Director Of Operations Social Care Jobs in Birmingham, West Midlands
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Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This role works on issues across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens. Therefore, we’re looking for someone with their own lived experience of disability (which could include mental health issues or a long-term condition), a commitment to the social model of disability, and an ambition to contribute to a fairer society for all. We also particularly welcome applications from global majority candidates, who are currently underrepresented at leadership level in our organisation.
The successful candidate will be our strategic lead within our award-winning Barnet Together partnership, working as an equal partner with Young Barnet Foundation and Groundwork London. You’ll be overseeing our community organisation support, ensuring that the team meet their KPIs and that we also deliver on our work to challenge inequalities for marginalized groups. You’ll represent the voluntary sector at the most senior level in Borough meetings, and support the development of the VCSE Alliance for North Central London.
You’ll also oversee our libraries, strategizing and identifying opportunities to enhance the service, and act as contact point in our role as Locally Trusted Organisation for the Grange Big Local.
To succeed, you will need extensive experience of the voluntary sector, partnership management, and the gravitas to represent the sector to senior local leaders. You’ll be a natural problem solver and an advocate for equality, as well as a collaborative, coaching manager; a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector to the borough, and society more widely. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst most of it can be done from home, candidates need to have, or be willing to relocate to, a base within about two hours travel time from Barnet. We anticipate a need to be in Barnet on a weekly basis on average, for which travel will be paid. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter explaining why you want to work for Inclusion Barnet, and how you would use your lived and professional experience to deliver the role.
Please explain your suitability for the role, and how you would use your own personal lived experience of disability to deliver inclusive and accessible community services for the local voluntary sector and residents.
The client requests no contact from agencies or media sales.
An exciting opportunity for an Interim Director of People to join one of the UK's largest providers of housing and social care.
The interim Director of People will be responsible for overseeing and leading on the delivery of the People Teams business as usual activities and the delivery of the People Plan priorities in addition to line management of the direct reports.
- Own and oversee the core HR systems & technology and ensure data integrity across all employee platforms working towards a goal of improving the employee self-service experience and a manager’s self-service platform.
- Continually improve the end-to-end employee experience, making the organisation an attractive and leading place to work in the industry.
- Work with the wider business to join-up and continuously improve the end-to-end people experience for our people and our clients.
- Review, report on and produce an improvement plan to improve the core basic people processes within the function.
- Promptly manage any underperformance within the team through line management.
- Create a clear set of delivery objectives for all line reports (specifically focusing on the People Operations).
- Oversee the ongoing key projects within the People Delivery Plan.
- Take responsibility for leading on any high level/complex Employee Relations.
- Shape and develop people initiatives, policies and processes balancing the need to improve the employee experience with commercial reality. Streamline process to make them more effective for the end user and to reduce heavy admin burdens within the team.
- Prepare and present papers for relevant committees (People & Culture Committee, Health & Safety Committee, Delivery Committee and Executive Board) as and when required.
Closing Date: 1st April 2024
Stage 1 Online Interviews – 12th and 15th April 2024
Stage 2 Face to Face Interviews – 30th April 2024
Location: Erdington and Selly Park
Hours: Full-time
Duration: Permanent
Salary: Circa £80,000 per year, depending on experience
DBS: A Basic level DBS check, a Probate and a Companies House Check will be required.
"Happy to talk about flexible working."
This is an excellent opportunity for a senior, qualified finance professional with extensive demonstrable experience in charity accounting (or similar) to join a value driven organisation who wants to support more people who require specialist palliative and end of life care.
Reporting directly to the CEO, you will be a highly competent, diligent, and compassionate individual with prior expertise in a senior finance position in either the charity sector, the NHS or similar organisation. Having strong values, you will be comfortable living and demonstrating our values of Kindness, Respect, Positivity, Togetherness, Openness, and Innovation.
