Employer Supported Volunteering Manager Jobs in Home Based
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Title: Adventure Programme Support Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, depending on experience
Location: Home-based, flexible with easy access to the Wiltshire area
Contract: Permanent
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Friday 26th April at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Adventure Programme Support Manager to support both young people and volunteers on our Adventure Programme. Working alongside the Programme Managers you will act in a support function across the activity days and camps, and be involved in direct one to one support for young people. You will also work alongside the Volunteering Lead to recruit, manage and support the volunteers who are front and centre of ensuring our young people’s positive experiences and outcomes. This is a diverse role with the opportunity to make a real difference to the lives of vulnerable young people both through direct work and supporting the wider team.
Programme Support
This aspect of the role includes;
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Attending residential camps and activity days throughout the year, assisting with organising and delivering the Adventure Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Supporting work with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Supporting work with our referral partners to ensure they have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Contributing to ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Programme Managers to support young people moving on to the Mentoring Programme, and promoting take up of the Bursary Programme.
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Supporting the development of further opportunities for young people both during and after their YAT journey.
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Assisting the day-to-day administration and management of the programme. This may include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Creating website and social media content to highlight and promote YAT’s work.
Volunteer Management
Volunteers are critical to the success of our programme for vulnerable young people; recruiting, supporting and developing capable, skilled, empathetic, engaging and committed volunteers is essential to the impact of our work.
This aspect of the role includes;
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Promoting volunteering opportunities and recruiting new volunteers to the organisation to ensure needs are met.
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Acting as a key point of contact for volunteers, maintaining communication and engagement with the charity.
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Administering all aspects of a volunteer’s involvement with the Trust, including completing the relevant checks and references, record keeping and database maintenance.
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Organising, preparing and information sharing with volunteers to ensure they are ready to fulfil their role.
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Supporting volunteers in their role on our Adventure Programme, facilitating opportunities for informal supervision and debriefing. Our volunteers work tirelessly to ensure the young people get as much as possible from their time with the Youth Adventure Trust, and often deal with challenging and impactful situations.
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Developing and coaching volunteers in their role through working alongside them as they support young people on our Adventure Programme residential camps and day activities.
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Creating and delivering training opportunities for new and existing volunteers.
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Creating website, newsletter and social media content to promote volunteering and engagement with the charity.
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Supporting our Volunteer Committee in their functions which include organising awareness raising and social events.
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Developing opportunities for a diverse portfolio of volunteering roles within the organisation.
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Supporting the fundraising team through providing feedback, reports or event support.
Across the role you will;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. In addition, you’ll need an excellent understanding of volunteering and relevant experience working with and managing volunteers. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and promoting the welfare of young people.
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Relevant experience of working with young people aged 11 - 14 years old, preferably in a residential environment as well as outside of this.
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Relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.
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Knowledge of volunteering issues and legal requirements.
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Experience of delivering training and strong facilitation skills.
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Experience in working in partnership with other professional organisations.
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Strong team skills with the ability to motivate and support a wide range of people.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, databases and social media.
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Knowledge of marketing and promotion, with an ability to use those skills to promote opportunities effectively.
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Excellent administrative skills and a methodical and thorough approach.
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Excellent communication and interpersonal skills.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust. A personal interest in and an understanding of the positive impact outdoor adventure, especially for vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours including occasional evenings, weekends and a handful of residential trips as required is essential - if you are looking for a predictable Monday to Friday, 9-5, work environment throughout the year, this won’t be the right fit.
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A full clean driving licence and access to your own vehicle is required
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on the Youth Adventure Trust website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.
The Application Form should be returned to:
Tessa Woodrow, Director of Programmes and Development
Applications Closing Date: Friday 26th April 2024 at 9am
Interview Date: Friday 3rd May 2024 in the Wiltshire area
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
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Application form
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Recruitment of Ex-offenders Policy
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Example Reference Questions
The client requests no contact from agencies or media sales.
Could you be our next Snow Camp Midlands Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across the Midlands.
This is a really exciting opportunity to play a key role in Snow Camp’s development in the Midlands. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Friday 26th April 2024
Interviews: Wednesday 8th May, Snow Camp Midlands Office, Ackers Adventure, Birmingham, B11 2PY.
Salary: £30,250 per annum (this includes a 10% bonus paid annually in July each year)
Please ensure you submit a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the Midlands Programme Manager job role.
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
As a Projects Manager at Friends, Families and Travellers you'll be at the forefront of our mission to create a more inclusive society for Gypsies, Travellers and Roma. Your role will involve overseeing the planning, execution, and delivery of diverse projects from our Training and development arm, ensuring they align with our strategic objectives and exceed supporter and client expectations.
