title for this role is Communications and Engagement Manager – Midlands & North of England.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and organised Social Media and Content Officer with a background in marketing. The successful candidate will be a proactive worker and able to demonstrate strong communication and collaboration skills. They will play a crucial part in building and maintaining our online presence.
Supported by the Social Media and Content Manager and Senior Digital Manager, they will work closely with colleagues across the organisation to manage our social media presence. They will use their creativity and strong copywriting skills to work with members of the Fundraising and PR teams to develop engaging content for our social channels and continue to grow our presence online.
This role would be a good fit for someone enthusiastic about learning more and creating exciting social media content. We are looking for strong copywriting skills and experience working on social media campaigns.
To be successful in your application you'll need:
- Experience creating content (including reels for Instagram) for and managing social media channels, including Facebook, Instagram, Twitter, Youtube and Linkedin
- Experience with social media reporting tools
- Knowledge and understanding of social media best practice and following latest trends
- Excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language.
- Ability to communicate, work collaboratively and build good working relationships.
- Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.
The following are beneficial but not essential:
- Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
- Experience in a similar role within a complex organisation, charity, or health/science organisation
What we offer: - Hybrid working (40% of time in the office) between home and Chelsea, London with travel to Sutton once a month.
- 37.5 per week. Some occasional weekend and evening work may be required to cover events.
- A competitive salary in the range of £28-32k p.a.
- A contribution pension scheme
- Training, support, and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives
If this sounds like you, we’d love to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Tasks
We want you to help our current and future customers raise as much money as they can for their charities.
This includes
- SEO
- Writing useful articles
- Creating case studies from calls and in person visits to customers
- Contacting our customers through creating a regular newsletter
- Using Linked-In to share useful tips and make contacts with potential customers
- Improving the buying journey through our website
- Using Google Adwords to get more potential customers to our website
- Identify and implement PR and paid partnerships to promote our products
- Attending occasional in-person events
Working Pattern
2 days a week
At least 1 day a week at our light and airy studio on Bermondsey Square in central London (10mins walk from London Bridge Station) - learning about the products and getting to know the team, so you can share ‘how to use the product’
The other day you will be mostly gathering content at customer customer sites around the UK (travel expenses covered) so you can share ‘how people are making the most of the product’
The timing of the two days is flexible, as long as you attend the Monday kick off meeting at 11am GMT/BST.
Rewards
£20 per hour, £41,600 pa (pro-rata)
Plus
After successful completion of a 6 month probation, % of net profit (pro rata if not in post for whole year)
Character
We are a small, committed team of six, who rely on each other. We need someone who enjoys being part of a healthy productive and diverse team.
Experience
Implementing multi-channel digital marketing for a small business
Charity experience - either working for or marketing to, is an advantage but not essential
Please send us 200 words as to why you're a good fit for this role, and links to 3 pieces of content that you created
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager it is an exciting opportunity to work alongside the Shop Manager in Scope's brand new Fulham shop (Opening shortly). You’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
As we head towards our ten-year anniversary in 2026, we are looking for a talented Communications and Campaigns Manager to amplify and promote our mission across the world!
As a key member of a small and busy team, the job-holder will manage and oversee all aspects of HQ communications including developing and managing day-to-day online communication via social media channels, creative ideation and management of communications projects (including work with corporate partners), proactively managing media relations, overseeing all external-facing content such as our website and annual Global Review, and supporting our programme of UK-based events. The job-holder will lead our annual flagship #ThisLittleGirlisMe social media campaign, building on the success of the campaign in previous years, and support our country teams to optimise the global visibility of the charity. Our ten-year anniversary in 2026 provides an exciting opportunity to amplify both our achievements and future strategy, and this role will play a central part in creatively ideating and planning for this.
We are looking for someone with significant experience working in a wide-ranging communications role, who can work effectively independently as part of a small team and brings a creative and agile approach to working in a non-profit environment. There is significant flexibility and autonomy in the role, with the opportunity to help shape how this team operates, and the potential for impact is significant. We’re excited to see what you might be able to bring to the team!
