Head Of It And Facilities Jobs in Home Based

About you

We are seeking an enthusiastic and self-motivated individual who is confident in being able to provide office operations and finance administrative support to the Society and to the CEO.

This is an excellent opportunity for someone interested in learning how a charity runs, with lots of scope for development.

• You will be working with a wide variety of people and you will need to be a confident communicator through phone, email, and in person.
• You will need to have good IT skills, with knowledge of Microsoft Office, and a willingness to learn our IT processes.
• You will have some previous experience in customer service or administration, and have strong attention to detail.
• You may have some finance experience, have a bachelors degree or equivalent, or have worked in a charity, however, these are not essential requirements and training will be provided in all areas of the role.

About the role

Reporting to the Head of People, and with support from the Sustainability & Finance Officer, some of the responsibilities of the Office & Finance Assistant are to:

• Be the first point of contact for visitors to our office, and administer the hello@ email.
• Provide administrative support to the Chief Executive
• Administer day-to-day financial processes and the accounts@ email, helping staff with their finance queries.
• Take minutes during key strategic meetings
• Provide administrative support in office operations
• Meet and greet visitors for business meetings, prepare meeting
  rooms where necessary, and support our in-office events.
• Contribute to our well-being activity schedule, supporting the team
  in organising staff outings and activities.

 To find out more about the role, please download the job description and job pack.

Are you a process improvement professional who is passionate about animal welfare?
Dogs Trust is on a mission to become more efficient and effective in the way that we do things, and we need a Process Improvement Specialist to enable us to do more, with less, while still delivering the same great impact.

About this role:
As Process Improvement Specialist, you will:

• work closely with colleagues across the organisation to identify and implement process efficiency and automation opportunities, from start to finish,
• develop and maintain process documentation, such as procedures, process maps and guides,
• regularly analyse data to understand the effectiveness of processes across the organisation, paying close attention to detail at all times,
• complete process mapping and reviews in order to maximise efficiency, coming up with solutions to complex problems swiftly.

About you:
To be successful in this role you should be truly process driven, with experience of implementing new processes and streamlining existing ones, with a knack for understanding a problem, analysing, and then fixing it. You’ll need to be a people person, as you’ll be business partnering colleagues and ‘meeting them where they are’, as they map out their processes and identify areas for improvement. You’ll need to be very detail orientated, and it would be beneficial if you have some Six Sigma certification to support your experience in process improvement. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About this team:
Under the leadership of the Chief Operating Officer, the Finance, IT, Governance and Risk, Efficiency and Sustainability, Facilities and Legal teams provide professional business advice and central support to Dogs Trust. These traditionally ‘back-office’ teams work closely with the rest of Dogs Trust to enable them to work more efficiently and effectively to deliver our mission. Current turnover is in excess of £110m and is still growing and staffing levels are approaching 1,500 FTE. The Efficiency and Sustainability function is being introduced as a new department in a response to the growing need to work in a more cost effective, sustainable and strategically commercial way.

This role is being offered as a fixed term contract for 12 months.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us.

In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.

You will work closely with the Head of Facilities & Steward to implement Health and Safety compliance across the estate and make Lambeth Palace a safe and well managed environment for our residents, staff and visitors.

A Basic DBS check will be required.

For an informal conversation please contact:

The Role

• Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
• Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
• Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
• Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
• Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
• Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
• Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
• Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
• Implement and manage facilities contracts SLA's.
• Manage, query and follow up Facilities related tasks.
• Manage all utility contracts, council taxes and licenses.
• Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
• Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
• Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
• Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
• Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
• Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
• Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
• Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
• Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.

The Requirements

Essential

Qualifications:

• Hold NEBOSH General Certificate.
• IWFM qualification or equivalent experience.

Skills/Aptitudes:

• Highly organised and efficient; able to prioritise and keep track of multiple projects.
• Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
• Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
• Proactive approach to problem solving.
• Resilient and emotionally intelligent.
• Excellent communication skills, both oral and written.
• Tactful and diplomatic, with the ability to handle confidential matters.
• Ability and confidence to influence people, at all levels.
• Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
• Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.

Knowledge/Experience:

• Proven experience in hard and soft FM.
• Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
• Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
• Practical experience of managing Health & Safety and carrying out risk assessments.
• Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
• Experience of overseeing a facilities Help Desk.

Circumstances:

• Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
• Live within easy commuting distance to Lambeth Palace.
• Available to be contacted and/or attend the site out of normal working hours if required.

Desirable

• IOSH Managing Safely Certificate.
• First aid at work trained.
• Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.

