Head Of Operations And Safeguarding Jobs in Flexible Location
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Doorstep Library is a community-focused literacy charity dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support. We are looking for an experienced fundraiser to head up our fundraising and marketing teams.
With one in four 11-year-olds leaving primary school unable to read or write properly, we recruit and train home and online reading volunteers to go into disadvantaged areas of London to help introduce young children (aged 0-11 years) to the pleasure and benefits of reading.
Our unique home-based service, whether in person or online, enables us to find the most appropriate books for every child we visit and build a relationship with the whole family. Our goal is to help children develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life.
We also empower parents/carers to create and maintain a supportive environment by signposting them to local services and community support. Our projects not only improve literacy but also increase family wellbeing and bonding. Our tailored service enables us to help prepare children for school and broaden their opportunities in later life.
Our impact is long-lasting. For us, the ‘happy ever after’ is when we know the power of literacy and the joy of reading are helping a child change their own story for good. Every story shared is a story changed.
JOB SUMMARY
Job Title: Head of Fundraising
Contract Type: Full Time, Permanent
Hours per week: 35 (excluding breaks)
Working pattern: Monday – Friday
Main Location: Hybrid
Reports to: CEO
Direct Reports: Fundraising and Marketing Officers
Annual Salary: 40k
Full Time Annual Leave Allowance: 28 days per annum (includes 3 mandatory days between Christmas and new year), plus bank holidays
Pension Contributions: 6% (based on a 2% minimum employee contribution)
Additional Benefits: flexible working, employee assistance programme, employee discount scheme (Benefit Hub)
JOB PURPOSE
· Strategic responsibility for fundraising, including partnership development and maintaining the charity’s strong relationships with our wide range of funding partners;
· Strategic responsibility for marketing, to increase the charity’s profile and increase engagement;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
· To manage and build upon the income streams for the charity;
· To manage the charity’s fundraising operations including coordinating prospect research and prioritisation, managing workflows, and ensuring effective stewardship of donors, corporate supporters and trust and foundations grants;
· To oversee the charity’s marketing operations, including digital and printed content creation.
ABOUT THE ROLE
We are looking for a Head of Fundraising to report to the Chief Executive Officer. The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Operations and Head of Delivery and Engagement.
You will have substantial, proven experience of working in fundraising and of developing and sustaining partnerships, ideally in the third sector, and of how to build financial sustainability. You will be a highly organised people-person and will be responsible for line managing two Fundraising and Marketing Officers.
You will bring excellent communication skills and the ability to inspire others about our work. With outstanding interpersonal skills, you will have the ability to forge new relationships and you will thrive on enhancing our current partnerships and identifying and creating new ones.
Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London and be driven to share our work with as many people as possible.
MAIN RESPONSIBILITIES & DUTIES
Development and delivery of the charity’s fundraising strategy
· To work closely with the CEO and trustee board to lead on the development, planning and delivery the Doorstep Library’s fundraising strategy, with further development of a longer-term strategy;
· To manage and build upon the income streams for the charity;
· To take a lead on application bids, including managing, monitoring and evaluating all funding applications;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
Grow, develop and sustain our partnerships and income streams
· To lead, deliver and grow our existing relationships with all of our funding partners; foundations, corporates, independent schools and individual donors to raise circa £850K pa;
· To identify new potential partners, working closely with the CEO and board of trustees to develop these partnerships;
· To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems;
· To have responsibility for retaining and engaging the charity’s supporters, this includes providing formal reports and updates on the work of the charity;
· Working with the Fundraising and Marketing Officers to effectively communicate the impact of our work to internal and external stakeholders;
Communications
· Work with the Marketing Officer to implement improvements to our digital presence, including website optimization, social media strategy, and online advertising campaigns;
· Research and analyse sector news/ developments;
· Oversee the creation of the annual report and impact report;
· Create and maintain a stock of case studies/ success stories and photos;
· Monitor and report on the effectiveness of fundraising strategies and campaigns;
Line Management
· To have direct line management responsibility for the Fundraising and Marketing Officers;
· To create an environment where the team feels fully supported and enabled to grow and develop under your management;
PERSON SPECIFICATION
Essential Criteria
1. A proven track record of delivery results in fundraising and/or partnership management
2. Knowledge of successful fundraising from a variety of sources, including at least two of corporates, major donors, individual giving, local authorities and trusts & foundations
3. Proven experience in securing five figure gifts, managing the donor cycle from initial stages through to stewardship
4. The ability to maintain current income streams and identify opportunities for growth
5. Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
6. Strong relationship building skills – experience of working with a wide range of people, from large corporate teams to potential individual donors
7. Highly organised – ability to manage a number of projects and tasks at the same time
8. Ability to generate and implement new ideas and see them through to completion
9. A positive team player, working with, supporting and encouraging colleagues
10. Ability to work flexibly, adapting to rapidly changing demands and opportunities while retaining a clear strategic focus
11. Excellent organisation and administration skills, with the ability to pay attention to detail and use office systems
Desirable Criteria
1.Experience of line managing and developing staff in their fundraising abilities
2.Experience of working as part of a senior management/leadership team providing leadership on fundraising strategy to colleagues
3.Experience of working in a small, close-knit team
4.A knowledge of and/or interest in children’s literature/education sector
RECRUITMENT STATEMENT
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All employees undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all employees, and employees are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.
Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.
This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.
Please read through the provided Job Description and Person Profile for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Head of Services
Salary: £50,000 per annum
Hours: Full Time - 37.5 hours per week (Flexible hours considered)
Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week
Closing Date: 22nd April 2024
Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?
NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.
We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.
We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
· Leading and developing high-quality homelessness support services
· Building and nurturing stakeholder relationships
· Consistently improving quality, impact, and safety within services
We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.
Why NOAH
We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.
We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.
How to apply
To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.
The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commitment to diversity
The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of Operations
Location: Hybrid - Working from home + working in your nearest local city
Salary: £40,000 per annum (+ London Weighting if London based)
Hours: Full Time
Standing Tall is an innovative not-for-profit reducing homelessness. 80% of the people we help are still off the streets and in the same job 12 months later. We’re looking for an exceptional person to manage and support our Talent Scouts to provide consistent and high-quality services across our cities.
The organisation is looking for a versatile person who makes things happen and has a record of success in team leadership and operational management. You will be responsible for ensuring the Talent Scouts achieve realistic targets. You will also champion Standing Tall’s person-centred approach encouraging our Talent Scouts to develop shared reflective practice in this area.
Our Mission
Standing Tall is a not-for-profit that supports and places people experiencing homelessness into stable jobs and safe homes. This year we’re growing from the 3 cities of Birmingham, Manchester, and London into Liverpool, Leeds, and Bristol. In November last year, Standing Tall won Social Enterprise UK’s ‘One to Watch’ award.
About the role…
What you’ll be expected to do:
- Line manage, support, coordinate, and develop our team of Talent Scouts
- Be responsible for improving the quality of the core work that Standing Tall does
- Champion Standing Tall’s person-centred approach enabling our Talent Scouts to develop and share learning on this
- Be responsible for safeguarding concerning Standing Tall’s core work
A bit about you….
What we’re looking for:
- A person who has strong motivation with fire in their belly for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations
- A person with a commitment to quality working with others to constantly improve services
- A person who can encourage, coordinate, and manage a team of staff to provide exceptional services.
Application deadline: 5pm on Thursday 11th April 2024.
Interested?
If you would like to find out more, please click the Apply button to be directed to our website. There you can download the job description and complete the application process.
Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.
No agencies please.
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Team. This role will require the successful candidate to be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled.
The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
Role Requirements
Operational Management
- Manage the generation and distribution of stock, including organising the logistics for van deliveries and collections to meet both shops and customer requirements.
- Support the development and optimisation of the Redhill distribution hub.
- Manage key internal and external stakeholders including suppliers, landlords and internal support teams, ensuring that an efficient and compliant service is maintained.
- Research opportunities to reduce waste and disposal costs and introduce new/improved sources of recycling.
- Develop proposals to improve the operational management of the retail team in support of the retail strategy.
- Work with the Head of Retail and Retail Sales Manager to host Retail Sales Meetings, engaging the team with the broader aims of the charity.
Income Generation
- Manage the full gift aid claim process, working with colleagues and shops managers to optimise gift aid conversion rates.
- Manage the shops e-commerce and online operations, research and implement associated platforms.
- Support sales promotions and seasonal changes across the chain of shops.
- Support colleagues to develop opportunities for niche sales offers.
- Regularly review shops departmental sales performance to support sourcing and supply of specific stock.
- Working with fundraising colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.
Standards and Compliance
- Manage full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Deliver and manage internal and external audit processes working with Retail Sales Manager and Head of Retail to ensure that all audit actions and recommendations are delivered by the team.
