Donor Research Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Closing Date: 16 April 2024
Ref 6675
Save the Children UK has an exciting opportunity for a driven individual to join us as our Transformational Philanthropy Lead (12 months FTC). This key role within our Partnerships & Philanthropy department requires a dynamic and strategic leader who will make a lasting impact by driving our ambitious strategy forward, focusing on cultivating high-impact, transformational funding opportunities and partnerships.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Transformational Philanthropy Lead, you will be responsible for leading three critical areas within our Philanthropy & Strategic Foundations team:
- Driving New Business: Forge strong relationships with internal and external stakeholders, engage with UK philanthropic networks, and work with others in the leadership team to develop a new business strategy that leverages our movement's networks and brand.
- Managing Strategic Partnerships: Oversee key partnerships with high-net-worth individuals and Trusts & Foundations, ensuring exemplary account management and securing multi-year commitments aligned with our priorities.
- Leading Innovative Projects: Take charge of pioneering initiatives within Save the Children UK, including our Next Generation project aimed at engaging philanthropists aged 35 and under.
In this role, day -to- day, you will:
- Support the growth of our pipeline alongside senior leadership, nurturing relationships with key stakeholders, and enhancing our external profile.
- Contribute to the leadership of the Philanthropy & Strategic Foundations team, fostering a culture of excellence and collaboration.
- Personally manage transformational philanthropic partnerships, securing significant gifts and providing mentorship to team members.
- Represent Save the Children UK within global forums, collaborating with international partners to maximise the impact of our philanthropic efforts.
- Provide leadership and support to the team, ensuring their well-being and professional development.
To be successful, it is important that you have:
- Proven experience in major donor or trust & foundation fundraising, with a track record of securing six and seven figure gifts.
- Ability to drive new business and identify opportunities for growth.
- Demonstrated leadership in managing complex projects and navigating organizational structures.
- Strong interpersonal skills and the ability to engage with stakeholders at all levels.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, and health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
It happens every five minutes in the UK and changes lives instantly. When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do.
The Stroke Association believe that everyone deserves to live the best life they can after stroke. Operating throughout the UK, the charity provides support services to everyone affected by stroke, including families and carers. The charity raises awareness of stroke and campaign for better emergency, rehabilitation and support services. They also invest in stroke research to help reduce the incidence of stroke, to find the best treatment and long-term care and improve quality of life for stroke survivors.
We’re looking for an experienced and driven individual giving acquisition expert to join the Growth and Acquisition within Mass Engagement. You will be joining the Stroke Association at an exciting and important moment as they continue to develop, diversify and significantly build our individual donor bases and income.
As Supporter Acquisition Manager, you will be responsible for:
- Acquiring new supporters at scale in order to grow income across our cash, regular giving and lottery programmes
- Testing, validating and optimising propositions across a broad range of products and channels
- Playing a key role in the strategic evolution of the Acquisition programme as the charity continue to develop, diversify and significantly build our individual donor bases and associated income
Ideal skills and experience:
- Multi-year budget development, planning and forecasting
- Line management experience or support of a peer
- Strong interpersonal and communication skills
- Passionate about supporting the Stroke Association
Employee benefits include:
- 25 days leave per year (plus bank holidays)
- Pension scheme: employee 3%, employer 6%
- Cashback and discount scheme
- Employee Assistance Programme, including a 24-hour doctor phoneline service, around the clock support through their counselling line, and face-to-face counselling if required
Do you want to help shape a better future for carers across the UK? Are you ambitious and ready to secure high value and impactful partnerships with grant-making organisations?
Carers Trust is recruiting for a passionate and talented Fundraising Manager to support colleagues from all parts of our organisation and network to produce high impact propositions, co-create transformational partnerships with prospective funders and provide best-in-class supporter stewardship.
This role would suit someone looking for an opportunity to build upon their experience of bid writing and donor engagement, and to develop their stakeholder management skills across a multi-disciplinary and fastmoving organisation. You will be creative and ambitious, while able to take a methodical approach and juggle multiple workstreams.
