Head Of Marketing And Digital Products Jobs in City Of London, London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £45,000 - £55,000 (dependent on experience), plus generous pension scheme, flexible working culture
Contract: Permanent, subject to a six-month probation period
Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
About the RSS and this role
The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data - and statistics and data have never been more vital. We’re looking for an exceptional, experienced writer, editor and communicator to deliver and lead our range of key platforms and publications.
Working with staff and members across the RSS, you will oversee and support projects that advance the science of statistics, bring data scientists together to share real-world problems and solutions, and make statistical tools, methods and applications understandable to journalists, policymakers and the wider public.
Head of Content is a new role for the RSS and is designed to enable a more strategic approach to the editorial work we deliver. You will coordinate content across the Society, ensuring outputs and derivative products are tailored and targeted to meet the different needs and interest levels of different audiences. Our membership and wider audiences are expanding, and the Head of Content will develop a content strategy that sets a framework for content that is aligned with RSS policy objectives and strategic goals, and targeted at and adapted for different audiences to ensure the widest possible reach.
The post will require a mix of hands-on content creation and editorial leadership. One of your first tasks will be to transition Real World Data Science, our publication for data science practitioners, to new editorial arrangements to ensure its continued growth as a platform for knowledge sharing across academia, industry and the public sector. This will also provide you the opportunity to work alongside key members and stakeholders who are leading our response to the challenges and opportunities posed by recent developments in artificial intelligence.
This is an especially exciting time to work at the RSS as we embark on a new five-year strategy. Our vision is of a world where data is at the heart of understanding and decision-making. Join us and help make this a reality.
Our Head of Content will:
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Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external audiences to better align content to those preferences and needs.
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Lead the creation and delivery of a fully-costed plan for content development, maintenance and review that aligns with key strategic goals and activities.
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Create or commission accurate, engaging, up-to-date and challenging content that fulfils particular editorial briefs, establishing and liaising with editorial boards to ensure technical integrity of published content.
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Identify relevant experts within the RSS membership and engage them in content creation initiatives, formalising a network of contributors and providing editorial support and advice.
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Liaise with third-party organisations and funders to identify topics/areas of mutual interest to provide additional sources of support/funding for new content initiatives.
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Convene and lead a cross-RSS content group to share and review content plans and outputs and identify opportunities for synergy and collaboration.
Your skills and experience will include:
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Significant experience working with different forms of content at a strategic and operational level.
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Experience of editing publications and leading and managing staff and contractors.
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Excellent organisation and planning skills – ability to identify and respond to changing priorities.
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Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others.
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Demonstrable ability to innovate and think creatively.
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Ability to lead a small team with great flexibility and imagination to achieve short-term and long-term business objectives.
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Ability to work on own initiative within corporate and RSS guidelines/directives.
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Knowledge of current website practices, industry trends, and editorial opportunities.
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Excellent skills in written English (writing, editing, sub-editing and proofreading) and excellent oral communication skills in English
Full job description and person specification is available to download on our website.
How to apply
Please submit your CV with a supporting statement/letter telling us about:
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Why you should be considered for the role
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How your skills and experience align with the responsibilities and person specification
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How this role fits with your career plan
To arrange an informal discussion regarding the post, please contact the email address provided on our website.
The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent.
Salary: £58,00 - £69,00
Closing Date: 8th April 2024.
Interviews will be held w/c 15th April 2024.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Head Of Relationship Fundraising to join our Fundraising Team based in London or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
As the Head of Relationship Fundraising at Centrepoint, you will be a pivotal member of our Fundraising Leadership Team (FLT), spearheading the strategic direction and expansion of our high-value giving portfolio. Managing a dedicated team of 18 fundraisers, you will lead the charge in driving growth across Corporate Partnerships, Philanthropy, Trusts, Foundations, and Government Funding streams. With a focus on nurturing long-term relationships, you will oversee the delivery of £6.4 million in income for FY2024-2025.
What you will be doing
- Crafting and executing a dynamic Relationship Fundraising strategy, fostering collaborative efforts across teams to maximize the potential of high-value income streams.
- Taking ownership of the Corporate Partnerships strategy, guiding the team in cultivating robust new business pipelines and implementing structured account management processes to cultivate sustainable, long-term partnerships.
- Championing the growth of our Philanthropy function, providing strategic support to bolster prospect pipelines and ensure exceptional supporter experiences for our high net worth donors.
- Driving the Trusts and Foundations function forward by setting clear strategic directives to enhance our pipeline for substantial grants.
- Providing inspirational leadership to the Relationship Fundraising team, fostering a culture of motivation and empowerment to achieve ambitious fundraising goals.
