Head Of Service Jobs in Holborn, Greater London
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
Context and Background
The innovative services that we develop are a critical part of the NSPCC’s fight for every childhood. We transform lives by working directly with some of the most vulnerable children and families. This role will help develop our service offer in respect of preventing and tackling child sexual abuse, with a focus on the ongoing development, coordination and implementation of our secondary education service. This aims to support secondary education settings to be places that foster healthy relationships and keep, young people safe from abuse.
Job purpose
• Scoping, leading and project managing programmes, services and products within the Development and Implementation Team within set timescales and budgets.
• Managing a matrix approach to service development and design, bringing together people, resources, skills and talent from across the organisation to conceptualize, design and create new programmes, services and products
• Working with a range of internal and external stakeholders to ensure that all new developments are informed and underpinned by evidence, have a theory of change and support the NSPCC in delivering its strategy
• Working with research colleagues to plan how outcomes and impact will be measured for each new development.
Key relationships - Internal
Reporting to the Associate Head of Development with close links to the Head of Development and Implementation, the post holder will work closely with an internal project team, managing workstream leads from digital, comms, content development, schools service, income generation and subject matter experts and have frequent interaction at Director level and other senior stakeholders. They will be in frequent contact with multiple teams and directorates as they operate a matrix style of project development.
Key relationships - External
This role will develop relationships at Director level and other senior stakeholders across a range of external partners including from Education, Children Services, Police, Health Partners and the third sector for the purpose of influencing, learning, collaboration and engagement. They will also work closely with participation and people with lived experience who support service development.
Main duties and responsibilities
1. Project delivery
· Accountable for end to end delivery of the development and delivery of projects within the D&I team, with a focus on education
· Ensure projects are well managed and desired outcomes are achieved and benefits realised
· Lead a matrix approach to service development and design bringing together a multifaceted team from inside and outside of the NSPCC
2. Governance
· Establish and maintain an effective governance and project framework for any development
· Ensure the correct oversight and controls are in place
· Ensure project paperwork is complete including risks and issues logs
· Produce up to date high quality reports and data in relation to the project
3. Quality
· Work with quality assurance processes to ensure all services developed are to a high standard and regularly reviewed for accuracy
· Review, scrutinise, challenge and apply evidence from a wide variety of sources to inform development
· Work with research and evidence colleagues to test and learn and improve services
4. Relationships
· Actively seek input from a range of subject matter experts and those with lived experience as part of any development
· Work closely with colleagues from across multiple teams and departments during all stages of development
Responsibilities for all Staff within the Strategy and Knowledge
A commitment to safeguard and promote the welfare of children and young people
• A sound understanding of and commitment to equality, diversity, and inclusion.
• Commitment to living our values and guiding principles, as set out in our strategy.
Person specification
1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education
2. Experienced in managing complex, fast paced, multi-agency/client relationships and cross organisational teams to deliver multiple projects
3. Significant experience in the successful design and development of innovative, evidence based services, ideally within the education sector
4. Application of structured project management techniques to plan, monitor and deliver projects involving many stakeholders and teams in their delivery
5. Understanding of implementing evidence-based programmes, within public services
6. Evidence of excellent interpersonal, influencing and networking skills and an ability to establish credibility with external professionals and stakeholders
7. Highly developed communication and presentation skills, able to explain complex technical information clearly and confidently, to a range of technical and non-technical audiences
8. Financial acumen and experience of financial modelling and developing and managing budgets
9. A personal commitment to ending cruelty to children, and to making safeguarding everyone’s responsibility.
This role is homebased/flexible but does require some travel within the UK.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
MLC are proud to be partnered with Young Roots to recruit their new Head of Finance & Internal Operations.
Currently celebrating their 20th anniversary, Young Roots is a rapidly expanding, London-based charity working with young refugees and asylum seekers aged 11-25, most of whom are alone in the UK without their families. Having grown significantly over the past 4 years, they support young people to improve their wellbeing and fulfil their potential, through intensive one-to-one casework, youth and sporting activities, English language mentoring, youth leadership and access to specialist therapeutic and legal advice.
