Head Of Operations And Development Jobs in Charing Cross, Greater London

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the people whose circumstances have made them extremely vulnerable, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The role of the Finance and Payroll Manager is to support the Development and Finance teams to manage and report on restricted income, as well as to manage monthly in-house payroll under the guidance of the Head of Finance. This involves ensuring that we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes and that staff are paid accurately and on time each month. The Finance and Payroll Manager will work within a small Finance team under the supervision of the Head of Finance. They will work closely with the Joint ED, wider Senior Management Team, Head of Development and budget holders throughout the organisation.

They will support the Head of Finance with annual budgeting and quarterly re-forecasting as well as with the production of the monthly management accounts. They will support the Development team in making grant applications and develop restricted grant budgets for newly secured grants for integration into the organisational budget; they will meet regularly with the Development team and budget holders to review restricted project spend. They will produce reports for funders working in conjunction with our Development Team and casework teams. The Finance and Payroll Manager will contribute to a culture of continuous improvement of the finance systems, processes and grant management tools to ensure they continue to be fit for purpose.

Contract and location

The role is a full-time, permanent position with an annual salary of £50,571 per annum less any required deductions for Income Tax and National Insurance. 

 Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. 

Further details and how to apply

Please review the full person specificaiton and job description for further information. The deadline for this role is 19 May 2024. Applicants must have the right to work in the UK

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Our UK team is looking for an enthusiastic and committed individual to join us as a Programme Funding Officer (PFO). This is an exciting and varied role working across the funding cycle from the early stage of new opportunities through to grant management. You will be regularly in touch with our country teams, supporting them to engage with UK institutional donors in-country and advising them on compliance for both grants and commercial contracts. You will also get a chance to support partnership development, as well as get involved in advocacy and policy influencing. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.

BACKGROUND INFORMATION AND PURPOSE OF THE POST

The Institutional Relations team is responsible for donor engagement and influencing, institutional funding, and partnerships in the UK. It comprises the Head of Institutional Relations, a Commercial Contracts Manager and three Programme Funding Officers.

As part of HI’s 2016-2025 strategy, we have ambitious targets for growth in institutional funding from UK donors, and more broadly, a focus on building strategic relationships with key UK donors and partners. Given the changing external funding environment and evolving context in the UK, we are looking for an individual who is willing to be flexible and adapt to the context in order to meet the organisation’s needs and have the biggest impact for people with disabilities.

The main purpose of this post is:

· Improving our track record for UK and other funding by increasing internal understanding of donors and funding mechanisms in your portfolio, supporting high quality submissions, grant management and donor compliance

Strengthening relationships with, and generating and managing funding from UK and other institutional donors and partners

MAIN DUTIES AND RESPONSIBILITIES

Promoting our work and building relationships with institutional donors

Supporting the work of the Head of Institutional Relations, you will have sound knowledge of the donors and funding mechanisms in your portfolio, and contribute proactively to influencing their funding strategies and priorities. Duties include:

· Maintain a good understanding of HI’s programmes, strategy and approach and communicate this externally.

· Identify and build relationships with a portfolio of large public and private institutional donors and their key suppliers (e.g. INGOs and for-profit development companies), mobilising colleagues from UK and across the global organisation as required.

· Work with country programmes to develop country-level action plans to engage with local representatives of UK donors and partners, in order to strengthen in-country relationships, influence donors’ country-level plans and access in-country funding opportunities. This will also involve supporting the development of multi-year operational plans and advise on the funding possibilities offered by UK institutional donors.

· Anticipate future trends and the expectations of the donors and funding mechanisms in your portfolio, influence their policies and strategies, and negotiate and consult with them on institutional funding matters, in liaison with the appropriate colleagues from the UK team and federal network.

· In coordination with the Head of Institutional Relations and the Chief Executive, monitor and where needed, contribute to collective work and advocacy initiatives in collaboration with partners and INGO networks (such as the Start Network and targeted Bond groups) with the aim of raising HI’s profile and influencing UK donors in line with our influencing priorities.

