Fundraising Database Officer Jobs in Leeds
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Arts Emergency – Head of Fundraising
Location: Home or office based - London N4 or Manchester M1.
Salary: £40,000 per annum FTC.
Contract: Permanent, full-time hours, although compressed or annualised hours will be considered.
Arts Emergency, a mentoring charity and support network aiming to address the inequalities in the creative and cultural sectors, is looking for an experienced and motivated fundraiser to provide leadership and management for fundraising activities.
Since 2013, Arts Emergency has been providing 16-25 year olds in London, Greater Manchester, Merseyside and beyond with a trained mentor working in their field of interest. Mentors help Young Talent set goals, explore their passions and make decisions about higher education, training and careers. After they complete a year of mentoring, Young Talent can continue to access opportunities, advice, resources and paid work from the Arts Emergency Network until they turn 26. The network is made up of thousands of cultural professionals who’ve all offered to share crucial gateways into hard to crack industries like TV, publishing and architecture with young people.
This position will be responsible for raising the necessary income to ensure Arts Emergency’s high-quality, person focused, asset-based services for young people are sustainably funded and can
scale. This is a new role that reports to the Director of Fundraising & Marketing, overseeing a diverse income portfolio including individual giving, major donors, trusts and foundations, corporate donations, commercial income and community fundraising. The Head of Fundraising will have a particular focus on managing and growing the charity’s income from individuals and organisations, with an aim to increase overall fundraising to £1.25m in 2026.
Arts Emergency are seeking candidates that are passionate about building and developing strong teams and who can implement ambitious plans for funding work by making best use of their large community of young people, volunteers and organisations across the Arts, Humanities and in the Cultural and Creative industries. You will be an inclusive leader with the ability to inspire and motivate others, with a strong understanding of charitable income streams gained from experience working at a similar level in a small organisation or in a senior position within a larger organisation/team. Finally, you will be experienced in developing fundraising strategies through to implementation and evaluation, with a creative and proactive approach to developing and deepening relationships with stakeholders.
This is an opportunity to join a fast-growing charity which is poised to expand their award-winning work nationally, aiming to help to 3,000 young people by 2026, as well as support its cementing of its position as a leading and trusted service provider and support network for aspiring artists and thinkers.
CLOSING DATE: 9am, Monday 29th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.
Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.
The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system).
Key Responsibilities
- Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
- Coordinate and support fundraising campaigns and events for partners.
- Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
- Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
- Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
- Provide general administrative support across the team as required.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
35 hours per week
£35,684 - £39,345 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint an experienced Fundraising Manager.
We are seeking an experienced Fundraising Manager to drive forward relationship building and income generation across all income streams, especially Individual Giving including appeals and major donors, Corporates, Trusts & Foundations and Legacies.
You will collaborate across the Trust to develop innovative and compelling funding proposals, delivering excellent stewardship to existing donors, and identifying, researching and engaging new prospects. You will ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams, evaluating new ideas for income generation and strategies for implementation.
Working closely with the Director of Fundraising and Engagement you will develop the Fundraising Strategy, and as a member of the Extended Leadership Team, will be the lead for driving forward sustainable fundraising activity in collaboration with colleagues.
A compelling and engaging communicator, you’ll be adept at managing a portfolio of donors at different stages – from prospecting and cultivation through to ask, stewardship and retention, working at all levels of the Trust to achieve ambitious fundraising targets.
You must have substantial experience working in a senior fundraising position with a natural talent for building positive relationships both internally and externally, developing a fundraising team and growing a mixed fundraising portfolio. If you want to make difference for Yorkshire’s wildlife and wild places and can demonstrate a successful track record in fundraising, then we’d love to hear from you.
How to apply:
Please submit an up-to-date CV and supporting statement (of no more than 3 sides of A4) outlining how your skills, experience and knowledge are relevant to the role. When writing your supporting statement, please refer to the person specification within the job description. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: midnight Sunday 12th May 2024
Interview date: Thursday 30th May 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-213 265
About Northorpe Hall Child & Family Trust
We are a charity based in Kirklees, West Yorkshire with a commitment to working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
A large part of our work involves supporting the mental and emotional health of children and young people including supporting families where this will positively impact on young people’s mental health and well-being.
