Donor Relation Officer Jobs in City Of London, England
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Already working in interim CEO role but looking for a new challenge, a place to develop your skills, or a chance to make a big difference to the lives of learning disabled and autistic young people?
We are Caxton Youth Organistion. We are a specialist Youth club, creating communities, breaking barriers and empowering learning disabled and autistic young people in Westminster.
Interim Chief Executive Officer (Maternity Cover)
Fixed term: up to 12-months (from June)
Location: Based at our Youth Club in Westminster with some flexible working
Salary: £50,000-£60,000 depending on experience
Reports to:
Board of Trustees
Direct Reports: Head of Programmes, Fundraising Manager, Finance & Facilities Officer
Role purpose
• To provide leadership to Caxton for the charity to achieve its mission and deliver to its
beneficiaries.
• To be responsible for developing current services and developing new services that
benefit the young people of Caxton and is youth-led.
• To work with the Board and SLT to achieve its 2023-26 business strategy, plans and
targets - while ensuring the Board fulfils its responsibilities in the governance of the
charity.
• To ensure long term sustainability, through effective governance, sound finance and delivery of services.
• To keep the organisation on track to achieve its operational business plan.
Main Responsibilities
Leadership
• Provide, develop and implement Caxton’s strategic and operational plans, leading on
partnership and business development, and being an effective advocate for the charity
and our beneficiaries..
• Provide leadership for all Caxton employees, volunteers and associates including
direct management responsibility for three employees to ensure that Caxton delivers a
safe, effective and fun service for all of its members and their families.
Strategy
• To deliver the 2023-26 strategy.
• Implement a strategy review in the Autumn and tailor the operational plan accordingly.
• Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes, with agreement from trustees.
Business Development:
• Work closely with the Fundraising Manager to ensure Caxton raises c.£500k pa to maintain in-years services.
• Work towards the achievement of long-term sustainability, developing the charity’s business model and maximising income, for example from fundraising, service contracts and earned income.
• To lead on the development of Caxton’s outdoor base and capital campaign
.
Financial Control and Governance
• Liaise with the Board, Senior Management Team and Accountants to ensure that the charity’s overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary in line with legal requirements and good practice.
• To ensure that adequate finance is available and to work with the Treasurer and the Finance and Facilities Officer, to produce regular management accounts and annual audited accounts in line with requirements.
• To attend all board meetings and quarterly subcommittee meetings, working with trustees on strategic matters.
Buildings Management
• To take accountability for the building management and compliance, working with the finance and facilities officer to ensure regular checks are made and the building is maintained within a budget.
Day-to-day Management
• Day-to-day management of the service to ensure it continues to be safe and effective. This includes being the safeguarding lead for the organisation.
Youth Government and Leadership
• To attend monthly Youth Government meetings and ensure that you are always amplifying the youth voice.
• To communicate effectively with young people with Special Education Needs and Disabilities.
• To liaise with external agencies and create new opportunities for youth leadership.
External Relations
• To develop and maintain positive relationships with private sector donors, statutory, partners and funding organisations.
• To develop and maintain positive relationships with partners, local businesses, funders and other voluntary organisations, building alliances and networks to further the work of Caxton Youth Organisation.
• To promote and publicise the work of Caxton Youth Organisation.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Are you detail-oriented, with a passion for animal welfare? Do you thrive in an environment where sensitivity and accuracy are paramount? If so, this Legacy Officer role at IFAW UK could be your calling.
The International Fund for Animal Welfare (IFAW) is a global leader in animal welfare and conservation.
We work tirelessly to protect animals and their habitats around the world. We help animals and people thrive together. Our UK office works to tackle various animal welfare issues at home and abroad. Legacy gifts play a vital role in sustaining our critical work worldwide.
You would be responsible for your share of the legacy administration portfolio in the UK, using the FirstClass database and our donor CRM system. You would report to the Global Legacy Administration Manager on a day-to-day basis.
Role and Responsibilities
As our legacy officer, you will be responsible for:
· Managing a caseload of legacy gifts: This includes pecuniary, residuary and life interest legacies, ensuring IFAW receives its full entitlement in a timely manner. This may at times include a small selection of complex or contentious cases, to work on with support from your manager.
