Help To Claim Advisor Jobs in Home Based
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
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£26,873 - £31,915 (FTE) - Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable)
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11½% non-contributory pension
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25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
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Employee benefits platform
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2-year Fixed Term Post
The closing date for all applications is 12:00 noon Wednesday 17 April 2024. We anticipate interviewing the two weeks commencing Monday 22 April 2024. Full details of the posts and an application form are available on our website
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Scotland-based Legal Advisor to join our Legal Advice and Welfare Service.
Would you like to join our award-winning organisation?
About the role
Legal Advisors at Freedom from Torture deliver expert, detailed, advice to treatment clients and their clinicians on all areas of asylum and immigration law. There is a particular focus on complex, appeals rights exhausted cases where there is a risk of detention, and on supporting clients who are unrepresented. Legal Advisors review evidence produced by clinicians for use in clients' asylum and immigration cases, ensuring that it complies with the standards required of a professional witness. Legal Advisors are also responsible for delivering internal and external training on a range of legal issues affecting torture survivors within the immigration and asylum system in the UK.
We are seeking to recruit a Legal Advisor for our Glasgow centre, who is a Scottish qualified legal professional with experience of advising on immigration and asylum matters within the Scottish legal system, and who could attend our Glasgow centre at least once every fortnight.
About you
You will be a legal professional qualified to practice in Scotland, with expertise in immigration and asylum law, particularly in relation to the legal protections available to survivors of torture. You will have experience of advising and representing clients in the Tribunals and Courts, including in judicial review claims. You will be able to communicate effectively and sensitively with people who have experienced trauma, and will be able to build professional relationships with a variety of colleagues both internally and externally. You will share our commitment to working with and empowering people who have experienced torture.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £47,655 - £54,445 pro rata per annum.
To view the Job Description and Person Specification, please visit our website
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Leaving Care Worker - Project Worker 1: Lincoln & Louth
Barnardo's work in partnership with Lincolnshire County Council to deliver its Leaving Care Service for care experience young people aged 16-25.
- We support, encourage, and empower care experienced young people to live independent lives.
- Knowledge of the risks worries and safeguarding concerns when working with Unaccompanied Asylum-Seeking young people is desirable.
Initial Specific Responsibilities
- To carry out pathway plans reviews, statutory visits and risk assessments for Lincolnshire care experienced young people.
- Within Lincolnshire the Signs of Safety model is used across County as an assessment tool. Offer information, advice, guidance and support with Accommodation, Health, EET, Finances and Independent skills.
Supplementary Information
- Knowledge or experience of working with Children in Care and Care experienced young people.
- Present self in professionals' manner with continued professional development and a desire to learn is essential.
- Experience of working with the Signs of Safety programme is desirable.
- The Leaving Care worker (Personal Advisor) has a statutory responsibility to provide advice and support and to attend the young person's statutory reviews (under 18).
- The Leaving Care Worker to work in partnership with other agencies to provide information, advice, and guidance on: Appropriate accommodation, Helping the care experienced young person to acquire independent living skills: Employment, Education and Training, Finance – New homes Grant, Applying and manage Universal credit claims, Asylum claims & Health issues.
- To work on your own initiative and to assist specialist workers in supporting Care Experienced Young Person to attain their employment, housing, educational and emotional wellbeing aspirations.
- Good level of knowledge of IT use, Microsoft programmes and internal platforms and systems. Experience of professional report writing skills.
- Able to self-manage own diary, workload and prioritise tasks and work under pressure.
- Participation to work as part of a team and participate in delivery of the Urgent Support service.
- Essential Driving Licence and ability to travel nationwide, occasional overnight stays
- Be prepared to work outside of core hours as required.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Supporter Care Team Leader to join our Supporter Services team. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at both our National Cat Centre in East Sussex and from home. In return you will receive a salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Team Leader:
As Supporter Care Team Leader you will lead a team of Supporter Services Advisors, who are the first point of contact for fundraising enquiries, and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), build loyal, committed relationships with supporters. You will establish and maintain processes and procedures to provide a first-class level of customer care to current and potential supporters.
What we’re looking for in our Supporter Care Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Demonstrable experience in a supporter relations or customer care environment
- Experience of delivering a high quality of telephone-based customer support or service
- Experience of handling complex complaints and queries
- Understanding of compliance within an supporter care environment, including Data Protection, Fundraising Code of Practice, Gift Aid etc.
What we can offer you:
- salary of up to £30,781.96 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Supporter Care Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 10th April 2024
Virtual interview date: Week commencing 22nd April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Job Title:Finance Manager
Location: Hemel Hempstead
Salary: £35 – 40k pro rata
Job Type: Part Time, Permanent. 22.5 hours per week (Office days 2, 1 day choice of homebased or office)
About us:
Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.
Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes.
About the role:
Skills and Experience Required:
· Previous experience as a Finance Manager in a similar role
· Experience in preparing monthly management accounts and year-end accounts for
audit
· Solid knowledge of financial and accounting procedures
· Excellent organisational skills, able to prioritise and manage work to deadlines.
· A team player, proactive in supporting and communicating with finance and non-
finance colleagues
· Part-qualified from a recognised accountancy body
· Experience with Xero
· Experience in overseeing payroll processes
What we can offer you
The role is for 3 days per week, we will require you to be office based (Hemel Hempstead) on a Tuesday and Wednesday with the third day worked flexibly/remotely. You will be part of a supportive Senior Management Team helping to drive growth as we plan for the next 5 years of our development.
Benefits
· Wellbeing support
· Supportive colleagues
· Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training and DBS checks.
Deadline for applications: 9am, Friday 5th April 2024
Interview date: 18th April 2024.
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
As a part of our Finance team, you will provide support for all aspects of our financial processes. We are looking for someone who has excellent organisational and communication skills, with a friendly approach and great attention to detail, together with an interest in what we do. You must be fully conversant with MS Office and previous experience of Sage accounts would be a benefit.
How do we support you?
We offer a great benefits package with a range of employee schemes including flexible working, increase to annual leave based on length of service, excellent learning and development opportunities, wellbeing support and much more! You can find out more about this on our website.
About the Trust
Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.
Our staff team is enthusiastic, friendly and committed to making a difference.
How to apply
Please see recruitment pack for full details.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
Closing Date - 9am on 15th April 2024
Interview - 18th April 2024
If you have any questions you can arrange a call with Michael Wood, Head of Finance - contact details found on recruitment pack.
It’s quick and easy to apply. Just email us your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria outlined in the recruitment pack and Job Description.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
The client requests no contact from agencies or media sales.
We welcome applications from experienced and knowledgeable Finance Directors to join our team.
Our cultural Trust operate an exciting portfolio of Museums, Heritage sites and Arts venues in Luton from which we develop and deliver year-round programmes of arts, exhibitions, workshops, cultural events and activities. We also support and enable artists, creative industry entrepreneurs and community groups who use and operate from our inspiring heritage venues. The post holder will lead on all financial and resource functions for the Culture Trust Charity and Trading Company managing a dedicated finance, HR and Admin team and contributing as a to the Trust’s strategic leadership team.
For more information about the role and how to apply please open the JD pack below.
The client requests no contact from agencies or media sales.