Head Of Member Relations Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £45,000 - £55,000 (dependent on experience), plus generous pension scheme, flexible working culture
Contract: Permanent, subject to a six-month probation period
Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
About the RSS and this role
The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data - and statistics and data have never been more vital. We’re looking for an exceptional, experienced writer, editor and communicator to deliver and lead our range of key platforms and publications.
Working with staff and members across the RSS, you will oversee and support projects that advance the science of statistics, bring data scientists together to share real-world problems and solutions, and make statistical tools, methods and applications understandable to journalists, policymakers and the wider public.
Head of Content is a new role for the RSS and is designed to enable a more strategic approach to the editorial work we deliver. You will coordinate content across the Society, ensuring outputs and derivative products are tailored and targeted to meet the different needs and interest levels of different audiences. Our membership and wider audiences are expanding, and the Head of Content will develop a content strategy that sets a framework for content that is aligned with RSS policy objectives and strategic goals, and targeted at and adapted for different audiences to ensure the widest possible reach.
The post will require a mix of hands-on content creation and editorial leadership. One of your first tasks will be to transition Real World Data Science, our publication for data science practitioners, to new editorial arrangements to ensure its continued growth as a platform for knowledge sharing across academia, industry and the public sector. This will also provide you the opportunity to work alongside key members and stakeholders who are leading our response to the challenges and opportunities posed by recent developments in artificial intelligence.
This is an especially exciting time to work at the RSS as we embark on a new five-year strategy. Our vision is of a world where data is at the heart of understanding and decision-making. Join us and help make this a reality.
Our Head of Content will:
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Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external audiences to better align content to those preferences and needs.
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Lead the creation and delivery of a fully-costed plan for content development, maintenance and review that aligns with key strategic goals and activities.
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Create or commission accurate, engaging, up-to-date and challenging content that fulfils particular editorial briefs, establishing and liaising with editorial boards to ensure technical integrity of published content.
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Identify relevant experts within the RSS membership and engage them in content creation initiatives, formalising a network of contributors and providing editorial support and advice.
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Liaise with third-party organisations and funders to identify topics/areas of mutual interest to provide additional sources of support/funding for new content initiatives.
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Convene and lead a cross-RSS content group to share and review content plans and outputs and identify opportunities for synergy and collaboration.
Your skills and experience will include:
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Significant experience working with different forms of content at a strategic and operational level.
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Experience of editing publications and leading and managing staff and contractors.
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Excellent organisation and planning skills – ability to identify and respond to changing priorities.
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Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others.
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Demonstrable ability to innovate and think creatively.
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Ability to lead a small team with great flexibility and imagination to achieve short-term and long-term business objectives.
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Ability to work on own initiative within corporate and RSS guidelines/directives.
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Knowledge of current website practices, industry trends, and editorial opportunities.
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Excellent skills in written English (writing, editing, sub-editing and proofreading) and excellent oral communication skills in English
Full job description and person specification is available to download on our website.
How to apply
Please submit your CV with a supporting statement/letter telling us about:
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Why you should be considered for the role
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How your skills and experience align with the responsibilities and person specification
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How this role fits with your career plan
To arrange an informal discussion regarding the post, please contact the email address provided on our website.
The client requests no contact from agencies or media sales.
As we move into large-scale programme delivery and evaluation, we are expanding the Programmes and Grant Directorate with two new Heads of Programmes roles. Each postholder will lead the development and implementation of a major area of programming, overseeing high quality delivery and ensuring that the work we fund generates robust evidence and insight.
As Head of Programmes, you will manage the work of a cross-functional team delivering a programme of grants, research, evaluation, communications, youth involvement and associated activity. You will provide programme leadership, ensuring that this range of activity is aligned to programme objectives and Youth Futures’ overall strategic aims. You will coordinate programme-related work across the organisation, fostering collaboration in pursuit of a shared purpose.
You will make connections to relevant stakeholders and wider debates, positioning Youth Futures as an organisation at the forefront of thinking and practice in your programme area(s). You will work closely with externally-facing colleagues to feed learning and insight from funded programmes into our policy work, employer engagement and public communications. At the heart of the role is management and oversight of a thematic grants programme, ensuring that funded delivery is of high quality and enables Youth Futures to deepen and build the evidence base of what works in youth employment.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on our website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Location: Homebased with extensive travel across the South East to prisons and other Pact premises
Contract Type: Fixed Term Contract
Job Type: Full time, 37.5 hours per week
Salary: £46,225 per annum plus £1,500 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Would you like a role where you can create systemic change in prison healthcare?