EXPERIENCE & SKILLS
Essential
-
Five+ years of experience in a communications role, ideally (but not necessarily) in a non-profit and/or international organisation
-
Extensive experience of managing external communications, including social media, web presence, and press
-
Proven experience of taking campaigns from ideation to delivery, with measurable success
-
Comfortable working independently within a small team
-
Ability to effectively communicate with a wide variety of stakeholders, including motivating and mobilising volunteers
-
A proactive and creative approach to communication challenges, especially where resources are limited
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Passionate about the aims and values of Inspiring Girls International
Desirable
-
Knowledge of Canva and Squarespace
-
A working understanding of Adobe Premier Pro, After Effects and/or DaVinci Resolve
-
Experience in managing freelancers, specifically briefing video editors
-
Experience working with corporate partners
Please submit your CV and covering letter (max. 2 pages) outlining how your skills and experience fit with the role.
Interviews will be held in the week beginning Monday 15th April
We embrace and celebrate diversity within the team and encourage people of every race, orientation, age, gender, sex, religion, origin, and ability to apply if they feel their skills meet the job description.
Candidates must be eligible to live and work in the U.K.
The client requests no contact from agencies or media sales.
EIA Comms – Digital Implementation Officer (Maternity Cover – 6 months)
EIA is seeking a Digital Implementation Officer to join EIA’s Operations Team. The role will cover supporting the delivery and distribution of Comm’s external and internal messages. The ideal candidate will have a good understanding of Content Management Systems and the basics of web design and be able to build, optimize and deliver the full range of digital content on a variety of platforms.
The role:
This role will maintain and develop EIA’s Digital Infrastructure through text, images, video, audio and interactive methods. It will also support and encourage staff to get the most out of their office/digital tools and troubleshoot issues.
About you:
You will have a clear understanding of Content Management Systems and the fundamentals of web design along with a diverse digital tools skillset. You will have a good knowledge of Microsoft Windows and Microsoft 365 tools to be able to support staff with these platforms. You will need to be reliable and comfortable and confident speaking to colleagues.
What we offer:
This is a full time role, but part time would be considered. It is fixed term role to cover a maternity leave until the middle of September, with the possibility of an extension. We need someone to start as soon as possible.
The salary is £32,500 (pro rata). Benefits include 25 days holiday with additional days off between Christmas and New Year and additional days for long service, as well as flexible and hybrid working arrangements and a mental health and wellbeing support programme.
Please refer to the job description for further details of how to apply.
About us
We investigate and campaign against environmental crime and abuse.
Our undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. We work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, we reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.
Location Islington, London
Contract: Fixed Term Contract, Full time
Salary: £32,500
Hours: 40 (including lunch breaks)
Benefits: 25 days holiday plus bank holiday and days off between Xmas and New Year (pro rata) and an additional day off per year up to a max of 29 days, mental health and wellbeing support programme, flexible and hybrid working arrangements, enhanced pension contributions, free financial guidance
Closing date 03-04-2024
REF-212 718
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
The client requests no contact from agencies or media sales.
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re working with hundreds of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers with charities looking for help with content creation and other comms support. At the same time, we are working with hundreds of young people and talent from under-represented communities to give them the skills, access and mentoring to break into the media.
About the Role
Do you want to lead innovative and impactful programmes to strengthen the communications, campaigning, storytelling, media engagement and digital skills of organisations advocating for social justice and systemic change?
We are looking for a dynamic and proactive individual with a track record of successful programme management, who is passionate about communications that drive change.
This position will report to the Head of Programmes and oversee Media Trust's thematic strategic communications programmes that strengthen the voices of charities. Our thematic programmes support cohorts of charities working in the same area, including equalities and social justice (our Stronger Voices programme) and environmental and climate issues (our Communicating Climate programme.)
In the context of rising levels of inequality, the media and policymakers need to hear from the people whose lives are most affected. In this role, you will support user-led organisations campaigning for systemic change to speak truth to power.
Our six-month strategic communications training programmes are designed to support charities and community organisations to amplify their voice, mobilise support and influence meaningful change. These programmes include in-person and virtual training, mentoring and support from industry experts, and tailored digital resources.