- Actively participating in the Fundraising Leadership Team and collaborating effectively with key stakeholders across the organization, including the Senior Leadership Team, to ensure seamless integration and alignment of Relationship Fundraising initiatives with organizational objectives.
About you
We are seeking a dynamic individual with extensive experience and a proven track record in growing high-value income streams within the fundraising landscape. The ideal candidate will possess:
- Demonstrated expertise in at least two of the fundraising disciplines overseen by the Relationship Fundraising function, with a strong understanding of the principles and practices involved.
- A strategic mindset coupled with the ability to translate vision into actionable plans, driving measurable results and fostering sustainable income growth.
- Exceptional leadership and team management skills, with a knack for inspiring and motivating others to perform at their best.
- Excellent communication and interpersonal abilities, enabling effective collaboration with diverse stakeholders and teams.
- A commitment to Centrepoint's mission and values, with a passion for making a positive impact in the lives of young people experiencing homelessness.
If you are a proactive and visionary leader with a passion for driving social change, we invite you to join us in our mission to create a brighter future for vulnerable youth.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Head Of Relationship Fundraising click ‘Apply’ now!
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity.
If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our People and EDI Lead, Jo.
The role and your key responsibilities
As Marketing Lead, you’ll head up the marketing to our Employer and Higher Education (HE) audiences - from crafting compelling email campaigns to growing our audience on LinkedIn. Employers and HE are our two newest audiences, and you’ll play a key role in driving their increased engagement and growth, ultimately helping us to support as many students as possible to make informed decisions about their next steps.
This is a diverse role that we expect to evolve, depending on your strengths and interests. We always look to make space for our team members to grow with the company, and we have a strong track record of promoting from within.
Your key responsibilities:
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Marketing strategy and planning
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Work with the Head of Marketing to set the marketing strategy for our employer and HE audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.
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Execute the strategy and lead on the creation and delivery of all comms to these two new audiences.
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Lead on the development and promotion of thought leadership content for our employer and HE audiences.
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Email
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Plan, write, and send compelling email campaigns, tailored to our different employer and HE audiences.
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Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns.
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Events
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Work with our Events team to effectively market our events, including our in-person HE Summit and Employer Forum, LinkedIn webinars, and opportunities for employers and HE partners to connect with students at virtual university and careers fairs.
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Write engaging event descriptions, create and send promotional comms, and send conversion and follow-up emails.
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Provide on-the-day support to the Events team for bigger events, such as our in-person conferences.
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Social media
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Set and execute our strategy for LinkedIn.
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Create engaging content to grow our employer and HE audiences on LinkedIn and report on analytics.
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Design
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Write effective briefs and work with our Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.
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Create your own graphic design projects, based on templates, such as event agendas and LinkedIn graphics.
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Working together
You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for UK and International schools, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Video team to make sure video content aligns with the marketing strategy, as well as our Employer and HE partnerships teams.
What we’re looking for
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2-3 years’ experience in a marketing role.
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Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
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Excellent writing and communication skills, in person, over the phone and via video call.
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Strong stakeholder management skills.
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Highly organised and able to juggle different projects and deadlines.
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Confident with Google Sheets and Docs, and happy to learn new platforms such as Later+, Visme and Canva.
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Comfortable working both as part of a team and independently, and able to take the initiative when required.
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An interest in education, careers, and development.
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£35,000 - £40,000 per annum (Grade B) depending on experience, plus a share in a company-wide performance bonus.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
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Work remotely or in our London office.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (GMT) on Friday 5th April 2024.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Tell us about a marketing project or piece of work that you’re particularly proud of. What actions did you take to make sure it was successful? (250 words)
ii. You’ve been collecting feedback on your latest email campaign to employer partners. Someone on the team has suggested that you use more corporate language. Do you think this suggestion fits Unifrog’s tone of voice? What would be your approach when responding to this feedback? (250 words)
iii. In your opinion, what are the top three things to consider when setting the LinkedIn strategy for our Employer and HE audiences next academic year? (250 words)
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Stage 2: Marketing task (1 hour) ✉️
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For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage.
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Video call interviews will be held w/c 15th April 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
Integrated marketing campaigns are integral to Sands’ growth and are key to driving brand awareness, reach, engagement, income growth and social change. This high-profile and exciting role is responsible for developing the strategy for Sands’ core integrated marketing campaigns, and coordinating subject matter experts across the charity to deliver campaign performance.
One of these campaigns is the annual Baby Loss Awareness Week campaign. Sands is the lead organisation of this campaign and works in alliance with over 100 other organisations to deliver this.
