Director Of Services And Influencing Jobs in Farringdon, Greater London
We are seeking a new Chief Executive to steer CDI through the next stage of our journey.
We are a team of creative, committed colleagues dedicated to improving emotional health and challenging social injustice wherever & whenever we can and with whatever resources we have to hand.
“CDI is an amazing organisation to work for. The workforce is as diverse as it is talented, bonded by a commitment to listen to the children, young people and families in Croydon and provide meaningful support to inspire self-empowerment, solution-finding and fulfilment.”
CDI Staff member
In this role, you will lead CDI across all its functions to ensure the successful deployment, development and long-term sustainability of our early intervention and prevention support services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director. This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts. The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.
The client requests no contact from agencies or media sales.
Do you want to make a lasting impact on the lives of young people in London? London Youth is seeking an experienced Head of Trusts and Foundations to play a vital role in their mission to support young people and youth organisations to become the best they can be.
For over 135 years, London Youth has played a unique role in igniting the potential in young Londoners. The charity’s vision is that all young Londoners grow up healthy, able to express themselves, navigate a fulfilling career and make a positive contribution in their communities. Because good youth work works. Last year alone, more than 600,000 young individuals were supported through their expansive network of members. They are dedicated to creating opportunities and fostering growth through their wide range of transformative programmes in sports development, employability, youth action and involvement, arts, and outdoor education.
It has been an exciting period of change for London Youth. Last year, the organisation made an internal appointment of a new CEO and they have recently appointed a new Director of Fundraising and Communications to lead the team to meet their ambitious growth plans.
As the Head of Trusts and Foundations, you will lead their impressive trusts, foundations, and statutory income streams which generates over £3 million annually. We’re seeking a driven, tenacious individual with a track record of securing 6- and 7-figure gifts to lead the growth-focused team.
You will work closely with the Delivery Directorate who lead on grant management and reporting. With a fundraising-positive approach from the department, you will work collaboratively with them to identify funding opportunities and to deliver excellent stewardship.
As Head of Trusts and Foundations, you will:
- Lead on the planning and delivery of the trusts, foundations and statutory strategy to grow both restricted and unrestricted income
- Develop and oversee a portfolio and pipeline of high value trusts, foundations and statutory funders
- Write compelling funding proposals to engage new donors to give at the 6- and 7-figure level to ensure long term growth and sustainability
- Work collaboratively with the delivery teams to ensure effective grant management, stewardship and reporting for funders
- Work closely with the delivery teams to develop new projects and cases for support, and refine existing projects to meet the emerging needs of beneficiaries
- Develop engagement opportunities for prospective and warm funders to bring them closer to London Youth’s mission
- Provide management and direction for the team – including two Trusts and Foundations Managers
Ideal skills and experience:
- Proven success of securing 6 and 7-figure gifts from a range of trusts, foundations and statutory funders
- Superb writing skills to convey need and impact across bids, applications, cases for support and pitches
- Demonstrable experience of growing income streams
- Exceptional interpersonal skills, and able to influence/persuade a wide range of stakeholders
- Proven ability to facilitate cross-team working and forge effective working relationships with services teams
- Ability to lead, motivate and develop a team
- Alignment with London Youth’s new organisational values: Ambition, Collaboration, Inclusivity, and Accountability
Benefits include:
- 28 days per year plus bank holidays and 3 closure days in December
- 4% employer pension contribution (where employees make an additional voluntary contribution, employer contribution increases to 5%)
- Cash Health Plan
- Enhanced maternity and paternity leave
- Employee Assistance Programme (for you and your family)
- Volunteering days
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Background
Since 1993 Women for Women International, a global NGO, has invested in the power of over 500,000 women who are forgotten – the women survivors of war and conflict. We support them in learning the social and economic skills they need to rebuild their lives, their families, and their communities.
Our core belief is that stronger women build stronger nations. Women who enrol in our programs in Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, break the isolation of war and conflict. They gain access to knowledge, resources and tools needed to earn and save money, improve health and well-being, influence decisions in their home and community and connect to networks for support.
Over the next ten years, our goal is to scale our impact to improve their lives of millions of the most marginalised women affected by war and conflict. Our vision is to create a world in which all women determine the course of their lives and reach their full potential.