- Adhere to the policies and procedures of The Children’s Trust.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
With You have an exciting opportunity in our Stoke Community Drug and Alcohol service for a Safeguarding Manager, to contribute to the development of a fully integrated safeguarding culture. We’re looking for an experienced Qualified Social Worker, with exceptional leadership skills and expertise within safeguarding - if this sounds like you, we’d love to hear more.
Please note that this role may close early should sufficient applications be received, so early application is advised.
Reporting into the Head of Safeguarding, the postholder will be responsible for ensuring robust compliance within the service, including with external regulatory bodies and will work closely with colleagues in the Operations Leadership Team, sharing effective practice as required. You will be responsible for raising the standards of safeguarding practice we provide to our service users to ensure that they are safe, effective, and responsive to client needs and will work alongside colleagues to improve outcomes. You will be accountable for ensuring that safeguarding is always a priority and will be the subject matter expert within the service, providing them with support to deliver high-quality services.
This is a truly hands on role, making a tangible difference to our services and those who access them.
REQUIRED SKILLS
You will be a compassionate and motivated Social Worker, with the ability to connect quickly with the people we support, treating them respectfully and with dignity and ensuring that they are at the heart of our organisation. We’re looking for demonstrable experience of leadership within safeguarding services, ideally within the substance misuse arena and within complex organisations. As a visible and inspirational leader, you will drive a culture of cohesion within your team. Fundamentally, we are looking for someone who is passionate about what we do, bringing a dynamic and proactive approach. We have exciting plans for the future - there’s never been a better time to join us!
To carry out this role successfully you will:
- be a Fully Qualified Social Worker (BASW, DipSW, CQSW, CSS), and registered with Social Work England
- be able to demonstrate your experience of working across complex health, social care or criminal justice landscapes, and have experience working in partnership with a range of statutory and non-statutory agencies
- be able to demonstrate experience of providing leadership in safeguarding services
- have experience of managing and leading drug and alcohol, mental health or similar services
- be able to demonstrate a proven track record of provision of supervision to registered Social Workers
- The ability to build effective relationships with a range of internal and external stakeholders
A full job description and person specification is available on request.
Please note that you must have current Social Worker England registration to be considered for this position.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
BENEFITS
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Finance
The Landscape Institute are delighted to be advertising the role of Head of Finance.
To fill this position, we are looking for a Head of Finance professional who can help build a positive, supportive work culture that aligns with our strategy. Reporting directly to the CEO, the Head of Finance is fundamental to our success as a membership organisation and charity.
This is a critical position within the senior leadership team and will operate at a strategic and operational level, taking overall responsibility for the financial management, financial risk management, procurement and compliance functions. The post holder will be a qualified accountant who is responsible for the development of financial strategy, long term financial forecast, management accounts, reports, organisational performance and framework as part of a dynamic senior leadership team. The role requires an individual capable of thinking strategically and being hands-on.
To fill this position, we are looking for a highly knowledgeable individual who has significant previous experience operating within a charity and membership organisation.
To be successful you will have
- A qualification in accountancy (CIMA, ACCA, ACA, CIPFA) and an active member of a professional body/network.
- Extensive experience of providing financial leadership and oversight in organisations.
- Demonstrable experience of leading change, building organisational capability, and driving performance and inclusion, in a people positive manner.
- Experience of leading and co-ordinating organisation-wide business plans, monitoring and evaluating performance in line with financial resources.
- Strong knowledge of charity governance and company law and regulatory bodies returns relating to charity and company finances.
- Knowledge of financial regulations, including statutory accounting, budgeting, forecasting management reporting and cash management.
- Ability to successfully interact with the Board and other key stakeholders and lead presentations to the Board and sub committees on financial matters.
- Recent experience of producing annual consolidated statutory accounts, in compliance with FRS102 and supporting external and internal audits
If you have the skills, energy, and passion to join us on this exciting journey, we would love to hear from you.nance.
The client requests no contact from agencies or media sales.
Our dynamic programme and grants team at Youth Futures is looking for a capable, proactive person to provide administrative support to ensure the smooth running of our grant-making lifecycle.
The key purpose of the role is to help the team embed and further enhance our grant management processes. This will include administering our grant database, checking payments, dealing with enquiries and overall record keeping. You will support the coordination of grant making processes from end-to-end, facilitating clear communication and effective collaboration across internal colleagues and our grant administration partner.
You will bring a proactive, hands-on approach, supporting multiple internal customers and strands of activity while working to tight deadlines. The role would be a great opportunity for someone interested in youth employment or grantmaking to gain relevant experience and exposure to our work. We are expanding our Programmes & Grants team and have a number of opportunities available.
This is a part time role (22.5 hours per week) and can be based at any of our hubs located in London, Birmingham or Leeds.
For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
MLC are proud to be partnered with Young Roots to recruit their new Head of Finance & Internal Operations.
Currently celebrating their 20th anniversary, Young Roots is a rapidly expanding, London-based charity working with young refugees and asylum seekers aged 11-25, most of whom are alone in the UK without their families. Having grown significantly over the past 4 years, they support young people to improve their wellbeing and fulfil their potential, through intensive one-to-one casework, youth and sporting activities, English language mentoring, youth leadership and access to specialist therapeutic and legal advice.
They are also now utilising our years of frontline work and deep understanding of the challenges faced by young refugees and asylum seekers for policy influencing and campaigning, to bring about positive change.
Reporting directly into the CEO, the role is a key member of the senior leadership team, with significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. With multiple offices across London, the role is hybrid but has a number of options to be as flexible as possible.
Main responsibilities of the role:
- Manage, lead and develop a team of 4 direct reports across finance, HR, estates and IT, ensuring high quality delivery across all areas.
- Oversee the production of accurate, timely and easy-to-understand financial reports on a monthly basis, as well as ensuring procedures are in place for annual budgeting and forecasting.
- Grow an excellent finance and ops team to match the expansion of the organisation, ensuring processes and policies also grow and are fit for purpose on a regular basis.
The successful candidate will:
- Be a qualified accountant with experience working in the not-for-profit sector or have experience working with charities from an audit perspective.
- Have drive and ambition, but they don’t necessarily need to have held a similar role beforehand. Someone stepping up into their first SLT role would be a great fit for the organisation.
- Understand and deliver on the need to take both a high-level strategic approach, as well as get their ‘hands dirty’ when the need arises.
- Have experience dealing with large and complex restricted funds, demonstrating understanding of how best to process and streamline these.
This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to shape an organisation for years to come.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We operate a system of safer recruitment and employment is subject to receipt of satisfactory references, pre-employment checks and a DBS check.
The closing date for applications is Sunday 14th April and first interviews will be held on Monday 22nd April. Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Do you have the ambition to make a difference to autistic children and young adults?
At Ambitious about Autism, we stand with autistic children and young people, champion their rights and create opportunities. This is a great time to join team Ambitious, as we continue to progress our innovative and exciting plans laid out in our Time for Ambition strategy.
We an exciting opportunity for a Lead Speech and Language Therapist, who shares our vision. As the charity's Lead, you will be passionate about improving the quality of life for autistic children and young people with additional learning disabilities. You will be a professional lead to the Speech and Language Therapist Team, overseeing the quality of therapy within Ambitious About Autism's education settings, ensuring the teams make a real difference to outcomes for Children and Young People. You will provide line management and supervision to the Senior Speech and Language Therapist and main grade Speech and Language Therapist as required
You will work within a Trans-Disciplinary Team, support the Head of Integrated Services to review and develop the team's approach to meet the needs of students. You will also across all Ambitious About Autism's education settings, evaluating and delivering an excellent and responsive speech and language therapy service. This role can be based at our Ambitious Collage setting in West London or out TreeHouse School setting in North London.
The successful candidate will have:
- Strong Experience of effective line leadership and leading change.
- Experience of using clinical reasoning skills and setting appropriate goals in complex cases
- Effectively applies specialist speech and language therapy skills and knowledge with children and /or young people who have autism and other co-occurring conditions to improve outcomes
- Applies the latest research evidence and evaluative thinking to practice
- Manages a complex caseload and prioritises and delegates effectively.
Please see the full recruitment pack on the link below.
In return, we offer excellent benefits including flexible and hybrid working, very generous holiday allowances, access to professional development, membership fees paid, welcome bonus and more.
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to young people we work with
If you would like more information about the role or would like an informal, confidential discussion please contact Stephen Vickers.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The Youth Services Manager is a key senior position leading on the design and delivery of Caring in Bristol’s services tailored to 16-25 year olds. The postholder also acts as the safeguarding lead for the organisation.
Our youth services take a person-centred relational approach. Our youth team stand alongside young people, working together to tackle the barriers to stable housing. This role also has the exciting opportunity to shape our innovative new small-scale accommodation provision.
As the Youth Services Manager you will play a key role in developing our work supporting young adults that prevents or stops the development of a homelessness crisis.
There are two key services which this role would oversee:
· “Project Z” - Ongoing one-to-one floating support by specialist youth practitioners for 16-25 year olds, many of whom will be experiencing multiple disadvantage; a key objective is building trusting relationships that can help to facilitate positive change.
· “Z House” - A project launching in Spring 2024; an innovative new model for short term youth accommodation for 18-25 year olds in Bristol, delivered primarily by community volunteers. We are in the final stages of constructing the space and the initial service design, with the aim to pilot the concept for the next 12 months.
Both services incorporate group work, drop-in activities and co-production to ensure we are making them accessible to young people who may not usually participate in more traditional support models.
The role will work closely with our other operational managers to ensure that our volunteer management, data systems and performance monitoring are best practice.
The role will have line management responsibility for project staff including the Senior Youth Practitioner, Shelter Coordinator and some oversight of volunteers.
KEY RESPONSIBILITIES
- Lead on the coordination, delivery and development of our youth-focused services.
- Leadership of the youth services staff team, providing line management, pastoral support, supervision and development opportunities.
- Develop effective collaborative networks and partnerships with relevant organisations that support young people in Bristol, promote the broader work of CiB, act as a representative of the charity.
- Work closely with the Head of Operations and Prevention Services Manager to develop a consistent approach and operational resilience, including participating in the on-call support rota for all services.
- Act as the Safeguarding Lead for Caring in Bristol, with the support of the Head of Operations and Deputy Safeguarding Lead, providing organisation-wide support and advice to ensure concerns are captured, acted upon and escalated where necessary.
For the full specification and Skills/Experience required, download the job description or find it on our website.
To apply please fill in the attached application form and send via email to us with the subject line Prevention Services Manager
The client requests no contact from agencies or media sales.
St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of wellbeing activities. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities. This is an exciting time to join St Hilda’s East as we organise a series of celebrations and events to commemorate our 135th anniversary.
As Head of Funding, you will play a vital role in identifying and securing funding from a wide range of sources to sustain and further develop services across the organisation. As a member of the Senior Leadership Team, you will contribute to strategic decision making, with lead responsibility for developing and implementing our fundraising strategy.
This job is for you, if you:
· are an accomplished fundraiser with significant success in attracting funding from diverse income streams
· have had significant success in applying to grant making trusts and statutory agencies
· have the ability to develop positive relationships with a diverse range of people including prospective corporate sponsors, high net worth individuals, grants officers, partners, colleagues, and service users
· possess excellent writing skills with meticulous attention to detail
· have a proactive and creative approach to solving problems and developing new sources of income.
How to Apply
Visit our website for the Job Description and full Person Specification and instructions on how to apply.
Closing date for applications: 15th April 2024 at 9.00 am
Interviews: 22nd and 23rd April 2024
Our Recruitment Policy
St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: £28k-£35k pa depending on experience and knowledge
Closing date for applications: Wednesday 13 March 2024. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs in a shelter environment
- Strong knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Job Purpose
Your legacy will be a tangible impact on slowing down climate change and helping nature recover by providing operational support to help Avon Needs Trees (ANT) to achieve its goals to plant hundreds of thousands of trees and enhance complementary habitats.
You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of thirteen (which will double over 2024), over 1,000 volunteers and ownership of 170 acres (soon to be 600 acres) of land that will grow woodlands of over 160,000 trees.
We are looking for a positive and organised person with strong operational and administrative skills to help take ANT prepare for exponential growth over the next year.
Main responsibilities
● Supporting the Head of People and Operations with operational tasks (including safeguarding, health and safety), HR functions (including recruitment) and office management
● Supporting the Chief Executive and other Heads on administrative and operational tasks as required
● Supporting the implementation of ANT’s woodland projects by providing operational support, minute taking, meeting scheduling and other tasks as required by a member of the Senior Leadership Team
● Supporting the Finance Manager with finance tasks as required
● Work with the Governance and Compliance Officer to ensure the administrative smooth-running of the charity, supporting the team in a number of agreed areas
● Respond to general public enquiries received by phone, email, post and social media, and allocate enquiries to our team
● Researching and gathering information for reports
● Filing documentation on our online filing system
● As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities
● Occasional on site logistical support
● Other duties and opportunities as required
Working relationships and expectations
● As a member of the operations team, you will report to the Head of People and Operations, but will also be task managed by the Chief Executive, other Heads, and Managers / Leads depending on where your support is needed.
● You will be part of a dynamic and rapidly growing team, and you will have a positive and flexible approach to working and change.
● Hybrid working between home and our office (currently on Gloucester Road, Bristol)
● Occasional evening and weekend working will be required but this is not a substantial feature of your role
● Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times
● Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws
The client requests no contact from agencies or media sales.