Listen to Families is an innovative new service to improve prison healthcare by involving families and carers more proactively in the process. A pilot project - the first of its kind - has been running in London for around 18 months. It seeks to create mechanisms and opportunities for families to be heard and influence how healthcare services are delivered and developed.
The service listens to the views and experiences of families, feeds that back to the NHS and providers, makes recommendations about where improvements could be made, and works with them to co-produce solutions with people who have lived experience.
This role holder will set up a similar pilot project in four prisons in the South East – HMPs Elmley, Downview, Huntercombe and Aylesbury. This is an opportunity for someone to join and shape the delivery of the project from the day one.
We're looking for:
• A good understanding of service user engagement practices and methodologies.
• Understanding of the importance of professional boundaries and the complex/vulnerable nature of our service users.
• Knowledge and understanding of the diverse needs of prisoners and their families, including those from marginalised communities.
• Experience of service user involvement with diverse groups, ideally including people who have been affected by the criminal justice system.
We would welcome applications from people who have lived experience – that could be as a family member of someone in prison; or as someone who has been in prison.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button
Other information:
Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Prison Healthcare Engagement Manager, Family-Centered Healthcare Liaison Officer, Healthcare Community Engagement Lead, Family Advocate for Prison Healthcare, Prison Healthcare Liaison Officer, Family Engagement Coordinator for Healthcare Services, Healthcare Family Liaison Specialist, Healthcare Involvement Project Manager, Family Voice in Prison Healthcare Coordinator, Healthcare Collaboration and Engagement Specialist, etc.
REF-212 934
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.
Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.
This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.
Please read through the provided Job Description and Person Profile for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Location: The City, London
Salary: £57,257 - £67,725
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Role Purpose:
The General Optical Council (GOC) are on a journey to be a world class regulator, with a world-class team. To get us to our destination and be ‘fit for the future,’ we are part way into a significant investment in developing our people and culture. In the short-term we need a dynamic, effective, experienced and qualified human resource professional to help us lead the delivery of our people plan and to develop a new 2025-30 five year people strategy.
This will be high-profile and satisfying role, providing leadership of a small team, combining leading and managing the GOC’s human resource functions with the development, co-production and delivery of our new people strategy, revised people plan and developing action plans to respond to and manage recommendations from recent reviews of some of our people policies, their interpretation by managers and staff, management styles and organisational culture.
You’ll be responsible for driving collaboration and relationship management with relevant internal and external stakeholders in accordance with our statutory responsibilities.
The post-holder will be a member of the GOC Leadership Team and will need significant drive, energy and resourcefulness combined with comprehensive experience of leading:
• Culture change & employee engagement
• Equality and diversity initiatives and policy implementation
• Leadership development
• Reward & remuneration
• Succession planning
• HR operational efficiency
An important dimension of the role is the support and advice provided by the post holder to the Director of Corporate Services, the Senior Management Team, Chief Executive, and Chair, Council, Committees, Panels, members and staff on all matters relating to people and culture and the development and co-production of relevant policies and guidance.
Key Accountabilities:
- Finalise the design and implementation of a clear and compelling People management strategy (people plan) linked to the existing GOC strategic plan “Fit for the Future” and the developing new five-year strategy to ensure the organisation is equipped to meet current and future strategic objectives.
- Lead on delivery of all current HR Projects (new Knowledge Skills and Behaviour framework, Performance Management, Embedding Values and Behaviours and Organisational/ Workforce development) which support the objectives as set out in the Fit for the Future strategy document and any future HR Projects as they arise.
- Work as part of the Leadership Team and closely with the Senior Management Team to drive a high-performance culture with highly engaged staff.
- Review and improve the full employee life cycle from talent acquisition, recruitment strategy, onboarding to overseeing health and wellbeing initiatives and managing exit processes.
- Work closely with management to identify and deliver resource requirements, ensuring adherence to the recruitment process and good practice and promoting diversity and inclusion.