They are also now utilising our years of frontline work and deep understanding of the challenges faced by young refugees and asylum seekers for policy influencing and campaigning, to bring about positive change.
Reporting directly into the CEO, the role is a key member of the senior leadership team, with significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. With multiple offices across London, the role is hybrid but has a number of options to be as flexible as possible.
Main responsibilities of the role:
- Manage, lead and develop a team of 4 direct reports across finance, HR, estates and IT, ensuring high quality delivery across all areas.
- Oversee the production of accurate, timely and easy-to-understand financial reports on a monthly basis, as well as ensuring procedures are in place for annual budgeting and forecasting.
- Grow an excellent finance and ops team to match the expansion of the organisation, ensuring processes and policies also grow and are fit for purpose on a regular basis.
The successful candidate will:
- Be a qualified accountant with experience working in the not-for-profit sector or have experience working with charities from an audit perspective.
- Have drive and ambition, but they don’t necessarily need to have held a similar role beforehand. Someone stepping up into their first SLT role would be a great fit for the organisation.
- Understand and deliver on the need to take both a high-level strategic approach, as well as get their ‘hands dirty’ when the need arises.
- Have experience dealing with large and complex restricted funds, demonstrating understanding of how best to process and streamline these.
This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to shape an organisation for years to come.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We operate a system of safer recruitment and employment is subject to receipt of satisfactory references, pre-employment checks and a DBS check.
The closing date for applications is Sunday 14th April and first interviews will be held on Monday 22nd April. Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
At WithYou we are looking for a Regional Head of Marketing and Communications (East of England) to join our organisation. This is a part time, fixed term maternity cover position working 30 hours per week until May 2025. The role is home based with regional travel across the East of England (predominately the North East). This role is an excellent opportunity to lead the organisation's regional marketing and communications activity in the East of England.
Please note that this role may close early should sufficient applications be received, so early application is advised.
Reporting into the Director of Marketing and Communications, this role will join our Marketing and Communications directorate, an innovative team of people who are committed to raising the profile of WithYou. If you are looking to join a forward thinking, values-driven charity and have the passion and expertise to drive our marketing and communications offering, we'd love to hear from you.
In this role you will provide clear direction for marketing in your region by translating our Marketing and Communications strategy into effective operational plans to enable us to help more people get better, whilst building our reputation and profile with our key external stakeholders, ensuring we have a strong, recognised brand and clear positioning.
In addition, you will forge strong relationships to influence and provide clear direction and leadership on all marketing and communications activity to your regional clinical and operational teams, helping to embed the newly formed Marketing and Communications Directorate and position it at the heart of the organisation.
This is a part time, fixed term maternity cover position working 30 hours per week until May 2025. The role is home based with regional travel across the East of England (predominately the North East). The salary for this role is £52,000 - £58,000 per annum pro rata.
REQUIRED SKILLS
We are looking for demonstrable experience in a similar role, with knowledge of the approaches, tools and techniques that support clear implementation of marketing and communications. It is essential that you have experience of adapting central messaging for specific audiences, along with a proven ability to grow the reach and impact of social media. This is a busy team, with multiple priorities ongoing and huge plans for growth, so it's important that you are highly organised and able to manage your time effectively.
We want to foster a positive and empowering culture and are looking for someone who can build meaningful relationships with diverse teams, exciting them about what our activity can help them to achieve. As such, it is imperative that you possess the ability to listen, engage, influence and build relationships at the highest levels. A full job description is available on request.
We’re looking for:
- A relevant degree or equivalent experience.
- Evidence of continuous professional development.
- Experience of operating successfully in a marketing and communications role.
- Knowledge of the approaches, tools and techniques that support clear implementation of marketing and communications.
- Extensive experience of stakeholder management and engagement.
- Experience of adapting central messaging for specific audiences.
- Proven ability to grow the reach and impact of social media.
- Experience working with both local and national media.
- Ability to make stories simpler and more interesting.
- Exceptional ability to communicate through writing and talking.
- Strategic thinking ability and operational judgement.
- Ability to listen, engage, influence and build relationships.