The Role
This role presents a brilliant opportunity to further your career with a dynamic organisation that values its staff and provides a work environment that is built on flexibility, empowerment, and commitment to support you to be the best that you can be.
The successful applicant will support the day-to-day running of the finance function at an operational and transactional level for the UK and German. They will work closely with the Head of Finance and Managing Director Germany (DE) in ensuring that the finance team provide high-quality financial service to Women for Women International UK and Germany management, staff and key stakeholders.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties. Please let us know if you will need any reasonable adjustments.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organisational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website or follow @WomenforWomenUK on social media.
You will have an opportunity to attend a Q&A with our Managing Directors from the UK and Germany on Tuesday 9th April 2024, 11.00am – 12.00pm. If you are interested in attending, please go to our website for the Recruitment UK email address and contact HR who will happily send you a link.
To apply please complete an online application form.
Closing date for applications is Thursday 18th April 2024
First Interview will be online on Tuesday 30th April 2024
Second Interview will be online Monday 6th May 2024
The client requests no contact from agencies or media sales.
Dear Applicant,
Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to violent conflict. Crisis Action’s unique model and record of impact earned the organisation the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Foundation Award for Social Entrepreneurship.
We work through innovative campaigns that shift power towards populations at risk and spur collaborations to ensure the safety and rights of affected people in line with international human rights and humanitarian law. We strive to empower those we work with and provide platforms to those with direct experience of conflicts to tell their stories and speak truth to power. You can watch this video for an insight into our model and find out more about our work from our recent annual reports.
We are international, independent, and not-for-profit, with a diverse global team of about 50 people strategically located in Addis Ababa, Beirut, Johannesburg, London, Nairobi, New York, Paris, and Washington DC. Crisis Action’s Board is composed of respected leaders and sector experts from across the humanitarian, human rights, policy, and business spheres.
We are looking for an exceptional, strategic, and dynamic Communications Director to help drive forward and enhance the impact and effectiveness of our work.
If you’re hungry for a challenge, are creative and passionate about driving change, and experienced in influencing the world’s most powerful people to uphold rights and protect civilian lives, we look forward to receiving your application.
Nicola Reindorp
Chief Executive Officer
Overview of the Role
As Communications Director, you will play a pivotal role in advancing Crisis Action’s unique model of campaigning by driving maximum innovation and impact in our campaigns; communicating Crisis Action’s story in new and compelling ways to our diverse network of partners and donors; and by building allies and creative coalitions globally. We are looking for an exceptional changemaker who is an all-in-one storyteller, strategic communicator, newshound, and mentor, with the ability to ensure maximum innovation and impact in our campaigns and communications for the protection of civilians from conflict.
This is not a typical Communications Director role. We do not want our profile raised: in fact, while keeping us entirely behind the scenes, you will help our campaign teams and partners develop and deliver ever-more creative, strategic, and digitally aware campaigns that can achieve cut-through in a dramatically changing geopolitical landscape.
Our new Communications Director will be a seasoned communications professional with a strong understanding of the media landscape, but also an experienced changemaker with the soul and energy of an activist. You understand how change occurs and have a demonstrable passion and track record for making it happen. You seek and drive excellence but are also unafraid to embrace experimentation and failure. Your knowledge and experience of using a broad range of approaches for influencing decision makers, strong news sense, political instincts, and knowledge of different media markets, including – ideally – established relationships in key outlets and platforms - will be critical in shaping our work and fulfilling our mission to protect civilians affected by conflict.
Reporting to Crisis Action’s Director for Emergency Response, Learning and Innovation, you will lead and support our small but powerful Communications team. While this is a senior, strategic role, this position also requires hands-on implementation. You will have the ability to deliver work through your own team, as well as a complex ecosystem of colleagues, partners, and allies from all over the globe, including many of the world’s largest and most high-profile humanitarian and human rights groups. Therefore, the ability to work with and motivate others across teams, organisations, and time zones will be crucial.
