Donor recruitment coordinator jobs near Central London, Greater London
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Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Now is an exciting time to join the Supporter Data team at Crisis, we have two fixed term posts to fill through staff departures and additional resource requirements due to development projects and the hunger to improve supporter journeys across the organisation. We are currently implementing FastStats to be used as our selections tool and we are in the process of improving the selections request process across Crisis by creating a single request portal in JIRA to improve resource/planning visibility and processes. Additionally, we are involved in the procurement of a new CRM to replace our current platform which will provide a lot more development opportunities as this project unfolds.
Contract: Fixed term until June 2023
Location: Office is based in London, working from home is an option in line with Crisis’ homeworking policy - minimum of one day a week in the office
About the role
As Supporter Data Executive, you will be responsible for providing data selections, large and small for a range of communications requested across the fundraising department through various channels and work alongside all the stakeholders within each project to get a fuller understanding of the whole process.
You will support our coordinators in keeping the CRM updated with any amendments identified through the data selection process and keeping process documentation updated to help share knowledge between the team.
About you
To be successful in this role you will have/be –
- Marketing selections experience: You need to have worked on selections for marketing purposes and have experience of using Raisers Edge 7 and desirably FastStats, although not required as training will be given.
- An excellent communicator and relationship builder: You are confident in building strong working relationships with internal and external stakeholders to help explain data requirements and processes.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21st August (at 23:59)
Interviews will be held on 30th and 31st August
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. We are recruiting staff to lead on the warehousing elements of the annual Crisis at Christmas
We are recruiting for a new role in the Operations Team within the Crisis at Christmas Team to support two of our key projects: IT and Transport. Crisis at Christmas is a unique event mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
About the role
As Project Coordinator – Operations, you will lead on two key projects for the Crisis at Christmas operation: IT and Transport Service. IT provision is predominantly delivered by The Aimar Foundation, long term partners of the Christmas team, and your role will be to share Crisis’ requirements and coordinate the project. You will not be the person responsible for building or maintaining these IT solutions, that’s where The Aimar Foundation step in. You will be the member of the Crisis team asking questions, gathering requirements, and coordinating projects and research into solutions.
The Transport Service requires recruiting volunteer Drivers for the service, working with Crisis’ insurers to clear all drivers and vehicles for use, and coordinating the volunteers in the Transport Office set up for each event. You won’t need to do any driving yourself, this is not a requirement of the role.
We are a friendly and sociable team and look forward to welcoming new members to the team.
About you
To be successful in this role you will have
- Experience of working with partner organisations, donors or customers over a sustained period
- Project management skills – able to coordinate resources and people from across organisations and with varying levels of knowledge about the project
- Excellent interpersonal skills to communicate effectively and confidently with a wide range of audiences
- Strong IT skills and demonstrable ability to adapt to new systems. Knowledge and understanding of collecting and sharing hardware and software requirements.
- Good attention to detail and ability to process data accurately
- Experience of working on own initiative and as part of a team
- Strong problem-solving skills to overcome barriers or obstacles and adaptable to handle unexpected complications in a highly stressful environment
You may have experience in events, warehousing or working on busy projects or have experience in logistics. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14th August (at 23:59)
Interviews will be held week commencing 22 August 2022
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
- Job Purpose: To lead on the delivery of all aspects of internal operations, finance and human resources, working on administrative and operational tasks to ensure the efficient operation of the organisation.
- Salary: Band C (£29, 217 FTE)
- Contract: Permanent
- Location: Star House
- Hours: 30 hours / week (0.8FTE)
Delivery
• To lead on the delivery of the organisation’s Operations function and contribute towards delivery of F&BF strategy through: o Leading on administration and delivery across the function, including HR, compliance, office management, finance and fundraising, governance, legal, internal policies, insurance and other operations-related issues as needed o Responsibility for HR advice where appropriate, including administration, record keeping and database management o Leading on planning and delivery for the HR function including; recruitment and induction; learning and development; performance and reward; and employee engagement and relations o Maintaining and updating the organisation’s guidelines, policies, procedures and systems o Financial administration o Ensure the smooth running of the office through office administration and departmental support (ordering stationery, liaising with IT and house management, archiving, filing, office maintenance) • To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery, • To monitor and evaluate delivery, and to assist with the creation of those procedures supporting delivery • To follow a schedule of reporting requirements for projects as specified and leading on the production of those reports. • To contribute towards departmental and organisational reports e.g. by providing data and case studies. • To contribute towards strategy development where needed • To be aware of, and track expenditure within the agreed budget on a daily basis • To observe delivery to ensure quality control (where appropriate) • To assist in the recruitment of staff and in the monthly processing of payroll • To provide additional support to other programmes, activities, and events where necessary.
