Job title: Fundraising Officer

Directorate: National Memorial Arboretum

Contract: Permanent.  Full Time, 35 hours per week

Salary:  £23,800 to £26,000 gross per annum

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.  We are the Nation’s centre of Remembrance, freely open to all. Our 150-acre landscape is home to over 25,000 trees, punctuated by 400 memorials that recognise the service and sacrifice made by the Armed Forces, emergency services and civilian organisations to our country. 

The Arboretum in one of the UK’s leading visitor attractions and we welcome over 300,000 people through our doors each year.  They come to explore our site, learn more about the fascinating stories behind our memorials, spend time in our woodlands, and to attend some of the 250+ events that take place each year.

The Arboretum is an award-winning destination, including the 2018 Visit England Awards for Excellence: Large Visitor Attraction of the Year (Gold) 

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

We are looking for an experienced fundraiser to join the Arboretum team, where you will help to raise awareness of our charitable status and generate income through fundraising activities.  You will manage the Arboretum Friends scheme to maximise income, incentivise visitors and grow supporter engagement and insights.  In partnership with the Visitor Services team, you will create and implement an onsite fundraising strategy to encourage visitor giving, and create a compelling dialogue to motivate visitor support.  You will build mutually-beneficial relationships with colleagues in the Royal British Legion fundraising team to identify opportunities for shared resource/expertise, partnership working and collaboration on fundraising projects.

As the first point of contact for supporters/donors visiting the Arboretum, excellent communication and customer service skills are key. You will be responsible for ensuring that the Arboretum’s electronic database is fit for purpose, and that all activities conform to the Fundraising Regulator’s Code of Practice and other relevant regulations.

You will have a strong understanding and experience of fundraising practices, and be passionate about developing engaging customer journey’s for visitors, corporate partners and stakeholders to deepen relationships and increase fundraising income in this area against agreed targets.

This role may occasionally be required to work outside of core office hours in order to play an active role in supporting the team at profile raising events.

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. 

Diversity Statement 

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. 

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be. 

It’s why we welcome applications from people with diverse backgrounds and experiences. 

How to Apply 

Please apply by clicking ‘Apply online’.

Previous applicants need not apply.

Closing date for this role is: Sunday 31st October 2021

 We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are tackling some of the world’s most pressing global challenges such as: antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. 

Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. 

The Development and Alumni Relations Office (DARO) exists to support our student and research community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities.  The Office, which is comprised of 60 staff across four teams, is focused on fundraising and volunteering from graduates, alumni and individuals who are passionate about changing lives, through funding various research trials, supporting student scholarships, mentoring students, and providing internships.

In 2019 we launched the Birmingham In Action campaign, which aims to transform lives for our generation and the next by tackling some of the world’s greatest challenges. The campaign is truly global (having launched in Birmingham, London, Hong Kong, New York and San Francisco) and aims to raise £400 million, and secure 1 million hours of volunteering, making it one of the largest campaigns in the UK Higher Education sector.

We are now looking to recruit a Fundraising Relationship Officer to join us at this very exciting time. The Fundraising Relationship Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play a key part in bringing in donations for our five campaign theme areas:

•  Bright Minds 
•  In Cancer Wards
•  In Our Environment
•  In Mind
•  In Global Communities

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant (5 and 6-figure) gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

Knowledge, Skills/Qualifications & Experience

Job Purpose:

Digital is at the heart of our charity fundraising strategy and with ongoing investment in digital development and marketing activity, it's an exciting time to join our fundraising team.

In this role you will be responsible for the day-to-day planning, development and management of digital fundraising campaigns and activity (such as email, SMS, social and display) ensuring that fundraising income is maximised through digital channels.

This will require building a strong working relationship with the Trust Marketing team and specifically the Digital marketing colleagues to support the work of converting passive supporters and warm leads to active donors of the Trust.

A key part of your work will be supporting the fundraising acquisition team on both their social media activity (creating and editing ads and videos) and online content (fundraising and events pages), with the ultimate aim of developing and pushing out engaging and relevant digital content with which to recruit & steward supporters.

You will also be working closely with the Supporter Journey Manager, supporting the development of appropriate digital fundraising platforms, including the management of key fundraising programmes through a cycle of continual testing and improvement of content and user journeys.

This role sits within the Fundraising team reporting to the Fundraising Development Manager and working closely with the Supporter Journey Manager to ensure we provide a first-class level of stewardship and acquisition to all supporters who interact with us online.

