Donor Research Manager Jobs in City Of London, London
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.
Knowledge, Skills/Qualifications & Experience
- Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
- Meet or exceed fundraising targets each year.
- Develop high quality funding proposals, applications and reports for submission to prospects and donors.
- Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
- Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
- Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Experience & Knowledge
- Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
- Successful track record of meeting or exceeding income targets.
- Experience of identifying and cultivating cold prospects.
- Experience of deepening donor relationships and growing philanthropic giving year on year.
- Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
- Experience of developing high quality proposals and stewardship reports for prospects and donors.
- Experience of effectively using a CRM system for fundraising.
- Experience of fundraising in the Heritage or Environment sector is desirable.
Skills & Personal qualities
- Excellent communication and interpersonal skills.
- Excellent verbal and written presentation abilities and strong attention to detail.
- Strong relationship building skills with the ability to influence at a senior level.
- Motivated by the cause of the Canal & River Trust.
- Ability to understand, interpret and craft complex information into compelling cases for support.
- Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
- Positive team player with a professional, solution focused attitude.
- IT literate and numerate.
The client requests no contact from agencies or media sales.
Business & Human Rights Resource Centre is seeking an EU/Western Europe Researcher to contribute to our work on advancing corporate respect for human rights and the environment by companies in and from the region, with a focus on mandatory due diligence and similar policy and legislative debates.
Details
Salary: GBP 34,000-37,000, commensurate with experience and adjusted according to location (the indicated range is aligned to London cost of living; if based in another location, the range will be adjusted down accordingly)
Closing date: 14 April 2024
Location: Germany (Berlin) or UK (London) preferred
Contract type: Full time (35 hours/week), 1-year (with possibility of extension)
Annual leave: 24 days/year
Start: As soon as possible
About the organisation
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.
Our work covers the full gamut of human rights in business, with particular focus on three thematic programmes: just energy transition and natural resources; accountable digital technologies; and workers’ rights in global supply chains. These are strengthened by three cross cutting themes: civic freedoms and human rights defenders; corporate legal accountability; and racial and gender justice.
The position
The successful candidate will work closely with the EU/Western Europe team to contribute to our work in the region, with a particular focus on debates and developments around corporate accountability regulations in Europe. The Researcher will be responsible for updating and maintaining the digital portal with relevant news items and information on policy trends related to the region, engaging with European companies to seek responses to allegations of human rights abuse, both within the region and in their value chains, as well as supporting our efforts to promote effective implementation of (mandatory) due diligence.
Responsibilities
- Media monitoring: Conduct media monitoring online in English and German to identify news reports, NGO/civil society/trade union statements and reports, and policy development relating to business and human rights in the region as well as cases of alleged human rights abuse by European companies.
- Website content maintenance: Publish relevant items in English and German on the Resource Centre website, curate information, news and resources on online portal pages relating to Mandatory Due Diligence, UN Guiding Principles on Business and Human Rights, and Beyond Social Auditing.
- Company responses: Invite European companies in English and German to respond to allegations of human rights abuse and concerns raised by civil society about their conduct; maintain contact database information.
- Contribute to regional strategies and priorities: With partners and colleagues, support the EU team to implement our regional strategy, with a particular focus on the effective implementation of emerging and existing mandatory due diligence laws in Europe.
- Develop high quality written materials: (Co-)author materials for our website, including newsletters, blog posts, workshop summaries, guidance documents, briefing notes and papers.
- Outreach and representation: Help sustain and build a network of contacts in the region. Occasionally represent the Resource Centre at meetings, conferences and workshops.
- Administrative and project support: Assist as necessary with ad-hoc administrative tasks including donor reporting, organising travel and workshops.
- Team work: Participate in regularly scheduled Global Team and EU team calls, and ad-hoc calls and meetings as needed.
Essential skills and experience
- Experience: Experience working on business and human rights issues or in a related field; understanding of relevant international standards
- Research and analytical skills: Ability to search and identify relevant information online, and to synthesise and present information accurately with a high level of attention to detail
- Communication: Strong writing skills, including succinct writing for the web
- Values: Strong, demonstrated commitment to human rights. Shares values and ethos of the Resource Centre
- Team player & organisation : Able to work both independently and as part of a diverse (global) team, interacting in person and online, with good organisation and prioritisation skills as well as a proactive approach
- Languages: Fluent English and German (reading, writing, speaking)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Beyond the Streets is a small charity with a big determination to see routes out for women selling sex in the UK. We are currently looking to recruit a Research and Impact Officer. This is a crucial role in supporting the monitoring and evaluation of our work as an organisation and in contributing to the design and delivery of innovative research which builds the case for tackling sexual exploitation in the UK. Working closely with the Research and Impact Manager, this role ensures that the work of Beyond the Streets is informed by learning from lived experience, practitioner experience and academic research; producing a variety of research outputs that inform service development, training content, and policy proposal development.
You will be a champion of the cause and have a passion for supporting women who face multiple disadvantages and be familiar with a Violence Against Women and Girls (VAWG) perspective. You will have experience in conducting research in the humanities or social sciences. You will have great interpersonal skills, strong written and verbal communication skills and be able to work independently as well as part of a team. We are looking for someone with energy, motivation, skills, and experience; someone who can understand the big picture and can deliver to deadlines.
Beyond the Streets is a charity inspired by Christian values. This belief inspires us to work with acceptance, value and mutual respect for all. We promote a healthy work life balance and regularly reflect on our boundaries and our strategy for the year. We genuinely seek to work as a team and ensure that no one is ‘rescuing’ or working outside their allocated hours. You will be joining a growing team at Beyond the Streets. We currently have 18 members of staff, with a mix of full-time and part-time working patterns. The role will be based at either our East London or Southampton office. Remote working will be considered for the right candidates but there will be visits required to our offices in Southampton and East London.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
The purpose of the role
This is an exciting opportunity to play a crucial role in the theatre’s new Stories Start Here campaign, building on our successful major donor fundraising programme. As the key relationship manager for a portfolio of some of our closest and passionate supporters, the Major Gifts Manager makes a vital contribution to this growing income stream. By identifying, cultivating, soliciting and securing major gifts of £25,000 and more, and working collaboratively across the department with other fundraising teams, there is lots of scope to build on your existing fundraising experience to develop an engaged and generous portfolio of major donors.
The successful candidate will have the following:
- Experience in a fundraising capacity, with a successful track record of meeting targets and personally soliciting and securing 5-figure+ philanthropic gifts.
- Evidence of relationship management to proactively develop a portfolio of prospects employing creative strategies to engage them.
- Demonstrable prospect research skills.
- Evidence of ability to write persuasively, and experience of creating compelling fundraising materials.
- Excellent interpersonal skills with the necessary listening, facilitation, negotiation, and diplomatic skills to represent the NT, and to achieve immediate credibility and influence with high net worth individuals, and internal and external stakeholders.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Monday 8th April 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
Using a helicopter from 08:00 to sunset, and rapid response cars at night or in adverse weather situations, London’s Air Ambulance brings the hospital to the patient when time is critical.
The team, consisting of an advanced trauma doctor, paramedic and consultant on most missions, can perform treatments such as open heart surgery, blood transfusions and general anaesthetic by the roadside. By providing intervention as quickly as possible after injury, their aim is to give patients the best chance of survival, and best quality of life, after trauma.
The fundraising team is in the final stages of their £15m Up Against Time appeal, of which high value played a key part. This role will see the team through the final few months of the appeal, and the subsequent transition to focusing on BAU fundraising.
This role will take over the stewardship of some donors, although the focus will be on leadership of the team and supporting them with their portfolios. You will lead a team of two, Philanthropy Manager (Major Donors) and Philanthropy Officer (Major Donors). Leadership skills are important, although we are open to candidates who have not managed before, or only managed one, who can showcase their transferable skills in this area.
As Senior Major Donor Manager, you will:
- Lead the major donor team, ensuring the programme is in a strong position
- Personally steward a small number of ultra high-value gifts (up to £1M)
- Support the team to deliver on the last few months of the Up Against Time appeal
- Work with the Head of the department to shape a strategy in line with the organisation’s new 15 yr strategy
- Work with the major donor team and prospect research and supporter experience teams to develop a robust pipeline
- Oversee the start of a mid-value programme (£1-5k level)
Ideal skills and experience:
- Significant experience of securing and maintaining relationships with (u)HNWIs, ideally at the £100k+ level
- Demonstrable experience of developing and monitoring budgets
- Understanding of pipeline monitoring and management
- Experience of line management – desirable, not essential
Benefits include:
- 30 days annual leave, plus bank holidays (27 days annual leave plus 3 days office closure between Christmas and the New Year)
- 10% employer contribution pension (with 5% employee contribution)
- Life insurance (x 4 annaual salary)
- Enhanced sick pay (up to 12 months’ service – one week’s pay; over 12 months and up to two years’ service – three weeks’ pay
- Retail and services discounts
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Reports to:
Assistant Director, International Fundraising
Salary:
£38,000 - £43,000
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Be aware of GDPR and its implementation in European territories
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP. We also benefit from world renowned researchers on our Research Grants Assessment Panel.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch new five-year organisational and research strategies. You’ll have a chance to contribute to the delivery of these strategies and lead on plans for disseminating them.
Sarah Kidner, Head of Communications and External Affairs
JOB DESCRIPTION AND PERSON SPECIFICATION
As Research Communications Lead, you will use your knowledge of the medical research field and science communication experience and expertise to create a suite of research impact communications and stories.
In addition, you will build the base for the charity to confidently talk and communicate the difference that our funded research makes to the lives of people affected by sight loss. These stories should substantiate our position as leaders in funding ground-breaking and world-class research and be used in any instance where we need to demonstrate our research impact, from fundraising materials to our brand marketing.
Working with teams across the organisation, you will act as an advisor, keeping teams up to date on the cutting-edge research we’re funding and what it could mean for people affected by sight loss conditions as well as building relationships with the research community and our partners.
Responsible to
Head of Communications and External Affairs with dotted line reporting to the Acting Head of Research. The role sits between the Marketing and Communications and Scientific Research teams and works closely with the Fundraising Directorate.
Direct reports
None
Working hours and contract
This is a 6 month fixed-term contract, 21 hours (3 days) a week.
Salary
£35,000 - £40,000 (pro-rated to £21,000 - £24,000) dependent on experience
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required
Start date: As soon as possible
Role Responsibilities:
Strategic Research Communications
· Support the Head of Communications and External Affairs and Research Grants team, to develop and deliver a Communications Strategy that amplifies our reach and demonstrates our impact
· Work with the communications and fundraising teams to plan, prioritise and schedule research content
· You will liaise with external research partners and colleagues, to ensure relevant information is available for use when communicating with prospects and donors.
· You will develop an in-depth understanding of the research portfolio, working with the Scientific Research Grants team, funded researchers and our funding partners.
· Communicate the vision and mission of the charity's new brand strategy to the research community with a focus on impact
Content creation
· Produce high quality content, including case studies, e-newsletters, web and other copy focused on the charity's funded research. This could include writing plain language summaries of the research we fund, describing recently published research and working with researchers to create video content to help our audience understand more about their work and to demonstrate the impact of our funding.
· Where appropriate respond to media stories that resonate with the charities vision, mission and values specifically relating to research
· Promote the impact of our funding on the career progression of academics, clinicians, and clinician scientists working in eye health
Cross-team and collaborative working
· Build a strong and collaborative relationship with the research team to support cross functional working including identifying stories that demonstrate the impact of our funding
· Build relationships with funded researchers and future funded researchers to engage them in communicating our impact
· Build relationships with the scientific communications community specifically trade and scientific press to inform them of our impact
· Promote grant funding opportunities to the scientific community encouraging quality applications from researchers across multiple disciplines
· Liaise with researchers as the key point of contact for fundraising and communications activities including PR and media opportunities, conferences and events (including webinars)
Representing the charity
· Provide authoritative and clear expert briefings to researchers and clinician researchers for media opportunities
· Support colleagues who are representing the charity at national and international conferences and events. Represent the charity at national and international events, including presenting the impact of our work.
· Be an effective ambassador for the charity at any activity you attend
· Leading the updating and development of content for the research pages of the website, ensuring that complex topics are communicated in an accessible and interesting format for people affected by eye conditions and other stakeholders.
· Develop and maintain a network of positive relationships with national, regional and academic/trade media contacts.
Person specification:
Skills, knowledge & experience
Essential
· A scientific or biomedical degree or equivalent in a science-based subject
· Demonstrable experience or passion for scientific research
· Excellent written and oral communication skills
· Ability to communication complex information simply and with passion and to flex tone of voice for the appropriate audience and tone of voice in keeping with our emerging brand identity and values and who can communicate how research contributes to vision and mission
· Excellent interpersonal and networking skills and stakeholder management
· The ability to work effectively as part of a multidisciplinary team (including grants, research, communications, fundraising and others)
· Evidence of a diplomatic and confident approach to handling stakeholders through negotiation, conflict resolution and presentation capabilities
· Good IT skills with proficiency in MS Office applications
· Demonstrable experience of working in communications, media communications or public affairs
· Meeting deadlines in a busy environment
· Producing high quality content for publications, website and social media
· A flair for finding a good angle, producing sharp headlines and for transforming information into a potential news story
· Proven ability to write tight, coherent well-argued and fluent editorial copy to an excellent standard
Desirable
· Experience of working in the charity sector or within a medical research charity
· Post graduate qualification in a relevant science discipline or equivalent qualification
· A degree or qualification with a science communication component and/or experience working in science journalism
· A clear understanding of a range of research methodologies, including basic biomedical research, clinical trials and qualitative research
Personal qualities:
· An understanding of and commitment to the sight loss community
· Good relationship management skills with the ability to build, grow and maintain rapport with internal and external stakeholders
· Strong design skills to create engaging, accessible content that helps to support engage and inspire a range of audiences across a range of mediums
· A self-starter, proactive with a constructive and collaborative approach
· The ability to make the complicated seem simple; you will enjoy sharing your skills, and developing others
· Highly motivated and able to juggle a varied workload
· Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively
· An intelligent and proactive approach to problem-solving
· Excellent accuracy and attention to detail
Flexibility
·The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lewa Wildlife Conservancy is looking to recruit an experianced Institutions, Foundations and Organisations Manager to join our growing international team.
About the organisation:
The Lewa Wildlife Conservancy, based at the foothills of Mount Kenya, works as a model and catalyst for the conservation of wildlife and its habitat. We do this through the protection and management of species, the initiation and support of community conservation and development programmes, and the education of neighbouring areas in the value of wildlife.
For the last three decades, our practices have resulted in thriving black rhino habitat and population, which in turn has created a robust ecosystem for a multitude of species including the endangered Grevy’s zebra, elephant, lion, cheetah, giraffe and more. We envision a future where people across Kenya value, protect and benefit from wildlife. This future depends on communities being able to derive their day-to-day livelihoods in ways that are compatible with thriving wildlife habitat. As a result, we invest heavily in the livelihoods of our neighbours through programmes in education, healthcare, water, micro-enterprise, youth empowerment and more.
As a catalyst and champion of this model that puts people at the centre of conservation, Lewa has influenced and supported the conservancy management for both private and community lands across northern Kenya.
Purpose of the job:
This role is responsible for supporting the Director of Institutions, Foundations and Organisations to maximise income from foundations and organisations and institutions. The post-holder will develop a robust pipeline of funding through organisations based in the UK and internationally.
Skills and experiance required:
● Minimum five (5) years of professional experience successfully delivering high value, multi-year funding from the UK and internationally
● Extensive experience of donor prospecting and pipeline management
● A strong background in foundation, organisation and institutional bid writing, application processes, reporting and stewarding with successful 5 and 6 figure outcomes
● Demonstrable experience of personally securing 5 and 6 figure sum gifts
● Experience of complex bid development and working with delivery teams on programme design and grant management
● Excellent written and spoken English
● Sound strategic thinking and planning skills and the ability to think creatively, set priorities, and develop of work-plans
● Ability to work under pressure and with multiple competing priorities
● Strong attention to detail
● Highly developed interpersonal and communication skills
● Experience in Salesforce highly desirable
● Ability to travel periodically to the United States, Canada and Europe
Benefits:
The successful candidate will receive 21 days of annual leave (pro-rated from their start date) and 8 UK bank holidays. They will also be auto-enrolled into a defined contribution pension scheme administered by NEST.
Please note that the role is only applicable to candidates based and eligible to work in the UK.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Thank you for your interest in the Fundraising Manager role at the Black Equity Organisation (BEO). This is an exciting opportunity for a fundraising professional to broaden their experience and join a new charity with the ambition of dismantling structural racism.