General
• To work with others to help achieve the organisational aims (below) • To be an active participant in the Team, leading on some organisational initiatives to ensure a good working environment for all staff. • To contribute towards activities to raise funds, such as developing relationships with existing and potential donors, to support funding application writing, and sharing new ideas. • To recruit, induct and manage staff and volunteers as needed • Looking for ideas for innovation, growth, sharing our learning, and continuing relationships with stakeholders. • Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation. Please note that it is desirable that applicants hold or be willing to work toward CIPD level 2 qualification in HR.
The Faith & Belief Forum is the UK's leading interfaith and intercultural organisation.
In our diverse ... Read more
RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient, and compassionate individual with excellent administrative and IT skills and good interpersonal skills to work with our Director of Operations in supporting our members, supporters and donors.
RoadPeace is the national charity for road crash victims in the UK. We provide information and support services to people bereaved or seriously... Read more
The client requests no contact from agencies or media sales.
Join our award-winning, innovative, international events and fundraising team at Play Action International. This incredible opportunity to will see you being a valued member of the team, supporting and recruiting student volunteers/fundraisers at universities for our projects. . As one of the fastest growing small charities in the UK and a leader in the student fundraising sector, we need a dynamic, charismatic and organised Volunteer Coordinator to help us make our 2023 recruitment season as successful as possible.
Please note – this role is UK based and requires the successful applicant to be a UK resident and have the right to work in the UK.
Responsibilities
- Recruiting and supporting volunteers and fundraisers from the higher education and corporate sectors
- Maintaining an effective donor journey and communications to develop the long-term support of partners, supporters and donors - ensuring they feel engaged, valued and loved
- Organising a range of events to cultivate relationships with our supporters and help them raise funds
- Working towards achieving and or exceeding targets of supporters recruited and funds raised by campaigns
- Maintaining accurate donor and financial records using internal systems including CRM systems
- Dealing with queries from volunteers, supporters, donors, suppliers and partners
- You are are going to speak to a wide range of people, so you need to be a skilled communicator and that includes persuasive writing and public speaking skills
- Supporting and coaching volunteers and fundraisers to help them achieve their targets
- Help with preparing and organising the logistics of the international volunteering and fundraising projects
- Working closely with the Partnerships and Fundraising Manager, to continually improve our systems, to ensure we deliver an exceptional, high-quality, ethical and impactful experience for our volunteers.
Qualifications
Bundles of passion and energy and ooze friendliness to be able to engage with people from all walks of life, to cultivate genuine, positive relationships with our supporters. Sound like you? Read on!
You'll need to be:
- Energised by meeting new people and enjoy supporting them to achieve their goals
- Great at coming up with solutions and can adapt independently when needed
- Comfortable communicating with others whether in-person on virtually
- Able to juggle multiple responsibilities, from recruiting volunteers to working in-country on volunteers' projects
- Professional, reliable and enthusiastic and importantly, bring a great sense of fun!
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Are you a passionate community fundraiser looking to broaden your skills in a small charity?
This is an office based part time role of 28 hours per week ideally over 5 days (school hours would be ideal) for a fixed term for 18 months, in the first instance.
The Role
We are in an exciting period of growth as an organisation and this new post dedicated to Fundraising and Marketing will play a pivotal role in our ongoing success.
Improve upon and diversify existing community fundraising strategy and activities
Organise a series of community fundraising activities and events, such as sponsored runs, pub quizzes, etc.
Formalise existing relationships with Wandsworth schools to create a specific school fundraising strategy and then expand this to our other supporter groups, such as churches, community groups.
Have the opportunity to broaden into small trusts funding and corporate fundraising.
