Join the Access Family and see how we make software ideas become a reality!

What are we all about?
At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.

About this role:

The nonprofit sector is a multi trillion dollar industry that spends a great deal on old school marketing approaches.Access recently aquired RaisingIT and are now looking to expand the team further, working to create systemic change so that more money can be directed to the vital front-line services charities provide.

As an Account Manager, you will be instrumental in helping our clients, all charities, get the most value possible out of their relationship with us.

Raising IT provides software to charities to help them manage their website and digital marketing. You’ll work with a range of charities, providing support, consultancy and training for how they can improve their use of our tools.  Working closely with the rest of the Customer Success team, you'll be responsible for the success of a group of our clients, and for identifying and implementing scalable and repeatable ways to increase the impact they can achieve using our product.

Day-to-day, you will be:
• Developing and growing relationships with your charity clients, helping them to get the most from the platform Providing strategic and tactical support to clients to inform their website and digital marketing strategy
• Identifying opportunities to expand the use by clients of Raising IT products and services
• Working with other teams in Raising IT to support your clients with their wider digital marketing needs, including technical help, strategy and other marketing services teams
• Assisting the VP of Customer Success and the rest of the team in delivering our client offering (eg client workshops, events logistics support and creating new content)

As a well-rounded Account Manager your Skills and Experiences likely include: 
• High levels of emotional intelligence are critical for this role - we’ll want you to be able to empathise with our client’s situations and experiences; rapidly build strong relationships with them, even if using technology for contact; be able to diffuse difficult situations; all while having a kindness in your communications that shows patience and optimism
• You have experience in a digital marketing role and good knowledge of core digital marketing principles - either client or agency side; ideally in the charity sector
• You have experience using Google Analytics to monitor website performance and can confidently suggest actionable insight from reports
• You need to be able to thrive and be resilient under pressure, whilst dealing with multiple competing priorities and demanding clients.  You have an entrepreneurial mindset and get a buzz from delivering value for our clients and for Raising IT
• You have high levels of commercial acumen that allow you to translate relationships into concrete retentions and upsells
• You are organised and you’ll also value the efficiency that comes from processes and use of technology to manage relationships
• You care about charities and can demonstrate this in your application and interview
• Experience of Account Management/ Customer Success Management is ideal

What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:

• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• 6 weeks Sabbaticals (after 6 years of service)
• The Access Group Big Break: our all-expenses paid holiday to Spain

Become part of our amazing Access family!

Excited by great content, you’ll oversee planning and content development across our digital channels, focused on organic social media. 

You’ll be working across the organisation to help deliver campaigns and ongoing communications that are interesting and relevant to a range of different audiences, and should be confident in managing cross-channel content delivery and managing competing demands and multiple stakeholders.

This is an exciting time to join Mind as we review our digital engagement offer, and the role will suit someone with a range of digital content experience.

To apply, please follow the link below to our website.

Closing date: Noon on Monday 9th December 2019

Interviews: Friday 20th December 2019

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

The Careers & Enterprise Company was established in 2015 to help link schools and colleges to employers, in order to increase employer engagement for young people. Our mission is to prepare and inspire young people for the fast-changing world of work.

This is an exciting time at The Careers & Enterprise Company. During our first three years, we have worked with Local Enterprise Partnerships to build a national network which now links 2,000 schools and colleges to employers. We have also funded 150 programmes to provide high-quality employer engagement activities to young people where they are needed most.

The CEC’s diverse product suite helps prepare young people for successful careers, serving to bring employer volunteers into schools, assess the efficacy of existing career programmes and more. Our existing tools are primarily B2B, used by school staff. We are now developing additional B2B tools as well as B2C tools for our other stakeholders.

The Data and Digital Team is looking for an enthusiastic, fast-moving Product Manager to help complete the specifications for this complex set of applications, then see them through the product life cycle. We work on both legacy and greenfield products. Of this, you can be sure: you will never be bored.

Our team is comprised of in-house Product Managers, marketers, developers and data analysts, as well as remote developers, designers and consultants. Thus, the new Product Manager should be excited to scope and specify multiple products and with different team members at the same time.