- Regularly review of staff salary scales and compensation and benefits package to ensure services remain competitive and make recommendations as appropriate.
- Work with Senior Management Team to agree the annual pay reviews and manager the annual performance appraisal outcome process.
- Work with and support the EDI manager to proactively develop and drive our commitment to delivering EDI improvements across the organisation including promoting positive relations and practices towards our diverse staff and members, helping to identify the barriers and solutions to overcome challenges to our progress in this area.
- Work closely with management to deliver training requirements, undertake succession planning and review organisational design to ensure best fit
- Ensure all HR operations are organised, effective and efficient and aligned to service level agreements.
- Ensure accurate and timely payroll information is provided to Finance on a monthly basis for payroll processing and payments.
- Improve HR systems and processes, where possible utilising technology.
- Ensure all HR policies are compliant in law and legal requirements are met in all HR activities.
- Ensure awareness of the organisations approach to learning and development (L&D) and support the implementation of training on a range of important topics including diversity and inclusion (EDI), Cyber Security, GDPR.
- Develop and produce standard and ad hoc reports on HR data to the Director of Corporate Services, Senior Management Team, GOC Committees, GOC Council and external stakeholders as and when required.
- Measure employee satisfaction through the staff survey working closely with management to identify areas that require improvement.
- Manage financial aspects of the department, setting the budget in agreement with the Director and manage overall performance within the agreed budget limits.
Essential skills/Experience/Qualifications
- Proven success within a Senior HR role, coupled with experience of influencing at CEO and Director level. Working closely with the Director of Corporate Services on the strategic growth of the organisation and associated projects
- Experience of managing a HR team in an HR service centre setting
- Strong relationship builder and communicator at all levels
- CIPD qualified or equivalent – essential
- Excellent understanding of current employment law
- Good knowledge of HR principles, practices, and procedures
- Experienced at managing budgets
- Project management experience is desirable
Closing date for this role is 16 April 10am, please note we reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter, exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
REF-212839
1. About Us
Sound and Music is the national charity for new music.
We support anyone who wants to make music and sound to shape the modern world. We enable individuals to challenge expectations and discover their potential, and act as a friendly guide for those who want to listen deeper. Our work sustains more careers, progresses creativity and achieves greater equity across music in the UK.
We are guided by our Fair Access Principles, a code of best practice which ensures our work is open and inclusive for all.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
The creative programme for Sound and Music makes a unique and distinctive contribution to the arts in the UK. We are a National Portfolio Organisation of Arts Council England. NPO funding is confirmed until March 2026.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role (see section 4).
2. Job Description
The Head of External Engagement is a key leadership post within the organisation. The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
An experienced fundraiser and communicator, you will lead the external engagement team and support the delivery of its strategic and operational plans. The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
3. Key Responsibilities
Leadership and management
External leadership:
· Represent Sound and Music publicly, including through stakeholder and supporter events
· Work with the Head of Programmes to ensure Sound and Music’s advisory groups are meaningfully engaged
· Be the Deputy Designated Safeguarding Lead for Sound and Music
Internal leadership:
· Shared strategic responsibility and accountability for Sound and Music’s three core aims and their associated objectives, outcomes and outputs
· Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
· Lead the organisation’s External Engagements team. This team includes a Communications and Insights Manager and Fundraising Coordinator (both line managed by the Head of External Engagement) plus support from other Sound and Music team members
Development and fundraising
· Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
· Develop an ambitious fundraising programme which builds our supporter base and individual funding streams, including individuals, major gifts and public funders
· Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
· Develop and cultivate the existing trusts and foundations pipeline
· Prepare documents and reports for key funders including Arts Council England
· Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
· Establish new income streams, for example, by maximising the intellectual property created within the organisation
· Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
· Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Communications and campaigns
· Develop and lead the overall communications and reputation management strategy for varied stakeholders to ensure we increase our visibility and influence in the sector
· Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
· Support the Chief Executive to build and maintain positive and productive relationships with government and culture and media opinion formers
Strategy and planning
· Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
· Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
· Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Finance and governance
· Contribute to creating and monitoring the overall organisation budget
· Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
· Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
· Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Special conditions of the post
· Travel within the UK, as required by the role
· A willingness to represent the organisation internationally on an occasional basis
· Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
· Satisfactory completion of an enhanced Disclosure and Barring Service check (if offered the role, and paid for by Sound and Music)
4. Candidate profile
Essential:
· A demonstrable commitment to Sound and Music’s vision, mission and values
· A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
· Leadership (a strong combination of these are essential):
· A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
· Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
· Strong budgeting and financial planning skills, and the ability to work collaboratively on this
· An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
· A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Desirable:
· Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
· Understanding of the current political, economic, social and technological climate, including the context for culture and public funding and an active engagement with technological developments in creativity
· Excellent communication and interpersonal skills: able to engage confidently with different audiences and areas of the sector both publicly and on a 1:1 basis
· Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
5. How to apply
If you are interested in working with us, please apply by completing the application form.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.
