Executive Support Officer Jobs in Cambridge, Cambridgeshire
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Partners for a New Economy is seeking a Personal Assistant, for the Director and Grants team. If you have an eye for detail, strong time management and enjoy working as part of a small team, we'd love to hear from you.
Partners for a New Economy (P4NE) is an international donor collaborative of philanthropic foundations, hosted by Swiss Philanthropy Foundation, with the vision of our economy redesigned for nature and all people to flourish. Our website gives more detail on our grant-making and field-building activities. Our six funding Partners are based in the UK, Switzerland, Denmark and the United States, and our current staff team, led by Director Jo Swinson, has 5 people (3.3 FTE) all of whom work remotely (currently based in the UK, Denmark and Switzerland).
Responsibilities to include:
- Managing the Director & Programme Officer’s diaries
- Arranging online and in-person meetings and events
- Booking travel and accommodation for the Director and Programme Officer
- Working closely with the Programme Officer and Director to provide administrative support around our grant-making
- Providing support and completing administrative tasks, as required, to contribute to the activities of the P4NE team
We welcome applications from people with one or more years of experience in a similar role, whether you are looking for a part time or full time position, as we will scope the duties accordingly.
Location: This role is home-based and can be done from the UK or Switzerland (cost of living adjustment will be made to the salary for applicants based in Switzerland). Candidates should be able to work remotely and be comfortable having colleagues and contacts in different locations and time zones.
Hours: Min 20 hours/max 40 hours per week, flexible hours possible over 3-5 days each week, to be mutually agreed with the successful applicant
HOW TO APPLY:
You do not need to send us a cover letter. Instead, please apply by answering these two questions, and attaching your CV:
- What is it about being part of the P4NE team that appeals to you and why are you a great fit for this role?
- In this role, you will be dealing with a variety of stakeholders and organisations. It's likely there will be many competing demands on your time - from scheduling for a busy Director and team, to arranging domestic and international travel; formatting documents, attending team meetings and managing inbox traffic. Describe how you would manage these competing demands and give us an example of how you have done this in the past.
Applications should be received no later than: Thursday 11 April at 9.00am
Please answer both questions and attach your CV.
Closing date for applications is 9am on Thursday 11 April 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About BEfriend
BEfriend is a registered charity operating in the London Borough of Ealing since 1994, and more recently, launching in the neighbouring borough of Hounslow. Our aim is to reduce chronic loneliness and isolation experienced by local people through one-to-one volunteer befriending and social events.
Role Purpose
To take responsibility for BEfriend’s trust and foundation applications and generate new funding opportunities.
Main Duties:
Trusts and foundations
● Lead on the trust and foundation funding applications which deliver BEfriend’s strategy.
● Work with the staff team to ensure that BEfriend’s work is accurately represented in funding applications.
● Research funding prospects and ensure a strong pipeline of applications at all times.
● Develop and maintain good working relationships with current and potential funders.
● Lead on reports to funders and work with colleagues to ensure reports are completed on time, meeting funder reporting requirements.
● Evaluate bids
Other tasks
● Work with the CEO to develop a fundraising strategy for the next 3 years and agree fundraising targets and key performance indicators
● Build and develop our Individual Giving Campaign
● Work with the CEO to develop relationships with statutory bodies
● Develop relationships with local businesses to engage supporters
● Manage engagement and fundraising events as required
This job description is not exhaustive. The post-holder may be required to undertake additional tasks and responsibilities at times.
How to apply:
Download the full Job Description and Person Specification for full details of the role and how to apply.
Please address your cover letter to Rachel Hill, CEO and ensure you explain how you meet the person specification.
Don't forget to also attach your CV.
The client requests no contact from agencies or media sales.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
Interim Chief Executive
“We're seeking a dynamic leader who thrives at the crossroads of creativity, social impact, and strategic vision. One who excels in managing a small but ambitious team, committed to accelerating health impact through the arts. You'll champion our innovative approach, forge powerful partnerships, and secure the funding needed to scale our programmes nationwide.
If you yearn to make a real difference, if and the idea of weaving the arts into the fabric of well-being excites you, then Aesop is your calling. Join us in building a healthier, more vibrant society, one artistic intervention at a time. Be the leader who inspires a future where creativity heals.” Professor Kevin Fenton CBE PrFPH FRCP PhD - Interim CEO and Chair
About the Role
Aesop are seeking an Interim Chief Executive to work with the Chair, to ensure that Aesop’s charitable vision, mission and strategic plans are developed and delivered effectively and sustainably. The Chief Executive will ensure the charity is well administered and meets its governance responsibilities. The Chief Executive will act as an ambassador to secure Aesop’s impact and profile locally, regionally, nationally and internationally.
