Engagement Systems Manager Jobs in Islington, Greater London
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to play an integral role in creating a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to lead on developing strategic relationships with partners to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education.
This role will suit a proactive and dynamic individual with the ability to plan and deliver a national approach to map organisations and services that are in contact with kinship families, develop effective relationships, and create referral pathways into the Training and Support Service. Working with a range of stakeholders including schools, healthcare providers, national and local charities, and cultural and faith organisations, you will help connect the ecosystem of support for kinship families across England.
Excellent communication and presentation skills, accurate and timely use of our Salesforce CRM, effective collaboration across teams within Kinship and excellent attention to detail will be key to achieving our goals.
What you'll be doing:
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Working with the Head of Network Development to plan and execute a new strategic approach to developing partnerships with relevant organisations
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Building an up-to-date and accurate picture of the organisations in contact with kinship families
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Leading on the development and ongoing management of partnerships across a wide range of organisations including education and health, charities and cultural and faith groups
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Establishing connections between partner organisations, the Training and Support team, peer support groups, Kinship’s services, and the wider ecosystem of kinship support
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Proactively using our Salesforce CRM database to record, collate, and analyse information to inform delivery and evidence effectiveness of your work
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Collaborating effectively with internal colleagues and external partners to collect and share information and to develop and deliver effective plans to reach and engage kinship carers
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Collaborating with the marketing team to develop integrated plans or reaching and promoting Kinship to key organisations
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Being a credible and knowledgeable face of Kinship, including preparing and delivering high quality presentations, in person and online, to raise awareness about the Training and Support Service and other services and programmes
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Promoting available resources including the online information hub, Kinship Compass to kinship carers
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Collaborating with partners to attend awareness raising workshops on the Training and Support Service, establish referral pathways, and improve signposting to support
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In collaboration with the training team, supporting the development and delivery of high quality and engaging training and support roadshows and events for kinship carers
What you’ll need to demonstrate:
Essential Requirements include:
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Experience of delivering a strategic engagement plan to develop strong, collaborative relationships with a range of stakeholders, ideally in a relevant role and organisation
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Experience of proactively and successfully identifying and securing new relationships, managing a pipeline, and account managing relationships
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Excellent project management skills with proven ability to work across teams and coordinate work and activity to achieve organisational objectives
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Ability to respond quickly and effectively to external opportunities and developments
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Excellent communication skills, with an ability to present information clearly, accurately, and persuasively
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Ability to represent Kinship confidently and effectively with a range of audiences
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Experience of using databases to manage and build relationships (ideally Salesforce)
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities
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Able to work on own initiative and take responsibility for own area of work
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
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Confident user of Word, Excel and PowerPoint
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Ability to travel to meet the needs of the role
Desirable
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Experience of kinship care
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Own vehicle and clean driving license
Kinship is an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
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Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
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Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
Summary
- Devise and implement a UK church engagement plan, as agreed by RLN director.
- With prayer and resources, support a growing movement of churches engaging with Difference and the ministry of reconciliation.
- Develop external relationships and partnerships to engage new audiences with Difference. Proactively connect with churches, chaplaincies, schools, organisations and networks, with the aim to see significant increase in the number of groups running Difference.
- Develop ecumenical relationships across Christian denominations.
- Generate tactics to raise awareness and increase engagement.
- Champion Difference at regional and national events, gatherings, conferences and speaking engagements.
- Capture content at events for Difference social channels.
- Support the network of groups running Difference across churches, chaplaincies, schools, leadership teams, workplace, youth groups and other contexts.
- Utilise the Difference Training and Resources Hub to support existing Difference Hosts and those interested in running Difference.
- Where needed provide additional training and support face-to-face (online or in-person).
- Ensure a high level of retention in churches and groups regularly engaging with Difference, including supporting next steps and deepening the ministry of reconciliation.
- Support senior leaders using Difference as part of a wider strategy for reconciliation in their church, parish, diocese, context.
- Identify and equip passionate individuals as they strengthen engagement with Difference in their own contexts.
- Support and resource a cohort of Difference champions in the UK who envision others with this ministry and promote Difference.
- Create new ways of bringing champions together to learn from each other and share best practice.
- Work with champions to identify strategic opportunities for growing engagement with Difference in their contexts.
- Monitor and report on performance indicators.
- Contribute to report writing and presentations on impact.
- Proactively collate stories of transformation and impact, nationally and internationally. Feed into wider communications.