The right individual for this role will also be able to make decisions using both quantitative and qualitative data at pace. User need and business strategy must be satisfied in the delivery of each product. The Data and Digital Team currently uses Jira/Confluence, Slack, Dropbox, Testrails, Browserstack, Balsamiq, Github, Crazy Egg, Google Analytics, Figma and various other tools to assist in this process.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please click the apply button below to be redirected to our website.

Closing date: 4th December 2019

1st Stage interviews: w/c 9th December 2019

2nd Stage interviews: w/c 16th December 2019

A career that's life-changing

Social Media Manager

Location - London, Holborn

Contract - Full Time Fixed Term 4 Months.

Salary –  £38,000 (Including London Allowance)

Action for Children

Action for Children does what's right, does what's needed and does what works for children in the UK. Every year, our team changes the lives of 370,000 children, young people and families.

The Role:

We're looking for an experienced Social Media Manager for a four-month period, to oversee output on our channels and develop a forward-thinking social media strategy for the organisation.

You'll be leading social media communications on a day-to-day basis, raising awareness of the issues relating to vulnerable children, young people and their families in the UK, and driving up support for our work. This will include supporting the Social Media Officer, signing off on copy and acting as a champion of best practice - you'll ensure we create engaging, shareable content that results in increase in reach, engagement and income

A key part of the role is also taking the longer-term view to lead on a robust and evidence-led strategy for our social media channels. You'll draw work closely with the Digital Content Manager to advise on the best approach, drawing on your previous experience to help us maximise our impact and ensure more children have a safe and happy childhood.

How you will make a difference:

1. Create, develop and implement a forward-thinking social media strategy across all our channels, focused on driving up support, influence and engagement. Ensure that all Action for Children profiles and content best reflect the needs of our audiences and help meet the aims of the organisation.
2. Work closely with the Digital Content Manager to ensure that the social media strategy feeds into the charity's wider cross-departmental content strategy. Use an evidence-based approach to advise on best practice, development of audience-specific content and innovative and innovative ways of working
3. Manage the workload of the Social Media Officer and provide day-to-day support, ensuring the social media team is supported to deliver against organisational objectives.
4. - Work with other teams to develop integrated campaigns with clear aims, good user journeys and KPIs. Continually improve and develop the social media channels by applying learnings from analysis and findings, identify new ways to reach target audiences and increase engagement.
5. - Work with other teams to develop integrated campaigns with clear aims, good user journeys and KPIs. Continually improve and develop the social media channels by applying learnings from analysis and findings, identify new ways to reach target audiences and increase engagement.
6. Set KPIs for social media, measuring the success of channels by setting up and implementing appropriate tracking on posts and campaigns, monitoring and reporting back on activity progress. Prepare reports to feed into departmental and organisational reporting and analysis. Share learnings and insights with wider digital engagement team
7. Provide occasional out of office community management support when needed, answering queries and engaging with supporters online in a timely manner, as well as flagging trends and reputational issues

The person:

• A minimum of 5 years' experience managing a social media account in a busy environment, ideally for the charity sector.
• Experience of writing a successful social media strategy that reflects the needs and audience of an organization.
• Excellent setting KPIs and reporting on results.
• Storytelling, engaging social content (written and visual) and campaign planning 
• Developing a social media strategy with demonstrable results
• Available to start immediately.

The Rewards:

We offer a highly competitive salary, with a minimum of 7 weeks leave (i.e. 29 days' plus bank holidays), an excellent company pension scheme, regular and supportive supervision, season ticket travel loan facility, interest free Development Loans and discounts at major high street retailers. Plus, there are a lot more besides.

*Closing date for applications is the 1st of December although please note we may bring this forward depending on the volume of applicants*

About us
Crisis is the national charity for homeless people. We help people directly out of homelessness, and campaign for the changes needed to solve it altogether. We know that together we can end homelessness.

About the role
Crisis’ ambitious Marketing and Communications team is growing, so that we can build large-scale public support for our goal of ending homeless for good. This exciting new role is part of a newly formed digital marketing team, which will manage our digital communications channels including social media, web content and email, to build awareness and understanding of Crisis and drive key audiences to action.