· Working closely with solicitors, executors, and beneficiaries: You’ll provide accurate and sensitive support throughout the probate process, building trust and ensuring a smooth experience for all parties involved.
· Maintaining meticulous records and reports: You’ll ensure accurate financial and contact records are kept, reports are generated on time, and compliance with all legal and regulatory requirements is met. You’ll raise data integrity or GDPR suggestions and take corrective action, as agreed.
· Providing recommendations for action: You’ll provide your suggestions to move forward any legacy case where action needs to be sanctioned by management or Trustees, or where there may be a risk to the charity's reputation.
· Assisting with monthly/annual reconciliation and audit: This includes following our financial rules to make appropriate accruals, adjustments, and provide audit-ready case files.
· Liasing with other teams within IFAW: When appropriate, you’ll work collaboratively with other teams, such as Finance, Donor Relations or the Legal team, to ensure a seamless process for legacy gifts, and to promote the legacy team’s recognition and standing in the organisation through internal communication.
· Staying up to date on relevant legislation and best practices: You’ll be a member of the ILM and regularly keep abreast of changes in the world on legacy case management, to ensure IFAW’s legacy administration remains efficient and compliant
Qualifications and Education Requirements
· 1+ years of experience in legacy administration: You’ll have a strong understanding of probate laws, Wills, trust, and estate administration. Experience of using FirstClass is desirable.
· Achieved or willing to work towards certification: You have or will work towards gaining the ILM’s Certificate in Charity Legacy Administration (CiCLA).
Core Competencies
· Excellent attention to detail: You’re numerate, meticulous and ensure accuracy in all your work.
· Strong communication and interpersonal skills: You can build rapport with solicitors, executors, and bereaved families, providing sensitive and clear communication.
· Proactive and organized: You can manage multiple tasks effectively and keep up with work and deadlines without compromising quality.
· Know when to ask for help: You’re comfortable working unsupervised and as part of a team and you can identify when cases are complex and when you should consult with your manager.
· IT proficiency: You’re comfortable using CRM’s like FirstClass and other relevant software for record-keeping and reporting. You understand Microsoft 365 software like Word and Excel.
· Passion for animal welfare: You understand the impact of IFAW’s work and are motivated to contribute to our mission.
UK Office Benefits
- 8 % employer pension contribution
- 25 days’ holiday + public holidays + 5 discretionary days
- Cycle to work scheme
- Newly renovated, modern office
- Dog friendly office
Closing date for receipt of applications is 01 April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cystic Fibrosis Trust is a UK-based charity that aims to improve the lives of people with cystic fibrosis and their families. Cystic fibrosis is a genetic condition that affects the lungs and digestive system, affecting over 10,800 people in the UK. One in 25 of us carries the faulty gene that causes it, usually without knowing.
The Trust funds research into treatments and a cure for cystic fibrosis, provides support and advice for people with the condition and their families, and campaigns for better healthcare and funding for cystic fibrosis services. The Trust also works to raise awareness of cystic fibrosis and the challenges faced by people with the condition.
This role sits in the Philanthropy and Corporate Partnerships team and will work closely with the Senior Philanthropy Manager (Trusts) and the Trusts and Statutory Manager to help the team achieve its plans for growth.
The main purpose of this role is to build relationships with and grow income from charitable trusts and corporate foundations to support the Cystic Fibrosis Trust’s strategic aims.
You will be responsible for managing a portfolio of trusts up to the midlevel range with the possibility of working with the team on higher level proposals where opportunities arise.
As Trusts and Foundations Fundraising Officer, you will:
- Identify and develop new trusts relationships to increase the prospect base for the Trust
- Build on existing pipelines and working with the prospect researcher to develop a strong pipeline of trusts and foundations at 4- and 5-figure level
- Work collaboratively across the organisation to maximise the fundraising opportunities presented by existing and new programme and research activities
- Develop and implement key donor cultivation plans to ensure opportunities are maximised
Ideal skills and experience:
- Experience raising funds from trusts and/or foundations
- Excellent communication and interpersonal skills, both oral and written
- Experience of researching and developing relationships with senior stakeholders, and current and prospective funding partners
- Corporate foundations fundraising experience desirable, but not essential
- Passionate about supporting CFT’s work
Benefits include:
- 30 days annual leave + bank holidays (pro-rata for part-time staff)
- Healthcare plan
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Full-time arrangement involves minimum 2 days per week in-person at a private members club in Covent Garden, the heart of London. Part-time arrangement of 4 days per week also possible.
Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Access to world-class climate/finance experts.
Reports to: Chief Project Officer at the Global Returns Project
Timetable: Candidates will be considered on a rolling basis
Preferred start date: 1 May 2024
What we are looking for
We seek an exceptional communicator and grant-writer to build and nurture our campaign’s vital relationships with trusts, foundations, donors and journalists.
The ideal Development Manager will relish the challenge of building relationships with trusts and foundations. They will approach C-suite executives and other industry leaders with confidence.
The ideal candidate will find joy in thanking our donors and ensuring they understand the full impact of their support. They will see a donor of any size as an opportunity to broaden GRP’s community and secure even more significant donations in future.
Our Development Manager will also enjoy the intricacies of coordinating the various events that build and sustain relationships with trusts, foundations, donors and journalists.
Successful applicants will excel in multitasking and meeting ambitious deadlines in a fast-paced start-up work environment.
Professional experience required
Minimum 1 year of experience within the charity sector in a relevant field (philanthropy, development, stewardship, etc). Strong understanding of UK trusts and foundations sector necessary.
Skills required
- Grant-writing
- Excellent written and verbal communication skills
- Very high attention to detail
- Time-management and self-organisation
- Ability to take initiative, identify problems, and solve them creatively
- Understanding of, and passion to address, climate change and biodiversity loss
Skills preferred but not required
- Journalism or PR experience
- Event planning experience
- Understanding of the financial services industry
- Customer Relations Management (CRM) experience (Salesforce, etc)
Main duties and responsibilities
Trust and foundations management (25% of work)
- Identifying, researching and engaging with potential trust and foundation core funders (for GRP’s operating costs)
- Writing and submitting persuasive grant applications and evaluation reports to GRP’s existing/potential core funders
- Supporting Chief Project Officer in presentation and pitching of GRP’s upcoming comprehensive campaign for multi-year core funding
- Assistance with calls, meetings and presentations with potential core funders
Event coordination (25% of work)
- Assist with coordination of GRP fundraising events for various target audiences, including large panel discussions, small/medium-sized networking events
- Coordination of venue hire, panellist outreach, invitation design/distribution/follow-ups, guestlist tracking, name badge production, preparation on the day and oversight, etc
Donor stewardship (25% of work)
- Relationship-building with individual and corporate donors to:
- GRP’s portfolio of climate charities (portfolio funding)
- GRP’s operating costs (core funding)
- Assistance with impact report production; coordination of report distribution
- Coordination of donor thank-you notes, newsletters, webinars, feedback solicitation, etc.
- Develop comprehensive donor stewardship journey to ensure donors fully understand their impact and develop a deeper connection to GRP
Public relations (25% of work)
- Maintenance and growth of GRP’s database of journalist contacts
- Drumbeat communications with journalists, including press releases and e-alerts
- Identification of podcast, interview, and article-writing opportunities for GRP team
- Other creative engagement with media, including press events/conferences
While selection will be based on merit, we recognise the importance of elevating underrepresented voices in climate action. We encourage applications from people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK.
Applicants should send both a CV and cover letter to the Chief Project Officer, Jack Chellman. Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact. Applicants must be available to interview in London.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Development Officer
Salary £26,000 - £28,000 per annum (full-time equivalent)
Hours: Part time, 4 days per week
Location: Hybrid - London/Home
About MQ Mental Health Research:
MQ is a multi-award-winning international charity supporting cutting-edge and world-leading mental health research. By connecting scientists with the wider public, together we strive to understand mental health, improve treatments, and – one day – prevent mental illness. At a critical point in our development, delivering our five-year strategy, MQ aims to transform the lives of everyone affected by mental illness.
What you'll be doing:
The Development Officer role is highly varied, providing opportunities to use and develop skills including proposal writing, reporting, and prospect researching to support MQ’s fundraising and donor-relations activities. The role will also play a crucial part in supporting key operational and administrative functions of the wider Development team.