This role will directly manage our Stronger Voices programme, ensuring the smooth delivery of the programme, including managing our cohort of equalities organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.
You will also oversee our other thematic programmes (currently Communicating Climate). You will line manage the Project Manager of Communicating Climate and a Project Coordinator.
This is an exciting opportunity for someone committed to social justice, with strong programme management skills, an understanding of strategic communications and a passion for empowering the charity sector through training and mentorship. This is a highly rewarding role which offers opportunities to engage with both the charity sector and the media and creative industries.
*Please note that whilst this is a remote role, Stronger Voices is a London-based programme, so proximity to London will be beneficial for delivering in-person activity for the cohort.
How to apply:
Click the Quick Apply button below. You’ll be asked to submit a CV, equal opportunities form, and a covering letter (max 2 pages) describing how your skills and experience match our requirements. See full Job Description attached.
Please note this role is being re-advertised. If you have already applied for the role, you do not need to submit your application again. We have extended the deadline in order to have a wider selection of candidates to choose from, and we will review all applications then.
Application deadline is 9am on 2 April 2024
First-round interviews will take place on 10-11 April and final interviews on 16 April.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
• Remote working*
• 30 days annual leave (plus bank holidays)
• Flexible hours, to be agreed with line manager
• Pension contributions
• 2 volunteer days each year
• Attend two Media Trust Open courses each year at no cost to you
Flexible Working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please visit out website for current openings
Job description: Social Media Manager
Full time contract. Up to £33k
Hybrid with some travel to London or Notts office.
Job purpose:
The Social Media Manager will lead our social media strategy to drive engagement thorough all social channels. From post planning, scheduling and creating content to reporting and optimising our content across both organic social media as well as paid social.
If the outline above excites you and you want to join us to make the difference - APPLY TODAY!!
Please see Full Details of the Role attached.
The client requests no contact from agencies or media sales.
Job Title: Marketing and Communications Manager
Reports to: Director of Communications and Growth
Contract: Permanent, full or part time
Hours: 28 – 35 must be available to work Tuesdays and Thursdays, other days negotiable
Salary: Circa £40,000 per year
Location: Remote, with attendance at in-person meetings required, around once a month, normally in London
Job purpose
To conceive and execute a best-in-class marketing and communications strategy to position us as the go to organisation on dementia carer support. Your work will underpin our efforts to campaign for change, partner with organisations, and provide practical and emotional support so that no dementia carer feels isolated, invisible or alone.
Key responsibilities
·Lead on the development and delivery of the marketing and communications strategy and activity, working with colleagues in public fundraising, commercial income generation and campaigns, to achieve agreed annual targets in line with DCC’s plans.
·Using primarily digital platforms and working with colleagues in fundraising, campaigns and service delivery, co-produce a suite of activities and assets that deliver relevant prospect audiences into the wide end of the funnel.
·Lead on communications work, including journalist outreach and pitching news stories, content creation, discussion and engagement on current affairs from the perspective of our cause and issues.
·Work with colleagues to gather and curate compelling, emotional stories and to embed a story-led approach in our communications.
·Support the fundraising team to develop assets for DCC’s supporter journey, using data analysis and insights to ensure the effective stewardship of supporters.
·Set, monitor and report on campaign and project budgets, key performance indicators and annual work plans as well as longer term financial forecasts.
·Be responsible for adhering to all relevant legislative and regulatory obligations relating to marketing, digital and communications.
·Establish and document key processes in the marketing function, working closely with colleagues in fundraising and operations to do so.
Carry out other duties commensurate with this post as requested.
The client requests no contact from agencies or media sales.
Are you a data driven entrepreneur with experience in managing system improvement and practice in customer focused teams? Are you passionate about making sure people get the support they need to transform their lives?
If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen. We provide a range of services for people affected by spinal cord injury, and this provides us with a unique insight into the issues they face in their day-to-day lives.
The role of Data and Systems Manager is a new one, and reflects the growth and diversification of how we reach our audience and offer them support. We want to reach everyone affected by spinal cord injury across the UK. To do that, we know we need to make best use of our data and systems to make informed decisions and offer the right support at the right time.