How to apply
To apply, please complete the online application form by clicking 'Apply Now', you will be directed to the Crisis jobs portal. The job description can be downloaded by clicking the 'Vacancy Details' button on the upper right hand side of the CharityJobs advert.

Closing date: Wednesday 11 December (11.59pm)

Interview dates: w/c 13 January

At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the HR Team using the contact information on Crisis's careers site.

Registered Charity Numbers: E&W1082947, SC040094

Digital Manager - London - £40,000 PA

Do you have a passion for digital?

Are you a creative thinker and writer with strong technical skills?

Can you produce content across digital platforms to engage a variety of audiences with a specific focus on young people?

If you have answered yes to the above, get in touch as this opportunity could be perfect for you!

I am working with a fantastic youth disability charity in appointing their next Digital Manager. Reporting into the Head of Communications and part of a team of 5, you will be responsible for leading on digital activity within the organisation. This is a great opportunity for a technically strong individual who also excels in creative content production.

What's great about this charity?

• Innovative brand with a unique approach to the work that they do
• 25 days annual leave with additional Christmas office closure
• Flexible and balanced work culture
• Easily accessible central London location
• Direct interaction with beneficiaries

In this role you will be responsible for…

• Managing the organisation website, overseeing its technical health and redevelopment project
• Producing engaging and progressive content for a variety of channels (social media, website etc)
• Ensuring the best possible UX for those who engage with the digital content and platforms of the charity
• Working alongside the wider communications team to advise on best digital practice
• Managing social media channels
• Use analytics to track the success of content
• Sourcing and managing external design and digital agencies
• Contributing to the organisation's digital transformation strategy

You will be ideally suited for this position if you have…

• Experience in managing and overseeing a website
• Previously managed social media channels
• Strong written and verbal communications skills
• A creative approach to content and digital
• Knowledge of Adobe Creative Suite, Google Ads and Social Media advertising

What next?

If you are interested in applying for this role Digital Manager role, or in learning more, then contact me ASAP:

Tel: 020 7269 6362

Email:

ProTax is acting as an Employment Agency in relation to this vacancy.

Help us to deliver an excellent digital development process, to improve our digital platforms and services.

Here at Mind’s Stratford office, we are seeking a dynamic and knowledgeable Digital Development Lead to join our Digital Team on a full time, permanent basis.

Within this role, you will responsible for overseeing Mind’s digital development process – providing expert consultancy and supporting across a range of projects, and collaborating with internal teams, local Minds and external agencies to deliver high-quality products.

The Digital Team play a key role in delivering Mind’s vision, mission and goals. The team covers a range of expertise, encompassing digital content and marketing, development, transformation and analysis. We manage projects in an agile way, and collaborate with teams from across the organisation, along with the wider network of local Minds. We are supportive, passionate about mental health, and champion user experience and co-design.

In order to be successful in this role, you will have demonstrable experience of managing a range of digital development projects, from objective-setting to delivery and evaluation.

With experience of managing relationships with external agencies, ideally in a digital development environment, you will also be familiar with providing consultancy and support to a range of stakeholders, working with them to prioritise objectives, and define technical requirements

In addition, we require the successful candidate to have a strong understanding of agile project management methodology, and the ability to demonstrate experience of working with content management systems.  Excellent time management skills are also important, including managing multiple projects simultaneously.

Although not essential, experience of managing or overseeing a content management system and knowledge of using Umbraco CMS would be beneficial.

Mind is the leading mental health charity in England and Wales.  We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support.

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Marketing team at Unicef UK operates as a centre of expertise, providing strategic consultancy and digital transformation to the whole organisation. 

As Digital Marketing Strategist, you will primarily be responsible for developing the email marketing strategy for Unicef, ensuring the right capabilities are in place to enable teams to grow income/influence from this channel. You will operate as a digital marketing consultant across a broader range of channels (i.e. paid search, paid social, and display) supporting teams to deliver effective, sector leading digital marketing campaigns.

If you are an email marketer with a proven track record of building effective multi-channel CRM journeys and have experience delivering paid marketing campaigns, then we would love to hear from you. Whether your experience is from the charity or private sector, inhouse or from a marketing agency, this is a fantastic opportunity to use your expertise to make a difference to the lives of children around the world.

