Director of information and support services jobs

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

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Interested? Want to know more about the Charity? please visit our website

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Eager to know more the role? Have a look at the Job Description attached.

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What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Tuesday 12 August 2025 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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​Job Description - CST Client Advisor.pdf

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Benefits at FEC.pdf

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#LI-DNI

About us:

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation

The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently

Vision: Working together to reduce alcohol harm across the UK

Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

• Public-facing campaigns and digital services, information and guidance
• Evidence-led advice to governments and industry
• Independent research, consumer insight and evaluation

Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. 

Drinkaware’s benefits include:

• Hybrid working arrangements
• 30 days leave (plus Bank Holidays, and your birthday)
• Matched company pension scheme
• Life assurance cover
• BUPA Private Healthcare
• Training and development opportunities
• Employee assistance programme
• Annual learning and wellbeing grant
• Perks and discount platform. 

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About the role:

The Junior Content Producer is a new role that will play a pivotal role in supporting the Content Team to deliver Drinkaware’s multimedia content strategy by creating engaging multimedia content. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it.

Main duties and responsibilities:

Content

• Manage the Content Team’s production Monday boards, to ensure tasks are assigned, tracked and deadlines are met
• Manage content requests in line with the content development process
• Support the Creative Content Lead and Senior Digital Content Officer with digital and printed content production and delivery
• Support the Operations and Programmes, Partnerships and Research teams with content creation and delivery

Social media

• Support the Senior Digital Content Officer with the delivery of the social media plan by scheduling social content in line with our content panning cycles
• Build relationships with specific audiences through community management across social media channels, Facebook, Instagram and LinkedIn, which includes finding influencers/advocates/case studies for Drinkaware
• Monitor social channels for reactive engagement opportunities and flag any reputational risks emerging on socials
• Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained

Contribute

• Support the Creative Content Lead with the creation and delivery of website content and email marketing, ensuring this feeds directly into the overarching content strategy. 
• Ensure the website content is accurate and up to date
• Support the Digital Marketing Manager with SEO admin

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About you:

Essential Criteria / Key Skills

• Experience of content production and/or social media delivery
• High level of content creation skills using Adobe programmes and Canva
• Good understanding of brand and tone of voice and the opportunities and risks posed by them
• Experience of adapting content for different audiences and channels
• Experience of creating content for social media
• Video editing skills
• Excellent writing skills
• A keen eye for detail and strong proof-reading skills
• Experience using CMS platforms
• Highly organised, being able to keep track of several different pieces of work at one time.
• Confidence working individually and as part of a team

Desirable Criteria

• Experience of working within a complex sign off processes
• Experience of or interest in the charity sector
• Experience of developing animations, infographics and engaging visuals

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To apply

For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

Closing date: 9am, Monday 28 July 2025

Apply for this post by clicking on the 'Apply' link.  You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements for this role and what you would bring to Drinkaware – please include examples of your creative work (pictures/videos etc). 

Due to the fixed-term nature of this role, we are ideally looking for someone available to start within 1 month. Unfortunately, a longer notice period may make it difficult to progress your application, but we are happy to discuss individual circumstances.

Interviews may be carried out on Teams or in person at our Moorgate offices.

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

The Employment Advisor- Young People will provide progression mentoring and employability support to military family members and manage a diverse caseload of young people affected by military life, specifically civilian children aged 16-24 of a serving or veteran parent/guardian.

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• Assess the individual client’s needs

• Help and support Young People (YP) affected by military life

• Build relationships and partnerships with YP services

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The Employment Advisor- Yong People will do this by providing employment & job finding support, access to wider support agencies and, when required, individual needs assessments.

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Interested? Want to know more about the Charity? please visit our website

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Eager to know more the role? Have a look at the Job Description attached.

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What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday, 11 August 2025

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

About the Role

We are looking for a creative and values-driven Communications Officer to join our growing team.

Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach. 

You’ll play a central role in promoting our services and amplifying the voices of our members.

Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

Marketing & Communications Delivery

• Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.

• Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.

• Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.

Community & Co-Production

• Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
• Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
• Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.

 Campaigns, Partnerships & Income Generation

• Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.

• Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.

• Maintain and strengthen relationships with local and national media outlets and stakeholders

Internal Communications

• Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
• Help develop internal resources and templates that enable teams to produce consistent, values-led communications.

Key Relationships - Internal and External

 Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising

 External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Are you passionate about the future of healthcare technology and data? Do you want to help shape the conversation around AI in medicine and support projects that influence national policy and workforce planning? If so, we’d love to hear from you.

At the Royal College of Radiologists (RCR), we’re looking for an enthusiastic and organised AI and Data Coordinator to join our External Affairs team. This is a unique opportunity to work at the intersection of cutting-edge technology and healthcare, supporting our AI programme and delivering sector-leading workforce data projects.

What You’ll Do
Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Assist with data visualisation and reporting (training provided).
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence, reports, and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need
Essential

• Strong literacy and numeracy skills.
• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Commitment to equality, diversity, and professional development.

Desirable

• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.
• Ability to summarise complex information and take accurate meeting minutes.

This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Centre for Sustainable Energy (CSE) is a national charity on a mission to end the suffering caused by cold homes and tackle the climate emergency. We want everyone to live in a warm, healthy home powered by a sustainable energy system.

We work across the UK with people, communities, local authorities, and national partners to deliver practical support, advocate for change, and share our knowledge. Collaboration, curiosity and commitment sit at the heart of how we work.

The role

We’re looking for an experienced and values-driven Senior Fundraising Manager to help us grow and diversify our income in support of CSE’s mission.

This is a strategic and hands-on role that will see you lead charitable fundraising activity across trusts and foundations, individual giving and corporate partnerships. You will work closely with the Director of Development & External Affairs to set and deliver ambitious but realistic income targets and identify opportunities that align with our goals.

You will support the development of high-quality, compelling funding proposals in collaboration with our delivery teams. You will also contribute to organisational strategy, refine internal systems and processes, and provide leadership to other development team members.

Who you are

You are a creative and collaborative fundraiser with a strong track record of securing funding and developing projects with social impact. You are comfortable taking ownership, spotting opportunities, and communicating persuasively with funders, colleagues and partners.

You bring strategic thinking, strong organisational skills, and the ability to manage multiple priorities. You enjoy working across teams and disciplines and are committed to building relationships and growing impact.

You will bring:

• Demonstrable experience of securing significant funding from charitable trusts and foundations.
• A broad range of fundraising experience across corporate, statutory and individual giving.
• Experience of writing compelling proposals, tenders and expressions of interest.
• Knowledge of fundraising compliance and best practice, including data protection (GDPR).
• A collaborative mindset and confidence working with senior stakeholders and delivery teams.
• Experience of line management and supporting others to learn and grow.

What we offer

Working at CSE means joining a purpose-driven and supportive team, where your work helps tackle the climate crisis and support people in need. We offer:

• Salary: £43,349 – £51,924 (Salary Grades H/I)*
• Pension: 8% employer / 6% employee
• Holiday: 25 days plus bank holidays
• Flexibility: TOIL system and hybrid working
• Development: A commitment to your career progression, training and learning
• Wellbeing: Health Cash Plan, Life Assurance, Employee Assistance Programme
• Culture: Staff-led groups including Employee Voice and our EDI working group
• Lifestyle benefits: Tech Scheme, Cycle to Work Scheme, retail discounts and more

* Starting salary will typically be at the lower end of the scale and may increase over time, based on performance and experience. There is potential to progress to Salary Band I.

Our values

We want everyone who joins CSE to feel part of something meaningful and supported. Our work and culture are grounded in our core values:

• Commitment to CSE – working together to achieve our mission and making everyone feel they belong
• Collaboration – valuing others’ contributions, sharing ideas and communicating with openness and respect
• Conscientiousness – taking care with our work, using resources wisely and striving for improvement
• Initiative – looking for ways to solve problems and support others while responding flexibly to change

How to apply

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to us via the email. Please refer to the Information for Applicants. 

The closing date for applications is 09:00 Wednesday 6 August 2025.

Interviews are expected to take place on Tuesday 12 and Wednesday 13 August 2025, though this is subject to change.

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.

They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.

Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.

1. Job Purpose

The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.

The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.

The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.

2. Main Duties and Responsibilities

Client Assessment and Support Planning:

• Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
• Develop and implement personalised support plans, setting clear and achievable objectives.
• Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.

One-to-One Support (Including Complex Cases):

• Deliver time-limited one-to-one support (up to 12 weeks per service user).
• Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
• Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
• Provide crisis intervention and risk management where necessary.
• Support service users to access appropriate community-based interventions and ongoing mental health support.

Volunteer Supervision and Coordination:

• Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
• Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
• Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
• Ensure volunteers are appropriately matched to service users based on needs and skills.

Referral and Collaboration:

• Refer service users to specialist services, community resources, and crisis intervention where needed.
• Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
• Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs

Monitoring, Evaluation, and Administration:

• Maintain accurate and confidential records of service user interactions, support plans, and progress.
• Collect and report outcome data to measure service effectiveness, including impact on complex cases.
• Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
• Contribute to quarterly reports and service performance reviews.

