Digital project manager jobs in west green, greater london
The Role
The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.
This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.
The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.
In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.
As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.
In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :
1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.
2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.
3. Coordinator TBC.
Details
· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.
· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.
· Flexibility will be required to cover meetings or events outside of these hours and WFH days.
· Start date: autumn 2025
We are proud to offer a number of enhanced benefits to our staff, including:
· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
· Health cash-back package, including discounts on gym memberships, retail and leisure.
· Hybrid working
· Pension
· Learning and Development opportunities including Learning at Work Week activities
· Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Fixed Term Contract until October 2028
Hybrid role - London, Birmingham, Blackburn, Bradford, Bristol, Doncaster, or Redcar
Required from October 2025
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
The NIoT aims to improve teacher professional development through rigorous, impactful, and cutting-edge school-led research. Our programme team plays a key role in this mission, as we work with our Research teams to test approaches to delivery and respond to the needs and questions of our partner organisations in the wider education sector.
As a Programme Lead at NIoT, you will have the opportunity to work with a team of dedicated professionals working in the design and delivery of teacher training and development programmes, and on cutting-edge research that has the potential to shape the future of teacher education and professional development. If you are passionate about teacher and leader education and are looking for an exciting new opportunity, we encourage you to apply.
About the role
We’re looking for a Programme Lead to drive forward a bold, nationally significant initiative designed to support educators in responding to one of the most complex and urgent challenges facing young people today.
This project will help schools engage with issues that affect how students form beliefs, navigate digital spaces, and make sense of the world. You’ll make sure the right things happen at the right time, driving both the strategy and the detail that bring this ambitious programme to life. You’ll coordinate multiple stakeholders, shape and manage delivery timelines, and maintain project fidelity.
You will work alongside the Director of Teacher Development, as well as other colleagues from our ITE, ECF and NPQ Faculties, as well as the Research and Best Practice team. You will also work closely with diverse external stakeholders including schoolteachers and leaders and young people.
Diversity and inclusion
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Key benefits:
- Flexible start and end working times.
- Flexible working opportunities, with significant scope for hybrid working.
- Highly competitive pay and pay progression opportunities.
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
- Entry to the highly valued Local Government Pension Scheme.
- Excellent opportunities to develop your skills and experience and to progress your career.
- A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
If you have any queries about this role, please email our recruitment team.
For more information and to apply, please visit our careers page.
Closing date: 23:59 on 3rd August 2025.
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance.
The Advocacy and Creative Programme is central to our mission. While advocacy and creativity are two distinct strands of our work, this new programme signifies our commitment to integrating the arts into our advocacy and vice versa.
As Senior Manager, Advocacy and Creative Programme, you will have overall responsibility for the Advocacy and Creative Programme. Leading a diverse team of professionals, you will engage with policymakers, build partnerships with national and international entities, connect with storytellers and artists from around the world and play a pivotal role in designing, implementing, and overseeing events and engagements that will take you and your work to the global stage.
Your main responsibilities will include:
- Strategic planning: Developing programme work plans for the advocacy and creative programme around the Foundation’s key thematic areas – climate justice, health justice and freedom of expression – and ensuring that our advocacy and creative work is intertwined.
- Project management: Overseeing advocacy and creative initiatives, including planning, budgeting, execution, and learning.
- Stakeholder engagement: Building and maintaining effective working relationships with civil society leaders, senior government officials, diplomats, storytellers and creative practitioners, and other relevant partners.
- Convening civil society: Designing, convening, and nurturing spaces and platforms – both online and in-person – for civil society and artists to amplify their voice and work, discuss, debate and make recommendations for change.
- Cross-programme collaboration: Collaborate with the wider-Foundation, particularly in harmonising our advocacy and creative work with the Foundation’s expanded programme of grants to Commonwealth civil society.
- Event management: Designing and leading impactful platforms and events where civil society can come together and influence policymakers.
- Team leadership: Managing a team of diverse, dedicated professionals, providing guidance and coaching, and fostering a collaborative work environment.
