Evaluation Officer Jobs in Islington, Greater London

Job Purpose

Money Minded: Professional advice and support because your mental health matters

Money Minded is a new service designed to support adults, (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. The service provides support with welfare benefits, accessing debt support, housing and well-being/peer support groups/workshops. 

The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough Residents living with Mental Health difficulties. Advice issues may include, housing, benefits, council tax, accessing debt support, signposting etc. 

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed. 

The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project, within the Advice Quality Standard framework (AQS) and adhere to Mind’s policies and procedures. 

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.  

You can download a PDF of the full job description for this role at the bottom of the page.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible. 

General information:
Job title: Programme Officer

Location: London based, hybrid working

Start date: TBC

Contract: Full time

Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm

About the role

We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.

For full information on this role, please download the job pack.

What the Foundation can offer you 

• A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
• An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
• A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
• One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

How to apply 

To apply, please download the job pack and send us the following: 

• Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
• Current CV (two A4 pages maximum).

All applicants need to have the legal right to work in the UK prior to applying.

Please send your application, or any questions you might have, by 22 May 2024.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

Events Officer
Working Hours:  30 to 37 Hours per week
Salary: FTE up to £30,000 per annum, (pro rata)
Contract: FTC Maternity Cover up to 12 months 
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
  
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

View this video for more information from Rebecca about the role.https://youtu.be/6Y9W-j2ZTqY 

hyh strives to be an equal opportunities employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Location: Flexible – London (Bethnal Green) / Hybrid / Fully Remote

About the role

This role will contribute to the achievement of the “Forest for the Future” and CAR programmes objectives by monitoring project implementation against objectives, providing comprehensive support to the L&L team, and directly supporting partner NGOs involved in the projects.
This is an exciting opportunity to join an organisation working at the forefront of the fight against tropical deforestation, climate change and social injustice.

Person specifications

The ideal candidate will possess knowledge of and/or interest in forest governance and human rights, particularly in Central Africa. They should have experience and/or interest in providing project management support within a charitable organisation or in an international development context, as well as collaborating with local NGOs in developing countries. Additionally, they should have experience and/or interest in managing development project budgets, monitoring expenditure and processing payments.

Basic understanding of Monitoring, Evaluation, and Learning (MEL), project work plans, and logical frameworks is necessary, along with proficiency in producing high-quality financial and narrative reports.

The candidate must demonstrate the capability to manage projects in accordance with the requirements of institutional donors and contribute to strategic project development, including project design and the creation of funding proposals.
Furthermore, the successful applicant must be fluent in both written and spoken English and French.

They should also be willing to undertake travel for up to 16 weeks per year, including visits to remote forest areas.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter. 

About us

World Jewish Relief has been successfully delivering our refugee employment programme, STEP, for over seven years. Research into this programme showed that women were dropping out more often than men, not moving through the programme as fast as men, and not getting the same level of job outcomes. As a result, STEP Forward was created to specifically address the barriers to integration faced by women.

The aim is for women refugees to make informed decisions about their lives and their continued pathways in the UK. In April 2023, a new phase of the programme was launched with a target to support 315 women until April 2026 in Coventry, Bradford, and Leeds.

Project Details

We are seeking a Monitoring and Evaluation consultant(s) to assess STEP Forward programme effectiveness, identify areas for improvement, and provide recommendations for enhancement. The consultant(s) will be responsible to produce three monitoring reports between 2024 and 2026.

Specific tasks:  

• Conduct a thorough desk review of all relevant project documents. 
• Design and implement a systematic approach for data collection, both quantitative and qualitative. 
• Engage key stakeholders, including partners and clients, through surveys, focus groups, and individual interviews, including site visits to Coventry, Bradford and Leeds. 
• Leverage various data collection tools to gather quantitative and qualitative data.
• Compile comprehensive reports that synthesise the consultancy's findings and recommendations. 
• Deliver presentations that effectively convey the consultancy's findings to a diverse audience. 

Submitting a proposal:

Interested parties should send technical and financial proposals, detailing how they would approach the consultancy, with a timeline included. Please send your proposals to:

1.UK Refugee Programme Manager Abelia Leskin 

2. UK Refugee Programme Officer Elly Brimacombe 

with clear indication of the call for proposal title in the email subject.

Please see attached Request for proposals document for more details. If you would like to discuss further or have any questions, please contact Elly and Abelia.

JOIN OUR TEAM!

