Direct Marketing Officer Jobs in Clerkenwell, Greater London

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

Reports to: Policy and Research Manager

Direct reports: None

Location:Our well-equipped office is in Kings Cross, London, WC1X 9NW. We encourage staff to work where they wish, at home or in the office, within the limits of the role and taking into account personal circumstances. This role will generally be expected to attend the office at least once a week and will have meetings at other locations in London fairly frequently.

Status:Permanent

Hours:Full-time

Salary:£31,437 to £34,659; plus benefits

Role Summary

This position provides key support for the policy and research functions of the charity, in addition to collaborating on campaigns and public affairs work. You will be responsible for carrying out primary research relevant to the charity’s policy and research functions. You’ll be monitoring and collating new policy and research materials and contributing to public communications including report-writing, blog posts and social media activity. You’ll be providing input into strategic planning regarding policy and research activities. You’ll connect with researchers and policy people from other charities and from universities. Finally, you’ll be attending conferences and meetings on behalf of the charity.

Key Tasks and Responsibilities

Policy

• Support the P&RM, DR&PA and CEO in responding to public consultations, advising policymakers and working with national policy and research bodies as appropriate.

• Represent the charity in meetings with policy partners where appropriate.

• Attend policy and research conferences on behalf of the charity, providing feedback to the team on key learning and opportunities that arise.

• Work with the SC&PA and DR&PA to draw up influencing strategies to target key stakeholders on policy priorities.

• Monitor external research that helps our policy work and opportunities for collaboration.

• Work with the SC&PA  to engage campaigners in our policy work.

Research

• Work with the P&RM to carry out research activities relevant to the policy and research functions of the charity; including collating and analysing data, and co-authoring reports for both internal and public purposes.

• Work with the P&RM and the Communications and Marketing teams to produce engaging and accessible communication of research findings for a range of audiences. 

• Monitor and collate new policy and research materials, including research reports, policy documents and media activity. Work with the P&RM to produce internal reports where appropriate and to ensure the charity’s activities reflect and respond to the wider policy and research environment.

• Work with the P&RM on external research projects funded by the charity, including support with assessing the quality of bids by external researchers. 

Across both areas

• Produce social media communications where relevant to policy and research. Work with colleagues across the Research and Public Affairs and Communications and Marketing teams to develop strategies for maximising impact, especially in digital communications.

• Contribute to strategic planning by contributing to staff meetings, producing supporting materials and providing feedback on public affairs.

The postholder will also be expected to:

• attend training courses and develop skills as required, sharing learning with other staff as relevant

• in unusual circumstances, work weekend and / or evening hours, for which time in lieu will be given

• undertake other reasonable work as requested by the P&RM.

RESPONSIBILITIES

1. Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.

2. Cultivate and nurture relationships with funding/grant-making organisations, both new and existing.

3. Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.

4. Enhance Buttle UK's ability to deliver compelling reports to donors, meeting or surpassing their expectations.

5. Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.

6. Support the maintenance of systems tracking fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.

7. Manage donor records on the Raiser's Edge fundraising database, including recording activities, income, and producing management reports.

8. Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.

9. Generate accurate and timely management information on fundraising activities and budgets.

10. Ensure integration of fundraising activities within the wider staff team and provide necessary support.

11. Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust Fundraising Manager.

12. Proactively assess own performance and development needs.

PERSON SPECIFICATION

Experience

1. Proven experience and success in developing and drafting proposals and/or reports raising funds from trusts, foundations, other grant makers or the equivalent.

2. Experience of creating compelling and concise funding proposals, written documents and reports from a range of information sources, including detailed technical or sector specific information. about the organisation’s work.

3. Proven ability to communicate effectively both in writing and verbally.

4. Experience of research techniques applicable to identifying funding opportunities and framing funding bids.

5. Financially literate with the experience of producing and interpreting budgets, or other detailed numerical information.

