Giving Services Customer Support Jobs in Cardiff
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote (UK based)
Salary: £23,00 per year
Length of contract: Permanent
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the People & Culture Assistant role:
To work as part of the People and Culture team to provide a professional, high quality, timely, customer focused HR recruitment/contractual administration/transactional service to key internal stakeholders, job applicants and support closely on people and culture activities especially the Learning and Development workstream.
Key duties and responsibilities of the People & Culture Assistant:
To provide high quality HR administrative support across the full spectrum of the employee lifecycle, including:
· Conducting pre-employment checks for new starters (references, DBS, Right to Work in UK)
· Recruitment administration (writing and posting adverts, shortlisting, arranging interviews)
· Absence management
· Preparation and issue of contractual documentation (including contract variations)
· Payroll updates
· Maternity/Paternity administration
· Administration of performance management and improvement systems (probation, Appraisals, PIP forms)
· Termination of employment (all categories, including writing leaver documentation and conducting Exit Interviews)
· Upkeep of electronically stored personal records
· Conducting regular HR Audit checks to ensure integrity of data is maintained
· Supporting the P+C Manager on all other aspects of HR administration
What we are looking for in our People & Culture Assistant:
· Experience of working in a complex administrative role within HR
· Experience of using HR/Payroll/recruitment ATS online systems
· Good numeracy and literacy skills
· Awareness of employment legislation
· Ability to effectively organise and work to tight deadlines with excellent attention to detail
· Ability to work independently and a willingness to contribute to team efficiency through sharing information and supporting others
· Experience of providing informal training/coaching to colleagues in relation to administrative tasks
· Proficient in the use of software packages and Microsoft office software
Benefits of joining us as our People & Culture Assistant include:
· Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
· Valuable Pension Benefits: a generous 7% employer contribution.
· Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
· Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
· Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
· Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
· Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
· Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
· If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
· We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
· All posts, including remote posts, must be based in the UK.
· Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
· We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
· Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 9 am Monday 29th April.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held the week commencing Monday 13th May – if you cannot attend an interview during this week, please let us know when submitting your application, and should you be shortlisted, we will make arrangements for an interview at another time if possible. Interviews will be conducted remotely via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Clinical Supervisor
Permanent
Part-time 17.25 hours scheduled over a 7 day period Sunday to Monday, including occasional Bank Holidays
Home Based
£27,846 (based on 17.25 hours per week)
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role, you will offer clinical supervision to the Macmillan Support Line teams including advisers, nurses, line managers, service knowledge specialists and other groups and individuals as needed. As part of their continuing professional development, you will enable colleagues to reflect on their practice in supporting people affected by cancer while maintaining their own wellbeing.
You will be part of a team of 3 part-time clinical supervisors and will be given opportunities to feedback on recurrent themes to the organisation. You will learn about organisational wellbeing and be a key part of a team capable of working in an emotionally challenging, fast paced, live contact centre environment.
You will be running regular small group supervision sessions (approximately 3 per day) for 1hr 15’ each, managing a caseload of approximately 25 groups monthly. You will also offer individual supervision where needed.
About you
The successful candidate will demonstrate the following skills and experience:
- You must hold one of the following qualifications: Clinical Supervision Level 6 or above; accredited Counsellor or Psychotherapist (British Association of Counselling and Psychotherapy, UK Council for Psychotherapy, Health Professionals Council)
- Your experience of delivering both 1-1 and group supervision virtually will be essential
- Experience of delivering supervision to colleagues who provide a live, frontline, fast paced health related service is desirable
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Sunday 28th April 2024
First interview dates: May 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard - many of these children fall behind with reading simply because they lack the opportunity to practise.
Chapter One is a small but growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3,300 children in 2024-25.
Our unique Online Reading Volunteer programme pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Chapter One Support Team, ensuring that volunteers have everything that they need to make a success of their reading sessions with pupils. You will be the first point of contact for our volunteers, so excellent customer service skills and a genuine interest in helping others is essential.
Reporting to the Performance and Data Manager, you will work for 25-30 hours a week (Monday to Friday) and will need to be available for an 09:30 am start each morning. You will work remotely and will need to have access to a reliable internet connection. The start date for this role is 1st July 2024.
This role is ideal for someone home-based who wishes to work part-time in a fast-paced and varied administrative role.
Please do not send any applications or correspondence via the Chapter One website.
