Emotional Support Worker Jobs in Merseyside
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.
The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).
The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re extremely proud of the support we offer to those living with inherited, progressive sight loss. Our services provide a safe place to find accurate information about inherited retinal conditions; to ask questions and share thoughts, feelings and anxieties with those who genuinely understand.
We are growing our information and support service and looking for two Helpline and Information Coordinators to join our team working 21 hrs per week.
You will be the first point of contact for our telephone helpline, actively listening to callers, assessing their needs and providing high quality information and signposting to Retina UK’s resources including our amazing team of lived experience volunteers who will provide emotional support and guidance as well as coping strategies. We believe that our community deserve the very best support and you will be the professional face of our telephone helpline.
Additionally, you will have responsiblity for the development of information materials and online resources, further enhancing the support we offer to our community. We are looking for someone with previous experience in a similar role with a charity or in an eye health and social care setting. If you want to ensure that people living with inherited, progressive sight loss have the best support experience when they really need it, we’d love to hear from you.
The closing date is Sunday, 28 April, interviews will be held on 7 and 8 May at our Buckingham office. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
This role will be homebased, however regular attendance at our Buckingham office will be required. We offer a generous annual leave entitlement, company pension, a confidential employee assistance programme, eye testing, current statutory leave provisions (ie dependant care) and flexible working.
The client requests no contact from agencies or media sales.
About us:
Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
Opportunity:
Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.
Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.
As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.
What we can offer you:
We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club.
To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).
Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section.
The client requests no contact from agencies or media sales.
Salary: £15,593 per annum + £450 Home Working Allowance per annum
Hours - 21 Hours per week - 3 days
Contract:- Permanent Role
Location: Home-based in the North-East, able to travel throughout the region to visit and offer support to children and families in Teesside, Darlington, County Durham, Sunderland, Tyneside and Northumberland.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the role will include:
- Being an accessible point of contact for the children living with our carers and to our young people, keeping them up to date with the facilities and opportunities available with TACT
- Providing support to children with emotional welfare and mental health needs
- Supporting interventions and activities to ensure stable placement arrangements
- Being able to transport children and young people to events, appointments and meetings (mileage reimbursed)
- Organising and participating in virtual and face-to-face events and occasional residential meet-ups
- Managing all paperwork associated with events and activities
- Willingness to work flexibly, according to deadlines and needs of our families which may include some after-school, evening and weekend work
- Undertaking trauma-informed direct work with children and young people
The successful candidate must also be willing and able to travel to the Yorkshire area quarterly for face-to-face team meetings, training, and wellbeing events with the potential for occasional travel to other areas around the UK to facilitate children's residential stays.
The TACT Yorkshire and North East team are also currently recruiting for a part-time (14 hours per week) Family Finder position, which is advertised separately. We would welcome applications from candidates who feel able to meet the requirements of both posts and would be interested in full-time employment (35 hours per week) with a combined role comprising both posts.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Perkbox – retail discount scheme.
- Stakeholder pension scheme (salary sacrifice).
- Fantastic learning and development opportunities.
- Employee Assistance Programme (including CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- TACT is a home based workforce. We recognise the benefits that flexible home working creates for both the employer and the employee.
As a remote working organisation, we are committed to working with our staff to enable consistent inclusion and engagement across the organisation to ensure the optimum standards of service for our carers and children.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Friday, 26th April 2024
Interview Date: Thursday 9th May 2024 (via teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Location: Homebased with extensive travel across the South East to prisons and other Pact premises
Contract Type: Fixed Term Contract
Job Type: Full time, 37.5 hours per week
Salary: £46,225 per annum plus £1,500 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Would you like a role where you can create systemic change in prison healthcare?
Listen to Families is an innovative new service to improve prison healthcare by involving families and carers more proactively in the process. A pilot project - the first of its kind - has been running in London for around 18 months. It seeks to create mechanisms and opportunities for families to be heard and influence how healthcare services are delivered and developed.
The service listens to the views and experiences of families, feeds that back to the NHS and providers, makes recommendations about where improvements could be made, and works with them to co-produce solutions with people who have lived experience.
This role holder will set up a similar pilot project in four prisons in the South East – HMPs Elmley, Downview, Huntercombe and Aylesbury. This is an opportunity for someone to join and shape the delivery of the project from the day one.
We're looking for:
• A good understanding of service user engagement practices and methodologies.
• Understanding of the importance of professional boundaries and the complex/vulnerable nature of our service users.
• Knowledge and understanding of the diverse needs of prisoners and their families, including those from marginalised communities.
• Experience of service user involvement with diverse groups, ideally including people who have been affected by the criminal justice system.
We would welcome applications from people who have lived experience – that could be as a family member of someone in prison; or as someone who has been in prison.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button
Other information:
Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Prison Healthcare Engagement Manager, Family-Centered Healthcare Liaison Officer, Healthcare Community Engagement Lead, Family Advocate for Prison Healthcare, Prison Healthcare Liaison Officer, Family Engagement Coordinator for Healthcare Services, Healthcare Family Liaison Specialist, Healthcare Involvement Project Manager, Family Voice in Prison Healthcare Coordinator, Healthcare Collaboration and Engagement Specialist, etc.
REF-212 934