- Exceptional communications skills and the ability to engage people across a large diverse organisation.
- Ability to work flexible and unsocial hours as required.
- Commitment to the organisation's Guiding Principles and Behaviours.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We Are With You.
BENEFITS
- Competitive salary
- 30 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Director of Services
Salary: From £65,000
Location: Hammersmith with travel to different delivery sites as required
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police and Prison Vetting.
Thank you for your interest in joining us as the next Director of Services at Advance. The Director of services will provide senior strategic leadership for all Advance front-line services, including overseeing our criminal justice work, domestic abuse service delivery and young women and girls’ programmes.
We are a community-based organisation who lead in best practice approaches to supporting women. Everything we do is driven by our six founding principles:
· By and for women
· For young women and girls
· Justice for Women
· Wrap around Community Support
· Collaboration and Partnership
· Systems Change
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As the Director of Services, you will provide senior strategic leadership for all Advance services across London, East and South England, including our Domestic abuse services, Criminal Justice services and Women’s Centres, Diversion services, Young Women’s services and other work which compliments the mission and values of Advance.
The Director of Services will be responsible for building and maintaining strong relationships and engagement with voluntary and statutory partners, funders and commissioners. Working alongside the CEO, Directors and Trustees, the post holder will be responsible for developing and delivering high quality services aligned with Advance’s strategic aims. Representing the organisation externally on services’ groups, events and conferences, the post holder will support the development of the organisation’s strategic plans to ensure the sustainability, development, and excellence in the delivery of the services to the communities we serve.
The post holder will work to adhere to and develop quality systems, lead, motivate and inspire passionate and dedicated teams of staff and volunteers and develop policies as part of the senior leadership team to ensure strong systems and working practices across Advance. They will also work closely with the Advance board, reporting to and participating in relevant sub-committees, to ensure effective governance.
To be successful as the Director of Services you’ll need the below experience and skills:
· A proven track record of senior leadership in providing services to women experiencing violence and abuse, women in contact with the criminal justice system or similar social care or social justice services
· Exemplary relationship and networking skills, experience of developing and maintaining strong partnerships and stakeholder relationships.
· Thorough knowledge of safeguarding adults and child protection issues
· An excellent understanding of management and quality assurance processes and systems such as Women’s Aid accreditation framework.
· Experience of managing and working within budgets and of tendering/fundraising processes.
· Ability to lead by example, inspire and motivate teams and manage a complex workload.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Wednesday 3 April 2024 @23:59
· First stage interview taking place on 17 April 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Job Title: Counselling Service Manager
Reference: CSM0324
Location: London Borough of Islington
Working Hours: 37.5 hours per week
Salary: £42,000 per year
Age UK Islington is a local charity that supports people with a range of health and wellbeing services. Our services are available to all adults who either live in Islington or have an Islington GP.
For more information about Age UK Islington please visit our website
We are recruiting a counselling service manager, to lead and develop our counselling service. This is a new service and new position within a thriving organisation and requires an experienced leader (BACP, UKCP or BPC accredited). It is essential to have experience of Integrative Counselling, management and working in an organisational setting, along with a willingness to embrace and develop a broad range of counselling models. Experience and practice in mentoring trainees and counsellor supervision is also integral to the role. The successful candidate will need to demonstrate high levels of professionalism, leadership and management skills. Close liaison with the Head of Services – Personalised Care & Support, Team leaders and staff across the organisation is vital.
For full details of the role please see attached job description and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Contract length: Permanent
Location: London
Hours per week: 35
Salary: up to £40k pa dependant on experience
Closing date for applications: We will interview on a rolling basis; interested candidates are encouraged to apply as early as possible. We reserve the right to end the vacancy prior to the closing date.
First interview date: First interviews are held over Microsoft Teams on a rolling basis
Second interview date: Candidates successful at first interview will be invited to visit Mayhew for a formal in-person interview
Are you looking for a different sort of role? One where you can positively impact the welfare of dogs, cats and their owners?