We are looking for an outcome-focused individual who enjoys working in small, flexible teams, leading with rigour, initiative, and a high degree of professionalism. You will be comfortable in a fast-paced but fun and highly supportive environment that is laser-focused on impact. You will need to hit the ground running and be ready to engage with your new colleagues and partners to harness their resources and ambition to deliver effective campaigns.
PRINCIPAL RESPONSIBILITIES
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Develop and implement innovative and impactful campaigns to protect civilians and prevent conflict
A core part of your responsibilities will be working with the Communications team and colleagues from our other offices to lead, strategize, or contribute to the global campaigns that Crisis Action coordinates. Your success will depend on your ability to build and nurture trusted relationships with our partners and allies from across sectors; and the agility to catalyse and leverage the collective power of our coalitions to generate impact. This will require you to:
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Lead and support teams in devising smart and savvy media and communications strategies for campaigns
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Boost organizational creativity and impact by implementing bold and ambitious ideas, and actively scanning for new and creative campaign tactics, tools, and partnerships
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Ensure Crisis Action has strong relationships with key journalists across different markets and develop and nurture creative partnerships with organisations and individuals from across the world of media, advertising, tech, film, and more
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Working closely with our different offices, build and strengthen a diverse and innovative communications network by proactively engaging current and new partners and bringing on board creative allies
2. Crisis Action’s chief storyteller and a global communicator for change
You will be responsible for developing a wide array of internal and external communications products for our partners and network. As a creative engine for the organisation, you will drive innovation in how we work with traditional and new media, develop creative partnerships, and help tell the stories of our campaigns and the organisation in compelling and impactful ways. You will measure success, capture learnings, mentor colleagues through training, and communicate our behind-the-scenes work to various stakeholders in a way that enhances Crisis Action’s reputation with partners and donors. This will require you to:
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Ensure timely and impactful communications to key stakeholders such as partners, donors, and board members, including overseeing the coordination, drafting, and editing of the content
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Working in close collaboration with the fundraising team, coordinate and oversee the vision, design, production, and dissemination of Crisis Action’s annual report
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Enhance our ways of storytelling to diverse audiences by developing bespoke content on Crisis Action and its campaigns, and training our teams on it
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Maintain oversight of Crisis Action’s website to ensure it is fit for purpose and updated with the latest campaign and organisational information at all times
3. Contribute to the strategic growth, leadership, and impact of Crisis Action
You will be responsible for consolidating and expanding Crisis Action’s relationships and reputation with our communications and media partners, and civil society network, and for developing and implementing the Communications strategy that aligns with Crisis Action’s overall organisational strategy. As a member of Crisis Action’s Directors Group, you will also play a leadership role on organisational strategy and decision-making, oversight of team performance and well-being. This will require you to:
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Supervise and mentor the communications team, and any consultants or volunteers that may work with the team or on Crisis Action campaigns
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Develop and implement a Communications strategy for Crisis Action that enables our campaign teams to deliver real change for civilians in conflict, and helps Crisis Action communicate with diverse stakeholders more effectively
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Strengthen our systems and enhance learning across teams by aassessing campaign needs periodically, and developing and delivering appropriate trainings
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Work in close collaboration with Office Directors, and support the Senior Management Team on key aspects of organisational leadership including strategy, team management, recruitment, resource allocation, budgets, and fundraising
PERSON SPECIFICATION
Essential skills and experience:
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Commitment to Crisis Action’s mandate and values
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10+ years of professional experience in relevant fields and knowledge of the international NGO sector
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Expertise in media and communications; including knowing when and how to engage the media, a deep understanding of different targets and audiences, crafting communication strategies and media stories to effect change, producing high-quality communication materials, and working across platforms, including mainstream, social, and new age media
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Excellent political mind, with an understanding of the levers, tactics and processes that shift power and drive change
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Excellent instincts in leading and organizing for change, with a broad range of established relationships and industry networks in the media, communications, or private sector
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Impeccable interpersonal, writing, and editing skills, with fluency in written and spoken English
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Skilled at stakeholder management, with an entrepreneurial attitude and a talent for building trust and relationships quickly
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High levels of ambition, determination, and focus, with a hunger for collective outcomes rather than personal limelight
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Self-aware, emotionally intelligent, and a strong team player with demonstrated ability to work as a member of a small and diverse team, and empower them to deliver their best
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A multi-tasker, with excellent administrative, project management and information technology skill
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Awareness and commitment to preserve your own well-being and resilience to manage the pressures of working in a fast-paced environment
The following would be desirable:
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Fluency in languages other than English – written and spoken
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Social media/digital campaigning experience including content commissioning and dissemination strategies
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Experience of coalition campaigning, working with the corporate sector, social movements, or faith-based organisations to drive social change
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Knowledge of and familiarity with conflict issues or conflict resolution, international human rights and humanitarian laws, understanding of foreign policy, and the workings of key international and regional institutions (e.g. United Nations, African Union, ASEAN, European Union etc.)
