Direct Marketing Officer Jobs in London, Greater London
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Doorstep Library is a community-focused literacy charity dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support. We are looking for an experienced fundraiser to head up our fundraising and marketing teams.
With one in four 11-year-olds leaving primary school unable to read or write properly, we recruit and train home and online reading volunteers to go into disadvantaged areas of London to help introduce young children (aged 0-11 years) to the pleasure and benefits of reading.
Our unique home-based service, whether in person or online, enables us to find the most appropriate books for every child we visit and build a relationship with the whole family. Our goal is to help children develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life.
We also empower parents/carers to create and maintain a supportive environment by signposting them to local services and community support. Our projects not only improve literacy but also increase family wellbeing and bonding. Our tailored service enables us to help prepare children for school and broaden their opportunities in later life.
Our impact is long-lasting. For us, the ‘happy ever after’ is when we know the power of literacy and the joy of reading are helping a child change their own story for good. Every story shared is a story changed.
JOB SUMMARY
Job Title: Head of Fundraising
Contract Type: Full Time, Permanent
Hours per week: 35 (excluding breaks)
Working pattern: Monday – Friday
Main Location: Hybrid
Reports to: CEO
Direct Reports: Fundraising and Marketing Officers
Annual Salary: 40k
Full Time Annual Leave Allowance: 28 days per annum (includes 3 mandatory days between Christmas and new year), plus bank holidays
Pension Contributions: 6% (based on a 2% minimum employee contribution)
Additional Benefits: flexible working, employee assistance programme, employee discount scheme (Benefit Hub)
JOB PURPOSE
· Strategic responsibility for fundraising, including partnership development and maintaining the charity’s strong relationships with our wide range of funding partners;
· Strategic responsibility for marketing, to increase the charity’s profile and increase engagement;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
· To manage and build upon the income streams for the charity;
· To manage the charity’s fundraising operations including coordinating prospect research and prioritisation, managing workflows, and ensuring effective stewardship of donors, corporate supporters and trust and foundations grants;
· To oversee the charity’s marketing operations, including digital and printed content creation.
ABOUT THE ROLE
We are looking for a Head of Fundraising to report to the Chief Executive Officer. The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Operations and Head of Delivery and Engagement.
You will have substantial, proven experience of working in fundraising and of developing and sustaining partnerships, ideally in the third sector, and of how to build financial sustainability. You will be a highly organised people-person and will be responsible for line managing two Fundraising and Marketing Officers.
You will bring excellent communication skills and the ability to inspire others about our work. With outstanding interpersonal skills, you will have the ability to forge new relationships and you will thrive on enhancing our current partnerships and identifying and creating new ones.
Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London and be driven to share our work with as many people as possible.
MAIN RESPONSIBILITIES & DUTIES
Development and delivery of the charity’s fundraising strategy
· To work closely with the CEO and trustee board to lead on the development, planning and delivery the Doorstep Library’s fundraising strategy, with further development of a longer-term strategy;
· To manage and build upon the income streams for the charity;
· To take a lead on application bids, including managing, monitoring and evaluating all funding applications;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
Grow, develop and sustain our partnerships and income streams
· To lead, deliver and grow our existing relationships with all of our funding partners; foundations, corporates, independent schools and individual donors to raise circa £850K pa;
· To identify new potential partners, working closely with the CEO and board of trustees to develop these partnerships;
· To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems;
· To have responsibility for retaining and engaging the charity’s supporters, this includes providing formal reports and updates on the work of the charity;
· Working with the Fundraising and Marketing Officers to effectively communicate the impact of our work to internal and external stakeholders;
Communications
· Work with the Marketing Officer to implement improvements to our digital presence, including website optimization, social media strategy, and online advertising campaigns;
· Research and analyse sector news/ developments;
· Oversee the creation of the annual report and impact report;
· Create and maintain a stock of case studies/ success stories and photos;
· Monitor and report on the effectiveness of fundraising strategies and campaigns;
Line Management
· To have direct line management responsibility for the Fundraising and Marketing Officers;
· To create an environment where the team feels fully supported and enabled to grow and develop under your management;
PERSON SPECIFICATION
Essential Criteria
1. A proven track record of delivery results in fundraising and/or partnership management
2. Knowledge of successful fundraising from a variety of sources, including at least two of corporates, major donors, individual giving, local authorities and trusts & foundations
3. Proven experience in securing five figure gifts, managing the donor cycle from initial stages through to stewardship
4. The ability to maintain current income streams and identify opportunities for growth
5. Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
6. Strong relationship building skills – experience of working with a wide range of people, from large corporate teams to potential individual donors
7. Highly organised – ability to manage a number of projects and tasks at the same time
8. Ability to generate and implement new ideas and see them through to completion
9. A positive team player, working with, supporting and encouraging colleagues
10. Ability to work flexibly, adapting to rapidly changing demands and opportunities while retaining a clear strategic focus
11. Excellent organisation and administration skills, with the ability to pay attention to detail and use office systems
Desirable Criteria
1.Experience of line managing and developing staff in their fundraising abilities
2.Experience of working as part of a senior management/leadership team providing leadership on fundraising strategy to colleagues
3.Experience of working in a small, close-knit team
4.A knowledge of and/or interest in children’s literature/education sector
RECRUITMENT STATEMENT
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All employees undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all employees, and employees are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
About Age UK London
Age UK London is a charity that campaigns for an age-friendly London. We campaign for specific changes to improve the lives of older Londoners and ensure that their experiences, needs and contributions are heard and taken into account by decision makers.