Key Accountabilities:

Support the Fundraising Development Manager (and work with the digital marketing team) on the development and delivery of digital offerings to recruit new financial supporters, including e-appeals & newsletters, value exchange activity, social media, marketing content & digital stewardship plans.

Responsible for delivering against agreed recruitment and income targets annually and management of expenditure lines as agreed by the Fundraising Development Manager.

Work with the digital marketing team and supporter care team to develop and deliver engaging digital marketing content for income generation including adverts in existing newsletters, social media lead marketing & stewardship communications.

Work with Supporter Journey Manager to acquire and develop appropriate digital fundraising platforms, including management of key fundraising programmes and e-mail journeys within the Marketo system.

Lead on the operational delivery of the marketing and stewardship of any supporters who are donating via agreed digital platforms (ie GivePanel, MakeitDonate, AmazonSmile, Online In-Memory platform, etc) ensuring all work aligns and is developed considering every step of the funnel.

Work with the wider fundraising team to integrate digital journeys considering all channels. Optimise and test landing pages for the acquisition and work to develop journeys further with relevant stakeholders with a focus on audience acquisition and analysis of digital channels for fundraising purposes.

Manage digital reporting elements with regards to the fundraising digital acquisition work, ensuring all fundraising digital activity is measurable with digital tracking and attribution methods in place to deliver performance reports for all our digital fundraising campaigns.

Proactively maintain excellent knowledge of digital fundraising practices and campaigns in the sector, including competitor analysis, to ensure you are able to strengthen the output of the team from experience and knowledge.

Knowledge, Experience & Skills: Practical / Technical Knowledge

• The skills, qualification and experience necessary for full and effective performance of the job.
• Good level of education with passes to GCSE level or equivalent, including English Language and Maths
• Experience of delivering digital acquisition campaigns using multiple channels
• Experience of working with content feedback loops and to brand guidelines
• Excellent working knowledge of social media, advertising and digital platforms (particularly digital fundraising platforms)
• Broad understanding on digital marketing techniques such as Display, Social, SEO and PPC
• Competence in Google Analytics, GTM AdWords and search marketing
• Excellent working knowledge of measuring, interpreting and evaluating performance data

Knowledge, Experience & Skills: Planning, Organising and integrating (managerial)

• The knowledge required for integrating and managing activities and functions.
• Excellent understanding of Fundraising regulation and statutory data compliance, particularly around Privacy and Electronic Communications Regulations
• Proven track record in running a successful digital fundraising/sales campaigns
• Experience of working with fundraising budgets and income across digital channels
• Experience with digital tracking and attribution methods
• Experience of building supporter journeys
• Experience of working within or alongside a fundraising team
• Experience working with Digital KPI’s (ROI, CPL, etc)

Knowledge, Experience & Skills: Communicating and Influencing skills

• The skills needed to communicate with and influence individuals and / or groups within and outside the organisation.
• You understand what motivates people to give and how digital can create a better experience for supporters
• Working in collaboration with others is second nature to you
• Effective analytical skills in relation to verbal, written and numerical data.
• An attention to detail to ensure accuracy, robustness and compliance of data used and store.
• Highly organised & understanding of effective process mapping.

Person Specification

• Motivation, Beliefs & Actions
• Commercially aware, able to spot opportunities and trends
• Self-motivated and ensure that your work is of the highest quality
• A creative thinker who can demonstrate a passion for innovation and apply it to working practices
• Ability to be open minded and respectful
• Ability to be resilient and adaptive to new situations
• Ability to facilitate positive change and build sustainable working relationships
• Ability to seek and share knowledge
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence

What We Offer

In addition to your salary of £28,000, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

Fundraising Manager – Individual Giving

This is a fantastic opportunity to bring your individual giving fundraising skills to this highly effective and growing heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Fundraising Manager for individuals is key to our future success, understanding our donor base and creating a clear donor stewardship programme for the 15,000 donors we have.

In addition, you will create engaging fundraising asks, strong engagement processes and effective recruitment campaigns.  You will have the support of a Donor Care Officer to help deliver your plans.

You will be able to demonstrate your experience in creating and delivering effective donor stewardship plans to include single, legacy and in-memorial giving.  Access ThankQ database and Tessitura experience is desired.

We are seeking a resourceful, proactive team player who demonstrates initiative and takes ownership and responsibility for completing and finishing tasks, including setting and achieving targets.  You will naturally identify opportunities and maximise these for the benefit of the Railway.

