The Head of Humanist Care is responsible for the development of Humanists UK’s Humanist Care programme, and in particular the growth in the availability of non-religious pastoral support in hospitals, hospices, and prisons, as well as enhancing the quality of pastoral support on offer through the development of support systems for our accredited carers and encouraging inclusive institutional delivery models.

The successful candidate will have proven experience in delivering pastoral care in a compassionate and person centred manner. A good knowledge of prison and hospital structures in the UK is beneficial. And, an ability to focus and deliver on growth in an expanding network of pastoral care volunteers. Experience in training, designing, developing or delivery is an advantage.

If you are interested in this position please download the application pack for further information and apply using this application form.

Please note applications close at 09:00 on Monday 1 February 2021. 

Circa £55,000 per annum

Permanent

Currently working from home

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The People team plays a critical role in Unicef UK achieving its mission and vision. We do this by providing systems, processes and interventions that are aligned to the strategy and that enable the organisation to fulfil its potential.  

As Head of People Experience (HR Operations), you will be responsible for our people experience, ensuring that the current and future needs of internal and external customers are met. You will oversee recruitment administration, onboarding, legal compliance, payroll, data and reporting, and other general People related activities within the team.

To succeed in this role, you will be an experienced manager, able to motivate and inspire a small team to deliver exceptional work under pressure.  We are looking for strong operational experience of managing HR processes and systems, as well as practical experience of an insight-led approach to HR decision-making.  You will have strong financial management skills as well a good understanding of HR related compliance.

As the People team continues our journey of transformation, this is a great opportunity to play a central role in enhancing the service and value we provide at Unicef UK.

Closing date: 5pm, Monday 1 February 2021.

First Interview date: Monday, 15 February and Tuesday, 16 February 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Position: Business Systems Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (with occasional requirement to visit our London office)
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G, Level 2
Department: Information Systems and Governance

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Business Systems Manager sits within our new Information Systems and Governance team. This team works with colleagues from across the organisation to manage our key Business Systems.

The role is responsible for the delivery and support of our key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including Sharepoint, Teams, ZenDesk etc.

We are looking for candidates with strong experience of:

• managing and administering Dynamics GP
• managing HR systems
• implementing new accounting and HR systems
• implementing new system processes

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021

We are committed to promoting equality and diversity. 

No agencies please.

Social Investment Business provide finance to create fairer communities and improve people’s lives. We do this by providing the money and support they need directly, partnering to support them effectively and, using our knowledge to inform our own work and influence others.

To say 2020 was an extraordinary year for Social Investment Business would be an understatement. By the end of the year, the team had assessed more than 3300 applications, disbursed nearly £30m of grants, and invested over £15m: all in addition to work that was actually planned. Since 2018, we have become the strategic grants partner to Access and Power to Change, and helped win and establish the £200m Youth Endowment Fund. And we have a burgeoning reputation as a sector leader in data analysis and insights.

It is a hugely exciting time to join the organisation: we are growing and investing in our expert team, and building on the successes of the last few years. We believe this is a fantastic opportunity for someone who is as passionate as we are about strengthening organisations, investing in communities, and improving people’s lives across the UK. If you have the same level of enthusiasm and commitment to that mission, and also to continuous improvement and learning, this could be the role for you.

Since 2004, Social Investment Business has deployed and managed over £400m of loans and grants into over 2,000 organisations and enabled almost 1,000 more to get dedicated support through our programmes. Social Investment Business is a values-led organisation and as such we expect all colleagues to live by the values which underpin what we do and how we do it.

Our values are:

• Put People First

• Be Curious

• Be Bold

• Be Collaborative

• Be Accountable

About this role

We have an opportunity for a talented Head of Grants to join our Grants Team as part of the Social Investment Business organisation.  Reporting to our Director of Grants this role plays an important part in shaping our grant-making, and working with our partners to make sure that our funding is supporting communities and creating impact.  This will be a key role which will work with colleagues across our organisation to deliver our objectives and to support the delivery of SIB’S strategy.

We are looking for someone who has previous experience of effectively leading funding programmes of significant size, implementing systems improvements to improve internal and external processes, and who has experience of working with multiple stakeholders.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.  

