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Citizens Advice Camden, Camden Town (Hybrid)
£18,720 to £19,490 actual depending on experience
Posted 6 days ago
Closing tomorrow
Citizens Advice Southwark, Multiple Locations (On-site)
£38,759 - £40,573 per year
Raise awareness and advocate on behalf of clients.
Posted 1 week ago
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Citizens Advice Camden
Camden Town, Greater London (Hybrid)
£18,720 to £19,490 actual depending on experience
Part-time (21 hours per week (0.6FTE))
Contract (12 month fixed term)
Job description

About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives. 

​We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

About the Role

This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.

​You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.

​Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.

​You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.

​​Closing date for applications: 9.00am Monday 29 April 2024

Interview date(s): 8-10 May

Posted on: 10 April 2024
Closing date: 29 April 2024 at 23:59
Tags: Admin,Advice, Information,Social Care/Development,Advocacy,Volunteer Management,Support Worker,Social Work