Ensure our website and social media channels are kept up to date with fundraising news and activities that inspire engagement and giving.
Maintain excellent financial records of all fundraising activities and provide financial updates and written reports to funders, donors, CEO and trustees.
The Candidate
Are you a proactive, outgoing person with a track record of successful fundraising and marketing experience?
Experience of community fundraising and an interest into developing into other income streams.
Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in writing and in person to a range of audiences.
Ability to give presentations to large and small groups of people.
Excellent organisation skills with the ability to manage a full workload, meet targets and work to deadlines.
A positive team player who is resilient, flexible and willing to try new approaches
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Face to Face Fundraising Operations coordinator for an incredible international medical charity.
This role is for a 14 month contract.
The Charity
A long standing, extremely respected charity, dedicated to delivering life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world.
The Role
Work closely with the F2F Manager to monitor and develop the face to face program. This includes assessing the needs of the team, the approach taken, monitoring and developing the face-to-face fundraising strategy.
Manage and develop the F2F team members by providing coaching and ensuring that ongoing training is available to the team.
Provide expertise in face to face fundraising techniques, objection handling, codes of conduct and day to day operations.
Provide leadership by setting high team standards, implemented through the line management and development of the team, ensuring teams are effectively coached and managed to achieve high quality donor recruitment.
Lead the recruitment process for the face-to-face team.
Liaise with HR / payroll provider in collaboration with the face to face Manager to provide feedback on interview candidates, updates on Fundraiser performance, discuss HR needs and maintain a recruitment schedule to ensure consistency of team capacity.
The Candidate
Substantial experience of managing and coaching F2F Fundraising teams.
Expert knowledge of F2F Fundraising techniques and best practice.
Strong working knowledge of private site fundraising.
Excellent interpersonal skills with an ability to build relationships, rapport with supporters and work within a team environment .
Managing field-based Team Leaders and F2F Fundraisers; Recruiting, inducting, training, developing, managing and monitoring performance.
A proven track record of target achievement and commitment to meeting targets and deadlines.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Learning & Development Coordinator
Job Title
Learning & Development (L&D) Coordinator
Date Reviewed
Jul 2022
Purpose
As a Key Member of Programmes Support Unit (Learning & Development (L&D) & monitoring, evaluation, accountability and learning (MEAL)) provide technical support and quality assurance to RedR UK programmes hubs, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Responsible to
Reports to the Programmes Director / Support Unit Manager
Responsible for
Possibly future L&D apprentices or officers
Working with
Predominately with other L&D or MEAL Coordinators, Hub/Programme Managers or Coordinators, Programmes Director, and Associate Trainers & Consultants; but occasionally also with other RedR UK staff, training participants, other RedR Organisations, Partners and Clients.
Location
Home-based with occasional travel to RedR UK offices or project locations as appropriate; the candidate must have an overlap of at least 4 working hours per workday with the UK. UK working hours are 9am to 5pm (UK time).
Possibility to be based in the RedR UK office in Amman.
Period
Fixed Term Contract until 31st March 2023 (it may be extended), starting immediately
Salary
Pending level of experience, location and performance during test and interview.
London-based coordinators may receive a starting gross salary between GBP 30k and GBP 32k per annum.
Senior Coordinators (usually achieved after > 1 year with the organisation and exceeding goals & objectives) may earn up to GBP 37k per annum (gross) and Unit Managers until about GBP 41k per annum (gross).
Contract
Pending on the candidate’s residential and tax status.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We train thousands of aid workers each year, delivering world-class, in-person and distance learning programmes. Between 2010 and 2020, RedR UK improved the capacity of over 60,000 humanitarian workers in 35 countries. In 2020-2021, 5,413 people from 106 countries were trained through 342 learning events. 55% of people trained in 2020/2021 were women or non-binary and 65% were national staff. 96% of participants rated their training good or excellent and confirmed it had increased their skills and knowledge. RedR UK is increasingly adopting online training methods. Due to the COVID-19 pandemic, we delivered 97% of our training online, an increase of 94% from the previous year.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. Most importantly, RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia, RedR USA and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE PROGRAMMES SUPPORT UNIT (L&D / MEAL)
The RedR UK Programmes Support Unit is in charge of L&D and MEAL across the Programmes Department. It is envisaged that the unit will comprise of three to four staff, supported by consultants, experts, trainers and RedR UK Associate Trainers (ATs). When workload requires, selected consultants or staff on zero-hour contracts will make the shortfall.