Generate and manage institutional funding from UK donors

You will follow and champion HI’s internal institutional funding procedures to identify and analyse funding opportunities from UK sources, contribute to project submissions, and carry out grant management duties. You will:

· Monitor, identify, analyse and communicate all relevant funding opportunities from donors in your portfolio (including development and humanitarian grant opportunities and commercial contracts). This will involve facilitating internal go/no go decision-making for new opportunities and advising, and supporting programme colleagues on positioning and consortium-building when relevant.

· Lead the review and analysis of the requirements in new funding agreements and contracts, advise internal stakeholders on compliance and ensure appropriate contract negotiation and due diligence processes are followed.

· Implement internal procedures for contract/grant management and support the submission of reporting and payment requests according to donor requirements.

Improve our track record for UK institutional funding

You will be responsible for increasing internal understanding of UK donors and funding mechanisms in your portfolio, supporting high quality strategic submissions and donor compliance. You will:

· Create internal communications, train and brief finance, programme and technical staff (including country programmes) on the donors in your portfolio, ensuring they have the tools and knowledge to comply with donor rules, understand donor priorities and focus areas, and maximise the potential for funding.

· Support proposal development, advising on donor requirements, expectations and preferences.

· Build strong relationships and internal links with technical and programme teams and contribute to internal working groups on issues related to institutional funding.

Other duties

· Maintain a positive and collaborative working relationship with HI UK colleagues and the Federal Institutional Funding, and Operations teams.

· Actively contribute to the HI UK operational plan and team work plans, and internal staff meetings.

· Ensure high quality, accurate internal reporting and information management for your portfolio.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs, and relevant networks.

· Represent HI UK at external forums and meetings when relevant.

· Any other activities commensurate with the level of the post, as may be required by the Chief Executive or Head of Team.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

We're looking for a kind, compassionate and resilient Team Leader to join our Islington Mental Health Accommodation Pathway Service.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

About the Role:

Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington. The service provides support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.

For full job details, please visit our website.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Collate and update electronic data bases and systems to record and monitor customer files and outcomes
Coordinate and assess new referrals
Budget management of petty cash and invoice payments
Develop key business relationships with all appropriate relevant customers/external partners to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:

Essential:
Educated to degree level or equivalent
Experience building and develop strong professional partnerships with external providers aligned to their specialism
IT Literate

Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Us

The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year

The Role

We are seeking an experienced Office Manager to join our team on a 14 month fixed term contract to cover maternity leave. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.

You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.

Benefits:

•  30 days paid holiday plus bank holidays.
•  Competitive group pension scheme
•  Health cash plan (HSF) or Healthcare Membership scheme (Benenden)
•  Season ticket Loan
•  Access to the Employee Assistance Programme
•  Hybrid working options
•  Death in Service Scheme

We are seeking an experienced trusts and foundations fundraiser to spearhead the Trusts and Foundations programme at the Hall. This is an exciting new role within the team who are eager to invest in this area of income and see immense potential for growth.

Building upon the current small programme, you will lead on initiating conversations with new funders and effectively convey the funding needs of the Hall and capital appeal. Your focus will be on developing and growing an engaged portfolio of trusts and foundations who share the Hall’s vision and ambitions.

As Senior Trusts and Foundations Manager, you will:

• create and coordinate the trusts and foundations strategy focused on driving growth and income;
• personally manage a portfolio of trusts, foundations and other grant funders giving 6- and 7-figure gifts, ensuring you deliver fantastic stewardship and reporting;
• oversee and develop a high value T&F pipeline, proactively cultivating and building relationships with potential funders;
• produce compelling funding proposals, applications and cases for support to secure transformational restricted and unrestricted donations;
• provide leadership and support to the Philanthropy Coordinator – Trusts & Foundations;
• work closely with the rest of the Philanthropy team to identify and maximise the lifetime support of donors and partners.

Ideal skills and experience: 

• Demonstrable experience of managing and securing 6-figure+, multi-year funding from a range of trusts, foundations and statutory funders
• Proven experience of managing and developing a pipeline of funders
• Exceptional interpersonal and persuasive communication skills, with ability to engage with a wide range of stakeholders of all levels
• Line management experience, and keen interest in motivating and developing direct reports
• A creative flare, team player, proactive and tenacious
• Passion for the arts, sciences and the work of the Royal Albert Hall

Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. The role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.