Key responsibilities

Relationship Management & Assessments

1. To develop, maintain, and continuously improve,  high quality grant assessment and monitoring practices and policies, ensuring consistently excellent levels of customer service
2. To take the lead in ensuring that all grant funding objectives, KPIs and targets are met, and ensure reporting and processes are in place to support and monitor this.
3. To lead, provide direction and oversee the workload of  all staff involved in grant assessment and monitoring work.
4. To work closely with the wider SIB team on the development, design and implementation of new programmes, in line with SIB strategic objectives.
5. To work closely with the wider SIB team to ensure grants data is captured, reported on, and used to make ongoing programme improvements.
6. To support the Director of Grants in developing strategic plans for grant making at Social Investment Business
7. To ensure that processes and systems within the Grants Team are effective and fit for purpose, complying with quality standards and audit, funding and business requirements.
8. To work with colleagues to develop policy and guidance on appropriate and proportionate levels of due diligence for grant assessment and monitoring work and guide the Grants Team in the successful application of these policies.
9. To coach and advise grants team staff on all aspects of their work from responding to initial grant enquiries through to assessment, decision-making and monitoring, providing technical and policy advice and knowledge.
10. To provide an overview of the grant fund portfolios, developing, providing and improving management information and analysis for reporting to Group Boards and Committees, and for internal management and KPI reporting purposes.
11. To develop effective grant monitoring processes and ensure that lessons learnt are captured and fed into process improvements.

General

1. Contribute to the knowledge management, equality, diversity and inclusion and learning objectives of the organisation, supporting the implementation and effectiveness of SIB strategy.
2. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
3. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
4. Manage customer complaints in a professional and responsive manner.
5. To work within the organisation's processes and procedures required to contribute to the effectiveness of the quality management system.
6. In agreement with manager to undertake other tasks that support the objectives of SIB as required.
7. To work in accordance with our five core values.

Core competencies

• Track record of leading funding programmes of significant size
• Experience of managing online grants application and management systems
• Demonstrable experience of problem solving and meeting the evolving needs of a  broad range of clients, including government clients
• Experience of managing complex networks of stakeholders with different interests and priorities in a high profile programme.
• Proven track record on leading, developing and motivating teams
• Demonstrable record of improving quality and performance within a funding environment.

We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise on an NHS-funded advice project now in its sixth year. The core function of this role is to be the public-facing first point of contact for callers to the advice service, offering tier one information and supporting the tier two specialist advice team. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing information, advice or administration role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.

The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package. The nature of this role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. This is a salaried role and some unsocial hours may be expected.

Hours: 20-25 hours p/w (flexible)

Salary: £11.00 per hour plus performance-related bonus and excellent benefits package

Contract Type: Permanent

Location: Negotiable depending on location - either office based or home based with periodic travel to Head Office in Oxfordshire

Background Information

NHS Continuing Healthcare is the name given to a package of health care that some people need to receive as a result of a disability, accident or illness. Individuals who are assessed as eligible for NHS Continuing Healthcare will have the full cost of their care and accommodation funded by the NHS.

Beacon operates an ethical business model which places the client at the heart of the process and aims to achieve the best possible outcome for our clients through robust and non-confrontational engagement with CCGs. Our team of advisers and caseworkers have established a strong reputation for their thorough understanding of the eligibility criteria and key principles, combining excellent client engagement with high-quality case representation. In seven years we have supported over 30,000 people and achieved a consistently high quality score from our clients.

The Project

For the past six years Beacon has been commissioned by NHS England to deliver the first national specialist NHS Continuing Healthcare information and advice service. The service delivers in two specific areas:

• Remote verbal or written advice surgeries: time-limited specialist advice delivered via telephone, Teams and email
• Literature in the form of comprehensive information guides provided via post and across digital access points

The service is open to anybody in England at any stage of the continuing healthcare journey or in the long-term care system. Clients and service-users will be entitled to receive a copy of Beacon’s literature in the format they find most accessible, and up to ninety minutes of remote (verbal or written) advice.

Remote verbal information and advice will be provided on any area within the scope of the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (2007, 2009, 2012 and 2018 editions), and related guidance, and on the topics covered by the Navigational Toolkit.

The role of the Information Officer will be to deliver accurate tier one information to clients which helps them to understand what NHS continuing healthcare is, how to apply for it and what to do if they want to challenge the outcome of their assessment. You will also be expected to schedule tier two advice sessions with our specialist advice team for individuals who require an-depth consultation.