The post-holder will be responsible for managing a team of Marketing & Communications Officers, and will support other departments in developing their marketing strategies to help them achieve their business goals. Acting as a consultant, your marketing expertise could help shape the future of volunteer recruitment, supporter acquisition, mobilisation campaigns, expansion of our Sands United sports teams, health professionals’ training and fundraising product marketing.
You will be an audience-centred marketer that thrives in a fast-paced environment with excellent project management skills.
The post-holder will work closely with the Head of Communications & Engagement and Director of Income & Engagement to spot opportunities that enable Sands to reach more people across the UK.
You will need to demonstrate experience of running successful digital and integrated marketing campaigns, with the ability to lead and inspire a small team.
An excellent communicator and relationship-builder, you have excellent attention to detail and an ability to work iteratively.
This role is key in helping more people to understand our vision of a world where fewer babies die, and when a baby does die, anyone affected receives the best possible care and support for as long as they need.
The client requests no contact from agencies or media sales.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
1. About Us
Sound and Music is the national charity for new music.
We support anyone who wants to make music and sound to shape the modern world. We enable individuals to challenge expectations and discover their potential, and act as a friendly guide for those who want to listen deeper. Our work sustains more careers, progresses creativity and achieves greater equity across music in the UK.
We are guided by our Fair Access Principles, a code of best practice which ensures our work is open and inclusive for all.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
The creative programme for Sound and Music makes a unique and distinctive contribution to the arts in the UK. We are a National Portfolio Organisation of Arts Council England. NPO funding is confirmed until March 2026.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role (see section 4).
2. Job Description
The Head of External Engagement is a key leadership post within the organisation. The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
An experienced fundraiser and communicator, you will lead the external engagement team and support the delivery of its strategic and operational plans. The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
3. Key Responsibilities
Leadership and management
External leadership:
· Represent Sound and Music publicly, including through stakeholder and supporter events
· Work with the Head of Programmes to ensure Sound and Music’s advisory groups are meaningfully engaged
· Be the Deputy Designated Safeguarding Lead for Sound and Music
Internal leadership:
· Shared strategic responsibility and accountability for Sound and Music’s three core aims and their associated objectives, outcomes and outputs
· Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
· Lead the organisation’s External Engagements team. This team includes a Communications and Insights Manager and Fundraising Coordinator (both line managed by the Head of External Engagement) plus support from other Sound and Music team members
Development and fundraising
· Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
· Develop an ambitious fundraising programme which builds our supporter base and individual funding streams, including individuals, major gifts and public funders
· Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
· Develop and cultivate the existing trusts and foundations pipeline
· Prepare documents and reports for key funders including Arts Council England
· Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
· Establish new income streams, for example, by maximising the intellectual property created within the organisation
· Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
· Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Communications and campaigns
· Develop and lead the overall communications and reputation management strategy for varied stakeholders to ensure we increase our visibility and influence in the sector
· Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
· Support the Chief Executive to build and maintain positive and productive relationships with government and culture and media opinion formers
Strategy and planning
· Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
· Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
· Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Finance and governance
· Contribute to creating and monitoring the overall organisation budget
· Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
· Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
· Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Special conditions of the post
· Travel within the UK, as required by the role
· A willingness to represent the organisation internationally on an occasional basis
· Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
· Satisfactory completion of an enhanced Disclosure and Barring Service check (if offered the role, and paid for by Sound and Music)
4. Candidate profile
Essential:
· A demonstrable commitment to Sound and Music’s vision, mission and values
· A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
· Leadership (a strong combination of these are essential):
· A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
· Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
· Strong budgeting and financial planning skills, and the ability to work collaboratively on this
· An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
· A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Desirable:
· Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
· Understanding of the current political, economic, social and technological climate, including the context for culture and public funding and an active engagement with technological developments in creativity
· Excellent communication and interpersonal skills: able to engage confidently with different audiences and areas of the sector both publicly and on a 1:1 basis
· Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
5. How to apply
If you are interested in working with us, please apply by completing the application form.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.
The role
The digital team at Breast Cancer Now are leading a transformation in how we present our information and services to people affected by breast cancer. We are looking for a digital project manager who will be responsible for the delivery, tracking and communication associated with a number of key cross orgnanisational projects. The role will support with the Head of Digital Transformation in driving and tracking program delivery and ensuring that solutions can be adopted quickly and effectively by the organisation. This will entail collaborating across several high profile projects spanning various directorates and co-ordinating with internal teams (such as our Services, Nursing and Data teams) and external partner agencies.