- Monitoring and evaluation: Working with the wider team to track performance against our progress markers and collect evidence so that we can tell our story of change.
- Reporting: Preparing reports for our board of governors and communicating programme progress and impact to our stakeholders.
- Representing the Foundation: Attending and participating in meetings and events nationally and internationally.
We seek an individual with strong knowledge of international development and diplomacy, extensive experience in programme leadership and event management, and a demonstrated capacity to lead a high-performing team. An understanding of the power of art and creative expression is essential, preferably with experience of how the arts can bring about social change. Excellent communication and strategic thinking skills are essential, along with a highly practical, solutions-based mindset. Appropriate tertiary qualifications or additional experience in lieu of such qualifications are required.
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays (almost seven weeks a year excluding public holidays). Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Welcome
Thank you for your interest in joining the CoachBright team as our new Programme Manager. We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models. We want to change this!
Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are ambitious, and are looking for someone as passionate as we are about creating a socially just world. If you’re motivated by improving social mobility and transforming the life chances of young people we would love to hear from you.
Many thanks,
Who we are
Vision: a world in which every young person’s destination is based on their choice, ambitions and talents, rather than their background.
Mission: coaching young people to be confident, independent and resilient so they can lead the lives they want.
What we do: we partner with schools, universities and businesses to run face-to-face and virtual coaching programmes for disadvantaged young people with relatable role models who are just a few years ahead in their life journey, we help raise their confidence, independence, resiliance and attainment. Our coahes are typically undergraduate volunteers or senior pupils in schools who we train and support to become effective coaches.
The Challenge
By the age of 5, 43% of disadvantaged young people have not reached a good level of literacy and numeracy.
57% of children from disadvantaged backgrounds leave primary schools without reaching the expected standard in reading and maths.
A disadvantaged child is 50% less likely to achieve passes in GCSE English and Maths.
Only 16% of Free School Meal eligible young people attend university, compared to more than 75% of those who attend an independent school.
1 in 3 young people frpm disadvantaged backgrounds are not in any form of sustained education, apprenticship or employment five years after their GCSEs.
1 in 5 undergraduates from disadvantaged backgrounds don't complete their degree, double the rate for the most advantaged.
Those in elite occupations from disadvantaged backgrounds earn £6,400 per year less in the same role, and take 25% longer to gain a promotion.
Our Impact
We have been delivering coaching programmes across England since 2014, supporting over 15,000 young people in that time. We have a small but growing number of programmes directly coaching undergraduates from underrepresented backgrounds (our Lifecycle programme). However, the majority of our work and impact takes place in schools, involving us training undergraduates (our Core programme) or senior pupils (our Peer to Peer programme) to be coaches to younger pupils.
We are proud that our programmes demonstrate consistently strong impact on the outcomes most closely associated with improving social mobility: attainment, social & emotional development, and school attendance.
Our most recent independent evaluation found:
Increases in maths (11.1%) and English (5.1%) attainment.
Significant improvements (min 8%) in metacognition, self-efficacy, and motivation.
Persistently absent pupils’ school attendance increased by 11%!
Our Values
We have four core values at CoachBright that we use to guide us and help our decision making. These values remind us at all times who we help, how we help them, and how we should act as both a charity and as individuals.
1. We understand the complexities of disadvantage. We prioritise supporting young people from low-income households but understand that disadvantage is context-dependent and that the drivers of disadvantage regularly shift.
2. We believe coaching is transformative. All of our work, from primaryphase programmes to our Lifecycle work with young adults, is grounded in a belief that high-quality coaching can transform a young persons life.
3. We strive for clarity. We are open and honest with our beneficiaries, our partners, and each other. We hold each other to high standards and provide transparency and clarity with the deisions and work we do.
4. We are a team not just colleagues. We are committed to helping others, and this commitment extends beyond our beneficiaries to each other in the workplace. We strive to make CoachBright a place where regardless of role, level of seniority, or length of time at the organisation, we all want to roll our sleeves up to support each other and share in each other's successes and challenges.