Terms and conditions
Starting date: June 2024
Contract: Permanent, full time
Reports to: Director of Emergency Response, Learning and Innovation
Location: Nairobi, London, or Johannesburg
Salary: Nairobi and Johannesburg: US$90,000 per annum , London: UK£80,000 per annum
Travel: As required (up to 20%)
Benefits: Excellent benefits package including health cover and pension; 25 days annual leave increasing to 30 days after 3 years; 3 months paid sabbatical after 5 years of service; and a family friendly work environment.
Well-being considerations: Flexible work arrangements with a policy of a minimum of 2 days in the office and 3 days work from home, plus an additional day off every month for your mental health and well-being.
Right to work: You must have the right to work in any of our preferred locations.
DEI (Diversity, Equity, and Inclusion) Commitment
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.
MLC are proud to be partnered with Oak Housing in their search for a Finance Director.
Oak Housing is a For-Profit Registered Provider offering a range of affordable housing solutions to Local Authorities and NHS Trusts in London and the South East. Since being acquired in 2019 by a consortium of real estate professionals and the current management team and organisation has grown from 200 to almost 1000 units and have ambitious plans to triple in size over the next 3 years. Working closely with strategic partners and funds, one of their biggest growth areas recently has been in providing key-worker accommodation, specifically with the NHS.
The Finance Director will sit alongside the Operations Director and report into the CEO. The role is responsible for overseeing all financial activities for the organisation, whilst offering critical strategic direction. The internal finance function is growing, and the organisation needs more strategic involvement at the director level. As the organisation and the role develop, there is scope for this role to grow and develop further and the team reporting into this role will expand in the short to medium term.
Main responsibilities of the role:
- To support the CEO in managing the rigors from day-to-day budget setting / monitoring and cashflows to fund reporting and Board briefings.
- Carry out a review of the present situation, incorporating systems, processes, deficiencies and risk areas.
- Manage, nurture and develop a finance team, implementing sound financial controls and a can-do culture to empower decision making.
- Work with the operations director to prepare the organisation for the regulatory scrutiny that will come as the organisation passes the 1000-unit mark.
- Deliver board-level strategic insight, shaping the future of the organisation and driving growth.
- Flex up and down between a ‘doing’ role and a board-level role involved in decision making about the strategic direction of the organisation.
This role will suit someone who thrives on responsibility and wants to influence a whole organisation without being constrained by pre-existing structures. If you are someone who loves a challenge, is entrepreneurial, wants to think outside the box and be a disruptor, this could be the role for you! Oak is also open to someone stepping up from a Head Of role in a larger organisation into this as a first director position.
To be considered for this role, the successful candidate will:
- Be a fully qualified accountant, ideally with experience in housing or working within a regulated sector.
- Show the flexibility to move from high-level strategic decision making to rolling their sleeves up and getting stuck in to solve problems.
- Have managed teams previously and be able to demonstrate a track record of success.
The closing date for applications is Sunday 31st March and first interviews will be held w/c 8th April Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
We are looking for an exceptional person to lead and manage YMCA East Surrey’s Emotional Wellbeing and Mental Health services for children and young people. If you are committed to make a positive difference in the lives of children and young people - and the staff that support them, we would love to hear from you.
Job Purpose:
To be responsible for the strategic and operational management and effective delivery of multi-disciplinary Emotional Wellbeing and Mental Health (EWMH) services for children and young people. The aim of the services managed by this post is to provide EWMH support to children and families to help to belong, contribute and thrive within East Surrey.