Please note that whilst prior knowledge of the NHS continuing healthcare criteria and assessment procedures is desirable, it is not necessary to have this knowledge and full training will be provided. We are looking for candidates with the right skills and personal attributes as listed in the Person Specification.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

• Full time, permanent contract
• Salary - £40-44,500 pa (depending on experience)
• Starting: 1 March 2021 (negotiable)
• Reports to: Director of Fundraising
• Line Management of two AfriKids UK employees
• Location: initially home based, will be required to attend office/meetings in central London when conditions allow
• Flexible working available

Head of Grants and Programme Funding is a senior role within the fundraising team, responsible for the development and implementation of AfriKids’ grants (institutional, trusts and foundation) fundraising and global resource mobilisation activities in order to secure funding and contracts for AfriKids’ programmes and organisational core costs.

Key responsibilities and accountabilities of this role

AfriKids is at a pivotal moment in its history, and is looking for someone who is proactive, enthusiastic and ambitious to join its award-winning team.

As a senior leader in the organisation, your focus will be to drive the development and delivery of our grants and programme funding strategy. You are a values-driven, confident leader and fundraiser who can work at both a strategic and operational level driving change and delivering results.

In 2020, AfriKids has finalised the development of its ambitious 5 year strategy, and will be planning for the launch and the beginnings of its implementation in 2021. You will work closely with the CEO, Director of Fundraising, AfriKids Ghana as well as many different partners and stakeholders, so strong relationship management skills will be essential. You will be target and quality driven, with a collaborative working style, and will play a key part in preparing the organisation for change while continuing to drive income from grant and programme funding opportunities. AfriKids is a small and dedicated team, with big ambitions to protect children and communities globally.

Summary of role

The Head of Grants and Programme Funding is responsible for the development and implementation of AfriKids’ grants and programme fundraising activity to secure funding for AfriKids’ programmes, unrestricted income and organisational core costs. AfriKids has had huge success in securing restricted and unrestricted grants from a variety of funders. In line with a new organisational strategy, you will diversify opportunities available to AfriKids by building and strengthening the existing (institutional, trusts and foundations) pipeline to further include: strategic corporate partners; implementing partners and international donors.

For more information on how to apply and the full job description, please visit our website or click view the documents below. 

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team. 

We are looking for a Knowledge & Information Manager to support people with dyslexia by developing the British Dyslexia Association information programme and embedding best practice in information development.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team at a time when we are expanding our information and advice services, and play a pivotal role in supporting our greater focus on our charitable purpose, at the heart of which is evidence-based information on dyslexia and dyscalculia.

The Knowledge & Information Manager will be responsible for all information that we produce, across digital, print and person to person platforms. Alongside thousands of daily visitors to our website, our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with colleagues to ensure all our information is current and accurate.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and we are seen as the organisation to go to for expertise on dyslexia.

About you

We are seeking a candidate with expertise in information development, ideally gained in an advice, education or health information role. You will be experienced in producing information for the public from the research stage, through to writing, external review and publication, and experienced in researching information using databases and the internet. You will be confident in liaising with academics and researchers, and you will understand how to explain complex issues for public understanding.

Substantial knowledge of dyslexia and/or neurodiversity gained in an academic or professional setting would be ideal but what matters is that you care about accurate information and its positive impact empowering people.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular (fortnightly to monthly) visits to our Bracknell office in Berkshire, applicants should live a reasonable distance within 2-3 hours or so.

MapAction

MapAction is a charity existing to provide mapping, geospatial and information management services to humanitarian emergencies. A leader in its field, MapAction has an inspirational team of highly skilled volunteers backed up by a specialised staff team to provide humanitarian emergency response, preparedness, early anticipation activities and the delivery of training services worldwide. The overall aim is to save lives and minimise suffering by ensuring that humanitarian aid is delivered as effectively and efficiently as possible, getting to where it is needed most, fast.

MapAction has a strong reputation for excellent service delivery and a collaborative approach. It is a technical partner of several United Nations and regional disaster management agencies, with ongoing funding from several humanitarian donor governments, trusts and foundations. With a team of creative, compassionate and committed people and a strong team spirit, we remain small enough that you will quickly come to know and respect what everyone contributes, as they will you. We pull together to do what is needed.