As a Projects Officer for Live Unlimited you'll be helping to make a difference to the lives of care experienced young people living in Barnet, north London.

Here at Live Unlimited our vision is that all care-experienced children and young people are able to achieve their potential and lead happy, fulfilled lives.

Most care experienced young people will have experienced trauma and adverse childhood experiences before they went into care system. 

Early intervention is key and we know at Live Unlimited the life-changing impact our schemes can make. As someone who shares our passion for social mobility, you'll be driven by a desire to help us to deliver first class opportunities to these incredible young people, providing support and inspiration along the way. 

Reporting to: Operations Director & Fundraising Manager

Location: Flexible and remote working is offered to all of our staff. We have an office based in Colindale, London, which we tend to work around two days per week, with two days remote working.

About the Role: This is an interesting and varied role. As the post holder you'll be not only be setting up, administering and delivering schemes and activities to benefit Barnet’s looked after young people, you'll also be creating marketing materials and supporting fundraising events.  Promoting the work of our charity is key too through updating our website, writing our quarterly newsletter and social media channels, as well as supporting the running and administration of the charity. 

About You:

You'll have experience of managing and delivering projects, schemes or activities and supporting administrative tasks including keeping accurate records, financial tracking and expenditure.
 
You'll also have experience of creating engaging content for newsletters, websites and/or social media channels especially Twitter, Facebook, LinkedIn and Instagram and building effective relationships with internal and external stakeholders to deliver common goals.
 
Having a passion for Live Unlimited’s vision and objectives is very useful in this role. We particularly welcome applicants with experience or being a looked after child, care leaver or personal experience of the care system.

If you are organised and efficient, passionate about social mobility, and have a creative flair, this is the perfect job for you!

Working hours: 28 hours (4 days per week) Could be split across five days. Core hours: 10am-4pm

Salary: £135.35pd for 4 days per week (£35,191 FTE) The role is for 12 months with a view to possible extension dependent on funding. Would consider suitable candidates interested in working 21 hours (3 days per week).

Closing date: 10th May 2024.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Key responsibilities:

(1) The set up, administration and running of schemes and activities

(2) To deliver marketing and fundraising activities as needed for specific schemes and activities 

(3) To support wider awareness building and promote the work of the charity to enable it to meet its charitable aims and objectives 

(4) To provide support in the running and administration of the charity 

Experience and Knowledge

• Experience of project management and delivering schemes or activities and supporting administrative tasks including keeping accurate records, budgeting, booking rooms, responding to emails etc. (essential)

• Experience of coordinating and updating online and social media channels especially Twitter, Facebook and Instagram (essential) 

* Experience of marketing and communications (essential)

• Experience of building effective relationships with internal and external stakeholders to deliver common goals (essential)

• Experience of working within not for profit or charitable sector (desirable) 

• Fundraising experience (desirable) 

• Knowledge of the challenges facing looked after young people (desirable) 

• Knowledge and/or experience of safeguarding issues working with children and young people (desirable)

Skills

• Excellent written and verbal communication skills (essential)

• Excellent time management and organisational skills (essential)

• Ability to work under own initiative, taking responsibility and ownership for researching and solving problems (essential)

• Computer literate and ability to work with Word and Excel (essential) and website management systems (desirable)

• Awareness of data protection legislation (desirable)

Other:

• Relevant work experience

• An enhanced DBS check is a requirement of this role

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

Our programme supporting Higher Technical Education has big ambitions. Known as the ‘missing middle’ of higher education in England, we want to see the declines in level 4 and 5 technical education reversed and more providers emerge who can offer high-quality education and training to help people access highskilled occupations. Key to this transformation is the role of Institutes of Technology (IoTs) – collaborations between further education colleges, universities and employers – and we have been working closely with the National Network of Institutes of Technology to support their success. We are looking for a Project Officer to play an integral part in the successful delivery of this programme, as well as becoming an advocate for Higher Technical Qualifications more broadly. 

This role sits within the small Higher Education Team at Gatsby, and you will work closely with the Project Manager and Director of Programmes to: develop and deliver a range of projects to support our programme objectives; represent Gatsby at external meetings; organise meetings and events; and develop strong working relationships with key partners.