Mayhew is a unique organisation. Our passionate and diverse team of around 80 staff and 150 volunteers provides expert veterinary care, rescue and rehoming services, programmes in the community, and guidance and support to improve the lives of dogs and cats in need, in London and abroad. Currently the need for our services is greater than ever so we are looking to recruit an Head RVN with an interest in shelter and charity medicine.
We have had a community vet clinic on site at our historic Northwest London shelter since 1925. For nearly 100 years, our London clinic has delivered many tens of thousands of treatments to dogs and cats. Through our modern, well equipped veterinary clinic we provide a range of preventative veterinary treatments free of charge, and without judgment, to those who are unable to afford it. We also carry out a wide range of surgeries and treatments in order to prepare the Mayhew animals in our care for rehoming.
Our clinic is RCVS accredited and we are a training centre for veterinary students at the University of Surrey. More information about us can be found on our website.
Our Clinic operates 7-days per week and open to the public Monday to Saturday. Our Head RVN works 35 hours per week, 8.30am to 4.30pm, Monday to Friday. From time to time to we require extra cover on weekends and bank holidays, and out of office hours in the event of an emergency. A share of the extremely quiet, on-call rota is required, this averages about five nights a month which is paid as overtime,
We are a caring and supportive team which when fully staffed will include 3/4 vets, 3/4 nurses, and a clinic receptionist, we are also supported by the lovely animal care team and our volunteers who regularly help us out in the clinic giving our nurses more time to be nurses!
We are looking for a Head Nurse who is a qualified RVN with 5 years + PQE, ideally experienced in shelter medicine, who shares our compassion and commitment for animal welfare. The Head Nurse will bring inspirational, progressive and collaborative leadership to our team of nurses, animal carers and clinic receptionist.
Generally, you will:
- Be responsible for the day-to-day smooth running of the clinic
- Support the Head of Clinic to enable us to grow our reach and deepen our impact on
- Manage and develop our team of nurses, animal carers and clinic receptionist.
To be successful in this role, you need:
- To be a listed member of the Royal College of Veterinary Surgeons with at least 5 years+ post qualification experience
- Have a passion for animal welfare and improving the lives of dogs and cats who need us the most.
- Experience leading, line managing and developing a high performing team
- Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Do you have a passion for ending poverty, building partnerships, and growing the Kingdom of God? Then join our energetic, visionary and creative team.
We’re looking for an experienced and driven fundraising and communications professional to help us achieve God’s vision of human flourishing.
In this varied and versatile position, you’ll lead our fundraising and communications team and play a key role in resourcing and promoting CUF’s work to follow Jesus in serving the most disadvantaged people in our communities. You will help us communicate and celebrate the positive impact that churches have in the places in which we live.
As a key member of our management team, you’ll develop and implement comprehensive fundraising and communication strategies to help us deliver impactful work with the Church of England and other Christian denominations.
With a broad range of responsibilities across fundraising, communications, marketing and public relations, you’ll play a leading role in celebrating the CUFs achievements through powerful story-telling, impact reporting and effective media relations. You’ll also develop our digital strategy, with overall responsibility for our website, social media channels and email marketing.
How to apply
For an informal conversation about this role and for more information, please contact our Deputy CEO, The Rev’d Adam Edwards
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: Midday Monday 15th April, with interviews Tuesday 30th April (in London)
Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.
The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.
Role responsibilities
· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.
· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.
· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.
· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.
· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.
· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
· Leading complex delivery programmes nationally and locally,
· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.
· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
Key Stakeholders
· Director of Operations
· Operations Leadership Team
· Head of Pathfinding
· Head of Financial Inclusion
· Head of Strategic Communications
· Head of Brand and Marketing,
· Head of Audience Insight and Engagement,
· Head of Supporter Retention and Development
· Head of Strategic Church Engagement
· Head of Strategic Development and Head of Evidence and Impact
· Head of Policy and Research
· Network Leads and Area Managers
· Head of Safeguarding and Quality
· Head of Volunteering
· Food Bank Network
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Head of Children and Young People’s Counselling and Wellbeing Services
Do you want a rewarding and influential role where your success directly contributes to the protection and growth of support services for children and young people subjected to sexual violence and abuse?