About the role
As a member of the leadership team, you’ll head up the Communications and Engagement function, overseeing and delivering integrated communications campaigns and ensuring disabled people’s voices are shared widely using inclusive tools and techniques. You’ll be responsible for member engagement, including events, with a focus on growing and diversifying membership, and bringing our community together. You’ll also have responsibility for brand, design, and marketing activity, ensuring this aligns with our values and is accessible.
You will make sure transport justice stays on the agenda, will help ensure that barriers to transport for disabled people are widely known among the public and decision makers, and will grow our movement so that disabled people’s lived experiences will be heard by society in our own words.
About us
Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.
The client requests no contact from agencies or media sales.
We’re looking for an experienced communicator who can help us develop our PR and media strategies. This is a hands-on role with primary responsibility for Thrive’s external PR, media and communications. Reporting to the Head of Marketing & Engagement, the role crosses all functions and work areas and will focus on raising awareness and engagement through a variety of channels.
This is a versatile role with primary responsibility for driving Thrive’s external PR and media activity, which will be key in meeting our objectives of promoting the use of gardening and horticulture to improve health and wellbeing, and to further the development and delivery of therapeutic gardening and horticulture interventions in the UK.
Please send your CV and a cover letter explaining how you meet the person specification, to recruitment. The closing date is 12th April 2024 and interviews will take place on 18th and 19th April 2024.
The client requests no contact from agencies or media sales.
About the role
We are delighted to share a fantastic opportunity to join the HiA UK Supporter Relations (Fundraising) team.
You will be a key member of the team, working closely with the Head of Supporter Relations and Communications Lead. You will be the first point of contact for our supporters, providing a nurturing approach through regular engagement, encouragement and general support to those who give.
In the world of fundraising, is it important to understand that ‘the supporter is not chosen by us, but they choose us’. With this in mind, your role is an essential part of us showing our appreciation and in turn, encouraging our supporters to continue to engage and give through our donor journey plan.
You will coordinate activities in all areas of Supporter Relations such as raising awareness, fundraising activities, managing and attending events. You will provide essential administrative support through financial and data management. Full training will be provided, if necessary.
About you
For this role, you would need to be someone with a passion for those who have suffered homelessness and be completely aligned with our values, vision and mission. You’ll have excellent administration skills, an eye for detail and the ability to adapt to a fast-paced workplace where every day brings new challenges and tasks. We value good listening skills, the ability to work in a flexible team and learn new skills and initiative to work independently.
We love diversity and we value your unique skills, strengths, knowledge and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.
In return, we will provide support and training for fundraising in the charity sector.
About us
Our model provides not just shelter and housing know-how, but also the friendship of a church. Together with over 100 churches, we provide direct support to over 350 people on any one night, many of whom others have given up on. They all require not only housing, but holistic support.
Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
Our aim as the Supporter Relations team is to nurture and encourage supporters, provide resources and support for those who wish to fundraise on our behalf and create partnerships; resulting in financial and engagement support enabling Hope into Action to achieve our vision.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Head of Sales and Marketing (Partnership Development)
Salary: £46,022 to £53,139 full time equivalent
Hours: Part time/Full time (minimum 4 days per week)
Location: Hybrid/London (office move within London due in June 2024), with minimum two days per week in the office during term time.
We would consider reduced office days for a successful candidate based in one of our target regions across the north and midlands. Travel throughout England is a requirement of this role.
