Enquiries Volunteer Roles in South Bank, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for organising social groups and meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on!
NWR is a membership organisation for women that has been bringing women together for over 60 years. We have over 300 groups across the country who meet for informal chats and discussions. Women of all ages are welcome to join.
What will you do?
Following the success of the new groups in Hertfordshire, we are recruiting volunteers across the country to set up new NWR groups in their area. These NWR groups will meet monthly in a local pub or bar with a set theme – this theme acts as an icebreaker and ensures that no two meetings feel the same! Themes could cover a wide range of topics and are designed to be light-hearted and an opener for conversations that could lead anywhere (and usually do!).
We hear from many members about how much joy NWR membership has brought to their lives; the friendships forged, companionship and wide-ranging conversations held. We want to reach more women to give them this opportunity.
Your role would be to run the group: promote it, schedule and run the meetings and respond to enquiries.
Who are we looking for?
We are looking for volunteers who enjoy meeting and talking to new people, are familiar with using social media and have excellent administration and IT skills. In a nutshell, we’re looking for a “people person” who is comfortable with a spreadsheet and social media!
What will we provide?
We will provide training and support from staff who have experience of setting up and running a group as well as templates and promotional material for you to use. You would also be part of a friendly network of other volunteers.
The amount of time spent on the role will vary from week to week. It is estimated that the role will require 5-10 hours a month, which includes time spent at your meetings.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Operations Assistant supports the Chair with all administration to enable Hidayah to function smoothly. Responsibilities include, but aren’t limited to:
- Providing administrative support to the Chair including scheduling meetings, managing calendars and responding to emails
- Creating process flows to enable service delivery and monitor progress
- Preparing meeting agendas, taking notes and sharing meeting minutes
- Maintaining accurate and up-to-date records and databases including documents on the Google Drive
- Aiding in the planning and execution of all operational projects and initiatives
- Preparing reports, presentations, and documentation as needed e.g., for annual reports
- Responding to inquiries and providing information to internal and external stakeholders
- Performing other duties and tasks as assigned by the Chair
How much time is required?
We are flexible around your schedule but we anticipate that the role will require around 4 hours per week. The following commitments are in place for all Hidayah volunteers:
- Aim to attend all relevant meetings, delivering a comprehensive report with updates and to complete actions as and when they appear
- Aim to attend all other planning meetings as necessary
- Attend Hidayah events (where geographically possible)
- Help to fundraise for, and advertise, any Hidayah events and fundraising drives
- Add to and maintain the administration of our file sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms
- Check and respond to emails in a timely manner
- Contribute to the communications group (via Discord) and stay up to date with Hidayah developments
- Provide information, statements and data for the annual report
- Keep up to date with Hidayah communication and organisational developments
This role is subject to a 6 months probationary period with a 2 month notice period should you wish to resign.
What is expected from an Operations Assistant?
Knowledge:
- Educated to degree level or experience which demonstrates equivalent analytical ability
- Knowledge of quality assurance systems and their benefits for the voluntary sector
- Knowledge of good governance procedures for the voluntary sector
- Understanding of confidentiality, equality and diversity and safeguarding procedures
Personality:
- A self-starter who can volunteer with minimal supervision
- Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
Personal Skills:
- Confidence taking the lead with plans and ideas at Trustee meetings
- Ability to resolving conflict situations if needed
- Professionalism in all situations
Administration Skills:
- A high degree of literacy in Microsoft Office and IT Applications
- Join Hidayah Membership and Hidayah Discord server
- Participating and contributing to discussions on the Hidayah Discord server
- Read all Hidayah policies, keeping up to date with any changes
- Read, understand and agree with the constitution of Hidayah (available on our website)
Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
What benefits do I get from this role?
- Volunteering with Hidayah brings a range of a benefits such as:
- Reference for your CV
- Contributing to Hidayah’s cause
- Supporting vulnerable communities
- Connecting with like-minded, passionate people
- Experience working strategically as part of a team
- Development of professional networking skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Receptionist
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents within the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
We are looking for reception volunteers to support our first contact staff at our office in Old York Road, Wandsworth. You will play a key role in creating a great first impression, greeting our visitors, answering the telephone and dealing with enquiries. You’ll be part of a friendly and caring team who work together to ensure that older people can ‘Age Well’ in Wandsworth.
