Field Care Supervisor Social Care Jobs
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Deputy Service Manager (Supported Living)
Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Benefits: 33 days annual leave (including 8 days statutory bank holidays); Training to obtain your Level 5 Diploma in Leadership and Management; Wellbeing Services, Digital GP, Mental Health Support; Confidential Counselling and Support Platform; Free life assurance – 3 x your annual salary; Care Friends
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
About the role
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.
About you
• You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
• You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
• You need good IT skills and experience of maintaining records to be a success in this role.
• You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
• You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
• A full UK driving licence, with access to your own vehicle, is essential for the role.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
You may have experience in the following: Assistant Service Manager, Supportive Living Coordinator, Deputy Care Manager, Support Services Supervisor, Care Team Leader, Assistant Manager, Learning Disabilities Support, Deputy Support Service Leader, Supportive Living Deputy Supervisor, Care Operations Assistant Manager, Assistant Director of Support Services, etc.
REF-212 381
Team Leader Parents Matter Service) 35 hours per week, £35,012 per annum, (including London weighting), Camden. Fixed term to end March 2026
Family support to pregnant mums and their partners during antenatal & perinatal period.
This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.
The postholder will manage our established perinatal service and be proactive in developing excellent relationships and partnership with statutory and voluntary agencies, bringing local partners together and strengthen the wider antenatal support service offer available to new and expectant parents. This service will provide volunteer face-to-face befriending support in the home and community and provide phone/virtual support through one to one and group sessions.
The postholder will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community. The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.
The overall aims of the service are to:
· Improve mental health and wellbeing of parents during the antenatal & perinatal period.
· Reduce parents’ social isolation by ensuring they feel connected and supported through volunteer befriending and the provision of antenatal and postnatal courses, parenting programme and support groups.
· Increase parents’ self-confidence to have the best possible experience of pregnancy, birth and early parenthood.
The successful candidate will need to have 2 years’ experience of managing and supervising staff and volunteers. Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.
A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families is essential.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 24th March 2024
Interview Date: Thursday, 11th April 2024
Background
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
The Role
This role will join a small and dedicated Corporate Partnerships team, responsible for delivering a seven figure income budget annually.
The role will be pivotal in the continued growth of Corporate Partnerships at Women for Women International. With a history of delivering high-profile cause-related marketing campaigns, and having recently secured several partnerships with global fundraising potential, this is an exciting time to join the team.
With a vision to grow global partnerships, this role will support identifying and delivering new partnerships from companies in collaboration with colleagues across UK, Germany and US teams.
This is a fantastic opportunity for someone with previous experience in account management and working within business development. Previous charity sector experience is desirable, however, transferrable talents will also be considered for this role.
This role would suit someone with the following qualities:
- Effective team player, who can effortlessly work across a multi-disciplinary team and engage the team in planning and decision-making as appropriate
- Creative and entrepreneurial, identifies and maximises opportunities
- Self-starter with ability to work both independently and collaboratively with team members from different backgrounds and cultures
- Personal, professional and able to comfortably communicate with a variety of stakeholders, tailoring communication and influencing style accordingly
- Excellent at building and nurturing relationships, robust customer care ethos, understanding, empathetic
- Calm under pressure, excellent multi-tasker and project manager, used to working within tight deadlines and within small budgets
- Adept at communicating difficult messages and challenging others’ thinking effectively
- Flexible and responsive as priorities and requirements change, effectively seeking solutions and solving problems, empowering others to do the same
- A passion for global issues, women’s empowerment and human rights
- Keen focus on financial targets and ability to articulate challenges and creative solutions to solve them
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website or follow @WomenforWomenUK on social media.
Closing date for applications is Tuesday 2nd April 2024 at 5pm
You will have an opportunity to attend a Q&A with Director of Global Corporate Fundraising – Monday 25th March 2024, 10:00 - 10:45. If you are interested in attending, please go to our website for the Recruitment UK email address and contact HR who will happily send you a link.
1st Interview will be online on Wednesday 10th April 2024
2nd Interview will be face-to-face Monday 15th April 2024 at our London Office
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. We are now looking to recruit a professional and self-motivated IPS Team Leader to lead a small team of IPS Employment Specialists (ES’s) in Ealing and support a small case-load of clients.
· Do you have experience in managing and driving a team?
· Are you a relationship builder, experienced in increasing capacity with other organisations and individuals and able to motivate them to continuously improve?
· Are you proactive in achieving KPIs and targets?
· Do you have the experience to resolve complex issues and stay focused under pressure?
In this role you will support the ES’s to manage their client caseload, by providing ES’s with training, mentoring, supervision, and modelling of the IPS approach to promote the delivery of quality employment services with the aim of meeting targeted client referrals, engagements, and outcomes.
You will also communicate with key stakeholders including IAPT/Primary Care/JCP team leaders and other Partnership Managers to ensure services are integrated, to problem solve issues and to be a champion for the service. The role will support the IPS Service Lead in maximising service outcomes and will also work closely with the West London Alliance (WLA) Programme Team.
You will manage 3-4 Employment Specialists which will allow you to support a caseload of up to 10 clients.