This is an opportunity for a Head of Counselling and Wellbeing Services to join at an exciting time to ensure the charity maintain the recent period of growth and continue to support survivors through specialist, trauma-informed services.
Stand with survivors and challenge victim-blaming attitudes.
Position: Head of Children and Young People’s Counselling and Wellbeing Services
Location: Birmingham/hybrid
Hours: 38 hours a week (full time). Hours to be negotiated (flexible working available)
Salary: £37,261 per annum
Contract: Permanent
Closing Date: 15th April 2024. However, shortlisting will be taking place on a rolling basis so we advise applying as early as possible.
The Role
This is a rare and exciting opportunity to join the leadership team of a specialist charity for children and adults subjected to sexual violence and sexual abuse. You will be responsible for supporting the Chief Executive in meeting strategic objectives surrounding the provision of compassionate, timely and trauma-informed CYP counselling and wellbeing support; establishing and nurturing supportive relationships with partner CYP organisations; supporting the team in collective care to grow, flourish and develop in their roles and continue leading the charity as a reflective and responsive organisation. Your role will also involve impact and evaluation, communications and operations.
You will lead in the safe delivery, strategic direction and development of the trauma-informed CYP counselling and wellbeing services. You will support the Chief Executive and work closely with Heads of Services to implement the strategic direction of the organisation, manage operations, strengthen sustainability and to continuously improve the effectiveness and impact for the CYP we support.
This position offers an established role in a leading specialist rape and sexual abuse support charity and value-led, relational and strategic service provision to help the charity achieve the CYP service mission
About You
If you have experience in offering and shaping trauma-informed CYP services, therapeutically supporting CYP and leading individuals with a relational approach, this role could be for you. You will also need to show how you will live the charity’s big-hearted, bold, believing and trauma-informed values through this role.
About the Organisation
Join an award winning, long established and well-respected specialist charity supporting children and adults of all genders following rape, sexual abuse and sexual exploitation. A vibrant, growing organisation that believes survivors. If you are big hearted, can the empathy that survivors deserve and need… then we would love to hear from you!
Benefits include:
- Wellbeing support and resources
- Training opportunities and access to specialist resources
- Pension
- Mileage allowance
- Hybrid working
- Time off in lieu (TOIL)
- Awards and recognition
- 35 days annual leave, with it increasing with length of service: after 5 years’ service, it increases from 35 days to 36 days.
The charity is committed to equality and valuing diversity. This includes a commitment within the recruitment and selection processes, applications are welcome from across the community, especially applicants with a protected characteristic to join a bold, believing and big-hearted team.
We also welcome applications from individuals with lived experience of sexual trauma who also meet the person specification, so everyone can work together, engage and amplify survivors’ voices throughout all the work.
You may also have experience in areas such as Counselling, Counsellor, Lead Counsellor, Head Counsellor, Counselling Manager, Director of Counselling Services, Counselling Service Manager, Head of Service, Service Manager.
Should you hear nothing from by 30th April 2024, you may assume that you have been unsuccessful on this occasion.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Your new company
Working with an exceptional charity who provides incredible support to thier beneficiaries and families.
Your new role
You will be responsible for effective strategic financial management and planning. Working with the Director of Finance and Corporate Services, Head of Financial Accounts, and the Senior Management Team.
Key responsibilities
- Managing the organisation's annual budget setting
- Development of efficient and accurate budgeting and reporting tools
- Ensuring all relevant stakeholders are provided with the financial information.
- Development of financial key performance indicators
- To work with the Director of Finance and Corporate Services to ensure the delivery of high performing, value for money and customer focused services.
- Responsible for the quarterly reports and committee papers with support from the Director of Finance and Corporate Services.
- Formulate and deliver the annual budget and long-term business models.
- Lead and motivate staff in the provision of a high-quality service to colleagues and delivering a culture of customer focused continuous improvement and value for money.
