Head Of Volunteer Roles in Cardiff, Wales
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Head of Markets plays a pivotal role in managing the market spaces at Pride Cymru events, ensuring a vibrant and diverse marketplace that reflects the organisation's values and supports LGBTQ+ businesses, and community organisations. This position requires strong leadership, strategic planning, and relationship-building skills to create successful market experiences for attendees and vendors alike.
Duties and responsibilities:
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Select and coordinate vendors, artisans, businesses, and community organisations to participate in the market, ensuring a diverse and inclusive representation of LGBTQ+ and allied interests.
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Foster positive relationships with vendors, addressing their needs, concerns, and feedback to enhance their experience and maximise their success.
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Oversee logistical aspects of market operations, including vendor placement, booth assignments, load-in/load-out procedures, and traffic flow.
Skills and experience
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Experience in market management, event planning, or vendor relations, preferably in a festival or large-scale event setting.
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Strong leadership and team management skills, with the ability to motivate and collaborate with diverse teams and stakeholders.
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Excellent communication, negotiation, and interpersonal abilities, with a customer-focused mindset.
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Creative thinking and strategic planning skills, with a passion for supporting local businesses, and community organisations.
About you
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A genuine desire to support the LGBTQ+ community in Wales
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Commitment to upholding and promoting values of equality, diversity and inclusion
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Ensure work is completed to a high professional standard and in accordance with relevant policies and procedures.
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Attend appropriate meetings/events
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Represent the organisational ethos and values
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Carry out any other reasonable duties as the role develops and as may be requested by the management/trustees
The client requests no contact from agencies or media sales.
About the Role
Role type: Voluntary role, travel expenses reimbursed
Role level: Head of Department
Term: Three years, with possibility to be extended
Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man
Responsible for: Fundraising, Events and Comms Department
Accountable to: CEO
The purpose of your role is to lead the Fundraising, Events and Comms department, one of the Nightline Association’s seven departments. Each department contains a number of volunteer teams, each led by a Team Lead.
The Fundraising, Events, and Comms department is responsible for the charity’s income, events such as conferences and panel discussions, supporting training and marketing the organisation to potential funders, volunteers, students and higher education institutions. The purpose of each of the individual teams is outlined below:
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Comms and Marketing Team: responsible for developing and managing the Nightline Association brand, social media, and associated publicity strategies to increase awareness, understanding and consideration of our work, values and vision.
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Fundraising Team: responsible for managing and developing a sustainable fundraising strategy and growing Nightline Association’s annual income through trust, corporate, and community fundraising.
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Events Team: responsible for managing events within the Nightline Association, and collaborative events with Nightlines.
As a Head of Department, you will be supported by our CEO, who will act as your main point of contact and line manager. You will also have access to the support of our other staff and Heads of Department.
Activities and Responsibilities
Department Management
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Strategically direct your department, in order to keep its goals and priorities in line with the strategy and plans of the Association.
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Oversee and monitor the delivery of all department projects and activities, ensuring these are meeting the Association’s strategy, aims and plans.
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Approve documentation and products produced by your department.
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Line manage Team Leads in your department, including monthly one-to-one meetings.
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Support and supervise department volunteers to ensure they carry out their duties effectively by providing clear communication, support, motivation, facilitation, supervision and leadership.
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Assist with the recruitment of new volunteers within your department.
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Appoint temporary replacements for vacant volunteer roles in your department.
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Where necessary, apply the Association’s disciplinary procedures, seeking support if needed.
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Exhibit and promote effective team working.
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Directly contribute to projects as appropriate to support the volunteer teams.
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Keep abreast of developments in your department’s area of work in the charity context.
Communication
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Report on progress to the CEO and other Heads of Department, ensuring results are evaluated and evidenced.
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Communicate effectively and clearly with staff, volunteers, Trustees, Nightlines, and other Heads of Department with openness, respect and transparency.
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Build relationships and create links between departments and teams.
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Clearly set out the needs of your department at the charity management level.
Meetings & Events
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Organise and run online department meetings on a regular basis to discuss operational activities, plans and ensure oversight of department activity.
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Attend monthly online Heads of Department meetings to share ideas, information and tasks.
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Contribute to the planning and running of Association events and encourage volunteers to take part in these.
Governance & Accountability
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Attend a monthly one-to-one meeting with the CEO to update on progress, consider new projects, report risks, issues and budget requirements.
