Helpline Officer Jobs in Lambeth, Greater London
JOB ADVERT:
Senior Corporate Fundraising Officer
Location: London or Bristol based (hybrid remote)
Salary: £34,200
Length of contract: Permanent
Hours per week: 37
Closing date: 22nd April 2024
Interviews: 7th & 8th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federal corption of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Corporate Fundraising Officer role:
As Senior Corporate Fundraising Officer, the successful candidate will play an integral role in the implementation and maintenance of a rolling programme of prospect identification, research and the nurturing of relationships. Leading on maximising support through the corporate fundraising streams, the post holder will draft and submit applications among other approaches to prospective funders and donors. In addition to developing persuasive cases for support in line with organisational priorities, the post holder will ensure that the activities for which funds are sought are impactful, measurable and can be effectively reported on to funders. Understanding Women’s Aid work, business plans and strategic priorities will be essential, as well as an involvement in fundraising events with the purpose of relationship building, nure and networking.
Key duties and responsibilities of the Senior Corporate Fundraising Officer:
-
Line managing one team member
-
To be responsible for a portfolio of prospective and existing corporate supporters to solicit large donations, funding and ensure meaningful partnerships are created
-
Work to match funders aims with Women’s Aid’s vision, purpose and mission – using creativity and innovation to package up relevant areas of Women’s Aid work and strategy to be appealing to funders
-
Understanding the organisational needs and strategy in order to provide excellent account management to Corporate funders and Major Donors/High Givers.
-
To employ a variety of personal engagement mechanisms to ensure that prospects and supporters become, and remain, fully engaged with our cause whilst ensuring the highest level of standards of data capture are maintained on the organisational CRM.
What we are looking for in our Senior Corporate Fundraising Officer:
-
Proven experience of successful fundraising from Corporate supporters, major & mid level donors and Trusts.
-
Experience of acquiring and managing corporate Charity of the Year partnerships.
-
Demonstrable initiative and determination.
-
Line management experience.
-
Experience of writing reports on activities, summarising and analysing figures to make recommendations using Word, Excel and databases.
-
Experience of managing events for high level donors.
-
Experience of researching and developing targeted proposals for presentation to prospective corporate partners and major donors.
-
Experience of developing a strategy to meet targets.
-
Excellent attention to detail and accurate record keeping.
-
A flexible approach to work, with the ability to manage competing deadlines and priorities.
-
Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing, and confident making presentations to diverse audiences.
-
Ability to monitor and evaluate patterns of support and match appropriate project proposals.
-
Experience of working within agreed budget constraints, ensuring that expenditure is maintained within budgets, and that income is closely monitored.
-
Experience of compiling budgets for funders.
-
Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (corporate, trusts and foundations, and major donor).
-
Experience of using a CRM database, preferably Raiser’s Edge.
-
Willingness to work occasional unsocial hours as required.
-
Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Corporate Fundraising Officer include:
-
Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
-
Valuable Pension Benefits: a generous 7% employer contribution.
-
Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
-
Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
-
Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
-
Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
Location: Remote (UK based)
Salary: £34,200 (pro-rata)
Length of contract: Permanent
Hours per week: 22 hours per week (0.6 FTE)
Closing date: 18th April 2024
Interviews: 29th / 30th April
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Community Fundraising Officer role:
As Senior Community Fundraising Officer, the successful candidate will play an integral role in overseeing all income generation via community fundraising. The purpose of this post is to feed into strategy, providing guidance and direction to ensure that Community Fundraising continues to grow as an area of income and that all Community Fundraisers receive high-quality support and stewardship.
Key duties and responsibilities of the Senior Community Fundraising Officer:
-
Line-managing, leading and supporting a team of 2 Community Fundraising Officers
-
Developing and maintaining a strong network of working relationships with individual fundraisers and supporters.
-
Taking responsibility for income generation from various sources including:
- physical fundraising challenges
- non-physical fundraising events
- educational institutions
- community groups
- celebration fundraising (e.g. birthdays and weddings)
-
Ensuring oversight of Women’s Aid’s annual flagship fundraising event, the 1.7 Challenge, and any other mass fundraising events.
What we are looking for in our Senior Community Fundraising Officer:
-
At least 2 years’ experience of working in a professional fundraising role.
-
Experience of managing a portfolio of fundraising events for community fundraising.
-
Experience of working within a team and individually to achieve success; meeting or exceeding your financial targets.
-
Demonstrable experience of initiating cross-team working to achieve financial goals.
-
Experience of using a CRM database, such as Raiser’s Edge, Access Charity CRM, or Sales Force, to target and segment supporters.