Background to role:
This post sits within YMCAES’s Children and Young People Emotional Wellbeing and Mental Health team. YMCAES is contracted by Surrey Wellbeing Partnership via a joint commission from Surrey County Council and Surrey and Borders Partnership NHS Trust. YMCAES is one of the largest providers with a contract value over £1.2m
Job Description
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist EWMH services for children and young people ensuring an effective co-ordinated offer for these families is in place.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of EWMH services.
– To provide line management to the Service Managers and named roles above and work with them to ensure they provide an effective service to children, young people and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes.
– To have lead responsibility for ensuring EWMH services operates in a way which safeguards children and adults and is fully compliant with safeguarding policy and procedure
– Understand and manage risk and safeguarding issues across the team, being the named lead and providing advice on guidance on all risk and safeguarding issues and escalating cases to DSLs as appropriate.
– To ensure that the health and safety of all families, children, young people, staff and volunteers is properly addressed and enforced through appropriate policies and procedures including risk assessments for all areas and activities
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory and professional requirements
– To ensure that key relationships and business processes are in place to improve outcomes for children, young people and families.
– Work with the Development Manager to support the Managers and Coordinators to write funding bids and reports for new and existing work.
– To ensure EWMH services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies for EWMH team and processes are up to date and fit for purpose
– To work with CEO (Director of SWP) Head of CYP and Head of Finance to agree an annual budget for EWMH services and to play a role in negotiating annual funding settlement through the SWP contract.
– Work collaboratively with colleagues to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
– Maintain up-to-date and detailed knowledge about and relationships with commissioners of services including but not limited to Surrey CC, Surrey Heartlands ICB and various Borough Councils
– Ensure accurate monitoring and reporting of EWMH service delivery output, outcomes and targets.
– Represent YMCAES EWMH services on a variety of external forums including Surrey Wellbeing Partnership and Surrey and Borders Partnership NHS Foundation Trust.
Training and Development
– Ensure the effective Safer Recruitment and retention of EWMH working with HR colleagues and Head of CYP as appropriate.
– Contribute to an in-house training programme for EWMH staff, CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners.
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities in EWMH services. –
Attend CYP Advisory Group and Team Meetings and give presentations and input as required.
Buildings and Infrastructure
– Ensure buildings and facilities for the delivery of EWMH services are fit for purpose including the Phoenix Youth Centre reporting to SCC and effective working with statutory and voluntary sector partners with the support of the YMCAES Central Services Facilities team. Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
Salary:
£46,000 to £50,000 per annum deplending on qualifications and experience
Hours of Work:
35 hours per week, Monday to Friday with an hours unpaid break
Location:
YMCA Phoenix Yourth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB with flexible working
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years’ service to a maximum of six weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Sports and Community Centre. YMCA East Surrey also operates a Cycle to Work Scheme.
Pension - There is a YMCA East Surrey pension scheme - details available on request.
Closing date and interviews
The closing date is Monday 8th April 2024 at 5pm with interviews to be held on Monday 15th April 2024.
The client requests no contact from agencies or media sales.
We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes.
Position: Programme Lead x2 roles (Workforce or Living Well Programme)
Location: Remote/Hybrid
Salary: £50,000-£60,000 per annum pro rata
Hours: Full time, 35 hours per week (negotiable)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Monday 22nd April 2024
Interview Date: 8th or 9th May
About the Role
As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.
You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact. Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.
As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.
Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services
About You
Whichever Programme you lead, you will have experience of:
· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector
· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting
· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change
· Building and delivering communication strategies, using learning and insight to drive transformation
· Leadership and people management
· Co-production, collaboration and partnership working
· Working in a team to support the delivery of team objectives
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
An exciting opportunity has arisen for a Risk & Assurance Manager to join our Audit, Risk & Governance Team. This role will require the successful candidate to support to the Head of Audit, Risk & Governance in the implementation and oversight of effective risk management and assurance policies and procedures for the whole organisation.
Role Requirements
You will attend the Audit & Risk Committee and other board committees from time to time to present on risk and assurance. With experience of delivering 2nd line risk and assurance activities within large, complex or heavily regulated organisation, you will be effective in building professional relationships and influencing and collaborating with colleagues from all disciplines and at all levels.
