Global Content Manager Jobs in Tower Hamlets, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides is seeking an experienced digital communications professional to manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. You will be responsible for implementing a website improvement project and a new members area. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for someone who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive movements. The successful applicant will support across our digital channels. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage.
KEY RESPONSIBILITIES
Girls Not Brides website (70%)
- Lead the development and implementation of the website improvement strategy and project plan, with support from the Communications Manager.
- Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements.
- Manage the day-to-day of activity of Girls Not Brides website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages when needed, and recommending updates and upgrades to the CMS.
- Responsible for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget.
- Research and implementing best-practices for search engine optimisation (SEO) across website copy and architecture.
- Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights.
- Support content writing for the website, including writing website copy and blog posts.
- Collaborate with the learning team in development of knowledge and learning hub.
- Collaborate with the member engagement team to improve member journey and offering.
Digital channel evaluation and reporting (20%)
- Set-up, maintain, and manage website analytics using the Google suite.
- Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations.
- Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations.
- Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices.
Digital communications support (10%)
- Lead communications digital knowledge management activity, including internal file systems, and asset management.
- Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement.
- Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
- Support digital storytelling, digital content writing, and social media campaigns as required.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up to date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre, or social enterprise.
- Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans.
- Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features.
- Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels.
- Experience in managing complex projects and workflows.
- Experience in applying best practices in Search Engine Optimisation (SEO).
- Experience in writing and developing content for websites.
- Experience in liaising with and managing external contractors, particularly website developers.
- Experience of working across other digital channels, including email, social media and other digital storytelling platforms.
Essential skills and knowledge
- Expert knowledge of using content management systems (CMS) to manage websites, ideally with experience of using Wagtail.
- Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and Google Looker Studio.
- Understanding of website wireframing and design software, ideally Figma.
- Skilled at using 3rd party social media and email marketing analytics tools to generate reports and insights.
- Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website.
- Knowledge of SEO best practices, and skilled use of tools to support data generation and implementation.
- Excellent problem-solving and troubleshooting skills.
- Excellent organisation skills.
- Excellent attention to detail.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
Essential values and attributes
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
- Understanding of and experience using Adobe Creative Suite
- Able to speak a second language, ideally French, Spanish, or Portuguese.
- Understanding of HTML and CSS
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
Diversity at Girls Not Brides
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
· The closing date for this role is 23:59 GMT on 21 April 2024.
To apply, please click on the ‘Apply now’ button on the job page on our website and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted. candidate
The client requests no contact from agencies or media sales.
Summary
- Devise and implement a UK church engagement plan, as agreed by RLN director.
- With prayer and resources, support a growing movement of churches engaging with Difference and the ministry of reconciliation.
- Develop external relationships and partnerships to engage new audiences with Difference. Proactively connect with churches, chaplaincies, schools, organisations and networks, with the aim to see significant increase in the number of groups running Difference.
- Develop ecumenical relationships across Christian denominations.
- Generate tactics to raise awareness and increase engagement.
- Champion Difference at regional and national events, gatherings, conferences and speaking engagements.
- Capture content at events for Difference social channels.
- Support the network of groups running Difference across churches, chaplaincies, schools, leadership teams, workplace, youth groups and other contexts.
- Utilise the Difference Training and Resources Hub to support existing Difference Hosts and those interested in running Difference.
- Where needed provide additional training and support face-to-face (online or in-person).
- Ensure a high level of retention in churches and groups regularly engaging with Difference, including supporting next steps and deepening the ministry of reconciliation.
- Support senior leaders using Difference as part of a wider strategy for reconciliation in their church, parish, diocese, context.
- Identify and equip passionate individuals as they strengthen engagement with Difference in their own contexts.
- Support and resource a cohort of Difference champions in the UK who envision others with this ministry and promote Difference.
- Create new ways of bringing champions together to learn from each other and share best practice.
- Work with champions to identify strategic opportunities for growing engagement with Difference in their contexts.
- Monitor and report on performance indicators.
- Contribute to report writing and presentations on impact.
- Proactively collate stories of transformation and impact, nationally and internationally. Feed into wider communications.
- Proactive in researching and ongoing learning on reconciliation and peacemaking, including developing a working knowledge of the Archbishop's reconciliation expertise and experience.
- The team at Lambeth Palace works closely and collaboratively, providing assistance across portfolio areas at times when extra capacity is needed. As such, an important part of this role will be to help out other team areas as required and as capacity allows.