You will lead the Finance Team, managing all accounting and financial activities within the charity, and ensuring ongoing financial viability. You will be a confident people manager with a proven ability to provide inspirational leadership and to contribute to the daily running and future strategic direction of the charity as a member of the Executive Leadership Team.
The role will have a shared corporate responsibility for leadership, strategic planning and financial management and will be involved in liaising with and influencing external stakeholders as required.
The ideal candidate will be a qualified accountant with current membership of a recognised accountancy body, and will be educated to degree-level, or possess equivalent financial qualifications.
You will have extensive management experience, including substantial participation at Board level, and will be experienced in business planning and budget setting at a senior level. You will be competent in developing and implementing financial strategy and will possess a sound knowledge of understanding of accounting and taxation.
Please review the Further Particulars for the role, and the full job description.
If this sounds like the role for you, we’d love to receive your application.
The client requests no contact from agencies or media sales.
We are recruiting for a new Home Manager to lead the team in our CQC rated ‘Outstanding’ Solihull Home. This is an exciting opportunity that offers the chance to make a meaningful impact in the lives of residents and their families every day.
We are looking for a special person to join us and lead a fantastic and supportive team of dedicated staff. Our Home is one of only a select few in the country that has achieved CQC ‘Outstanding’ in all five areas and we are looking for someone who can uphold and develop the exceptional standard of care we provide going forward.
The Home is a place of love and laughter and this is obvious from the moment you step through the doors. Residents come to live life to the full, make friends, try new things and to relax in our spacious and well-designed environment.
The ideal candidate will be someone who is passionate about our values, someone with positive energy and dedication who wants to really make a difference.
The role offers opportunities for professional development and advancement, as well as a competitive salary and comprehensive benefits package. You will also be joining an innovative environment with opportunities to pilot technology to enhance residents lives and expand our services through a range of projects across the organisation.
The client requests no contact from agencies or media sales.
We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes.
Position: Programme Lead x2 roles (Workforce or Living Well Programme)
Location: Remote/Hybrid
Salary: £50,000-£60,000 per annum pro rata
Hours: Full time, 35 hours per week (negotiable)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Monday 22nd April 2024
Interview Date: 8th or 9th May
About the Role
As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.
You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact. Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.
As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.
Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services
About You
Whichever Programme you lead, you will have experience of:
· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector
· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting
· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change
· Building and delivering communication strategies, using learning and insight to drive transformation
· Leadership and people management
· Co-production, collaboration and partnership working
· Working in a team to support the delivery of team objectives
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.
The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.
Role responsibilities
· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.
· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.
· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.
· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.
· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.
· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
· Leading complex delivery programmes nationally and locally,
· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.
· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
Key Stakeholders
· Director of Operations
· Operations Leadership Team
· Head of Pathfinding
· Head of Financial Inclusion
· Head of Strategic Communications
· Head of Brand and Marketing,
· Head of Audience Insight and Engagement,
· Head of Supporter Retention and Development
· Head of Strategic Church Engagement
· Head of Strategic Development and Head of Evidence and Impact
· Head of Policy and Research
· Network Leads and Area Managers
· Head of Safeguarding and Quality
· Head of Volunteering
· Food Bank Network
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Job Title: Marketing and Communications Manager
Reports to: Director of Communications and Growth
Contract: Permanent, full or part time
Hours: 28 – 35 must be available to work Tuesdays and Thursdays, other days negotiable
Salary: Circa £40,000 per year
Location: Remote, with attendance at in-person meetings required, around once a month, normally in London
Job purpose
To conceive and execute a best-in-class marketing and communications strategy to position us as the go to organisation on dementia carer support. Your work will underpin our efforts to campaign for change, partner with organisations, and provide practical and emotional support so that no dementia carer feels isolated, invisible or alone.
Key responsibilities
·Lead on the development and delivery of the marketing and communications strategy and activity, working with colleagues in public fundraising, commercial income generation and campaigns, to achieve agreed annual targets in line with DCC’s plans.