You will need to engage effectively with frontline and support colleagues to really understand the needs of our beneficiaries and the risks to the charity more broadly. The ultimate objective of risk management at The Children’s Trust is to ensure the charity continues to deliver high-quality, safe and effective and financially sustainable services for vulnerable children now and in the longer-term.
Although the role does not have any formal direct reports, the Risk & Assurance Analyst will have a dotted line into the Risk & Assurance Manager, providing support particularly on business continuity but also on risk management as and when necessary.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £60,014 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
Reports to: Director of Research, Impact and Influence
Start date: ASAP
Location: London or Flexible Working (remote with weekly travel to London)
Contract: FT or 0.8FTE, Permanent
Salary: £50-57k per annum, skills and experience dependent (+6% employer pension contribution and sector-leading parental leave policy shared with all applicants)
Closing Date for Applications: Sunday 21st April 23:59
Person Specification
The Difference is looking for someone who can lead the team’s impact function as the charity goes through a really exciting period of growth and development. You will refine our monitoring and evaluation work in order to drive continuous improvement across the charity, and to shape future programme design. You’ll feed into the development of new tools for use by schools to better understand and respond to their own inclusion data. You’ll also play a key role in helping The Difference and its partner schools to understand the mechanisms for change in our programmes, and identify what supports and hinders change. Our programmes work with schools as they become more inclusive, support all of their students to succeed, and reduce the amount of learning lost to exclusions and absence.
You will have real ownership over your area of work, be happiest in a flexible and ambitious environment, and enjoy testing out new ideas. You will have experience in working on programme evaluation, impact measurement or applied research, and will combine strong data and project-management skills.
Essential knowledge, experience and skills
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Experience of designing and carrying out both formative and summative evaluation understanding how to appropriately design, collect and analyse quantitative and qualitative data.
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Organisation & project management skills, demonstrable through past work whether this was delivering a project independently or coordinating a team. You feel confident planning multiple workstreams, working to timelines and juggling deadlines.
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Strategic communication – Confident in organising ideas and information to highlight the more salient and strategically significant elements, with internal and external audiences. Experienced in communicating with stakeholders from different backgrounds, from CEOs to service-users or young people.
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Experience in contributing to organisational change processes - working with senior leadership to utilise insights from programme evaluation to support the evolution of programme design and using evaluation to identify areas for continuous improvement.
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Values – A career (or voluntary experiences) which evidence shared values with The Difference - see these values below - plus a personal commitment to our mission to improve life outcomes for vulnerable young people.
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Self-directed – Evidenced capacity to take high levels of ownership in your work and over your own development, proactively diagnosing skills and information gaps, and making use of others’ expertise.
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Agile & solutions-focused – Ability to thrive in a fast-paced start-up environment, comfortable with making decisions in ambiguous contexts and casting a critical eye on systems, processes and practice.
Desired knowledge, experience and skills
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Knowledge of the education sector and school data systems.
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Experience in the start-up or small charity sector. An ability to thrive in the flexible, fast-paced and sometimes ambiguous context of start-up.
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Quantitative data analysis skills. Experience using software to analyse large datasets (e.g. R, SPSS, Stata), and ability to interpret results, plus confidence in using Excel and other programmes to present this.
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Insight through work or life into school experiences of over-excluded young people, including young people with experience of the care system, of mental ill health, of special educational needs, or racism.
Why Work for The Difference?
Schooling isn’t working for the children who need it most. Every week in England 109 children – equivalent to three full classrooms – are permanently excluded. This is just the tip of the iceberg. Since the pandemic, school suspensions have risen significantly, as has persistent absenteeism. 1 in 5 children are missing more than 10% of their time in school. Children who are excluded or persistently absent are much more likely to already be experiencing vulnerability or disadvantage. They are more likely to live in poverty, have additional learning needs, suffer mental health challenges, or experience a lack of safety outside school. Certain ethnicities are also disproportionately affected, notably Gypsy Roma Traveller and black Caribbean children.