- Proactive in researching and ongoing learning on reconciliation and peacemaking, including developing a working knowledge of the Archbishop's reconciliation expertise and experience.
- The team at Lambeth Palace works closely and collaboratively, providing assistance across portfolio areas at times when extra capacity is needed. As such, an important part of this role will be to help out other team areas as required and as capacity allows.
- All employees working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
- Ability to represent the Archbishop of Canterbury's reconciliation ministry effectively and with confidence.
- Excellent inter-personal and influencing skills.
- Excellent communication skills; public speaking, facilitation and writing.
- Ability to shape key messages for church engagement and envision others.
- Ability to strategically support leaders in implementing a ministry of reconciliation in their context.
- The ability to work under pressure, adapting to changing and competing demands.
- Ability to work with a wide range of people, for example senior leaders, prison leavers, teachers, young people.
- Good IT skills, Microsoft Office, especially Microsoft PowerPoint.
- In-depth knowledge and networked with a wide range of church denominations, valuing and understanding the breadth of the Christian church.
- Track record of strategic relationships that lead to effective engagement with a project, ministry or product.
- Proven track record in managing and working with a wide range of stakeholders and relationships, including senior leadership.
- Good knowledge of Christian faith and theology, with a biblical understanding of the ministry of reconciliation.
- Education to degree level or relevant professional qualification or equivalent experience.
- Motivated, enthusiastic, proactive and takes initiative.
- Operates with discretion and integrity.
- Collaborative and builds trust across relationships, including at a senior level.
- A desire to mobilise people to live out their calling as peacemakers and reconcilers, passionate about equipping people to follow Jesus in a conflicted and complex world.
- Embody and model the practices of reconciliation across working relationships, internally and externally.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to occasionally work outside normal office hours is required, on occasion.
- Flexible in order to meet the demands of the post (attending events including weekend events when required).
- Ability to travel nationally.
- Ability to edit WordPress.
- Effective use of content and social media for the target audience.
- Experience of working on issues of reconciliation, such as with young people, racial justice, interfaith context, prison chaplaincy.
- Experience communicating with a global audience.
- Experience of working digitally in the Church or charity sector, utilising social media for engagement.
- Experience of using social media in a voluntary, personal or professional capacity.
- Training or qualification of relevant disciplines (such as: theology, mission & discipleship, youthwork, peacebuilding & reconciliation).
- We strive for excellence
- We collaborate
- We act with integrity
- We show compassion
- We respect others
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We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Death Penalty Project is recruiting a project manager to join our team. We're looking for a self-started with experience of managing donor-funded projects and a passion for human rights. We are open to flexible working requests.
About us:
The Death Penalty Project (DPP) is a is a legal action NGO with special consultative status before the United Nations Economic and Social Council. We provide free representation to people facing the death penalty worldwide, with a focus on the Commonwealth. We use the law to protect those facing execution and promote fair criminal justice systems, where the rights of all people are respected.
We believe the death penalty is a cruel and inhuman punishment that discriminates against the poorest and most disadvantaged members of society. We want to see it consigned to history.
What we do:
We represent and assist those facing the death penalty and other cruel punishments, free of charge.
We deliver targeted and practical capacity building to judges, lawyers, mental health professionals, and others working within the criminal justice system.
We commission original research and publish training resources that challenge misconceptions and deepen understanding around the death penalty.
We engage with governments, policymakers, and other key stakeholders in a constructive dialogue on how abolition of the death penalty can be achieved.
The Role:
Reports to: Deputy Director
Duration of contract: Permanent, subject to a three-month probationary period
Hours: Full time, 35 hours per week. DPP are open to flexible working requests.
Holiday entitlement: 25 days plus UK bank holidays
Pension: 5%
Location: Combination of work from home and office days in Central London
Key responsibilities:
- Manage the coordination of ongoing project activities, including the commissioning and publishing of research, training and capacity building plans, and advocacy and engagement efforts.
- Manage donor-funded grants, to ensure agreed objectives and deadlines are met.
- Produce high-quality narrative reports to funders in line with donor requirements, and coordinate with the Deputy Director for the development of accurate donor financial reports.
- Produce and maintain up-to-date project documents and tools, such as project delivery workplans and country information sheets.
- Draft other documents as required, such as briefing notes, memoranda and/or letters for advocacy and engagement efforts.
- Develop and maintain DPP’s monitoring and evaluation system, effectively tracking progress against organisational and project indicators, and developing and implementing project monitoring and evaluation tools.