Contract: Permanent
Benefits: 25 days annual leave, bank holidays and up to 3 days Christmas leave; Employer-matched Royal London Pension Plan of up to 5% of basic salary; Private health insurance
We are looking for an ambitious and driven sales and marketing leader to play a central role in the next stage of Challenge Partners’ development and growth.
Established by headteachers in 2011, Challenge Partners is an education charity with a mission to reduce educational inequality and improve the life chances of all children. We do this by accelerating school improvement, leadership development, and pupil progress across the 575 schools in our partnership. We share excellent practice between schools and trusts through rigorous peer reviews, tailored school improvement programmes, and national and local collaboration.
By driving our sales and marketing activity, you will deliver a crucial strand of our ambitious strategy to enhance and extend Challenge Partners to benefit 500,000 pupils each year by 2027. Reporting to the Chief Executive, your main objective will be to inspire schools and trusts to join Challenge Partners. You will do this by leading a small sales and marketing team, and personally securing sales. You will also be responsible for enhancing our brand, PR and communications, and will support our fundraising efforts.
You will be the sales and marketing expert in the organisation, with good commercial sense and sensitivity to the sector. You will be able to design, execute and monitor impactful campaigns to help us reach new schools and trusts. You will have the personal credibility to win the confidence of school and trust leaders and the tenacity to convert interest into sales.
You will be a strong and highly skilled communicator with excellent interpersonal skills and ability to develop and strengthen new and existing relationships. As a confident public speaker, you will engage and inspire audiences of school and trust leaders. As a senior leader you will have a track record of building, managing and developing high-performing teams and play an important role on our Leadership Team in steering the organisation and upholding our culture.
It’s not all about the strategic. We are a small, but diverse and dynamic team. We expect everyone in the central team to get stuck in, so you will need to be comfortable to both set the strategy and ‘do the do’ in the functions you oversee.
We would really welcome your application (via BeApplied) if you want to make a difference to children’s lives and are an experienced marketing and sales specialist within the education sector.
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
As part of our commitment to fairer recruitment, all applications must be made through BeApplied. The information you provide will be treated as strictly confidential.
No agencies please.
Closing Date: Monday 15th April, 9.00am
First round interviews to be held virtually 17th and 18th April
Second round interviews in person Friday 26 April
The client requests no contact from agencies or media sales.
Job Title: Head of Operations & Development
Salary: Circa £35k pro rata (Annual review)
Hours per week: Part time 25/30 hours per week. Occasional weekend and evening work required
Start date: Immediate start
Location: Hybrid working
Reporting to: Chair of Board of Trustees
Managing: A small team comprising two Office Administrators (one working from home and one based in the office in Hertfordshire, one Finance Manager (home based), one Volunteers and Recruitment Manager (home/office based). All are part time.
Do you have a passion for bringing women together and are eager to try new experiences?
Do you want a role that allows you to make a difference to people’s lives?
We are looking for a Head of Operations & Development to lead our wonderful organisation as we continue on our journey modernising and positioning ourselves as the go-to place for women who want to connect with others, broaden their horizons and engage in stimulating and fun conversations with others.
Who we are
NWR is a membership organisation for women that has been bringing women together for over 60 years. We have over 300 groups across the country who meet for informal chats, activities and discussions. NWR members can also participate in online events, talks, conferences, specialist Facebook groups and more. Women of all ages are welcome to join.
NWR is open minded, welcoming, friendly, respectful interested in all issues particularly those relevant to women's lives. NWR is not political nor religious and does not campaign nor fundraise.
What will you do
We are recruiting for a pivotal role in this national organisation, which has 5000 members in
310 groups around the UK. Leading a small, dedicated and hardworking team you will oversee and successfully manage all elements of running the organisation including membership, marketing, finance, and staffing. You will work with a high level of efficiency, meeting essential deadlines and maintaining and improving the internal functioning of the organisation.
A strategic thinker, strong communicator and people person, you will be an excellent team player with experience working in a small organisation where everyone plays a key part and has the drive and creativity to overcome challenges
The successful applicant will be responsible for the implementation of the strategic plan, taking the organisation forward and significantly increasing membership. They will also develop and deliver innovative and relevant member benefits to engage existing members and promote NWR.