About you
You will have successful experience in leadership and the growth of a national charity. Due to the nature of the role, you will have proven turnaround and/or transformation experience and skill set.
A track record of raising funds through grants and success in tendering and bidding for contracts is also crucial. Ideally you will be experienced in working in a resource constraint environment.
With regard to people management, you will have strong leadership expertise and experienced in leading volunteers. Externally, you will represent Aesop positively and effectively in order to secure Aesop’s impact.
It would be great if you …
Have experience within the Arts, health, or social care, or have existing networks in health and grant giving organisations. Strong commercial marketing and sales experience would be advantageous.
What we do
Aesop is an ambitious organisation that has grown since professionalising in 2014. Our vision is of a future when arts solutions for society’s problems are valued and available for all who need them. Our current focus is on major health challenges.
Our team is a welcoming group of people from a diverse range of sectors: health, arts, social care, education, and business, all with a commitment to helping those in need through the power of the arts. We are creative, adaptable, agile, and resilient, responding quickly to challenges and opportunities, putting Aesop at the forefront of the Arts and Health sector.
How to apply
If you are interested in what you have read, then we look forward to hearing from you. We very much hope that you have enough information to help you decide whether to apply for the post.
To be considered for this role you will need to apply with an online application through the recruitment portal. Along with your application please submit an up-to-date CV and a supporting statement of no more than 1,000 words outlining your suitability for the role addressing the job description and person specification.
Applications will be reviewed on a rolling basis, and the advert will be closed early if an appointment is made prior to the closing date so please do not delay in applying.
All applications must be received no later than Tuesday 16th April at 12pm.
The interviews for this role are anticipated to take place at the end of April/beginning of May. If you are shortlisted, we will be in touch to confirm the date.
Contract: Fixed Term Contract, Part time
Salary: £80,000 - £100,000 per annum (FTE) dependent on expertise.
Contract: 6-month contract, part-time, circa 3 days per week.
Benefits Competitive
Location: Home-based with the expectation of meeting the team, stakeholders and funders in person as appropriate. Registered office is currently in Witney, Oxfordshire but not used as HQ.
REF-212 803
We’re just beginning our journey… Join us as we move into our next strategic phase of growth, change and evolution…. ensuring a brighter future for young people.
About us
Founded in 2022 by four co-leaders with experience of charity-led mentoring provision and philanthropist John Caudwell, Caudwell Youth mentors at-risk young people aged 11-24 years into new futures.
Through our unique 1:1 mentoring programme we bring positive change, showing clear movement towards reducing risk of exploitation and offending, whilst engaging more in their community, bettering their relationships, finances and overcoming personal hurdles.
We currently work across Buckinghamshire, Hertfordshire, Luton and Milton Keynes, but with significant ambition to reach at-risk young people across the UK.
About the opportunity
We now seek a values led CEO for Caudwell Youth to play a pivotal role in steering the organisation through its next phase of development.
You will work closely with the leadership team, the Chair and Trustees and to secure sustainable growth and drive the strategic direction of the organisation ensuring continued outstanding delivery through dynamic leadership.
About you
We are looking for an exceptional and inspirational people leader who is focused on mission, vision and the values of our organisation. As a collaborative leader you will empower and motivate our skilled and high performing staff.
You will be skilled in working effectively and confidently across a broad range of stakeholders and crucially have a proven track record of success within the non-profit or social impact sector, with a deep connection and understanding of the complexities and challenges facing young people.
You will be ambitious and keen to develop Caudwell Youth whilst remaining committed to supporting the vulnerable young people we support. Developing an ethos of shared values and a positive and inclusive culture, your strategic vision will translate passion into measurable impact and ultimately increase our reach.
Closing date: By 9am, Tuesday 23rd April 2024
Join ACEVO and Make an Impact as a Trusts and Foundations Executive!
Location: Remote with quarterly trips to London office.
Salary: £32,000
Are you a seasoned fundraiser with a knack for securing support from trusts, foundations, and corporate sponsors? If you're eager to channel your skills into driving meaningful change, ACEVO - the Association of Chief Executives of Voluntary Organisations - invites you to join our dynamic team.
ACEVO stands as the leading advocate for CEOs and senior leaders within the charitable sector, representing over 1,800 individuals dedicated to making a difference. We provide a unique platform for connection, skill enhancement, resource access, and advocacy, empowering civil society leaders to effect positive transformations within their organisations and communities.