Disclosure & Barring Service (DBS) Requirements:

• This role requires a DBS check: Basic level.

The closing date for applications is 21 April 2024.

Interviews will take place w/c 29 April 2024.

This role is responsible for delivering the operational backbone of the ICA including the maintenance and upkeep of our grade one listed premises on the Mall. Overseeing a range of building management and operational duties, this person will ensure the facilities are fit for purpose, safe and secure, comfortable and in good state of repair. They will ensure operational policies and procedures are compliant with relevant legislation. They will also ensure IT and office management processes are effectively delivered. To succeed, the postholder must be proactive, hands on and work closely with all ICA staff and deeply understand the needs of curatorial, private hires, café bar and front of house departments to provide the best possible premises conditions for the ICA’s needs. They must also ensure positive relationships with external stakeholders.

Murray Edwards College at the University of Cambridge is an outstanding, friendly community, with a pioneering history of promoting women’s leadership and achievement. Founded in 1954 as New Hall, the College has carved out a distinctive reputation for attracting women from a broad spread of backgrounds and, in this 70th year since its foundation, the College is actively redefining the extraordinary value and purpose of a college for women. 

Comprising 67 Fellows, around 550 undergraduate and postgraduate students, and a dedicated team of 120 professional services staff, Murray Edwards is a College for women with ambition, committed to furthering academic excellence and gender equality. We are an open and inclusive community where we champion women’s status in society and the workplace as well as sharing women’s views on major societal issues. The pursuit of intellectual excellence is coupled with a broad range of activities that develop the whole individual. We are also proud to be the home of the Women’s Art Collection, the largest collection of art by women in Europe. 

We now seek to appoint a new Head of Philanthropy as a key member of the Development Team. Working closely with the Director of Development, President and wider Fellowship, the Head of Philanthropy will manage major gift prospect activity and raise funds to support the strategic objectives of the College. The Head of Philanthropy will manage and develop a portfolio of relationships and undertake prospect and donor visits, to ask alumnae and others for philanthropic support the College. Reporting directly to the Director of Development, the Head of Philanthropy will be responsible for managing the Philanthropy Officer. 

It is an exciting time to join Murray Edwards: now in our 70th year we need to push frontiers in all aspects of our work. We’ll invest in attracting students from all backgrounds, seeking out those who might not traditionally consider a Cambridge education. We’ll transform support for students, notably for post-graduate study – which is now mandatory for success across many professions. We’ll invest in this extraordinary site, enhancing buildings and facilities that have started to show their age. And we’ll support our brilliant Fellowship and academic community by endowing core posts and investing in the pastoral and academic support we provide. The Head of Philanthropy will make a major contribution to this vision by securing long-term philanthropic support.

Salary: £50,000 - £57,000 per annum (40 hours per week) plus excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time

Start date: as soon as possible

Reporting to:  Director of Development

The Head of Alumni and Engagement plays a pivotal role in fostering strong connections between the school and our alumni, parent and pupil community, leading on the King’s Association events and communication programme. This position involves strategic planning, relationship-building, and effective communication to enhance our engagement, events, affinity, and support for our network. This is a senior administrative role, with line management responsibilities (three team members), reporting into the Director of Development.  They will work closely with other senior members of the school team outside of the development office including the Head of Careers, Director of Higher Education, Head of Sixth Form, and Deputy Head (Futures and Communities), and will play an active role in assisting with the overall development strategy and fundraising initiatives.

Person Specification

The ideal candidate will need to: 

• Provide demonstrable knowledge and experience in creating outstanding engagement opportunities.
• Be a natural and easy communicator with all stakeholders (including, parents, alumni, and staff) and be able to inspire and build strategic working relationships with stakeholders at all levels.
• Demonstrate a strong track record in delivering effective communications and events to build relationships.
• Line manage a talented and self-motivated team and demonstrate the capacity to get the best out of each individual member’s talents, strengths, and experience.
• Have proven business and administrative experience with a track record of success in an events/marketing/membership environment, ideally within the education or the charity sector.
• Have a comprehensive and proven understanding of the principles and practices of alumni relations and fundraising gained from working in a similar capacity in education or the charity sector.
• Be experienced in IT with the ability to use and manage systems, including the use of Raiser’s Edge or Toucan Tech and social media platforms to develop and execute a digital engagement strategy.
• Be experienced in event management including large events (100+ people).

King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed and compassionate colleagues to help ensure every child at the school achieves their best. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south east England and benefits from exceptional grounds and facilities.

To apply for this role, please register your details online via our website.