At TreeHouse School, we're looking for a SEND Officer to join our team.

You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.

You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.

We are looking for someone who has:

• Formal administrative/reception qualification or equivalent experience
• Excellent working knowledge of SEND code of practice and Annual review process
• Experience of working within a similar SEND organisation/school/charity environment
• Experience of using own initiative to plan, organise and manage own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Please note, Ambitious about Autism withholds the right to close the role early if we receive enough suitable applications.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

London Youth has a track record of providing high quality outdoor learning and trips away from home, for over 75 years.  You will be joining us at a critical time as we seek to provide these opportunities for more children and young people than ever before.

As the Director you will oversee the smooth operation of Hindleap Warren, in East Sussex, and Woodrow High House, in Buckinghamshire.  You will also lead on the safety and safeguarding aspects of London Youth’s work, supported by a strong and well-qualified team.

Having already undertaken substantial renovations at Woodrow during the pandemic, London Youth is making plans to improve the Hindleap site.  You will be leading that capital investment programme.

London Youth aims to make more trips happen for our member youth organisations and young Londoners who would not otherwise get the chance. You will have a key role to play in maintaining existing support for this work and securing new opportunities.

Working closely with a highly committed and skilled Senior Team, the Director of Outdoor Centres is a key appointment to the team to enable us to realise our ambitions.

To be considered for this role we are looking for a highly motivated, values-based leader with a passion for improving the lives of young people.

London Youth is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.  To be successful in this role you will need to be personally committed to our anti-racism approach and our broader diversity work.

You will be expected to be on site at least three days a week.

Further details about the role and London Youth can be found on our Careers page, please take a look by clicking the apply through company site button.

If you wish to have an informal discussion about the opportunity, please contact, Alison Henderson, Director of People with the contact details on our job page.

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Location:  Remote (UK-based), role may require occasional travel

Salary: £42,750 per annum 

Length of contract:  Fixed Term until 31 March 2025 

Hours per week:  37 

Reports to: Head of Strategic Programmes 

Closing date:  TBC – 30th April 2024 

Interviews: w/c 6th May or w/c 13th May 2024 

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Project Manager role:   

As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy. 

You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.

Key duties and responsibilities of the Project Manager: 

• Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management. 

• Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects. 

• Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate. 

• Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.

• Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives. 

• Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.

What we are looking for in our Project Manager: 

Essential: 

• Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives. 

• Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets. 

• Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.

• Ability to interpret top-line briefs and turn these into practical action.

• Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers. 

• Ability to work on own initiative to meet objectives in a complex, changing environment 

• Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences 

• Knowledge of a variety of project management principles and frameworks. 

• Commitment to anti-discriminatory practice and equal opportunities. 

• Willingness to travel across the UK on occasion, as required by the job role 

• A basic understanding of the experiences and needs of women and children affected by gender-based violence. 

• An understanding of the role and work of Women’s Aid, and commitment to its values. 

Desirable: 

• Project management qualification.

• Cross-organisational matrix programme management.

• Project management work in a similar not for profit setting. 

Benefits of joining us as our Project Manager include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.

• Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid

We are seeking a skilled and dedicated individuals to join our fundraising team as a Trusts and Foundations Fundraising Officer. In this role, you will play a vital role in researching and applying to grant applications in order to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Trusts and Foundations Fundraising Officer, you will be responsible for maximising income from Trusts and Foundations in order to support SHP’s charitable activities. Working closely with the Head of Fundraising and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful Trusts and Foundations portfolio by focusing on:

• Maximising income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted fundraising.
• Working strategically to build high-impact, high-value relationships with grant funders as well as managing relationships with existing donors.
• Collaborating with teams across the organisation to create compelling fundraising proposals and produce high-quality reports and budgets.
• Proactively maintaining excellent knowledge of Trusts and Statutory fundraising practices in the sector.

Please note the role will follow a hybrid working model, with some days working in our head office in Kings Cross, with ample opportunity to work from home. 