- Maintain active relationships with project partners involved in research, capacity building and/or engagement activities, as well as manage any contracts for services that may be required for the delivery of projects, such as audits or evaluations.
- Identify, manage and / or escalate any risks or issues that may arise in relation to effective and timely project delivery (including reputational, operational, financial, or other risks).
- Keep up to date on relevant political developments in our priority geographies and brief other members of the team as needed.
- Proactively develop ideas for project activities that advance DPP’s mission and strategy in our priority geographies.
- Work closely with Communications colleagues to develop and feature impact data and stories that highlight our research, capacity building, and advocacy work on DPP’s website and social media.
- Contribute to the drafting of concept notes, project proposals or other funding applications, where needed.
- Provide line management and support to project interns and volunteers, when applicable.
Knowledge, skills and experience
Essential:
- At least five years of relevant experience in the non-profit and / or human rights sector
- Excellent written and verbal communication skills, including a strong track record of producing high quality donor reports and/or briefing documents
- Experience managing logframes and/or other monitoring and evaluation frameworks
- Experience managing EU and/or FCDO-funded projects, or similar
- A self-starter that enjoys working in a small team, with rapidly changing priorities and deadlines, and with a range of responsibilities
- A strong interest in human rights issues related to The Death Penalty Project’s work
- Permission to live and work in the UK
Desirable:
- Knowledge and understanding of international human rights law and related issues, or strong desire to learn
- Knowledge of the UN system, for example the workings of the Human Rights Council
As an experienced Partnerships Manager, you will have a flair for identifying and nurturing corporate and community partnerships. And, for crafting compelling propositions and proposals that align to our charity goals and are tailored to our target audiences. The ideal candidate is a proactive, creative thinker, who is outcomes-focused and enjoys working in a small close-knit team.
We encourage you to apply if you like a challenge and will thrive on being given the responsibility to work autonomously to cultivate and oversee transformational relationships.
Resuscitation Council UK’s (RCUK) Communications and Engagement Department delivers creative communications and authentic engagement activities that support the organisation’s Vision to 2030, which is to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.
Main duties and responsibilities
Partnership Management
- Responsible for coordinating, managing and supporting RCUK’s collaborative activity with community and corporate partner organisations in the UK.
- Act as the central link between partner organisations, and our patient and public voice group.
- Manage relationships with both corporate and community partnerships developing strong new relationships and strengthening existing relationships, liaising with internal and external stakeholders at all levels.
- Take leadership for all operational aspects of our community and corporate partnerships, including the quality of partnership bid documents and correspondence received by the partner, and any day-to-day matters.
- Work closely with the Media and Campaigns and Policy and Public Affairs departments on campaigns and parliamentary engagement opportunities. Jointly working with the Media and Campaigns Manager to align the right partner/s with campaigning activities.
- Writing press releases to announce new partnership relationships and promote partnership events locally.
- Work closely with teams in RCUK to identify and develop growth opportunities for new and existing partnerships.
- Ensure RCUK discharges its responsibilities in relation to involvement/consultation with our patient and public voice group. Implementing and developing community and commercial strategic relationships with organisations, in accordance with Resuscitation Council UK’s overarching, objectives and goals.
Strategy and Planning
- Lead on the implementation of a new partnership strategy for RCUK working closely with the Director of Communications and Engagement and key internal stakeholders, ensuring it remains relevant and develops across the life of our partnership activity.
- Lead on developing bespoke individual plans for each partner relationship.
- Lead on proactively researching and developing a pipeline of new partners whose values and mission align with the RCUK vision, presenting progress in monthly stakeholder meetings.
- Develop compelling partnership propositions and presentations for corporate prospects, ensuring alignment with our values.
- Chair a monthly partnership forward planning meeting with internal stakeholders and key members of the Senior Leadership Team.
- Look for specific income-generating partnerships that will help fund our campaigning activity.
- Continually monitor and evaluate each partnership to ensure objectives are being met in line with both RCUK and the partners' expectations.
- Setting KPIs for each of our corporate and community partnerships.
- Effective corporate account management - managing multiple and high-value partners.
Relationships
- Effectively manage the relationships with partners at all levels including internal stakeholders.
How to apply
Please email your CV, covering letter and diversity monitoring form to us with 'Partnerships Manager' in the subject line.
The closing date for applications is Midnight on Thursday 18 April 2024.
Interviews for this role will take place in person on Monday 29 April 2024.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP has reached over 54 million patients in more than 25 countries across the world through its response in disasters and in long-term health programming.