6. Experience of working under your own initiative, dealing with conflicting demands and working under pressure to meet tight deadlines.

7. Experience of project planning and/or project coordination.

8. Proven IT skills, ideally with experience of using databases.

9. Good knowledge of the charity sector.

Skills & Abilities

1. Driven to meet and exceed targets. 

2. Understanding of what is required to develop long-term and productive partnerships and relationships.

3. Excellent organisational skills and the ability to work independently and prioritise own workload; but also to make a valuable contribution to a small team.

4. Ability to “sell” a cause successfully and be persuasive.

5. Strong analytical, problem-solving skills with the capacity to think creatively and strategically.

6. Willingness to use the telephone to pursue cold leads and build relationships with potential funders and supporters.

7. Ability to write compelling copy for a range of audiences, from succinct ‘pitch’ documents to detailed fundraising bids.

8. High level of attention to detail

9. High standard of literacy and numeracy.

Attitudes

1. A self-starter with energy and drive, who is motivated to make a direct ask of a donor or supporter, but is resilient if a donor says ‘no’.

2. Commitment to promote the best interests of children and young people.

3. Empathetic and non-judgmental towards the needs of children and families living in poverty.

4. Prepared to work flexible hours.

5. Willingness to help with requests made by colleagues.

About Al Basar International Foundation (BIF): 

Al Basar is a leading charity working toward a world free from preventable blindness, where people have access to affordable and sustainable eye care. We are on a mission to create meaningful change in communities across the globe.

The Opportunity: 

We are seeking a dynamic Social Media Officer who possesses strong skills in social media management and graphic design. This role is central to enhancing our digital presence and engaging effectively with our diverse audience to raise awareness about our initiatives and impact.

Key Responsibilities:

1. Develop and execute social media strategies to enhance engagement and increase awareness across platforms such as Facebook, Twitter, Instagram, and LinkedIn.
2. Create compelling, visually appealing content that aligns with our brand and mission, including graphics, videos, and infographics.
3. Monitor, moderate, and respond to audience comments; manage social media partnerships with other brands and influencers.
4. Analyse and report on social media performance using metrics to guide future campaigns.
5. Stay updated with the latest digital technologies and social media trends; implement these innovations in developing campaign strategies.
6. Collaborate with other departments to ensure a cohesive and accurate portrayal of the foundation's activities and campaigns.
7. Manage and oversee the visual content library, ensuring all media is organised and easily accessible.

Competencies and Qualifications:

1. Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field.
2. Proven experience managing professional social media accounts, including content creation and digital analytics.
3. Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar software.
4. Excellent writing, editing (photo/video/text), and communication skills.
5. Creative and innovative thinker and planner.
6. Capable of working independently as well as part of a team in a fast-paced, deadline-driven environment.
7. Detail-oriented with an ability to prioritise and juggle multiple projects.

Why Join Us:

• Impact: Make a real difference in combating preventable blindness.
• Collaboration: Work in a dynamic, collaborative environment.
• Innovation: Bring your creative solutions to the forefront.
• Development: Access to professional development opportunities.
• Culture: Be part of a dynamic and empowering work culture

Application Process:

Interested candidates are invited to submit a resume and a cover letter outlining their suitability for the position.

BIF is committed to equal opportunity employment. We celebrate diversity and aim to create an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

Prospectus are delighted to be helping London’s Air Ambulance, the charity that provides advanced trauma care across the capital in their search for a Direct Marketing Officer. They operate a helicopter and rapid response vehicle service 24 hours a day, 365 days a year, carrying out critical care procedures at the scene. A global leader of rapid response and critical care, they bring the hospital to the roadside to ensure that seriously injured people receive urgent treatment immediately.