Closing date: 5pm, Thursday 28 November 2019.

Interview date: Thursday 5 December 2019.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights. CVs will not be accepted.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

• Do you want to join a ground-breaking, determined and compassionate charity that is leading the fight for child refugees caught in limbo in Europe and elsewhere?
• Are you a digital specialist, passionate about campaigning and fundraising, eager to lead our digital programme and take us to the next level?

Safe Passage International is recruiting a Digital Campaigns and Fundraising Manager.

This is a unique opportunity to be at the centre of our work. Sitting within both our Campaigns and Fundraising teams, you will lead Safe Passage’s digital programme to drive online action; manage, develop and grow our channels strategically; and be the driving force behind us meeting campaign and fundraising goals. You will develop our digital strategy with oversight from the leadership team and implement it through expert, hands-on content creation. We’re looking for an exceptional copywriter who can think strategically and has experience in driving action online, including donations.

We value equality and diversity; strive to build a workforce reflective of the communities we work in; and welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. People with lived experience are particularly encouraged to apply.

Safe Passage grew out of the urgent need for child refugees to access their legal right to reach a place of safety. From the initial aim of helping children in Calais to reach the UK in 2015, Safe Passage now has teams in Greece, France and the UK. We work to open and strengthen safe and legal routes to protection for refugee children, and then support their first steps to rebuilding their lives. Since we started work in 2015, we have directly helped 200 child refugees to safety and more than 1,800 children have travelled through the safe and legal routes we have helped open.

Closing date: Thursday 14 Nov, 12pm noon.

For more information, please visit our website. 

• Annually: £29,500 - £33,245 plus London weighting of £3366

• Region: London

• Location: Weston House - London

• Department: Digital

• Vacancy Type: Permanent

• Working Hours Per Week: 35

• Closing Date: 24 November 2019

Digital Producer

The NSPCC's mission is to end cruelty to children in the UK and protect and prevent children and young people from abuse. Childline is a trusted friend for every child and young person in the UK; a friend that will listen, understand them, treat them with respect and offer help, advice and support in confidence.

Our digital offering is critical to ensure children who need help can reach Childline, and adults with a concern about a child can report it to the NSPCC. The Production team is a group of technically minded project managers responsible for maximising digital opportunities, using creativity and innovation.

As a Digital Producer you will be responsible for ensuring that the website and other digital assets meet the wide ranging needs of our NSPCC and Childline users in the UK through web development projects. This is a technical production role that will involve minimal copywriting, social media and web design, though you will be required to work collaboratively with our Content, Social Media and UX team. You will lead on high-level digital projects from requirements gathering through to launch. You will have a strong focus on test planning and experience managing user acceptance testing processes.

We are looking for a producer who is passionate about digital, shows initiative, and can provide creative design solutions. You will need to be confident juggling numerous projects for a variety of stakeholders on time, and to budget.

You will be a good negotiator, have experience working with agencies, and have a keen eye for user journeys. A sound knowledge of optimisation, web analytics and accessibility is also very important. Experience of complex content management systems is an advantage.

Are you an experienced Digital Marketing Manager with experience in
developing a multi channel fundraising strategy.

Digital Marketing Manager - Up to £46,000 - 6 month contract - London

THE COMPANY
Our client is a major charity with a vision of a just world, free from poverty.

THE ROLE
In the role of Digital Marketing Manager, you will be responsible for the development and delivery of an integrated digital marketing strategy to acquire and retain donors across SEO/SEM, website, social, email, content, display and PPC. You will also drive the development of email automation programs.

You will be responsible for measuring, reporting and optimising the performance of all digital channels, providing insight to inform future strategy including the optimisation of the entire digital user journey using data to make informed decisions.

You will have oversight of all owned audiences and the digital communications they receive, ensuring no overlap between audience segments.

You will manage the performance of agencies supporting with digital marketing activities to ensure they return a positive ROI

This role will also be responsible for working with the Design Lead and other members in the Digital & Innovation team to ensure the CR suite of websites are aligned with digital marketing journeys and perform effectively

You will have responsibility for direct reports including a Social Media Manager and an Email Marketing Executive.