In return we offer flexible working, career development opportunities, a generous holiday entitlement and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
We will shortlist you on the following list of Essential (E) knowledge, experience, skills, abilities and personal qualities. We are also interested in the Desirable (D) attributes listed and any transferable skills and experience which could support your attributes in these areas.
Technical competencies (qualifications and training)
· Educated to degree level or equivalent experience (D)
· IPS delivery and management experience (preferably in a Primary care setting) (D)
· Demonstrable evidence of Continuing Professional Development (E)
Experience
· Experience of managing remote working and in-person teams and performance management procedures (E)
· Experience of internal (and external) partnership working (E)
· Demonstrable experience of successfully working to targets (E)
· Experience with improving systems and processes (E)
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E).
· Extensive experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
· Experience of joint working and working in multi-agency partnerships (D)
Skills and Abilities
· Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
· Excellent verbal and written skills and ability to communicate concisely and effectively (E)
· Demonstrable experience of providing excellent customer service skills (E)
· Understanding of our participant group and the barriers they may face (E)
· Skilled in coaching and guiding people to maximise potential (E)
· Knowledge and understanding of the relationship between employment and mental health (E)
· Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
· Able to present confidently to external stakeholders and partners at various levels (E)
· Experience of opening job opportunities with a range of employers (D)
· Understanding of data protection and information security (D)
Personal qualities, communicating and relating to others
· Excellent interpersonal and communication skills (E)
· Dynamic personality, confident engaging with a range of stakeholders to promote the service (D).
· Good at building relationships with both internal and external stakeholders (E)
· Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
· Ability to work well as part of a team and independently when required (E)
· Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
· Strong belief in the value of employment in supporting good mental health (E).
· Empathetic and person centred (D).
· Open to feedback and proactive in addressing self-development (D).
· Proactive in managing one’s own health and wellbeing (D).
Safeguarding
· Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E)
· This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E)
Other
· Have an understanding of, and be able to demonstrate, a commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law (E).
· Trained in the IPS approach (D – Compulsory once in role)
· Able to work flexible hours as the needs of the job dictate (E)
RESPONSIBILITIES AND DUTIES
1. Accountable to the IPS Service Lead for managing the delivery team of Employment Specialists and ensure delivery meets and exceeds performance, quality, and contract compliance targets.
2. Lead, develop and supervise the Employment Specialists using the evidence based IPS model, ensuring that the service delivers against budget and employment targets.
3. Provide field mentoring and observations to ensure continuous improvement in key areas of service provision including employer engagement.
4. Ensure that delivery is consistent across all team members, that work is accurate and to deadline and that it continually meets the commissioner’s specification through shadowing, auditing assessments, in work support plans and clinical records.
5. Support a caseload of up to 10 clients.
6. Manage information governance for contract requirements and integrity of participants personal information.
7. To ensure that all staff work in partnership with clinical staff to ensure employment and clinical plans are integrated. In addition, ensuring that all return-to-work plans take account of any physical, cognitive, and mental health issues that are likely to impact on the return to work. This may require liaison with GPs or other primary care practitioners.
8. To provide training/coaching for IPS Employment Specialist staff and/or clinical staff as required including training on the IPS approach.
9. To work collaboratively with IPS Employment Specialists and line managers to ensure that employment services in region are delivered effectively and in line with evidenced based practice.
10. Coordinate the work of Employment Specialists in region in relation to build relationships with employers to effectively access the hidden labour market, external agencies and the delivery of job seeking groups.
11. To cover for Employment Specialists staff during times of leave.
12. To support the Employment Specialists with addressing the ongoing support needs of participants accessing the service as above.
13. Network and liaise to develop good working relationships with other organisations that are better able to help individuals to achieve their employment goals for example, local colleges, training providers, Disability Employment Advisors, employment providers etc.
14. To identify training needs of staff and arrange appropriate training to support with continuous professional development.
15. To undertake mandatory training as required by the WLA Programme.
16. Maintain the necessary systems for monitoring the work of the WLA programme.
17. Provide regular reports of work to the IPS Service Manager and other relevant stakeholders.
IPS Service Delivery
18. Build a constant flow of referrals to ensure a dynamic caseload.
19. Support a small caseload of participants who have experienced mental health problems to gain and sustain paid employment using the Individual Placement and Support (IPS) approach.
20. To work with external agencies to maximise use of both internal and external resources in the delivery of vocational support services.
21. To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
22. To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
23. To promote the benefits of supporting participants to access employment within the region and external employers, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
24. To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
25. To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
26. To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
27. To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
28. To deliver employment workshops with other members of staff as required.
29. To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
30. To maintain a professional relationship with the participants of the WLA programme and with other staff, with particular attention to confidentiality and maintenance of professional boundaries.
31. Update and maintain NHS database (IAPTus).
Other
32. To undertake any further training as identified in Twining Enterprise’s review procedures.
33. Receive regular supervision and training to meet individual, team and organization’s needs.
34. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
35. Comply with and actively promote all Twining policies and procedures including Health and Safety, Equality and Diversity, Safeguarding and Data Protection.