The Direct Marketing Officer will support the development, management, and optimisation of London’s Air Ambulance Lottery and Regular Giving programs which has phenomenal success via face-to-face fundraising. An exciting opportunity which will see the successful candidate working closely with the Operations Team, paramedics, doctors, and pilots to develop and deliver training to face-to-face fundraisers that brings the work of London’s Air Ambulance to life. The post holder will also work closely with external agency partners, as well as internal stakeholders and various teams within the charity.

The successful candidate will thrive on collaborative work, excel in presenting compelling narratives which inspire other fundraisers to do the same. An analytical mindset is essential, along with the ability to grasp facts and data to manage projects effectively. This role is the vital link between key internal charity stakeholders and external fundraisers, trainers, and account managers and therefore a thorough understanding of the sector and or campaign management via a similar role within the charity or private sector will be key.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Looking for a team to develop within?

We are thrilled to be working with the wonderful London’s Air Ambulance Charity to find a motivated Direct Marketing Officer to join their team.  Through its helicopters and rapid response cars, this dedicated organisation provides trauma care service to London 24 hours a day, seven days a week.

As Direct Marketing Officer you will be joining them at an exciting time as they aim to raise an ambitious £15 million with their Up Against Time Appeal. Working with a broad range of stakeholders and agency partners, you will support the development and management multiple channels to aid the organisation in reaching its target. You will work within an organisation that has a great working culture and that supports it’s staff.

You will need:

• Experience working within direct marketing, ideally in the charity sector
• Experience planning and implementing campaigns and projects
• Excellent MS Excel skills to present complex data
• A strong ability to deliver engaging training sessions and presentations

Salary: £30,000 - £35,000
Contract: Permanent - Full time
Location: Hybrid working – London/Home

Closing date: 15^th April

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

If enough applications are received the charity reserve the right to end the application period sooner.

Direct Marketing Officer (F2F Campaigns), joining a known specialist London Charity, who provide a crucial medical response service within the Capital. Hybrid Working; 2 days a week office based.

• Salary: £30K to £35K per annum + benefits, based on experience.

With an extremely committed supporter base and ambitious growth plans across Individual Giving, along with working for a fantastic team with a great working culture, it’s a great time to join.

As the Direct Marketing Officer (F2F Campaigns), you will work closely with the Direct Marketing Manager, providing support with the development, management of the Lottery and Regular Giving programs through Face to Face (F2F) fundraising. You will; 

• Work with and be a contact for F2F and Direct Dialogue agencies and campaign activity across Private Site, Door to Door and Telemarketing. Cultivating strong relationships with all agencies, ensuring they operate to the highest standards, meeting their contractual obligations.
• Assist on the development of strategic and operational plans for multiple Direct Dialogue fundraising campaigns.
• Assist with analysing results to ensure ROI is delivered and action where required.
• Facilitate the smooth running of F2F campaigns, ensuring donor recruitment targets are met and to a high standard.
• Responsible for Fundraiser Training; Induction, Enhanced and Quarterly Refreshers to date and relevant content.

As the Direct Marketing Officer (F2F campaigns), you’ll have ideally previous skills and experience in either a campaign management role within Direct Marketing, Individual Giving OR have worked in a fundraising and gained transferable skills in the areas below:

• Working with or managing external agencies and internal stakeholders to deliver successful campaigns or projects.
• Presenting to others, and/or creating and delivering training programmes to inspire and motivate others to achieve targets and deliver objectives.
• Monitoring, planning projects and/or campaigns to agreed deadlines.
• Managing data with an excellent command of MS Excel.
• An understanding of fundraising compliance, data protection and best practice.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

The Cherie Blair Foundation for Women is looking for an experienced and results-driven marketing professional with great know-how in marketing opportunities and managing agencies, and a commitment to women’s economic empowerment to join our team as Programme Marketing Manager for 12 months.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

General information

Start date: Mid to end of June dependent on notice period required

Contract: Temporary – 12 months

Hours: Part time: 21 hours per week, ideally over 4 or 5 days but 3 days considered. 