What makes this role special? You'll have the opportunity to unleash your problem-solving skills in a collaborative environment where your ideas are valued, and will play a critical role in the delivery of our strategic priorities. From RAID logs to idea-storming sessions to project execution, your expertise will help shape the future of our Training and Development team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers are linked to one of our 40 county committees across England & Wales.
You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme. The role also includes the line management of the Volunteering Projects Co-ordinator.
Key responsibilities:
Volunteering systems & processes
- As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI. This includes making decisions to support system development, testing, communications and training for users.
- Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems.
- Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
- Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.
Diversify and expand volunteer offer
- Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
- Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors.
- Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
- Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
- Manage and evaluate pilots – gathering evidence to inform future development.
Volunteer learning and development
- Understand volunteer learning and training needs and organisational requirements to inform future development.
- Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
Volunteer communications and recognition
- Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters.
- Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.
Team management and leadership
- Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
- Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
- Volunteer management – very good understanding and experience of volunteering development and management good practice.
- Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
- Previous people management experience – including setting goals and managing performance.
- Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
- IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- A positive and creative approach to work.
- Self-motivated and confident in working both independently and in a team environment.
- Ability to manage time effectively, prioritise workload and plan ahead.
- A full UK driving licence.
Desirable
- Experience of managing and developing a volunteer ambassador programme.
- Experience of using and supporting others in use of MS Dynamics.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
WEBSITE AND CONTENT MANAGER
Full Time, 35 Hours per week
(Monday to Friday, 9am to 5pm)
Salary Range £31,500 to £33,000 per annum (Depending on Experience)
Based at The Frances Hay Centre, Banbury with the possibility of hybrid working
We are looking for a creative and experienced individual to lead us through a period of continuous improvement and development across our website.
Role purpose
The Website and Content Manager is responsible for attracting and converting audiences through our website (WordPress) through the day-to-day operational management of content and features, including data insight, analysis, testing and measurement. Critically and fundamentally, it is expected that the postholder will drive improvements to the accessibility and inclusivity of our website and content.
About us
At Dogs for Good, we believe that dogs, and the bond we share with them, can help people lead happier, healthier and more independent lives. This is an exciting time to join the organisation as we embark on a bold, new strategy to move to a more community-led model, alongside a greater emphasis on training, education and advocacy. Over the next five years, this will increase the impact in our three priority areas – improving the quality of life for people and dogs; increasing the understanding of the value of connection with a dog; and creating a more inclusive society.
Why work with us?
We know how competitive the market is for hiring multi-skilled digital leaders who can simultaneously spot an opportunity to improve conversions on a website, have a conversation in Plain English with a developer and influence a team to get behind them… however, how many employers can offer daily puppy content? SO MANY PUPPIES!
On a serious note, we are looking for someone to join our small but dedicated communications team at a time when we are preparing for a website refresh (Discovery is due to complete imminently followed by Build) and we want to make sure that we optimise every piece of content and every feature available in the long-term. We know that this takes dedicated resource and continuous improvement.
Salary – £31,500 – £33,000. In addition we offer a range of great benefits, including 25 days annual leave, plus additional time off between Christmas and New Year (and not working your birthday!); a generous contributory pension scheme; hybrid working, a great office environment (that’s also shared with our dogs) on the edge of Banbury.
To apply, please send a copy of your CV with a covering letter explaining why you are right for this role in accordance with the Selection Criteria, Please note we cannot consider your application for this vacancy without a completed Equal Opportunities Monitoring Form. If we receive your Covering Letter and CV without the Equal Opportunities Form, your application will not be considered in the short listing process.
When you send your application email, please make it clear which vacancy you are applying for.
Recruitment timeline
Closing date for applications – noon on Monday 22 April
1st interviews will take place via Microsoft TEAMS on Wednesday 1 May
2nd interviews will take place at our Centre in Banbury on Wednesday 8 May
UNIVERSITY OF OXFORD
Prospect Research Manager
We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager.
Based in the University of Oxford’s Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team’s work in carrying out due diligence research as part of the University’s donations acceptance process.
About the role:
Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities.
This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums.
About you:
We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University.
Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach.
What We Offer:
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership of CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal to apply to vacancy 171887.
- Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 15 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
About Us
Volunteer Centre Tower Hamlets (VCTH) is a small charity, established in 2008. Our mission is to increase the quality, quantity and impact of volunteering in Tower Hamlets. We work with one of the youngest, most diverse populations in the country. We broker residents into inspiring volunteer roles. We train and advise charitable organisations on running inclusive, high quality volunteering programmes, and we advertise their volunteer roles.
