Facilities And Operations Assistant Jobs in Charing Cross, Greater London
In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.
- Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
- Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
- Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
- Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
- Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
- Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
- Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
- Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
- Implement and manage facilities contracts SLA's.
- Manage, query and follow up Facilities related tasks.
- Manage all utility contracts, council taxes and licenses.
- Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
- Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
- Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
- Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
- Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
- Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
- Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
- Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
- Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.
- Hold NEBOSH General Certificate.
- IWFM qualification or equivalent experience.
- Highly organised and efficient; able to prioritise and keep track of multiple projects.
- Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
- Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
- Proactive approach to problem solving.
- Resilient and emotionally intelligent.
- Excellent communication skills, both oral and written.
- Tactful and diplomatic, with the ability to handle confidential matters.
- Ability and confidence to influence people, at all levels.
- Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
- Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.
- Proven experience in hard and soft FM.
- Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
- Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
- Practical experience of managing Health & Safety and carrying out risk assessments.
- Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
- Experience of overseeing a facilities Help Desk.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
- Live within easy commuting distance to Lambeth Palace.
- Available to be contacted and/or attend the site out of normal working hours if required.
- IOSH Managing Safely Certificate.
- First aid at work trained.
- Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.
- This role requires a DBS check: Basic level.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. We are winding down our current grant-making strategy, and are reevaluating and developing a new strategy centred around racial, social and economic justice.
In tandem with our strategy review, we are undergoing a comprehensive change process, which includes refreshing our Board and rebuilding our staff team. This transformation extends to the redevelopment of our internal people culture policies and practices with Justice, Equity, Diversity and Inclusion at its heart.
About the role
As the Executive Assistant and Operations Manager at Tudor Trust you will be pivotal in ensuring the smooth operation and effective management of both administrative and operational functions within the organisation.
With a focus on providing comprehensive support to the Board and CEO, the role encompasses a diverse range of responsibilities, including executive assistance, operations management, HR administration, and financial support.
Key Responsibilities
Board and CEO Support
- Provide comprehensive administrative support to the CEO, Chair of the Board and Trustees, including proactively managing calendars, scheduling meetings, and handling travel arrangements.
- Assist in the preparation of reports, presentations, and correspondence.
- Attending meetings for notetaking, to capture actions for next steps.
- Assist in organising events, workshops, and training sessions.
- Coordinate logistics, invitations, and follow-up activities for meetings, and in particular, board and committee meetings.
Operations Management
- Oversee the day-to-day operations of the organisation, including facilities management, office supplies procurement, and equipment maintenance.
- Develop and implement efficient processes and procedures to enhance operational effectiveness and streamline workflows.
- Coordinate with suppliers, contractors, and service providers to ensure smooth operations and timely resolution of any issues.
- Ensure compliance with relevant regulations, policies, and procedures related to health and safety, data protection, and organisational governance.
- Support the review and planning of opening up the use of the building to external stakeholders for social and creative purpose.
- Handle general administrative tasks such as managing office supplies and maintaining SharePoint.
HR and People Administration
- Assist with recruitment processes, including posting job advertisements, scheduling interviews, and candidate communication.
- Coordinate employee onboarding and induction programs, ensuring a smooth transition for new hires.
- Maintain accurate and up-to-date employee records, including personal information, employment contracts, annual leave and sickness absences.
- Support the organisation in implementing policy changes and fostering a positive people culture, addressing routine employee inquiries and offering guidance as needed.
- Liaise with our outsourced HR provider to ensure our HR documentation and records, including employee contracts, policies, staff handbook and compliance requirements are kept up to date.
Financial Administration
- Assist with basic financial tasks, including processing invoices, expense reports, and reimbursements.
- Review all our insurances and support the Head of Resources with the administration of the charity’s bank accounts.
As our organisational change initiatives progress, the EA & Operations Manager role will evolve, facilitated and managed by ongoing reviews conducted in collaboration with the Head of Finance and Resources.