The right person will be passionate about tackling mental health through research, a self-motivator and driven to ensure that projects are delivered to the highest possible standards. The role will report to the Development Manager (Grants & Partnerships), working closely with and alongside an agile staff team of relationship and partnership managers.
This is a part-time role, 4 days per week. We require two days in the office per week.
Your Responsibilities will include:
- Support the Development Team to fundraise for MQ’s work through five-figure applications to trusts and foundations.
- Support on reports and concept notes across our projects and income streams.
- Work with colleagues to identify and scope new high-value partnership prospects and application opportunities.
- Support the team to deliver high-value applications across trusts, major donors, corporates, and institutional funders.
- Working closely with the team to deliver against Development team annual budget and KPIs as well as report against income, expenditure, and other targets.
- Keep MQ’s databases up to date with all prospect actions.
Who we're looking for:
This role is for you, if you have:
- Previous fundraising (or relevant) experience
- Previous grant/bid writing experience
- Exceptional communication particularly in understanding and translating complex information and turning it in to compelling written documents
- Skilled at managing tasks and balancing priorities
- Excellent eye for detail and ability to work accurately, with minimal supervision
- Strong organisational and time-management skills
- Ability to convey passion for MQ’s cause and the work that we do.
The following experience is highly desirable:
- Previous charity sector experience
- Previous experience in research organisation or international development / institutionally funded organisations
- Experience with databases and CRMs (NXT & Raiser’s Edge preferred)
Benefits
- Wellbeing Allowance
- Pension Scheme
- Strengths Finder Assessment & Coaching
- Training & Development
- Season Ticket Loans
- Cycle to Work Scheme
Closing date: Thursday 7th April 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our careers portal where you can complete your application for this position.
As an employer committed to inclusivity, we welcome and encourage job applications from people of all backgrounds.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time – working 37.5 hours per week
Salary: From £42,000
Line managed by: Executive Director
Responsible for line managing: n/a
Location: London (hybrid, at least 2 days in London office, remote with travel considered)
About GISF CIC
The Global Interagency Security Forum (GISF) strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need.
About the Role
The Policy and Advocacy Adviser is a new position within GISF. You will leverage your access to our global membership’s experiences, our robust data and our forward-looking research to ensure decision-makers are equipped to support approaches that enable safe and sustainable access.
The NGO sector has never been better equipped to manage the risks involved in supporting people in need. But without the support and understanding of decision-makers, safety and security professionals are working with one hand tied behind their back.
Cultivating a well-informed and engaged policy environment is paramount. NGO safety and security professionals operate within organisational boundaries, shaped significantly by the terms of donor funding and international convention. These boundaries, spanning administrative, legal, resource-related, and risk-appetite dimensions, underscore the need for a nuanced understanding and proactive engagement.
You will also play a key role in GISF’s support for global NGO/UN security coordination. This position will provide support to NGO representatives (from ICVA, GISF, and Interaction) on the Saving Lives Together (SLT) Oversight Committee and Working Group. The SLT is a mechanism facilitating security cooperation between the United Nations and the NGO community.
Working with the Research and Communications teams, you will ensure that our members’ interests are represented in global conversations, engaging with the media, and contributing to impactful events. You will develop long-term campaigns to bring about important changes, such as increasing the role of local and national NGOs in risk management.
You don’t need to bring a detailed understanding of safety and security, but you’ll need an appreciation of the role that risk management plays in ensuring sustainable access, of the importance of coordination and collaboration, and you’ll need an understanding of how to deliver positive change in the NGO sector.
About You
- Strong knowledge of global humanitarian policies and International Humanitarian Law, including government policies, donor behaviour, international institutions and NGOs.
- Proven experience of carrying out high-quality research, policy and/or advocacy.
- Ability to think creatively, innovate, strategise, set priorities, manage a workplan and evaluate progress with minimal supervision.
- Strong networking and experience of participating in coalitions and working with civil-society actors to achieve change.
- Knowledge of human rights, international relations, political analysis and the international humanitarian system.
- Experience developing impactful events.
- Comfortable communicating complex concepts to a broad range of audiences.
- Ability and willingness to travel up to six weeks a year.
- Committed to the vision, mission and values of GISF.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours: Full time, 35 hours per week. Some out of office hours work will be required.