If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:
- Clearly outline your suitability for this specific role
- Detail how you meet the essential qualities in the job description PDF
- Show your interest and passion for Chapter One, and the work that we do
Deadline for applications: 23:30 on Monday 29th April. No applications will be accepted after this time.
Please submit your CV and a covering letter. Your covering letter should clearly outline your suitability for this specific role and should detail how you meet the essential qualities in the job description PDF. Any applications without a covering letter will be discarded. Please do not send any applications or correspondence via the Chapter One website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Bendrigg
We make adventure accessible, working together to overcome barriers and transform lives.
The spirit of adventure is incredible. A bona fide superpower that can fill any one of us with conviction and confidence, with new abilities and renewed agency. And it’s universal too – not the exclusive preserve of the advantaged and non-disabled. It’s for everyone, because we’re making sure it is.
At Bendrigg, we have the setting and the scenery, the equipment and the expertise, the people and the passion. Together we have a limitless supply of adventure. With a limitless determination to improve people’s lives.
Because we know that, whatever adventure means to each individual, it has the power to empower. To challenge and inspire, to tear down barriers and build up possibilities, to create real and lasting change. Above all, it has the power to change minds – within those individuals and across our whole society: changing the way people see their world, and changing the way the world sees them.
At Bendrigg we create change, one adventure at a time.
The role: Fundraising Manager
We are seeking a Fundraising Manager with a passion for our mission, who will build positive relationships to secure significant income, working together to harness the power of adventure to create lasting change and transform communities for all.
This is a new role, leading our small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Business Development, the successful candidate will oversee all fundraising income generation activity and lead on our Major Donor Giving Programme. A typical week could involve meeting with prospective donors, developing a case for support for a new stream of work, supporting team members to develop their own fundraising skills, and working with other departments to raise awareness of Bendrigg’s work.
This is an exciting opportunity for a seasoned fundraiser to join and lead a forward-thinking and inclusive team and develop Bendrigg’s fundraising to support our new Strategic Plan. This opportunity is open to those wishing to work remotely (there would be an expectation to attend the office for a minimum of 2 weeks during the induction process, and thereafter at least 3 days per month throughout the year), looking for a hybrid working pattern or wanting to be fully office-based. The role is full time, however part-time on a minimum of 0.8FTE would be considered for the ideal candidate.
We welcome and encourage applications from candidates of all backgrounds, irrespective of gender, disability, colour, race, nationality, ethnic or national origin, marital status, sexual orientation, religion, or criminal records.
Working at Bendrigg
Whilst at Bendrigg, our visitors feel ‘celebrated’ rather than just ‘accommodated’ and we want no different for our staff. We understand that everyone is different and try to be as flexible as possible. We are proud to offer a caring and supportive working environment with a number of benefits including:
· Holidays: Staff receive 30 days paid holiday plus bank holidays (FTE, part-time pro-rata).
· Lunch: lunch and refreshments are provided for anyone working on-site from our amazing catering team.
· Training: personal and professional development is actively encouraged and rewarded. Staff are provided with opportunities for external training as well as a number of internal training sessions throughout the year.
· Pension: All employees can take advantage of our pension arrangements whereby contributions of 5% from the employee are matched by 5% from Bendrigg.
· Sick pay: company sick pay starting at 1 month full pay in any 12 month period after the first 6-months, and rising to 3 months full pay (in any 12 month period) after 2 years of service, and 6 months full pay (in any 12 month period) after 5 years of service.
· Maternity & Paternity Pay: Statutory Maternity & Paternity Pay
· Parental leave: We understand that you may need time to settle children into a new school, or you may want to spend more time with a child. Bendrigg offers 18 weeks unpaid leave for each child up to their 18th birthday (maximum of 4 weeks per year).
· Emergency Dependant & Compassionate leave: Up to 5 paid days per year
How to Apply
If you feel you could belong at Bendrigg then please download the full job description for more information. Please submit your CV and a covering letter detailing how you fit the person specification. A strong cover letter will include:
· why you want to work at Bendrigg and why this role appeals to you personally,
· highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
For more information
We welcome informal enquiries so please do contact our office if you have any questions.
All enquiries relating to this post should be made to: Sarah Garman, Head of Business Development
Please ensure that a CV and cover letter is submitted. A strong cover letter will include:
• why you want to work at Bendrigg and why this role appeals to you personally,
• highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
We make adventure accessible, working together to overcome barriers and transform lives.
