Employer Engagement Manager Jobs in Home Based
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to play an integral role in creating a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to lead on developing strategic relationships with partners to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education.
This role will suit a proactive and dynamic individual with the ability to plan and deliver a national approach to map organisations and services that are in contact with kinship families, develop effective relationships, and create referral pathways into the Training and Support Service. Working with a range of stakeholders including schools, healthcare providers, national and local charities, and cultural and faith organisations, you will help connect the ecosystem of support for kinship families across England.
Excellent communication and presentation skills, accurate and timely use of our Salesforce CRM, effective collaboration across teams within Kinship and excellent attention to detail will be key to achieving our goals.
What you'll be doing:
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Working with the Head of Network Development to plan and execute a new strategic approach to developing partnerships with relevant organisations
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Building an up-to-date and accurate picture of the organisations in contact with kinship families
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Leading on the development and ongoing management of partnerships across a wide range of organisations including education and health, charities and cultural and faith groups
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Establishing connections between partner organisations, the Training and Support team, peer support groups, Kinship’s services, and the wider ecosystem of kinship support
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Proactively using our Salesforce CRM database to record, collate, and analyse information to inform delivery and evidence effectiveness of your work
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Collaborating effectively with internal colleagues and external partners to collect and share information and to develop and deliver effective plans to reach and engage kinship carers
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Collaborating with the marketing team to develop integrated plans or reaching and promoting Kinship to key organisations
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Being a credible and knowledgeable face of Kinship, including preparing and delivering high quality presentations, in person and online, to raise awareness about the Training and Support Service and other services and programmes
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Promoting available resources including the online information hub, Kinship Compass to kinship carers
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Collaborating with partners to attend awareness raising workshops on the Training and Support Service, establish referral pathways, and improve signposting to support
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In collaboration with the training team, supporting the development and delivery of high quality and engaging training and support roadshows and events for kinship carers
What you’ll need to demonstrate:
Essential Requirements include:
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Experience of delivering a strategic engagement plan to develop strong, collaborative relationships with a range of stakeholders, ideally in a relevant role and organisation
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Experience of proactively and successfully identifying and securing new relationships, managing a pipeline, and account managing relationships
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Excellent project management skills with proven ability to work across teams and coordinate work and activity to achieve organisational objectives
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Ability to respond quickly and effectively to external opportunities and developments
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Excellent communication skills, with an ability to present information clearly, accurately, and persuasively
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Ability to represent Kinship confidently and effectively with a range of audiences
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Experience of using databases to manage and build relationships (ideally Salesforce)
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities
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Able to work on own initiative and take responsibility for own area of work
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
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Confident user of Word, Excel and PowerPoint
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Ability to travel to meet the needs of the role
Desirable
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Experience of kinship care
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Own vehicle and clean driving license
Kinship is an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
As a Projects Manager at Friends, Families and Travellers you'll be at the forefront of our mission to create a more inclusive society for Gypsies, Travellers and Roma. Your role will involve overseeing the planning, execution, and delivery of diverse projects from our Training and development arm, ensuring they align with our strategic objectives and exceed supporter and client expectations.
What makes this role special? You'll have the opportunity to unleash your problem-solving skills in a collaborative environment where your ideas are valued, and will play a critical role in the delivery of our strategic priorities. From RAID logs to idea-storming sessions to project execution, your expertise will help shape the future of our Training and Development team.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
About the team
The Digital team was created in 2022, with aims including ‘to update our use of systems so that they better meet our needs, provide answers more quickly and easily, and increase the robustness and efficiency of the ways we use data’ as well as to ‘help us change the way we work, not just the systems we use.’
Until now a one-person team, we are adding the CRM and Analytics Manager role to provide a greater focus for development of our key data systems, and to meet increased demand from across Impetus as we drive use of CRM. The team works cross-organisationally, providing development for, collaborating via established working groups with, all teams within Impetus.
About this role
We are looking for a talented professional with a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing key support to all of our teams as well as expanding and improving the range of data available to us.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and collaboration with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects.
You will also aggregate, visualise, and draw relevant insight from data across our systems, including Salesforce, Google Analytics, and our social media platforms. In time, we will look to combine our own data with other external and open data. Since Impetus is in the early stages of making the best use of this cross-systems, cross-organisational data, you will have broad freedom and responsibility to set the overall direction of development, in collaboration with relevant teams, as well as the specific dashboards and other outputs that you create.
The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice. You will also have experience of working with a broad range of data to produce high quality visual and analytic outputs and a commitment to enabling data-driven decision-making.
This position requires someone that can collaborate with a wide variety of teams as well as frequently working independently and with a high degree of autonomy. You will be able to own CRM for an impactful, curious, and growing organisation, as well as providing it with the usable insight it craves to further grow and deliver impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training
- Collaborate with our Salesforce support partner to leverage additional administration, and development project, resource
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
- Collaborate with the Comms team to ensure we are making the most effective and efficient use of Pardot for our email lists.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Analytics:
- Lead the development, and administration of our data integration and transformation and Data Warehouse systems
- Lead the development of our organisational reporting (initial development in Domo, but likewise open to moving to e.g. PowerBI)
- Working with the Comms team, developing and reporting from Google Analytics
- Identifying and using open data, for example from government departments around employment and education
Collaboration:
- Aiding the development of a culture of data literacy and data-driven decision-making across Impetus
- Working with charity partners to develop foundational data and reporting capabilities
- Working with third parties providing data and insight to our partners or the wider sector
Person specification
Essential
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context
- Significant experience of collaborating closely with varied stakeholders to determine requirements, evaluate solutions, and plan development
- Demonstrated ability to manage and interpret varied datasets to inform strategic decision-making
- Knowledge of reporting tools, for example PowerBI or Domo, together with a track record of creating dashboards and driving their adoption
- Knowledge of SQL
- Experience with MS Office suite
- Strong attention to detail with a clear and diligent working approach.
- Ability to work independently and use initiative to manage a busy and varied workload
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
- A proactive and solutions focussed approach
- Experience working with agencies and partners
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences (e.g. reports, presentations)
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
Desirable
- Knowledge of Snowflake, Python, Google Analytics 4
- Significant experience of Salesforce administration
- Experience with cross-system automation tools e.g. Zapier, Power Automate
- Experience scraping and using open data
- Experience working in the charity or not-for-profit sector
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone isencouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
Click on the URL link below
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 15 April 2024
Interviews
First round interviews will take place: 23 and 24 April 2024
Second round interviews will take place: w/c 29 April 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
WEBSITE AND CONTENT MANAGER
Full Time, 35 Hours per week
(Monday to Friday, 9am to 5pm)
Salary Range £31,500 to £33,000 per annum (Depending on Experience)
Based at The Frances Hay Centre, Banbury with the possibility of hybrid working
We are looking for a creative and experienced individual to lead us through a period of continuous improvement and development across our website.
Role purpose
The Website and Content Manager is responsible for attracting and converting audiences through our website (WordPress) through the day-to-day operational management of content and features, including data insight, analysis, testing and measurement. Critically and fundamentally, it is expected that the postholder will drive improvements to the accessibility and inclusivity of our website and content.
About us
At Dogs for Good, we believe that dogs, and the bond we share with them, can help people lead happier, healthier and more independent lives. This is an exciting time to join the organisation as we embark on a bold, new strategy to move to a more community-led model, alongside a greater emphasis on training, education and advocacy. Over the next five years, this will increase the impact in our three priority areas – improving the quality of life for people and dogs; increasing the understanding of the value of connection with a dog; and creating a more inclusive society.
Why work with us?
We know how competitive the market is for hiring multi-skilled digital leaders who can simultaneously spot an opportunity to improve conversions on a website, have a conversation in Plain English with a developer and influence a team to get behind them… however, how many employers can offer daily puppy content? SO MANY PUPPIES!
On a serious note, we are looking for someone to join our small but dedicated communications team at a time when we are preparing for a website refresh (Discovery is due to complete imminently followed by Build) and we want to make sure that we optimise every piece of content and every feature available in the long-term. We know that this takes dedicated resource and continuous improvement.
Salary – £31,500 – £33,000. In addition we offer a range of great benefits, including 25 days annual leave, plus additional time off between Christmas and New Year (and not working your birthday!); a generous contributory pension scheme; hybrid working, a great office environment (that’s also shared with our dogs) on the edge of Banbury.
To apply, please send a copy of your CV with a covering letter explaining why you are right for this role in accordance with the Selection Criteria, Please note we cannot consider your application for this vacancy without a completed Equal Opportunities Monitoring Form. If we receive your Covering Letter and CV without the Equal Opportunities Form, your application will not be considered in the short listing process.
When you send your application email, please make it clear which vacancy you are applying for.
Recruitment timeline
Closing date for applications – noon on Monday 22 April
1st interviews will take place via Microsoft TEAMS on Wednesday 1 May
2nd interviews will take place at our Centre in Banbury on Wednesday 8 May
Title: Adventure Programme Support Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, depending on experience
Location: Home-based, flexible with easy access to the Wiltshire area
Contract: Permanent
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Friday 26th April at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Adventure Programme Support Manager to support both young people and volunteers on our Adventure Programme. Working alongside the Programme Managers you will act in a support function across the activity days and camps, and be involved in direct one to one support for young people. You will also work alongside the Volunteering Lead to recruit, manage and support the volunteers who are front and centre of ensuring our young people’s positive experiences and outcomes. This is a diverse role with the opportunity to make a real difference to the lives of vulnerable young people both through direct work and supporting the wider team.