Closing date:  Wednesday 17th April 2024 at 9am

Interviews:  Monday 22nd April 2024

Interviews may be staged and we may choose to appoint at any time during the application process.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.  King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

 

About You.

Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

· To be the first point of call for IT, data and facilities processes.

· To provide administrative support across the organisation.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

 

Main duties and responsibilities:

IT

· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.

· Keep a record of all IT equipment, key information and renewals due.

· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.

· Lead on the implementation of strategic IT goals.

· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.

Data

· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.

· Liaise with Data consultants to manage workflow of data requests.

· Present data in a useful manner for stakeholders.

· Play a key role in the organisation around GDPR and Data Protection.

· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).

Facilities

· Support with office management processes (ordering stationery and equipment).

· Support in the efficient use of premises (organise key holder rota, complete regular checklists).

· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).

 

Administration

· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).

· Assist with organising and monitoring staff training.

· Assist with the review and writing of policies and the staff handbook.

· Assist with process mapping across the organisation.

Other

· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.

· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

 

Experience

· Experience of supporting IT systems.

· Experience maintaining & improving an organisations Cyber Security position.

· Experience using data for reports and presentations.

· Experience of using a range of online platforms for managing data and information.

· Experience of using Microsoft Office, (Outlook, Word, Excel).

· Experience of office / resource management.

Skills & Attributes

· Excellent spoken and written English, with the ability to communicate to participants and external agencies.

· Excellent administrative ability, well organised and reliable.

· Excellent IT skills.

· Confident in managing and interpreting data.

· Ability to plan and manage your own workload.

· A team player with a helpful attitude and a positive disposition.

· Ability to communicate clearly and professionally to a range of stakeholders.

· Good problem-solving skills.

· Ability to work well on your own initiative and as part of a team.

· Understanding of the need to always maintain confidentiality.

· Commitment to some evening and weekend work.

· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.

 

What we offer as an Employer

· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

· Flexible working to promote a good work / life balance.

· Opportunities for continued training and development.

· Competitive pension scheme.

· Annual team retreat to recharge, re-envision and build relationships across the team.

· Regular support and supervision.

Interim Head of Finance | 3 Month + | £300 - £350 per day (outside IR35) | Hybrid | Croydon

For a small but vital refugee charity, we are recruiting an Interim Head of Finance for 3 + months, starting ASAP. Reporting to the CEO, the main accountabilities will focus on providing insightful monthly management accounts and reporting to the Senior Leadership Team and Trustees / Board, and to ensure the correct allocation of expenditure to a high number of grant funds. This role will oversee the Finance Assistant and the day-to-day finance transactions, including expenses, payroll, and balance sheet reconciliations.

Main Duties:

• Produce regular management accounts and financial reporting
• Support the Leadership Team, Finance Committee and Board with long-term financial planning
• Lead and review budgeting, reforecasting and cashflow management
• Review and re-negotiate all contracts, including office premises, IT, grants, and services
• Oversee the Finance Assistants day-to-day work including transactions and payroll processing
• Work with the Head of Fundraising and Senior Leadership to ensure income generation and fundraising strategy is in line with long-term goals

What will you bring to this role?

• Qualified Accountant or QBE with solid experience
• Strong knowledge and experience of Charity SORP, Grant funding and restricted and unrestricted funding
• Strong experience of management accounts and reporting within a small but complex charity organisation including budget preparation and year-end accounting and Audit
• Strong IT skills including Xero and Excel
• Experience of contracts, facilities management, HR processes and IT would be desirable
• Solid experience of managing and motivating staff

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.

We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.

Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.

Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.

The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.

Role and Responsibilities

New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.

Key Tasks – support the MD in creating and delivering a member engagement and events programme

1. Conception and collaboration of member events, through to completion

2. Promoting events to members, working alongside REB’s external PR/Communications agency

3. Managing event registrations and guest lists

4. Responsible for line managing the events administrator

5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions

6. Attending meetings with members re event planning and development

7. Reporting quarterly to the board and attending board meetings with the Executive team

Detailed Responsibilities

1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):

o upload event listings to website;

o prepare invitations;

o liaise with host venues;

o oversee registrations & comms;

o obtain event feedback

2. Monitor and evaluate events including reviewing feedback and attendance

3. Coordinate the CEO Breakfasts series

4. Maintain the Events page on the REB website

5. Maintain a database of venues

6. Identify, approach and secure appropriate speakers and participants for events

KNOWLEDGE & EXPERIENCE

1. Events management and logistics

2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing

3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)

Preferred Skills

1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities

2. CRM and website management systems

3. Filing and organisational skills

4. Minute taking and assigning follow-up actions

5. Collaborative working in a small team environment

6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations

7. Real Estate industry knowledge

Additional Notes

Preference is for applicant to have own laptop/desktop with printing/scanning facilities.