About you
You’ll have significant and demonstrable experience of digital project management within an agile framework. You’ll be highly collaborative, with strong communication skills and the ability to inspire, organise and motivate others to work together to deliver on time. You’ll be able to manage a demanding workload with a strong attention to detail and solution focused mindset. You’ll ideally have experience of working in the charity or public sectors.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is ideally based in our London or Sheffield office but could also be in our Cardiff, or Glasgow office. Our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9am Thursday 4 April 2024
Interview date Wednesday 10 April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title Senior Content Marketing Executive
Location Remote
Salary £27,000 - £30,000 (dependent on experience)
Hours Full Time - 35 hours per week
Reports to Content Marketing Manager
This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team.
As an advocate for parents, we are seeking a content marketer that is experienced in writing for parents and/or in a parenting space. Storytelling should sit at the heart of all you do so that we can bring to life our brand, mission and impact.
Main purpose and scope of the role:
To support and work in collaboration with our Content Marketing Manager to:
- Develop our annual content marketing plan for our parent audience
- Create, manage and maintain our website content for parents
- Deliver key content for parents for national campaigns and projects
- Collaborate with internal and external stakeholders to deliver valuable audience-led content for parents in the form of guides, videos, email, webinars and social to name a few
- Contribute to wider content activity for our parent volunteer and schools audience where required
Duties and key responsibilities:
Under the guidance of the Content Marketing Manager at Parentkind
1. Planning:
- Develop and deliver a content marketing plan that meets the needs of parents, supporting them to engage with and support their child and their child’s education
- Initiate new campaign/content ideas that meet the needs of parents and/or align with key moments across the year
2. Content Creation:
- Create high-quality and engaging content for various channels to include website, social, email, video, blog and more
- Deliver a range of content formats that are accessible to parents and support Parentkind to grow our reach within the parent space
- Ensure all content is audience-led, on-brand, SEO optimised and time relevant
- Ability to flex content to suit tone of voice, brand, audiences etc.
- Create content to support wider team projects where required such as for our PTAextra magazine
3. Collaboration:
- Work with the Content Marketing Manager to deliver new content-led products such as a Parent magazine
- Collaborate with the wider marketing team to ensure that content meets Parentkind’s objectives and are aligned with wider marketing team activity
- Work together with our Digital Marketing Manager to ensure that appropriate promotion plans are developed for key content and to create content that supports their digital strategy, including writing effective paid ad copy
- Collaborate with the Head of Parent Participation and the Programmes team to produce content that will support our parent and schools programmes, such as parent guides
- Establish a network of key contributors from relevant sectors as well as from our audiences
- Collaborate closely within the marketing team and with other stakeholders across the business to ensure that all projects are sufficiently supported for with relevant and inspiring content
4. Project management:
- Lead on the delivery of parent content activity such as guides, website hubs, video and more
- Manage multiple projects simultaneously and prioritise effectively
- Assist in managing and organising content libraries for easy use across the business
5. Continuous learning:
- Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
- Monitor content effectiveness alongside our digital and website managers to ensure that we optimise our content plans and activity in the future
- Stay informed of the latest content trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful
General Responsibilities
- To ensure Data Protection procedures are followed at all times
- To keep abreast of relevant educational policy and legislation affecting our key audiences
- To be flexible within the remit of the post
- To undertake other duties as reasonably requested
- To be self-servicing
- To attend and participate in Parentkind’s performance, development and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, other members of staff and visitors.
This job description may be amended from time to time and does not form part of the Employment contract.
Please note that this role will require you to have the legal right to work within the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
PLEASE NOTE: Although listed as hybrid, this position is mostly remote. However, you may be expected to attend some meetings at our office in Central London (EC4) - where you also have the option of working several days each week (if you prefer). And, occasionally (c. once a month), you will be expected to attend face-to-face staff meetings at our HQ in Basildon (which is located approx. 30 mins from London Fenchurch Street). Many of our staff are based in London and the South East, or elsewhere around the UK.
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CTSI is one of the oldest consumer protection bodies in the world (est. 1881) and the campaigning voice of the UK’s Trading Standards profession. As an independent, non-profit organisation, that is part-funded through commercial activities, our members’ passion for consumer rights remains at the heart everything we do.
We are currently seeking a new Digital Marketing Executive, to join our marketing and digital team. We are looking for a talented, dynamic and well-organised individual, who can help devise, develop and execute impactful marketing and digital campaigns across the entire spectrum of CTSI's products and services. As one of the key drivers of our marketing and digital comms, you won’t just follow orders! You should relish the chance to take the lead on the planning and execution of marketing campaigns and activities. You’ll use your skills, judgement, creativity and hard-work to deliver compelling brand narratives and a positive ROI. 2+ years UK experience of Google Ad Words (ideally, with experience managing a Google for Nonprofits Ad Grant) and other popular digital marketing tools is essential. As is the ability to learn fast, on the job. Familiarity with popular Content Management Systems is also desirable.