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Where possible, arrange and attend meetings of the Council at least once per year
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Provide verbal and written updates and reports as required.
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Set, implement and follow suitable policies & procedures within your department, in line with the Association’s wider policies, procedures and other governing documents.
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Authorise expenditure and expenses in line with your departmental budget and to the level agreed by the Trustees.
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Seek approval from the CEO, Trustees, a Trustee Committee or other departments/committees, when required.
Person Specification
Experience:
Essential
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Volunteer management and/or leadership
Desirable
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Project management
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Prior experience with a Nightline service and/or the Nightline Association
Competencies:
Essential
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Highly developed organisational, planning, and communication skills
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Lead, motivate, and work as part of a multidisciplinary team
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Self-motivated with effective time management skills and delegation
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Personable, supportive, and approachable
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Capable of remote working effectively
Desirable
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Prioritisation across workstreams or tasks
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Effective management of remote teams
Knowledge:
Essential
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Understanding of good practice in volunteer management
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Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable
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Knowledge of Nightline Association and an understanding of our work
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Awareness of remote working tactics and strategies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Head of Community Engagement is an exciting role focusing on fostering meaningful connections, collaboration, and support within the LGBTQ+ community and its allies. This position leads efforts to engage community members, organisations, and stakeholders, ensuring that Pride Cymru initiatives are inclusive, impactful, and reflective of community needs and aspirations.
Duties and responsibilities:
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Develop and implement strategies for engaging with diverse LGBTQ+ communities, organisations, groups, and individuals across Wales.
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Build and nurture relationships with community leaders, activists, advocates, and stakeholders to foster collaboration and partnership opportunities.
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Seek opportunities for collaboration and partnership to maximise impact and reach.
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Oversee and cultivate partnerships with organisations responsible for managing spaces during Pride Cymru events.
Skills and experience
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Proven experience in community engagement, activism, or advocacy, preferably within the LGBTQ+ community or related social justice movements.
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Strong leadership, communication, and relationship-building skills, with the ability to inspire and mobilise diverse communities and stakeholders.
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Knowledge of LGBTQ+ issues, and intersectionality.
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Commitment to diversity, equity, and inclusion, with a passion for promoting social change and empowerment within marginalised communities.
About you
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A genuine desire to support the LGBTQ+ community in Wales
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Commitment to upholding and promoting values of equality, diversity and inclusion
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Ensure work is completed to a high professional standard and in accordance with relevant policies and procedures.
-
Attend appropriate meetings/events
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Represent the organisational ethos and values
-
Carry out any other reasonable duties as the role develops and as may be requested by the management/trustees
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.
Main purpose of job: Develop and implement effective financial strategies in order to optimise the organisation’s financial performance and strategic position.
Division: Operations
Department: Finance
Position reports to: Chief Operating Officer (COO)
Position is responsible for: TBC
Main Duties and Objectives:
- Lead the strategic and operational financial planning of the organisation by analysing and reporting on financial performance and risk management, ensuring compliance with statutory and regulatory financial reporting requirements
- Ensure that the organisation is financially sound by advising on the best path of growth and assisting in organisation-wide forecasting and budgetary planning
- Develop and manage financial systems and control, using the accounting software Xero and ensure that all controls are adhered to at all times
- Oversee payroll, internal audit and tax functions, as well as the preparation of the organisation's financial accounts to ensure that these are presented and filed accurately and on time
- Provide leadership in applying for pre-seed funding from impact investors with the aim of financing our revenue-generating initiatives in line with our strategic objectives as a Social Enterprise
- Help to define market relevant value propositions for consulting services to generate revenue for the organisation
- Take responsibility for monitoring cash flow and expenditure, maintaining a healthy financial position, as well as engaging with investors and enhancing investor confidence
- Participate in the development of business planning tools to steer the organisation towards long-term financial health and sustainability
- Contribute fully to the development of organisation strategy across all areas of the business, challenging assumptions and decision-making as appropriate and providing financial analysis and guidance on all activities, plans, targets and business drivers
- Manage the life cycle of individuals within the team from pre-recruitment to exit, including performance management processes
- Ensure that team members are given opportunities for training and career development by working with HR to support the capacity building planning
Knowledge, Skills, and Experience:
Essential
- Fully qualified accountant with over 10 years of senior level managerial experience in finance
- Proficiency in accounting software and accounting principles
- Track record of providing financial advice and support to help senior executives make key decisions
- Demonstrated leadership ability, including the ability to build and develop a team of highly motivated and well qualified staff/volunteers to achieve results
- Ability to actively take initiative and help set things up in a start-up environment
- Ability to actively seek and give input in a collaborative team environment
- A committed team player with good communication skills
- Available to volunteer at least 7-10 hours a week
Desirable
- Experience as a Head of Finance
- Experience of setting up a finance department
- Experience working in an early stage star-tup and gone through a scaling phase · Passion for the start-up life and comfortable in a role with a little ambiguity
What ADC offers you:
This is a volunteer, remote and unpaid position with the following benefits:
Professional learning and career development opportunities.