While a future Unit Manager is envisaged the aim is generally a flat structure with the team organising their workload and allocation of tasks or activities as well as appropriate outsourcing under the oversight of the Programmes Director or Unit Manager and in close coordination with the Programmes Managers.
The Unit will fall under the RedR UK Programmes Department form alongside three programme Hubs. The unit will provide services, input and quality assurance to these hubs and be ultimately responsible for the quality of all RedR UK L&D and MEAL deliverables as well as for administering RedR UK’s pool of consultants.
RedR UK has traditionally delivered most of its services and capacity development face-to-face. Since COVID-19, the balance has shifted and RedR UK now provides a range of facilitated and asynchronous online training and remote services across several platforms. A process to consolidate and standardise RedR UK’s online services has commenced which the L&D Team is expected to conclude. In the future it is expected that a larger portion of RedR UK training will be available online but there will always be a F2F training component.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Programmes Support Unit. The staff will closely work and coordinate with other members of the Unit as well as Hub/Programme Managers, (Senior) Coordinators and Officers, Associate Trainers and Consultants, etc. and supervise the work of any potential future Training Officers or L&D apprentices. The L&D Coordinator provides predominately technical L&D support and quality assurance to RedR UK programmes hubs, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors. The staff will among others also assist in strategic planning and development of processes and procedures, proposal writing, recruitment, on boarding and coordination of the work of Associate Trainers (AT), expansion and review of RedR UK learning material, etc. The L&D Coordinator will contribute to expanding RedR UK services and offering and assist in business development.
JOB DESCRIPTIONS
Main Duties, Responsibilities and Accountabilities
Headings are for reference purposes only and shall not affect the meaning or interpretation of the duties, responsibilities, or accountabilities.
Senior Coordinators usually “lead” rather than “contribute” or “support”.
Provide technical learning and development input to the RedR UK Programme Hubs strategy
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Provide technical L&D expertise and advice to Programme Hubs, Fundraising and Business Development teams to support the development, updating and refinement of programmes strategy and operational plans.
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Contribute to the development or updating of RedR UK’s L&D and e-learning strategies in cooperation or close coordination with colleagues, Programme Hubs, other relevant staff and experts and guide their implementation.
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Contribute to the review of appropriate cross-hub communication, coordination and cooperation with respect to L&D with the goal of creating value through exploring synergies and ensuring quality standards are maintained across the organisation.
Support the delivery of RedR UK's demand-led services to a consistently high standard.
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Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F & e-learning).
-
Coordinate with colleagues, Hub Managers and Project Focal Points on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services.
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Where appropriate, deliver learning/training services directly to the participants.
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Where appropriate and agreed by line manager, lead the execution of selected projects, especially cross-hub L&D projects.
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Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities.
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In collaboration with the colleagues, Hub Programme Managers, Programme Coordinators, and other relevant staff regularly review monitoring and evaluation data from services and take a lead role in identifying areas for improvement and innovation.
Ensure that RedR UK services meet the needs of the sector and work to expand our reach.
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Design and conduct RedR UK’s global learning needs assessments (LNA) and programme specific LNAs for the hubs in close coordination with the Programme Managers or Focal Points.
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Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation.
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Keep up to date with developments in learning (including e-learning) and development methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly.
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Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme.
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Support on selected proposals by acting as technical proposal / methodology writer (approach, methodology & workplan), expert identification & selection and input into staffing schedule.
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Represent RedR UK at selected external events and forums, as appropriate.
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Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System and assist in the identification of new donors/clients and key accounts.
Ensure that the quality of our L&D services and material is maintained, improved and expanded.
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Contribute to ensuring compliance with HPass Standards and manage selected relationships with learning and development accreditation providers such as HPass, Oxford Brookes University and the CPD Certification Service.
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Contribute to the development of RedR UK L&D quality standards in collaboration with colleagues & other programmes staff.