You should possess a hybrid analytical/creative mind - with great writing skills, a good eye for design (i.e. website ‘look and feel’), and excellent attention to detail. In addition to digital marketing and social media channels, you’ll get the chance to work on a major website redevelopment project, and work with our busy content production team (incl. photo/video content).
Employee benefits include:
• Flexible, mostly remote working – with the option to work some days each week from our Central London office (EC4), and occasional travel (c. once a month) to our Basildon Office (approx. 30 mins from London Fenchurch Street).
• Increased holiday allowance and pension contribution
• Training and development funding.
CLOSING DATE: 5pm, Friday 29th March 2024, with interviews to be scheduled soon after. However, we also reserve the right to interview exceptional candidates before this time
The client requests no contact from agencies or media sales.
The Role
As Marketing & Communications Manager, you will play a crucial role in shaping and implementing a comprehensive marketing strategy for SafeLives. You will work closely with the Head of Communications and Marketing, who will set the overall direction for our work to build brand credibility, communicate our Whole Picture strategy and market our products and services. You will also line manage the Communications Officer.
Your role will be instrumental in shaping stakeholder perception, raising awareness and securing support, making our key messages compelling and our content engaging, helping us visibly shift the conversation and drive real change in the UK’s domestic abuse response.
You will support the development and implementation of our brand, and you’ll take ownership of our digital channels and work with the Head of Team to develop our digital strategy and annual plan.
You’ll lead marketing campaigns planning for key areas of work, including our practice and training offers, helping to bring together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with key decision makers and influencers.
Benefits include a generous package, including:
- 34 days’ holiday, including public holidays
- Flexible working, e.g. compressed hours
- Cycle-to-work scheme
- Eyecare vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Monday 1st April 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Salary: £46,117.36 per annum (+ £5,023 pa London Weighting allowance if applicable)
Location: London/Sheffield/Bristol/Remote
Contract: Permanent
Hours:37.5 per week
Closing date: 1st April 2024 at 11:30pm
Do you have experience gained in a specialist digital role, such as in a delivery team at a digital agency or in-house for an online business? Then join Shelter as Digital Product Manager and you could soon be playing a vital role at the heart of our central digital team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter helps millions of people each year, and the digital team play a key role by doing exciting service design work that affects our advice services, campaigns, and fundraising. We collaborate across the organisation to deliver first-class design, products, and services in an agile, iterative, and data-driven manner. We set the example for Shelter in digital best practice, discovery and innovation. This particular role is focussed on our e-commerce services, you’ll help develop our ability to be user and data-led, leading on the planning, delivery, maintenance and optimisation of everything e-commerce.
About the role
Reporting to the Lead Product Manager, you’ll work with external agencies as well as a multi-disciplinary in-house team to develop features, products and services across Shelter’s Digital Products including its online shop which is managed by our retail team. The focus of this role is to lead the development of our eCommerce Product, including user experience, conversion rate optimisation, technical integrations to internal and external systems and usability and accessibility. You will work closely with the Head of E-commerce and the wider retail team to ensure coherent user journeys and a full technical product roadmap are in place in line with retail and income generation strategic goals and priorities.
You’ll work alongside subject matter experts and specialists to understand our audiences, identify opportunities, develop and test ideas and manage products throughout their lifecycle. And, when it comes to supporting and coaching colleagues around Shelter to help them develop a digital vision for their business area, translating challenges and opportunities into excellent digital solutions, again we’ll count on you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will have an understanding of how user-focused digital services make an impact and a real desire to create the most effective digital experiences for those supporting our work to end homelessness. You’ll have experience of agile planning using a range of tools and techniques and be adept at using metrics, working towards organisational strategic objectives and acting on user research to validate assumptions. Delivering products with cross-functional teams or collaborating with experts from other teams comes naturally to you too, as does bringing together different digital specialists and enabling them to work effectively towards a common aim. What’s more, you're comfortable liaising with stakeholders of varying levels of digital literacy, coaching them in digital ways of working and encouraging user and data-driven decision making. Excellent communications skills are essential, as is a real enthusiasm and willingness to work as part of a highly creative, fast-paced team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Digital team and be the change you want to see in society.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the behaviour below in your answers:
- We prioritise diversity and have an open and inclusive mindset
Safeguarding
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary