Donations Administrator Jobs in Charing Cross, Greater London
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Philanthropy Executive to join our Fundraising Partnerships team.
Please see below for more information on what just might be your future role.
About You
Are you a passionate Philanthropy Relationship Executive who is motivated to make a real difference for the Armed Forces Community? Help for Heroes is seeking someone to be an integral part of the small, dynamic and supportive Philanthropy team at Help for Heroes.
You will have: A flexible working approach. A skilled communicator with excellent written and verbal skills. Experience of relationship-led fundraising with an understanding of donors’ motivation to give.
About the Role
The ideal candidate will provide excellent administrative and operational support to the Philanthropy team, including specific well-written copy for fundraising collateral, engaging thank you letters, impactful cases for support.
Identify, generate, develop and grow a portfolio of major donors, contributing to an agreed income target.
Your role will be varied, responsible for supporting the Philanthropy team to generate, develop and grow income from a portfolio of major donors through positive and impactful relationships and excellent stewardship. You will be a team player, able to efficiently manage and prioritise your time.
About the Team
A key member of the Philanthropy/High Value Partnerships team actively securing donations and building long term partnerships from high-net-worth individuals.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Our Team as a Corporate Partnerships Manager at White Lodge
As Corporate Partnerships Manager for White Lodge, you will play a crucial role in nurturing and expanding our connections with corporate partners and donors. Our funding comes from various sources including donations, employee fundraising, volunteer efforts, in-kind contributions, and professional support. This is an exciting opportunity to join an enthusiastic team, shaping our future in a collaborative and inclusive environment.
Supporting over 1,200 individuals, based in Chertsey, we provide diverse services for all ages and abilities. From physiotherapy to holiday clubs, we ensure a safe and accessible environment. Operating costs of nearly £3 million annually are sustained by multiple income streams and voluntary donations. Join us during this exciting phase whilst we are developing a new strategy to enrich more lives.
Essential qualities:
- Proven success in a similar role, with a track record of securing income through multi-year partnerships.
- Strong relationship management skills, particularly within the corporate sector.
- Strategic thinking ability to identify and capitalize on new opportunities.
- Excellent communication, presentation, and organizational skills.
- Proficiency in IT, including Microsoft Office Suite, CRM software, and reporting.
- Possession of a driver’s license and access to a personal vehicle.
Key Expectations:
- Develop and execute a comprehensive corporate fundraising strategy to nurture existing partnerships and expand our network.
- Independently cultivate and prospect new corporate partnerships through various channels, including networking and research.
- Craft compelling proposals aligning with donor interests and operational needs.
- Lead the process of tendering bids with corporate foundations and oversee corporate volunteering days.
- Generate donor-friendly reports to demonstrate the impact of our partners' contributions.
If you're passionate about building partnerships and making a difference, we want to hear from you! Submit your application today by sending your CV and application detailing your relevant experience and why you're the perfect fit for the role. At White Lodge, we're committed to inclusion and are a disability confident employer. If you have any questions or require any support during the application process, please get in touch.
- Hours: Full time (36 hours per week)
- Pay: £30,000-£35,000
- Benefits: 38 days holiday per year (pro rata for part time)
- Full Time (36 hours per week) - Job share applicants considered.
We provide services and support that enable those with a range of abilities, their families, and carers to lead fulfilling lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email. We are looking for a warm, friendly person who loves people and is also highly organised.
Key Responsibilities (full responsibilities listed in the application pack):
- Act as the first port of call for all enquiries.
- Oversee the smooth running of reception, including receiving visitors and processing deliveries.
- Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
- Take and process donations over the phone.
- Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.
Essential Criteria (full criteria listed in the application pack):
- A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
- GCSE grade C or above in English and Maths, or equivalent.
- Experience of providing administrative support within an office environment.
- Experience of using a CRM or database to capture individuals’ details and contact.
- Experience of working cross-departmentally and with people across all levels of an organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Wednesday 24 April 2024 at the latest.