- All employees working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
- Ability to represent the Archbishop of Canterbury's reconciliation ministry effectively and with confidence.
- Excellent inter-personal and influencing skills.
- Excellent communication skills; public speaking, facilitation and writing.
- Ability to shape key messages for church engagement and envision others.
- Ability to strategically support leaders in implementing a ministry of reconciliation in their context.
- The ability to work under pressure, adapting to changing and competing demands.
- Ability to work with a wide range of people, for example senior leaders, prison leavers, teachers, young people.
- Good IT skills, Microsoft Office, especially Microsoft PowerPoint.
- In-depth knowledge and networked with a wide range of church denominations, valuing and understanding the breadth of the Christian church.
- Track record of strategic relationships that lead to effective engagement with a project, ministry or product.
- Proven track record in managing and working with a wide range of stakeholders and relationships, including senior leadership.
- Good knowledge of Christian faith and theology, with a biblical understanding of the ministry of reconciliation.
- Education to degree level or relevant professional qualification or equivalent experience.
- Motivated, enthusiastic, proactive and takes initiative.
- Operates with discretion and integrity.
- Collaborative and builds trust across relationships, including at a senior level.
- A desire to mobilise people to live out their calling as peacemakers and reconcilers, passionate about equipping people to follow Jesus in a conflicted and complex world.
- Embody and model the practices of reconciliation across working relationships, internally and externally.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to occasionally work outside normal office hours is required, on occasion.
- Flexible in order to meet the demands of the post (attending events including weekend events when required).
- Ability to travel nationally.
- Ability to edit WordPress.
- Effective use of content and social media for the target audience.
- Experience of working on issues of reconciliation, such as with young people, racial justice, interfaith context, prison chaplaincy.
- Experience communicating with a global audience.
- Experience of working digitally in the Church or charity sector, utilising social media for engagement.
- Experience of using social media in a voluntary, personal or professional capacity.
- Training or qualification of relevant disciplines (such as: theology, mission & discipleship, youthwork, peacebuilding & reconciliation).
- We strive for excellence
- We collaborate
- We act with integrity
- We show compassion
- We respect others
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
As we head towards our ten-year anniversary in 2026, we are looking for a talented Communications and Campaigns Manager to amplify and promote our mission across the world!
As a key member of a small and busy team, the job-holder will manage and oversee all aspects of HQ communications including developing and managing day-to-day online communication via social media channels, creative ideation and management of communications projects (including work with corporate partners), proactively managing media relations, overseeing all external-facing content such as our website and annual Global Review, and supporting our programme of UK-based events. The job-holder will lead our annual flagship #ThisLittleGirlisMe social media campaign, building on the success of the campaign in previous years, and support our country teams to optimise the global visibility of the charity. Our ten-year anniversary in 2026 provides an exciting opportunity to amplify both our achievements and future strategy, and this role will play a central part in creatively ideating and planning for this.
We are looking for someone with significant experience working in a wide-ranging communications role, who can work effectively independently as part of a small team and brings a creative and agile approach to working in a non-profit environment. There is significant flexibility and autonomy in the role, with the opportunity to help shape how this team operates, and the potential for impact is significant. We’re excited to see what you might be able to bring to the team!
EXPERIENCE & SKILLS
Essential
-
Five+ years of experience in a communications role, ideally (but not necessarily) in a non-profit and/or international organisation
-
Extensive experience of managing external communications, including social media, web presence, and press
-
Proven experience of taking campaigns from ideation to delivery, with measurable success
-
Comfortable working independently within a small team
-
Ability to effectively communicate with a wide variety of stakeholders, including motivating and mobilising volunteers
-
A proactive and creative approach to communication challenges, especially where resources are limited
-
Passionate about the aims and values of Inspiring Girls International
Desirable
-
Knowledge of Canva and Squarespace
-
A working understanding of Adobe Premier Pro, After Effects and/or DaVinci Resolve
-
Experience in managing freelancers, specifically briefing video editors
-
Experience working with corporate partners
Please submit your CV and covering letter (max. 2 pages) outlining how your skills and experience fit with the role.
Interviews will be held in the week beginning Monday 15th April
We embrace and celebrate diversity within the team and encourage people of every race, orientation, age, gender, sex, religion, origin, and ability to apply if they feel their skills meet the job description.
Candidates must be eligible to live and work in the U.K.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*
*RSTMH is looking to trial home working for 1 day a week
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- To analyse, identify and develop plans to optimize member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM work, which is using Civi CRM
- Work with the team to develop activities and marketing campaigns to improve membership value and take-up
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the membership pages and members Area of the website are up to date, accurate and compelling
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
- To be a member of the International Members Committee and help utilize the group to support membership goals
- Maintaining and improve processes for members
- Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
Person specification
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organization
- Working in international development or global health is desirable
- Passion and commitment to the work of the Society
- Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
- Experience of account management of suppliers is desirable
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
- An understanding of Civi CRM is desirable
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Highly developed interpersonal skills including, communication, influencing and collaboration
- Ability to understand how membership programmes works alongside digital and marketing campaigns
- Effective decision-making skills Self-starter, able to work proactively
- A strong relationship builder
- A good understanding of the analytical methods used to increase engagement from members
- Ability to think ahead - anticipate and solve problems before they arise
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Digital Product Manager
Contract: Permanent, Full time, 35 hours per week
Salary: £48,314- £50,729 with excellent benefits dependent on experience
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in digital product management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Product Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
This role is responsible for a portfolio of digital products that enable our communications and fundraising teams to reach current and future supporters. WaterAid is seeking a Digital Product Manager to act as the product owner for our Drupal websites, working with colleagues and external suppliers to deliver our Global Strategy through a range of digital activities such as fundraising, advocacy and mass participation.
You will work with colleagues from across our global organisation to understand user needs and balance organisational priorities, refining these into a roadmap for maintaining and improving our Drupal websites and related digital infrastructure like microsites, SaaS solutions and third-party integrations. A typical working week might include providing technical expertise to colleagues planning a fundraising campaign, meeting with an external agency to optimise supporter experience on the website's donation form or speaking to a colleague in one of our member countries to help them roll out the latest features to their local website.
You'll also:
- Manage relationships with third-party digital partners and brief in new projects or requests.
- Conduct periodic selection, due diligence and onboarding of new suppliers.
- Assist the Digital Product Lead with budget management and financial planning.
- Offer technical support and advice to other teams in selecting and delivering new digital products and platforms.
- Throughout the lifecycle, oversee that digital products are compliant, optimised, secure and responsibly retired at end of life.
- Use a ticketing system and issue tracking software to raise, prioritise and track issues.
- Oversee testing and QA of all new features and projects.
- Develop and disseminate strategic guidance on digital best practice.
- Explain technical information clearly and concisely without jargon to stakeholders.
- Provide training to upskill global teams on digital best practice, Drupal and UX.
- Liaise with the Compliance, IT, Systems, Data Operations and Legal teams on matters related to digital governance and best practice.
About You:
You're experienced in deploying product management methodologies within a mission-driven environment.
- Substantial experience within a similar digital product role
- Proven expertise and experience of digital product and platform management, working in a cross-functional team.
- Proven experience in building and managing relationships with third party suppliers.
- Excellent understanding of web applications, content management systems and software development processes.
- Proactive approach to work planning, prioritisation and delivering to deadline.
- Proven understanding of what makes the best digital user experience whilst maintaining digital governance and accessibility standards, strong understanding of latest Web Content Accessibility Guidelines (WCAG).
- Commitment to personal learning, development and building digital skills across the team/ organisation.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of using Drupal or similar content management system.
- Understanding of Google Analytics and Google Tag Manager.
- Experience of applying different methodologies such as Agile and Waterfall, using workflow management tools such as JIRA or Assembla.
- Experience managing supplier evaluation and tendering processes.
- Experience configuring and using helpdesk solutions.
Closing date: Applications will close at 23:59 on 14th April 2024. Availability for first interviews is required week commencing 22nd April - these will be conducted online via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangements
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
The Senior Donor Relations Manager will develop, sustain and nurture lifelong relationships with donors - before, during and after their gift. You will work closely with the philanthropy, corporate, grant team and clinical colleagues across the 3 hospitals to produce compelling and bespoke impact reports, communications and engagement opportunities for donors. The role is the subject matter expert in donor relations and will provide expert advice to stakeholders across the fundraising team and three hospitals regarding donor relations and stewardship activities.
This will mean working strategically to make recommendations, deliver and implement a range of meaningful donor experiences, communications, recognition opportunities, costings and activities for our most significant donors, deepening their connection to the charity and connecting them with the tangible impact of their giving.
To be considered for the role, you will bring experience of translating audience insight and profiling into key messaging and engaging content. You will have experience of planning and managing time pressured projects, of managing multiple projects simultaneously, and experience of using Raiser's Edge or similar customer/donor data base.
To apply, please either send an updated CV in response to this advert, or contact Frederick Hillinger at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Background
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
The Role
This role will join a small and dedicated Corporate Partnerships team, responsible for delivering a seven figure income budget annually.
The role will be pivotal in the continued growth of Corporate Partnerships at Women for Women International. With a history of delivering high-profile cause-related marketing campaigns, and having recently secured several partnerships with global fundraising potential, this is an exciting time to join the team.
With a vision to grow global partnerships, this role will support identifying and delivering new partnerships from companies in collaboration with colleagues across UK, Germany and US teams.
This is a fantastic opportunity for someone with previous experience in account management and working within business development. Previous charity sector experience is desirable, however, transferrable talents will also be considered for this role.
This role would suit someone with the following qualities:
- Effective team player, who can effortlessly work across a multi-disciplinary team and engage the team in planning and decision-making as appropriate
- Creative and entrepreneurial, identifies and maximises opportunities
- Self-starter with ability to work both independently and collaboratively with team members from different backgrounds and cultures
- Personal, professional and able to comfortably communicate with a variety of stakeholders, tailoring communication and influencing style accordingly
- Excellent at building and nurturing relationships, robust customer care ethos, understanding, empathetic
- Calm under pressure, excellent multi-tasker and project manager, used to working within tight deadlines and within small budgets
- Adept at communicating difficult messages and challenging others’ thinking effectively
- Flexible and responsive as priorities and requirements change, effectively seeking solutions and solving problems, empowering others to do the same
- A passion for global issues, women’s empowerment and human rights
- Keen focus on financial targets and ability to articulate challenges and creative solutions to solve them
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website or follow @WomenforWomenUK on social media.
Closing date for applications is Tuesday 2nd April 2024 at 5pm
You will have an opportunity to attend a Q&A with Director of Global Corporate Fundraising – Monday 25th March 2024, 10:00 - 10:45. If you are interested in attending, please go to our website for the Recruitment UK email address and contact HR who will happily send you a link.
1st Interview will be online on Wednesday 10th April 2024
2nd Interview will be face-to-face Monday 15th April 2024 at our London Office
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Global Health Project Officer with IT Project
£36,707 pa pro rata plus excellent benefits
Aldgate, London
Fixed-term contract until 31 January 2025
This role will support two key College projects; the Global Health Workforce Project for 3 days a week and the Customer Relationship Management (CRM) replacement project for 2 days a week.
For the Global Health Workforce Project you will be responsible for the RCPath’s overall project management and delivery obligations as lead partner. This will include providing key day-to-day administrative and project management support to ensure delivery of all project activities, milestones and reporting requirements, including communication about the progress of the project across a range of College media channels. You will act as the first point of contact for project partners and stakeholders in the UK and Africa and will be responsible for all the logistical planning and support for the project's key activities, including organisation and delivery of online lectures.
For 2 days a week you will support the implementation of the College’s new CRM system. You will act in a supporting role to carry out CRM project administration and support the CRM Project Manager on operational tasks. You will need to have the ability to plan, communicate and present information clearly and effectively to a wide range of stakeholders either virtually or in person. You will also need to be fully IT literate and confident in the use of Microsoft 365 applications.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.
Please note recruitment for this role will be on a rolling basis. Please apply as soon as possible to ensure your application is considered.
Closing date: 16 April 2024
Interviews for suitable, early applicants have initially been scheduled for Tuesday 2 April and Wednesday 3 April 2024.
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Purpose of the Role
Scope and Authority
Authority:
The Content & Creative Studio Project Manager provides project management for a fast-paced creative and content group that supports the IRC’s External Relations Functions.
This position leads small-to-medium-sized creative projects, with a primary focus on emergency and content projects. The Project Manager helps coordinate emergency appeals and works across matrixed teams of channel leads and creatives to drive the production delivery of assets and communications. As a key project lead, this role proactively identifies issues and removes roadblocks, and looks for ways to streamline and improve our production processes.
The position reports to the Director of the Content & Creative Studio Planning and Operations, and works closely with colleagues across Fundraising and Communications teams, and regularly interacts with IRC staff across the organization.
Responsibility for Resources:
· Coordinate cross-team communications for Emergency Appeals
· Manage emergency after action reviews, Emergency Action Group channels, leadership/staff announcements on new appeal scoring
· Coordinate and manage information and content gathering to support fundraising & partnership opportunities
· Support on management of influx on creative assets needs for emergency appeals
· Maintain & Update IRC’s current emergency protocol and policies and optimized where possible
· Support ongoing trainings for key stakeholders to train on IRC’s existing emergency fundraising processes and tools
· Support planning and organization of global content projects
Key Working Relationships
Position Reports to: Director, Content & Creative Studio Planning and Operations
Position directly supervises: none
Indirect Reporting: Sr. Director, Content & Creative Studio
Other Internal and/or external contacts:
Internal: Broader Content & Creative Services team, Advocacy, Fundraising and Communications teams
External: 3rd party vendors
KEY ACCOUNTABILITIES
Emergency Appeal Project Management (25%):
· Serve as focal point for content and creative project management for key emergency appeals.
· Support coordination of strong and streamlined emergency response capabilities to drive revenue, profile, and influence. Support the Fundraising, Communications, and Advocacy teams in delivering high-impact emergency appeals.
· Build, update, and maintain clear processes & efficient ways of leading emergency appeals across External Relations.
· Support emergency appeal trainings and ad hoc Emergency Action Group onboardings, and help to update and maintain emergency appeal processes and emergency appeals toolkit
Content Project Management (65%):
· Lead the management of content project requests from partners across External Relations and beyond, including Communications, Fundraising, Advocacy, Direct Mail, US Programs, President’s Office, and Ethics & Compliance
· Ensure all requests accurately go through the existing production workflow, are properly scheduled and relevant partners are engaged proactively
· Lead and organize content needs for key stakeholders
· Work with creative leads and project team to complete requests on time and within budget
Maintain and optimize coordinated project management processes (10%)
· Review and continuously improve processes and integrate with creative workflows
· Engage and train partners on project management tools and processes
· Lead on supporting the project management platform and ensure all partners are added and trained as needed
· Ensure vendors within portfolio are onboarded and paid in a timely manner
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
· Experience in project management, account management, or content production for Marketing/Communications;
· Exceptional organizational skills, including the ability to work under pressure in a deadline-driven environment;
· Outstanding interpersonal skills, including the ability to work under pressure in a fast-paced environment;
· Excellent communication and social skills; ability to work effectively and adaptively in a highly collaborative, interdependent team environment;
· Solid understanding of content production and project management methodology including the ability to develop detailed project plans, budgets, status reports, tracking systems, etc.
· Proficiency with Project Management Software/Work platform
· Experience with coordinated creative workflows;
· Knowledge of video, design and copy writing/editing processes;
· Strong understanding of Microsoft Excel and budgeting documents
Experience:
·Robust experience ideally in project management, content production, creative design production, marketing, fundraising or communications
Candidates must have the right to work in the UK. The deadline is for 2nd of April 2024. We will be closing this advertisement early if we get high turn out for this role.
IRC-EU is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-EU seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-EU welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK or Belgium.
IRC EU will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
Job Title: Communications Manager
Location: Remote, UK
Type: 37.5 hours a week
Experience Level: Minimum 2 years
Salary: 30k - 35k (based on experience)
You will be joining an established charity and one that is expanding and changing dramatically to meet the growing needs of empowering Pharmacists and Pharmacist Associations to improve health and wellbeing across the Commonwealth. Our vision is to reduce health inequalities, aid the reduction of mortality and morbidity and enhance the quality of life.
We look forward to receiving your CV reflecting appropriate experience and a supporting statement of no more than one A4 page, setting out how you meet the person specifications and what attracts you to this role. To apply for this position, please fill out the form below and attach the relevant documents as requested no later than the 1st of April, 2024
Overview of the CPA Charity
The CPA is a registered charity (CIO) and membership body; leading and developing the pharmacy profession to benefit the people of the Commonwealth. This voluntary network of member states encompasses one third of the global population, including many lower-middle-income countries (LMICs). The CPA works towards its core charitable objectives to build strong and diverse collaborations between pharmacists and health networks; develop and improve the quality of Pharmacy Practice; strengthen health systems; improve the safe and effective use of medicines, and promote healthier lifestyles and reduce health inequalities. Its unique position as an accredited organisation of the Commonwealth allows for many advocacy opportunities for the profession.