-
Any experience of developing fundraising strategies for working with educational institutions, community fundraisers and faith groups is also desirable.
-
Ability to carry out thorough research to keep-up-to date with new fundraising opportunities.
-
Experience of managing a team.
-
Experience of maintaining and reporting against budgets and feeding into the teams KPI’s.
-
Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages.
-
Excellent interpersonal, creative thinking and problem-solving skills.
-
Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Community Fundraising Officer include:
-
Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays (pro-rata), with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
-
Valuable Pension Benefits: a generous 7% employer contribution.
-
Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
-
Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
-
Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
-
Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
SurvivorsUK is looking for a new Head of Fundraising to join our Management team. Directly reporting to the CEO, you will help us to develop our income generation strategy and help to deliver the next stage of our development.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to an Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Access to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying. You might find it helpful to use the personal spec requirements as sub-headings in your covering letter.
Closing date: Monday 22nd April 2024 at midday
Interviews: Week beginning the 6th of May. The interview will be held remotely via Teams
We encourage applications from people who share some of the identities of our service users (men and non-binary people), and from people from communities experiencing structural oppression (including Black and Asian, trans and disabled people). SurvivorsUK is committed to continually reviewing and developing our practice as an equal opportunities employer.
Please let us know if you would like any assistance or adjustments during the interview process. We are here to support you in any way we can.
The client requests no contact from agencies or media sales.
Hours: Full-time 37.5 hours per week with flexible/hybrid working (after initial probationary period)
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. You will be leading services helping some of our most vulnerable clients with complex and life changing issues. In our 85 year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. We employ over 50 people and have around 80 volunteers who help us to deliver generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role
You will oversee all phases of our funded services and programmes, working at senior management level. This role will be a driver of change, leading on all our funded services and the development of CAHF Innovation Hub which aims to test and pilot ideas on a small scale. We want to continue to evolve our services with the aim of increasing the reach and the impact of our work. The ideal candidate will have experience of delivering project(s) in the Advice Sector or demonstrable transferable skills, including:
- Collaborating positively with a diverse range of internal and external stakeholders to maintain cohesive project delivery.
- Working with the Chief Officer to assess and review opportunities for securing new programmes of activities to strengthen our response to the community advice needs.
- Working with CAHF’s Advice Service Managers to ensure robust line management for project staff.
- Monitoring and reporting on project performance to KPIs to required quality standards.
- Manage conflicting priorities to ensure that objectives are achieved and deadlines are met.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:
- Pension scheme
- Healthy work/life balance with flexible/hybrid working
- Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
- Access to mental health support helpline
- Learning, development and personal growth opportunities
Closing Date: Thursday 25th April 2024 by 08.00am
Test: 1st May 2024
Interview: 2nd and 3rd May 2024
We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
The Masonic Charitable Foundation (MCF) is looking for an enquiry officer with call handing experience to join the frontline service team. Each month we receive hundreds of requests and queries from applicants who require the help and support offered by the MCF.
You will have excellent customer service, communication, IT and organisational skills along with an ability to quickly build a rapport with callers and instil confidence.
We are looking for a team player, who is able to support colleagues and prioritise the needs of the team. A high level of personal resilience is also required due to the quantity and the nature of the enquiries we receive.
Previous experience in a comparable role is desirable, but not essential, as full training will be provided. If you have a willingness to learn and can demonstrate appropriate transferable skills
Day to day responsibilities include answering calls and responding to requests for a range of support, allocating cases to our Advice and Support Advisers and Visiting Volunteers, awarding small grants for counselling and medical consultations and keeping detailed records of calls and communications on our internal data base.
Details
Post: Enquiries Officer
Description: As part of the wider team, our Enquiry Officers are often our applicant’s first point of contact with the MCF and play a key role in our application process as they triage callers
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Work from home two days per week (after successful induction completion)
Salary: £31,525 to £34,306 (depending on experience)
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Enquiries Team Leader
Team: 3 x Enquiries Officers, Enquiries Team Leader
Please note this job is subject to a basic DBS check.
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· To answer calls to the 0800 professionally and courteously, listening carefully and responding sensitively to their needs in the moment.
· To respond to voicemails and emails accurately with appropriate support and information.