The client requests no contact from agencies or media sales.
Good Faith Fundraising Manager (Trusts and Foundations)
Location: Fully remote with flexible working arrangements
Salary: Up to £37,100 per year FTE, dependent on experience
Contract: Full time, permanent. We are open to this role being full-time or part-time (at least 0.6 FTE). If part-time, the role would likely be more exclusively focused on the Warm Welcome campaign.
Closing date for applications: Wednesday 10th April 2024, 11:59pm
First interviews: w/c 22nd April 2024 or w/c 29th April 2024. Successful candidates will be informed of their interview date and time.
Start Date: ASAP
About the Good Faith Partnership
At Good Faith Partnership (GFP), we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
We were founded in 2016 and are at a critical juncture as we expand and grow.
Who we want on our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Relational, ambitious, curious and solution-focused, aligning with our core values
● Self-starters with high levels of drive, energy and determination to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Calm under pressure, and can adapt quickly in a fast-paced environment
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with strong time management skills.
The Opportunity
This is an exciting opportunity for an ambitious and proactive individual to work within a small, friendly and dynamic team. If you like a varied role and are looking for the potential to continue to grow your Trust and Foundations experience to support work that makes a genuine difference to people’s lives, this could be the role for you.
We are looking for a Fundraising Manager to work predominantly on the Warm Welcome Campaign, whilst also supporting wider fundraising efforts within the Good Faith Partnership. The role will work primarily on Trusts and Foundations, supporting other areas of work within the fundraising function, as necessary.
Joining during an exciting period of growth, you will be inheriting a pipeline of passionate funders who have supported the establishment and rapid growth of the Warm Welcome Campaign since 2022. At the same time, there remains a wealth of funders yet to be approached and relationships to be developed.
You will be responsible for securing significant income for the Warm Welcome Campaign from a variety of sources, mainly from Grant-making bodies. This will involve identifying new opportunities, managing donor relationships and producing compelling communications to promote the work of the Warm Welcome Campaign and the Good Faith Partnership. Reporting to the Development Director, you will work closely with them and other Senior Directors to maximise income potential.
We are also interested in expanding our fundraising with a focus on individual giving, community and corporate fundraising and would value your expertise in these areas.
We have a CRM which will support your activity in:
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Developing and maintaining fundraising systems to ensure excellent donor relationships, maintenance and development
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Identifying trust and foundation opportunities and overseeing the process of grant applications to prospects and funders as well as reporting and communicating with funders.
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Supporting colleagues in identifying and cultivating relationships with current and potential donors.
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Overseeing other Warm Welcome fundraising efforts as appropriate
This role will also be responsible for supporting wider efforts at the Good Faith Partnership in relation to fundraising, including:
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Supporting colleagues on other GFP projects in fundraising efforts, and scoping funding opportunities for potential new GFP projects.
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Supporting the Good Faith Foundation (the linked charity of the Partnership) in relation to relevant fundraising efforts
Person specification
Essential experience
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Successful experience of Trust and Foundation fundraising
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Experience of donor management and building/overseeing fundraising systems
Desirable experience
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Experience of successful income generation from areas outside of Trusts and Foundations
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Experience of fundraising from both faith-based and secular funders
Abilities and Understanding
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Understanding of funder needs, criteria and the ability to apply this understanding when preparing quality applications and funding reports.
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Ability to communicate across a range of mediums, to a range of audiences.
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Ability to develop and maintain relationships with trustees as well as trust and foundation staff.
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Ability to apply the use of thorough research in prospect and funder communications.
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Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.
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Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
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A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.
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All candidates will need to be competent with Google Suite and Microsoft Office
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Able to use a CRM for pipelines, relationship development, reporting and evaluation
Further Details
● Members of the Good Faith team are predominantly based near London, Reading and Bristol. Applicants must be able to travel to London once a month for a Tuesday full team meeting, and to London, Reading or Bristol once a month for coworking.