Salary: £25,970 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service, Company pension contribution, Life insurance (3 x salary), Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loan, Additional maternity pay and leave, Additional paternity pay, Additional sick pay.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
You will play an integral role in planning and delivering our flagship annual Night of Light Gala, working closely with our Event Lead and the rest of the Philanthropy Team on this dazzling event. Our Gala raised approximately £300K of vital funds in 2023. You will work with some amazing suppliers, high profile people, volunteers and supporters on this, and other events. You will get to support third-party events, including Golf Days and challenges, and special events like our 8-Hour cycle challenge round Brands Hatch for 20 teams of four in September, as well as any new events for our philanthropists to deliver vital income, and inspire our supporters to grow and repeat their events, each year.
You will also provide essential research and administration support to help prospect and steward incredible high-level supporters and our Fundraising Board of volunteers.
ABOUT YOU
Do you want to use your experience in Events and your organisational skills to ensure Missing People’s events and challenges delight participants and raise vital funds for the charity?
You will be highly organised with the ability to prioritise as you will be working on several projects concurrently. You will be responsible for reaching out to some of our most important supporters and will be confident in communicating with a diverse people such as executives, high net worth individuals and people affected by the issue of missing.
You will have experience of:
• Planning and delivering events.
• Writing impactful communications such as letters, emails, or newsletters
• Strong administration
You will also have:
• Strong organisational and time management skills
• Outstanding communication skills suited to diverse audiences such as executives, high net worth individuals and community leaders.
• A commitment to Missing People’s values and aims.
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits.
FIND OUT MORE AND APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, a letter from the Major Donor Managers and information about the charity's fantastic achievements in 2023. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing Date: 23:59 on 4th April 2024. We reserve the right to close this vacancy before this date if we receive a high number of applications and encourage you to apply as soon as possible.
Interviews: 10th April 2024
You may also have experience in the following: Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-212 576
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description: Fellowship Programme Assistant (part-time)
Line Manager: Team Leader (Active Fellows)
Objective: Assisting in the maintenance of financial processes
Experience:Bachelor’s degree (2:1 or above).
Start Date: 1 May 2024 or shortly thereafter.
Duration: For an initial period of 12 months, subject to review. 2 day per week contract.
Hours: Part-time. Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
Location: 1 day in our Elephant and Castle SE1 office and 1 day working from home.
Salary: £29,160 pro-rata
Number of positions available: One
Application Deadline: 25/04/2024
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Part-time Fellowship Programme Assistant Role & Responsibilities
· Produce a weekly list of payments.
· Produce financial paperwork.
· Schedule Fellows’ placement disbursements on SalesForce (SF) – those having simple funding allocations and support the schedule of more complex funding requests when needed.
· Update disbursement details once paid on a weekly basis.
· Input payments made via our Pleo card to SF and link allocations.
· Update details for new grant requests (funding request status, disbursement details, and relevant allocations) and ongoing requests when needed.
· Support management of Fellowship-related grants (English, hardship, mentoring, small grants).
· Create payments and allocations for opportunities on SF once an award letter has been issued.
· Track invoice status and notify colleagues to initiate the invoicing process.
· Send invoice requests to our bookkeeper and update the relevant opportunities and payments on SF.
· Draft invoices when needed.
· Update opportunities and payments on SF for invoice paid/funding received.
· Analyse data for reporting to stakeholders and donors.
· Assist during the yearly audit.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office
· Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor’s degree (2:1 or above)
· Fluent English (spoken and written)
· Proactive with a willingness to learn
· Great communication skills – internal and external stakeholders
· Ability to manage workload in a fast-paced environment
· Excellent record keeping and attention to detail
· Keen team player who is ready to support and help colleagues
· Ability to work independently and in a team
· Good time management – with ability to prioritise independently work to deadlines
· Understanding of issues of confidentiality
· Interest in and commitment to the work of Cara
· Confident use of Microsoft package
· Confident use of Salesforce or other CRM platforms
Desirable
· Bookkeeping qualifications
· Previous experience in a finance support role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ROLE SUMMARY
The Global Grants and Engagement Manager is responsible for managing the Grants Programme of ProVeg International and leading the activities and staff within the ProVeg International Grants team. You will ensure the global grantmaking of ProVeg International aligns with its mission and goals, while also engaging with key players in the global plant-based movement, and raising funds for the Grants programme and other movement-building activities.