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· Provide an excellent first impression of the enquiry line and the MCF
· To accurately and consistently record details and information on our system
· To process grants to enable applicants to access medical consultations and the emotional, mental health service
· To work effectively as part of the team, collaborating and supporting colleagues to manage the work load and meet the teams Key Performance Indicators
· To signpost applicants to other sources of advice as appropriate
· To act as the first point of contact and to build and maintain excellent working relationships with our contacts in England and Wales
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working within customer service
• Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
• A sound knowledge of the charitable sector
• Excellent communication skills including:
- Polite and calm telephone manner
- Ability to tailor communication to suit audience
- Ability to diffuse high-emotion calls
- Able to quickly establish rapport
- Strong written skills – ability to communicate in a clear and concise manner
• High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
• Ability to work well under pressure
• Organisation and effectiveness skills:
- Prioritisation
- Meeting deadlines
- Attention to detail
• Team working skills:
- Ability and willingness to put the team first
- Supporting and collaborating with colleagues
- Build and maintain effective working relationships
• IT, particularly MS Office applications
Desirable
• Vocational or professional qualification in education; health or social care
• Experience of working on an advice line, enquiries line, helpline, contact centre or similar
• Previous customer-facing role
• Experience of working alongside volunteers.
• Administration
· Good knowledge of one or more of the following:
- Health
- Care
- Education
- State benefits
- Personal finances.
The client requests no contact from agencies or media sales.
Are you passionate about leading a creative and high achieving team supporting vulnerable adults and local VCS organisations? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a Director of Services to oversee the delivery of our Lewisham-focused services: Community Connections (social prescribing), Community Development, Befriending and Community Transport.
Although the post holder will be working for Age UK Lewisham and Southwark, the teams they manage will support adults of all ages from 18+
The successful candidate will oversee an amazing team and work closely with partners across the health, social care, and voluntary sectors to ensure that isolated Lewisham residents get high quality services that enable them to find local groups that meet their needs, break down barriers to access and provide support from well trained and caring volunteers.
If you are a confident manager, who shares our vision of person-centred services that build on people’s strengths, and are keen to empower staff, volunteers and service users to contribute to the strategic vision of the organisation and to find creative new ways to work with partners and make a difference in the local community, this job is for you!
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including some hybrid working (ie some home working by agreement)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and application form.
Closing date for applications – 9am on 15th April 2024
Interviews will take place week commencing 22nd April in Catford
The client requests no contact from agencies or media sales.
Are you a digitally-savvy finance professional keen to put your accounting experience to good use, in a purpose-driven organisation? We’re looking for a new colleague to join our supportive and friendly team. Action Hampshire, a support organisation for the VCSE sector, has an exciting new opportunity!
We are recruiting for a Finance Officer. You’ll play a key role in our organisation, maintaining accurate and up to date financial accounting procedures and records, providing oversight to ensure effective financial controls are in place, improving and streamlining our financial processes and procedures, supporting our Finance Administrator and wider team. There is scope to learn and develop in this role, and to get involved in other aspects of the organisation that are a good fit for your strengths and interests.
s a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include (see job description for a full list of tasks):
- Maintain accurate ledgers
- Prepare cash flow reports and oversee movement of assets
- Monitor investment funds and oversee movement of funds
- Ensure accuracy of monthly payroll
- Carry out bank reconciliations
- Maintain up to date financial policies
- Support colleagues with preparing and monitoring budgets
- Act as coach for finance administrator
We’re looking for a partial or fully qualified finance professional with practical experience, ideally in a UK charity environment. We use Xero and associated tools, so it’s helpful if you know that system – or have the ability to quickly pick it up. We’ve been on a journey to digitise and automate our finance processes over the past couple of years and we’re looking for someone who is keen to continue improving our processes. You’ll need to be detail-oriented and committed to making sure we follow our own policies and procedures, and act in accordance with relevant legislation. We’re a purpose-driven organisation and would love to find someone who shares our passion for supporting local communities.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Contract Type: Permanent
Hours: Full time, 35 hours per week. Some out of office hours work will be required.
Salary: £25,970 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service, Company pension contribution, Life insurance (3 x salary), Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loan, Additional maternity pay and leave, Additional paternity pay, Additional sick pay.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
You will play an integral role in planning and delivering our flagship annual Night of Light Gala, working closely with our Event Lead and the rest of the Philanthropy Team on this dazzling event. Our Gala raised approximately £300K of vital funds in 2023. You will work with some amazing suppliers, high profile people, volunteers and supporters on this, and other events. You will get to support third-party events, including Golf Days and challenges, and special events like our 8-Hour cycle challenge round Brands Hatch for 20 teams of four in September, as well as any new events for our philanthropists to deliver vital income, and inspire our supporters to grow and repeat their events, each year.
You will also provide essential research and administration support to help prospect and steward incredible high-level supporters and our Fundraising Board of volunteers.