Our Team
We are a small but mighty team, with a mixture of experiences including youth work, teaching, music, finance, social work and many others. Although our backgrounds and skills may be different, what we have in common is a commitment to our core values, and a belief that our work can - and does - change young people’s lives.
And whilst we may be located in different parts of the country, we work extremely hard to ensure we live up to our fourth core value - ‘we are a team, not just colleagues’.
I've never worked in such a wonderful team before. It's been great to join such a supportive environment where everyone just wants the very best for each other and are all so passionate about our shared mission.
Role description
In the 25/26 academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils (see here for more details).
To support with this delivery, we are looking to recruit additional fixed-term (October 2025 - July 2026) Programme Managers, both full and part time, in the following regions:
-
South West (including Cornwall and Plymouth) Part time, 2-3 days per week
-
South East England (including Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire, and Milton Keynes) Full time
-
North West (including Merseyside, Greater Manchester, Lancashire, and Cheshire) Part time, 3-4 days per week
-
North East (including Northumberland, Newcastle, Tyneside and Teesside) Part time, 2-3 days per week
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and Lifecycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates should be able to cover all locations in the given region they are applying for, so access to a car would be an advantage, but is not essential. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
All roles are on fixed term contracts starting Monday 6th October 2025 and finishing 31st July 2026. The majority of direct delivery in schools will begin early November. The first few weeks in the role will combine a mixture of induction, training, programme observations, programme set up, and volunteer recruitment for our Core programmes.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details
Managing and delivering programmes
-
Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
-
Set timelines for programme start and finish dates.
-
Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
-
Facilitate in-school or digital workshops for groups of pupils (KS1-5).
-
Plan and organise graduation trips to a local university for pupils on the programme.
-
Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
-
Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
-
Build and maintain high quality relationships with pupils, schools, and universities..
-
Collect data and write impact reports and case studies for each programme.
Recruiting and managing undergraduate volunteers (in regions with Core programmes):
-
Recruit and retain volunteer undergraduate coaches.
-
Coordinate and allocate undergraduate coaches to Core school programmes, communicating with them weekly and when needed arranging transport for them to schools.
-
Deliver training to volunteers both in-person and online.
-
Develop and maintain relationships with universities, particularly access, outreach, and widening participation teams.
Expanding our reach and impact:
-
Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
-
Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
-
Contribute to programme design, take part in a working group and whole team meetings.
-
Gather and create content for social media and marketing materials.
-
Running pupil and school leader focus groups.
-
Carry out other tasks that are within the scope and spirit of the role.
Person Specification
Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
-
Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
-
Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
-
Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
-
Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
-
Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
-
Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
-
Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
-
Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
-
Experience of sales or partnership management/development, particularly with schools or universities.
-
Experience of working in education settings.
-
Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details
Benefits
-
An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
-
28 annual leave days (pro rata).
-
Fridays off during non-term-time (pro rata).
-
Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
-
Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
-
Access to BrightHR perks, including a range of retail discounts.
Key Information:
-
Annual salary of £30,579 - plus £2,500 London weighting where applicable (pro rata)
-
Fixed term contract (6th October 2025 - 31st July 2026).
-
Remote role with travel to schools across England. The majority of working days will require a trip to 1-2 schools in your region.
-
Reporting to our Programmes Team Leader
Coaching young people to be confident, independent and resilient so they can lead the lives they want.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
The Bikeability Trust
30 hours a week until 31 March 2026
Remote, home-based role
Up to £32,000 per annum (pro rata)
About the role
Reporting to the Head of Marketing and Communications, the Communications Officer supports the delivery of effective communications across the cycling industry and within Trust-led projects. As part of a collaborative team, you’ll contribute to a variety of initiatives, with a particular focus on maintaining and developing The Bikeability Trust’s industry website and newsletters for stakeholders and partners.
You’ll be responsible for producing clear and engaging content, updating toolkits and resources, and supporting communications across different departments and projects as needed.
This role involves communicating with a range of audiences—including grant recipients, training providers, instructors, and commercial partners—adapting your tone and messaging accordingly. You’ll offer guidance to colleagues and partners, help monitor the effectiveness of communications, and work closely with the wider team to support the Trust’s overall communications needs.
The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
-
Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
-
Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
-
Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
-
Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
-
Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
-
Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
You will be responsible for
-
Creating, delivering and maintaining industry website
-
Creating and co-ordinating content for the monthly industry newsletters, regular commercial partner newsletter and any other B2B e-communications
-
Creating innovative, engaging and accessible content
-
Liaising with colleagues, the industry and general public to create stories and case studies
-
Supporting the wider team with project and department communications
-
Using monitoring tools to provide insight and measurement of communication activities
You will bring the following to our team
-
An understanding of external communication channels and strategies
-
Exceptional writing and editing skills with the ability to create accessible content
-
Experience of creating, updating and maintaining website content, using Wordpress
-
Experience of creating informative and motivating newsletter content, using Campaign Monitor
-
Experience of project management
-
Ability to monitor and evaluate impact
-
Ability to communicate complex information in a clear and easy-to-understand way
-
Highly organised with excellent attention to detail
-
Confidence working both in a team and in a remote environment
-
Ability to be flexible, and a proactive and collaborative mindset
General responsibilities
-
Assist with responding to enquiries from the hello@ Bikeability email
-
Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
-
Provide editorial advice to maintain high-quality communications standards
-
Commitment to personal continuing professional development
-
Take on any other tasks as agreed with line manager
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
-
Bikeability cycle training
-
Generous contributory pension scheme
-
38 days annual leave for full time members of staff (including public holidays)
-
Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Are you looking for an exciting new opportunity in Mass Participation Events and have a real passion in making a difference? Eden Brown Charities is delighted to be working in partnership with an incredible leading UK Charity to find them a Challenge Events Manager to deliver a portfolio of events through effective acquisition campaigns and exceptional supporter experiences.
About the role
As Challenge Events Manager (DIY) you will lead a dynamic team and work closely with the Head of Mass Participation to support your team to develop and deliver multi-channel marketing plans as well as developing effective stewardship plans. You will work closely with the Challenge Events Manager to ensure that opportunities are maximised as well as proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends.
About You
To be successful in this role you must have;
*Experience of successfully delivering DIY and open challenge events programmes including recruitment of participants, development of supporter journeys and stewardship communications to meet projected income
*Experience leading projects and guiding and directing other team members to deliver against objectives
*Understanding of effective marketing channels and techniques for driving participation in DIY and open challenge events via digital channels
*Experience of line managing a team
Please note that this is a Hybrid role with a minimum of 2 days in the office in Central London. Please call Laura Iliff on 07442607841 for more information on this incredible role. Please note that interviews will be week commencing 7th July.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Charity People is delighted to have partnered with The Passage to find a new Trusts and Foundations Manager to join their brilliant, passionate team.
This is brilliant opportunity for a candidate looking to progress into their first managerial role utilising The Passage's structured learning and development programme with the full support of the team.
The Passage are an incredible London charity providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. In 2024-25, they supported over 2,000 people experiencing, or at risk of, homelessness.
This permanent role is based in Westminster, London and comes with a salary of £41,438 (inclusive of London weighting). They have an excellent benefits package including: 34 days holiday (incl Bank Holidays); subsidised gym membership; employee assistance programme; dedicated Equality Diversity and Inclusion Working Group; and enhanced maternity, paternity and shared parental and adoption policy.
About the Role
It is an incredibly exciting time of growth and opportunity, as The Passage implements their new three-year strategy, The Art of the Possible, focused on three core objectives: preventing, convening, and sustaining. These objectives will be underpinned by a commitment to collaboration.
This role will cultivate new and existing relationships with a diverse portfolio of charitable trusts and foundations, securing income through strategic prospecting, funding proposals, and brilliant stewardship. Working closely with colleagues across the organisation, you will co-create innovative bids aligned with The Passage's services and strategic goals, ensuring accurate and timely reporting to funders.
This role is key to securing long-term support and deepening engagement with funders to help expand The Passage's impact.
About You:
We're looking for someone who's experienced in trusts fundraising and brings genuine passion about the work of The Passage. With a talent for storytelling, you'll craft compelling funding proposals and manage relationships with both new and established funders: You should be able to clearly demonstrate:
- Track record of securing funding from Trusts and Foundations and Grant making bodies
- Skilled at writing compelling funding applications and proposals tailored to specific projects
- Strong relationship-building and stewardship skills to inspire and retain donor support
- Analytical and detail-oriented, with experience in prospect research and data analysis
- Comfortable preparing accurate monitoring and evaluation reports
- Proficient in using fundraising databases and digital tools
- Strategic thinker who also enjoys hands-on delivery and collaboration across teams
If this incredible Trust and Foundation Manager role inspires you, please contact Kevin at Charity People, who can tell you more about the role and how to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Advice Service Delivery Manager
The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.
A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.
The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.
This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 28th July 2025
Interview date(s): To be confirmed
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities. Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.
Accountability
The post is accountable to the Managing Director.
Purpose
The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.
To be responsible for the achievement of project goals, measurable outcomes and outputs.
To continually develop and improve the Young Lewisham Project’s offerings.
Oversee and improve attendance
Principal Duties
To oversee the delivery of Young Lewisham Project programmes and activities.
To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.
To actively promote the services of the project through appropriate channels and on appropriate platforms.
To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.
To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.
To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.
Support young people with SEN
Support tutors to work with young people with challenging behaviour
Specific Duties Management
To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.
To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.
To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.
Manage workshop equipment - service, maintenance, repair and replacement
Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.
Oversee risk assessments and health and safety of workshops
Specific Duties Human Resources
Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.
Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.
Specific Duties pertaining to individual Groups and Projects
Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.
To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.
To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary
Monitoring and Reporting
Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes
Responsible for producing timely and accurate reports for the Management Committee and external funders.
General
In carrying out the above role, the post holder will:
Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).
Work with young people in accordance with the core values of mainstream education & youth work
Manage accident and incident reporting processes
Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.
Adhere to Health and Safety protocol and procedures in line with the nature of the role.
Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.
Seek to improve his/ her own performance and be committed to continuous professional development.
To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.
The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building meaningful donor relationships that last? We’re supporting a fantastic Health charity to find an experienced and thoughtful Individual Giving Manager to lead the delivery of high-quality, insight-led supporter experiences. This is a vital new role within an ambitious and growing Individual Giving team, taking responsibility for stewardship, supporter care and developing donor journeys to build loyalty, trust, and long-term commitment amongst supporters.
Key responsibilities include:
- Lead the retention strategy for individual donors (cash and regular givers), creating segmented and personalised experiences across digital and offline channels.
- Work closely with acquisition, communications, and philanthropy colleagues to create seamless supporter journeys across individual giving and mid-value audiences, ensuring every donor feels valued.
- Manage the production of newsletters, impact reports, thank-you communications, and other touchpoints that show donors the real impact of their gifts.
- Oversee the supporter care function and maintain high data quality, using insights to inform better engagement.
- Line manage a Supporter Care Administrator and collaborate across teams to deliver events and mid-value donor engagement activities.
What we're looking for
- A strong understanding of stewardship and donor care, with experience designing and delivering supporter journeys.
- Exceptional written and verbal communication skills, with the ability to convey gratitude and impact in a way that resonates with supporters.
- Skilled in project management, supporter databases (e.g. Raiser’s Edge), and analysing data to inform strategy.
- A collaborative, solutions-focused approach with the confidence to lead, influence and improve.
- A genuine passion for building relationships and making supporters feel part of something bigger.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About the Role
We are seeking an experienced Legacy Marketing Manager to play a key role in shaping the future of our legacy marketing programme.