Key Role Responsibilities:

• Deliver projects to support Gatsby’s Higher Technical Education programme, with clear objectives and planning, delivering outputs on time and within budget.
• Research, create and write compelling communications that support programme objectives.
• Co-ordinate regular meetings and external events, including drafting agendas, writing minutes, liaising with and organising contributions from external stakeholders.
• Work effectively with other Gatsby programme teams to ensure higher technical education is appropriately represented within their areas of focus.
• Commission consultants/researchers to undertake pieces of work that will inform programme direction.
• Undertake project evaluations to measure success, analysing outputs/feedback and making informed recommendations to improve activity.
• Manage the National Network of Institutes of Technology website and LinkedIn pages, ensuring they remain a compelling national presence with engaging and relevant content.
• Provide administrative and budget support for beneficiary grants and contracts.
• Create and maintain data and contact information relevant to the Institutes of Technology and other key stakeholders in higher technical education.
• Maintain a secure understanding of all high-level Gatsby policy positions and able to communicate them effectively in written form and verbally.

About You:

Experience

• Managed projects to successful outcomes, including some budget responsibility.
• Organised meetings and external events.
• Managed external contracts or grants to deliver agreed objectives on time and within budget.
• Developed and maintained a network of external contacts.
• Have produced effective communication materials for different audiences.

Knowledge & Expertise 

• Some knowledge and understanding of the UK post-18 education and skills landscape.
• Basic understanding of the ways in which policy decisions are influenced and enacted in England. 

Skills & Abilities

• Comfortable working with partners in education and industry, able to initiate and develop positive relationships with a diverse range of people and organisations.
• Able to persuade, engage and build rapport quickly with new contacts, and maintain important working partnerships.
• Oral and written fluency in English and able to prepare and present accurate and readable briefings and reports from complex information.
• Constantly striving to improve own projects and processes. Open to new ideas and ways of doing things, enabling constructive contributions to organisational progress and innovation.
• Able to set and meet own deadlines under pressure, often balancing conflicting priorities, and dealing calmly with unforeseen issues. 
• Diplomatic and politically sensitive, using good judgement and evidence to form opinions.
• An ability to apply an awareness of diversity issues to all areas of work. 

Personal Attributes & Other Requirements

• Strong interest in the role of technical education and careers guidance in improving life chances.
• Highly self-motivated, setting high standards for themselves and those they work with.
• Commitment to anti-discriminatory practice and equal opportunities.
• Enjoys working as part of a small team.
• Able to be flexible about working hours and locations, including working remotely and travelling to meetings around the UK and potentially overseas (may include overnight stays). 

For the full job pack and details of the application process, please click the How to Apply button.

RESPONSIBILITIES

1. Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.

2. Cultivate and nurture relationships with funding/grant-making organisations, both new and existing.

3. Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.

4. Enhance Buttle UK's ability to deliver compelling reports to donors, meeting or surpassing their expectations.

5. Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.

6. Support the maintenance of systems tracking fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.

7. Manage donor records on the Raiser's Edge fundraising database, including recording activities, income, and producing management reports.

8. Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.

9. Generate accurate and timely management information on fundraising activities and budgets.

10. Ensure integration of fundraising activities within the wider staff team and provide necessary support.

11. Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust Fundraising Manager.

12. Proactively assess own performance and development needs.

PERSON SPECIFICATION

Experience

1. Proven experience and success in developing and drafting proposals and/or reports raising funds from trusts, foundations, other grant makers or the equivalent.

2. Experience of creating compelling and concise funding proposals, written documents and reports from a range of information sources, including detailed technical or sector specific information. about the organisation’s work.

3. Proven ability to communicate effectively both in writing and verbally.

4. Experience of research techniques applicable to identifying funding opportunities and framing funding bids.

5. Financially literate with the experience of producing and interpreting budgets, or other detailed numerical information.

6. Experience of working under your own initiative, dealing with conflicting demands and working under pressure to meet tight deadlines.

7. Experience of project planning and/or project coordination.

8. Proven IT skills, ideally with experience of using databases.

9. Good knowledge of the charity sector.

Skills & Abilities

1. Driven to meet and exceed targets. 

2. Understanding of what is required to develop long-term and productive partnerships and relationships.

3. Excellent organisational skills and the ability to work independently and prioritise own workload; but also to make a valuable contribution to a small team.

4. Ability to “sell” a cause successfully and be persuasive.

5. Strong analytical, problem-solving skills with the capacity to think creatively and strategically.

6. Willingness to use the telephone to pursue cold leads and build relationships with potential funders and supporters.

7. Ability to write compelling copy for a range of audiences, from succinct ‘pitch’ documents to detailed fundraising bids.