As our first Data and Systems Manager, you will have the opportunity to bring your own creativity and help shape the role. Reporting to the Data Protection Officer but working across the whole organisation, you will oversee and constantly improve our data and how we use our systems; whilst seeking out new ways for us to develop and improve how we work. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
How to apply
• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement (saying why you want the job and explaining how you fit the person specification). This statement is crucial; CVs alone will not be accepted. See overleaf for guidance to help you make the most of your application.
• A completed equal opportunities form (this is optional)
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held from the week beginning 8th April.
Girlguiding welcomes thousands of new volunteers every year. We know we can do more to make this process easier for everyone, and to bring in more volunteers to deliver more incredible experiences for girls.
We need a volunteer recruitment manager with experience operating at scale, comfortable with working on digital journeys that create real-life experiences. You'll be great at building relationships and work closely with our country & region teams, our central marketing team and other colleagues across Girlguiding to make best use of insight to grow volunteering. You'll be working in the central volunteer experience team; we're a large and friendly team, passionate about improving the experience of Girlguiding volunteers and giving more girls the chance to be part of guiding.
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Project Manager. You will join us working 35 hours per week, on a 2-year fixed term contract basis and will be based remotely. In return you will receive a salary of up to £51,301.33 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system.
Responsibilities of our CRM Project Manager:
The CRM Project Manager will work closely with the wider CRM Project team and will be responsible for providing comprehensive project management for the delivery of a new Microsoft Dynamics CRM platform. This role will require ownership from concept through to implementation and evaluation. The role will also be responsible for managing supplier relationships, comms, reporting, budgets, and ultimately tracking the realisation of business benefits.
What we’re looking for in our CRM Project Manager:
- Previous CRM project delivery and implementation experience is essential (MS Dynamics preferred)
- Experience in CRM project planning and resourcing
- Strong understanding of CRM concepts and best practice, processes and software
- Excellent interpersonal skills with a collaborative approach to working
- An influential and persuasive communicator with the ability to communicate with people at all levels within the organisation
- Strong Microsoft Office skills
- Proven ability to work on own initiative, accurately and under pressure
- Excellent organisational, interpersonal and communication skills
What we can offer you:
- salary of up to £51,301.33 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 1st April 2024
Virtual interview date: 16th April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
To create lasting change on important social issues such as poverty and homelessness, we need to communicate about them in ways which can shift hearts and minds and build a broad movement of people.
At FrameWorks UK, we know that when we change the story, we can change the world.
Our framing research shows how people think about important social issues. We use this knowledge to develop and test communications strategies to help organisations create positive change.
We are the sister organisation of the FrameWorks Institute based in Washington, DC. We are both not-for-profit organisations.
This Operations Manager role will support our small, high-performing team; strengthen our partnerships and projects; and deliver a programme of events to share our work. You will work on a range of projects that seek to improve communications on issues like access to justice, achieving health equity, and securing decent and affordable homes for everyone.
We would like to appoint an Operations Manager to work 4 or 5 days a week with 2 days a week spent in person with the team at our central London office (by Waterloo station). Beyond this, there is scope for flexibility.
The successful candidate will be highly motivated to support the team and our partners to create social progress. They will have previous relevant work experience in operations, admin, events or finance type roles, and will be brilliantly well organised, proactive, confident, and happy to take on a broad range of tasks.
The full time salary is £33,000-£37,000 (depending on skills and experience) per annum plus benefits including 27 days of paid annual leave and 6% employer pension contributions.
Key responsibilities
- Develop and manage our events programme
- Contribute to the management and delivery of our projects
- Support new project development and partner relationships
- Provide administrative support
- Develop and maintain our financial operations
- Manage our website
- Manage and build our social media channels and contact database
- Develop our internship programme
You can download the full job description for this role below, along with the person specification and application instructions. The deadline for applications is 12th April.
We are especially keen to attract applications from Black and other ethnically minoritised people. Therefore we would appreciate all applicants completing a monitoring form (downloadable below and on our website) so we can see if we are reaching a diverse range of candidates. This form will be separated from your application on receipt and stored anonymously.