An opportunity to build on your work experience within your profession.
An opportunity to be part of a diverse team representing different parts of the world, that is changing lives in Africa.
An opportunity to help shape a start-up social enterprise.
We will provide work reference for you.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make informed development choices in the management of public finances and resources.
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.
We now have an exciting opportunity for a volunteer Head of Policy & Research (Remote) to join ADC.
Main Purpose of Job: Lead the development of policy positions through research to strengthen our evidence base and help ADC act as a thought leader in shaping debate and dialogue around key policy issues relevant to ADC’s work
Division: Operations
Department: Policy & Research
Position Reports to: Chief Impact Officer
Who Reports to this Position: TBC
Main Duties and Responsibilities
- Develop policy positions and commission new research and policy outputs and harness the data and stories from across ADC’s work to strengthen our evidence base
- Develop a stakeholder outreach strategy aimed at building key relationships with local and international stakeholders in parliament, civil service, think tanks, peer organisations, universities/colleges and research community
- Analyse data and put together detailed research reports, executive summaries, briefings, factsheets, white papers and policy papers for internal and external audiences
- Put together emotive case studies and stories which demonstrate positive impact on communities and ensure project data is gathered for impact reporting and creating infographics for business development
- Set up externally funded research projects and apply for funding
- Recruit additional volunteers for the Policy & Research team when needed
Knowledge, Skills, and Experience
Essential
- At least 5 years of experience in senior policy and research management
- Experience of strengthening evidence and influencing policy agendas
- Significant senior policy and research development experience, ideally in international development
- Background in policy and stakeholder relations with a good general understanding of the workings of government, parliament and civil service
- Significant experience in developing and implementing policy and research strategies
- A creative and strategic thinker, with the ability to develop innovative policy solutions to complex challenges
- Ability to actively take initiative and help set things up in a start-up environment
- Ability to actively seek and give input in a collaborative team environment
- A committed team player with good communication skills
- Available to volunteer at least 7-10 hours a week
Desirable
- Experience of influencing the formation or revision of international development policy at an institutional, national, or inter-governmental level
- Experience working in an early stage start-up and gone through a scaling phase
- Passion for the start-up life and comfortable in a role with a little ambiguity
What ADC Offers You
This is a volunteer, remote and unpaid position with the following benefits:
- Professional learning and career development opportunities
- An opportunity to build on your work experience within your profession
- An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa
- An opportunity to help shape a start-up social enterprise
- We provide work reference
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Head of Sustainability you will lead Pride Cymru’s efforts to integrate sustainability principles and practices into all aspects of its operations and events. This position is responsible for developing and implementing strategies to minimise environmental impact, promote social responsibility, and enhance the organisation's commitment to sustainability.
Duties and responsibilities:
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Lead efforts to minimise the environmental impact of Pride Cymru events and operations.
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Identify key sustainability priorities, targets, and performance indicators to measure progress and impact.
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Build and maintain partnerships with local organisations, businesses, government agencies, and community groups to advance sustainability initiatives and leverage resources.
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Collaborate with vendors, suppliers, and sponsors to promote sustainable products, services, and practices.
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Lead by example and champion sustainability principles in decision-making, planning, and operations.
Skills and experience
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Proven experience in developing and implementing sustainability strategies and initiatives, preferably in the events or nonprofit sector.
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Strong knowledge of environmental issues, sustainability best practices, and relevant regulations and standards.
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Excellent leadership, communication, and collaboration skills, with the ability to engage and inspire diverse stakeholders.
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Passion for sustainability, social justice, and LGBTQ+ advocacy, with a commitment to advancing environmental stewardship and positive social change.
About you
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A genuine desire to support the LGBTQ+ community in Wales
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Commitment to upholding and promoting values of equality, diversity and inclusion
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Ensure work is completed to a high professional standard and in accordance with relevant policies and procedures.
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Attend appropriate meetings/events
-
Represent the organisational ethos and values
-
Carry out any other reasonable duties as the role develops and as may be requested by the management/trustees
At Pride Cymru, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We therefore particularly welcome and encourage applications from underrepresented individuals including those; from Black, Asian and minority ethnic backgrounds, transgender and non-binary people, disabled people and those with long term health conditions.
Support for applicants with a disability/long term health condition
We welcome applications from Deaf, disabled and neurodivergent people and those with long term physical and mental health conditions. We can support you with the application process and provide reasonable adjustments to on-site working. If you need support please contact us.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Head of Family and Youth, you will oversee the planning, coordination, and delivery of activities for children, youth and families at Pride Cymru events. You will be an essential part of creating a welcoming and safe space for families to participate in Pride Cymru.
Duties and responsibilities:
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Build and maintain strong relationships with community organisations, schools, youth groups, and family support networks to enhance collaboration and outreach efforts.
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Develop new partnership opportunities and support positive partnership working
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Oversee the planning and execution of family-friendly activities and youth-focused events during Pride Cymru festivals and other community gatherings.
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Ensure that events are accessible, inclusive, and engaging for participants of all ages.
Skills and experience
Due to the nature of this role, the successful candidate must hold a valid DBS with the DBS Update Service before conducting any work with Pride Cymru.
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Enthusiasm for creating a family-friendly environment within the LGBTQ+ community.
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Previous experience working with children, youth, and families in a community-based or nonprofit setting, with a focus on LGBTQ+ issues and advocacy.
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Strong leadership skills with the ability to inspire and motivate staff, volunteers, and community members.
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Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
About you
-
A genuine desire to support the LGBTQ+ community in Wales
-
Commitment to upholding and promoting values of equality, diversity and inclusion
-
Ensure work is completed to a high professional standard and in accordance with relevant policies and procedures.
-
Attend appropriate meetings/events
-
Represent the organisational ethos and values
-
Carry out any other reasonable duties as the role develops and as may be requested by the management/trustees
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.
We now have an exciting opportunity for a volunteer Head of Legal & Risk to join ADC.
Main purpose of job: To provide quality, accurate and relevant legal & risksupport and advice on the whole spectrum of legal matters that apply to the organisation.
Division: Operations
Department: Legal & Risk
Position reports to: COO
Position is responsible for: N/A
Main duties and responsibilities:
- Advise on governance matters, including the interpretation and application of charity law, company law, and other relevant regulations
- Support the set-up of a charity and Board of Trustees in the UK
- Draft and review contracts, articles of memorandum, agreements, terms and conditions and other legal documents
- Identify legal risks and potential liabilities facing the organization and develop strategies to mitigate and manage these risks effectively
- Conduct regular reviews of policies, procedures, and practices to ensure compliance with legal requirements and best practices
- Provide support and guidance to the executive team (and board of trustees, once registered as a Charity) regarding matters of corporate governance including board composition, conflicts of interest, and board meetings
- Ensure that the charity operates in accordance with its governing documents, constitution, and relevant legal requirements
- Apply effective risk management techniques and offer proactive advice on possible legal issues
- Execute procedures for protecting patents, trademarks, and other intellectual property
- Stay up-to-date with changes to legislation, particularly in relation to laws and regulations that directly affect the organisation
- Ensure compliance with regulatory requirements including Charity Commissions regulations, data protection laws, and fundraising regulations
Knowledge, Skills, and Experience:
Essential
- At least 5 years of legal/risk management experience in a business environment
- Good knowledge and understanding of company law, employment law and international law
- Able to establish effective working relationships across the organisation with key stakeholders, both external and internal
- Ability to deliver high quality and professional legal work
- Available to volunteer at least 7-10 hours per week
- Ability to actively take initiative and help set things up in a start-up environment
- Ability to actively seek and give input in a collaborative team environment
- A committed team player with good communication skills
Desirable
- Experience working in an early stage start-up and gone through a scaling phase
- Passion for the start-up life and comfortable in a role with a little ambiguity
What ADC offers you:
This is a volunteer, remote and unpaid position with the following benefits:
- Professional learning and career development opportunities
- An opportunity to build on your work experience within your profession
- An opportunity to be part of a diverse team representing different parts of the world that is changing lives in Africa
- An opportunity to help shape a start-up social enterprise
- We provide work reference
This job description is a written statement of the essential characteristics of the job, with its principalaccountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.