First-round interviews will be held in the London office (56 Buckingham Gate).
Second-round interviews will be held over Zoom. Date tbc.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Early application is encouraged as we will review applications throughout the advertising period and
reserve the right to close the advert ahead of the deadline should we receive a sufficient number of
applications.
Applications should be received by 23:59 on Wednesday 24 April at the latest.
First-round interviews will be held in the London office. Second-round
interviews will be held over Zoom. Date tbc.
The client requests no contact from agencies or media sales.
Harris Hill has an excellent opportunity for a Fundraising and Events Administrator to join a conservation charity for 3 months on a full time, hybrid basis.
The main purpose of the role is to provide broad administrative support within the Fundraising Department, assist with the planning and execution of the annual events programme and provide supporter care for donors. You will also provide effective processing of donations, Fellows renewals and memberships, appeal administration, donor thanking and the updating of records
Whilst the role is predominantly remote, you will need to attend a handful of events and possibly travel to a few locations, however travel and accommodation can be made for you.
If you would like to hear more about this exciting opportunity, please apply for further details.
Location: Southwark, Haig House, Hybrid, 2 Days
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £41,172 to £43,212 (Inclusive of London Supplement)
Are you passionate about making a difference? The Royal British Legion is seeking an enthusiastic fundraising Income Processing & Administration Manager to join our dedicated team. Reporting to the Head of Supporter Service, you will lead a team of Income Processing Administrators, driving efficiency in coding, allocation, and acknowledgment of fundraising income.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this fundamental role, you'll collaborate with colleagues organisation-wide to shape strategic planning and foster a culture of continuous improvement in fundraising income processes. You'll manage relationships with third-party suppliers, plan and promote our Income Processing & Administration Offer, and oversee the development opportunities for centralising income processing.
As a leader, you'll provide guidance to ensure activity is delivered within agreed plans, budgets, and deadlines, while also developing and inspiring your team to excel. Your expertise in income processing objectives, compliance, and database management will be essential in maximising the effectiveness of our fundraising efforts.
If you have a proven track record of delivering on challenging goals, excellent communication skills, and a commitment to continuous improvement, we want to hear from you. Join us in supporting the mission, objectives, and values of The Royal British Legion while making a real difference in the lives of those we serve. Apply now to be part of our inspiring team.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 8th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Provide reception and general office support for our busy team
- Be the first point of contact for members of the public contacting Glass Door, answering the phones and logging all calls; dealing with incoming enquiries by telephone, email, website feedback or voicemail; passing on queries to colleagues as appropriate.
- Manage enquiries from guests and either responding to these or referring them to caseworkers as appropriate.
- Be responsible for day-to-day management of the office by dealing with incoming and outgoing mail (including franking and delivery to the post office).
- Manage the meeting rooms and meeting room calendars.
- Monitor office equipment to ensure functionality and report any breakages or repairs needed (including IT) and re-ordering office supplies, etc.
- Be responsible for monitoring parking in front of the office and ensuring management and safe storage of keys for the charity’s motor vehicles.
- Assist the Office Manager with organising volunteer help for appropriate office tasks.
- Keep our offices organised and tidy (including storage of office materials, tea and coffee etc.).
- Carry out ad hoc tasks as requested by the Office Manager.
- Provide ad hoc support to the casework team e.g. keep in touch.
Support our Fundraising, Communications and Volunteering functions
- Help to process deliveries of physical donations; scan cheques and ensure cash donations are recorded, secured in the safe and the Fundraising and Communications (FRC) team are notified.
- Provide ad hoc support to the FRC team such as ordering stationery / supplies, sorting equipment / doing stock checks and assisting with mass mail outs.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting for a new role in the Resources Team within the Crisis at Christmas Team to support with coordinating the material donations needed to set up and run Crisis at Christmas centres and services. Every year, Crisis at Christmas opens its doors to people who need our support, offering warmth, accommodation, healthcare, food, and specialist advice. This Christmas we worked with over 6,600 people facing homelessness through our day centres and hotels in London, and Crisis Skylight centres across Britain.