In our start-up phase we have developed a number of strategic relationships with trusts and foundations, corporate partners and high value donors. Our challenge now is to sustain, grow and diversify those income streams. In this pivotal role for the organisation, we are looking for someone who is an experienced and successful charity fundraiser with a proven track record of delivering against stretching income targets and both growing and diversifying income. An entrepreneurial and strategic thinker, you will also be able to spot income-generation opportunities and work with the rest of the team to develop them.
Join our mission-driven team which is focused on paving the way for generational change in the fight against racism and racial inequality.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism.
To apply please email your CV and cover letter (no more than 2-sides of A4) setting out how you meet the person specification for the role. Please put the subject line ‘Application’ followed by the role you are applying for.
The client requests no contact from agencies or media sales.
Elephant Family is an international conservation charity that works to protect Asia’s magnificent wildlife in the most joyful and engaging way possible. Since their inception in 2003, Elephant Family have powered 150+ projects across India, Thailand, Myanmar, Cambodia, Sumatra and Borneo that have reconnected forest fragments, restored migratory routes, stamped out illegal trades and found ways for humans and wild animals to successfully live closer together than ever before.
In 2021, Elephant Family merged with British Asian Trust, an alliance that marked an exciting step in the evolution of both charities, bringing together the best minds in conservation, management and philanthropy.
Elephant Family is renowned for their unique and high profile events, which have been the foundation of the charity and will remain a key part of fundraising activities. Through these events, and their loyal HNWI supporters and corporate partners, Elephant Family have raised more than £20 million since its inception.
There is significant potential to be realised within the existing donor base of philanthropists and corporate supporters. As Fundraising Manager, you will support the team to develop meaningful and sustainable relationships with supporters, managing a small portfolio of your own donors and leading on the day-to-day contact with corporate partners and event sponsors.
As Fundraising Manager, you will:
- Manage a pool of HNWIs, corporate partners and event sponsors focusing on delivering compelling stewardship plans to deepen relationships with supporters and secure income
- Proactively identify and research major donor and corporate prospects, and develop individual cultivation plans to move along the pipeline
- Create high-quality and innovative pitches and presentations to engage prospective donors/partners
- Manage relationships with event sponsors ensuring key deliverables are met
- Support the delivery of Elephant Family’s renowned events, primarily focusing on managing the relationships with guests, event partners, and sponsors
- Work with the Programmes team to identify funding opportunities aligned to donors’ interests and current funding needs
- Take ownership of the database (Salesforce) ensuring donor records are up-to-date to allow for effective supporter communications and engagement
Ideal skills and experience:
- Demonstrable experience of managing relationships with HNWIs and corporate partners at the 5-figure+ level
- Proven experience of soliciting and securing support from prospects
- Strong writing skills with ability to create engaging content, proposals, pitches, presentations, reports and other donor communications
- Exceptional organisational skills, attention to detail and proven ability to manage a varied workload
- Strong communication and networking skills with the confidence to engage stakeholders of all levels (SMT, Trustees, senior volunteers, donors, partners, colleagues)
- Database management skills
- Team player, creative, trustworthy, target-driven and proactive
This is an exciting opportunity to join Turner Contemporary at a pivotal moment. Under the new leadership of Clarrie Wallis as Director with Matthew Slotover (Founder and Director, Frieze) as Chair, our Development Manager will play a career-defining part in plans. You will help deliver our refreshed vision as we significantly shift our operating model.
We are looking for a Development Manager to work closely with the Director and Head of Development to develop and deliver Turner Contemporary’s fundraising strategy, predominantly focused on giving circles, major donors and unrestricted regular and one-off supporters, as well as supporting fundraising efforts and co-ordinating relationships with trusts and foundations.
Our ideal candidate is an experienced, high performing and target driven Manager, with a demonstrable track record of securing gifts and donations from mid-high value individuals and corporations, and a deep understanding of the principles of successful relationship stewardships, across a diverse group of donors, patrons and partners.
Please download the Development Manager Job Pack for more background information and the full job specification.
Deadline for applications: 12pm Friday 12 April 2024
First interviews to be held online: Thursday 25 April 2024
Second interviews to be held at Turner Contemporary: Date to be confirmed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.