This is an exciting opportunity to join the Severn Valley Railway Charitable Trust, taking the reins of individual giving fundraising.  This is your chance to join a passionate local charity that is committed to safeguarding the Severn Valley Railway. 

Overview

Post: Fundraising Manager, Individual Giving

Reporting to: Executive Director

Employer: Severn Valley Railway Charitable Trust

Salary:  £30,000 to £35.000 FTE

Primary location: Number One, Comberton Place, Kidderminster

Hours: Part-time, 4 days per week (30 hours)

Holiday: 31 days (inclusive of Public holidays) FTE

Summary of Role

This is a fantastic opportunity to bring your proven fundraising experience in individual giving to this driven and passionate heritage charity.  This position is a hands-on role and comes with line management of a part-time Donor Engagement Officer and 3 volunteers.  We envisage this area of the business growing as the successes of your initiatives are realised.  We have been extremely successful in our individual giving thus far, but it is time for a new experienced fundraiser to take it to the next level, focusing on both retention, uplift, and acquisition, whilst building a stronger fundraising volunteer base to assist you in delivering your plans. 

Main Duties and Responsibilities

Strategy & Development

• To increase income generated from individual giving fundraising activities.
• To create and execute a donor retention, uplift, and acquisition strategy.

·To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust’s CRM database and implement an Organisation wide CRM system.

• To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
• To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
• To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
• To develop a volunteer-base of fundraisers.

Direct Marketing

• To manage and deliver integrated online and offline campaigns.
• To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.

Administration and Reporting

• To manage the Individual Giving budget and provide monthly updates to the Executive Director.
  • To keep accurate and up to date records of all activities, using ThankQ CRM database, extracting reports for the team as required, and maintaining high standards in customer care and record keeping.

Managing Relationships

• To provide management and guidance to the Donor Care Officer to ensure that KPIs and objectives are achieved, and a clear personal development plan is in place.
• To build strong internal working relationships with colleagues.
• Organise face to face thank you events for our supporters.
• To work with the SVR Holdings Marketing and Communications team to gain support and cross selling opportunities within the different SVR audiences.

Other

·Proactively ensure all materials produced are accurate and compliant with relevant GDPR protection and Gift Aid legislation.

·To undertake all activities in line with best practice standards and processes as set out by the Fundraising Code of Practice and industry regulatory bodies.

·To keep abreast of developments in individual giving and ensure charity compliance.

·To contribute to the Fundraising Team’s strategic planning and budget process.

·To carry out any other tasks as reasonably requested.

·To actively implement the principles of Equality and Diversity.

Person Specification

Educated to degree level and / or an accredited fundraising qualification such as Certificate or Diploma in Fundraising.

Experience

• Creating and implementing successful individual giving donor stewardship plans.
• Implementing donor segmentation, targeting, and positioning strategy.
• Proficient with fundraising CRM systems ideally ThankQ and Tessitura.  To include building, analysing, and reporting.
• Creating, writing, and delivering strong fundraising appeals across all platforms.
• Writing compelling cases studies.
• Legacy and in-memoriam fundraising.
• Managing income and expenditure budgets.
• Presenting to internal and external stakeholders.
• Managing and motivating staff.

Skills and abilities

• Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.
• Exceptional analytical skills to be able to evaluate our donor base and create effective tiered donor stewardship plans.
• Significant direct marketing skills: devising and delivering social media and print campaigns.
• Ability to work cross-functionally and to secure resources and support from colleagues in different business areas.
• Strong interpersonal and influencing skills; confident and personable with the ability to manage and build strong relationships with key individual donors.
• Exceptional organisation and time management skills. Able to plan / prioritise own work and meet agreed deadlines.
• Excellent attention to detail and methodical approach to tasks.
• Competent use of MS Outlook, Excel and Word.
• Strong numerical / budgeting skills.

Attitude and Personal Qualities

• Motivated, task-orientated, and professional.
• Flexible, able and willing to respond to changing priorities.
• Strong team player with collaborative working style, who enjoys individual and team working.
• Willing to participate in all activities relevant to the role.
• Willingness to work occasional evenings and weekends.
• Commitment to GDPR and Fundraising Code of Practice.
• Commitment to the principles of Equality and Diversity.
• An interest in heritage railways.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.

Job Title: Head of Fundraising

Salary Range: up to£45,000

Charity: The Way Youth Zone

Location: Wolverhampton (hybrid working – 2 days home based)

Type: Full time

Deadline for applications: 15th November

Potential is everywhere. In every home on every street, from affluent suburbs to inner-city estates. The difference is that some young people get every opportunity to explore their potential. Others don’t. It’s about opportunity. 

At The Way, we believe that all young people in Wolverhampton should have the opportunity to discover their passion and their purpose. To find out what they’ve got and where it could take them. Our Youth Zone is a purpose-built space fizzing with energy and crammed with incredible facilities. It is staffed by skilled and dedicated youth workers who truly believe in young people in the city – helping them see what they could achieve, and giving them the skills, confidence and ambition to go for it. 

Year in, year out we deliver life-changing support that helps thousands of young people in Wolverhampton from a diverse range of backgrounds to thrive. It’s inspiring. It’s empowering. And it works.

MAIN PURPOSE

A truly exciting post, working alongside the Chief Executive and key members of the Trustee Board, to deliver circa £1.1 million of philanthropy for Wolverhampton Youth Zone, The Way. This is a senior leadership role, where you will steward and renew Patrons & Supporters who have made major gifts; drive new Patron (major donor) income; oversee the work of the Trusts and Grants Manager to generate large trust gifts for unrestricted income plus occasional targeted programmes; and manage the Fundraising Officer who drives corporate and community income. This role will lead on the strategic development and implementation of new, diverse income streams (notably a mid-level giving programme, and events & community fundraising). 

For a full job description and further information about applying for this role please contact us using by applying for this role.

Harris Hill is currently working with Coventry Cyrenians in their search for an interim Fundraising Manager for 6 months.

Ideally, the successful candidate would be able to travel to the office at least 1-2dpw.

The Coventry Cyrenians are a housing charity who provide supported, temporary, Independent and family accommodation to those who most need it. They have recently had someone leave, so this role is interim cover with potential to go permanent.
Much of their income comes from the housing schemes themselves so are financially stable. However, their fundraising income sit at around 100k and seek to increase this to between 150-250k. This need not be cash money as they would very much welcome corporate volunteers or non monetary donations for the community side of their work.

Whilst they would like someone with a broad spectrum of fundraising experience such as corporate, Trust, Major Donor and Events, the current emphasis would be corporate with additional marketing experience.

They understand that having someone this broad would be difficult, so if you are available and tick any of the boxes, the Cyrenians would like to hear form you.

A great opportunity has arisen for a Fundraising Manager- Individual Giving for a fantastic heritage charity in order to increase income generated from individual giving fundraising activities.

Contract type: permanent, 4 days a week (30 hrs a week)
Salary: 30,000 to 35.000 FTE

Please Apply ASAP!

Key responsibilities:
To create and execute a donor retention, uplift, and acquisition strategy.
To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust s CRM database and implement an Organisation wide CRM system.
To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
To develop a volunteer-base of fundraisers.
To manage and deliver integrated online and offline campaigns.
To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.
To manage the Individual Giving budget and provide monthly updates to the Executive Director.

Person specification:
Creating and implementing successful individual giving donor stewardship plans.
Implementing donor segmentation, targeting, and positioning strategy.
Proficient with fundraising CRM systems ideally ThankQ and Tessitura. To include building, analysing, and reporting.
Creating, writing, and delivering strong fundraising appeals across all platforms.
Writing compelling cases studies.
Legacy and in-memoriam fundraising.
Managing income and expenditure budgets.
Presenting to internal and external stakeholders.
Managing and motivating staff.
Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.

The Hospice Charity Partnership, formed from Birmingham St Mary’s and John Taylor Hospices, is looking for a talented marketing professional to join its busy, enthusiastic and high performing Income Generation team. 

Reporting to the Income Generation Director, and working closely with all fundraising and retail managers, this role is responsible for raising the profile of key fundraising campaigns, events and appeals, for both the Birmingham St Mary’s and John Taylor Hospice brands, as well as support the marketing activities of the retail chain of 20 shops.

This exciting role will require the post holder to build effective relationships internally and externally and create inspiring communications across all online and offline channels. The successful applicant will need to understand our tone of voice, brand guidelines and key messages in order to tell the charity’s story and motivate donors, customers and volunteers to engage and support the charity. A keen eye for detail and experience in producing marketing collateral as well as delivering digital marketing campaigns is also required.

Continuing to raise substantial voluntary funds is key to the future success of the charity and marketing is a crucial support to this.

If this sounds like the role for you then we’d love to receive your application.

#ActNowForCanals

We are currently looking for confident, passionate, and keen individuals to join our fantastic in-house fundraising team. You will be part of our passionate and knowledgeable in-house team working on our beautiful, historic towpaths raising funds to look after our deeply loved and valued network.

As a face-to-face fundraiser you will be interacting with members of the public to inspire them to donate to the Canal & River Trust on a regular basis. You will always be with a team of people and will fundraise along the Trust’s beautiful towpaths.

Working hours are Wednesday to Sunday 30 hours per week and the rate of pay is £10 per hour (plus paid holidays, London Weighting if applicable and other benefits) which can quickly rise once milestones are achieved.

You will be working in a fun and supportive environment with plenty of progression opportunities; we are always looking for standout fundraisers to take their next step into Team Leading!

You don’t need formal qualifications or experience you just need drive, excellent communication skills and the passion to help transform lives.

The role is ideal for a recent graduate looking for their first charity sector role. It would also suit someone looking for a fulfilling career change, or simply looking for a fun and rewarding job.

You also need to be able to:

• Travel to different locations within and around your region each day.
• Be at least 18 years old.

What we’ll give you:

• A great hourly rate and Performance Related Payment scheme
• Immediate start
• Full training provided and unrivalled continuous personal development
• Fantastic experience within the charity sector learning highly valued skills
• Amazing teammates and support from our experienced manager and team leaders
• Opportunity to progress to a team leader with access to all the other opportunities within the Canal and River Trust.

Don’t panic if you haven’t got any experience, because you will be offered in depth paid training to prepare you before you start work. We invest in each individual fundraiser and focus on training, mentoring and continually coaching to achieve their highest potential.

Are you interested in this role? Apply now with your CV and we will be in touch.

Location: Please note that the role is office based in Warwickshire. Flexible working will be considered for the right candidate.

Based in Warwickshire and working across the UK this post will play a key role developing and delivering a new strategy in this area.  The post holder will be responsible for engaging, managing and developing relationships with national events and community fundraising supporters – providing outstanding stewardship and maximising sustainable long-term income nationally and regionally.

You will be committed and dynamic in your approach, working with external and internal stakeholders developing trusting relationships, helping to grow the charities portfolio in national events and community fundraising. As a key member of the Fundraising Team, you will be responsible for researching and developing a portfolio of national events and community fundraising initiatives - building a pipeline of potential sources of income, identifying new opportunities and growing our partnership base. You will be a natural communicator who has the ability to persuade, influence and inspire, with the confidence to build relationships at a senior level, across various departments and the federation.

Job Purpose

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

Knowledge, Skills/Qualifications & Experience

Community Fundraising is at the heart of the Trust’s Fundraising Development Strategy and with ongoing investment to grow our supporter database and accelerate income generation, it's an exciting time to join our Fundraising Team.

In this role you will be proactive in engaging local communities and maintaining relationships with supporters, volunteers, schools and other community groups in your region to maximise income, actively seeking new income generation opportunities.

You will be the external face of the Trust for these audiences, engaging with them and supporting them to arrange their fundraising activities, assisting with all enquires with the aim to develop long term, committed relationships through relationship building and bespoke stewardship.

This role sits within the Individual Giving and Legacy team reporting to the Fundraising Development Manager and working closely with the wider Fundraising teams to enhance supporter journeys and grow our donors base.

Key Accountabilities.

Support the implementation of the Community Fundraising Strategy by promoting community campaigns and events to engage and recruit new supporters in your region.

Support the Community Fundraising Team Leader in setting the Community Fundraising Budgets and take responsibility for the delivery of the agreed income and expenditure budgets for your area in line with departmental yearly goals.

Work closely with the key regional colleagues, such as Community Engagement Managers, Youth Event Coordinator, Community Roots Engagement Coordinators and Corporate Engagement Partners to maximise local opportunities with schools, religious groups and other community groups, helping to identify new relationships ensuring effective management and stewardship of those supporters in line with regional priorities.

Identify, engage and develop long term, committed relationships with supporters in your region to grow income, ensuring they are exposed to and given the opportunity to support multiple income streams through effective cross selling of marketing, corporate and events initiatives.

Recruit and manage a network of fundraising volunteers, working with the Trust Volunteer Services, to promote contactless units in your region with the objective of raising both consistent sources of income and awareness of the Trust work in their area.

Support the launch of our Mass Participation events helping to deliver a seamlessly journey to keep participants engaged at all times - before, during and after the event.

Work with the Digital Fundraising officer, the Supporter Journey Manager and third-party platforms (ie Just Giving) to deliver high quality stewardship to maximise supporter engagement and repeat events.

Handle all requests for support materials ensure all fundraising collateral and merchandise is carefully delivered, managed and stock control processes are adhered to by Supporters and Volunteers.

Deliver campaign performance reports on all community fundraising activities ensuring that accurate and up to date financial and supporter records are maintained and compliant with GDPR regulations at all times.

Keep abreast of new income generation opportunities in your operating area and maintain excellent knowledge of community fundraising practices and campaigns in the sector, including competitor analysis, to ensure Canal and River Trust is the charity of choice in your operating region.

Experience & Skills: Practical / Technical Knowledge

• Good level of education with passes to GCSE level or equivalent, including English Language and Maths
• 2 years minimum community fundraising experience
• 1 year minimum experience of managing and/or supervising Volunteers
• Proven experience of supporting, advising and retaining Supporters
• Proven experience of managing and delivering a fundraising income target
• Knowledge of volunteering practices and charity sector initiatives

Planning, Organising and integrating (managerial) Knowledge

• The knowledge required for integrating and managing activities and functions.
• Excellent understanding of Fundraising regulation and statutory data compliance,
• Knowledge of Work Health and Safety laws and best practice around working with volunteers
• Proven budget management skills
• Knowledge of Fundraising databases and customer relationship management programs
• Experience of working within a fundraising team

Communicating and Influencing skills

• The skills needed to communicate with and influence individuals and / or groups within and outside the organisation.
• You understand what motivates people to support a Charity
• Excellent presentation skills to all ranges and sizes of audiences
• Proven ability to build influential relationships at all levels
• Persuasive and adaptable written and oral communication skills

Person Specification

• Motivation, Beliefs & Actions
• Impact focused and results driven
• Self-motivated and ensure that your work is of the highest quality
• A creative thinker who can demonstrate a passion for innovation and apply it to working practices
• Able to manage a complex and demanding workload
• Flexibility in terms of working hours and availability at evenings and weekends
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence

What We Offer

In addition to your salary of £28,000 the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

Title: West Midlands Community Fundraiser

Salary: £26,044 per annum

Hours/Contract: 35 hours/week

Contract Type: Permanent

Based: Marie Curie, West Midlands Hospice

Closing date: 31/10/2021

Interview date: TBC

At Marie Curie we understand that everyone will be affected by dying, death and bereavement and deserves the best possible experience, reflecting what's most important to them. As the leading end of life charity, it is our ambition to make this happen. To help achieve this, we are seeking to recruit a Community Fundraiser to join our dynamic West Midlands fundraising team and be part of shaping the future of fundraising across the region.

Reporting to the Head of Fundraising and working closely with some of the most talented fundraising people in the charity sector, your role will be to build, develop and maintain fantastic relationships throughout the region.

You will develop and inspire volunteers and supporters to ensure our local and national campaign activity is as effective as possible in delivering the maximum impact and income.

If you thrive on the challenge of setting and achieving ambitious goals, think the only way to approach a target is to tackle it head on, and can bring the energy that adds some drive to how you approach your fundraising, then Marie Curie would love to support you in achieving your goals and helping us create a better end of life experience for everyone.

What we are looking for:

• Recent and relevant experience in a similar role
• Knowledge of fundraising principles, methods and procedures
• Superb customer service skills with the ability to provide excellent stewardship
• A talent for building and nurturing great working relationships
• A flexible approach and positive outlook are essential
• Experience of raising funds in a community setting
• An engaging and inspiring individual
• Well organised with sound office skills

What's in it for you:

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes; computers and satellite navigation systems
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working

For more information or an informal chat please contact our Head of Fundraising, Natalie Garland on 07515 133917 or email .

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.

Here at Eden Brown we have an amazing opportunity to join a much loved health charity as a Community Fundraiser in Birmingham. This is a fantastic opportunity to join an established, successful community fundraising team which will include supporting and delivering the local running of national campaigns, building relationships with supporters and representing the charity across your area.I

n this role you'll be working to make a difference to the lives of others by supporting, developing and inspiring volunteers and groups to maximise income generation in the area. Working on both local and national campaigns you will provide excellent stewardship and support to groups and volunteers.

You will have experience working in the charity sector, event marketing or PR. You will have some insight into how local fundraising works, together with a demonstrable range of office skills. Your excellent communication and customer service skills will ensure you thrive in your new role. The role will be based in the Birmingham office covering the Birmingham area and therefore access to your own transport is essential. Flexible home working is available. To discuss this exciting opportunity in more details please contact Laura Iliff on 011322075420. Please note the closing date is the 31st October.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Donor Engagement Officer

This is a fantastic opportunity to bring your donor engagement and finance administration skills to this highly effective and expanding heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Donor Engagement Officer is key to our future success, working with the individual giving manager to deliver the donor stewardship programme for the 15,000 donors we have.  You will be responsible for the thanking and processing of donations, keeping our CRM system up to date, delivering engaging fundraising asks, thanking our donors and keeping them abreast of the impact their donations have had.

You will have CRM experience, ideally with ThankQ and Tessitura, along with income processing and reporting.

Are you ready to take the next step forward in your career, to develop your fundraising expertise? We are seeking a dynamic self-starter who has oodles of passion and drive to join our highly efficient and friendly team and be part of delivering ambitious fundraising plans to future proof the Severn Valley Railway. The successful candidate will be highly organised, numerate, analytical and have strong verbal and written communication skills, have an inquisitive and creative approach and be a proactive and enthusiastic completer finisher. You will be able to demonstrate previous success with the areas of customer service, income management and reporting, donor stewardship and managing data. This is your chance to join an amazing local charity that is committed to safeguarding the Severn

Overview

Post: Donor Engagement Officer

Reporting to: Fundraising Manager – Individual Giving

Employer: Severn Valley Railway Charitable Trust

Salary:  £20,000 to £24,500

Primary location: Number One, Comberton Place, Kidderminster

Hours: Full-time 37.5 hours per week

Holiday: 31 days (inclusive of Public holidays)

Summary of Role

• Deliver all areas of our donor stewardship programme.
• Banking and processing income.
• Ensure supporters feel engaged, are thanked appropriately, and communicated with effectively in order to build strong relationships maximising all opportunities for future income generation.
• First point of contact for all our donors.
• Manage the fundraising CRM and ensure the database is being utilised in the most effective way and the data we store is both accurate and up-to-date.
• Create and edit supporter records, manage mailings, record communications, produce reports analysing our performance using the Railway’s CRM system.
• Deliver the financial processing and reporting.
• Assist the Fundraising Manager in delivering the Individual Giving plan.

Main Duties and Responsibilities

• Deliver the day-to-day implementation of the Trust’s donor recognition programme, including donor thanking banking, processing and reconciling.
• Keep our supporters engaged with impactful updates, using all communication platforms.
• Input accurate donor and prospect data into the Trust’s CRM database, creating reports on fundraising activities.
• Deliver accurate financial inputting and reporting.
• Steward donors through the supporter journey.
• Maintain the fundraising databases, ensuring the Trust is compliant with data protection legislation.
• In conjunction with the Individual Giving fundraising manager, assist in delivering campaigns and appeals.
• Evaluate fundraising and communication impact, preparing reports and analysis.
• Work with the Finance Manager to produce Gift Aid claims.
• Identify, recruit, and manage volunteers to assist in delivering against your objectives.
• Represent and promote the Trust to internal and external stakeholders.
• Be an ambassador for the Trust and the SVR Family as a whole.
• General administrative / office duties.

Essential experience/skills required

• At least three years donor care including banking and processing donations.
• Individual giving fundraising experience, confident in communicating with supporters.
• Financial support experience within a not for profit.
• CRM, ideally ThankQ and Tessitura.
• Xero software experience desirable.
• Competent Excel user, looking to build on their skills.
• Delivering multi-channel appeals (electronic and print).
• Confident and eloquent communication skills both verbal and written.
• Strong administration and organisational skills.
• Proficient in MS Office.
• Excellent telephone manner and an ability to work quickly and accurately under pressure.

We will offer

• Free parking.
• Subsidised meals.
• Flexible working hours.

Person specification

• Ability to think creatively and apply problem-solving skills.
• Demonstrate flexibility and ability to work to tight deadlines.
• A willingness to learn and commitment to self-development.
• Accurate in data entry and a high level of attention to detail.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.