8. High level of attention to detail

9. High standard of literacy and numeracy.

Attitudes

1. A self-starter with energy and drive, who is motivated to make a direct ask of a donor or supporter, but is resilient if a donor says ‘no’.

2. Commitment to promote the best interests of children and young people.

3. Empathetic and non-judgmental towards the needs of children and families living in poverty.

4. Prepared to work flexible hours.

5. Willingness to help with requests made by colleagues.

Project Officer x 3
£27,385 - £30,053 pa, plus excellent benefits
London (including flexible working)

The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.

This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.

The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.

The Project Officer roles would work across quality networks working with a range of mental health services including:

• Therapeutic communities
• Child and adolescent mental health services
• Psychological therapies
• Neuropsychiatry services

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 10am, 6 May 2024.
Interviews: 28 May 2024.

Capacity Development Officer 

Title: Capacity Development Officer 

Contract Type: Employee, full time 

Contract Duration: Fixed term contract (until April 2025, subject to renewal) 

Reporting to: Capacity Development Manager 

Location: Combination of home-based and working from London office at least once a week 

Requirements: UK citizens and other applicants who already possess a valid work authorisation

Application deadline: 19 May 2024 

About the NCD Alliance 

The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a global thought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner to governments and the World Health Organization and other United Nations agencies, and an advocate for meaningful involvement of people living with NCDs.

Job description 

The Capacity Development unit seeks a Capacity Development Officer to support the implementation of the Our Views, Our Voices initiative, specifically the emerging capacity development work on equity. The Our Views, Our Voices initiative is a flagship initiative of the NCDA and people living with NCDs dedicated to promoting the meaningful involvement of people living with NCDs in the NCD response, supporting and enabling individuals to share their views to take action and drive change. It seeks to break down stigma and discrimination, equipping people living with NCDs with the skills, knowledge, and opportunities to be change agents at local and global levels. 

Designing equitable solutions for NCDs requires reaching those left furthest behind, adopting rights-based approaches, and applying principles of meaningful involvement of people living with NCDs to redress power imbalances. Putting people and communities at the centre allows to identify how different drivers and lived experiences interact and to identify solutions to the barriers faced in accessing care across the continuum and in achieving equity. 

NCDA recently published an NCD Equity Framework to provide community advocates with an introduction to what health equity means in the context of NCDs and adding an equity lens to advocacy on NCDs. It identifies eight priority areas for advancing health equity for NCDs addressing common barriers to equity. To accompany the Framework NCDA has produced a Practical Guide. To support civil society and community advocates operationalize a health equity lens for NCD advocacy, NCDA has developed an accompanying Practical Guide for NCD Community Advocates. This guides advocates to develop an NCD Equity Report using an NCD Health Equity Assessment Tool to establish a foundation for advocacy efforts in this area. 

The Capacity Development Officer will support the roll-out of the equity work with national alliances via a new grant to support national alliances conduct an NCD equity assessment, produce an NCD equity report and add an equity lens to advocacy efforts in-country to support more equitable NCD responses and ensure the most vulnerable populations are reached. The role will strengthen capacity of national alliances by supporting the delivery of training on equity and broader Our Views, Our Voices training. The role will also provide support to global advocacy and accountability efforts ensuring close linkages with national level work on the theme of equity. 

The Capacity Development Officer will work with people living with NCDs, Our Views, Our Voices advocates, national and regional alliances, the Capacity Development unit, colleagues in the policy, advocacy, accountability and communications units, and other stakeholders for the fulfilment of its responsibilities. The ideal candidate will bring an understanding and experience of advocacy, global health and equity, communications, grant administration and overall programme management. 

This is an excellent opportunity for candidates passionate about meaningful involvement, advocacy and supporting country-level community engagement initiatives, working for a respected civil society organisation, engaging with inspiring advocates, national and regional stakeholders, and getting involved in priority NCD-related global health and development issues. 

NCDA seeks applicants with suitable experience and background for a full-time role as Capacity Development Officer. This position reports to the UK-based Capacity Development Manager. This position is possible thanks to NCD Alliance’s partnerships with Bristol Myers Squibb and with the Swedish International Development Cooperation Agency and is subject to yearly renewal. The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. The Capacity Development Officer would be mainly home-based/remote with the expectation to work from the London office 1 day a week. 