3. Person Specification

Essential Experience & Knowledge

• Experience in related support role (e.g. mental health, social care, or related)
• Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
• Experience conducting needs and risk assessments and developing support plans.
• Ability to provide effective emotional support, using active listening and trauma-informed approaches.
• Experience providing supervision /support, ensuring high-quality service provision.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• Ability to work independently and collaboratively as part of a multi-disciplinary team.
• Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Experience in mental health or social care.
• Discretion.

Desirable Skills and Experience:

• Experience in volunteer management.
• Strong IT skills, including proficiency in Microsoft Office and Experience of
• Experience in crisis intervention and risk management, particularly in complex cases.
• Knowledge of local mental health services and support networks.
• Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
• Qualification in mental health or social work.

Qualifications:

• NVQ L3 qualification (or Equivalent) mental Health or relevant support related field

Specialist Skills/ Ability/ Knowledge

• Ability to solve problems and make sound decisions to support others in a fast-paced environment.
• A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
• IT is proficient particularly within Microsoft 365 environment

Communication

• Effective communication and interpersonal skills (written, oral, digital)
• Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.

Personal Qualities

• Able to build strong working relationships
• Passionate about mental health and committed to supporting individuals to achieve their goals.
• Empathetic and compassionate, with a non-judgmental approach.
• Resilient and adaptable, with the ability to manage challenges effectively.
• Proactive and solution-focused, with a strong sense of initiative.
• Committed to equality, diversity, and inclusion in all aspects of service delivery

4. Application Guidance for Candidates

Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:

• Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
• Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
• References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
• Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)

1. What specifically attracts you to this role with Mind in Kingston? (max 200 words)
2. This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
3. Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
4. Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)

As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.

Applications and interviews timeline:

Applications closing date Tuesday, 29th of July 11:59pm

Interviews will take place on Tuesday 5th of July & Thursday 7th of July

Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.

Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.

The Thalidomide Trust is a charity which was established in 1973 to provide assistance and support to people born in the UK with disabilities caused by their mother taking the drug Thalidomide. We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries.

We are looking for a Health & Wellbeing Coordinator (Independence & Care) to join our busy Health & Wellbeing Team to meet the increasingly complex needs of our 423 beneficiaries, now aged between 60 and 66 years, whose disabilities include: absence or shortening of limbs; damaged ears, hearing and eyesight; brain and sensory impairment and extensive damage to the internal organs and skeletal structure. 

As our beneficiaries age their health is deteriorating rapidly and they face particular challenges maintaining their quality of life and independence. This post provides an opportunity to work as part of a professional multi-disciplinary team, empowering them to manage their health and wellbeing and access the services and support that they are entitled to.

We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries

About the Role

We are looking for an experienced, Social Care professional to join our Health & Wellbeing team on a 12 month Fixed Term contract.

Your role will be to understand the unique and often complex growing needs of our beneficiaries and to provide advice, advocacy and support to empower them to access the health and social care services they need. You will lead on hospital discharge planning and rehabilitation and support to access social care, so must be proficient in these key areas with recent experience. You will also lead on supporting Personal Independence Payments (PIP) applications and while we welcome experience in this area, full training will be given. You will contribute to the development and delivery of the Trust’s health and wellbeing services, and you will be an important part of the successful delivery of the annual programme of Holistic Needs Assessments (HNAs), carried out in beneficiaries’ homes.

Skills & Abilities

To succeed in this busy but highly rewarding role, you will:

• Be a good listener with excellent interpersonal skills and a flexible approach 
• Possess excellent knowledge of current social care referral, assessment and funding processes and the interface between health and social care – particularly in respect of hospital discharge planning and support
• Already have a good practical knowledge of the UK benefits system, particularly PIP
• Have experience of undertaking needs assessments (including in people’s own homes)
• Have a track record of working effectively as part of a multi-disciplinary team
• Be comfortable working without clearly defined protocols and have creative problem-solving skills and a solutions-focussed approach
• Be sensitive, empathetic and non- judgemental and
• Have excellent organisational skills and an ability to work autonomously and prioritise a busy workload.

The role is full time (5 days a week – Monday to Friday).  However, 4 days a week will be considered (Friday must be a working day).   There is the opportunity to work either from the Trust’s office in St Neots, Cambridgeshire or home (within 45 miles/1 hour from St Neots) but there will be the requirement to attend regular team meetings in St Neots and regular travel to visit beneficiaries across the UK, with the possibility of overseas travel.

Permanent, Full Time

Circa £45,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to join the RAF Benevolent Fund’s Strategy & Impact team as a Research & Evaluation Manager. The role requires the individual to manage and implement research and evaluation projects, helping to ensure that the Fund’s activities are informed by evidence and research, and that the Fund is capturing and maximising its impact.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 1st August 2025, 5pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 28th July 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.