Person Specification
Skills, Experience and Knowledge
- Experience as an Executive Assistant or Administrator.
- Experience in coordinating with suppliers, contractors, and service providers to maintain smooth operations and address any operational issues promptly and effectively.
- Proactive and detail-oriented, with the ability to anticipate and address the CEO's needs
- Forward thinking, organisational and project management skills
- Organisational skills and the ability to effectively manage multiple tasks and priorities.
- Proficiency using Microsoft 365 tools, including PowerPoint, excel, SharePoint and teams,
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
- Understanding of best practices in operations administration, including facilities management, procurement, and health and safety regulations.
- Discretion and ability to handle confidential information.
- Knowledge of / interest or understanding of Justice, Equity, Diversity, Inclusion and Belonging.
At Tudor Trust, we value and celebrate the differences that make us who we are. We respect the unique differences that each individual brings to the table, whether it's age, cultural heritage, disability and mental health, ethnicity, race, gender, gender identity and expression, sexual orientation, or social background.
Tudor Trust is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds.
If you would like to apply for this role, please submit a CV and supporting statement outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
Service Assistant Manager - Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £27,810 per annum
Full-time: 40 hours per week worked Sundays to Thursdays 9.00am to 5.00pm
Closing date: 12 noon on 26th April 2024
Interview dates: TBC
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, discount membership of a local gym, and a long service award (after five years).
Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals, and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
They are looking for a new Assistant Service Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently, and professionally to any challenges which arise.
If you're interested in this opportunity, apply now with your CV and a Cover Letter to be considered.
Prospectus is delighted to be partnering with Resonance Ltd., a fellow B Corp who provide life changing homes and solutions for people and communities facing crisis. Resonance is looking for a Relationship Assistant (Social Investment Funding) to support across a portfolio of capital grant investments as well as managing their own smaller portfolio.
The role is offered as a contract until March 2025 on a hybrid basis and you will be assigned to one of our offices in either Launceston, Bristol, London or Manchester. There is a requirement to attend your assigned office twice a week alongside a monthly face to face meeting every 2 months. Additional travel will also be required as part of grant project management and Partnership engagement. The role is offered as a 9 day fortnight and has a great deal of flexibility with core hours 9 – 3.30pm.
Resonance is a social impact property fund manager. Launched in 2002 with the mission of connecting capital to social enterprise. We are proud to be a B Corp and of our 20-year track record of impact investing. The Youth Investment Fund (YIF) is part of our eco-system and is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people. The Youth Investment Fund (YIF) is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.
Together, we are delivering grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND). This funding will drive value-for-money facilities that youth organisations can then afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the Youth Investment Fund will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives. It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.
Reporting to the Senior Relationship Manager (Youth Investment Fund) and supporting the other Relationship Managers, this role plays an important part in the provision of capital grants to our charity customers working in the youth sector as part of the Youth Investment Fund (YIF). You will take responsibility for ensuring key data points are kept up to date on our Salesforce database and working with grantees to ensure that they log key project updates (e.g. project forecasts, planned transactions, construction status, start and end dates). Furthermore, you will support the collection, review and report on monitoring information from grant recipients which is predominantly financial information (management accounts, annual accounts and forecasts) and construction progress reports. There will be the opportunity to manage a small portfolio of your own capital grant investments. Key to success in this role will be adopting Resonance’s continuous improvement and learning ethos.
The right candidate will be a strong team player with previous experience of grants administration, particularly in the context of government funding programmes and/or experience of capital funding. This is a great opportunity for someone to be involved in making a difference to young people. You will be proactive and can work well both autonomously and as part of a team and you should be flexible, adaptable and able to manage competing priorities. The Relationship Assistant will hold a track record of managing and working with a portfolio of organisations and thrive in using databases and interpreting and understanding data in a range of formats. Knowledge of the voluntary, community, and social enterprise sector, particularly the youth sector and/or knowledge of construction projects, real estate or property would be desirable but not essential.