About the service
You will be working first hand with older people who drop into our office for advice. Whether you're answering the phones, carrying out admin tasks, or performing benefits checks under the supervision of our staff, it's a fantastic way to give back to your community.
You will play a key role in creating a great first impression, greeting our visitors, answering the telephone, and dealing with enquiries. You’ll be part of a friendly and caring team who work together to ensure that older people can ‘Age Well’ in Wandsworth shifts are either 10.00- 13.00 or 12.30 to 15.00 with a minimum commitment of once a week for 6 months. Our office is open Monday to Thursday only.
Key responsibilities
- Meeting and greeting visitors to the office.
- Answering telephone calls, transferring them or taking messages for staff.
- Dealing with enquiries either using available information, passing to a staff member or logging for a staff member to deal with when available.
- General maintenance of the reception area to ensure a welcoming environment for visitors and adequate literature on display.
- Performing admin duties as needed by first contact team.
Skills & attributes
- Confident and Friendly
- Good communication skills
- Excellent time-keeping
- Note-taking skills
- Patient and sensitive to the concerns of older people
- Understanding of the need for objectivity, impartiality and confidentiality
Knowledge, training & qualifications
- IT-literate desirable
- Knowledge of Microsoft Office
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for a further 12 admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
The client requests no contact from agencies or media sales.
Humanists UK’s Assemblies for All website provides teachers with access to a fantastic range of carefully selected, high-quality, inclusive assemblies, with material from a wide variety of providers brought together on one easy-to-use platform. We’re now looking for a volunteer coordinator to help the Understanding Humanism team maintain and develop the site.
Assemblies for All continues to grow in popularity, and we need support with answering enquiries, keeping information on the site up-to-date, and adding new assemblies. There’s also a chance to research assembly materials and providers, and make recommendations about suitable new assemblies to include.
Key Activities
- Keeping an accurate record of the assemblies available on the Assemblies for All website.
- Helping to identify, and assess the suitability of, new assembly resources for addition to the website.
- Reaching out to organisations that provide suitable assemblies to inform them that the Assemblies for All website will be linking to their resources.
- Editing the Assemblies for All website where necessary, uploading new links to assembly resources, removing broken links, and finding replacement links where possible.
- Annually updating key dates in the calendar which change each year.
- Assisting the team with Assemblies for All promotion by
- Recommending the highest quality or most interesting assembly resources for posting on social media.
- Suggesting organisations and contacts to promote the website to.
- Responding to queries sent to the Assemblies for All email inbox.
The role will require 6-8 hours per month and is flexible enough to be able to be scheduled around other commitments.
Please read the full application pack.
If this sounds like the role for you, please get in touch telling us why you’re interested in the role and what you would bring to it (with reference to the ‘Key Activities’ and ‘Key Skills and Experience’ sections).
If you have any questions about the role, please contact the Education Networks Manager, Bethan Fowler. She will be very happy to talk more about the role with you.
You can read our Recruitment and Promotion and Equal Opportunities policies online.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Administrative Support Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents within the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
We are looking for reception volunteers to support our first contact staff at our office in Old York Road, Wandsworth. You will play a key role in creating a great first impression, greeting our visitors, answering the telephone and dealing with enquiries. You’ll be part of a friendly and caring team who work together to ensure that older people can ‘Age Well’ in Wandsworth.
About the service
You will have the opportunity to support staff with a wide range of desk-based and administrative and office-based tasks. Through managing and maintaining office systems that are essential to ensuring the smooth experience for all staff and service users. You will need to be confident on the phone and ideally have experience of using Outlook, Excel and Word although we can provide training if necessary. Most importantly, you will need to be reliable, a good timekeeper.
Key Responsibilities:
- Providing general office support, handling telephone/email inquiries, and managing mail.
- Update and maintain accurate client information and data records.
- Scan, copy, organise and maintain physical files.
- Manage office equipment, supplies, and deliveries.
- Handle office phone calls and redirect as appropriate.
Skills required:
- A good communicator, a sense of humour, flexibility, and a team player
- Computer and telephone skills
- A commitment to confidentiality
- An understanding of professional boundaries, safeguarding and health and safety
- Reliability and good time keeping
Knowledge, training & qualifications
- IT-literate desirable
- Knowledge of Microsoft Office
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently looking for a personal assistant to the charity's chair person.