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Coordinate, review and contribute to the updating of RedR UK learning materials and content in collaboration with colleagues, Hub/Programme Managers & Coordinators
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Work closely with Hub Managers and Coordinators to identify synergies between RedR UK’s learning/training material against its L&D strategy.
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Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning.
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Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible.
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Contribute to the maintenance of RedR UK’s e-learning and open-source learning platforms.
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Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports.
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Contribute in the preparation or updating of RedR UK policies, procedures or guidelines with respect to MEAL, L&D and QA including defining rules for engagement with programme hubs and interface.
Cooperate with Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services
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Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs), Trainers, L&D or e-learning consultants into the trainer pool and/or on specific projects as required.
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Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs.
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Review the quality and performance of output of the L&D Unit, ATs and L&D Consultants.
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Assist in capacity building of RedR UK staff, ATs, Trainers and L&D consultants in L&D and technical Quality Assurance related matters, including Training of Trainers and e-learning / remote learning.
Additional responsibilities
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All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability.
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Manage special or project budgets as required and agreed with the Line Manager.
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Undertake other tasks as reasonably requested by the Line Manager.
PERSON SPECIFICATIONS
Essential
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Experience as a trainer and facilitator, ideally including in e-learning.
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Experience and understanding of learning and development methodologies, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and e-learning events and revising/adapting training material.
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Experience of delivering or supporting the delivery of blended learning programmes, ideally using Moodle as the Virtual Learning Environment.
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Experience of assessment of learning, able to track learning data, evaluate information from courses and share learning and statistics in an accessible format.
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Relevant experience across the humanitarian-development nexus (international).
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Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills.
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Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard.
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Good workload management skills and ability to use initiative to solve problems.
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Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks.
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Excellent oral and written English language skills.
Desirable
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Qualification in Humanitarian Action, Disaster Management, Development Studies or similar.
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Fluency in Arabic, French, Portuguese, or Spanish.
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Field experience in humanitarian operations.
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Business development & proposal writing experience.
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Experience in working in MEAL.
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Fluency and ability to deliver instructor-led online courses in a language other than English.
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Experience of working with academic institutions on the assessment of learning.
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Experience of working with authoring tools such as Articulate Rise and Storyline, Adobe Captivate, Camtasia etc.
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Experience of working with or managing institutional donors/private sector-funded projects.
The client requests no contact from agencies or media sales.
One Sixty International aims to be the most innovative F2F Fundraising agency around. Specializing in the direct dialogue channel; we are experts both in delivering donors that keep giving and providing consultancy services in the UK and abroad. We offer a premium and sustainable service to our charity partners helping them to raise vital funds for the work they carry out.
*THE ROLE*
You will report directly to One Sixty’s senior Account Manager and will work within the back-end team at One Sixty, in collaboration with the Client Services and Account Management, Logistics and Data team.
Your specific role within the Client Services team will be to assist One Sixty’s campaign management with a focus on quality control and compliance. You will assist with the daily running of One Sixty’s call centre and play a lead role in the launching of calling campaigns.
You will work with the client services team to ensure the delivery of excellent relationship management to our charity partners, and work closely with our third party suppliers to deliver our private site and calling campaigns effectively and efficiently.
*SALARY*
£23K- 26k (Welcome Calling bonus system)
*LOCATION*
Work from home, with approx. 4-8 days per month in the London Office (All travel paid for)
*BENEFITS*
- A chance to work in the USA
- Automatic enrolment into our benefits scheme
- Remote working
- Travel (if ness) costs paid for
- Monthly bonuses
- Paid training
- Work with the best team EVER :)
*WORKING WEEK*
Monday to Friday (35 hours)
***12 MONTH CONTRACT***
*KEY RESPONSIBILITIES*
- Assisting with reporting to all of One Sixty’s stakeholders and clients
- Calling as part of our quality control team
- Dealing directly with our call centre software providers
- Attending weekly meetings with the Client Services and Data Teams
- Implementing feedback from Clients to our Call Centre to improve and grow our telephone service
- Data administration and analysis
- Collaborating with Operations to ensure best practice and standards are always adhered to
- Assisting in administrational duties - ad hoc
- Assisting OSI HR administration - ad hoc
- Assisting with Stock Management
- Collating Calling outcomes for operations to enhance our fundraising delivery
- Collate call recordings to send to clients and Operations
Application deadline - August 15th.