Salary: £34,085 per annum
Location: Homeworking (occasional travel to London and other locations as required)
Contract: Permanent
Hours: Full time (37.5)
Closing date:Thursday 25th April 2024 at 11:30pm
Has your proficiency in Microsoft Dynamics CRM, similar CRM platforms or other comparable enterprise-level software been gained in a helpdesk environment? Then join Shelter as a Dynamics Support Analyst and you could soon be playing a vital role within our Applications Lifecycle Management (ALM) team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
Amongst other key systems, the ALM team supports two critical CRM solutions which underpin our engagement with both our clients and supporters. We’re also part of the Business Enablement team within Shelter’s Technology & Data (T&D) Department. T&D consists of 30+ people based across the country, with bases in London, Sheffield and Edinburgh and is accountable for developing and leading Shelter’s technology and data strategic priorities and providing a secure infrastructure. The management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and provision of support for a range of software, systems and platform tools also fall under T&D’s remit.
About the role
Working as part of a team with a diverse portfolio of skills, as a Dynamics Support Analyst you’ll have plenty of opportunity to deepen your knowledge of our CRM systems, as well as expand into other areas. You’ll be the first point of contact for users seeking assistant with our CRM systems to ensure that they have a seamless experience with troubleshooting, problem resolution and system guidance.
As part of the role, you will also be monitoring and managing the support ticketing system (Zoho ManageEngine), to ensure timely responses and resolution of queries, at times co-ordinating with other teams and taking ownership to deliver a positive outcome for users. You’ll become an expert user of Shelter’s implementations of Microsoft Dynamics CRM, assisting in basic configuration and customisation tasks.
And we’ll also rely on you to help maintain accurate documentation of support processes, provide input for training sessions, feed into the generation of regular reports and gather user feedback to help us identify areas for improvement.
Indeed, you’ll play a key role in helping the teams that are crucial to our mission - teams which provide advice to people in need and help us understand and engage with our supporters.
About you
To succeed, you’ll need a strong understanding of enterprise-level software (ideally CRM) processes, workflows and data management and the ability to provide first level support to end users. You’ll be proficient in Microsoft Dynamics CRM or similar CRM platforms as a system administrator or expert user. You’ll also need to be detail-oriented ,with a problem-solving mindset and excellent communication and interpersonal skills. As comfortable helping to generate regular reports as you are maintaining accurate documentation, prior experience in a customer support or helpdesk role is essential. Ideally, we’re looking for an individual who has prior experience working with IT Service/Helpdesks and you’ll able to work effectively both on your own initiative and as part of a team helping Shelter achieve its wider goals.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
This role is an opportunity for a Paralegal to join a large in-house legal team and work on a broad range of matters. It will specifically involve supporting the Agreements, Information and Disputes (AID) team within legal services, consisting of five lawyers.
The successful candidate will be required to work across areas of law including but not limited to information law, contracts, intellectual property, procurement, subsidy and state aid, insolvency, recoveries and public law. In addition to providing research, drafting and general support to the Fund’s lawyers, it is expected that the Paralegal will handle matters under supervision and use legal knowledge to improve the Fund’s internal processes and precedents.
The bulk of the Paralegal’s workload will consist of legal support work however the candidate will also be expected to perform some administrative tasks and cover for the team’s administrative officer when required.
Experience working in a fast paced in-house or private practice environment would be ideal with legal research and IT literacy an advantage. Knowledge of insolvency and debt recovery would be desirable.
Interview Date: Week commencing 13th May
Location: The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. The role does not include any line management responsibilities. We have a hybrid approach to working - work pattern and location will be agreed with the successful candidate.
On application, please align your supporting statement to the criteria below
Essential criteria
- Strong academic background with a law degree or undergraduate degree and law conversion qualification;
- Experience working within a Legal office environment
- Knowledge of and/or interest in gaining experience in an arms length public body;
- Good communication and organisational skills to work effectively with a broad range of people.
Desirable criteria
- Understanding and application of public and/or charity law;
- Experience with insolvency and debt recovery;
- Legal experience as a paralegal/advisor;
- Proficient with computer systems including Outlook, Microsoft Teams and online file management databases.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Digital Communities Coordinator
Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)
Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.
We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
- This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.
- We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.
- Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?