We do this in three ways:
· Core campaigns, through which we will secure specific, sustainable changes to the policies and practices of decision makers to improve the lives of older Londoners.
· Shaping the agenda, by ensuring that the experiences, needs and contributions of older Londoners are heard by decision makers and form part of the public discourse on the future of London.
· Supporting the London network of local Age UKs. An age-friendly city relies on both campaigning and direct service provision, so we support the network of local Age UKs in London who deliver vital front-line services.
Since becoming a charity focused solely on campaigning in 2019, Age UK London has adopted and implemented a new strategy. We have agreed campaign priorities; successfully changed policy at a London-wide and borough level; and adapted our finance, HR and IT systems to better support a campaigning charity.
Who we're looking for
We are looking for a candidate to cover our CEO’s maternity leave from the end of May 2024 until the middle of February 2025 to oversee the continued delivery of the charity's current strategy. This includes securing policy changes in our current campaign priority areas of digital inclusion, public toilet provision and poverty amongst older Londoners; supporting the development of new campaigns; and establishing systems to increase our financial sustainability.
To apply please submit a CV and a covering letter of no more than two sides outlining your interest in and suitability for the role.
The client requests no contact from agencies or media sales.
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IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP has reached over 54 million patients in more than 25 countries across the world through its response in disasters and in long-term health programming.
We are hiring this role at a pivotal time for IHP, as we celebrate our 20th anniversary year and undergo a brand refresh. As we celebrate two decades of impact on global health, the ability to effectively communicate IHP’s journey and vision for the future has never been more important.
About the role
The postholder will have a unique opportunity to lead delivery of our communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our 20th anniversary year to raise IHP’s profile and grow our community.
You’ll manage a small, but fantastic team of committed communications professionals, whilst working alongside other teams to effectively tell IHP’s story, and the stories of those we serve. You’ll work with our fundraising team to collaborate on fundraising campaigns, our Corporate Partnerships team to engage pharmaceutical and logistics partners in new and exciting ways, and our Programmes team to work directly with NGO partners to gather content and demonstrate our impact through effective storytelling.
You will also be a part of the Senior Leadership Team, responsible for setting the strategic vision and direction of the organisation. This is a temporary role as a maternity cover starting in July 2024.
What you’ll be working on
- Lead on IHP’s 20th anniversary campaign including overseeing a pivotal stakeholder engagement event
- Implement and embed IHP’s newly developed brand identity across the organisation and across external channels.
-Oversee the marketing strategy for our self-designed and revolutionary software system, Boaz, helping to reach new customers and position as a leader in its field.
- Manage relationships with external stakeholders to develop communications opportunities and amplify IHP’s voice including employee engagement opportunities.
- Manage relationship with our social media agency to effectively execute IHP’s communications objectives and grow our audiences and engagement.
- Oversee the marketing delivery of our annual Christmas fundraising campaign.