What will you do? 

This is a key role at the centre of the MapAction Operations Team which combines technical expertise in geospatial services with a hands on approach that is instrumental in the organisation's ability to deliver humanitarian effect. You will be involved in all aspects of MapAction’s operational activity, from emergency responses, both remote and deployed, through the planning and delivery of internal and external training, and supporting preparedness activity with partners globally. Having an excellent understanding of information management in humanitarian or development contexts and an extensive knowledge of practical applications of geospatial technologies will make you an excellent candidate for the role.

You will play an important role as the focal point for all geospatial products and services, acting in a position of leadership for the whole team. You will collaborate with internal and external stakeholders to set standards in the quality and utility of our products and services with an eye to future technological innovation and evolving our offer. You will need to be an experienced leader, able to work closely with a variety of technical experts in challenging, high pressure and time constrained situations. You will need experience in project and programme management, comfortable with uncertainty and able to manage relationships with multiple partners concurrently.

You will be the line manager for the Geospatial Analyst role, coordinating and cohering MapAction’s delivery of geospatial products and services. Alongside our volunteer team, you will work closely with the technical team, developing and implementing roadmaps for operationalising new and innovative geospatial tools and methods. 

Job satisfaction will come from working with committed and passionate staff and volunteers alike, all working towards common humanitarian outcomes. You will nurture excellent partnerships with external organisations in the humanitarian and geospatial sectors, updating and ensuring the relevance of  MapAction’s offer to national agencies and regional partners. 

The post holder will report to the Operations Director and sit within the Operations team.

Main Responsibilities: 

• Lead MapAction’s Geospatial offer to partners. The role requires a leader who is able draw on learning and experience to evolve our offer, understanding the needs of partners and working closely with the MapAction team to plan, deliver and evaluate the delivery of products and services across the three key areas of MapAction outputs: emergency response, training and preparedness activities

• Operationalise geospatial plans. The role requires an experienced and highly competent geospatial professional who can translate organisational strategies into workable operational plans, policies, and procedures 

• Line manage the Geospatial Analyst role 

• Act as the quality marker for all MapAction Geospatial activity and uphold standards 

• Lead in coordinating the data functions required across all Operation outputs, ensuring lessons are learned and problems are resolved via the data circle 

• Lead the coordination of the support base functions required in an emergency response, including developing or delivering Standard Operating Procedures (SOPs) or guidance as required, and ensuring appropriate quality assurances are developed and delivered 

• Lead on the development and use of MapAction’s online resources working with the volunteer team 

• Support the Operations Director in the preparation, deployment and management of emergency responses

• Support the Operations Director to maintain the volunteer team ensuring it is technically operationally ready at all times and act as a staff point of contact to the volunteer team on Geospatial issues

• Support the wider Operations team in the delivery of internal training events and external training exercises with input to training and simulation materials

• Work closely with the Technical team to operationalise tech projects and programmes

• Manage and strengthen relationships and collaboration with key partners and networks through attendance at key geospatial fora

• Manage projects and programmes as directed by the Operations Director

• Undertake risk assessments for low-medium threat environments

• Act as a staff focal point for the maintenance and improvement of MapAction Standard Operating Procedures (SOPs)

• Maintain expert knowledge of tools and systems to maintain and enhance organisational  knowledge management and lead in its operational utilisation across the team (SalesForce, wiki, team launchpad, Google Apps, MapAction website (Wordpress), MDR (CKAN)) 

• Manage organisational record keeping, utilising tools (salesforce) to deliver analytical insight 

• Maintain a watching brief of existing and emerging technologies, working closely with staff and volunteer teams to understand where these may be effectively used or adapted to MapAction’s work

• Work closely with the Head of MEAL to develop and collect appropriate metrics to measure the effectiveness of MapAction products and services 

• Deputise for the Operations Director when required

Key Competencies:

• Professional qualification in GIS

• Five years or more proven experience in a Geospatial profession

• Excellent interpersonal skills with the ability to coordinate with multiple stakeholders, build and maintain relationships 

• A proven leader and team player. Comfortable with working, leading, and getting the best from multiple small teams

• Demonstrable project management skills

• Experience of managing and developing personnel

• Comfortable with a fast moving environment and managing multiple demands on your time

• Commitment to working with volunteers 

• Ability to work to short deadlines and work within pressured environments

• Ability to deal with ambiguity and use judgement in challenging circumstances

• Strong commitment to MapAction’s mission and values

• Good IT skills and experience of Microsoft Office, google applications and electronic record keeping (Salesforce)

• Ability and willingness to travel, including being deployed at short notice 

Additional Information:

• Flexibility and willingness to work outside office hours including evening and weekends, including undertaking cover for the Operations Director as requested and attending monthly weekend training events. In particular, training events will be scheduled for a weekend, once a month and this post is expected to attend these events. Reasonable time off in lieu is available by agreement

• Must have the right to live and work in the UK. MapAction is unable to consider candidates who do not already hold appropriate permissions

• Required to work remotely initially and then to attend the MapAction offices by negotiation

• Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed

Equal Opportunities Policy:

MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travellers community or HIV&AIDS status.

How to apply:

Please complete your application by submitting a CV and covering letter on Go Hire via our website. The closing date for applications is 31.01.2021. For further discussion regarding the content of this role, please call Chris Davies, Operations Director. MapAction reserves the right to close the application date early.

Start Network is made up of more than 50 aid agencies across five continents. Together, our aim is to transform humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on three areas to change the system:

• Localisation: shifting power to those closest to the front line for more effective response

• New forms of financing: providing fast, early, and predictable funding to improve community resilience and preparedness

• Collective innovation: sharing expertise, insights and perspectives to shape a more effective humanitarian system

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria. Our roles are open to discussion about flexible working. While our team is office based, home working is part of our culture. For part-time working and job-shares, please get in touch with us for a conversation about possibilities.

JOB PURPOSE

The key purpose of the role is to oversee and manage the risk and compliance team (part of Operations), ensuring adherence to regulations, including legal and donor compliance. You will provide a risk and compliance service to the senior management and wider team, including Hubs. Internally, you will hold responsibility for ensuring risk policies and processes are in line with our vision and values, as well as regulation. At a network level, you will work with colleagues to develop risk models and frameworks involving strategic, programmatic and operations risks. We are seeking someone who thinks innovatively and is not afraid to challenge the status quo.

PERSON PROFILE

Key Competencies

• Influence stakeholders to address difficult or complex issues by listening to diverse perspectives, finding common ground and avoiding criticism or complaint

• Generate and support implementation of ideas that have impact at organisational, network and/or humanitarian systems-level by promoting these ideas to relevant internal and external stakeholders

• Provide leadership by inspiring and unlocking motivation in others across the network to lead and hold them accountable for the results

• Create and promote a learning culture, authentically sharing own learning and supporting others to do the same at organisational, team and network level

• Bring in best practice from a range of external sources to drive innovation to advance our work, connecting with diverse stakeholders and perspectives outside the sector

• Identify opportunities and take calculated risks to capitalise on opportunities that further our purpose and mission without compromising our vision

Start Network Culture

• To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

• A commitment to the Start Network vision, principles, values and approach

• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture

OUR OFFER TO YOU

• Centrally located WeWork office with onsite drinks and snacks available free of charge

• Access to cultural talks, events, pop-up sales, and a place to meet and socialise after work

• Discounts at local cafes and restaurants in association with WeWork

• Flexible working with options to work from home and remotely some of the time

• Contributory pension

• Life assurance equivalent of three times your salary

• Family friendly policies, particularly maternity pay (21 weeks full pay)

• Training and development opportunities for individuals and cross-organisationally

• 25 days’ holiday, bank holidays plus 2 paid company days over the Christmas period

APPLICATION

We work with Applied,an online recruitment platform designed to allow teams to measure candidates on what actually matters. Rather than relying on CVs and cover letters, Applied allows you to demonstrate your skills and abilities through competency based questions which are blind-reviewed by our team to avoid personal bias.

Closing date: 31st January 2021

Any offer of employment is subject to relevant checks. Please refer to our privacy statement and candidate privacy notice regarding treatment of your data.

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.

We are looking for a part-time Helpline & Support Services Manager to improve and enhance our helpline and support services to deliver prompt, effective information and guidance.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team and manage the growth and development of our helpline and pilot new support services, to increase our impact for people with dyslexia and dyscalculia.

The Helpline & Support Services Manager will be responsible for developing the British Dyslexia Association helpline and trialling new ways for us to support and advise people with dyslexia and dyscalculia. Our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with a colleague and our helpline volunteers to embed efficient ways of working.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and empathy, to help our callers access the support they need. This role will ensure that everybody with dyslexia has somewhere to turn when they need help. 

About you

We are seeking a candidate with expertise in dyslexia, who understands the challenges that people face at different stages of life, and how to overcome societal barriers. Dyslexia is a recognised disability but we want everyone to understand the advantages of thinking differently. Our support services focus on empowering individuals to make positive change happen.

You will need good knowledge and understanding of dyslexia and/or neurodiversity, including children/education/SEND.

As the charity moves into a new era, you will be at the heart of positive change.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular (fortnightly to monthly) visits to our Bracknell office in Berkshire, applicants should live a reasonable distance within 2-3 hours or so.

Please note: Your application will not be considered without submitting a cover letter and including your notice period.

Role: Regional Partner - Midlands (home-based with regional travel and occasionally national travel).

Are you a good fit?

You want to work with a highly respected and aspirational brand, at the heart of a network of many of the UK’s leading figures and employers. 

You know that technology has a significant role to play, but that human interaction and relationships are of even greater importance.

You want to feel like a valued member of a growing team, in an organisation which recognises that that its people are not just a number, but its greatest asset and part of an extended family, working together to support each other to meet organisational and not just individual goals.

Ideal candidates will be looking for a demanding post in a fast moving entrepreneurial charity. This is an exciting time to join our team as we take Speakers for Schools to the next level. 

You should be sociable and confident and happy building and maintaining relationships with multiple internal and external stakeholders

What is Speakers for Schools?

Founded by ITV Political Editor Robert Peston (Trustee), and chaired by Andrew Law (Caxton Associates), Speakers for Schools was created to help level the playing field for UK state schools and their students by giving them the same access to the UK’s leading figures from politics, business, science, sport, the arts and more, as that enjoyed by private schools.

Bill Gates, Baroness (Martha) Lane Fox, Professor Brian Cox, David Dein, David Cameron, Natalie Bennett, Ed Balls, Naomi Campbell and over two thousand other influential, eminent and inspirational people, have been kind enough to volunteer their time to speak with Speakers for Schools. Almost a million Young People have attended a Speakers for Schools talk.

In 2016, we launched our Experience Programme. Experience works with our outstanding network of speakers and partner employers, to offer young people, amazing work experience opportunities, which would often be out of reach to them.

Our Experience Programme has more than trebled in impact since September as employers such as the Bank of England, M&C Saatchi, Disney, Spotify, Santander, Morgan Sindal, BA, BP, Cisco and others offer placements to thousands of Young People. In March we launched a ground-breaking virtual work experience programme in response to the Covid-19 pandemic.

Main purpose of role

You will be championing the Midlands by creating an ecosystem of employers, schools and young people to provide equal opportunities for all. Based remotely, with frequent travel to stakeholders across your region. 

Leading our community - Focusing on relationships, connectivity and working to bring leaders together in a shared mission of equal access. You will be responsible for connecting a network of schools, colleges, employers and partners in the Midlands.

Delivering our experience - Forging a regional ecosystem to provide quality experiences for young people with regional employers. Bringing innovation to work experiences and skills across the region to build a talent pipeline, bespoke for the your region.

Driving our impact - Supporting young people in developing their aspirations is at the core of what we do. The absolute essence of your role will be to transform lives through ambition-changing experiences, opening opportunities for those with the highest needs.

Key Duties

• Manage relationships with stakeholders ensuring an exceptional experience.
• Creatively communicating with stakeholders to keep them engaged and active.
• Proactively reach out to schools and employers to onboard them to our mission.
• Collaborate with the delivery team to ensure a seamless service for work experiences.
• Working with internal systems and processes for a slick operation and clear reporting.

Key Skills

• High energy communicator with consistency, character and care, ensuring all you reach feel motivated to work with you as an eminent champion for employability in your region.
• Detailed operator with the wide vision to see the whole scope of your region and connect the dots to open up vast pathways for student experience with logic and efficiency.
• Key collaborator able to connect with the national team and the London head office, to gain what you need to support your region and give to our overall charitable objectives. 

Key Experiences

• Good experience working in or around careers and employability
• Good experience networking, relationship managing or community building experience.