Do you share our passion for volunteering and believe that it can transform lives and build fairer, more compassionate communities? If so, you could be just who we are looking for to join our supportive and impactful team.
As our Volunteering Advisor, you will work across two programmes, both of which support people from Global Majority communities into volunteering. You will help volunteers gain the skills, experience and confidence that they need to increase their employability, and you will lead on delivering our Minoritised Ethnic Trustees (METs) programme, recruiting, training and supporting local residents to become charity trustees.
Key responsibilities of the role include:
- promoting volunteering widely; running stalls at community events, giving targeted presentations, organising borough-wide Volunteer Fairs, and working with referral agencies
- developing trustee training materials and facilitating engaging, interactive sessions, then matching trainees to trustee positions
- enrolling volunteers, motivating them to overcome barriers, helping them to secure and sustain volunteering placements, and tracking their progress
- working with hundreds of local Volunteer Involving Organisations to develop and advertise inspiring volunteer roles that meet a wide range of needs, abilities and interests
- using your analytical and proficient IT skills to produce reports and help review services.
We are currently office-free. This hybrid role is home-based, but with a requirement to undertake regular work at community venues around Tower Hamlets.
We are open to discussing how the 21 hours are worked across the working week.
The ability to speak a community language and local knowledge of Tower Hamlets would be an asset, but are not essential. We are very keen to hear from candidates with lived experience relevant to this role, from Volunteer Managers, and from people who are passionate about volunteering.
Benefits include:
- 5% employer pension contribution
- Full Time Equivalent 33 days annual leave, inclusive of bank holidays, rising with length of service
- Employee Assistance Programme
- Training for continued professional development
- Time Off In Lieu
Closing date for applications is 9.30am on Tuesday 9 April 2024.
Interviews will take place the week commencing 15 April 2024.
The client requests no contact from agencies or media sales.
JOB PURPOSE: As Supporter Engagement Manager, you will lead the Supporter Engagement Team developing the strategy for delivering exceptional donor journeys for our supporters. You will be responsible for leading on delivering excellent customer service, ensuring that all supporters are engaged with appropriately and receive exceptional supporter care and are encouraged to continue their support. Data capture, accurate income processing and timely thank you acknowledgements are key to this role. Managing and evaluating the trends of our supporters through this captured information to better engage people with the charity long term. You will continuously improve processes and procedures to ensure all our donors and supporters have a great experience supporting Bluebell Wood Children’s Hospice.
SALARY: BAND L £36,334
MAIN DUTIES & RESPONSIBILITIES
· Develop and implement a Supporter Experience strategy, consulting with colleagues from across the charity to set clear long-term and short-term objectives, with KPI based engagement targets.
· Monitor and review team performance against these and provide regular reports to the Income Generation and Communications Director.
· Recruit and manage your team effectively to deliver excellent supporter engagement across all channels including telephone, email, postal and social media enquiries.
· Manage and support the reception department for the Hospice, ensuring that this functionality delivers the key objectives set out by the Supporter Engagement strategy, proving excellent family and customer experience at every touch point.
· Carry out regular one to ones and appraisals and have clear objectives and meet agreed KPIs, within agreed timescales.
· Be responsible for ensuring supporters receive the highest standard of customer service and that all Bluebell Wood fundraising income is processed, thanked, and banked in a timely manner.
· Ensure all requests for materials from supporters are fulfilled in line with the specific supporter journeys and provide support and advice to our supporters with their fundraising activity.
· You will be responsible for the Supporter Engagement budget; setting, monitoring, and reporting on income and expenditure. Taking action to address overspends, manage resources, and capitalise on opportunities.
· Be an active member of the Income Generation management team, working to devise and deliver a clear supporter experience and create effective and engaging supporter journeys for all audiences.
· With your team ensure timely and compliant recording of financial and personal information.
· Lead on the monitoring, reviewing and standardisation of processes for recording, banking and acknowledgement of income, supporter contact and preferences, complaints, and enquiries.
· Ensure the Supporter Engagement Team adhere to GDPR and all other appropriate regulatory and legislative guidelines.
· Take responsibility for the recording of fundraising income onto the CRM and produce reports and analysis when required. Working closely with Finance to regularly check compliance with audit requirements and review and code all income correctly.
· When required, provide the Income Generation and Communications Director with timely information to address the resolution of all complaints received ensuring satisfactory conclusion, recorded learnings.