Legacy gifts are our single largest source of voluntary income, with significant potential for growth. To recognise this, we have secured additional investment to help us engage, inspire and acquire new legacy supporters through multi-channel marketing activities.
Working closely with the Heads of Fundraising Campaigns and Individual Giving, you will develop strategies to raise awareness of gifts in Wills, reach new audiences and develop new supporter journeys to engage new and existing legacy pledgers and prospects with our research.
As a creative, innovative and data-led marketeer, you will develop and deliver our legacy fundraising programme with the support of your direct reports – the Legacy Marketing and Legacy Stewardship Officers – and the Digital Marketing and Fundraising Communications teams.
You will also build important relationships with colleagues across the Development Office, including working with Philanthropy to promote legacy giving to their audiences.
Key Responsibilities
In this role, you will plan, manage and execute multi-channel campaigns across the marketing mix and work with your team to deliver exceptional campaigns and stewardship, to recruit, retain and engage our committed supporters.
You will:
- Work with your Manager to devise and implement marketing and stewardship strategies to maximise legacy giving and engage with existing legacy pledgers.
- Be responsible for using data and insights to innovate and maximise our legacy marketing campaigns to targeted audiences, and to develop, test and analyse new activities.
- Deliver legacy marketing campaigns that are fully integrated and cover the full marketing media mix (potentially including TV, email, direct mail / door drop, paid digital, events).
- Create inspiring copy and ensure that all campaigns, publications and materials fall within our tone of voice and brand guidelines.
- Undertake project management responsibilities required for the successful and timely delivery of multiple channel campaigns, in line with agreed strategies and annual plans.
- Be responsible for managing and the personal development of your team, to deliver their campaigns and activities, to agreed objectives and KPIs.
- Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns and stewardship
- Develop new supporter journeys, tailored communications and events – to ensure legacy pledgers feel valued and stay engaged with our research.
About You
You’ll be passionate about using your experience in fundraising and marketing to make a difference to the lives of people with cancer, by creating inspiring multi-channel marketing campaigns that effectively raise consideration for legacy giving and uncover new legacy prospects and legacy pledgers.
To be successful, you’ll need:
- Proven experience of managing multi-channel marketing campaigns and legacy fundraising
- Proven experience of delivering offline and online marketing campaigns
- Experience of leading and motivating internal and external stakeholders
- Experience in monitoring, evaluating and analysing complex campaigns to improve performance and manage expenditure budgets
- Experience of developing and implementing supporter journeys across multiple channels
- Experience of writing inspiring copy and commissioning offline and online creative work
- Knowledge of fundraising laws, regulations, and best practices in the UK
What We Offer
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary and pension
Directorate Information
The Development Office Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.
This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team in this exciting new role to help make the discoveries that are so urgently needed to improve cancer patients’ lives.
The client requests no contact from agencies or media sales.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025
Role: Fundraising CRM & Data Manager
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Acquisition Manager – Temporary Contract
Location: London – 2 days per week on-site
Day Rate: £185.77 + £23.12 holiday pay
Contract: 3–6 months, with potential to go permanent
A leading UK charity is seeking an experienced Supporter Acquisition Manager to join their fundraising team on a temporary basis. This is a fantastic opportunity to lead on high-profile, multi-channel campaigns that attract and inspire new supporters—at a pivotal time for the organisation.
About the Role
As Supporter Acquisition Manager, you’ll take ownership of end-to-end delivery of direct marketing campaigns focused on recruiting new donors. You’ll manage campaigns across a mix of online and offline channels—such as paid social, PPC, DRTV, and direct mail—and will be responsible for budgets reaching up to seven figures.
Working closely with media and creative agencies, internal stakeholders, and suppliers, you’ll ensure campaigns are delivered on time, on budget, and to a high standard. You’ll also line-manage a Supporter Acquisition Officer or Executive, supporting their development while maintaining delivery excellence.
This is a hands-on role with real impact, ideal for someone who enjoys fast-paced project work and is ready to hit the ground running.