We are looking for people who:

• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders
• Excel at organising their workload and enjoy driving work forward independently
• Think strategically and can change tactics while still meeting larger objectives

We are looking forward to holding video interviews through January and appointing our Regional Partner swiftly so we can start delivering a difference in February and beyond. You must have the right to work in the UK without visa restriction to be considered.

It's not just a matter of qualifications. As an eclectic team, one size does not fit all. A degree level qualification may be useful, but experience, effort and amazing communication skills is just as valuable.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity is at our core, join us.

How to Apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Please make it clear in your cover letter what previous experience you have working with Salesforce. 

Please note, if you do not provide a covering letter your application will not be considered.

Appointees are subject to a successful DBS check, as contact with young people is likely.

The Journey to joining Speakers for Schools:

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications.

Customer Relations Advisor

Base (Negotiable)

£18,408 - £19,539 per annum (pro-rata for part-time)

Part-Time/Full Time considered, Permanent.

Field Studies Council is one of the UK’s leading providers of outdoor environmental education. This is an exciting opportunity to join the Field Studies Council (FSC).

We now have exciting opportunities for Customer Relations Advisors who will Support the Sales & Marketing team to effectively manage enquiries for group reservations for FSC centres

From initial enquiry to deposit payment, you will support customers with relevant and accurate information about our products and facilities and follow up to close sales. You will be effectively managing FSC centre bookings to ensure a strong relationship is built up with customers, to include:

• Effectively managing communication with customers by email and telephone including timely follow-up to enquiries
• Ensuring that all customer enquiry and reservation information is updated on the sales database

To be successful in this key role you will have Minimum of five GCSEs or equivalent, to include English and Maths, or appropriate vocational experience, Experience working in an administrative and/or customer service/sales role, Experience of dealing with customers via telephone and email as well as experience of using Customer Relationship Management (CRM) systems and databases.

Excellent oral and written communication skills, with the ability to communicate appropriately and effectively with others are a must with a professional, confident and polite telephone manner. We’re looking for people with the ability to work unsupervised and as part of a team, adhering to strict deadlines and accepting responsibility for your own performance.

As an Investors in People charity, we realise that to achieve our vision we need diverse teams of staff who have a wide range of skills, a real passion for the work of the charity and a pride in their role within it. No matter what role you perform at the FSC, everyone can make a difference and every role is vital to delivering our mission and vision…if this inspires you, we would love to hear from you.

Closing Date: 25th January 2021

Interview Date: 1st and 2nd February 2021

We’re looking for someone who can help us to develop useful and compelling resources for use by Community Sponsorship Groups at all stages of their journey in resettling refugees.  You’ll be managing the training website for Reset, updating or creating resources.  You’ll commission new materials, helping us to move away from only written materials  and help us to make use of technology available to help us to advise Community Sponsorship Groups, Lead Sponsors and Local Authorities.

You won’t need to be an expert in Community Sponsorship, but you must have demonstrable experience of creating content that explains sometimes complex information to a range of audiences. 

You’ll be overseeing a review of our training website, making recommendation for improved user journey and experience. 

You’ll assist the wider Reset Training team in creating materials for delivery in training, and work with stakeholders from a range of organisations to gather information for sharing with groups.  You’ll work with Community Sponsorship Groups and the families they support to ensure best practice is recorded and shared across the Community Sponsorship network.

For more details on this role, please download the Job Decription and Person Specification. 

SOS Children's Villages UK is going through an exciting period of growth, as part of which we are strengthening our corporate partnerships team.

Reporting to the Head of Corporate Partnerships, you will help grow SOS Children’s Villages UK’s income from companies through a range of mechanisms including employee fundraising, Charity of the Year, cause-related marketing and strategic partnerships.

The SOS Children's Villages UK offices are in Cambridge but this role can be largely home-based with travel to Cambridge, London and partners as required. Everyone is currently working from home as per government guidelines.

Please see the attached job description for further information about our Corporate Partnerships Officer role, how to apply and employee benefits (including a generous holiday entitlement, a contributory pension scheme and a Training & Development Policy) 

Applicants must be UK based (as must be able to travel reguarly if required as mentioned above), have the right to work in the UK and be able to produce the relevant valid documentation.

We will be unable to consider applications that do not have a cover letter.