We deliver support, services, activities and events from our beautiful buildings and grounds in Mirfield. The site provides safe and therapeutic spaces which promote wellbeing as well as hosting weddings and events in the Northorpe Barn.
We are a dynamic and friendly organisation dedicated to improving the lives of children and young people and looking for people who share our passion for improving young lives.
The role
This is a pivotal and exciting new role, with huge scope and freedom to diversify and generate income for the Trust. You will be responsible for building up a strong and sustainable supporter base by working with a range of funders including trusts, foundations and corporate sponsors, building and maintaining relationships that last.
We are looking for someone with experience in generating income and our ideal candidate will be creative, proactive, dynamic, determined and enthusiastic. The role requires excellent engagement and communication skills, both to help raise the profile of the Trust (and the important work we do) and to win the hearts and minds of a range potential donors from individuals through to corporate and charitable foundations.
You will be passionate about improving the lives of children, young people and families and use this platform to draw in funding from a range of sources whilst sharing stories of the impact fundraised income is making. By joining us you will truly help to improve young lives.
West Yorkshire based Charity working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
The client requests no contact from agencies or media sales.
We cover a wide geographical area in Northern England including Leeds, Bradford, Huddersfield, Wakefield and the Yorkshire Dales.
In line with the Church of England’s Routemap to Net Zero Carbon, the Diocese of Leeds has an ambition to achieve net zero carbon (NZC) by 2030 across our diocesan estate. To deliver this ambition, a detailed net zero carbon programme that has been developed is being implemented to decarbonise the 587 churches, 57 school and 451 domestic properties for clergy within the diocese.
We are recognised as a leading diocese within the whole of the Church of England’s NZC programme, and we anticipate being at the forefront of seeking funding for decarbonisation projects in this sector.
A recent piece of research for the Diocese of Leeds has identified potential NZC funding sources across including community funding, grant funding, statutory funding, high net worth individuals, corporate donors. A funding action plan has been proposed.
To support this extensive programme of work we are seeking an experienced Funding Officer to work alongside a growing vibrant and committed diocesan team of NZC officers. The diocese has gained national Church of England funding to support this role until the end 2025.
The client requests no contact from agencies or media sales.
Remote 30 hours per week - flexible working hours throughout the week
WHAT WE DO:
The Lake District Calvert Trust is a charity that challenges disability through outdoor adventure. We provide fun-filled outdoor adventure for all, with our adapted equipment and specialist knowledge, offering an experience like no other to people with disabilities, their friends and family.
We are a small team who are passionate about people achieving their potential using the challenge of adventurous activities in the countryside in order them to develop, change perception and make positive and lasting changes to their lives.
Our vision and values are people focused, it is important that we focus on our people and continue to make Calvert Lakes an amazing place to work.
ABOUT THE ROLE:
The role is essential to delivering the charities income targets for Trusts and Foundations and developing long term relationships. In addition, the post holder will support the Head of Income Generation with approaching, reporting, and maintaining Trust and Foundation relationships for major appeals.
he Fundraising Officer will work as part of the Fundraising team and focus on delivering income targets from trusts and foundations. The role is responsible for growing LDCT’s trust and foundation income by increasing the amount and longevity of funding from current supporters, as well as building a portfolio of new trusts and foundations through research, maintaining a pipeline of prospects, updating the Funding Matrix and making successful applications. Building good relationships with new funders including regular reporting, as well as good stewardship of existing funders, is an important part of the role.
KEY ACCOUNTABILITIES
- Delivering on fundraising priorities and targets for trusts and foundations income, including our current and future major appeals.
- Researching, identifying, and prioritising appropriate trusts and foundations to maintain and convert a pipeline of new, prospective trusts and foundations.