Here at Resonance, we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all.
About us
Resuscitation Council UK is saving lives by developing guidelines, influencing policy, delivering courses and supporting cutting-edge research. Through education, training, and research, we’re working towards the day when everyone in the country has the skills, they need to save a life.
About the role:
As the Executive Assistant and Office Manager, in addition to providing administrative support across the organisation, CEO and Senior Leadership team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in London and in the way the operation runs remotely.
This role offers variety and the opportunity to gain wider experience within the Charity section. As the Executive Assistant and Office Manager, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities.
About you:
To be a successful Executive Assistant and Office Manager you will have;
· Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom
· Proven experience of taking accurate minutes, managing diaries and meeting schedules.
· Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing.
· Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels.
· High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
And you will be;
· Enthusiastic and proactive with a positive attitude and collaborative mindset.
· Highly organised, able to manage a varied workload within tight deadlines with great attention to detail.
· Committed to RCUK’s vision and values and the principles of Equality, Diversity, and Inclusion.
*RCUK reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 30 Hours per week (3 days minimum in the office)
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Generous pension scheme
- Access to Private Medical Insurance (on completion of your probation period)
- Access to Life Insurance and Personal Accident Cover (on completion of your probation period)
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Full induction and training
How to apply:
Please submit your up-to-date CV with a supporting statement outlining your suitability for the role.
· Closing Date for Applications: Monday 15th April 2024 at 12 noon
· Interviews are taking place: w/c 29th April 2024
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please let us know and we will aim to make the necessary arrangements to accommodate your needs.
The client requests no contact from agencies or media sales.
Department - Finance
Reports to - Head of Finance
Reports to you - None, but matrix management relationship with 2/3 Finance colleagues
Hours of work - 37.5 hours a week over five days
Base -Hybrid working for the foreseeable future with regular attendance to the office at least 2 -3 days a week at our office in Hampstead North London
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally, or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
The Royal Free Charity (the Charity) invests in:
- Enhanced support for patients
- Vital support for our staff
- Ground-breaking research and innovation
- Cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs about over 80 FTEs, is working towards becoming an employer of choice.
Finance Business Partner (Corporate Services)
Job Purpose
- To be the lead accountant within the finance function supporting our corporate activities, including HR, Comms, Finance and Property & Operations
- To lead our annual budget setting process and annual refresh of our Five Year Plan
Remit
Finance Business Partnering support for HR, Comms & Finance
- Be the primary point of contact between finance and heads of department
- Support budget holders in managing their budgets, advising and upskilling them where necessary
- Challenge budget holders in the event of variances to budget
- Respond to queries from the business, acting as the ‘face of finance’, and escalating where necessary
- Working with budget holders and finance staff to ensure that management accounts are accurate and accompanied by a strategically useful narrative
- Support continuous improvement of productivity and efficiency
Finance Business Partnering support for Property & Operations
- Lead finance relationship with outsourced service providers (utilities, facilities management, service charge management)
- Lead finance relationship with tenants
- Manage all BAU estates related budgets
- Manage VAT treatment of estates costs
- Advise on strategic estates options to maximise the financial and social returns on our investments
Cash and investments
- Monitor and report on the performance of our investment portfolio
- Working with colleagues to maximise returns on our cash balances while ensuring that we have sufficient liquidity to meet our expenditure needs
Annual and five-year budget setting process
- Own the annual charity budget setting process in collaboration with the FD/Head of Finance
- In parallel, refresh the charity’s five year financial plan
Management
- Matrix management relationship with accounts payable officer and assistant financial accountant
- Approval of journals and invoices for posting
- Work as team member of the Finance department
- Take part in cross-directorate corporate projects and working groups
- Deputise for the Head of Finance and FD for own areas of responsibility
Key Relationships
- CEO
- Director of Finance
- Budget Holders
- Trustees
- Tenants (UCL, NHS Trust)
- Suppliers
- Investment managers
Person Specification
Qualifications, Experience, Skills & Knowledge:
- Experience as a Finance Business Partner or similar role (essential)
- CCAB qualified (desirable)
- Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel and PowerPoint) and databases (essential)
- The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders (essential)
Communication:
- To have excellent communication skills both verbally and written
Managing Own Performance & Development:
- Strong commitment to growing own knowledge and skills
- Can-do attitude to problem solving and unfamiliar challenges
- Strong drive to take responsibility for own work
Other requirements - we expect you to:-
- To have a good understanding of Equality, Diversity and Inclusion.