The CPA is in official relations with the World Health Organisation (WHO), with an approved collaboration plan in place for 2022-2024. Our mission to ‘empower pharmacists to improve health and wellbeing throughout the Commonwealth’ is achieved through our core strategic goals:
1. Develop the Commonwealth pharmacy workforce and build capacity through education and training.
2. Support pharmacists to strengthen healthcare systems and enhance the safe and effective USE of medicines, prevention of disease and promotion of healthier lifestyles, across the Commonwealth.
3. Advocate for improved ACCESS to and QUALITY of medicines and vaccines, embedding pharmacists at all levels of medicines management, across the Commonwealth.
These goals are realised through a variety of mechanisms including:
● Knowledge Transfer
● Provision of resources and tools
● Advocacy and Research
● Partnerships and Collaborations; for innovation and quality improvement
Job Overview:
The Commonwealth Pharmacists Association (CPA) is seeking an experienced Communications Manager to join our team. This role is pivotal in shaping how we communicate our mission and impact. You'll be responsible for managing CPA's social media channels, ensuring a consistent and engaging presence. You'll develop compelling content, including stories that highlight the real-world impact of our work. Additionally, you'll support various CPA programs by crafting effective communications materials. This position is ideal for candidates with proven social media management experience, graphic design skills and excellent writing and editing abilities.
Key Responsibilities:
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Manage and grow CPA's social media accounts, ensuring active and engaging online presence.
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Manage CPA’s website content uploads and updates.
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Curate and publish a quarterly newsletter.
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Collaborate with Program leads to develop program-specific communications strategies.
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Design captivating images, flyers, ebooks, and print assets using platforms like Canva; knowledge of Photoshop is advantageous but not essential.
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Assist in drafting and publishing blog posts, requiring strong writing skills and familiarity with WordPress (training on WordPress backend can be provided).
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Contribute to various CPA programs and work streams through creative and innovative communication approaches.
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Ensure consistent and effective messaging across all communication channels.
Qualifications:
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At least 2 years of experience in a communications role.
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Demonstrated proficiency in managing social media platforms.
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Strong design skills, with experience in Canva and/or Photoshop.
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Excellent writing ability and experience in content creation.
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Knowledge of WordPress or willingness to learn.
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Creative and innovative thinker with the ability to work independently.
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Comfortable working in a fast-paced, collaborative environment.
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Interest in the healthcare and pharmaceutical industry is a plus.
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and experience. Please include links to or samples of previous work, especially any relevant social media campaigns or design projects.
Additional Information
Standard working hours are 09:00 to 17:00 although flexibility is required in order to ensure core objectives are achieved. The CPA maintains a virtual office, with occasional face-to-face meetings in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose and Background
CDP is looking for a full-time Senior Marketing Manager, with strong digital marketing expertise, to work as part of an ambitious global marketing team. This is a unique opportunity to make your mark in a dynamic, business-facing organization, working to achieve CDP’s mission.
The successful candidate will play a lead role within our global strategic communications and marketing team, providing strategic marketing and digital expertise. The role will report to and work closely with the Director of Brand, supporting the development and delivery of the Global Marketing and Communications plans and campaigns in line with CDP’s strategic goals. You will liaise with internal stakeholders, translating their needs and helping them deliver against business objectives through high quality marketing support, primarily via digital channels. You will be results-oriented with strong interpersonal skills and the ability to work autonomously as well as part of a wider global comms and marketing team, to ensure that CDP is strategic, influential, coherent and compelling in its engagement with key audiences.
Key responsibilities include:
- Lead and support the development, implementation and evaluation of digital-first global marketing plans. Ensure that a fully integrated approach is taken to all campaigns and digital marketing activity is optimized across all digital channels to deliver maximum value in line with key metrics.
- Work closely with the commercial team to develop, deliver and iterate marketing plans that generate quality leads across the product portfolio.
- Oversee and manage CDP’s digital marketing channels, including CRM / email marketing, evolving CDP’s strategic approach to engaging with users, ensuring that all channels follow best practice and deliver maximum value.
- Work closely with marketing, communications and content colleagues globally to ensure a coordinated approach to all digital marketing planning, activity and analytics.
- Work closely with website leads in the marketing team to ensure the role of the global and regional public websites in end-to-end customer journeys is mapped and optimized.
- Monitor, evaluate and report on the effectiveness of digital marketing channels. With knowledge of market and industry digital trends and CDP analysis, share learnings against KPIs widely in order to evolve CDP’s digital marketing practice. Including, in-campaign reporting and optimizing tactics, setting up tracking, improving reporting systems, agreeing attribution metrics.
- Build effective relationships with colleagues and stakeholders both inside and outside the organization to raise awareness and understanding of strategic marketing best practice and leverage full value from key external partners.
Required skills and experience:
- Substantial experience in digital communications and marketing.
- Strong experience and proven success of developing, implementing and evaluating highly successful cross-channel digital marketing strategies in a B2B environment working closely with sales and business development teams.
- Extensive experience in promoting content on a wide range of digital and traditional platforms;
- In-depth understanding of digital marketing tools and methodologies.
- Experience working with/ utilizing brand guidelines and coordinating to ensure brand consistency across channels.
- Strong analytical and technical skills for tracking set-up, evaluating, reporting and actioning insights.
- User proficiency, or willingness to rapidly develop such, with:
- Creative Suite such as Adobe
- CMS
- CRM and email marketing software– MS Dynamics 365 preferable
- Marketing analytics tools (Google Analytics, Looker Studio and others)
- Paid (incl. Google Ad grant) search, display and social media advertising.
- Solid understanding of legal compliance in the areas of digital marketing / data activity.
- Experience writing compelling copy for marketing collateral including webpages, emails, case studies, etc.
- Experience of using market research and insight to inform campaign and message development.
- Excellent interpersonal skills and the ability to develop and nurture relationships both internally and externally, including complex multi-stakeholder relationships.
- Excellent team skills and the flexibility to work across the business and with global offices.
- Excellent time management skills and an ability to meet deadlines under pressure and manage multiple project and stakeholder demands simultaneously.
- At least the equivalent of 6+ years of relevant B2B experience in digital specialisms, educated to degree level or equivalent, e.g. CIM qualification.
Desired skills and experience:
- Experience working as part of a global team;
- Experience working with global corporations, cities or national or local government;
- Experience working with nonprofits and/or companies on environmental sustainability issue areas.
Salary and benefits: £45,538 per annum, 30 days’ holiday, generous non-contributory pension provision, life assurance and others.
This is a full-time fixed-term (12 month) contract, reporting to the Director of Brand, with flexibility for hybrid working.
Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicants privacy notice. By submitting your application, you are permitting CDP to use the information you have provided for recruitment purposes.
How to apply
Please upload your CV and a covering letter setting out how you meet the required skills and experience, which should be no more than two pages, into the application form. Applications will be reviewed on a rolling basis, so please submit yours as soon as possible for consideration.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing Technology & Analytics Lead
Salary Grade 2: GBP 42,704 - 49,537 (if London based and full time). Range is dependent on experience.
Locations: United Kingdom (remote/hybrid).
This position can be 4 or 5 days per week with salary adjusted pro-rata.
If you would like to apply for this position, please submit your CV and cover letter using the link provided. Please note that we are looking to make an appointment as soon as possible, so interviews will be scheduled on a rolling basis.
The Organization
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to supporting the most effective human rights organizations in regions from Latin America to Africa to Asia, the Fund offers grants and facilitates technical support to ensure the long-term effectiveness and viability of frontline groups working in challenging conditions with scant resources.
The Fund is a group of 60+ passionate people working to strengthen human rights around the world. Since its founding, the Fund has raised and invested millions into supporting the work of 1,100+ activists and organizations in more than 80 countries. The Fund is registered in the US and the UK with approximately 40 staff based in these locations, and a further 20+ in other locations around the world. The Fund has grown organically over the last 20 years and aspires to be a fully global organization.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by our organizational values of respect, integrity, agility, sustainability, and inclusivity.
The Position
The Communications and Marketing team works to build the Fund’s brand presence and visibility with key audiences, delivers campaigns to grow its digital community and pipeline of individual donors, and leads on strategic communications projects to further the organization’s programmatic and developmental objectives. The team is made up of four committed individuals, not including this post, and current team members are based across the UK and US.