· Keep abreast of developments and remain up to date on changes in supporter care protocols to ensure the organisation remains at the forefront of Supporter Experience within the sector.
· Provide support to the wider fundraising team by attending events and representing Bluebell Wood at supporter events/engagements/conferences.
· The Supporter Engagement Team will act as the volunteer supervisors for the fundraising team, supporting with the administration and co-ordination.
· Attend relevant external events to represent the Supporter engagement team and support with data acquisition targets.
The client requests no contact from agencies or media sales.
Job Title:Finance Manager
Location: Hemel Hempstead
Salary: £35 – 40k pro rata
Job Type: Part Time, Permanent. 22.5 hours per week (Office days 2, 1 day choice of homebased or office)
About us:
Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.
Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes.
About the role:
Skills and Experience Required:
· Previous experience as a Finance Manager in a similar role
· Experience in preparing monthly management accounts and year-end accounts for
audit
· Solid knowledge of financial and accounting procedures
· Excellent organisational skills, able to prioritise and manage work to deadlines.
· A team player, proactive in supporting and communicating with finance and non-
finance colleagues
· Part-qualified from a recognised accountancy body
· Experience with Xero
· Experience in overseeing payroll processes
What we can offer you
The role is for 3 days per week, we will require you to be office based (Hemel Hempstead) on a Tuesday and Wednesday with the third day worked flexibly/remotely. You will be part of a supportive Senior Management Team helping to drive growth as we plan for the next 5 years of our development.
Benefits
· Wellbeing support
· Supportive colleagues
· Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training and DBS checks.
Deadline for applications: 9am, Friday 5th April 2024
Interview date: 18th April 2024.
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are Made in Hackney
Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of a pivotal movement where a new type of food culture is being formed with care, compassion and justice at its core.
We are seeking a highly motivated and strategically minded individual to become our Operations Manager. You will have experience of working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies.
You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate in the most effective way. You will not shy away from problem solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.
The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.
Responsibilities include:
HR & Training
- Lead the organisation’s HR function, keeping abreast of latest guidance in employment law and HR legislation and act as the lead liaison with Croner external HR support;
- Ensure employment practice is legally compliant and fair (including management of recruitment, selection and onboarding, flexible working, diversity & equal opportunity, disciplinary/grievance, termination), with a focus on being a fully inclusive employer;
- Oversee monthly staff salary payment and coordinate with external payroll provider;
- Oversee arrangement and monitoring of staff training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc;
- Coordinate regular team meetings and arrange meeting venues where necessary, to ensure effective communication and mutual support.
- Oversee any organisational structure reviews and ensuring a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;
- Review, update and create risk assessments and organisational policies on a regular basis to incorporate latest government guidance and legislation (eg. Health & Safety, Safeguarding) and ensuring they are reviewed by the Board on a regular basis;
- Lead on organisation’s DBS process, supporting core team to keep an overview of outstanding DBS checks needed in their project teams;
- Act as MIH’s Safeguarding Lead – conducting regular reviews of safeguarding policy and procedures, overseeing safeguarding training for staff and volunteers and completing regular refresher training to comply with best practice;
- Data Protection Lead - ensuring Data Protection Policy is updated and adhered to by everyone in the organisation, regularly updating and responding to any data breaches;
Salesforce Admin
- To be the main point of contact for technical support and training needs for core users, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Training will be provided to support this role.
- Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys and application forms etc;
- Onboard and train new users, and grow level of expertise among the core team;
- Implement custom features when new work streams/programmes are set up and as organisational needs grow;
- Oversee support partnership with external technical support and training provider.
- Support the Fundraising Manager and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;
- App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce
Governance and Strategy
- Participate in team meetings and contribute to Leadership Team meetings where appropriate.
- Contribute to strategic discussions on the future path of the organisation.
- Lead support to Board of Trustees assisting Chair with trustee meeting, keeping Charity Commission website updated, and assisting with trustee recruitment, induction and training, and board reviews etc;
- Act as the lead staff team representative on Resource & Remuneration board sub-committee
Venue Management
MIH has a part time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Operations Manager will oversee them and support on key areas of venue management in the following ways:
- Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings;
- Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested in a timely manner;
- Ensure venue meets latest Health & Safety requirements, Fire Safety Standards and is fully accessible;
- Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;
Finance
- Organise quarterly budget meetings between core delivery team and Finance Manager to go through budget and expenditure;
- Ensure finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.
Apply with a CV outlining your career history and relevant experience for the role and a cover letter outlining what has attracted you to apply for the role of Operations Manager at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.