RESPONSIBILITIES
Grants Programme :
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Team-lead for ProVeg Grants team, including direct line management of Grants Programme Manager.
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Oversee quarterly grantmaking process, including reviewing and evaluating proposals, and providing recommendations aligned with ProVeg International’s grantmaking criteria.
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Ensure that all grantmaking is aligned and approved by all decision makers, including CEO, funder network, and Board Members.
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Oversee the team to ensure that all grants admin is fulfilled, including due diligence, and payment processing aligned with US regulations; accurately tracked grant records; queries are responded to timely, etc.
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Oversee and optimise grantmaking process infrastructure, and regularly implement improvements as needed.
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Oversee and optimise further capacity building initiatives developed for global grantee network
Stakeholder Engagement:
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Research and identify potential grant opportunities from foundations, donors, and other sources aligned with ProVeg's mission.
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Collaborate with internal teams to develop engagement strategies for stakeholders including donors, grantees, and supporters.
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Build and nurture relationships with existing and potential donors, foundations, and funding organisations to cultivate support for ProVeg's programmes and initiatives.
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Represent ProVeg at meetings, conferences, and events to promote our mission and establish strategic partnerships.
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Develop and oversee strategies to engage with individuals and organisations through digital platforms, including social media, email campaigns, and virtual events.
Strategic Development:
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Continue to develop the Strategy of ProVeg Grants Programme in alignment with ProVeg International’s global strategy and the wider plant-based advocacy/food system transformation movement.
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Ensure alignment, communication and collaboration across ProVeg International’s wider network and global initiatives.
Monitoring and Reporting:
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Track and evaluate grant programme’s performance against established goals and objectives, providing regular updates to stakeholders.
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Prepare timely and accurate reports for funders, highlighting project achievements, impact, and financial accountability.
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Monitor Grants Programme budgets, expenditures, and timelines to ensure effective utilisation of funds and compliance with funder requirements.
QUALIFICATIONS
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Minimum of 4-5 years of experience in grantmaking and donor relations in the nonprofit sector is a must.
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Bachelor's degree in a relevant field (such as nonprofit management, international development, communications, or related field). Master's degree preferred.
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Highly organised and able to translate complex ideas into tangible and actionable tasks.
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Proven track record of successfully securing grants from diverse funding sources.
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Strong communication skills, including exceptional writing and editing abilities.
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Demonstrated ability to build and maintain relationships with donors, partners, and stakeholders.
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Excellent project management skills with the ability to manage multiple priorities and deadlines.
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Experience working with databases and grant management software (HubSpot).
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Passion for and commitment to ProVeg's mission.
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Travel once per quarter for 4-5 days per trip will be likely.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
The client requests no contact from agencies or media sales.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.
Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.
This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.
Please read through the provided Job Description and Person Profile for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced senior communications and media professional to lead International Alert’s global Communications team.
We are hiring this role at a pivotal time for Alert, as we implement our new organisational strategy. The postholder will have a unique opportunity to lead delivery of our global communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our peacebuilding impact.
The role will work in close collaboration with our country, regional and policy teams to deliver high-quality, impactful communications about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBT+ inclusion, and conflict-sensitive investment, centering the voices of the people and partners with whom we work.
You’ll be an excellent communicator and strategic thinker, with experience of delivery of communications across a range of channels and media. You will be responsible for driving up Alert’s visibility and profile and maintaining relationships with journalists, bringing with you good knowledge of the media landscape and excellent contacts.
You’ll have great interpersonal skills, able to work with people inside and outside the organisation across a range of geographies and backgrounds. You’ll be comfortable advising senior leadership within Alert and adept at identifying opportunities to raise Alert’s profile. You’ll be a good people manager, able to lead and motivate a team, and have experience of managing budgets.