- Take time for personal development, contributing learning and ideas to the wider team.
- Able to deal with sensitive information in a confidential and professional manner
- To work unsupervised
- To work to tight deadlines and deliver results
- To have a positive professional work attitude
- Be highly motivated and able to take the initiative
- Be enthusiastic and passionate for the Charity / Hospital environment
- To have a strong affinity with the NHS and philanthropic values
- To have attention to detail
- To support your team and your other colleagues
- Attend meetings and training as required
- Be flexible and respond to the needs of services
- Attend supervision on a regular basis with the line manager
- To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
- Read and adhere to the Charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
- Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
- To undertake any additional relevant duties as required
This job description is not exhaustive, and the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Monday 15 April 2024, 12 noon.
Interview date: w/c Monday 22 April 2024
Applications will be assessed in order of receipt and interviews may occur at any stage after applications are received.
You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join in the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Running club
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Should you require more information regarding this post, please contact our office.
The client requests no contact from agencies or media sales.
A leading Not-for-Profit organsation is looking for additonal Administrative Support within the HR and Recruitment team on a 6 month contract paying 13.50-15.50 P/H including Holiday Pay with also an opportunity of applying for the permanent role after 6 months.
Role Overview: As an Administrative Assistant, you will play a pivotal role in ensuring the smooth operation of the organization. You'll be the backbone of our administrative processes, supporting various teams and contributing to there overall success.
Key Responsibilities:
- Office Management: Maintain a well-organized office environment, including managing supplies, equipment, and facilities.
- Communication: Handle incoming calls, emails, and inquiries professionally and efficiently.
- Data Entry and Record Keeping: Accurately input data, maintain databases, and organize files.
- Scheduling and Coordination: Assist with scheduling meetings, events, and appointments.
- Support to Senior Leadership: Provide administrative support to senior executives, including calendar management and travel arrangements.
- Event Coordination: Assist in organizing workshops, conferences, and community events.
- General Administrative Tasks: Handle photocopying, filing, and other day-to-day administrative duties.
Administrative experience alongside a good understanding of microsoft packages is essential. Charity/Not-For-Profit experience is desirable.
What they offer:
- Hybrid Working
- Supportive and Inclusive environment
- opportunities for professional Growth.
- The chance to contribute to meaningful projects that impact lives.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Rights Manager
London NW1 1NA
Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
28 hours a week, 0.8 FTE. 24 month contract subject to successful probation period, with possibility of extension subject to funding.
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually case-work with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
- Flexible working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Interested?
Please read the Job Description/Person Specification attached below in 'Application resources' before clicking the apply button and attaching your CV and covering letter, it will be sent directly to us.
Any applications submitted without a supporting statement will not be considered.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
You are required to submit a CV, covering your work experience and any gaps in employment, and a Supporting Statement. Your supporting statement should include your reasons for applying for the role, and responses to show how you meet each of the Job Description and Person Specification points outlined in the Job Description. Please provide specific examples to show your experience and/or suitability for each point and ensure you demonstrate how you prioritise diversity, and have an inclusive and open mindset, throughout your responses.
Any applications submitted without a supporting statement will not be considered.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full time 35 hours per week
Contract: Permanent
Salary: £40,067 to £47,225 per annum, dependent on skills and experience.