- Do you have experience coordinating projects or services? (digital experience would be ideal)
- Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?
- If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
- Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
Want to know more?
For more details on this role, please download the job description.
The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024
REF-213 362
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Role purpose:
To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards.
Main duties and responsibilities
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To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.
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To build and deliver online learning and training for both learners and tutors.
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To use data and research available to generate ideas and concepts for new and existing programmes.
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To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.
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To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources.
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To support projects with third party suppliers or subject matter experts when required, to meet customer need.
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To develop, enhance and sustain close working relationships with colleagues to support the programme development process.
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To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide.
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To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging.
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To be an active part of internal project teams when requested, to support the organisations goals.
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To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation.
Skills, experience and knowledge
Required/essential:
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Proven experience in developing high quality learning resources for young people and/or educators.
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Knowledge and experience of developing skills through learning programmes.
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The ability to problem solve and innovate new ideas.
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A passion for designing effective learning experiences.
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Project management.
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Self-starter with the ability to be proactive and driven to make improvements.
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A proven and confident communicator with a high level of written English and excellent attention to detail.
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Experience of supporting multiple projects and products to time and budget.
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Able to develop strong relationships with those around them.
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Able to complete tasks independently and / or as part of a team.
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Competent with IT (including Microsoft Office).
Desired:
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Experience using design tools such as Canva.
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Experience in managing third party suppliers on projects, such as graphic design or subject matter experts.
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Understanding of writing or delivering qualifications.
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Experience of developing online learning using tools such as articulate, Moodle or similar.
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Comfortable presenting in front of people.
Personal qualities
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Highly driven and motivated approach to work.
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Self-motivated.
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Able to work across teams.
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Self-starter.
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Passionate about creating high quality learning opportunities.
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Naturally curious and proactive.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Trussell Trust are seeking a Philanthropy Executive - Trusts to join our high-performing Trusts team. The role supports the Trussell Trust by raising money from charitable trusts, focusing specifically on Tier 3 trusts (giving up to c.£10,000). You will coordinate a programme of regular stewardship communications to our current givers, fundraise from new prospects through mailings and occasional applications, provide administrative support to the wider team, and ensure that records of communications are kept up to date.
Responsibilities
• Coordinate and send mass mailings to Tier 3 charitable trusts, thanking supporters and requesting further support where appropriate
• Develop compelling, persuasive and up-to-date bulk communications to encourage Tier 3 trusts to give regularly, and keep them informed of the Trussell Trust’s achievements and future plans, coordinating with other fundraising teams where appropriate
• Manage a caseload of c.500 Tier 3 trusts, maintaining accurate records on our CRM database and carrying out analysis on these trusts as necessary
• Liaise with the Supporter Care and Trusts team to ensure that gifts from trusts are coded, thanked and recorded correctly on our database
• Create and submit occasional funding applications and impact reports for Tier 3 trusts, and offer support to the wider team with their trusts where necessary
• Manage the Trusts team inbox, providing first point of contact for enquiries and colleagues, and fielding them to the relevant Trusts team members.
Person Specification
Technical skills and minimum knowledge:
• Excellent communication skills, including a high standard of written English
• A high standard of personal organisation and autonomy
• A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite
• Ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
• Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Diplomatic, with ability to forge positive working relationships
• Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.
We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.
Key tasks and responsibilities:
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You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.
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You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
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You will project manage all client projects from start to finish.
The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world.
Who you are:
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An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).
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The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.
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Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.
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An excellent trainer, with experience of delivering training to businesses.
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A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.
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A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.
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An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.
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A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.
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Someone with a good eye for detail, whilst retaining sight of the bigger picture.
What we can offer you
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A permanent contract (0.8 FTE or full-time).
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A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.
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Being part of a growing, innovative, and exciting not for profit organisation.
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A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.
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Flexible and family-friendly working arrangements.
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Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.
Details: Closing date: 26/04/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP
To apply: Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Homebased/Nationwide
Contract Type: Permanent
Hours: Full Time, 35 Hours Per Week
Salary: £47,736 to £50,388 per annum
Would you like to be the part of the driving force behind one of the UK’s most cherished traditions, the Royal British Legion’s Poppy Appeal?
Skilled at customer / supporter journeys? Experienced at driving recruitment / acquisition campaigns?
c52,000 people volunteered for the Poppy Appeal last year. It’s the largest UK charity appeal (c£50 million), and a treasured moment in society each November where people are given the opportunity to remember. Volunteers are the lifeblood of the appeal, without them there would be no poppies out on the streets and supermarkets.