● This role is fully remote, with flexible working arrangements.
● To apply, please send a cover letter (max 1 side of A4) outlining why you believe you are a good fit for the role, along with a CV by Wednesday 10th April 2024, 11:59pm. Please use ‘Application for Fundraising Manager’ in the email subject line.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Manager role’ in the email subject line and we’ll get back to you as soon as we can.
● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please do so in your covering letter.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and Safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● For more information, please visit our website
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Role outline and purpose
Working as a key link between the Philanthropy team and wider organisational teams, the Philanthropy Content Reporting Manager – Trusts will create specific reporting materials for our key funders. You will hold responsibility for a reporting schedule for named partners and work closely with our impact and finance teams to track progress of funded projects and ensure that we deliver partner/funder updates in line with agreements.
You will have experience of supporting high-value fundraising teams and be adept at building strong relationships across the organisation to help inform the Trusts team about the activities and outputs of our operational teams. You will understand complex qualitative and quantitative data and use this to write up, design and produce high-quality communications for donors. You will be confident at taking the lead on the reporting requirements of our relationship managers, with efficiency and effectiveness.
Responsibilities
• Lead on the bespoke and restricted high-quality reports for funders in line with grant conditions
• Work closely with our project delivery, impact, communications and finance teams to ensure funds are delivering greatest impact for our donors
• Keep up to date on project delivery plans and aspirations
• Understand and translate both qualitative and quantitative information and present these in a visually compelling, digestible format
• Provide insight and performance information to help inform team strategy/projections, including the management of CRM, financials, and KPI reporting requirements
• Coordination of events to support effective donor engagement
Person specification
Technical skills and minimum knowledge:
• Experience in producing high-quality donor reports
• A track record of working collaboratively across a number of teams, including fundraising, operations and communications
• Knowledge of programme monitoring and evaluation principles
• Skilled networker, able to influence and win support from multiple key stakeholders
• Ability to isolate and convey key programme information
Behaviours and competencies:
• Analyses and communicates complex information effectively a range of audiences
• Demonstrates dedication to the values of the Trussell Trust
• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Pro-active and solution focused by problem solving and making recommendations for improvements.
• Works with others as one team, actively listening and collaborating to achieve a shared vision.
• Builds relationships across The Trust, sharing information and expertise.
• Role models inclusive behaviour, values and leadership
Future Frontiers - Senior Fundraising Manager
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Your responsibilities
- Build lasting relationships with supporters
- Develop and manage a portfolio of supporters
- Write applications for funding
- Report on impact
- Line managing our Fundraising Coordinator
- Record-keeping
About you
Experience
Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 5+ figure gifts over multiple years, and/or similar experience of building relationships to meet income targets.
Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations, and/or similar experience of generating new business.
What we can offer you
- Annual leave of 27 days plus bank holidays, increasing with service
- Flexible working with regular working from home as standard, 4pm finish on Fridays
- Annual personal training and development budget of £300
- Employee Assistance Programme, including counselling
- Team building offsites and regular team socials throughout the year
- Additional parental leave pay and additional childcare leave for child’s first 2 years
We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
Please see the full job description for details.
The client requests no contact from agencies or media sales.
Mencap – Senior Philanthropy Manager
Location: London, E1. Hybrid working.
Salary: £47,064 per annum
Contract: Permanent
Mencap - the leading charity for the 1.5 million people in the UK with a learning disability, their families and carers - is seeking an ambitious, experienced fundraiser to develop a sustainable, ambitious Major Donor programme that will grow in volume and reach in coming years, taking Mencap to new heights of support.
Mencap wants the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. Mencap is making this a reality by: providing services that model their vision and ambition; campaigning locally and nationally; helping people with a learning disability to stand up for what they want and need; empowering people, groups and organisations to create real change in their own communities; helping people with a learning disability to gain employment, skills and find paid jobs; offering people information and advice for all areas of their lives and conducting research into important issues to create a positive impact and see real change.