You will also develop and monitor digital marketing budgets

YOU
In order to be successfully considered for the role of Digital Marketing Manager, you will need:

- to be available immediately
- to be able to understand individual strategies whilst ensuring they fit with the bigger picture
- to have a proven track record managing digital channel ROI and delivering profitability
- extensive digital marketing experience, devising and managing digital campaigns
- an excellent understanding of digital advertising and social media platforms, as well as Google Analytics
- to have an understanding of good user experience and content principles
- be highly collaborative, persuasive and sharp

YOU MUST ALSO HAVE A VALID WORKING VISA FOR THE UK

Digital Marketing Manager - Up to £46,000 - 6 month contract - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Contract: Fixed Term – Maternity Cover
Hours: Full Time, 35 hours per week
Salary: £38,000 - £40,000 p/a depending on experience, plus excellent benefits package

Are you a commercially minded Digital Marketing Manager looking for a new challenge?

We are the Institution of Structural Engineers - the world’s largest membership body dedicated to the art and science of structural engineering. 

The Role

We have an interesting opportunity for an experienced marcoms professional to join our busy Marketing team on a fixed-term basis to cover maternity leave. 

As Digital Marketing Manager, you will work closely with colleagues across the Institution to manage and deliver campaigns and projects for a diverse and growing portfolio of products. You will also develop communication strategies for membership growth and engagement. The ultimate goal being a truly holistic marketing and communications approach based on member and customer needs.

Using your expertise and creative flair, part of this role will include developing new markets for the Institution’s products; looking beyond the people we already know to increase commercial revenue.

Utilising experience of using reporting and analysis tools to assess performance, you will track campaign effectiveness to support decision making and provide business insight. 

You will also oversee the work and lead a team of two Digital Communications Executives. Their focus is to partner with other teams within the organisation and deliver marcoms advice, service and reporting. As their line manager, you will provide guidance, support and feedback as required.

Please note that some travel in the UK may be required to support events.

About You:

We are looking for candidates with experience of:
- Delivering campaigns for a diverse portfolio of products to set targets
- Using reporting and analysis tools to assess performance
- Leading, driving and managing a small team
- Using CRM and project management systems
- Developing new markets would be highly advantageous

You should have:
- Demonstrable knowledge and understanding of digital marketing
- Understanding of advertising, design, and digital and traditional production processes
- Understanding of marketing commercial products 
- Competent use of full Adobe Suite
- Basic coding skills and experience of using a CMS
- Understanding of brand management would be highly advantageous

You may have previously held the title of Marketing Manager, Marcoms Manager, Marketing Communications Manager, Communications Manager, or Marketing Campaign Manager. 

What we can offer you:

A 35-hour working week with flexi time. Plus, following a successful probation period, first-class benefits including an excellent pension provision, private healthcare, life assurance and more. Based on the edge of the City, our office is bright, modern and open plan.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates invited to interview.

To apply for the role of Digital Marketing Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

BookTrust, Battersea
Digital Content Editor
Maternity Cover (Fixed Term Contract)
Full Time
Salary: £33,649 per annum 

BookTrust is the UK's largest children's reading charity. We are dedicated to getting children reading. Each year we reach 3.4 million children across the UK with books, resources and support to help develop a love of reading.

In this varied and exiting role, you will manage the BookTrust website and ensure that all social media channels are engaging, accurate, accessible and promote the aims of the organisation. You will also monitor the performance of the BookTrust website and social media platforms and work to extend our reach to target audiences. You will also oversee, coordinate and create regular content for promotion on our social media channels and support BookTrust activities (programmes, campaigns and prizes) by delivering new content and functionality as needed.

This role is ideal for someone with a broad range of knowledge of digital media, social media and technology content management systems (ideally Episerver), as well as someone with experience in digital administration and editing. A knowledge of the world of children’s books is desirable. The successful candidate will be highly proficient with Microsoft Office and Photoshop and ideally familiar with range of software packages including Final Cut Pro, Adobe Creative Suite. The ideal candidate will also be a good problem solver and should have excellent verbal and written communication skills.