Responsibilities typically include:
· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries
· Typing, compiling, and preparing reports, presentations, and correspondence.
· Miscellaneous tasks to support the Chair and CEO
· Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
· Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.
· Communication skills: should be able to communicate effectively in writing.
· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.
*Answering and making telephone calls; Assist with a variety of admin tasks; Create documents and input data; Meeting and greeting visitors; Provide sighted guiding.
*You will be speaking to blind and partially sighted people and explaining the different products and services that RNIB offer.
*Ability to use your own initiative; Approachable & empathetic nature; A welcoming and friendly nature; Good Interpersonal Skills; Microsoft Word, Excel and internet; Reliable, punctual and trustworthy; Willingness to work as part of a team.
*A chance to give something back; A chance to make a difference; A sense of achievement; Experience working in a National Charity; Meeting new people; New experiences and skills; Work with a variety of people; Work with people with sight loss.
*A chance to give something back; A chance to make a difference; A sense of achievement; Experience working in a National Charity; Meeting new people; New experiences and skills; Work with a variety of people; Work with people with sight loss.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
If you are a history buff, a lover of London or are passionate about museums then we want to hear from you!
London Canal Museum is dedicated to educating and inspiring our visitors with the history of London’s canals – how they’ve shaped London’s development, the ordinary people that lived and worked on them, as well as the entrepreneurs who profited from them. We want to pass on the heritage of the canals so that future generations can learn about London’s industrial and social past.
Role Location:
London Canal Museum, 12-13 New Wharf Road, London, N1 9RT. We are a 5-10 minute walk from Kings Cross St Pancras tube and rail stations.
Role hours:
- One shift a fortnight, from 9.45am until 4.45pm
- The Museum is open Tuesday - Sundays
Role purpose:
The role of the Front of House volunteer is vital to the life of London Canal Museum – in small teams, volunteers in this role ensure the building is open and ready to welcome visitors each day, greet visitors and educate them about the museum’s exhibits and history, keep visitors safe and answer enquiries to keep the museum running smoothly across the day.
Key Tasks:
- Open and close the museum and ensure it is presentable and ready to receive visitors
- Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
- Sell admissions, gifts and books, and ensure the till procedures are followed correctly
- Answer telephone and in-person enquiries
- Provide refreshments and assistance during group visits
- Maintain the various museum areas and ensure they are presentable
- Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
- Training and support
All volunteers are line managed by the Volunteering and Training Manager, who provides comprehensive inductions and training to all Front of House volunteers in core areas including:
- Visitor Engagement
- Customer Service
- Health & Safety
- Accessibility in Museums
- Child Protection
- Retail Skills (including using the till)
Benefits to you:
- Learn about the history of London’s canals, the people who lived and worked on them, and their place in the industrial revolution, as well as the ice trade and history of the building
- Meeting new people and having opportunities to socialise with fellow volunteers at events – you will be a part of a community of over 70 volunteers of all ages and backgrounds
- Build your experience of working in museums, heritage and visitor engagement
- Develop your skills in customer service, team work, communication and other key workplace skills
- Opportunities for further involvement with the museum – including archiving and collections care, events, administration, education and guiding walks and boat trips.
- Free entry to the museum and museum events, 10% off in our shop, discounted venue hire and 50% off museum entry for up to 4 friends and family at a time.
- We also have volunteer events, parties and trips that you can enjoy!
- References can be given for all volunteers who volunteer regularly for 6 months or more
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a volunteer Personal Assistant to the CEO and Founder of Been There. This role is ideal for an individual with experience as a P.A./E.A. looking to work within the charity sector alongside a small and passionate team.
Responsibilities typically include:
- Email management - Acting as a first point of contact for enquiries
- Diary management
- Database management
- Liasing with other team members
- Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
- 5-8 hours a week. Ideally 1-2 hours a day but we are flexible
Essential skills for this role are:
- Organisation skills - prioritize tasks, manage time, and keep track of deadlines
- Communication skills - should be able to communicate effectively in writing.