This role will be responsible for managing a portfolio of new and existing relationships for Mencap with philanthropists and grant-makers, providing first class creative relationship management, proactive engagement and efficient reporting, as well as securing five and six figure gifts. The post-holder will also build and manage a pipeline of sustainable income, with a heavy focus on acquisition, supported by the High Value Relationships Lead and Senior Leaders across the organisation.
Mencap is seeking a professional fundraiser with a talent for philanthropy acquisition and securing five-figure+ sums from Major Donors. The ideal candidate will have an ambitious and creative approach to Major Donor fundraising with excellent relationships management abilities and the gravitas and skill to influence and engage cold and warm contacts.
You will have proven experience of building long-term effective relationships with senior stakeholders, both internal and external and of project management and cross-organisational working. Strong written and verbal communication skills will be a must, as well as being a strategic thinker with the ability to convey complex and emotive topics in a clear and compelling way. Finally, you share Mencap’s passion about changing the world for everyone with a learning disability.
Closing date: Tuesday 2nd April.
Could you confidently manage the finances for the largest division of a household name INGO? Are you experienced in international finance business partnering and looking for a new challenge? Are you excited at the prospect of international travel and the opportunity to upskill finance teams based all over the world? If yes, read on!
This industry leading INGO is currently seeking a Deputy Director of Donor Finance to join their high-performing team on a permanent basis. This critical position holds ultimate financial responsibility for their largest directorate, including providing leadership and guidance to the internationally based finance teams, to maintaining and developing longer term plans and being accountable for financial performance against budget.
The key duties of this Deputy Director of Donor Finance are as follows:
- Ensure the maintenance of the directorate’s 2030 financial plan.
- Drive the development of the directorate’s annual business plan and subsequent budget cycle, validating financials and assumptions prior to submission.
- Provide critical challenge of all actual vs budget analysis. Ensuring all risks and opportunities have been understood and accurately captured.
- Business partner with the Country Directors to ensure their finance teams are operating at the highest efficiency level, providing opportunities for upskilling as required.
- Regularly produce reports for and present to the Head Office senior management team, keeping them abreast of in-country programme progress.
- Full responsibility for ensuring donor and year-end audits are conducted in accordance with respective standards, acting as the key point of escalation for anything high risk.
- Work closely with the COO in the development of working papers for the Board and Trustees, attending meetings to present the financials as required.
This role offers a unique opportunity for someone with a strong background business partnering with international teams and stakeholders, who is looking to take their experience to a new level in operational donor finance. This INGO have one of the best reputations in their area of expertise for hiring and developing first-class finance professionals, so this is not a role you want to miss. Please note this role is required to be in their London office for two days per week, and there is a requirement for international travel up to 5 or 6 times pre year.
The successful candidate will have:
- A full accountancy qualification.
- Demonstrable finance business partnering experience in a senior capacity.
- The confidence to challenge and build rapport with Director and Executive level stakeholders.
- Experience working on an international scale, ideally within an INGO but other sectors will be considered.
- A strong track record of capacity building and upskilling.
If this Deputy Director of Donor Finance is of interest, please don’t delay in applying as CVs are under continuous review.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a national Children’s Charity to find their new Philanthropy Manager.
The organisation offers a flexible working environment, with a fully remote working pattern and occasional travel for engagement activities and donor meetings.
This role will play a key part in maximising income for the charity by developing and managing existing relationships and identifying new major donors to secure gifts upwards of £5,000.
Key duties include:
· Raising funds for key projects in line with agreed income targets, making asks at a 4, 5 and 6 figure level.
· Recruiting new philanthropic support into the supporter pipeline whilst managing an engaged pool of existing donors.
· Regularly attending meetings and events with key major donors to maximise income and charity profile.
· Work collaboratively across the charity to research, identify and develop new funding opportunities to achieve strategic objectives.
Experience required:
· Significant experience of managing new and existing high-value fundraising relationships, with a comprehensive understanding of major donor fundraising.