What We Value:
At ACEVO, our values shape everything we do. We prioritise our members, actively engaging with and addressing their needs. Diversity is not just a buzzword; it's ingrained in our culture, ensuring every voice is heard, respected, and valued. We foster an environment of ambition and integrity, openly pursuing our goals while keeping the best interests of our members at heart.
The Role:
We're seeking a passionate individual with a proven track record in securing funding from trusts, foundations, and corporates to join our team as a Trusts and Foundations Executive. Collaborating closely with the Head of Business Development, you'll play a pivotal role in expanding our funding streams, primarily focusing on trusts, foundations, and corporate sponsors. Exceptional communication and writing skills are a must, as you'll engage donors, members, and colleagues while crafting compelling proposals.
Why ACEVO?
At ACEVO, we offer more than just a job; we provide a supportive and driven environment where your contributions truly matter. While the role predominantly operates remotely, we offer a central London office space for those who prefer an office setting.
Benefits:
- Flexible working arrangements
- Health insurance coverage
- Employee Assistance Programme
- Enhanced holiday entitlement
- Cyclescheme participation
Application Deadline:
Apply by 11:59pm GMT on Sunday, 21 April 2024. Interviews will be conducted on 26 or 29 April 2024. We are committed to fostering a culturally diverse workforce and strongly encourage applications from underrepresented groups.
Ready to Make an Impact?
Send your CV and a one-page cover letter detailing why you're the perfect fit for this role.
Join ACEVO and be part of a team dedicated to driving positive change within civil society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are delighted to be recruiting for a visionary, values-driven leader to join Mary’s Meals International (MMI), as Chief Growth Officer. Reporting to our Chief Executive Officer and Founder, you will be at the forefront of our mission, with overall responsibility for the development and execution of an ambitious and transformational growth strategy, to grow our global movement.
As Chief Growth Officer, you will provide inspirational leadership to your team in MMI and work closely with leaders across the network to support the development and delivery of highly effective growth strategies to expand the global supporter base and increase sustainable funding streams. This will be achieved through the development of high-profile campaigns, grassroots support, powerful storytelling, optimising technology, strengthening of our national affiliate network, developing strategic partnerships and high-value philanthropic initiatives.
Key responsibilities:
- Oversee the development and delivery of a compelling communications and marketing strategy, including targeted breakthrough initiatives, that will raise awareness of Mary’s Meals and inspire new audiences.
- Oversee the development and implementation of an ambitious philanthropy strategy to include foundations, institutions, corporations, major donors and other strategic or philanthropic partners.
- Proactively identify and cultivate new global partnerships and relationships.
- Encourage and support the formation of new International Fundraising Groups and National Affiliates.
- Play a key role in MMI’s Executive Leadership Team (ELT) working closely with the CEO, Chief Officers, Director of People and Culture, the MMI Board and other leaders across Mary’s Meals.
- Lead, develop, coach and inspire a high-performing team of senior leaders.
About you:
With extensive C-suite/Director level experience in business development, communications, marketing, or fundraising, you will bring proven experience of developing and implementing transformational growth strategies. You will thrive in a fast-paced global environment where you can influence, lead and forge new partnerships to support the growth of our movement.
An exceptional leader, you will demonstrate proven experience of leading cross functional teams and leading on global projects and strategic initiatives. Our mission, vision, and values are at the very heart of everything we do, and this is more than a role, it’s an extraordinary opportunity to play a part in changing the story for children in some of the world’s poorest countries. You will be a true ambassador for our work and will demonstrate commitment to our movement, mission and vision. Experience of working in an international non-profit organisation would be beneficial but not essential.
About us:
We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work life balance, we also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
We are a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. As an organisation, named after Mary the mother of Jesus and shaped by Christian values, we feel that the way we do things is as important as the result and we welcome all who wish to play their part in our important work. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding, we are committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Closing date: Sunday 14th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
Our ideal candidate will have a background within the charity/not for profit sector and experience in handling an investment portfolio. The role is home based with some travel in/around Hampshire and the IOW. Reporting directly to the CEO, this role is an excellent opportunity for someone looking for a new challenge and a step up. Our financial information is highly visible to our donors and grantees, so this role is a crucial enabler for the effective delivery of all areas of our work. The role will be overseen by a part time Finance Manager, who will produce management accounts, annual accounts, budgets, forecasts etc. Part time work will be considered for the right candidate.
The Finance Officer/Bookkeeper will be responsible for ensuring the delivery of accurate and timely finance administration, across two databases (currently Sage and Salesforce). This is a vital role within HIWCF, as high quality finance information is fundamental to our role and reputation in the region as a trusted partner for our fundholders and grantees.