What You’ll Be Doing:
- Lead the planning, execution, and evaluation of multi-channel donor acquisition campaigns
- Manage large campaign budgets, ensuring cost-effectiveness and ROI
- Collaborate with agencies, suppliers, and internal teams to ensure smooth delivery
- Use data and insight to test, optimise, and improve campaign performance
- Line-manage and mentor a junior team member
- Support innovation within the Individual Giving strategy by testing new products and channel
What We're Looking For:
- Significant experience in direct marketing or individual giving, ideally within the charity sector
- Proven success running large-scale, multi-channel campaigns
- Confidence managing large budgets and using data to inform decision-making
- Strong project management and organisational skills
- Excellent communication skills and stakeholder relationship management
- Line management experience preferred
- Familiarity with GDPR, fundraising compliance, and digital channels (e.g. paid social, PPC) is desirable
- A proactive, collaborative approach—and a passion for driving supporter growth
This is a great opportunity for a motivated fundraising or marketing professional to make an immediate impact in a temporary role, with potential for long-term opportunity.
Apply now to be part of something meaningful.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process
About us
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.
Our values are integral to who we are, how we work and what we do:
• Impact – together we create positive change
• Innovate – together we enable new ideas
• Everyone – together we champion inclusivity
• Customer first – together we go the extra mile for all
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading
About the role
The Client Services Manager utilises our CRM to manage the Charities team inventory requirements (products including charity entries and advertising packages) across the London Marathon Events portfolio. This role supports the day-to-day management and continuous improvement of the charities team systems and processes to ensure our team can work efficiently, maximise the use of our CRM to support sales and charity customers communications, and give our charity partners a best-in-class customer experience.
Key Responsibilities
- Lead the charities advertising asset management process, working with internal teams to confirm timelines, roles and responsibilities and ensure tools and workflows are used efficiently to deliver partners benefits on time and on budget.
- Support with registration platform system testing, feedback, management and development.
- Deliver charity entries and advertising sales product set-up, testing and roll-out in Dynamics.
- Support in improving processes for all systems used by the Charities team.
- Represent the Charities team as a subject specialist on business improvement project groups supporting to scope and test our team’s requirements.
- Utilise Dynamics, our CRM to analyse buying patterns and sales to provide the sales team with deeper customer and products insights to help identify opportunities to strengthen charity relationships or product offerings.
- Working closely with the Dynamics team to optimise the use of our CRM for charity customers, including segmentation and targeting, sales performance reporting.
- Support the Senior Client Services Manager with the relationship management of our partners (Enthuse, Let’s Do This), reviewing performance to spot opportunities or trouble shoot challenges.
- Contribute to data selection procedures and technical solutions to import data, identifying opportunities for improvement.
- Support the maintenance and cleaning of our data and support the team to use our CRM consistently.
- Document Client services processes.
- Representing the team at project boards.
About you
We are seeking a highly organised and detail-oriented individual with strong interpersonal skills and the ability to communicate effectively across a range of audiences. The ideal candidate will be a confident user of Microsoft Office 365, with advanced skills that support efficient and high-quality work.
Experience in undertaking data selections for targeted marketing mailings is essential, along with a proven ability to manage multiple tasks and projects from start to finish. You’ll need excellent organisational skills, coupled with strong analytical thinking, time management, problem-solving, and the ability to prioritise effectively in a fast-paced environment. Experience working in this way within a charity’s fundraising team or equivalent would be desired but not essential.
A keen eye for detail, active listening skills, and a proactive approach to teamwork and collaboration are key to succeeding in this role. If you’re someone who takes ownership of their work and thrives on delivering high standards, this could be the role for you.
Required experience:
Essential
- Experience of (CRM) customer relationship management systems
- Organised, methodical and an eye for detail
- Experience working in fast paced team
Desired
- Using Business Intelligence (BI) tools particularly Power BI
- Microsoft Dynamics 365 experience
- Familiar with project tools like Monday... com, Azure, Miro
- Asset management
- Experience of working in a fundraising database or individual giving team
The client requests no contact from agencies or media sales.