What you'll need to succeed
You will be a qualified accoutant and will haev very good expereince of developing management reporting systems. You will have worked with budget managers and will be effective providing them with valuable decison making support. Your excel skills will be excellent but you will ideally have used report writing systems as well. You must have established management skills and be able to provide clear leadership and direction
What you'll get in return
Flexible working options available. 2 days in the London office
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Are you passionate about volunteering?
YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.
Job Purpose:
To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.
To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.
To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.
Main Responsibilities:
- To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.
– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.
– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.
– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.
– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.
– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.
– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.
– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.
– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.
– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.
– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.
– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.
– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.
– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.
– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.
– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.
– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.
– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.
– To develop and maintain effective relationships with all key stakeholders.
– To identify improvements and recommend these to the Head of Central Services for consideration.
– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.
Location: Princes Road, Redhill, Surrey, RH1 6JJ.
Salary / pay rate: £28,000 to £30,000 per annum
Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.
Closing date & interviews:
Closing date Tuesday 30th April 2024
The interviews to be held Wednesday 8th May2024
Background and role purpose
Consortium hosts the largest network of Lesbian, Gay, Bisexual and Trans + groups, projects and organisations in the UK (600 members) and offers a range of support so that they can deliver vital support and services to over 5 million LGBT+ people, their friends and families. We are also a specialist grant funder, having provided over £1.75m in grants since 2019, across 275 awards, with this being an exciting area of growth falling within the remit of this role.
We are recruiting for a Head of Partnerships and Development who will support our charity, and the LGBT+ sector, to continue growth in an appropriate and sustainable way. We are seeking an excellent relationship builder who can help us maximise our ability to generate positive social impact through relationship-building and fundraising skills.
As Head of Partnerships & Development you will be responsible for managing key business partnerships, identifying new potential income streams (for Consortium & the LGBT+ sector), and exploring opportunities to increase the impact of our work.
You will devise creative and innovative strategies including campaigns with partners, liaising with corporate contacts and building and developing relationships with new key stakeholders.
You will provide line management and support to the existing Partnerships and Development team of 5 team members (LGBT+ Fund Development Manager; Grants Officer; Communications Officer; 2 National LGBT Heath Partnership Officers). We adopt a collaborative approach across the team, so there are opportunities to actively engage with others across the entire team so we can maximise the impact we have as a charity.
You can read about our approach and our core focus in our Strategic Plan. You can also read more about our grant giving activity in the evaluation of our latest Fund.
As with all of our roles, we are looking for someone who is generous with their knowledge and skills so that our Members and Grantees can also benefit and develop their own organisations in a similar way through training, resource development and other engagement work.
The successful candidate will work closely with the Chief Executive, and our Head of Membership and Engagement, but also be expected to operate with a good level of autonomy, using their own initiative and curiosity to identify partners and win them over with solid cases for support.
Main duties
- Manage and maintain existing partnerships with key external stakeholders (e.g. funding sector, public sector, academics).
- Develop new relationships and exciting opportunities with our partners.
- Working alongside the CEO and Head of Membership & Engagement, identify and lead on new income opportunities for Consortium and its Membership.
- Develop relationships with potential donors and funders.
- Lead the charity in developing new corporate relationships.
- Identify opportunities to develop and increase comms around LGBT+ voices across a range of policy areas, in collaboration with members.
- Line manage and support the Partnerships and Development team.
- Prepare presentations, proposals, plans and reports, as necessary.
Person specification
Essential
- 2 or more years’ experience in a Development or Partnerships Management role.
- Excellent project management, planning and prioritising skills to manage a varied workload while staying focused on Consortium’s Strategy.
- Understanding of building and maintaining corporate relationships with the voluntary sector.
- Understanding of business development/fundraising cycle – generating leads, pipeline development and conversion.
- Experience working with marketing and communications functions to deliver collaborative campaigns and increase reach.
- Understanding of sustainable funding models and a curiosity to explore beyond traditional philanthropy.
- Understanding of the challenges and issues facing LGBT+ organisations, people and communities.
- Ability to act as an ambassador for Consortium and its Membership, with a strong commitment to equity and inclusion.
- Ability to produce high-quality written reports.
- Experience of setting outcomes, monitoring, and evaluating work.
- Experience of setting, holding, and managing project budgets.