Exclusion and high rates of absence can have a dramatic effect on life chances. These young people are more likely to drop out of education or employment, become vulnerable to long-term mental ill health, or be at risk of criminal exploitation. The Difference believes that children and young people deserve better and that the education system has to change.
Our Organisation
The Difference is a young education charity, founded to change the story on lost learning. By 2030, we want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable.
The Difference was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.
The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.
The Task Ahead: Head of Impact
In 2022, The Difference established a Research, Impact and Influencing Directorate, indicating the growing importance of this work to our mission. We’re doing more to understand (and evidence) how school leaders who take part in our programmes are driving impactful inclusion in their schools. And we intend to use this to have a national impact on how schools are measured and driven to put pupil wellbeing, safety and belonging at the heart of their work. Improving our understanding of the impact of inclusion is key to successfully changing the story for students currently struggling in schools.
Key Tasks for this role include:
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Strengthen our monitoring, evaluation and impact systems: using methods that are both qualitative (interviews, case-studies, roundtables) and quantitative (staff and student surveys, school data tracking), and collating and analysing the data collected to diagnose successes, challenges and opportunities within our work streams.
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Act as an internal consultant with the team: bringing stakeholder feedback together in clear presentations for other staff members and acting as a “critical friend” during delivery and strategy planning. Identify insights that point to continuous improvement of our programmes and work with Programme Team to utilise insights.
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Develop our qualitative framework to better track and measure whole-school inclusion. This framework will aim not just to support improved work for children in our schools, but to define what good looks like in the sector.
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Progress our ambition to make inclusion more tangibly measurable: plan user-research with school partners to identify inclusion data needs and use these findings to develop impact tools that collate exclusion, attendance and demographic data. Work with others in the sector using innovative methods to measure inclusion through national datasets.
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Expand our work on measuring school inclusion through student experience of safety, wellbeing and belonging. Grow the reach of our current survey tools and collaborating with others in the sector doing innovative work on student voice and inclusion.
Our Values
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High Expectations - We are ambitious for excellence from young people, colleagues and ourselves. We don’t believe in writing off someone’s potential because of their identity or experience of crisis.
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Strong Relationships - We prioritise genuine relationships over transactional interactions, and know that this requires deliberate relational practice. We see colleagues and partners as people first and their roles second; and know this greater trust allows us to take more risks, gain more feedback and have greater impact.
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Internalised Locus of Control - We work hard to reframe difficult situations to discover what we have within our power in terms of solutions. We take it upon ourselves to walk towards challenges and can take a high level of ownership and agency in our work.
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Pragmatism - We believe leadership means recognising current limitations and striving for improvements within and beyond them. We develop consensus and chart new ways forward, challenging false and extreme positions like “zero exclusions” or “no excuses”.
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Scientific approach - We take a diagnostic approach to unpicking causes of problems. We are loud and proud of our failures, recognising failing fast and often is key to finding the best solutions. We test solutions and are willing to use data and feedback to make adjustments and choose new directions.
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Not Squeamish about Structural Inequality - We believe patterns of inequality can and should be disrupted. We strive to be clear-eyed about these inequalities, and both the individual practice and system-changes required to address them. We push ourselves to overcome awkwardness in talking about this; and begin by acknowledging our own biases and blind spots.
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Asset-based - We work hard to avoid deficit thinking and aim to start with what’s strong, not what’s wrong. We are careful not to frame our colleagues and stakeholders - particularly young people and families – as victims but instead to recognise their agency.
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Wise selves - To both enjoy work and do their best, we want to make decisions and work with others in our “wise” - or regulated - selves. We also want to bring our compassionate self to those we work with, externally and internally, to support one another through challenging times.
How To Apply
To apply, please complete all sections of the application form by midnight on Sunday 21st April.
First round interviews will be held during the week beginning 13th May, over video call.
Please indicate if you would not be available to attend an interview during this week.
If successful in this stage, second round interviews (including a task to be completed the same day) will take place on the week beginning 20th May, at our office in Bethnal Green.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector such as people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the care system, non-graduates and first-in-family graduates.