Key Responsibilities
· Manage and deliver the operational plan
· Manage the financial resources and expenditure of the organisation
· Oversee the smooth running and internal functioning of the organisation
· Build and maintain relationships with key stakeholders
· Identify ways to ensure the organisation’s offering remains relevant and enticing to new and existing members
· Create and implement a marketing strategy to grow the organisation,
· The line management of all staff and personnel matters.
· Work with the Chair of Trustees to ensure robust governance systems and policies are in place.
· To be the interface between staff and Trustees
· Contribute to the Strategic Plan and future development of NWR with the aim of significantly increasing the membership.
· Adopting a proactive and innovative role in managing and delivering national and regional events to attract new membership and engage current members.
· Actively engage the concept of partnership working to increase and promote the presence and public awareness of NWR.
· Identify areas for growth and development of the organisation.
· Overseeing production of NWR magazine
Benefits
· Hybrid working
· NEST pension scheme
· Free on-site parking
· Friendly and supportive working environment
· 35 hour working week (FT)
Annual Leave
NWR's holiday year runs from 1 January to 31 December. In each complete year
full-time employees are entitled to 23 days paid holiday per year, plus 8 statutory days for the Bank Holidays
***Important***
Please upload your CV with a covering letter by clicking on ‘Quick Apply’, to demonstrate your suitability to excel in this role,
You must refer to the attached Person Specification in your application.’’
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Head of Public Affairs and Advocacy to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £40,560 - £45,000 per annum depending on experience.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
The role of Head of Public Affairs and Advocacy would suit candidates who are visionary leaders, passionate about transforming education and governance across England. NGA are looking for a candidate who will be able to innovate and enhance our current outreach and influence at national level, maintaining NGA’s reputation as the go-to authoritative voice on school and trust governance. As the role is new to the organisation, the ideal candidate will have considerable experience of developing an external affairs programme and leading on parliamentary work, harnessing the voice of NGA members to develop the advocacy strategies. Excellent project management and communications skills and the ability to work to strict deadlines are essential.
Benefits of working for NGA:
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Head of Public Affairs and Advocacy:
- Development and delivery of programme of advocacy and influence
- Craft and implement effective strategies to influence national education and governance related policy and practice, working closely with NGA’s chief executive and Deputy chief executive
- Maintain effective oversight of NGA’s PR activity
- Ensuring NGA positions, research findings and recommendations are well defined and effectively articulated through impactful messaging
- Ensure invitations to address external events are taken by and used to their best extent to further governance practice and our policy positions
- Oversight and development of NGA’s campaigns
- Lead of the development and, with the Senior Policy Officer, the delivery of NGA’s specific campaigns to influence policy and practice for example NGA’s Visible Governance, Funding the Future 2024 and Everyone on Board campaigns
- Managing NGA’s parliamentary work
- Establish a strategy for NGA’s parliamentary focus, driving NGA’s political engagement and related activities
- Monitor parliamentary business on a weekly basis to identify issues arising and opportunities to engage parliamentarians in discussion and debate about education policy and school governance
- Oversight of NGA Member voice and events
- Working with NGA’s Event Coordinator and SLT to ensure plans are in place, implemented effectively to budget and events evaluated to ensure member voice is both heard and acted upon
- Oversight of NGA’s webinar and podcast programme, ensuring these engage members and the wider sector on NGA’s policy and practice priorities and messaging
- Contributing to NGA’s policy, information and research work
What we’re looking for in our ideal Head of Public Affairs and Advocacy:
- Experience in public affairs, developing and implementing impactful external affairs strategies
- Experience of influencing public policy and/or parliamentary business
- Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role
- Excellent understanding of local and national government, political and legislative processes
- Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences
- Strong interpersonal skills to build and maintain relationships with diverse stakeholders including members, partners and officials
- Analytical mindset with the ability to interpret data and metrics
- Proficiency in Microsoft Office, social media and media monitoring tools
Closing date: Wednesday 24 April at 9am
Interview Date: Wednesday 8 May
We will aim to offer alternative dates if shortlisted candidates are unavailable on this date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
If you feel that you are the right candidate for the role as our Head of Public Affairs and Advocacy or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an ambitious senior PR/communications professional to lead our newly established external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity generally. The people here work hard, are good at what they do, and for so many it is ‘home’, with an average tenure of 11 years.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.