Salary: £34,943 per annum

Location:  Hybrid. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. 

Our office is a short walk from King’s Cross station in London. For this role, we expect that you will come to the office (London) 1 or 2 days each week (with one of these days to be a Tuesday) for team meetings, including a quarterly ‘all staff’ event. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.  We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.

Contract: Permanent. Full time role working 35 hours per week, Monday to Friday

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement using Hospice UK’s supporting statement document, see below

Closing date for applications: 5pm on Monday 22 April 2024

Interview dates: Interviews will take place either in person or remotely via Teams, on Wednesday 1 or Thursday 2 May 2024.  We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

The Role:

Hospice UK has an exciting new fundraising strategy with a focus on digital fundraising and supporter journeys. We are looking to significantly increase our engagement with new and existing supporters across all areas of fundraising. The Digital Fundraising and Engagement Executive will be responsible for maximising income, supporter recruitment and retention through digital channels, for both individual giving and events.

Reporting into the Head of Events & Supporter Engagement and working very closely with the External Affairs team you will deliver a cohesive and impactful approach to digital fundraising and supporter journeys. The Digital Fundraising and Engagement Executive will lead on recruitment and stewardship for a number of third-party challenge events as well as supporting on the optimisation of integrated digital campaigns and donor journeys.

We are looking for:

To be considered for this role, you will need to demonstrate a background in digital fundraising (1-2 years’ experience) and an understanding of supporter journeys and social media advertising. Some understanding of SEO would be desirable but you would not need to be an expert in this area.

If you would like to ask any questions before applying, you can contact Gemma Roberts, Head of Events & Supporter Engagement by email – (email in the end of this post) on Monday 22 April 2024.

More details about the role and what we are looking for can be found in the candidate information pack below.

The Team:

The Events and Supporter Engagement team forms part of the wider Income Generation and Grants Directorate. The team’s focus is on raising funds from individuals through challenge and special events, digital fundraising, giving in memory, legacy giving, regular and payroll giving and one off donations.

The team is made up of 5 people (including this role), who work closely together to help achieve our goals. The wider Income Generation and Grants team consists of 20 people in total. We meet regularly through team meetings and coming together in the office on a Tuesday, which helps to create a supportive working environment.

Hospice UK:

Hospice UK is the national charity for hospice and end of life care. We work to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. 

We believe that everyone should receive the best possible care at the end of their life. 

Our mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone’s experience of death, dying and bereavement. 

How to apply:

If you would like to apply for this role, please send the following documents to recruitment (email in the end of this post)  by 5pm on Monday 22 April 2024.

• Your CV. Ideally in Word format.
• A completed supporting statement form
• A completed equalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.

Additional notes:

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Hospice UK is an Equal Opportunities Employer.

The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.  

The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum. 

The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.  

This role is subject to a Standard DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Battersea Operations is currently in the middle of an exciting transformation programme, and we are now at the delivery stage. We will be undergoing significant change over the next two years by transforming our intake and rehoming processes and improving our customer experience to help more cats and dogs. To be successful, we need to help frontline teams transition to new ways of working and take on a new CRM system, with minimal disruption to the day-to-day job.

Within this role, you will co-ordinate and embed the implementation of change projects and processes required to successfully deliver our operational change programme. The role is pivotal to ensure we manage this change effectively within our cat and dog frontline teams (over 300 people). We are therefore looking for someone with proven experience implementing change and collaborating with a range of stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Balancing collaboration with home working:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working, while allowing for collaboration and maintaining a connection to our cause that comes from being on site. In addition to this, our offices are in a great location within London, have modern facilities, offer great colleague socialising spaces and a discounted café.

Equality, diversity and inclusion

At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

More about us

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st April 2024

Interview date(s): TBC

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Band 5/6 Nurse

Team/Directorate: Care In House

Salary range/pay band: £35,709- £40,783 plus geographical allowance

Reports to: Lead Nurse

Hours: 37.5 per week

Location: Christopher’s, Old Portsmouth Road, Artington, Guildford, GU3 1LP

Job holder: Vacant

 

Part 1: Job Profile

Main purpose of job

The post-holder will be part of a multi-professional team providing holistic care and support

for children with life-limiting condition and their families. The post-holder will work in

collaboration with the family and other services providing care and support for the family.