· Track record of securing significant funding for existing and proposed new projects.
· Ability to produce compelling cases for support on social policy issues.
· Excellent influencing and negotiating skills.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SURBITON Shop Manager – Part Time
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Surbiton Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Surbiton
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About World Child Cancer
Most childhood cancers are curable. We know this because survival rates in the UK and Europe regularly top 80%. But for children in low and middle-income countries, the prognosis is bleak with their chance of survival falling to 20%.
The solution? It already exists. The challenge is making sure that every child gets the diagnosis, treatment and care they need. Yet in many countries, public and professional awareness of childhood cancer is dangerously low. Opportunities for early diagnosis are missed. Referrals are delayed. And there are not enough health workers with the specialist skills to diagnose and treat the disease.
It is children and families that pay the price.
Determined to balance this inequality, World Child Cancer works with local, regional, and international partners in some of the world’s poorest countries to improve: Treatment, early diagnosis, family support and advocacy.
Created in 2007, World Child Cancer is a small yet fast-growing, ambitious international charity.
Overview
The Programme Manager role will be crucial to the success and development of the charity. You will be responsible for the management and delivery of our work in Bangladesh & Nepal, ensuring projects are delivered on time, on budget and to high standard. The role will include responsibility for building relationships with partners and potential new partners. The successful candidate will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.
Key Relationships
- Director of Programmes
- Director of Finance
- Country Programme Coordinators
- UK Programme Managers
- Psychosocial Support Advisor
Person Specification
Essential:
- 3 to 5 years international development experience preferably in the field of global health
- Understands theory and practice of Health System Strengthening.
- Understands theory and practice of capacity building programming.
- Knowledge of programme design and planning of complex programmes, including logframes and theories of change.
- Track record of financial management skills, including budget management and planning
- Experience designing and implementing monitoring and evaluation frameworks, including collection and analysis of both quantitative and qualitative data.
- Excellent organisational, planning and time-management skills.
- Proven experience in building relationships and working in partnership with a wide range of stakeholders
- Fluent English (written and verbal)
Desirable:
- Experience living and working in low middle income countries, preferably in Asia.
- Experience working with healthcare professionals both in the UK and abroad.
- Experience managing statutory grants.
Terms of Employment
- Hours: Part-time (3 days per week)
- Location: UK based, hybrid role: Home working for the time being, with the provision for regular meetings in the office. Office attendance encouraged on Mondays (nr Fenchurch Street, London)
- Contract: Part-time Maternity Cover (subject to successful completion of 3 months’ probation)
- Salary: £34,000 - £38,000 Full Time Equivalent (will be pro rata for 3 days per week)
- Annual Leave: 25 days plus 8 bank holidays pro rata and an additional day at Christmas subject to Board approval
- Other: Opportunity to participate in the cycle to work scheme
Timetable
- Closing date for applications: April 14th, 2024
- First interview: TBC
- Second interview: TBC
- The successful appointment is subject to a satisfactory criminal records disclosure and written references.
The client requests no contact from agencies or media sales.
Wimbledon and Putney Commons currently has a full-time vacancy for a Fundraising Manager to join the team as maternity cover. This is a fantastic opportunity for a person who loves making new connections, managing projects, working closely with a friendly team and for someone who would like to make a difference for nature and people.
We are seeking an experienced and self-motivated fundraiser to join our small team to manage income and relationships from a range of funders.
You will support the charity that manages the Commons by increasing income from a range of philanthropic sources by building relationships with supporters, developing grant funded projects and delivering fundraising campaigns and events. Through public appeals, major gifts, grants and sponsorship, you will raise funds to enable the charity to deliver nature and people engagement projects, helping the Commons team to improve accessibility and manage conservation.
We would expect the post holder to at least work the majority of their time in the charity’s office on the Commons to quickly build an understanding of the charity’s work and build relationships with the staff team and stakeholders.
This is fixed term contract, initially for six months but likely to extend for up to one year (ending early May 2025).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.