Title: Project Coordinator – Resources
Salary: £35,969 per annum
Contract: Permanent
Hours: 35 hours per week. Core working hours are 9am – 5pm, Monday – Friday, but due to the nature of the project some weekend and evening work may be required.
Location: London - Canning Town Warehouse, 3 days a week
About the role
As a Project Coordinator – Resources your role will involve building relationships with current and new corporate donors to ensure we can resource all the required material donations we need to run the Crisis at Christmas centres in London. Gift in kind donations we require range from food and beverages to clothing, hairdressing equipment and minibuses. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running community donations.
About you
To be successful in this role you will have
- Experience of customer service and ability to deal with working with partner organisations and donors via phone and email in a professional and friendly manner.
- Strong organisational skills with an ability to manage multiple priorities
- Excellent IT skills with experience of using Microsoft Office software, in particular Word, Excel, PowerPoint, and SharePoint.
- Strong problem-solving skills and the adaptability to modify plans in response to unexpected complications.
- Good communicator who considers their audience and can work efficiently as part of a team.
- Strong attention to detail and ability to process data accurately.
You may have experience running events or working on busy projects or have experience in a busy customer service or fundraising environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 5 May 2024 (at 23:59)
Interviews will be held on Tuesday 14 and Wednesday 15 May 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partnership and Digital Marketing Co-ordinator
Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.
We are looking for a Partnership and Digital Marketing Co-ordinator
Location: Hybrid – remote/office in central Kingston
Hours: Part-time – 21 hours per week (flexible working available)
Salary: £18,000 (£30,000 pro-rata)
Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays
Contract: Fixed-Term Contract until March 2025
Reports to: Fundraising and Volunteer Manager
Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding. Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication. As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.
You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills. This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow. You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.
You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.
Main Duties
- To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
- To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
- Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
- Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
- Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
- Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
- Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
General responsibilities
- Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
- Keep up to date with relevant policy changes that will impact on your work
- Represent Refugee Action Kingston externally
- Follow RAKs policies and procedures
Person Specification:
Essential
You will
- Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
- Have a track record of engaging with key stakeholders to develop online support for our work and client community.
- Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
- Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
- Have a track record of delivering a project or campaign to targets and achieving positive outcomes
- Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
- A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK
Desirable
- Experience of working with Refugees and Asylum Seekers
Our workplace
We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.
If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.
Please apply via QUICK APPLY
Closing date: 24 April 2024
* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.
Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.
If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.
This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable
We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.
You're one click away ... Apply Now! Please could you also complete the equal opportunities monitoring form within the vacancies area of our website.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The postholder will be responsible for processing various types of income and will play a key role in documenting the Charity’s fundraising activities
Key responsibilities of the role:
- Working to process fundraising and donor income for the Charity
- Carrying out data imports on Microsoft Dynamics
- Performing data amendments and data cleaning
- Exporting data to external agencies
- Batching donations and allocating them into various areas
- Creating reports using MS Access
- Performing new donor imports
- Carrying out manual amendments of supporter records on Access
- Batching online donation payments
- Writing/amending/running queries in MS Access to create monthly reports
- Carrying out clawbacks
Ideal candidate profile:
- Experience in a similar Data Officer position within a Charity
- Advanced Excel experience
- Working knowledge of Microsoft office applications including MS Teams, Outlook and Word
- Excellent written and communication skills
Agency reference number: J80250
Location: Central London (2 days per week in Office)
Duration: 3 months rolling contract with high chance to extend
Daily Rate: £120 - £130 per day
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Customer Services & Administration Manager
Temporary (Could become temp-perm)
2 months +
35 hours per week
Hybrid working - 3 days in London, 2 days remote
PAYE: £19.95 - £23.12, + hourly holiday pay
I'm recruiting for a leading health related charity. They require a Customer Services & Administration Manager to join them on a temporary basis starting ASAP, this role will run for a few months, and ideally the temp will be considered for a more permanent position in the charity. This is a full-time role, working 35 hours per week, requiring you to be in the London office a few days per week to ensure the smooth running of the office and to manage the team of direct reports. If you prefer, you can work remotely the rest of the week. This is a busy, and varied role, the bulk of the role is managing the supporter care function, managing the efficiency of processing income, coupled with people management and office management.