·Using primarily digital platforms and working with colleagues in fundraising, campaigns and service delivery, co-produce a suite of activities and assets that deliver relevant prospect audiences into the wide end of the funnel.
·Lead on communications work, including journalist outreach and pitching news stories, content creation, discussion and engagement on current affairs from the perspective of our cause and issues.
·Work with colleagues to gather and curate compelling, emotional stories and to embed a story-led approach in our communications.
·Support the fundraising team to develop assets for DCC’s supporter journey, using data analysis and insights to ensure the effective stewardship of supporters.
·Set, monitor and report on campaign and project budgets, key performance indicators and annual work plans as well as longer term financial forecasts.
·Be responsible for adhering to all relevant legislative and regulatory obligations relating to marketing, digital and communications.
·Establish and document key processes in the marketing function, working closely with colleagues in fundraising and operations to do so.
Carry out other duties commensurate with this post as requested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Head of Children and Young People’s Counselling and Wellbeing Services
Do you want a rewarding and influential role where your success directly contributes to the protection and growth of support services for children and young people subjected to sexual violence and abuse?
This is an opportunity for a Head of Counselling and Wellbeing Services to join at an exciting time to ensure the charity maintain the recent period of growth and continue to support survivors through specialist, trauma-informed services.
Stand with survivors and challenge victim-blaming attitudes.
Position: Head of Children and Young People’s Counselling and Wellbeing Services
Location: Birmingham/hybrid
Hours: 38 hours a week (full time). Hours to be negotiated (flexible working available)
Salary: £37,261 per annum
Contract: Permanent
Closing Date: 15th April 2024. However, shortlisting will be taking place on a rolling basis so we advise applying as early as possible.
The Role
This is a rare and exciting opportunity to join the leadership team of a specialist charity for children and adults subjected to sexual violence and sexual abuse. You will be responsible for supporting the Chief Executive in meeting strategic objectives surrounding the provision of compassionate, timely and trauma-informed CYP counselling and wellbeing support; establishing and nurturing supportive relationships with partner CYP organisations; supporting the team in collective care to grow, flourish and develop in their roles and continue leading the charity as a reflective and responsive organisation. Your role will also involve impact and evaluation, communications and operations.
You will lead in the safe delivery, strategic direction and development of the trauma-informed CYP counselling and wellbeing services. You will support the Chief Executive and work closely with Heads of Services to implement the strategic direction of the organisation, manage operations, strengthen sustainability and to continuously improve the effectiveness and impact for the CYP we support.
This position offers an established role in a leading specialist rape and sexual abuse support charity and value-led, relational and strategic service provision to help the charity achieve the CYP service mission
About You
If you have experience in offering and shaping trauma-informed CYP services, therapeutically supporting CYP and leading individuals with a relational approach, this role could be for you. You will also need to show how you will live the charity’s big-hearted, bold, believing and trauma-informed values through this role.
About the Organisation
Join an award winning, long established and well-respected specialist charity supporting children and adults of all genders following rape, sexual abuse and sexual exploitation. A vibrant, growing organisation that believes survivors. If you are big hearted, can the empathy that survivors deserve and need… then we would love to hear from you!
Benefits include:
- Wellbeing support and resources
- Training opportunities and access to specialist resources
- Pension
- Mileage allowance
- Hybrid working
- Time off in lieu (TOIL)
- Awards and recognition
- 35 days annual leave, with it increasing with length of service: after 5 years’ service, it increases from 35 days to 36 days.
The charity is committed to equality and valuing diversity. This includes a commitment within the recruitment and selection processes, applications are welcome from across the community, especially applicants with a protected characteristic to join a bold, believing and big-hearted team.
We also welcome applications from individuals with lived experience of sexual trauma who also meet the person specification, so everyone can work together, engage and amplify survivors’ voices throughout all the work.