Benefits: 25 days annual leave which increase with length of service, plus bank holidays, 5% employer contribution pension, generous sick leave provision, BUPA EAP scheme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Location: SCT Head Office (Haggerston, E8) and other SCT sites in East London with the ability to work from home for up to 2 days per week
Start date: April 2024 or as soon as possible thereafter
Summary:
Our client Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. They are passionate about the people and communities they support and embrace creative, innovative and inclusive ways of working that build on their collective strengths. They provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community supports, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives.
As SCT’s HR and Quality Manager you will report to the CEO and work closely with the SMT and wider management team, including SCT’s Co-Production worker and external HR Consultancy. You will be responsible for leading, directing and delivering a comprehensive generalist HR service across the whole of SCT and providing the organisational lead on health, safety and wellbeing, data protection and quality improvement systems; developing and promoting best practice and taking a hands-on role as and when necessary and according to SCT’s inclusive, integrated, innovative and participatory culture. You will also line manage HR Volunteers and a Head Office Administrator.
You will ensure SCT works to a consistently high standard across all areas in the recruitment, support, engagement, management and development of high calibre staff and volunteers; leading, promoting and implementing key HR initiatives across the organisation and providing SCT managers with expert advice, coaching and support in consultation with SCT’s external HR consultancy provider, in the areas of:
- Employee and volunteer human resources and people management (circa 70% of time)
- Continuous quality improvement (e.g. development of policies and procedures and coordination of corporate function accreditation review) – circa 10% of time
- Health, Safety and Wellbeing – circa 10% of time
- GDPR – circa 5% of time
- Head office Administration – circa 5% of time
- Equality, Diversity and Inclusion Initiatives
Expected experience and competencies we would like to see from you:
- CIPD qualified to level 5 or significant HR management experience will also be considered
- 4+ years demonstrable generalist HR Management experience or similar role types
- Demonstrable experience of working across multiple sites
- Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
- Experience of presenting material to a range of audiences and report writing
- Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines
- The ability to work to a schedule of deliverables where requirements can change
- Strong analytical, problem-solving skills and methodical research skills with the ability to think creatively and strategically
- Excellent IT skills including MS Word, Excel, Outlook and PowerPoint with HRIS system experience
- A willingness to work flexibly and proactively and respond to the emerging needs of the charity and our supporters
- Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives
- A creative, enthusiastic and motivated ‘can-do’ approach
- Sensitivity to the complexities of cross-cultural communication and able to sustain good working relationships across multiple sites and in person
- An empathy with the aims, objectives and activities of SCT.
The following additional competencies would also be valuable but are not essential
- Health & Safety qualified such as NEBOSH
- Previous experience in managing third party relationships
- Charity / third sector experience
- Experience of using Breathe HR
- CIPD qualified to level 7
This is a full-time permanent role working 35 hours per week, usual working hours are Monday to Friday 9am to 5pm with an unpaid hour for lunch. You will be based at the SCT Head Office in Haggerston (E8) and other SCT sites in East London, with the ability to work from home up to 2 days per week.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.
Applicants must have the right to work in the UK without the requirement for visa sponsorship or funded relocation.
Application Process:
Please apply with your CV and a personal statement, giving an indication of your current remuneration and explaining your suitability for the role.
Closing date: 2nd April 2024
Interview dates: From w/c 11th March 2024 onwards
Start date: April 2024 or as soon as possible thereafter
The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.
The client requests no contact from agencies or media sales.
Chief Operating Officer: NHS Retirement Fellowship
£47,420 - £56,918 FTE
22.5 hours per week (0.6)
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and postal members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
This is a new, senior role within our well-established charity and we expect the post holder to play a proactive and productive role as a member of the organisation’s small Management Team.
You must have significant operational experience preferably in a similar role in the NHS or in another public sector or charitable organisation.
Closing date: Application is by CV and a supporting statement by 3rd April 2024
Interviews by Zoom: 18th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.