We now have an exciting opportunity for a volunteer Social & Content Manager to join ADC.
Main purpose of job: Develop and implement our social media & content strategy in order to increase our online presence and drive engagement
Division: Operations
Department: Marketing & Communications
Position reports to: Head of Marketing & Communications
Who reports to this position: N/A
Main Duties and Responsibilities:
- Develop a content calendar across all social platforms ensuring a constant supply of relevant content (1 post per week on LinkedIn, Facebook & Instagram – initially)
- Collate content for, prepare and publish the monthly volunteer newsletter through MailChimp
- Identify and engage with key social influencers to create beneficial relationships and strong networks and grow the ADC brand
- Perform social listening across all social platforms by monitoring and responding to relevant brand mentions and identifying opportunities for engaging in related topics/discussions
- Define social media KPIs, measure and optimize social media performance metrics, and develop enhanced reporting
- Manage and oversee social media content
Knowledge, Skills, and Experience
Essential
- 3+ years of experience in social and content management
- Experience using MailChimp or similar software
- Excellent knowledge of Facebook, LinkedIn, Instagram and other social media platforms
- Experience of forming relationships with key influencers on social media
- Good understanding of SEO metrics and social media KPIs
- Ability to come up with creative content (text, image and video)
- Available to volunteer at least 7 hours a week
- Ability to actively take initiative and help set things up in a start-up environment
- Ability to actively seek and give input in a collaborative team environment
- A committed team player with good communication skills.
Desirable
- Experience of establishing online communities on social media
- Experience working in an early stage start-up and gone through a scaling phase
- Passion for the start-up life and comfortable in a role with a little ambiguity
What ADC Offers You
This is a volunteer, remote and unpaid position with the following benefits:
- Professional learning and career development opportunities
- An opportunity to build on your work experience within your profession
- An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa
- An opportunity to help shape a start-up social enterprise
- We provide work reference
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.
Expression of Interest to become a World Horse Welfare Trustee
Volunteering for World Horse Welfare comes in many different forms, from lending a hand at one of our farms, to providing administrative support at our Head Office.
Another way individuals can provide voluntary support is by joining our Council of Trustees – an elected group of professionals responsible for the overall governance and strategic direction of our charity. Trustees are not expected to take part in the day-to-day running of the organisation, but as a group they are responsible for its general control and are required to act in its best interests. To do this effectively, our Council includes representatives with various areas of expertise and from different backgrounds.
In return for their time and knowledge, Trustees enjoy the opportunity to use and build their skills, influence the direction of the charity, attend a range of special events and become part of a diverse and friendly network.
We are an international charity whose values are grounded in pragmatism and compassion that strives to support and improve the horse-human partnership in all of its guises. Our mission is to work with horses, horse owners, communities, organisations and governments to improve welfare standards and stamp out suffering in the UK and worldwide. To find out more about our work please visit our website
We currently have three vacancies with the following required experience:
1. Strategic marketing and commercial
2. Political/Government
3. Top-level equestrian sport
With the exception of equestrian sport, an experience of equines, whilst a bonus, is not required; you only need an empathy with our aims and an interest in helping to guide our work.
World Horse Welfare embraces a diversity of perspectives to inform our day-to-day work, something which we would also like to see reflected in membership of our Council. We encourage expressions of interest from currently under-represented groups, including people from a broad age range, LGBTQ+, ethnically-diverse communities and disabled people.
Closing date: Friday 26th April 2024.
If you have relevant experience and would like to express an interest in becoming a Trustee, then please email a covering letter and your CV to Fiona Abel.
About the Role
Role type: Voluntary role, travel expenses reimbursed
Role level: Team Lead
Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man
Responsible for: IT Support Team
Accountable to: Head of IT
Your primary responsibility is to manage the IT Support Team, which delivers an IT support service to the Nightline Association and the individual Nightline services. You will be responsible for supporting the performance and wellbeing of the volunteers in the team.
The IT Support Team is responsible for responding to queries and requests for our service, and maintaining our user guidance and support documentation. The IT Support Team receives an average of 8 support requests per week.
As a Team Lead, you will be supported by the Head of IT who will act as your main point of contact and line manager. You will also have access to the support of our staff team, Trustees and other Heads of Department.
