General Retail Assistant Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and our income?
Do you like a variety of roles, from talking to people to sorting stock, or are you not sure what you’d like to do?
Do you have a couple of hours a week to support your local charity shop?
You might like our shop volunteer role!
About this role
You will be vital to the work of your local Scope shop, generating income and raising awareness of our work in your local community. You will receive all training and support you need to get involved and enjoy your time volunteering.
Your role may include:
- sorting and organising goods for sale
- helping to display stock and window dressing
- tidying and cleaning the shop
- welcoming and supporting customers
- using the till and taking payments
- steaming clothes so they look better for customers
- pricing and tagging new donations
When and where
You will be in our Scope Portsmouth shop at 14 London Road, North End, Hants, PO2 0LH. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- customer service
- till operation
- organisation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your cv
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses- all volunteers are entitled to claim their travel expenses if they work a minimum of a 4-hour shift.
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a shop volunteer, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and our income?
Do you like a variety of roles, from talking to people to sorting stock, or are you not sure what you’d like to do?
Do you have a couple of hours a week to support your local charity shop?
You might like our shop volunteer role!
About this role
You will be vital to the work of your local Scope shop, generating income and raising awareness of our work in your local community. You will receive all training and support you need to get involved and enjoy your time volunteering.
Your role may include:
- sorting and organising goods for sale
- helping to display stock and window dressing
- tidying and cleaning the shop
- welcoming and supporting customers
- using the till and taking payments
- steaming clothes so they look better for customers
- pricing and tagging new donations
When and where
You will be in our Scope Burton on Trent shop at 41 High Street, Burton on Trent, Staffordshire, DE14 1JS. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- customer service
- till operation
- organisation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your cv
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses- all volunteers are entitled to claim their travel expenses if they work a minimum of a 4-hour shift.
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a shop volunteer, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new Cafe operation and, ideally, you will be able to commit 4 hours per week to volunteering.
You will receive training and regular supervision to ensure you feel confident in your role.
About the service
John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people.
Assisting the Café Supervisor and your fellow volunteers, you will play an integral part of John Hall Wellness Garden’s future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a real opportunity to develop your current existing skills, learn new skills and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector.
What you will be doing as a Volunteer Café Assistant
You will have the opportunity to assist with food preparation, presentation, cleaning and serving/selling high quality food and beverages.
Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating.
In addition, there will be further opportunities to support activity groups in the café, special events and input into event and menu planning.
The main tasks volunteer café assistants will support with are:
- Support Café staff, other volunteers and trainees in the smooth day to day running of the Café.
- Carry out basic catering tasks including food preparation, cleaning and serving food to customers.
- Operate the coffee machine (full training will be provided).
- Handle cash or card transactions and operate the till.
- Work with the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures.
- Ensure kitchen area and Café are clean and tidy (including equipment, walls, floors, tables, work surfaces), and waste is discarded safely.
- Provide good customer service, dealing with visitors and customers in a friendly and polite manner.
What will make you a great fit for this role?
- Eagerness to learn and train in all aspects of the café catering operation
- Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages
- Good customer care service skills
Although this is not essential - you may also have:
- Basic food safety knowledge or HACCP. Further training, will be provided including allergens
- Experience in food handling and basic preparation of foods
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
The client requests no contact from agencies or media sales.
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
The client requests no contact from agencies or media sales.
Our volunteers are the heart of the day to day running of our shops. The shops provide much needed income to provide nursing care for our patients.
Tasks
To welcome , assist and serve our customers providing a good standard of customer service. To ensure Gift Aid is explained and promoted to all our donors, thanking them for their contribution. To promote public understanding of Keech's work and the importance of raising funds, including promoting Hospice events and activities. Helping sort, steam, hang and display our donated stock and rotate stock following manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
skills
Be honest, trustworthy and respectful.
Have a positive attitude.
Have good communication and numeracy skills.
Be reliable, commited and flexible.
Work well as part of a team as well as under your own initiative.
availability
Time , commitment and availibility can be agreed upon with the shop manager. where possible to be able to work 4 hours a week i.e. 9am - 1pm / 1pm - 5pm
The client requests no contact from agencies or media sales.
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our shop volunteers are an important part of the work we do at Princess Alice Hospice. On over 40 high streets, they help our shops turn takings directly into outstanding care.
Volunteering in one of our shops not only makes a difference to those we care for, it will make a difference to your life too. In our vibrant, sociable shops you will find new friends, colleagues, whilst gaining a wealth of valuable experience and also bagging a bargain for yourself!
If you’re comfortable interacting with the public, enjoy working as part of a team, and have an eye for tidiness and detail, we’d love to hear from you.
Full training and guidance will be provided to support you with your volunteering journey at Princess Alice Hospice.
After registering interest we will contact you directly with online application form for you to complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
St Luke's Hospice have an opportunity for an experienced Trustee with an income generation/finance/business management background to help make a positive contribution to the work we do for patients and families within our local communities.
What will you be doing?
If you have experience in the private, public or voluntary sectors and the drive to make a difference, we have an opportunity for you to join our Trustee Board to make a positive contribution to the work we do. St Luke’s (Cheshire) Hospice cares for people in mid & south Cheshire who are suffering from life limiting illnesses. We offer specialist treatment, care, advice and support to patients and their families.
We undertake an annual audit of the skill mix of our Trustees to find the right blend of experience and expertise to support the work of the Hospice through their support for the Senior Management Team. We look for Trustees who have the dedication, commitment and desire to improve our services and help us to achieve our strategic goals in line with our ethos and values.
We would be happy to receive applications from someone, whose responsibility as a Trustee will be to overview all Income Generation at St Luke’s. This role will include being a Director of the Promotion and Trading companies which look after the hospice lottery and our retail shops. Someone with experience of managing income generation, working collaboratively and with business management and finance (including P&L) knowledge would be desirable for this position.
St Luke’s is committed to equality and diversity and promotes an inclusive environment. We encourage applications from all areas of the community, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Trustees are expected to attend full Trustee Board Meetings, which are held in the early evenings on the last Wednesday of every month either at the Hospice or remotely via Microsoft TEAMs. You will also be expected to be a member of a Board Sub Committee which meets 6 times per year.
Trustee positions are un-remunerated although reasonable out of pocket expenses will be paid. This role offers a person the chance to make a valid contribution to a respected community organisation, is a great opportunity for professional development, exposure at Board level and the chance to support the development of local services.
Appointment to the Trustee Board will be subject to standard checks, including satisfactory references and DBS check
What are we looking for?
Each year the Hospice undertakes a skills mix audit to identify the key skills required to support the SMT in the day to day running of the Hospice.
The most recent audit has identified the following skills as essential to support the SMT and create a balanced trustee board able to make knowledgeable and effective decisions:
- Experience in managing income generation.
- Experience in working collaboratively.
- Experience of Business Management.
- Experience of Finance including P&L.
What difference will you make?
This is a vital role within the Hospice and will contribute to ensuring patients and families within the community receive safe, well-led compassionate care. It will also be a key role in ensuring good financial governance alongside supporting our strategic goals, particularly in relation to the generation of income for the Hospice.
Before you apply
For an informal discussion about the role of a Trustee, please contact us via Reach. Gaynor Clifton, Corporate Assistant will arrange a call with Mike Ridley, Chairman at his earliest available opportunity.
Please submit an Application form and a Covering Letter summarising your interest in joining the Trustee Board at St Luke’s and what qualities you think you have to contribute to the charity’s governance.
The client requests no contact from agencies or media sales.