About you: 

• Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Experience of writing bids or applications including any key successes.
• Experience working with other internal departments to maximise collaboration and impact between the teams.
• Experience building and managing relationships with external funders, including in depth research of funders. 

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Important info:

Closing Date: Sunday 5th May at midnight

Interview Date: Week commencing 13th May Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Acquisitions and Discovery Assistant

Salary Range: £28,333.80 - £33,056.10 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 20th May 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.

The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.

In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking. 

There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.

About you

Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.

You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.

Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

This is an exciting new post which will aim to provide support as The Maypole Project develops as a charity and service provider to children with complex medical needs and their families. 

What you will do:

• Provide administrative and technical support to the team
• Scheduling appointments both internal and external
• Travel management, preparation of travel itineraries
• Preparing equipment and materials for client meetings
• Manage and support with ad hoc projects
• Gatekeeping calls
• Creation of content and presentations
• Assisting with reports and evaluations
• Collation of data
• Attending fundraising and support events and activities when required
• Ad hoc administrative duties, such as office stocks and supplies
• Assisting on website, newsletter and social media management

This role description does not provide an exhaustive list of tasks but gives an indication of the main areas of work. It is not a definitive document and may be reviewed in conjunction with the post holder in the light of organisational change. This role should be undertaken within the philosophies, values, policies, and protocols of the organisation. All employees are responsible for keeping their knowledge updated as changes are made. 

We are Global's Make Some Noise - the official charity of Global, the Media & Entertainment Group 

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with the aim to make sure that nobody is left facing life’s toughest challenges alone.

We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold.

To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK. Find out more here.

Guide Salary:

The salary for this role is circa £40,000.

3 best things about the job

• Represent a charity affiliated with UK’s top radio stations and well-known radio personalities like Amanda Holden, Kate Garraway, and Chris Moyles, to deliver standout charity partnerships with a difference.

• Thrive in a dynamic, supportive environment where growth and development are encouraged, surrounded by inspiring teammates.

• Make a tangible impact by using your skills to support good causes across the UK.

Measures of success – 

In the first few months, you would have:

• Identified new opportunities to develop off-air partnership income through corporate funding applications, charity of the year proposals and where relevant, Trust and Foundation applications.

• Developed a solid understanding of Make Some Noise’s offering and charity portfolio, to leverage them effectively for building new partnerships. 

• Provided exceptional account management, ensuring partnership deliverables align with key objectives and ensure smooth implementation using strong project management skills. 

Responsibilities of the role

• Be responsible for securing a fixed amount of new business annually. Identify and secure new high-value partners through proactive prospecting, engaging pitches, and effective relationship building.

• Collaborate with internal stakeholders for seamless partnership delivery, including Grants and Operations, Finance, Legal, and more.

• Brainstorm creative partnership solutions to help us stand out and win both proactive and reactive briefs.

• Identify, explore and network with relevant corporates and philanthropic foundations. 

• Diligently lead account management of large partnerships, providing materials, resources, contracts and project plans as required.

• Produce comprehensive partnership reports to summarize activities to highlight key learnings and recommendations.

• Provide support to Head of Brand Partnerships on all projects and practice adaptability according to external and internal priorities. 

• Develop strong working relationships and exceed expectations with partners to secure repeat business.

• Produce compelling case studies and pitch documents to support new business endeavours and potential award entries.

• Provide leadership and support to the Senior Partnership Executive, providing the tools, processes and encouragement for them to achieve their KPIs. 

What you will need

• Proven track record of hitting fundraising targets within a charity setting, with a goal-oriented mindset.

• Exceptional interpersonal and communication skills, both written and verbal.

• Strong project management abilities, with excellent time management and attention to detail.

• Proactive approach to new business, with a passion for pitching, coupled with strong design and copywriting skills.

• Resilience and resourceful - from problem-solving to generating innovative fundraising ideas.

Desirable qualifications

• Experience in working for a grant-giving charity and / or media environments.

• Track record of securing significant sum multiyear partnerships or restricted grants. 

• Bid writing or charity of the year application experience. 

• Line management experience.