Key Tasks
· Adding all payments transactions (grants, invoices, salaries, expenses, HMRC payments etc) to Sage and the bank accounts, ensuring all evidence is correct and payments are correctly authorised
· Adding all donation income to Sage and Salesforce, and working with other team members to ensure they are acknowledged appropriately
· Adding all quarterly investment income to Sage and Salesforce and reconciling across both databases, and to the investment house reports and bank account
· Regular reconciliations between Sage and Salesforce and bank accounts
· Ensure HMRC payments and gift aid claims are undertaken in a timely manner
· Manage banking records
· Monthly reconciliations for Bank account, purchase ledger, Sage, Salesforce, prepayments, accruals, salaries, PAYE, pension etc
· Monthly journals for non-cost items
· Manage pension with NEST and other ad hoc pension providers and manage insurances
· Ad hoc finance related tasks including reporting on returned grants, managing pension payments, insurances etc
· Any other appropriate tasks as directed
(Some of the functions listed may be shared tasks).
Please see our application pack attached for full details or visit our website.
Recruitment details and schedule
• Apply by sending a CV and covering letter to Jo Dakin, Office Administrator , see application pack for details. Please include details of three referees, one of whom must be your current or most recent line manager. (We will not contact them unless you are offered the role.)
• Please confirm in your application that you are eligible to work in the UK. If offered the role, you will be required to provide evidence of your eligibility.
• Applications close at 12 noon on Wednesday 24th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
About The Road Safety Trust
The Road Safety Trust (“RST”, “The Trust”) is a grant-giving charitable organisation working hard to reduce the numbers of people killed or injured on our roads. We do this by providing independent funding for vital research and practical interventions into new approaches to road safety.
We are looking for an experienced administrator to join our team and provide valuable administrative support across the organisation.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
N/A
The client requests no contact from agencies or media sales.
Wohl Legacy
Part time Finance Director
Salary circa £90,000 FTE (2.5 – 3 days per week)
Remote / Occasional travel to London
The Wohl Legacy is comprised of three independent charities all founded by the late Maurice and Vivienne Wohl. The Wohl Legacy invests in and partners with numerous organisations and communities in the fields of Medical Advancement, Care and Welfare, Jewish and Communal Life, Jewish Education, and Pathways to Employment, working with these organisations to ensure lasting change.
Our partners may be those on the ground acting to make change happen or thought and learning partners who share a common vision. Facilitating relationships between organisations, key funders and interested parties is an integral part of the Wohl approach; we seek the best possible outcomes to the challenges that communities face, to enable them to grow and thrive.
We are looking for a proactive and highly capable Finance Director to join our small organisation and provide 360 degree support to the Chief Executive Officer. The organisation has gone through a period of modernisation and we are looking for someone who will continue to seek to improve and streamline processes and find more agile ways of working.
This position is responsible for the full finance function and responsibilities include:
- Overall responsibility for the development and successful delivery of the Finance function;
- Leading on financial planning, preparing annual budgets and quarterly management accounts;
- Preparing year end SORP accounts and liaising with the auditors; producing the Annual Report and Financial Statements; reporting to Finance, Audit and Risk Committee, Investment Committee and the Board of Trustees;
- Liaising with investment managers to obtain regular reports of performance and undertaking new investment movement analysis;
- Ensuring the Foundation’s policies are kept up to date and compliant;
- Communicating complex financial information and influencing and building rapport with a range of internal and external stakeholders.
The successful candidate will be a qualified accountant with experience of the UK charity or not for profit sector, advanced knowledge of SORP and charity VAT. You will have led a strategic finance function, produced statutory accounts, management accounts, financial reports and analysis. You will have demonstrable commercial acumen, a strong understanding of business and strategic issues, and the ability to appropriately challenge and advise budget holders. You will have excellent communication skills and a passion for helping us achieve our vision.
Timings:
- Application deadline: Sunday 21st April
- Shortlisting: week commencing 29th April
- 1st stage interviews: week commencing 6th May
- 2nd stage: week commencing 13th May
To apply, please send your CV and supporting statement via the link. For an informal conversation about the role please contact Bryony Thomas via the Allen Lane agency website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors, and members of the public. The Senior Supporter Care Officer (SSCO) works alongside the rest of the team ensuring that everyone who contacts the charity receives excellent service in order to maintain supporter satisfaction, and to generate the maximum amount of income for dementia research. This role supports the team with projects both within and outside Supporter Care and works with two other Officers to oversee team workload. This includes enquiry handling and donation processing, providing training and advice, and providing cover during absences. This is a line management position, responsible for 2-3 Supporter Care Executives, supporting and enabling them to succeed in the delivery of their roles. The SSCO reports to the Senior Supporter Care Manager (SSCM) and ensures that the team provide an efficient and a first-class supporter experience for the charity.