- Working with colleagues across the organisation to help shape projects for funding and creating strong Cases for Support to ensure effective applications.
- Writing and submitting high quality targeted funding applications.
- Maintaining an effective stewardship programme for trusts and foundations including appropriate accurate records, ensuring the fundraising e-Tapestry database is kept up-todate and that fundraising income is processed efficiently with timely thank you letters and acknowledgements.
- Managing relationships with existing and new funders to encourage maximum funding, multi-year funding awards and repeat funding.
- Monitoring outcomes, updating the Funding Matrix and producing timely reports and information as required externally by funders and internally for Management reporting.
- Promoting the support of funders through press releases and social media posts.
- Adhering to standards of fundraising best practise as set out in the Institute of Fundraising’s Code of Practise and ensuring all activities comply with relevant Data Protection obligations and any other legislation
Contract - Permanent - following 6 months probation
Hours - Part time - 30 hours per week - Hybrid - hours can be worked flexibly throughout the week.
Holidays 33 days per year (26.5 days for 4 days per week)
Please contact us for further infornation or to request an applicaiton pack.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
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Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
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Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity.
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Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.
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Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently.
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Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams.
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Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
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Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
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To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service.
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To have evidence of continued professional development relevant to the role purpose and level.
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To have customer service experience in a similar or related role (e.g. telephony/ databases/ office).
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To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
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To have previous experience of working with databases (e.g. Access or Raiser's Edge).
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To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
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To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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To be able to present data and information in a way that is helpful and actionable to others.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Trussell Trust are seeking a Philanthropy Executive - Trusts to join our high-performing Trusts team. The role supports the Trussell Trust by raising money from charitable trusts, focusing specifically on Tier 3 trusts (giving up to c.£10,000). You will coordinate a programme of regular stewardship communications to our current givers, fundraise from new prospects through mailings and occasional applications, provide administrative support to the wider team, and ensure that records of communications are kept up to date.
Responsibilities
• Coordinate and send mass mailings to Tier 3 charitable trusts, thanking supporters and requesting further support where appropriate
• Develop compelling, persuasive and up-to-date bulk communications to encourage Tier 3 trusts to give regularly, and keep them informed of the Trussell Trust’s achievements and future plans, coordinating with other fundraising teams where appropriate
• Manage a caseload of c.500 Tier 3 trusts, maintaining accurate records on our CRM database and carrying out analysis on these trusts as necessary
• Liaise with the Supporter Care and Trusts team to ensure that gifts from trusts are coded, thanked and recorded correctly on our database
• Create and submit occasional funding applications and impact reports for Tier 3 trusts, and offer support to the wider team with their trusts where necessary
• Manage the Trusts team inbox, providing first point of contact for enquiries and colleagues, and fielding them to the relevant Trusts team members.
Person Specification
Technical skills and minimum knowledge:
• Excellent communication skills, including a high standard of written English
• A high standard of personal organisation and autonomy
• A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite
• Ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
• Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Diplomatic, with ability to forge positive working relationships
• Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
Salary: £34,834 starting salary (salary range will increase to a max £37,336 via the length of service) per annum pro rata plus £4,087.65 Inner London Weighting if based in London per annum pro rata.
Contract: Permanent basis
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home may be required).
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
Applying for this role – please read:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience, are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
- Experience of maintaining and nurturing social media communities and creating impactful digital content.
- Desirable: knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
- Experience using Adobe creative software – particularly InDesign and Premiere.
- Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
- Experience working with website content management systems.
- Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
- Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Closing date: 23:59 on Sunday 28 April 2024
Interviews: Monday 6 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.
The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-
- Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
- Coordination and development of network of refugee supporting groups
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.
For further information please see the job description and person specification.
Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)
Interviews will be held online on Tuesday 14th May
Hours: 37 hours per week
Holiday entitlement: 28 days plus 8 statutory Bank holidays, pro rata
Salary: £43,050
Based: Home working
The client requests no contact from agencies or media sales.