The Customer Services and Administration Manager will ensure that the team functions efficiently and effectively to deliver an excellent customer care service. The team respond to Gift Aid questions and queries, and process credit and debit card donations made via the supporters, both online and by phone. You will support the maintenance of the charity's BACS and direct debit system and producing direct debit claims in line with BACS rules and regulations.
You will conduct weekly 1-2-1's with your several direct reports, and attend any important meetings required. Other duties include ensuring the office and processing runs smoothly, managing the staff rota system, financial administration, dealing with any complaints and ensuring supporters are receiving the highest level of customer care.
The successful postholder will bring experience of managing a customer services/ supporter care team, where they have strong knowledge and experience around processing, thanking supporters, BACS direct debit claiming process, and Gift Aid regulations, as well as line management experience.
The charity require someone to start asap, ideally within the next two weeks, interviews are being arrange on a rolling basis so please do not hesitate to reach out with your CV and interest.
The purpose of this role is to engage, cultivate and secure support from major gifts, grants, legacies and partnerships across Essex and Hertfordshire which will help shape, deliver and protect our vital life-changing service for the future. In particular it will focus on enabling the vision of EHAAT’s innovative Centre for Excellence.
This is an exciting time at EHAAT. Over the past two years, a strategy has been devised and initiated to develop major giving as a new stream of funding for the charity. As we enter the next phase of the strategy, this role presents a unique opportunity to build on the initial success of this programme and shape its future, alongside a committed and growing Development Board and a dedicated team, and with the support of the trustees and executive team. At the same time, we are bringing together for the first time other important areas of our fundraising, including legacies, trusts and foundations, and corporate partnership under the leadership of the Head of Philanthropy & Partnerships to build a strong and focused team delivering across philanthropic giving for the charity.
The successful candidate will have a proven track record of working with senior level prospects and givers in a charitable context, as well as experience across other areas including legacies, trusts and foundations and corporate fundraising. A genuine team player, they will demonstrate strategic thinking, creativity and leadership, to inspire and motivate key individuals and to build strong, long-lasting relationships with the charity. In addition, they will have management experience to unite, develop and lead the team to achieve challenging targets and deliver long term philanthropic goals.
We are offering an exciting opportunity to work in close collaboration with the CEO, Chairman, trustees, senior volunteers and clinical teams to play a vital role in delivering compelling projects that will have life changing impact.
Key Responsibilities
- Lead and develop the strategy to build philanthropic giving at EHAAT in consultation with the CEO, Executive Team, Trustees and Development Board, to support the charity’s objectives and long term aims.
- Deliver a fundraising plan across the Philanthropy & Partnerships team, including major giving, legacies, trusts and foundations and corporate partnerships, to achieve agreed strategic objectives.
- Provide excellent executive support and guidance to the Development Board and the Chair, and take a leading role in building the Board further by identifying and recruiting to its membership and the wider pool of Ambassadors.
- Ensure philanthropic giving to the charity is strengthened through in-depth research, compelling proposals, wellcrafted approaches for gifts and excellent stewardship.
- Deliver regular activity and income reports and participate in the budgeting and forecasting of income in this area.
- Lead and support the Philanthropy & Partnerships team, enabling team members to fulfil their potential and meet agreed objectives through collaborative and shared working.
- Work across the charity to collaboratively create exciting and impactful propositions for funding, impact reports, and stewardship opportunities, in particular relating to the Centre for Excellence.
- Implement and regularly review an effective gift policy and undertake all necessary due diligence prior to accepting gifts, ensuring donations and grants are correctly allocated and used, and conditions met.