Reporting to the Director of Communications and Marketing, the Marketing Technology & Analytics Lead works to ensure that all communications and marketing activities are maximally robust, well-optimized and data driven. The post holder will provide data management, tracking, analysis, and ongoing systems maintenance and development. They will act as the lead product owner of our WordPress website, ensuring it is optimized for the best possible SEO and User Experience, oversee our email, donation, and content platforms, and work closely with our Salesforce Administrator to manage all integrations between these systems and our Salesforce CRM.
The Marketing Technology & Analytics Lead will also create and oversee analytics dashboards that allow the team to track and measure its performance across the full range of communications, marketing, and fundraising activities, and will be responsible for collating key actionable insights that can inform cross-team learning and continuously improve our digital communications and marketing strategies.
This is a fantastic opportunity for an experienced data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. The successful candidate will gain knowledge of the full range of communications, marketing, and fundraising mix in the context of an agile and impactful international human rights organization. The role includes significant potential for learning across a range of technical areas and broader communications projects.
Essential Duties
We are aware that many candidates may have stronger experience in some areas of listed responsibility and less experience in others, and we are willing and able to work together on a professional development plan for the right candidate.
- Work closely with the other members of the Communications and Marketing team, across the full range of web, paid and organic social, and email marketing, assessing analytics and technology needs and offering technical insights that can inform optimizations and future strategies
- Manage and build dashboards and reporting templates that maximize insight across all digital marketing, communications, and individual giving metrics
- Act as the overall technical owner of the organizational website, building new website pages as needed and ensuring the best possible user experience
- Manage the infrastructure of the Fund’s email marketing platform, MailChimp, providing support to others in the team on technical MailChimp projects, such as implementing automated journeys, managing audience segments, and producing templates that require HTML or CSS coding
- Manage the Fund’s donation platforms (currently Funraise) and build unique donate pages, pop-ups, and campaign page templates as needed, using HTML, CSS, and JavaScript where necessary
- Ensure the flow of data between the Fund’s marketing platforms and Salesforce, working across teams to provide technical support on integrations and cross organizational systems, and scoping any platform improvements
- Lead on Search Engine Optimization and Search Engine Marketing, overseeing the Fund’s Google Ad grant account and utilize it to help increase website traffic
- Manage and update supporter and transactional data to ensure an elevated level of hygiene and manage the synchronization of all data between all marketing tools and Salesforce
- Work with the Communications and Marketing and Individual Giving teams to inform the conceptualization and planning of fundraising campaigns and manage their implementation from a technical perspective, and work alongside colleagues throughout their campaigns to ensure accurate data management and analysis
- Coordinate and lead on the management of the team’s video, photo, and audio libraries, ensuring all assets are appropriately downloaded, compressed, tagged, and stored
- Collaborate with the IT team to ensure the security, analytics, and implementation of all external communications technologies
- Take on other ad hoc internal and external communications-related projects and learning opportunities in line with organizational needs and the post-holders' abilities.
Minimum Qualifications
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At least 3 years’ experience in an equivalently technically orientated role, preferably at a charity/for-purpose organization and/or in a start-up environment
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Experience with tracking, collecting, and analysing digital marketing data across several digital platforms incl. ads, email, social + website
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Experience using Mailchimp or an equivalent email marketing system as a technical user
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Demonstrable experience using WordPress CMS, with a good foundational knowledge of HTML, and the willingness and ability to learn CSS and JavaScript
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A working understanding of key principles in Search Engine Optimization and User Experience Design with a willingness and ability to continue building on these skill sets
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Working understanding of data protection and other relevant regulations in Europe and the US
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Strong project management experience, including working with stakeholders across teams to assess needs, recommend strategies, set goals, and establish and meet deadlines
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Good interpersonal skills and ability to explain technical concepts and make recommendations for colleagues at various levels of understanding
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Fluency in English.
Preferred Qualifications
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Demonstrable experience managing integrations between CRMs and digital marketing platforms
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Experience with Google Ads (or other forms of digital advertising) and/or SEO strategies
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A proficient level of HTML, CSS and JavaScript skills for web and email
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Experience of basic graphic design for web (including tools such as Figma)
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Knowledge of online privacy and digital security best practices
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Experience using PowerBi or similar data visualization software
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Experience of working in a remote, internationally, and culturally dispersed organization
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Understanding or experience working on issues related to human rights, international development, or grassroots activism.
The client requests no contact from agencies or media sales.