This role will:
- Strategically manage and deliver the volunteer experience, maximising engagement and minimising attrition through a best-in-class volunteer journey
- Drive recruitment campaigns to find more volunteers, ensuring full national coverage
- Find easier ways for people to give time, developing audience led propositions that work to engage more people from diverse backgrounds
Your experience of acquisition and engagement strategies has the ability to transform the appeal. Join our ambitious, forward thinking team, with a passion for the poppy and growing and nurturing our incredibly committed volunteers.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here, innovation meets tradition as you lead the charge in transforming how we recruit and retain volunteers. You'll be the engineer of change, designing strategies that not only attract but empower our volunteers, ensuring their journey is as rewarding as the cause they serve. Collaborating with a team driven by purpose, you'll leverage cutting-edge data analytics to fine-tune our approaches, maximising engagement and fundraising impact.
Beyond the numbers lies the main part of our mission – recognition and appreciation. As the torchbearer of gratitude, you'll champion initiatives that celebrate the selflessness of our volunteers, promoting a culture where every effort is cherished. Overseeing of support systems, orchestrating the care that nurtures our volunteers, ensuring they feel valued every step of the way.
In this role, you're not just a manager – you're a steward of remembrance, entrusted with the legacy of honoring those who've sacrificed for our nation. Your canvas expands beyond strategy to encompass the very essence of resilience and unity, as you collaborate with stakeholders to shape the future of remembrance. If you're driven by purpose, fueled by passion, and ready to leave a lasting imprint on the fabric of history, join us in our mission of resilience and remembrance.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 21st April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as poss
The client requests no contact from agencies or media sales.
At NoFit State, our mission is to create extraordinary work that changes lives.
NoFit State is a dynamic creative organisation that thrives on challenge and is constantly seeking to learn and improve in all areas of everything that we do. We are inspired by the extraordinary things that ordinary people can achieve and celebrate the communal strength that comes from the traditional circus touring life and the incredible community around us.
The Development Manager is a senior manager role and key to supporting the strategic development of the company through designing and delivering the company’s overall fundraising and development strategy to define and achieve established financial targets.
It is a brilliant place to work where no two days are the same. There is a fantastic sense of support, interest and enthusiasm within the team, with others we work with and for the work we do.
For more information, please take a look at our website.
Role: Development Mananger
Hours: Full time (40hrs per week), permanant position
Location: Cardiff - office based with hybrid working available
Key dates
Closing date for applications: 10am, Thursday 25 April 2024
Interviews: Week commencing 29 April 2024
Indicative start date: June
Salary: £30,000 – £40,000 per annum, depending on experience
Main Responsibilities
· Develop and implement the company’s development strategy including (but not limited to):
- Public Funding (including both ACW and ACE)
- Trusts and Foundations
- Corporate supporters and sponsors
- Private giving (individual donors and major givers)
· Research, identify and draft applications, pitches and asks to appropriate funders/supporters, cultivating relationships and securing support to achieve defined targets
· Manage and nurture the ongoing relationships with current and past supporters/funders
· Plan, manage and deliver a planned programme of development events
· Design and deliver reporting processes that are fit for purpose and satisfy funders’ and supporters’ requirements
· Support Finance Officer and Company Administrator in financial reporting of designated funds
· Manage development budgets
Position in the Company
The Development Manager will;
· Be line managed by the Executive Director and report to her
· Produce written updates for the Board of Trustees and report verbally to them as required
· Work in partnership with the company’s Communications and Marketing Manager to engage donors, prospects and key stakeholders with the company, moving from purely transactional relationships to ones based on emotional connection and commitment
· Work with the company’s Executive Team to cultivate new supporters and strategic delivery partners with which to develop and grow the company’s work both within the UK and Internationally
· Work with the company’s Community Programme Manager to cultivate new opportunities for support
· Manage the Development Officer
NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and/or neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
How to apply
If you wish to apply for this post, please visit our website to view the Job Description, complete the Application Form, Equal Opportunities Monitoring Form and send together with a covering letter and a copy of your CV by email or post to Development Manager Application, NoFit State Circus, Four Elms Road, Cardiff CF24 1LE
Applicants must be eligible to work in the UK.