- Experience of managing a staff team.
Desirable
- Experience of working in second tier infrastructure.
- Experiencing of working for a Membership Organisation.
- Experience of working within the LGBT+ sector.
- Knowledge and experience of Participatory Grant-Making processes.
- Knowledge of small charity governance.
The client requests no contact from agencies or media sales.
Royal Greenwich Heritage Trust (RGHT) manages the important historic buildings and community assets for the Royal Borough of Greenwich. These include Charlton House and Gardens, the Archive and Museum Collections, Tudor Barn, and various memorials across the Borough. Our mission is to help people discover and enjoy the history and heritage stories of the Royal Borough of Greenwich; to conserve these heritage assets and ensure that they are shared with as many people as possible. Our regular activities include tours, events, venue hire, weddings, education programmes, exhibitions, and an archive service, working with partners and volunteers to manage the assets in our care.
The Head of Marketing & Commercial has overall responsibility for the Trust’s marketing, room and site hire, and events. They ensure a continual public programme, commercial events and marketing efforts for year-round activities are in line with the vision and strategic plan, and that income targets are met, working in collaboration with the Finance and Programming Committee of the Board.
You will be responsible for:
1) The effective marketing and communication of all activities at the Trust.
2) Managing the hire of our rooms and grounds for events, weddings, celebrations and corporate use.
3) Overseeing the production and delivery of projects and programmes to highlight the assets in our care, leading to audience growth on site and meaningful engagement primarily across the Royal Borough.
4) Seeking potential funding for activities.
As part of our Leadership Team you will drive strategic change; identifying programme opportunities and growing our audiences using your understanding of audience data collection and evaluation. Experience leading a team and working with external suppliers and a diverse stakeholder community is essential as well as your ability to deliver events that generate commercial and philanthropic income. You will understand audiences commercially as well as from a cultural sector perspective.
We try to make our job descriptions as straightforward and accessible as possible. They’re not intended to set out every duty in detail, but to explain the key responsibilities so that you understand the nature of the job. How you go about doing it will be discussed and agreed between you and your manager on an ongoing basis.
All our team members are additionally expected to work to our Competency Framework. (Level 3)
Leadership and Management
1. Work as a key member of the Leadership Team, collaborating with and alongside colleagues to provide the strategic leadership required to ensure the Trust’s long-term commercial and public engagement programme.
2. To manage the Venue Sales Team to maximise income through sales of the rooms and grounds and development of events.
3. Provide guidance to the CEO and the Trustees, to ensure the Trust is delivering through its programme, public benefit via access, learning and conservation.
4. Contribute to, and support, the conception and development of new projects that will drive business development and income generation opportunities to deliver the Trust’s objectives.
5. To seek funding opportunities for projects.
6. Attend the Finance and Programming Committee of the Board.
7. Work closely with the Finance Manager to create and implement an annual budget.
8. To be responsible for the Marketing plan and its delivery across all aspects of the Trust’s activity.
Marketing and Communications
8. To oversee the management of the brand and act as brand guardian
9. To generate marketing and communications strategy
10. To deliver the marketing strategy: design, print, digital, research, communications
11. To create Marketing Assets: newsletters, social media posts, website content
12. To ensure RGHT is promoted effectively and efficiently, including monitoring impact of campaigns to ensure Return on Investment.
13. To generate audiences for Trust’s activities and widen the demographics.
Commercial: Hire and events programming
14. Manage the Venue Sales Manager and Bookings Co-ordinator to develop and deliver the Trust’s activities programme to generate maximum profit from hire of the estate for functions, filming, community use.
15. Trial and deliver new approaches to income generating activity and events.
16. Develop a paid for programme of activity that provides access to the heritage in our care to new audiences, including the development, implementation, monitoring, impact and overall success of the programme.
17. Ensure all programming delivers significant Return on Investment where external grant funding is not available, supporting the income generation targets of the Trust.
General
In addition to the specific duties above, all RGHT employees should be aware of their responsibilities towards the following:
1. To work as part of a small team and contribute to the overall aims and objectives of the Trust.
2. To champion and promote the values and behaviours set out in the Competency Framework and act as an ambassador for the Trust.
3. Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role and to improve performance against the Competency Framework.
4. To work flexibly in response to changing organisational needs and be willing to undertake any other duty in line with the level of the job as may be required the Trust.
5. To operate in accordance with RGHT’s values, policies and procedures, including but not limited to, Health and Safety, Data Protection, Equality and Diversity and Child Protection.
Interviews will be held W.C 8th April
The client requests no contact from agencies or media sales.
We are looking for an exceptional person to lead and manage YMCA East Surrey’s Emotional Wellbeing and Mental Health services for children and young people. If you are committed to make a positive difference in the lives of children and young people - and the staff that support them, we would love to hear from you.
Job Purpose:
To be responsible for the strategic and operational management and effective delivery of multi-disciplinary Emotional Wellbeing and Mental Health (EWMH) services for children and young people. The aim of the services managed by this post is to provide EWMH support to children and families to help to belong, contribute and thrive within East Surrey.
Background to role:
This post sits within YMCAES’s Children and Young People Emotional Wellbeing and Mental Health team. YMCAES is contracted by Surrey Wellbeing Partnership via a joint commission from Surrey County Council and Surrey and Borders Partnership NHS Trust. YMCAES is one of the largest providers with a contract value over £1.2m
Job Description
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist EWMH services for children and young people ensuring an effective co-ordinated offer for these families is in place.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of EWMH services.
– To provide line management to the Service Managers and named roles above and work with them to ensure they provide an effective service to children, young people and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes.
– To have lead responsibility for ensuring EWMH services operates in a way which safeguards children and adults and is fully compliant with safeguarding policy and procedure
– Understand and manage risk and safeguarding issues across the team, being the named lead and providing advice on guidance on all risk and safeguarding issues and escalating cases to DSLs as appropriate.
– To ensure that the health and safety of all families, children, young people, staff and volunteers is properly addressed and enforced through appropriate policies and procedures including risk assessments for all areas and activities
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory and professional requirements
– To ensure that key relationships and business processes are in place to improve outcomes for children, young people and families.
– Work with the Development Manager to support the Managers and Coordinators to write funding bids and reports for new and existing work.
– To ensure EWMH services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies for EWMH team and processes are up to date and fit for purpose
– To work with CEO (Director of SWP) Head of CYP and Head of Finance to agree an annual budget for EWMH services and to play a role in negotiating annual funding settlement through the SWP contract.
– Work collaboratively with colleagues to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
– Maintain up-to-date and detailed knowledge about and relationships with commissioners of services including but not limited to Surrey CC, Surrey Heartlands ICB and various Borough Councils
– Ensure accurate monitoring and reporting of EWMH service delivery output, outcomes and targets.
– Represent YMCAES EWMH services on a variety of external forums including Surrey Wellbeing Partnership and Surrey and Borders Partnership NHS Foundation Trust.
Training and Development
– Ensure the effective Safer Recruitment and retention of EWMH working with HR colleagues and Head of CYP as appropriate.
– Contribute to an in-house training programme for EWMH staff, CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners.
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities in EWMH services. –
Attend CYP Advisory Group and Team Meetings and give presentations and input as required.
Buildings and Infrastructure
– Ensure buildings and facilities for the delivery of EWMH services are fit for purpose including the Phoenix Youth Centre reporting to SCC and effective working with statutory and voluntary sector partners with the support of the YMCAES Central Services Facilities team. Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
Salary:
£46,000 to £50,000 per annum deplending on qualifications and experience
Hours of Work:
35 hours per week, Monday to Friday with an hours unpaid break
Location:
YMCA Phoenix Yourth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB with flexible working
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years’ service to a maximum of six weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Sports and Community Centre. YMCA East Surrey also operates a Cycle to Work Scheme.
Pension - There is a YMCA East Surrey pension scheme - details available on request.
Closing date and interviews
The closing date is Monday 8th April 2024 at 5pm with interviews to be held on Monday 15th April 2024.
The client requests no contact from agencies or media sales.