Programme Support
This aspect of the role includes;
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Attending residential camps and activity days throughout the year, assisting with organising and delivering the Adventure Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Supporting work with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Supporting work with our referral partners to ensure they have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Contributing to ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Programme Managers to support young people moving on to the Mentoring Programme, and promoting take up of the Bursary Programme.
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Supporting the development of further opportunities for young people both during and after their YAT journey.
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Assisting the day-to-day administration and management of the programme. This may include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Creating website and social media content to highlight and promote YAT’s work.
Volunteer Management
Volunteers are critical to the success of our programme for vulnerable young people; recruiting, supporting and developing capable, skilled, empathetic, engaging and committed volunteers is essential to the impact of our work.
This aspect of the role includes;
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Promoting volunteering opportunities and recruiting new volunteers to the organisation to ensure needs are met.
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Acting as a key point of contact for volunteers, maintaining communication and engagement with the charity.
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Administering all aspects of a volunteer’s involvement with the Trust, including completing the relevant checks and references, record keeping and database maintenance.
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Organising, preparing and information sharing with volunteers to ensure they are ready to fulfil their role.
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Supporting volunteers in their role on our Adventure Programme, facilitating opportunities for informal supervision and debriefing. Our volunteers work tirelessly to ensure the young people get as much as possible from their time with the Youth Adventure Trust, and often deal with challenging and impactful situations.
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Developing and coaching volunteers in their role through working alongside them as they support young people on our Adventure Programme residential camps and day activities.
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Creating and delivering training opportunities for new and existing volunteers.
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Creating website, newsletter and social media content to promote volunteering and engagement with the charity.
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Supporting our Volunteer Committee in their functions which include organising awareness raising and social events.
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Developing opportunities for a diverse portfolio of volunteering roles within the organisation.
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Supporting the fundraising team through providing feedback, reports or event support.
Across the role you will;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. In addition, you’ll need an excellent understanding of volunteering and relevant experience working with and managing volunteers. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and promoting the welfare of young people.
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Relevant experience of working with young people aged 11 - 14 years old, preferably in a residential environment as well as outside of this.
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Relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.
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Knowledge of volunteering issues and legal requirements.
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Experience of delivering training and strong facilitation skills.
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Experience in working in partnership with other professional organisations.
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Strong team skills with the ability to motivate and support a wide range of people.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, databases and social media.
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Knowledge of marketing and promotion, with an ability to use those skills to promote opportunities effectively.
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Excellent administrative skills and a methodical and thorough approach.
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Excellent communication and interpersonal skills.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust. A personal interest in and an understanding of the positive impact outdoor adventure, especially for vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours including occasional evenings, weekends and a handful of residential trips as required is essential - if you are looking for a predictable Monday to Friday, 9-5, work environment throughout the year, this won’t be the right fit.
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A full clean driving licence and access to your own vehicle is required
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on the Youth Adventure Trust website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.
The Application Form should be returned to:
Tessa Woodrow, Director of Programmes and Development
Applications Closing Date: Friday 26th April 2024 at 9am
Interview Date: Friday 3rd May 2024 in the Wiltshire area
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
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Application form
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Recruitment of Ex-offenders Policy
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Example Reference Questions
The client requests no contact from agencies or media sales.
As part of the Getting Help team, you will provide social and practical support to adults with common mental health problems in a range of settings across Heywood, Middleton & Rochdale (HMR). This includes assessment and support planning, and community outreach. Typically, Community Engagement Workers support people who are on the waiting list for or who are engaging in Talking Therapy. The Getting Help team works in partnership with HMR Talking Therapies delivered by the Big Life Group and Pennine Care NHS Foundation Trust.
This role is subject to an Enhanced DBS Check
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
JOB PURPOSE: As Supporter Engagement Manager, you will lead the Supporter Engagement Team developing the strategy for delivering exceptional donor journeys for our supporters. You will be responsible for leading on delivering excellent customer service, ensuring that all supporters are engaged with appropriately and receive exceptional supporter care and are encouraged to continue their support. Data capture, accurate income processing and timely thank you acknowledgements are key to this role. Managing and evaluating the trends of our supporters through this captured information to better engage people with the charity long term. You will continuously improve processes and procedures to ensure all our donors and supporters have a great experience supporting Bluebell Wood Children’s Hospice.