Essential knowledge/transferable skills and experience:
- Demonstrable and successful communications experience
- Management level experience
- Marketing and brand awareness experience
- Knowledge of social media and how to utilise to maximise communication and engagement strength
- Proven track record of effective management of resources, including planning and coordination of staffing and budgetary resources
- Excellent IT skills to communicate effectively and efficiently
- Highly organised, efficient and self-motivated
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to adapt as part of a small team
The following would be desirable:
- An understanding of Corporate Partnerships, fundraising, healthcare industry or CSR
- An understanding and experience of GDPR oversight
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Employment Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We are delighted to be working with an international development charity who are looking for a Supporter Journeys and Retention Officer. This organisation seeks to eradicate poverty and create lasting change, they have an inclusive and diverse culture and actively provide development for their staff. As the Supporter Journeys and Retention Officer, you will execute and evaluate campaigns aimed at engaging and retaining supporters, using a variety of direct marketing channels. This role plays a vital role in the development of supporter journeys, helping to provide understanding of what motivates our existing audience and how we can learn from this in strategic development.
To be a successful Supporter Journeys and Retention Officer , you’ll need:
- Experience of direct marketing customer / supporter engagement, preferably within a fundraising role i.e. in individual giving or in memory
- Strong project management skills including experience in working with internal teams and external suppliers
- Understanding of delivering supporter journey mapping and planning around multiple channels
- Strong grasp of direct marketing KPIs and an analytical approach, to maximize Lifetime Value (LTV)
Salary: £33,850 (if remote) or £38,453 (if London based)
Contract: 6 month FTC
Location: Flexible within the UK
Closing date: 5th April
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. - www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity
If enough applications are received the charity reserve the right to end the application period sooner.
Hours 36 hours (net) with evening and weekend working
Location Home-based within 45 minutes travel time of Evesham (WR11), looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Thursday 4th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 16th April 2024 in Evesham. This will be followed by interviews on Friday 19th April 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ovacome are looking to appoint a highly motivated and proactive Communications Officer to join this friendly and hard-working team as we make sure anyone with an ovarian cancer diagnosis receives the information and support they need.
Reporting to the Communications and Engagement Manager, the successful candidate will be a confident copywriter, with experience of writing for a variety of communication channels. You’ll be committed to making communications accessible and enthusiastic about reducing health inequalities for Ovacome’s key underserved populations. You’ll enjoy working across departments, collaborating with colleagues on communication campaigns.
Key responsibilities of the role will include:
· Creating high quality content for Ovacome’s communication channels, with a copywriting focus.
· Collecting real-life stories from Ovacome’s members, helping to amplify the voices of the ovarian cancer community, ensuring that the stories we share represent the diverse experiences of those we support.
· Securing media coverage for activity relating to fundraising and event promotion.
· Being a champion for accessibility and inclusion across all communication channels.
What we’re looking for:
· A great copywriter - you understand the power of words and can use them to great effect.
· Warm and friendly - you can quickly build up rapport with colleagues and supporters to enable your work.
· A multitasker - you can prioritise your workload and keep calm under pressure.
· Someone who sees the bigger picture - you understand where your workload fits into the organisational strategy and are motivated by the change you can make.
· A can-do attitude - you’re proactive and follow up quickly on actions.
If this sounds like you, we’d love to hear from you.
Location: London (EC1Y 8RT) or West Midlands (Dudley) office. Homeworking available if you have an appropriate working space where confidentiality can be assured and you are within a two hour travel radius of London. There are monthly meetings in London and occasional travel across the UK required.
We welcome applications from those with a caring or parenting role and would consider flexible or part-time working to accommodate the right candidate.
You can find further details on the role and how to apply in the attached job pack.
The client requests no contact from agencies or media sales.
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Salary: £29,720 – 34,180 per annum at 1.0 FTE (or pro rata equivalent if part-time).
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Working pattern: Full-time (37.5 hrs per week at 1.0 FTE) or part-time at 0.8 – 1.0 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team (50%) and Fundraising Team (50%)
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Location: This role can be office-based or hybrid. Team meetings take place in-person from the London office every Thursday and availability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Digital Mobilisation Manager
Safe Passage International (SPI) is recruiting a Digital Officer to coordinate key areas of our digital campaigning and fundraising work. It is an exciting time to join SPI, offering the right candidate the opportunity to drive our social media efforts and influence various facets of our digital work. As we amplify the call for routes to safety and expand our supporter base, the Digital Officer will play a pivotal part in supporting the development and delivery of strategic fundraising initiatives and shaping our new digital mobilisation strategy.