Salary: £34,176 - £37,024 per annum (£20,506 - £22,214 pro rata) 

About the role

Becoming the Programme Marketing Manager at the Cherie Blair Foundation for Women is a fantastic opportunity to help drive progress for women entrepreneurs in low and middle income countries by engaging more people in our work.

The key purpose of this role is to effectively market our programmes to participants – chiefly our HerVenture business skills microlearning app and our sector-leading Mentoring Women in Business programme.

This will span three main projects:

· to successfully manage a marketing agency to effectively market the HerVenture app to women in South Africa (as part of a fixed-term project with active marketing ongoing until Mar ‘25);

· to successfully manage the same marketing agency to promote the app in Nigeria (as part of a separate fixed-term project with active marketing ongoing until Dec ‘24); and

· to effectively promote the opportunity to become a mentor to a woman entrepreneur through our Mentoring Women in Business programme to paying professionals worldwide. Your objective will be to secure 18+ paid mentors for the Nov ’24 programme intake and 20+ for the May ’25 intake.

Following the completion of the two HerVenture marketing projects, you will also lead other programme marketing initiatives in 2025. These will be determined in late 2024.

Following the May ’25 Mentoring intake you will deliver a strategy, harnessing your learning and analysis to outline an approach for marketing the programme to paying mentors in future.

You will also be called on to support other forms of programme marketing on an ad hoc basis, for example advising on development of corporate pitch decks, or co-designing materials for fundraising events.

This position reports directly to the Head of Communications and Marketing, however this is a highly collaborative role and you will also work closely with the Entrepreneurship programmes team and the Programme Funding team to develop and deliver plans and manage projects.

Our ideal candidate will be a knowledgeable and motivated marketer with experience in ‘selling’ professional development / online volunteering opportunities, and in managing agencies and contractors to deliver on fixed projects as aligned to good marketing practices. You should be highly organised and goals-driven, with a collaborative approach, a growth-oriented mindset, and a strong desire to harness the power of marketing to support women’s economic empowerment.

We are open to applications from consultants.

For full information on this role, please download the job pack

What the Foundation can offer you 

· A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).

· An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.

· Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.

· A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.

· A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing. 

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can  achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

To find out more about our work, you can read our latest annual report here, and read our 2023-2026 organisational strategy ‘Ready for Business’ here. 

How to apply 

To apply, please download the job pack and send us the following: 

· Covering letter addressing relevant experience for the role (one A4 page maximum). When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.

· Current CV (two A4 pages maximum).

All applicants should have the legal right to work in the UK prior to applying.

Please send your application by 11:59 BST, Tuesday 14 May.

First round interviews will be held on 22 and 23 May.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

About the job:

We are now looking to appoint a Marketing Officer who will manage the tactical delivery of a range of strategies designed to support Department for Education funded contracts, membership engagement, participation, and growth, and to support corporate and delivery partners acting on behalf of the ETF 

Your profile:

The role will report into the Marketing Manager and will be responsible for supporting the Marketing Manager to develop and deliver results-led marketing strategies for DfE-funded contracts designed to meet KPIs, identify and engage audiences, and raise awareness of the offer within the sector.

The successful candidate will have:

• Experience of supporting the development and implementation of successful marketing strategies.
• Experience of using appropriate marketing tactics to meet project KPIs, including email marketing, advertising, social media, and direct mail.
• Experience of content creation, including development of multi-media assets.
• Experience of using a CRM for marketing purposes.
• Experience of email marketing, including building, testing, monitoring, and adapting campaign as needed to ensure effectiveness.
• Experience of brand guardianship.
• Knowledge of GDPR, particularly in relation to using data for marketing.

 
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application. 
 
Applicants should apply by submitting a CV and cover letter (600 words maximum), outlining how you fulfil the requirements of this role.  