Activities and Responsibilities
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Manage the volunteers in the Support Team to ensure they carry out their duties effectively by providing clear communication, motivation, facilitation, supervision, leadership, and direction.
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Maintain regular contact with the volunteers in the Support Team, receiving updates and facilitating the communication of concerns and obstacles.
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Oversee and monitor the delivery of all support projects and activities, ensuring these are meeting plans.
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Ensure that any dependencies (both internal and external) for the team’s tasks are met.
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Monitor and respond to feedback on the support service.
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Regularly report to the Head of IT, including raising any requests or concerns as soon as possible.
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Regularly check your emails and team messages, and respond to messages addressed directly to you in a timely manner
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Keep your line manager informed of your progress and any issues or concerns, and any upcoming periods of absence.
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Keep your tasks up to date on the task tracking system (Jira).
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Attend online department meetings once a month.
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Attend a monthly one-to-one meeting with your Head of Department to update on progress, consider new projects, report risks, issues and budget requirements.
Person Specification
Experience
Essential
-
Familiarity with Google Workspace’s consumer-facing suite (Google Docs, Sheets, Drive and Gmail)
Desirable
-
Providing helpdesk support
Competencies
Essential
-
Highly developed organisational, planning, delegation and communication skills
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Lead, motivate, and work as part of a team
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Personable, supportive, and approachable
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Strong IT literacy
Desirable
-
Prioritisation across workstreams or tasks
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Using issue tracking systems (we use Jira)
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Writing guidance for a non-technical audience
Knowledge
Essential
-
Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable
The client requests no contact from agencies or media sales.
In this role, you will be responsible for developing and managing the Nightline Association brand and associated publicity strategies to increase awareness, understanding and consideration of our work, values and vision.
You will lead, manage and support a small, dynamic team of volunteers and staff, also working with the Head of Fundraising, Events and Comms to develop the Association’s wider communication and fundraising strategy. This Team Lead role will supervise and support the work of the Comms & Marketing Team, implement some of the more complex publicity campaigns, and provide marketing support and guidance to the wider organisation.
This role will take responsibility for identifying and accessing relevant audiences, creating effective marketing campaigns and growing our community of supporters.
You will give strategic direction to the team in order to build brand awareness, promote income generation and communicate programmes, activities and impact.
As a Team Lead, you will be supported by the Head of Fundraising, Events and Comms who will act as your main point of contact and line manager. You will also have access to the support of our staff team, Trustees and other Heads of Department.
Duties and Responsibilities
- Oversee and monitor the delivery of all team projects and activities, ensuring these are meeting departmental and organisational strategy, aims and plans.
- Approve documentation and products produced by your department.
- Line manage volunteers in your team, including monthly one-to-one meetings.
- Support and supervise volunteers to ensure they carry out their duties effectively by providing clear communication, support, motivation, facilitation, supervision and leadership.
- Assist with the recruitment of new volunteers within your team.
- Appoint a temporary replacement for vacant volunteer roles in your team.
- Where necessary, apply the Association’s disciplinary procedures, seeking support if needed.
- Exhibit and promote effective team working.
- Directly contribute to projects as appropriate to support your team.
- Organise and run online team meetings on a regular basis to discuss operational activities, plans and ensure oversight of team activity.
- Attend a monthly one-to-one meeting with your Head of Department to update on progress, consider new projects, report risks, issues and budget requirements.
Person Specification
Essential Criteria
- Highly developed organisational, planning, delegation and communication skills
- Lead, motivate, and work as part of a team
- Personable, supportive, and approachable
- Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable Criteria
- Experience of social media, content and/or email marketing strategies
- Experience with Nightline or a similar organisation
- Demonstrable experience of marketing and/or communications activity or campaigns that increase income and engagement
- Prioritisation across workstreams or tasks
- Familiarity with Google Workspace
- Knowledge of third sector publicity and marketing strategies and approaches
The client requests no contact from agencies or media sales.
About the Role
Role type: Voluntary role, travel expenses reimbursed
Role level: Volunteer
Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man
Accountable to: Head of Stakeholder Management
The purpose of your role is to support and manage the SU Steering Group. The group includes representatives from Students’ Unions with an affiliated Nightline and meets quarterly. In this role you will maintain the email database for SU contacts, organise events, engage and network with the Students’ Unions and maintain a positive working relationship, where possible.
You will sit within the Stakeholder Management Department, whose purpose is to maintain and develop the Nightline Association’s relationships with its key stakeholders, including Nightlines and Students’ Unions.