- Attention to detail
- Problem-solving skills
- Strong team player
- Ability to work independently and ask for clarification when needed
- Confident in use of computer software including Microsoft Office 365
Desirable skills for this role:
- 2+ years experience as a P.A./E.A.
- Experience in use of CRM systems
If you are interested in joining our team but this role isn't quite right for you, please check out our other volunteer roles.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsibilities:
Executive Director Assistance
▪ Provide direct support to Executive Director to ensure IWI meets organisational goals and targets;
▪ Ensure staff reports and assignments are submitted timely & completely;
▪ Day-to-day management of Executive Director’s meeting schedule;
▪ Liaise with potential partners and donors at a high-level on behalf of the Executive Director;
▪ Support Executive Director during preparation of presentations, media interviews;
▪ Keep the Executive Director in on key organisational issues with diplomacy and discretion.
Partner & Donor Management
▪ Assist with preparation of proposals and enquiries;
▪ Assist with preparation and management of contracts/agreements;
▪ Support with the coordination of pipeline and work-flow.
Requirements:
▪ Experience of working at Executive Assistant level with senior management;
▪ Ability to manage complex and highly confidential information;
▪ Comfortable working autonomously and across multiple tasks and reporting into different project working teams and staff members;
▪ Knowledge of advanced MS office applications, including Word, Excel and Outlook;
▪ Excellent social skills, able to operate with diplomacy, tact and empathy;
▪ A high degree of personal organization and self-management;
▪ Comfortable with deadlines;
▪ Ability to think proactively and laterally to maximize opportunities to promote the work of IWI.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
-
Typing, compiling, and preparing reports, presentations, and correspondence.
-
Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
-
Managing databases and filing systems.
-
Implementing and maintaining procedures/policies & administrative systems
-
Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
-
Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.
-
Communication skills: should be able to communicate effectively in writing.
-
Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
-
Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
You will have the opportunity to support staff with a wide range of desk-based and administrative and reception based tasks. These roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff.
- Support with updating and inputting data into spreadsheets.
- Support with making phone calls to follow up and gather needed information.
- To support the team with covering the reception desk, and dealing with enquiries from people arriving at the service/office.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships.
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.
*Answering and making telephone calls; Assist with a variety of admin tasks; Create documents and input data; Meeting and greeting visitors; Provide sighted guiding.
*You will be speaking to blind and partially sighted people and explaining the different products and services that RNIB offer.
*Ability to use your own initiative; Approachable & empathetic nature; A welcoming and friendly nature; Good Interpersonal Skills; Microsoft Word, Excel and internet; Reliable, punctual and trustworthy; Willingness to work as part of a team.
*A chance to give something back; A chance to make a difference; A sense of achievement; Experience working in a National Charity; Meeting new people; New experiences and skills; Work with a variety of people; Work with people with sight loss.
*A chance to give something back; A chance to make a difference; A sense of achievement; Experience working in a National Charity; Meeting new people; New experiences and skills; Work with a variety of people; Work with people with sight loss.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsibilities:
- Execute a results-driven social media strategy;
- Develop and curate engaging content for social media platforms;
- Assist in the creation and editing of written, video, and photo content;
- Attend events and produce live social media content (as applicable);
- Maintain unified brand voice across different social media channels;
- Collaborate to create a social media calendar;
- Monitor social media channels for industry trends;
- Interact with users and respond to social media messages, inquiries, and comments;
- Review analytics and create reports on key metrics;
- Assist in the development and management of social media marketing and influencer marketing strategy.
Qualifications / Skills:
- Passion for women's human rights;
- Expertise with social media and proficiency with major social media platforms and social media management tools;
- Proficiency with editing tools/digital media formats;
- Ability to understand historical, current, and future trends in the digital content and social media space;
- Strong copywriting and copy editing skills;
- Top-notch oral and verbal communication skills;
- Impeccable time management skills with the ability to multitask;
- Detail-oriented approach with ability to work under pressure to meet deadlines.
Education and Experience Requirements:
- 2+ years experience with social campaigning, social media marketing or content development;
- 2+ years experience with donor campaign platforms;
- Direct experience using social media management tools;
- Experience with Microsoft Office (Excel, Outlook);
- Experience with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent digital media editing tools a plus.
The client requests no contact from agencies or media sales.