SALARY: BAND L £36,334
MAIN DUTIES & RESPONSIBILITIES
· Develop and implement a Supporter Experience strategy, consulting with colleagues from across the charity to set clear long-term and short-term objectives, with KPI based engagement targets.
· Monitor and review team performance against these and provide regular reports to the Income Generation and Communications Director.
· Recruit and manage your team effectively to deliver excellent supporter engagement across all channels including telephone, email, postal and social media enquiries.
· Manage and support the reception department for the Hospice, ensuring that this functionality delivers the key objectives set out by the Supporter Engagement strategy, proving excellent family and customer experience at every touch point.
· Carry out regular one to ones and appraisals and have clear objectives and meet agreed KPIs, within agreed timescales.
· Be responsible for ensuring supporters receive the highest standard of customer service and that all Bluebell Wood fundraising income is processed, thanked, and banked in a timely manner.
· Ensure all requests for materials from supporters are fulfilled in line with the specific supporter journeys and provide support and advice to our supporters with their fundraising activity.
· You will be responsible for the Supporter Engagement budget; setting, monitoring, and reporting on income and expenditure. Taking action to address overspends, manage resources, and capitalise on opportunities.
· Be an active member of the Income Generation management team, working to devise and deliver a clear supporter experience and create effective and engaging supporter journeys for all audiences.
· With your team ensure timely and compliant recording of financial and personal information.
· Lead on the monitoring, reviewing and standardisation of processes for recording, banking and acknowledgement of income, supporter contact and preferences, complaints, and enquiries.
· Ensure the Supporter Engagement Team adhere to GDPR and all other appropriate regulatory and legislative guidelines.
· Take responsibility for the recording of fundraising income onto the CRM and produce reports and analysis when required. Working closely with Finance to regularly check compliance with audit requirements and review and code all income correctly.
· When required, provide the Income Generation and Communications Director with timely information to address the resolution of all complaints received ensuring satisfactory conclusion, recorded learnings.
· Keep abreast of developments and remain up to date on changes in supporter care protocols to ensure the organisation remains at the forefront of Supporter Experience within the sector.
· Provide support to the wider fundraising team by attending events and representing Bluebell Wood at supporter events/engagements/conferences.
· The Supporter Engagement Team will act as the volunteer supervisors for the fundraising team, supporting with the administration and co-ordination.
· Attend relevant external events to represent the Supporter engagement team and support with data acquisition targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Manager
Location: Hems Way, Lincoln, LN4 2GW. We currently operate a Hybrid Working system of a minimum of 3 days in the office and 2 days at home.
Salary: £32,000 - £37,000 per annum depending on experience
Hours: 37.5 per week
Type: Permanent
Reporting to: Head of Comms & Marketing
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
About the Role
Are you passionate about providing support to those in need during critical moments? Do you excel in building meaningful relationships and connecting with communities? If so, we invite you to join us at Lincs as our Supporter Engagement Manager.
The main purpose of the role is to support the development and implementation of supporter-centric strategies to provide best-in-class donor engagement to underpin the delivery of the LNAA Income and Engagement Strategy
Full details of this opportunity are available on our website.
Our Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.
Closing date: Monday 22nd April 2024
Interview date: Week commencing 29th April 2024
We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You’ll be the driving force behind psychology careers guidance, by delivering the BPS careers strategy and expanding opportunities for aspiring and qualified psychologists at every stage of their professional journey.
From undergraduate to chartered status, you'll provide them with relevant and engaging career information across diverse pathways, including research and practitioner psychology, new workforce roles supporting the NHS long-term plan, and psychology graduates working in other commercial settings.
Leading our student ambassador program, you’ll recruit and empower students to promote BPS within their universities and collaborate with the student committee to design a strategy and help them deliver their objectives.
Hosting regular career events, such as the Psychology Careers Festival, you'll leverage expertise from our membership and employer networks to provide comprehensive and engaging programs.
Your impact will extend to fostering relationships with educational institutions and employers, identifying collaboration opportunities to meet workforce demands, and working with our member networks to represent the various domains of psychology to aspiring psychologists.
You’ll have proven experience in careers advice, with strong leadership skills to build stakeholder and student relationships, and will manage a diverse portfolio of content creation and event management.
Join us in driving meaningful change within the BPS community, empowering psychologists to make informed career choices.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
How to apply.
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job description.
The closing date for applications is 11.59pm on Sunday 07 April 2024
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
We reserve the right to close this vacancy early if a sufficient number of suitable applications for the role are received. Therefore, if you are interested, please submit your application as early as possible.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
The client requests no contact from agencies or media sales.
Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.
We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.
About Public Voice
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.
To apply, please submit a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.