We are hiring this role at a pivotal time for IHP, as we celebrate our 20th anniversary year and undergo a brand refresh. As we celebrate two decades of impact on global health, the ability to effectively communicate IHP’s journey and vision for the future has never been more important.
About the role
The postholder will have a unique opportunity to lead delivery of our communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our 20th anniversary year to raise IHP’s profile and grow our community.
You’ll manage a small, but fantastic team of committed communications professionals, whilst working alongside other teams to effectively tell IHP’s story, and the stories of those we serve. You’ll work with our fundraising team to collaborate on fundraising campaigns, our Corporate Partnerships team to engage pharmaceutical and logistics partners in new and exciting ways, and our Programmes team to work directly with NGO partners to gather content and demonstrate our impact through effective storytelling.
You will also be a part of the Senior Leadership Team, responsible for setting the strategic vision and direction of the organisation. This is a temporary role as a maternity cover starting in July 2024.
What you’ll be working on
- Lead on IHP’s 20th anniversary campaign including overseeing a pivotal stakeholder engagement event
- Implement and embed IHP’s newly developed brand identity across the organisation and across external channels.
-Oversee the marketing strategy for our self-designed and revolutionary software system, Boaz, helping to reach new customers and position as a leader in its field.
- Manage relationships with external stakeholders to develop communications opportunities and amplify IHP’s voice including employee engagement opportunities.
- Manage relationship with our social media agency to effectively execute IHP’s communications objectives and grow our audiences and engagement.
- Oversee the marketing delivery of our annual Christmas fundraising campaign.
Essential knowledge/transferable skills and experience:
- Demonstrable and successful communications experience
- Management level experience
- Marketing and brand awareness experience
- Knowledge of social media and how to utilise to maximise communication and engagement strength
- Proven track record of effective management of resources, including planning and coordination of staffing and budgetary resources
- Excellent IT skills to communicate effectively and efficiently
- Highly organised, efficient and self-motivated
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to adapt as part of a small team
The following would be desirable:
- An understanding of Corporate Partnerships, fundraising, healthcare industry or CSR
- An understanding and experience of GDPR oversight
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Employment Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service will provide services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by managing volunteers, promoting the service and working with our partners including the police.
As an Engagement Officer you will be responsible for:
- Recruiting and managing a diverse team of volunteers including Criminal Justice Champions (CJCs)
- Promoting the work of the service through events and presentations
- Providing training and awareness sessions to partner agencies including Humberside Police
- Maintaining and developing our online presence including updating website information and controlling our social media accounts
- Income generation and identifying fundraising opportunities
We are looking for someone with excellent communication skills who is motivated, engaging and innovative. You will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programmes across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices.
You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Do you believe that challenges are best solved through collaboration and sharing ideas? We are looking for someone who thrives on building strong networks and uses creative strategies to engage with stakeholders in Hertfordshire.
Your impact
By being the champion for improving services within communities in Hertfordshire; we will see greater engagement from those that live in the area who become more confident in their engagement with services and become an equal partner in service design and delivery.
Your skills
You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals and groups. You will be able to work closely with the community and a variety of stakeholders to identify needs. You will be able to collect, process, analyse and report on impact outcomes data to a wide range of audiences.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Procurement & VFM Manager reports to the Head of Finance, serving as a technical lead on procurement and logistics matters. The role involves introducing, developing, and implementing best practices across our UK headquarters, providing technical support to Country Offices. The aim is to support Muslim Aid in delivering high-quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices, involving challenging and encouraging engagement in the ongoing development of procurement and logistics systems, policies, procedures, and associated planning.
The post holder will manage the procurement and logistics framework and tools to strengthen the capabilities and knowledge of all stakeholders, ensuring the adoption of best practices and industry standards across global operations. Working closely with key stakeholders, the Procurement Manager will help identify and develop a robust system and framework across business operations to support ongoing logistics and procurement activities. The role also includes overseeing all education and training provided to staff, volunteers, consultants, and those associated with Muslim Aid.
About the Role:
- Manage and develop the procurement and logistics resource and strategy for UK headquarters, offering technical support to Country Offices for local strategy and planning aimed at strengthening local procurement capacity and resources.
- Assist and support UK and Country Office Focal Points, as well as wider staff, in establishing and developing local procurement networks to support local implementation
- Set up and maintain a supplier database, conduct relevant due diligence checks for Muslim Aid suppliers, partners and other stakeholders.
- Apply critical analysis to ensure that we meet and exceed our commitment to building a transparent, standardised, ethical and safe supply chain for all internal and external stakeholders and all those connected to Muslim Aid.