Role duties and responsibilities:
Strategy and planning
- Develop and implement a three year communications strategy for Alert, in line with the organisational strategy, ensuring consultation and collaboration with Alert’s global and country teams
- Work closely with country teams to support the development of in-country communications strategies, ensuring regular co-ordination with country level communications colleagues
- Set clear objectives and KPIs for Alert’s communications work, developing robust frameworks for monitoring and reporting, and linking these to delivery of the communications strategy
Media relations
- Develop and deliver a media strategy, in line with Alert’s programme priorities, influencing and funding strategies;
- Lead on cultivating new and foster existing relations with key contacts in the media, building Alert’s credibility and ensuring effective working relationships with journalists;
- Lead on delivery of media strategy for discrete projects, developing plans, drafting key messages and press releases, identifying and working with target journalists and setting parameters for success.
- Lead on Alert’s response to breaking news stories and events, working with senior staff to develop appropriate responses
- Lead on crisis communications for Alert, drafting and holding the crisis communications protocol, representing the communications team on the Crisis Management Group, supporting and advising senior staff, and ensuring regular media training for relevant staff
- Proactively identify opportunities for coverage of Alert’s work in UK, European and international media, as well as by national/regional media in countries/regions where Alert works, and maximise profile opportunities for Alert’s spokespeople and experts;
- Manage and monitor the media email account and media phone, including out-of-hours media calls.
Content, branding and profile
- Ensure robust sign-off processes, comprehensive policies and quality systems to facilitate the work of programme and/or country teams and to ensure that all Alert’s communications are consistent with Alert’s brand, coherent in tone and messages, and high in quality;
- Lead a brand review for Alert in line with the new organisational strategy, including robust audience testing
- Oversee the maintenance and implementation of Alert’s brand guidelines, supporting the marketing and publications officer to ensure brand consistency across all of Alert’s work
- Work collaboratively with other organisations and deepen relationships with donors and funders to increase the profile and visibility of Alert and the peacebuilding sector.
Events and outreach
- Ensure excellent profiling and positioning of Alert’s brand, image and impact throughout Alert’s external communications and events;
- Oversee the design, planning and implementation of specific activities or events and campaigns using a variety of media, and ensure that opportunities for contributing to Alert’s funding, media and influencing strategies and building/maintaining excellent relations with potential supporters and contacts are optimised for each event;
- Ensure that all Alert outputs are disseminated successfully, using different media and messages to reach out to and engage different target audiences, and that dissemination strategies and budgets are set for each output.
Digital communications
- Support the Senior Digital Engagement Officer to develop an annual content plan that reflects the requirements of the strategy and delivers against its objectives
- Maintain understanding of and engagement with the latest digital trends and approaches, ensuring Alert is compliant with relevant regulations
- Oversee the development of a digital plan and ensure it contributes to Alert’s programme priorities, influencing and funding strategies;
- Ensure the furthering of Alert’s reach and profile through more effective and targeted use of the website, digital marketing and social media channels
Programmatic communications
- Support programme and country teams in strengthening their communications and outreach, and facilitate the development of their own communications and influencing strategies;
- Identify deficiencies and gaps in programmes’ communications capacity, skills and materials and make plans to remedy them as appropriate;
- Ensure that quality trainings are provided for programmes, country teams and partner organisations on relevant aspects of communications;
- Provide quality technical assistance and advice to programme and country teams for project planning, proposals and reporting, ensuring communications is incorporated into programme design and budgets.
Line management, budget management and organisational leadership
- Line manage the Communications team staff, and interns, volunteers and consultants where appropriate, setting clear and manageable workplans, ensuring structured, regular support and supervision, and tailored personal development plans;
- Ensure strong team co-ordination and support, with regular team meetings and awaydays
- Accompany, mentor and functionally supervise communications staff in programmes teams;
- Set, manage and monitor the Advocacy and Communications budget, ensuring robust oversight of spend and adherence to finance and procurement policies;
- Work closely with the Director of Policy, Advocacy and Communications to review and strengthen communications strategy and delivery, developing strong relationships with the Senior Policy and Advocacy Officer and the GPU Director to ensure advocacy and communications objectives are co-ordinated and complementary;
- Ensure efficient team-wide communications and knowledge management, and contribute to organisation-wide communications, knowledge management, events and discussions on related topics/projects;
- Deputise for the Director of Policy, Advocacy and Communications where appropriate.
Please note that the above are just some of the role requirements. For the full role requirements, view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTQIA+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources.Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.