Information:

Salary: Band C
Location: London, Victoria
Contract: Permanent
Deadline for applications: 26th April at 5pm

About the job:

We are now looking to appoint 2x TLPD Marketing Officers who will develop marketing plans and manage the tactical delivery of a range of strategies designed to support the Department for Education funded T Level Professional Development contract

Your profile

The roles will report into the Marketing Manager and will be responsible for develop and deliver results-led marketing strategy for the T Level Professional Development (TLPD) contract, designed to meet KPIs, identify and engage audiences, and raise awareness of the offer within the sector, and creating, managing, and implementing marketing plans which meet specific TLPD objectives, including acting as a named marcomms lead for specific KPIs, setting objectives, monitoring performance, and adapting plans as needed.

The successful candidate will have:

The successful candidate will have:

• Experience of supporting the development and implementation of successful marketing strategies.
• Experience of using appropriate marketing tactics to meet project KPIs, including email marketing, advertising, social media, and direct mail.
• Experience of content creation, including development of multi-media assets.
• Experience of using a CRM for marketing purposes.
• Experience of email marketing, including building, testing, monitoring, and adapting campaign as needed to ensure effectiveness.
• Experience of brand guardianship.

 
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application. 
 
Applicants should apply by submitting a CV and cover letter (600 words maximum), outlining how you fulfil the requirements of this role.  
 

Information

Salary: Band C
Location: London, Victoria
Contract: 2 year FTC - 35 hours pw
Deadline for applications: 26th April at 5pm

Marketing Manager (Supporter Activation)

Contract: Permanent, Full time, 35 Hours per week

Salary : £43,668 - £45,851with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

About WaterAid:
Want to use your skills in Fundraising to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Marketing Manager in Supporter Activation to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Supporter Activation team sits within the Mass Engagement Department. The team is responsible for building understanding and consideration for WaterAid amongst potential supporters, as well as driving the recruitment of new regular and cash supporters.

The team works closely with other teams within Mass Engagement, in particular the Supporter Engagement and Legacy teams as well as teams across the organisation such as the Strategic Partnerships and Performance & Insight to identify new opportunities and work collaboratively to achieve our mutual objectives.

About the Role:
As an experienced and innovative Marketing Manager, you will have the chance to challenge and develop key channels to drive continued success in attracting new supporters to WaterAid.

The role is to project lead the day-to-day development, management and delivery of a number of fundraising campaigns across channels such as DRTV, inserts and door drops. Overseeing the creative and delivery of campaigns from initial brief through to post campaign analysis, contributing to and ensuring the Supporter Activation team meets agreed objectives and income targets.

Key to this role will be to lead on the management and development of the DRTV programme (from creative to planning) which plays a significant part in the activation programme.

You'll also:

• Lead on the management, delivery and development of all aspects of the DRTV programme. Taking particular responsibility for creative development and innovation, media planning and campaign analysis.
• Support the Senior Marketing Manager (Supporter Activation) in the strategy and innovation of the DRTV programme to drive growth in this pivotal channel.
• Support the Senior Marketing Manager and working closely with the Marketing Officers to manage, deliver and develop the other channels in the extensive activation portfolio such as inserts, door drop and integrated media and creative campaigns, taking particular responsibility for media planning, buying and analysis.
• Support the Senior Marketing Manager in the management, delivery and development of campaigns within the Brand Consideration programme. Including collaboration with a wide number of internal teams and external colleagues to create integrated creative campaigns utilising multiple channels.
• Lead media and creative agency relationships at a strategic level; including taking a lead on pitching and appointing new agencies, including contract management. Act as first point of contact for external partners where required, taking responsibility for resolving queries, trafficking all stages of projects, escalation of potential problems and performance reviews.
• Lead on creative development; contribute to the overall strategy for the Individual Giving & Engagement Team, make decisions on creative strategy, approach, copy and design, working closely with Communications Team to accurately reflect the brand.
• Develop, plan and manage complex income and expenditure budgets for a portfolio of activities, some with six figure budgets and targets; including using complex reforecasting models to provide projections for income and expenditure.
• Ensure that all communications are carried out within FRSB, DPA and Charity Commission guidelines.