The role includes active involvement in the education, training and professional development

of other team members including volunteers.

The Shooting Star Children’s Hospices care service is provided 24 hours a day, 365 days a

year. The post holder will be required to work a variety of shifts across the 24 hours.

Band 6 roles will also participate in the on call rota.

Part 2: Main duties and key responsibilities

Main duties and key responsibilities

• Act in accordance with Shooting Star Children’s Hospices policies, guidelines and

standards. To keep up to date with national policies and guidance.

• Adhere to the NMC Code of Professional Conduct at all times.

• Participate in the assessment, care planning and care management of each child and

family receiving care from Shooting Star Children’s Hospices.

• Develop and maintain clinical skills and knowledge necessary to provide holistic,

Evidence-based nursing care. This includes completion of the Shooting Star Children’s

Hospices care competencies

• Liaise with clinical, non-clinical and facilities staff in order to maintain a safe, friendly and

welcoming environment for the children/ young people, families, visitors and staff

• Ensure cleanliness and infection control standards are maintained within the clinical area

taking appropriate action where these standards are not maintained and escalate to

Lead Nurses/ Head of Hospice Services where necessary

• Act as an advocate for the child / young person and family ensuring the provision of

appropriate information and support services

• Ensure effective communication between all members of the multidisciplinary team,

parents, relatives, visitors and external agencies

• Participate as a team member in the other activities that complete the care cycle, i.e.

laundry, the environment and outings with the young person and their family.

• Share professional expertise with Care Team colleagues, providing support and training

where appropriate.

• Be responsible for maintaining and updating own professional practice by actively

participating in reflective practice, action learning, mandatory training, appraisal

management and practice supervision. To be a full and willing participant in opportunities

for learning. To act as a mentor to new staff and students and participate in the

education and development of colleagues.

• Be competent in the use of all relevant IT systems ensuring that data is entered in an

accurate and timely fashion, in accordance with Shooting Star Children’s Hospices policy

and procedure

• Share information with colleagues at team meetings, when handing over care and at

other informal contacts.

• Maintain positive and effective communication with other agencies involved with the care

of families receiving a service from Shooting Star Children’s Hospices. To attend

discharge planning, network and review meetings as appropriate. This includes providing

written reports and letters as required.

• Ensure that young people and family feedback and views are brought to the attention of

senior personnel within the care directorate for consideration and to inform service

developments.

• Ensure that any complaints are dealt with in accordance with Shooting Star Children’s

Hospices policy.

• Report any equipment, maintenance or safety issues to the Lead Nurse or Head of

Hospice Services, ensuring that all Shooting Star Children’s Hospices property and

equipment is well looked after and maintained.

• Inform the relevant team member of any ordering required to facilitate good stock control

for all clinical and pharmacy stores.

• Carry out any reasonable duty as requested by the Director of Care / Head of Hospice

Services.

Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals. 

 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Part 3: Person specification: qualification, experience, and skill level.

 

Essential and desirable skills and experience

1. Qualification 

Essential

· RSCN or RN child or RGN or RNLD.

Desirable

· Diploma/Degree in Nursing/Palliative Care/ Oncology/Specialist Practice (CCN)

· Mentorship qualification

2. Skills and experience

Essential

· Experience of working with children and their families.

· Knowledge of recent initiatives, current legislation and guidance in paediatric health and social care.

·  Excellent clinical nursing skills and recent experience.

· Multi-disciplinary team working.

·  Experience of resource management.

· Adaptable, being able to use skills, knowledge, and experience to care for children, families based on individual needs.

· Ability to prioritise workload and to be flexible to changing demands.

· Excellent communication, both written and oral.

· Planning and organisational skills.

Desirable

• An understanding of the principles and philosophy of palliative care and life-limiting conditions.

• Experience working with children with complex healthcare needs or long-term ventilation.

• Experience of working with young people with physical or learning disabilities.

• Knowledge of bereavement issues.

• Leadership skills to motivate and inspire others.

• Mentorship and supervision skills.

• Teaching and presentation skills.

3.Other

Essential

• Basic IT skills

• Ability to show compassion, empathy and consideration to others.

• Resilience

Desirable

• Risk assessment skills.

What we offer

Pension scheme

• NHS Pension Scheme (eligible employees)

• Stakeholder pension scheme

• Employee contribution 3.5%

• Shooting Star Children’s Hospices contribution 4.5%

• Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 35 days including Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free employees)

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.