As part of our commitment to fairer recruitment, all applications will be assessed with names and any protected characteristics redacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Location: The City, London
Salary: £57,257 - £67,725
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Role Purpose:
The General Optical Council (GOC) are on a journey to be a world class regulator, with a world-class team. To get us to our destination and be ‘fit for the future,’ we are part way into a significant investment in developing our people and culture. In the short-term we need a dynamic, effective, experienced and qualified human resource professional to help us lead the delivery of our people plan and to develop a new 2025-30 five year people strategy.
This will be high-profile and satisfying role, providing leadership of a small team, combining leading and managing the GOC’s human resource functions with the development, co-production and delivery of our new people strategy, revised people plan and developing action plans to respond to and manage recommendations from recent reviews of some of our people policies, their interpretation by managers and staff, management styles and organisational culture.
You’ll be responsible for driving collaboration and relationship management with relevant internal and external stakeholders in accordance with our statutory responsibilities.
The post-holder will be a member of the GOC Leadership Team and will need significant drive, energy and resourcefulness combined with comprehensive experience of leading:
• Culture change & employee engagement
• Equality and diversity initiatives and policy implementation
• Leadership development
• Reward & remuneration
• Succession planning
• HR operational efficiency
An important dimension of the role is the support and advice provided by the post holder to the Director of Corporate Services, the Senior Management Team, Chief Executive, and Chair, Council, Committees, Panels, members and staff on all matters relating to people and culture and the development and co-production of relevant policies and guidance.
Key Accountabilities:
- Finalise the design and implementation of a clear and compelling People management strategy (people plan) linked to the existing GOC strategic plan “Fit for the Future” and the developing new five-year strategy to ensure the organisation is equipped to meet current and future strategic objectives.
- Lead on delivery of all current HR Projects (new Knowledge Skills and Behaviour framework, Performance Management, Embedding Values and Behaviours and Organisational/ Workforce development) which support the objectives as set out in the Fit for the Future strategy document and any future HR Projects as they arise.
- Work as part of the Leadership Team and closely with the Senior Management Team to drive a high-performance culture with highly engaged staff.
- Review and improve the full employee life cycle from talent acquisition, recruitment strategy, onboarding to overseeing health and wellbeing initiatives and managing exit processes.
- Work closely with management to identify and deliver resource requirements, ensuring adherence to the recruitment process and good practice and promoting diversity and inclusion.
- Regularly review of staff salary scales and compensation and benefits package to ensure services remain competitive and make recommendations as appropriate.
- Work with Senior Management Team to agree the annual pay reviews and manager the annual performance appraisal outcome process.
- Work with and support the EDI manager to proactively develop and drive our commitment to delivering EDI improvements across the organisation including promoting positive relations and practices towards our diverse staff and members, helping to identify the barriers and solutions to overcome challenges to our progress in this area.
- Work closely with management to deliver training requirements, undertake succession planning and review organisational design to ensure best fit
- Ensure all HR operations are organised, effective and efficient and aligned to service level agreements.
- Ensure accurate and timely payroll information is provided to Finance on a monthly basis for payroll processing and payments.
- Improve HR systems and processes, where possible utilising technology.
- Ensure all HR policies are compliant in law and legal requirements are met in all HR activities.
- Ensure awareness of the organisations approach to learning and development (L&D) and support the implementation of training on a range of important topics including diversity and inclusion (EDI), Cyber Security, GDPR.
- Develop and produce standard and ad hoc reports on HR data to the Director of Corporate Services, Senior Management Team, GOC Committees, GOC Council and external stakeholders as and when required.
- Measure employee satisfaction through the staff survey working closely with management to identify areas that require improvement.
- Manage financial aspects of the department, setting the budget in agreement with the Director and manage overall performance within the agreed budget limits.
Essential skills/Experience/Qualifications
- Proven success within a Senior HR role, coupled with experience of influencing at CEO and Director level. Working closely with the Director of Corporate Services on the strategic growth of the organisation and associated projects
- Experience of managing a HR team in an HR service centre setting
- Strong relationship builder and communicator at all levels
- CIPD qualified or equivalent – essential
- Excellent understanding of current employment law
- Good knowledge of HR principles, practices, and procedures
- Experienced at managing budgets
- Project management experience is desirable
Closing date for this role is 16 April 10am, please note we reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter, exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
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