Reporting to the Digital Mobilisation Manager (DMM) and working across both the fundraising and campaigns teams, you will help develop and deliver an engaging, data-driven content strategy for our social media, using both paid and organic methods to raise SPI’s profile and engage supporters. You'll also create impactful content for other digital channels, such as email and website, and collaborate with Safe Passage’s Expert by Experience Consultants, Young Leaders, teams in the UK, France and Greece, and other international projects.
We are looking for candidates who share our hunger for a fairer system for refugees, as well as a genuine passion for social media and online activism. Prior digital experience is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out.
The successful candidate will be encouraged to develop and hone their skills in line with the roles’ requirements. This position will have a dedicated training budget, and you will be supported to grow and develop within the role.
We value equality and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal chat about the role and your experiences, please visit the job advert on our website.
How do I apply?
Please visit our website for more information and click on the attached documents to read the full Job Description & Person Specification alongside our ‘How to Apply Guide’ below.
Closing date: Sunday 7th April at 11.59 pm.
The client requests no contact from agencies or media sales.
We are working with fantastic international charity to recruit their Insight and Selections Officer, working within an established team you will take the lead on providing insight and timely selections for the fundraising and campaign team.
With the ability to work remotely, you will be part a passionate team, managing all aspects of data planning, implementation and evaluation of communication activities.
Main duties for the Selections Officer:
- Lead on analysis of campaigns
- Provide timely selections for fundraising campaigns
- Lead on interpreting communications reporting, ensuring statistically accurate evaluation of results
- Ensure that data meets GDPR regulations
You will need:
- Experience in producing complex and segmented data selections
- Proven ability to prioritise, schedule, and meet deadlines
- Advanced knowledge of Customer Data Platforms, Campaigns Management Tools, and CRM tools
- Demonstrable understanding of direct marketing or fundraising teams
Salary: £39,500
Contract: Permanent Full time
Location: Remote
Closing date:
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Join us at Joe's Buddy Line as we pave the way towards a society where mental and physical health stand hand in hand, where every young person embodies confidence, resilience, and the courage to seek help when needed.
Our vision is clear: we are committed to providing accessible and empowering mental health and wellness support to young individuals and their communities. Through education, resources, and advocacy, we aim to foster environments where conversations about mental health are open, accepting, and free from stigma.
Each year, we collaborate with educational institutions and local community hubs, offering training, resources, and partnership connections to shift the dialogue surrounding mental health. We recognize the importance of trust, compassion, and empowerment in building emotionally intelligent foundations within communities encouraging the development of resilience and autonomy.
Are you ready to be a catalyst for change? Do you possess the passion and drive to make a difference? Join our dedicated team at Joe's Buddy Line. As the Programmes Coordinator, you will serve as the crucial link between educational/community settings and our third-party practitioners. Your role is pivotal in ensuring that our programs are established, supported, and executed to the highest standards, equipping young people with the essential skills to navigate their mental health journey with confidence and strength. Together, let's build a brighter, stigma-free future for all.
Position: Programmes Coordinator
Responsible to:Chief Officer
Locations: Primarily home based with travel throughout London and the South-East.
Hours: 22.5hrs per week. (flexible working arrangements can be discussed)
Salary: £26,250 - 29,000 pro rata per annum (based on 37.5hrs per week)
Annual Leave: 28 days annual leave inc. BH
Benefits: Pension
Other: An enhanced DBS check is required for this role.
Closing Date: 9am Monday 15th April 2024
JOB PURPOSE:
- Working to assess, plan and implement our programmes with chosen education partners within the community.
- Develop excellent relationships with our third party practitioners, staff, volunteers and work closely with our trustees. You will also develop excellent relationships with relevant external agencies and partners and communicate with them when appropriate.
- To collaborate and administratively support the relationship between partner settings and Joe’s Buddy Line practitioners for smooth execution of service.
- To assess the success of support programmes through evaluation, monitoring and reporting and advise key changes to approaches to suit end user needs.
- To support the charity’s aims, vision and mission; contribute specialist mental health knowledge and have a working understanding and knowledge of safeguarding policies and procedures.