- Periodically review Muslim Aid’s Global Procurement policy and procedures, reporting mechanisms, risk registers and other procedures managed/supervised by UK and Country Office teams and partners.
- Lead the development and implementation of value for money strategies to ensure that the charity delivers its services efficiently and effectively.
About You:
To be successful in this role:
- Education to degree standard with a professional qualification in a relevant field.
- Experience of procurement and logistics practices within developing countries.
- Proven experience designing, facilitating, and evaluating procurement training programmes/workshops in different cultural and organisational contexts and at a range of levels.
- Good interpersonal skills and ability to collaborate and form effective partnerships with internal and external stakeholders, demonstrating patience, tact, diplomacy and sensitivity to culturally diverse environments.
- Ability to accurately and systematically assess/evaluate environments, with an eye for detail and the ability to spot inconsistencies and potential threats thereby developing solutions and tools to improve risk assessments.
- Good organisation, coordination and project management skills.
Why you should apply:
If you have a passion to support in delivering high quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices as a Procurement and VFM Manager, then we would like to hear from you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
The Youth Endowment Fund
Senior Research Manager (Toolkit)
Reports to: Evidence and Engagement Lead
Salary: £51,300
Contract: 2 years fixed-term
Location: Central London, Hybrid*
Closing date: 9am Monday, 8th April 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen growth. We have also seen increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build a fantastic body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.
About the Toolkit and Synthesis Team
The Toolkit and Synthesis team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We do this by creating free, highly accessible summaries of the best available research. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Our flagship resource is our Toolkit a free, online resource that summarises the best available evidence about preventing children becoming involved in serious violence. It’s based on the highest-quality systematic reviews but is written in plain English and is free of jargon. It provides practical guidance and helps practitioners and policy makers turn evidence into action. The Toolkit is a live resource – we regularly update it so that professionals working to keep children safe have access to the latest findings. We do this by commissioning new systematic reviews, building a pipeline of evidence to keep expanding the Toolkit.
Alongside our work on the Toolkit, our team is also responsible for the YEF Programmes Evidence and Gap Map and the YEF Systems Evidence and Gap Map. We’re working with external partners to explore new ways of updating the research using the latest developments in technology. We’re also working with partners on an Effect Size Database to facilitate new systematic reviews and meta-analyses of research examining the impact of violence prevention interventions.
Key responsibilities
The Senior Research Manager will be an essential part of the YEF Toolkit and Synthesis team and will develop a portfolio of impactful projects. The core of your role will be leading our work on commissioning evidence synthesis.
This will involve:
- Developing the future pipeline of systematic reviews. You’ll scope out the existing evidence base and understand the needs of our audience. You’ll use this information to recommend new review topics for YEF funding.
- Leading on the design, commissioning, and management of systematic reviews. You’ll also work with our partners to manage existing grants for systematics reviews. This will involve reviewing protocols and reports, working with advisory groups, and ensuring that systematic reviews will meet our aims.
- Becoming an advocate for the insights generated by YEF-funded reviews both within and outside the organisation. You’ll ensure that these insights inform our strategy and are accurately communicated to policy makers and practitioners.
- Writing and reviewing content for the Toolkit. You’ll use findings from evidence synthesis to produce new content for the Toolkit, including summaries of the evidence and impactful resources which enable the application of research in practice. You’ll ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.
- Providing leadership across the organisation to ensure synthesis is high-quality. You’ll be the go-to person at the YEF for support with evidence synthesis.
- Ensuring that reviews are used to update and expand the YEF’s Evidence and Gap Maps.
- Contributing research to support the scoping, development and delivery of our grant-making.
- Ensuring that our strategy and decision-making are informed by the best available research.
About you
You’re this sort of person:
- You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact.
- You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
- You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
- You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience.
- You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
- You have excellent project and time management skills. You can work independently, quickly and to a high standard.
- You’re good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required.
- You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
- You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
- You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
- A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
- Experience of developing a research strategy. You have thought hard about gaps in the evidence base, how they can be filled and how this might influence policy and practice.
- Experience of commissioning research and managing external contractors. You can scrutinise a budget to ensure it provides value for money.
- Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9:00am Monday 8h April 2024.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Why are you motivated to apply for this role?
- Give clear examples where your experience directly relates to the “About You” section in the Job Description.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview process
Interviews will take place in the week commencing the 16th April 2024.
There will be a task to prepare for in advance.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.