- Develop and maintain a detailed knowledge of EHAAT's current work and future strategic plans.
- Identify potential relationships and opportunities across the fundraising team, recognising where there is overlap.
- Act as a source of expertise in major gift fundraising for the charity, advising trustees, development board and executive team on managing key philanthropic relationships and partnerships.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a freelance Finance & Operations Officer - ideally with charity experience and familiar with Xero - who can support our core team of four as it takes the charity to the next level. Preferably able to work flexibly, the average time required is estimated at one day per week. This may mean dealing with an email or phone call in an ad hoc way from time to time.
Using a network of music industry professionals and youth workers, Grounded Sounds offer engaging, top quality programmes in a highly welcoming and supportive environment. The programmes are for young people from disadvantaged backgrounds - both 11 – 16 year olds in schools or youth centres and for 16 – 24 year olds (often NEET) with an interest in music. The programmes don’t just develop musical talent; they build young people’s confidence and life skills.
As Finance & Operations Officer, you will report to the Chief Executive and help with all ‘back office’ activities for the charity. These include: all bookkeeping activities; producing monthly and annual financial reports; managing and overseeing the use of Views, our Monitoring and Evaluation system from Substance; supporting the Chief Exec in ensuring policies and procedures are kept up to date; and supporting the team with analysis and reporting to funders. You will also run the payroll. The Treasurer, one of the trustees, who has been doing the accounts and performing many of the back office activities up to this point, will support you.
Summary of responsibilities
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Bookkeeping
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Bank reconciliations, posting of transactions, logging invoices and receipts
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Allocations, e.g. of team costs based on timesheets and of justgiving donations
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Maintaining chart of accounts and tracking categories in response to new project reporting requirements
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Management reporting and cashflow planning
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Monthly management accounts and other regular programme financial reports
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Liaison with CEO and Fundraising Manager to understand / update latest project and funding status and refresh cashflow forecasts
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Financial reports for trustee meetings (4 per year)
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Financial reports for funders as required
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Budgeting
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Liaison with CEO, Programme Managers and Fundraising Manager to create and maintain programme and organisational budgets and three year financial plan
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Gift Aid
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Preparation and submission of Gift Aid claims to HMRC
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Annual Accounts
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Production of annual accounts for submission to Charity Commission
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Support for fundraising
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Updating funding status tracker with funds received / expected
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Restating budgets in formats required by funders
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Payroll & pensions
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Running the payroll monthly – using the Iris Kashflow payroll system
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Submitting monthly pension contribution schedule to NEST
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Updating records for new joiners and leavers
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Other HR admin
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Setting up timesheets for the team for the year
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Maintaining a salary and cost to employ spreadsheet and advising on budget impact of proposed salary rises
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Management of Views
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Managing users and data access
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Creating new questionnaires and application forms requested by the team
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Analysis of participant profiles and questionnaire responses (outcomes) for reporting to the team and to funders
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General housekeeping
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Over time, becoming an expert user, able to train / advise others in the system
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Mobile Device Management
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Keeping track of our stock of iPads and laptops
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Using MDM software to manage security and control configurations
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Policies and procedures
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Managing an annual review of the charity’s policies and procedures, ensuring they are up to date and, with the Chief Exec, refreshing as needed
Skills / Experience Required
Essential:
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Bookkeeping and financial management
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Strong skills with spreadsheets
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Passable understanding of IT, willing to learn new systems
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Able to work independently
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Organised
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Good attention to detail
Desirable:
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Ability to work flexibly, adjusting hours worked each week to what is required
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Experience of working in the charity sector
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Knowledge of Xero
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Knowledge of Views from Substance (we realise this is very unlikely)
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Payroll and pensions administration experience
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Interest in music and young people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Made In Hackney
We started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants.