Your line manager will be the Head of Stakeholder Management.
Activities and Responsibilities
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Organise and attend quarterly SU Steering Group Meetings online
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Maintain the email database for all SUs with an affiliated Nightline
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Engage with the Steering Group, asking questions or gathering opinions on key Nightline issues
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Answer any questions from the Steering Group, or signpost to other volunteers or staff
Person Specification
Experience
Essential
Desirable
-
Experience volunteering with a Nightline
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Experience working in or with a Students’ Union
Competencies
Essential
-
Capable of remote working effectively
Desirable
-
Familiarity with Google Workspace
Knowledge
Essential
-
Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable
The client requests no contact from agencies or media sales.
Role Description
The purpose of your role is to lead, coordinate and support the Regional Coordinators and Regional Support Officers, who sit within the Stakeholder Management department.
The Regional Coordinators and Regional Support Officers (similar roles) aim to support, represent, and maintain Nightlines. It is crucial to have a vision about where to take the team over the next few years, and this strategy will be developed alongside your line manager and team.
As a Team Lead, you will be supported by the Head of Stakeholder Management who will act as your main point of contact and line manager. You will also have access to the support of our staff team, Trustees and other Heads of Department.
Duties and Responsibilities
- Oversee and monitor the delivery of all team projects and activities, ensuring these are meeting departmental and organisational strategy, aims and plans.
- Approve documentation and products produced by your department.
- Line manage volunteers in your team, including monthly one-to-one meetings.
- Support and supervise volunteers to ensure they carry out their duties effectively by providing clear communication, support, motivation, facilitation, supervision and leadership.
- Assist with the recruitment of new volunteers within your team.
- Appoint a temporary replacement for vacant volunteer roles in your team.
- Where necessary, apply the Association’s disciplinary procedures, seeking support if needed.
- Exhibit and promote effective team working.
- Directly contribute to projects as appropriate to support your team.
- Organise and run online team meetings on a regular basis to discuss operational activities, plans and ensure oversight of team activity.
- Attend a monthly one-to-one meeting with your Head of Department to update on progress, consider new projects, report risks, issues and budget requirements.
- When needed, step in to support Regional Coordinators and Regional Support Officers with their regions.
Person Specification
Essential Criteria
- Highly developed organisational, planning, delegation and communication skills
- Lead, motivate, and work as part of a team
- Personable, supportive, and approachable
- Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable Criteria
- Experience in managing or coordinating volunteers
- Experience volunteering with a Nightline or the Association
- Prioritisation across workstreams or tasks
- Familiarity with Google Workspace
Commitment
As a rough guide, we usually expect Team Leads to commit to an average of 2-4 hours of volunteering per week. We always seek to promote a healthy balance with your other commitments, so volunteering can be flexible to suit your needs.
You are expected to run online team meetings roughly once a month, conduct regular one-to-ones with your team, and to keep up to date with your emails and messages on Slack. The Nightline Association also has three away days each year which you are encouraged to attend when you can.
The client requests no contact from agencies or media sales.
About the Role
Role type: Voluntary role, travel expenses reimbursed
Role level: Volunteer
Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man
Accountable to: Setup Team Lead
The purpose of your role is to support institutions who wish to establish a Nightline service, working with them from initial contact until opening night, and up to two years beyond. Setting up a Nightline is a complex process that opens up a valuable service to a whole new student population. This role involves working with Universities, Student Unions, and students as they set up new Nightlines.
You will sit within the Services Department in the Setup Team and your line manager will be the Setup Team Lead.
Activities and Responsibilities
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Supporting students/institutions who wish to establish a Nightline service
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Sharing your knowledge of the workings of a Nightline in a clear, thorough and timely manner
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Work collaboratively with the team, contributing ideas and feedback on their work as required
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Keep your Team Lead and Head of Department up-to-date with your work, participating in regular support meetings
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Attending Association events such as the Autumn and National Conferences, in order to provide training to Nightline Coordinators (or equivalent)
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Project work
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Other reasonable duties as required by the Team Lead or Head of Department
Person Specification
Experience
Essential
Desirable
-
Experience with a Nightline service or the Association
-
Previous experience setting up a Nightline or similar service
Competencies
Essential
-
Capable of remote working effectively
Desirable
-
Familiarity with Google Workspace
Knowledge
Essential
-
Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community
Desirable
The client requests no contact from agencies or media sales.