Core responsibilities 

Support the Capacity Development unit in grant administration duties, including grantee communications, grant awards and compliance, grantee reporting and monitoring and evaluation. 

Support the organisation of the Our Views, Our Voices equity trainings, webinars, and events as required, including participant support, administrative functions, supporting curriculum development and evaluation. 

Support advocacy capacity of national and regional NCD alliances by aligning the Our Views, Our Voices initiatives with the NCDA Advocacy Institute. 

Support global advocacy and accountability efforts, as led by the Policy, Advocacy and Accountability unit ensuring linkages with national and regional level work. 

Provide information on country level equity work in support of NCDA’s partnerships and membership efforts to leverage and further NCDA’s work in this area. 

Support meaningful involvement of people living with NCDs at national, regional, and global level, boosting ongoing advocacy efforts and linking in with ongoing work part of the NCD Advocacy Institute. 

Provide written content to promote and support the Our Views, Our Voices initiative, particularly on the theme of equity, through NCDA communication channels, including the Our Views, Our Voices digital platform and support the development of key knowledge resources. 

Stay current on health equity issues, best practices, and emerging trends on the topic of health equity. 

Maintain regular communications with relevant key stakeholders, including regional and national NCD alliances, Our Views, Our Voices advocates for advocacy and network updates relating to the initiative, as well as for mobilisation in relevant global opportunities. 

Handle administrative responsibilities and Capacity Development work as needed. 

Provide support at capacity development meetings as required, including administrative and content development support. 

Look for opportunities to showcase the Our Views, Our Voices initiative in events and platforms. 

Experience and skills 

• Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2-3 years of relevant job-related non-profit experience. 
• Demonstrated interest and understanding of health equity and social determinants of health; knowledge of global health and noncommunicable diseases would be ideal. 
• International work experience highly desired, as well as professional knowledge of advocacy, grant administration, policy and/or programmes 
• Strong communication and interpersonal skills. 
• Ability to work independently and collaboratively in an international team environment. 
• Excellent organisation and strategic planning skills, and ability to successfully manage competing priorities and meet deadlines. 
• Capacity to work sensitively in a global setting and with people and organisations representing those living with NCDs. 
• Excellent written and communications skills in English – foreign language skills are a plus (Spanish and /or French). 
• Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). 

1. Background

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.

The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.

2. Key Responsibilities

2.1 FCDO RCC Contracting, Compliance and Risk Management

• Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
• Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
• Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
• Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
• Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
• Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.

2.2 Organizational Compliance and Risk Management

• Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
• Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
• Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
• Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
• Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
• Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
• Conduct internal compliance audits.
• Assist with ad hoc compliance related tasks as required.

2.3 Business Development

• Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
• Support review and negotiation process for new FCDO awards.

3. Qualifications and Skills

• Undergraduate degree in relevant field
• 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
• Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
• Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
• Experience managing payment by results or performance-based contracts.
• Experience developing and delivering participatory trainings on compliance, regulations, and policies
• Demonstrated experience in conducting internal compliance audits preferred
• Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred

4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.

5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.

Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.

6. How to apply
Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
• Curriculum vitae along with names and contact information for at least three professional references.

Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.

*Incomplete applications will not be considered

About INTRAC

INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.

We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.

About the role

As Project Officer you will play a central role in the delivery of INTRAC’s consultancy assignments and grant funded projects. This will involve coordinating short and long term projects, involving staff and consultants through our global network and clients around the world, ensuring effective and quality delivery. We carry out a wide variety of assignments, ranging from project evaluations to bespoke in-house training and learning partner roles for complex, multi-country civil society strengthening programmes.

You will work on a range of activities, such as organising and supporting online learning sessions, meetings or focus groups, coordinating feedback, communicating with team members and clients, administrative tasks, to support the smooth running and success of our work.

You will have an eye for detail, experience providing administrative and coordination support to complex projects and will be comfortable carrying out a number of tasks with competing deadlines at the same time.

We are looking for a versatile and dynamic individual, wanting to use their skills to support civil society around the world and with an interest in current debates concerning decolonisation and movements to shift power.

About the post of CEO

You will report directly to the Board of Trustees, ensuring excellent governance of the Charity, regulatory compliance with the Charity Commission and Companies House, and will collaborate with Trustees on designing and executing the 2024-2027 strategy. You will lead and support a team of seven staff, supporting 500+ older and disabled Neighbours annually with a large team of volunteers. You will ensure excellent management of charity’s finances and that adequate funding is in place to maintain all charitable activity, monitoring and evaluation. You will ensure that the charity maintains its reputation and develops its exposure and standing. 