- In collaboration with the Leadership Team, the post holder will contribute to the development of policy and protocols in light of national / local guidance. This process will encompass audit and service evaluation.
DUTIES AND RESPONSIBILITIES:
- To contribute to establishing support programmes within education settings and the community; focussing on the prevention of the development of mental illness and promoting good emotional wellbeing across the population.
- To support the delivery of mental health and wellbeing related programmes.
- To develop and promote collaborative multi-agency working practices by providing information and expertise to partners in professional third-sector, social care and medical services.
- In collaboration with a member(s) of the leadership/trustee team, the post holder will contribute to the development, evaluation and monitoring of the mental health and well-being programme service.
- To maintain, deliver and audit all Joe’s Buddy Line programme products and equipment.
- To have responsibility for promoting and safeguarding the welfare of children and young people you come into contact with as laid out in the charity’s safeguarding policy.
- To ensure all tasks are carried out with due regard to Health and Safety, in particular to complete all relevant risk assessments and accident reports as laid out in the charity’s policy documents as necessary.
- To maintain accurate and up to date records and activities of partners, settings, suppliers and agencies.
- Attend and promote positive mental health and wellbeing displays or events with stakeholders.
- To contribute to the identification of training needs of staff / workers within the programmes team.
- To be available to guide the administration of mental health & suicide first aid in accordance with Charity Policy.
- To undertake appropriate professional development.
- To adhere to the vision and mission of the charity and to set an example of personal integrity and professionalism.
- To attend appropriate staff and multidisciplinary meetings.
- Any other duties as directed by the Chief Officer which are commensurate with the title of post.
Person Specification
ESSENTIAL
- Proven ability to understand the current, complex educational environment and the needs of staff and young people within these settings.
- Knowledge of mental health issues, whether through a track record of employment or lived experience.
- Proven ability to develop, implement and manage complex projects and programmes.
- A clear communicator with a track record of building partnerships and influencing partners / key stakeholders.
- Sound financial literacy to understand and implement programme budgets.
- Experience in impact measurement and reporting.
- Competent in using Microsoft 365 or similar to manage documents and shared resources.
- An undergraduate degree or qualification in a relevant field or equivalent work experience in a management capacity for a small charity or similar organisation (e.g. private or public sector).
- Ability to manage the health and safety and safeguarding aspects of programme delivery.
- Proven ability to present to and communicate with a wide and diverse range of people, including representatives from the educational sector, local authorities, voluntary sector and other professionals.
- Ability and willingness to travel throughout the UK as may be required.
- Commitment to increasing diversity and representation.
DESIRABLE
- Experience of working in the voluntary sector and an understanding of the issues and challenges it faces.
- Experience of working in partnership with statutory services, educational organisations and third-sector organisations.
- Understanding of marketing including use of social media platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.
Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?
Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.
As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.
You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.
Key Responsibilities:
- Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
- Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
- Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
- Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
- External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
- Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.
To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;
- Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
- Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
- Managing, monitoring, and reviewing external suppliers and agencies.
- Creative thinking and innovation in the development of processes, supporter communications and fundraising products.
This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Their vision is to achieve a society where all disabled people enjoy equality and fairness.
The charity provide practical information and emotional support when it's most needed, and campaign relentlessly to create a fairer society. Their range of services include support for individuals with disabilities, advice for families, and initiatives to promote equal opportunities.
As Senior Individual Giving Fundraiser (Retention), you will work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life time value of existing supporters. The Individual Giving team generates over £12m of unrestricted income from new and existing supporters.
As Senior Individual Giving Fundraiser (Retention), you will:
- Recruit and retain financial supporters for Scope across a range of Individual Giving Products (regular giving, lottery, payroll giving, cash and raffle) using a mix of channels
- Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter
- Support the Individual Giving Lead with the strategic development and delivery of the supporter retention and development programme
- Manage the relationship with external suppliers, managing the regular reports, conducting quarterly planning sessions, and being the lead contact for day-to-day activity
Ideal skills and experience:
- Direct experience of a range of direct marketing channels including direct mail, email and telefundraisng
- Strong knowledge of regular giving, lottery and cash supporter retention programme strategies
- Experience of success in delivering results as set out in a departmental budget
- Experience of managing external agencies and internal stakeholders to deliver successful campaigns
Employee benefits include:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.