Find out more about who we are, including a job description and details of how to apply, please visit our website.

Closing date: Tuesday, 26th November 2019, 16:00

BookTrust is committed to safeguarding and promoting the welfare of children

The Royal Society of Tropical Medicine and Hygiene (RSTMH) are looking for a full-time new member of staff to cover a period of maternity leave of a minimum of nine months(tbc).

Digital Communications Manager (Maternity Cover)
Salary:  £36,500
Location: High Holborn, London
Term: Fixed term contract of minimum 9 months starting mid Jan 2020
Hours: Office working hours

This staff member will help develop and manage a high level of digital presence for RSTMH around tropical medicine and global health. We need a passionate and creative digital communicator who can play a key role in meeting our communications objectives in an exciting time for the society.

RSTMH is a membership society formed in 1907, with around 1,200 members in over 80 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and beyond. The Digital Communications Manager will have the opportunity to develop and enhance the RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.  

This is a wide-ranging and exciting role. You will implement the organisation’s digital communications strategy, ensuring it meets the aims of the wider RSTMH strategy.

You’ll maintain and further develop the website, social media platforms and newsletters, and also the content for each of these resources, using internal and externally sourced and commissioned content. You’ll also manage relationships with key suppliers, including website developers, digital media and creative agencies.

Working with the Chief Executive and RSTMH team, you’ll raise the profile and online presence of RSTMH that will also support the achievement of the organisation’s overall strategy and goals.

We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content. You’ll have the ability to engage people in the technical areas of our work as well as the nature of the context we’re seeking to improve.  You’ll use analytical systems to monitor our progress. 

The role

• To manage the website and existing, and future, social media channels for RSTMH
• To source, write, edit and proof engaging and relevant content for the website, social media channels and newsletters, providing editorial support as required
• To commission content for the website and digital channels as required, from our networks, and externally
• To be responsible for online communications with RSTMH’s communities  
• To keep on top of relevant tropical medicine and global health developments
• To help integrate our new website with a new CRM database, and other platforms, working with the Membership Manager and the team and supported by our website developers
• To take a keen interest in the global health challenges we’re addressing in order to help stimulate content and discussion among those involved in addressing these issues
• To propose ways RSTMH can improve its online content in line with digital trends and audience preferences
• To build relationships with peers in tropical medicine and global health, and those involved in tackling these problems - as developers of content and with relevant online media channels 
• To be proactive in working with individuals from across RSTMH and our networks to generate diverse, compelling digital content that engages and informs our audiences
• Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
• Assist with the promotion and management of RSTMH events and other activities to promote greater understanding of the organisation and its work amongst members

The person specification

Experience

• Working in international development or global health settings
• At least 5 years’ experience within a digital communication role
• At least 5 years’ experience of professional ownership of websites and social media for a campaign or cause
• Proven experience working in an editorial capacity with a varied portfolio of written work
• Proven experience of website and social media content creation, commissioning and management
• Knowledge of Drupal and the ability to take full responsibility for web development
• Experience of account management of suppliers
• Experience of creating compelling content
• Highly organised, with ability to self-plan and prioritise workloads

Knowledge

• Ability to communicate technical details to non-technical people
• An up to date knowledge and understanding of existing and emerging topics in global health and the impact of these on improving lives
• An understanding of current and emerging web technologies and social media trends
• A solid understanding of storytelling and how to create a compelling digital campaign
• Significant experience of developing and delivering digital communications projects
• Excellent oral, copywriting and communication skills
• Highly developed interpersonal skills including, communication, influencing and collaboration
• Ability to understand how digital communication works alongside traditional PR and marketing campaigns
• Effective decision-making skills

Personal

• Self-starter, able to work proactively
• Passion for tropical medicine and global health
• A good communicator of technical applications and concepts
• Ability to think ahead - anticipate and solve problems before they arise
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure

• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required

Closing date: 5pm on  29th November 2019
Interviews will take place in the first week of December, dates to be confirmed

TO APPLY

Please click the 'Apply' button and attach your CV with a covering letter, addressing the person specification.

No agencies please.