We are looking for two Senior Supporter Care officers to cover periods of maternity leave. These roles will be available on 12-month fixed term contracts, or on return of the substantive post holder.
Main duties and responsibilities of the role:
Supporter engagement
- Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
- Support the team Executives with inbound telephone calls. This involves advising on a wide range of enquiries including campaigns, donations, fundraising events, and requests for materials, and ensuring the team are briefed in advance on all upcoming activity.
- Assist with enquiries received by email and post, and support team members with their responses.
- Act as the first point of contact for the resolution of complex queries and complaints, escalating to the SSCM as necessary.
- Support the team in promoting fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
- Assist the SSCM with monitoring performance of external response handling agencies and suppliers, routinely visiting the site to ensure quality standards are being met and issues are resolved.
Donation processing and database administration
- Ensure all donations are accurately processed and acknowledged using the database (Salesforce), and within our service-level agreements.
- Assist with the reconciliation of Salesforce and our financial accounts, completing audit checks as required.
- Ensure the integrity of Salesforce by amending supporter details as necessary.
- Ensure that tasks such as mid-value thanking, and vulnerability checks to improve engagement and maximise income are carried out by the team and correctly recorded.
- Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid and the Data Protection Act.
- Look at ways to utilise and maximise the benefits of Salesforce to improve things such as reporting and efficiency.
Team leadership
- Line management of Supporter Care Executives to ensure goals and personal development plans are in place, carry our regular 1-1 meetings and appraisals.
- Deputise for the SSCM, assuming full responsibility for the team in their absence.
- Assist in managing the day-to-day work of the Supporter Care team. This will include managing supporter enquiries, donation processing, outbound calling, and ensuring telephone cover is in place.
- Assist the SSCM as required with any projects involving Supporter Care and be the team representative on some cross functional projects.
- Create and deliver training plans for new team members.
- Compile routine reports including all feedback received by the charity.
- Creating and updating team procedures as required.
What we are looking for:
- Experience of working in a customer facing role within an office environment.
- Experience of handling complex complaints and queries.
- Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
- Excellent written and spoken communication skills.
- Exceptional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £34,500 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 1st April 2024, with interviews likely to be held week commencing the 8th April 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Home based: National with occasional travel
Job reference: 183
Contract type: Fixed-term until 31st March 2025 (possible permanency beyond March 2025)
Part time: 22.2 hours, 3 days per week, between Monday to Friday 9am – 5pm (exact dates to be agreed/discussed at interview)
Salary: £13,890.00 - £14,883.00 (Full time equivalent £23,150.00 - £24,805.00) per annum (dependent on experience) +Benefits!
Benefits:
- 25 days pro rata annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 additional days pro rata annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
We have an exciting opportunity for a Part time Bid Officer to join our team, to work within our support services, to provide administrative and bid support to the Service Design and Development (SDD) team. The successful candidate will support the team to submit high quality bids to retain and expand our services.
The Bid Officer will act in a supportive capacity, independently coordinating administrative functions as well as tracking new opportunities and supporting with competitor/market analysis and assisting with managing and tracking of contracts.
As part of POhWER’s Bid team you will support the Bid Manager and Grants and Partnership Manager throughout the tender/application process; monitoring tender trackers and identifying and scoping potential tender opportunities. This role includes completing SSQs (standard selection questionnaires) for tenders and attending market engagement events (virtually or occasionally in person).
We are looking for someone who has excellent administrative, organisational and time management skills with the ability to work accurately, with attention to detail. The successful candidate will have knowledge and understanding of working in a Business Development team including good knowledge of the tender process.
We are looking for someone with good IT skills with knowledge of standard Microsoft packages a good standard of English and maths and confident written and verbal communication skills with a commitment to a high level of confidentiality.
The successful candidate will have a confident and positive attitude as well as a strong team player with a flexible approach to meet needs of the team/business. You will have the ability to work confidently and independently with staff at all levels in the organisation and have knowledge and understanding of production of reports in a variety of formats.
Please refer to the job description for more information about the role.
How to apply
We’re keen to get a Bid officer started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.
Please apply by submitting your CV and cover letter.
Closing Date: 09:00am, Tuesday 2nd April 2024
Interviews: Monday 15th & Tuesday 16th April 2024
Location of Interviews: Remote (via Zoom or Microsoft Teams)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be conducted for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.