About you

You will have strategic leadership experience and have previously led teams. You will have a strong understanding of charity governance and will have demonstrable fundraising knowledge and/or experience. You will be passionate about supporting older and disabled people and will have a strong understanding of their needs. You will be equipped to represent the Charity both internally and externally.  

JOB DESCRIPTION

Strategy and Operations

1. Develop, implement, and lead execution of the charity's annual operational plan and 3-year strategic plan.

2. Identify appropriate level of staffing, volunteering, ensuring that all staff and volunteers are appropriately interviewed, vetted, inducted, trained, developed, and supported to deliver against their objectives.

3. Ensure appropriate upkeep, security, and management of the charity’s premises, including all relevant contracts and payments.

4. Ensure that the charity’s IT systems are fit for purpose and compliant with relevant law.

People

5. Line management of seven staff members, and responsibility for staff and team development, cohesion and appraisals.

6. Recruit and support social club facilitators and appropriate consultants to provide additional resource to the charity as required.

7. Lead staff member for safeguarding, liaising directly with Hammersmith and Fulham Adult Social Care.

8. Ensure appropriate mechanisms and safeguards are in place to support up to 100 regular volunteers, and up to 100 additional corporate/student volunteers.

9. Ensure appropriate mechanisms and safeguards are in place to support up to 500 beneficiaries and additional attendees at FGN events.

Finance and Fundraising

10. Develop, implement, and lead charity’s financial and fundraising planning and management, ensuring that the charity operates at least at break-even, ideally with a small surplus.

11. Ensure that the charity has a diverse range of income across various streams, inclusive of (but not limited to) public sector, trusts and foundations, corporate income, events, and online giving.

12. Ensure that the charity is receiving value for money with all expenditure, ensuring contract review on a timely basis as appropriate.

13. Ensure appropriate cashflow projections so that expenditure does not exceed income in any one year unless pre-agreed with trustees.

14. Ensure that appropriate financial controls are in place so to protect charity and anyone handling money on behalf of the charity.

15. In conjunction with the finance administrator and hon. treasurer monitor all income, expenditure, accounts, funding investments and budgets.

Governance

16 Ensure compliance with charity and company law, inclusive of writing, presentation and filing of annual report and accounts and other Company Secretary duties.

17 Organise, attend, record and report at board meetings every two months, inclusive of finance and operations reporting and the regular cycle of governance reviews.

18 Plan, organise and attend AGM and annual strategy session.

19 Ensure appropriate level of risk management and insurance are in place for the charity.

20 Ensure all relevant policies, procedures and financial controls are in place, inclusive of annual review.

Communications and Impact

21. Represent and promote the charity in public, sourcing media opportunities as appropriate so to increase visibility.

22. Represent the charity on appropriate networks and forums so to develop stakeholder relationships and source opportunities for cross-partner collaboration.

23. Ensure positive, fit-for-purpose, internal and external communications, inclusive of monthly newsletters, social media presence and other marketing materials.

24. Ensure appropriate monitoring and evaluation of projects and develop relationships with academic institutions and/or research consultancies where possible so to elicit external perspectives and scrutiny of the charity’s work.

25. Build relationships with local stakeholders and businesses.

PERSON SPECIFICATION

Essential requirements

1. Senior management experience within the charity sector or similar

2. Experience of working at a senior level with and under the direction of a board of trustees

3. Experience of successfully applying for grant funding, and/or other income generation  

4. Financial acumen including financial reporting

5. Experience of successfully delivering strategic plans

6. Experience in publicity and marketing

7. Experience in management of staff and volunteers

The post is subject to:

· right to work in the UK check

· satisfactory disclosure from the Disclosure and Barring Service

· two satisfactory references

Salary will be c. £54,000 and is set in line with NJC pay scales 2024/25.

Working hours are 35 hours over 5 days per week. The postholder will be based primarily on site but with the possibility of up to one day per week remote working by agreement.

Pension: there is a 5% employer’s pension contribution

You will receive 28 days of annual leave, and option to buy/sell three days annually. We have additional benefits, which include eye vouchers and cycle to work scheme.

Interviews will be held at Rosaline Hall, Fulham, London SW6 on 13 and 14 May. Only shortlisted candidates will be contacted. No recruitment agencies to apply.