About You:

• Substantial proven experience of working in a similar fundraising and/or customer marketing role managing an expenditure budget to deliver campaigns using a wide range of media.
• Proven experience of managing DRTV campaigns, working closely with media, creative and production agencies.
• A track record of developing and implementing successful direct marketing strategies working in a complex direct marketing role / team. Including experience of strategic planning and executing multi-faceted activation campaigns for both below and above the line channels.
• Proven experience of managing large volume media campaigns including media planning, buying and analysis.
• Significant project management experience including identifying new fundraising opportunities and developing a framework for implementation.
• Experience of developing and managing complex budgets, using relevant monitoring and evaluating tools.
• Ability to develop, monitor and adapt DM strategies for the implementation of fundraising channels; including advising on the direction of the overarching direct marketing programme.
• Experience of successfully developing high level relationships with senior staff and stakeholders both internally and externally.
• Experience of leading a team and line management of one or more team members.
• Excellent written and numeracy skills with attention to detail and the ability to use spreadsheets to formulate and analyse complex budgets and make informed decisions.
• Excellent negotiation skills, and communication skills including experience of presenting to internal and external stakeholders.
• A good understanding of fundraising principles.

Closing date: Applications will close at 23:59 on Sunday 12th May 2024. Availability for an interview is required the week commencing 20th May 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
 

A little about us

This is an exciting opportunity to join the Senior Management Team of a dynamic and growing children’s charity as Head of Marketing and Communications. 

Our mission is to bring hope and positive change to children and families.  To achieve this we deliver a range of services.  The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast.  Currently we have over 50 counsellors/therapists working on-site in approximately 70 schools (both Catholic and non-Catholic).  We also provide outstanding early years education and family support, including offering emergency assistance for families in crisis. 

Our values

We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face, achieve their potential and have better chances in life.  Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.

What we are looking for

We are seeking a highly motivated individual to spearhead the growth of our successful services, ensuring more children and families can access the support they need.

This role will include a key focus on developing an effective marketing strategy to increase the number of schools accessing our early intervention mental health services.  At a time when school budgets are under considerable pressure, the ideal candidate will be positive, proactive and results driven.  They will be passionate about children’s mental health and education, as well as articulate and persuasive when presenting the case for why our services are needed now more than ever.

The postholder will thrive on achieving challenging targets and will lead on enhancing our profile across a range of media platforms.  A strong marketing and/or sales background will therefore be important, together with a proven track record of successfully driving forward strong business growth (gained in the voluntary, public or private sectors). 

The ideal candidate will be adept at working at both a strategic and operational level and will be happy to be ‘hands on’ and flexible to succeed in this varied and rewarding role. 

This is a unique opportunity to play a leading role promoting and developing our vital services, ultimately giving thousands of disadvantaged children and families the opportunity to transform their lives and have real hope for the future.

What you get in return

The successful candidate will receive an excellent package including:

• Generous annual leave allowance of 35 days p.a. (plus bank holidays).
• 11% employer pension contribution.
• Hybrid working options.
• Access to a staff Health Plan and Employee Assistance Programme 
• The opportunity to wake up each morning and feel you are making a positive difference!

Location: Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working option are available, with the expectation staff attend the office at least two or three days per week.

Deadline for applicants: Monday 22nd April, 9am 

Interviews: Week commencing 29th April  

About The Role

Closing date: 5th May

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Can you stop people scrolling on social media? We’re looking for a self-motivated, proactive individual with a passion for social media and experience working across accounts with high volumes of user engagement.

You’ll work as part of a team to manage our day-to-day social media activity, creating compelling content across key channels, providing great community management and working across the organisations to ensure social is being used effectively. 