36. Perform other tasks as required by your manager.
Note
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
The client requests no contact from agencies or media sales.
Report to: Assistant Director Of Operations
Responsible for: Leading the specialist team
Main Purpose:
Working as a senior specialist practitioner you will be leading the Hope intensive support team which is a peripatetic team, who will be providing support, multiagency advocacy, case management support, guidance for support workers and clients in our refuges who are multiply disadvantaged and require intensive, well planned and implemented support to recover from the abuse they have experienced and to remain safe from further domestic abuse and to address the additional disadvantages they experience which put their wellbeing and that of their children at further risk. The role includes completing and overseeing the case management for refuge clients and families who are within the top 20% in terms of vulnerability. This could stem from a multiplicity of intersecting circumstances or being severely vulnerable in one specific area or a mixture of both, bringing expertise in supporting people with mental ill health and you will be a source of ad hoc professional advice for refuge practitioners delivering support to those with mental ill health within the remaining refuge caseload.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
Main Tasks
1. Ensure a complete and thorough family or individual needs assessment is in place for all clients.
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all relevant information from third party agencies that the client has consented for Safer Places to work and share information with are contacted
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That the information they provide is considered within any assessment
- That strong multidisciplinary working arrangements established with colleagues from those agencies.
2. Act as the Case-manager for the cohort of clients on the caseload and lead the support planning process working with the team supporting the client/ family which will include.
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Local refuge case holder who is responsible for the delivery of standard refuge support such as practical, emotional and safety and legal support around the domestic abuse they have experienced.
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Local Children and Young Peoples worker
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Other members of the specialist team
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Others able to contribute to the delivery of the support plan for the adult and any children. leveraging internal resources such as programs, legal advice, therapies and other activities and resources that can be delivered by third parties such as for example substance misuse support.
3. Ensure, the participation of all third-party agencies that should be involved in the case to safeguard a strong multidisciplinary working arrangement to support the family/individual.
4. Ensure that relationships are built with the adult and any children and work with the adult directly on a one-to-one basis by phone, in person or online
5. Apply a trauma informed approach to establishing and maintaining effective relationships with each client through an understanding of the prevalence and impact of trauma and the complex paths to healing and recovery.
6. Support the team and clients to assess their needs and aspirations, using a client centred, strengths-based approach in line with Safer Places values.
7. Ensure that in advance of weekly review meetings all practitioners and agencies that are working with the client have been invited to the meeting or to update the meeting.
8. Task and coordinate the work of the team for the following week and communicate to all involved including the senior practitioner or manager of the local case holder regarding the results of the review and actions for the next week.
9. Ensure clients are supported to make choices and access the services identified. This may involve advocating on behalf of your clients for their rights and needs to be met.
10. Ensure support is provided to clients and their children living in the accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload, using mandated best practice tools.
11. Report on every case every week through a standard report to the Assistant Director and Director of operations identifying current issues and risks, progress made, next steps and the need for further support to enable the family to make progress against the goals the client has agreed within the plan such as escalation for more senior level advocacy with agencies, additional advocacy with agencies or commissioner involvement through the Director of operations to unlock barriers to progress e.g. .to ensure that a child is provided with a school place without delay, ensuring that a client does receive the mental health assessment required, or the debt management support required, in a timely manner and to ensure that all safeguarding responsibilities are being responded to by the relevant agencies without delay.
12. Ensure that the standard operating procedure for refuge services is followed at all times and that meticulous case-notes are maintained
13. Forge effective professional and close working relationships with colleagues within Safer Places and in third party agencies conducting yourself always in a professional manner.
14. Ensure accurate records are set up and maintained for all contacts and activities following appropriate legislation and policy.
15. Respond to crises, safeguarding issues, and complaints effectively.
16. Attend regular casework supervision session with your manager and team to discuss and reflect on client-related work.
17. Work closely with the Designated Safeguarding lead to ensure all measures are delivered in respect of clients and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of Safeguarding vulnerable adults and children.
18. To oversee staffing establishments to ensure they are consistent with the needs of service users and at safe and effective operational levels.
19. Responsible for the recruitment, selection and retention process for all staff and posts within the area
20. Responsible for annual employee appraisals, performance reviews and the professional development of staff.
21. To work flexibly within the shift pattern allocated by your line manager
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. To participate fully in the 24 / 7 onsite rota.
3. To act in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
4. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
5. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
6. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
7. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Experience:
- Managing complex casework including risk and needs assessment, safety and support planning, particularly with clients with multiple needs / disadvantages - Essential
- Working within a multi-agency and legislative framework - Essential
- Working with clients who have Mental Health - Essential
Skills and Knowledge:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children
- Be able to form good working relationships with clients whilst working within professional boundaries
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have computer literacy skills and have some experience of working with databases
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
Qualifications
- Hold a clinical qualification or demonstrate equivalent experience in the mental health field.
- Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
OTHER REQUIREMENTS
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
- We are legally bound to check the eligibility of all candidates to work in the U.K.
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
The client requests no contact from agencies or media sales.