The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
About The Role
This is an incredibly exciting, high-impact role within the organisation. As Head of Fundraising you will be part of the Senior Leadership Team and our key fundraiser, critical fundraising strategist and have the scope to influence and shape our programmes.
You have a broad and well-established funder base to jump off from and will have the opportunity to bring in exciting new funders as more environmentally focused grant givers are starting to embrace diet change as a key tool for tackling the climate crisis.
We are looking for someone who can build on the relationships and initiatives developed over the last few years, to ensure Made In Hackney can fulfil its strategic goals and meet our annual income target. You will be instrumental in driving income development and in leading fundraising initiatives with an emphasis on Trusts and Foundations, individual giving, major gift fundraising, corporate giving and statutory bodies such. You will nurture key relationships with existing donors and potential new supporters and build and manage a robust pipeline of supporters.
Made In Hackney has always been a progressive organisation, seeking to change systems that have not served the world thus far, and, as such we seek to build a fair, equitable, inclusive and collaborative working culture.
If you are a creative self-starter and thrive on a lot of freedom and self-direction against the backdrop of a hugely supportive and caring team of colleagues, all inspired to change the world in an inclusive and caring way – you have just found your dream work-home.
Responsibilities include:
Leadership, Strategy and Governance
- To be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind our strategic plan.
- To contribute to strategic discussions on the future direction of the organisation.
- To participate and / or lead in team meetings as appropriate.
- To act as the lead staff team representative on the Strategy and Fundraising Board Sub-committee, actively contributing and working with Trustees, as well as attending Board meetings.
- To participate in organisational budget planning and monitoring meetings.
Fundraising and Development
- To co-design and write grant applications and secure grant funding from Trusts, Foundations or Corporate entities in line with our annual target (likely to be in the range of £400k-£500k).
- To work with the Partnerships Manager to secure Fundraising income from individual givers, major donors, Crowdfunding campaigns and other fundraising initiatives in line with our annual target (likely to be in the range of £200k).
- To develop and execute an annual fundraising strategy: building a sustainable portfolio consisting of grants and donations from individuals, corporates, trusts and foundations, to ensure long-term sustainable funding of activities.
- To research and prospect future funders.
- To maintain precise and up-to-date records on current and potential supporters and prospects.
- To create engaging fundraising communication tools.
- To establish partnerships for joint programmes and funding bids where beneficial.
Donor stewardship & reporting
- To retain current donors and maximise fundraising opportunities, including delivering a programme of appropriate stewardship opportunities with the core team.
- To work with the team to co-design programmes and their evaluation requirements to ensure the organisation meets the grant funders' requirements.
- To complete reporting to grant funders, including developing report templates, creating reports, case studies, and other administrative requirements.
Communications
- To input into MIH’S communications strategy and the planning and implementation of improvements to marketing plans, digital presence and social media strategy to ensure impact and fundraising successes are communicated
- To maintain a stock of impact-focused case studies and success stories and ensure fundraising successes are communicated on social media and online.
- To ensure the robust monitoring and reporting on the effectiveness of fundraising strategies and campaigns; providing key input to the annual report and impact report.
- To coordinate fundraising events with the Community Partnerships Manager.
Line Management
- To have direct line management responsibility for the Community Partnerships Manager and Social Media & Marketing Manager, creating a supportive environment for growth and development.
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Fundraising at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The main responsibilities of this role include:
· Respond to supporter queries and feedback across telephone, email, letter or via Orbis UK’s paid social advertising channels. Ensure supporters receive a great experience and feel happy to continue supporting Orbis in future.
· Oversee and deliver thank you communications in response to donations.
· Record and respond to positive and negative feedback when received.
· Update processes on an ongoing basis to ensure they are as efficient as possible. Provide feedback internally on the effectiveness of supporter journeys.
- Assist with the administration of the Raiser’s Edge (RE) database and provide assistance to the Database team when needed.
- Assist the Supporter Engagement Manager in the planning, creation and evaluation of fundraising and communications campaigns where required.
The client requests no contact from agencies or media sales.