You will help reach team, campaign and organisation-wide goals, ensuring that we take a data and impact-driven approach to activity.

You’ll be identifying and telling stories from people living with dementia through great social content, helping to spot relevant trends and opportunities to maximise engagement, and finding creative ways to demonstrate both the impact of dementia, and also the hope we can give through support, campaigning and research.

Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We’ve achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.
 
Key accountabilities and responsibilities

• Create and edit compelling and innovative social media content optimised against a range of objectives, including the production of graphics and video
• Work closely with cross-directorate teams to develop and implement impactful social campaign strategies, ensuring appropriate messaging and content for specific audiences, channels and placements
• Provide full community management across channels on a rota
• Work with people living with dementia to champion their voices through powerful storytelling
• Support the Senior Social Media Manager to embed social media strategy
• Develop and deliver guidance and training to colleagues across all areas relevant to successful social activity, ensuring information is easy to understand for a non-digital audience
• Run paid social activity aligning with strategic team objectives and manage associated budgets
• Use analytics tools to report back on the performance of day-to-day and campaign-focused social activity, making recommendations to address gaps and optimise performance
• Identify trends and develop insights into user activity from relevant data sources to inform our ongoing approach
• Manage projects as directed by the Senior Social Media Manager
• Undertake other tasks as needed to ensure the successful running of our social activity

About you

• Knowledge and experience on creating channel and audience-specific content that maximises user engagement.
• Ability to spot trends and opportunities to ensure we stand out from the crowd.
• You’ll be confident in creating a range of impactful visual assets (graphics, video, photo), and really understand how to get the best results in each placement.
• You’ll be a great communicator with the ability to tell a great story via social content, adept at writing engaging copy, but also able to manage sensitive conversations on social.
• Have great interpersonal skills are also key to allow you to develop great relationships with internal teams, and to work closely with people affected by dementia.
• Whether it’s a person with the condition themselves, a carer or someone that’s lost a loved one, you’ll be able to bring their experiences and stories to life through our channels.
• Have a particular interest in using analytics tools to drive performance through data and insight is essential.
• You’ll be confident creating reports that align with strategic objectives and demonstrate business impact.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Background

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.

MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.

Purpose of role

The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.

Primary responsibilities

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

The job holder will have the following key responsibilities:

Leadership

• Champion fundraising across the organisation.
• Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
• Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
• Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
• Monitor and manage risk in accordance with MAP’s risk management policy.

Fundraising

• Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
• Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
• Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
• Set, monitor, and deliver annual income and expenditure targets.
• Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
• Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
• Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
• Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
• Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
• Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
• Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.

Fundraising Development

• Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
• Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
• Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
• With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.

Brand and Marketing

• Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
• Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
• Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
• Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
• Empower teams across MAP to successfully deploy our brand.
• Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.

People Management

• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
• Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.

General Responsibilities

• Support the mission, ethos, and values of MAP.
• Carry out other associated duties as may arise in line with the broad remit of the position.
• Support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Experience

• Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
• Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
• Experience of relational databases and of analysing and presenting data to make informed decisions.
• Experience engaging and stewarding relationships with donors at all levels.
• Proven experience producing successful proposals for large scale projects.
• Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
• Experience in international fundraising.
• Experience in strategic planning, budgeting, and forecasting.
• Experience managing staff across different fundraising areas.
• Experience working at SMT and reporting at Board/Trustee level.
• Experience working with international teams and/or on international issues. (Desirable)

Skills

• Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
• Highly proactive and effective at collaborating with others, building relationships and partnerships.
• Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
• Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
• Excellent project management, budget and forecasting management, and resource control skills.
• Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
• Strong decision-making skills and ability to translate priorities into operational goals and plans.

Knowledge

• Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
• In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
• High level of competence in CRM software and social media.
• Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
• An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.

Personal Traits Desired

• Commitment to MAP’s mission, services, and the right to health.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of MAP.
• Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.