Interviews to take place - WC 22nd of August
The client requests no contact from agencies or media sales.
Are you a passionate individual giving fundraiser, excited about engaging, inspiring supporters and raising funds through cause-led giving products? We are looking for a Cause Funding Lead (12 months maternity cover) for a well known health charity.
The Company: A forward thinking health charity with a wonderful new brand and well known name. They offer brilliant benefits and full remote working options. They also offer an organisational culture where agile ways of working, collaboration and a digital environment are the norm.
The Role:
The Cause Funding lead is responsible for managing the team who deliver fundraising and legacy marketing appeals and new products to supporters, inspiring donors to give and stay with the charity.
You'll build new products, shaping the future of fundraising while finding passionate new supporters who will get behind a cause.
Develop new cash and regular giving products which inspire donors to give, stay and advocate for them.
Creating, testing and iterating new products, you will be comfortable in developing audience profiles and propositions to support these products.
Lead a team of three people with aspirations to grow significantly as you generate new income.
Build meaningful and inspiring fundraising and gift in Wills appeals which are aligned with strategic programmes.
Innovate and champion cause-led offerings where opportunities arise, ensuring they are profitable, sustainable and fully integrated with our charitable offer.
Analyse and be data-driven. You'll use evidence and insight to deliver an audience-led programme driven by a test-and-learn culture.
Collaborate and champion cross-team working. You will work with colleagues, maximising opportunities and bringing people together to generate income and engagement by partnering with appropriate teams.
The Candidate:
Significant experience leading teams in a senior individual giving role
Experience managing an income and expenditure budget for a high performing team
Experience developing new cause-led fundraising products
A natural communicator and collaborator, and has the ability to influence and persuade others, internally and externally
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
A stewardship focused role, leading on account management and relationship development of HNW donors/corporate supporters giving up to $250k.
This role will focus on cultivating, soliciting and stewarding a portfolio of existing corporate and individual donors (c.70%) whilst identifying and qualifying new prospects (c.30%) to contribute to the wider team’s fundraising targets.
When it comes to corporate stewardship you will work with big international brands with global interests. Through excellent account management you will look to retain and increase their support where possible, furthering their relationships within an active giving model.
As Development Officer your focus will be on increasing annual support from existing partners/donors and expanding opportunities within the philanthropy pipeline. While the role will focus predominantly on the stewardship/account management of existing supporters there is opportunity to be involved with new business activity, playing a key role in supporting the team to achieve ambitious growth targets.
As Development Officer you will:
- design and implement tailored solicitation and stewardship strategies;
- be focused on exceptional stewardship and account management of some significant supporters of the organisation, retaining and uplifting their support where possible;
- collaborate with the wider team to identify and qualify new prospects (both corporates and HNWIs).
The role would best suit:
- An individual with corporate/major donor fundraising expertise (potentially with expertise of annual giving/memberships);
- Someone with a passion for stewardship and engaging with high value supporters/partners;
- A fundraiser with expertise of working with trustees/senior stakeholders to further fundraising goals.
The deadline for applications is Monday 22nd August with first interviews to take place the following week, please get in touch for further details.
To apply for this role, please click Quick Apply to submit your CV to Naomi Carruthers at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.
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Individual Giving Campaign Manager - Weekly Lottery and Raffle, an excellent opportunity to join a UK's leading disability charity, based in Central London. Offering Remote working, with one day a week in the Central London Office.
As the Individual Giving Campaign Manager - Weekly Lottery and Raffle, you will work closely with the Individual Giving Manager - Retention and the wider Individual Giving Fundraising team. You will manage all assigned raffle and lottery campaigns to raise vital funds from our gaming programmes through a number of existing and new channels. It really is an exciting time to be part of our ambitious plans to take our gaming fundraising activities - already market leading - to an even higher level.