You may also have experience in areas such as Counselling, Counsellor, Lead Counsellor, Head Counsellor, Counselling Manager, Director of Counselling Services, Counselling Service Manager, Head of Service, Service Manager.
Should you hear nothing from by 30th April 2024, you may assume that you have been unsuccessful on this occasion.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of Fundraising and Development
Do you want a rewarding and influential role where your success directly contributes to the protection and growth of support services for sexually abused children and adults?
This is an amazing opportunity to join the organisation at an exciting time to ensure it can maintain a recent period of growth and continue to support survivors through specialist services.
Stand with survivors and challenge victim-blaming attitudes.
Position: Head of Fundraising and Development
Location: Birmingham/hybrid
Hours: Part-time, 30 hours a week. Flexible working available
Salary: £36,648 per annum pro rata
Contract: Permanent
Closing Date: 15th April 2024. However, shortlisting will be taking place on a rolling basis so we advise applying as early as possible.
Interview Date: Week commencing 22nd April 2024
The Role
This is a rare and exciting opportunity to join the senior leadership team, at a specialist charity for children and adults subjected to sexual violence and sexual abuse. You will be responsible for fundraising and lead on securing income (approx. £1.6million per year), through a range of sources. You will also lead on impact and evaluation and contribute to the strategic direction of the organisation, communications and operations and on service user involvement, working alongside people with lived experience of sexual violence and abuse to make key organisational decisions.
About You
You will put the ‘fun’ in fundraising and develop and lead on fundraising to secure restricted and unrestricted income to strengthen sustainability and to continuously improve effectiveness and impact.
If you are a successful, senior and experienced fundraiser who has demonstrated innovation, creativity and an excellent track record in fundraising, this role could be for you. You will also need to show how you will live the charity’s big-hearted, bold, believing and trauma-informed values through this role.
About the Organisation
Join an award winning, long established and well-respected specialist charity supporting children and adults of all genders following rape, sexual abuse and sexual exploitation. A vibrant, growing organisation that believes survivors. If you are big hearted, can the empathy that survivors deserve and need… then we would love to hear from you!
Benefits include:
- Wellbeing support and resources
- Training opportunities and access to specialist resources
- Pension
- Mileage allowance
- Hybrid working
- Time off in lieu (TOIL)
- Awards and recognition
- 35 days annual leave, with it increasing with length of service: after 5 years’ service, it increases from 35 days to 36 days.
The charity is committed to equality and valuing diversity. This includes a commitment within the recruitment and selection processes, applications are welcome from across the community, especially applicants with a protected characteristic to join a bold, believing and big-hearted team.
We also welcome applications from individuals with lived experience of sexual trauma who also meet the person specification, so everyone can work together, engage and amplify survivors’ voices throughout all the work.
You may also have experience in areas such as Head of Fundraising, Director of Fundraising, Fundraising Manager, Fundraising Lead, Fundraising, Fundraiser, Individual Giving, Major Donor, Community Fundraiser, Community Fundraising, Events Fundraiser.
Should you hear nothing from by 6th May 2024, you may assume that you have been unsuccessful on this occasion.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Housing Tenancy Officer
Location: Head Office, Oldbury B68
Hours: 35-hours per week
Salary: £27,657 per annum (pro rata for part-time)
As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Tenancy Officer to be part of the team.
The role
The successful Housing Tenancy Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.
We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.
About You
We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.
Please note, you will also need a full UK Driving License and use of a car for business purpose, and able to apply for enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.
What can we offer in return?
If you are looking for a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification.
In addition to ongoing training, we also offer a pension scheme and staff discounts.
The Company
New Outlook is a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.
Our core values summarise what we ASPIRE to achieve:
· Approachable – friendly and easy to talk to
· Supportive – understanding and encouraging
· Professional – capable and skilful
· Innovative – inventive and adaptable
· Reliable – consistent quality and performance
· Empowering – confident and strong
How to Apply:
Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, send this to us.
Closing Date: 12th April 2024
Interviews: Week commencing 15th April Face to Face, Head Office, Oldbury B68.
Please note, we are actively reviewing applications, and may close this advert early if a successful candidate is found.
New Outlook is a Disability Confident Committed employer.
Please provide a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, please click on Quick Apply.
The client requests no contact from agencies or media sales.
Walsall Council and Robertson Bell are yet again exclusively partnering, this time in the recruitment of three Strategic Finance Business Partners on a permanent basis. At Walsall Council, we believe that people are at the heart of everything we do. In our work, the way we listen and respond to our customers and colleagues will determine the way we grow and bring Council’s vision to life. To succeed, we must push the boundaries of customer service and added value – hence the addition of these brand-new roles to our structure as an added layer of strategic expertise to our finance team:
- Strategic Finance Business Partner - Adult Social Care Demand and Core & Public Health
- Strategic Finance Business Partner - Childrens Services Demand and Core & Education
- Strategic Finance Business Partner - Economy, Environment & Communities, Resources and Transformation, Capital
Finance Business Partnering is an enabling function, providing solutions, financial insight and intelligence to support and constructively challenge the organisation to help achieve its objectives, underpinned by strong financial management. Reporting into the Head of Finance and Deputy s151, these posts will provide strategic senior and operational capacity, and will have management responsibility for their respective finance business partnering teams for delivery of Service Excellence.
The organisation:
Walsall is situated within the West Midlands and is one of four Local Authorities comprising the Black Country. It contains six urban district centres: Walsall Town Centre lies at the heart of the Borough, surrounded by Aldridge, Bloxwich, Brownhills, Darlaston and Willenhall. The Borough covers 40sq miles and is bisected by the M6 motorway.
We provide an attractive employment package that includes a generous annual leave entitlement of up to 29 days (which rises to 34 days after 5 years continuous local government service), a flexible working scheme that allows up to a further 12 days leave per year, working from home opportunities, with emphasis on an optimum work life balance arrangement and a career average pension scheme. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.
The key duties of these roles are as follows:
- Ensure the Councils Finance Business Partnering service is fit for purpose in order to deliver on all aspects of operational financial management.
- Operate at a strategic level, building strong relationships with internal and external partners and being a key and active member of senior management forums.
- Financial oversight for all duties required under the CIPFA compliance framework including financial forecasting, business cases, modelling, budget setting and Final account preparation for the teams under the roles remit.
- Drive and support the delivery of productivity and efficiency improvement across the Council.
- Ensure the provision of high quality advice, information, interpretation and solutions to budget holders to underpin effective decision making and meaningful performance management.
- Maximise new and existing funding streams realise efficiency savings and to deliver the councils aims.
- Influence and drive cultural change towards improved financial management through managing resources, outputs, performance and risk in the achievement of outcomes.
The successful candidate will have:
- Full CCAB or equivalent qualification, with evidence of continued professional development.
- Post qualification experience in a large/complex organisation.
- Ideally, a background working in a local authority, although candidates without will still be considered.
- Extensive experience of strategic and operational planning.
- Substantial leadership and management experience including proven experience in leading and motivating a team to deliver accurate and timely information.
- Exceptional negotiation, communication and interpersonal skills, with an ability to communicate to people at all levels.
- Enthusiastic and proven ability to establish and continue good working relationships.
- Ability to understand new concepts and translate business objectives into strategic and operation activity.
- Substantial ability to design, understand and maintain complex financial information and models.
The closing date for applications is Sunday 7th April, with interviews taking place the week commencing Monday 15th April. Applications will be under continuous review before the closing date, so please submit your CV to our exclusive search agent Robertson Bell ASAP to avoid disappointment.
We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally.
As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.
You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy.
Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.
You will report to St Germain’s Wellbeing Board of Trustees.
Please submit a full CV with covering letter explaining the fit between your skills and experience and this post.
The client requests no contact from agencies or media sales.