You will be responsible for:
- managing the end-to-end delivery of gaming campaigns (raffle and lottery); from briefing and execution, to evaluation and insight
- ensuring all actions are delivered on time, within budget and meet agreed campaign objectives
- working with external partners including our lottery manager, digital, social media and creative agencies and print suppliers
- important relationships with our internal teams including our data, digital, social media and insight teams
- sourcing compelling stories, imagery and information to develop innovative, relevant and captivating fundraising propositions for our gaming programmes
- supporting the diversification of gaming retention and acquisition channels, through innovation and insight
- co-ordinating post-campaign analysis, with a drive to be donor centric and insight led.
Our client is looking for you to have solid background in direct marketing within the third sector with specific end-to-end campaign management experience in or have supported with gaming activity especially raffles, lotteries and prize draws.
Please note: Applications will be reviewed on a rolling basis. If of interest, please get in contact ASAP.
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Individual Giving Campaign Manager - Appeals, an excellent opportunity to join a UK's leading Disability charity, based in Central London. Offering Flexible Hybrid Working; 1 day office based per week.
As the Individual Giving Campaign Manager - Appeals, you will work closely with the Individual Giving Manager - Appeals and the wider Individual Giving Fundraising team. You will manage all assigned Appeals campaigns to raise vital funds through a number of existing and new channels. It really is an exciting time to be part of these ambitious plans to take the appeals fundraising activities - already market leading - to an even higher level.
You will be responsible for:
- managing the end-to-end delivery of appeals campaigns (retention and acquisition) from briefing and execution, to evaluation and insight
- ensuring all actions are delivered on time, within budget and meet agreed campaign objectives
- working with external partners including creative agencies and print suppliers and fulfilment house
- important relationships with internal teams including our data and insight teams
- sourcing compelling stories, imagery and information to develop innovative, relevant and captivating fundraising propositions for the programmes
- supporting the diversification of retention and acquisition channels, through innovation and insight
- co-ordinating post-campaign analysis, with a drive to be donor centric and insight led.
Our client is looking for you to have solid background in direct marketing within the third sector with specific end-to-end campaign management experience in, or have supported with, appeals activity.
Please note: Applications will be reviewed on a rolling basis. If of interest, please get in contact ASAP.
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We’re working with a fantastic disability charity who is looking for a Trusts Fundraiser to join their team. You’ll develop a targeted portfolio of small and medium Trust donors, creating impact and long-term relationships. You’ll submit tailored and compelling applications, whilst also streamlining current business processes and support with maintaining the team’s prospect pipeline. You’ll manage a portfolio of medium-sized Trusts that give up to £20,000, demonstrating a commitment to maintaining relationships.
You’ll adhere to the grant cycle, ensuring you meet the needs of individual funders and managing those relationships effectively. You’ll be aware of the charity’s wider strategic themes and ensure all information is utilised in order to develop high quality proposals and reports. You’ll ensure sustainability by prioritising multi-year bids, as well as being the main point of contact for the team’s day to day finance requirements, ensuring income and expenditure is appropriately recorded.
You will need:
- Experience of developing multiyear funding proposals
- Experience in writing compelling applications and reports
- Experience in having strategic discussions with funders
- To be ambitious, innovative and target-driven
Salary: £37,447
Location: Stratford (one day a week in office)
Contract type: Full-time, Part-time (4 days) and compressed hours can be considered
If you would like to have an informal discussion, please call Christina on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
We’re working with a wonderful social welfare charity who are looking for a Fundraising and Communications Assistant to join their team on a 12 month FTC. You’ll provide administrative support to the fundraising team for multiple communications and fundraising projects to maximise income for the organisation. You’ll process donations, maintain and develop the supporter database, ensuring these are up to date and compliant with GDPR regulations.
You’ll thank donors in a timely fashion via email, letter and telephone, whilst also running regular reports to identify lapsed donors. You’ll manage the charity’s social media platforms, whilst also updating and creating content for their website. You’ll support with writing content for supporter communications via email and post, creating graphics and social media content via Canva/Illustrator. You’ll also produce monthly reports on KPIs to be analysed, in order to further traction with donors.
You will need:
- An understanding of the principles of good customer care
- Experience of maintaining databases
- Knowledge and/or experience of updating website content
- Familiarity with social media platforms
- An understanding of the best stewardship principles and techniques
If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.