ABOUT YOU
Do you want to use your experience in Events and your organisational skills to ensure Missing People’s events and challenges delight participants and raise vital funds for the charity?
You will be highly organised with the ability to prioritise as you will be working on several projects concurrently. You will be responsible for reaching out to some of our most important supporters and will be confident in communicating with a diverse people such as executives, high net worth individuals and people affected by the issue of missing.
You will have experience of:
• Planning and delivering events.
• Writing impactful communications such as letters, emails, or newsletters
• Strong administration
You will also have:
• Strong organisational and time management skills
• Outstanding communication skills suited to diverse audiences such as executives, high net worth individuals and community leaders.
• A commitment to Missing People’s values and aims.
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits.
FIND OUT MORE AND APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, a letter from the Major Donor Managers and information about the charity's fantastic achievements in 2023. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing Date: 23:59 on 4th April 2024. We reserve the right to close this vacancy before this date if we receive a high number of applications and encourage you to apply as soon as possible.
Interviews: 10th April 2024
You may also have experience in the following: Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-212 576
The role
We’re looking for you to support the delivery and expansion of Here for You.
Here for You is a personalised referral pathway for newly diagnosed breast cancer patients - primary and secondary. It provides timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.
This is an exciting time to join the team as we’re looking to expand UK wide. We’re committed to making access to Breast Cancer Now services more streamlined and are looking for someone who is proactive and comfortable with multi-tasking.
This role is vital as you’ll be responsible for relationship building with the NHS, geographical expansion and collaboration with colleagues. You’ll be acting as a first point of contact for healthcare professionals and will be speaking with people affected by breast cancer on the phone about our services.
About you
You’ll be passionate about supporting people affected by breast cancer.
You’ll have excellent communication skills, especially by phone and Microsoft Teams. You’ll also be a good listener who enjoys working in a patient led environment.
You’ll be highly organised, with the ability to adapt to changing circumstances. You’ll have experience in working with healthcare professionals as well as building positive relationships with people from different backgrounds, including people affected by breast cancer and across UK wide teams.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in 1 of our 4 offices located in Cardiff, Glasgow, London or Sheffield. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
How to apply
Please submit your application via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date Wednesday 10 April 2024 at 09:00am
Interview date Monday 22nd April and Tuesday 23rd April 2024 (virtual)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you excited by an opportunity to demonstrate disabled people’s ability to contribute to a fairer society for all?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO). All of the board and 80% of staff declare an impairment, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This means that, in addition to our traditional services delivered by and for disabled people, we are a groundbreaking organisation working to demonstrate that as disabled people we can take a leadership role in our local community. In a world where disabled people are too often underestimated or written off, we need your help to tell this story.
We’re looking for a natural communicator who can tell our story in an accessible and compelling way. You’ll be able to think creatively, and grasp the bigger picture, whilst being comfortable keeping across routine but vital tasks such as producing newsletters and updating social media. You’ll take pride in making those outputs the best they can be, whilst also being comfortable briefing local journalists and telling our story. It’s required that you have your own lived experience of disability, which could include mental health issues or a long term condition. We also particularly welcome applications from global majority candidates, who are currently underrepresented at this level in our organisation.
Your role will focus on three of our projects: Healthwatch Barnet, which provides the local resident voice in health and social care; our work with the Barnet Together Alliance supporting the local voluntary sector; and the work of the NCL VCSE Alliance, which we currently chair.
To succeed, you will need solid communications and PR experience, and an ability to write fluent, interesting copy as well as a familiarity with social media and a basic understanding of design principles. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst much of it can be done from home, there is an expectation that you will be in Barnet two days a week. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how your own lived experience of disability would inform your approach to the role.
The successful candidate must be willing to undergo a DBS check and have the right to work in the UK.
Shortlisted candidates will be invited for interview at our Colindale office on the 25th and 26th of April.
Please explain what attracts you to the role and outline your relevant experience, including how your lived experience of disability would inform your delivery of the role.
The client requests no contact from agencies or media sales.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: end of day on Monday 8 April 2024
First round interviews to be held Wednesday 1 and Thursday 2 May 2024
Second round interviews to be held Thursday 16 May 2024
Position: HR Business Partner (Projects)
Contract: 1 year fixed term
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £49,680 - £54,550 per annum plus excellent benefits
Salary Band: Band G3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a fantastic opportunity to join our supportive and fun team at a time when exciting people plans are starting to take shape for the MS Society.
You’ll be an experienced HR Business Partner, with the ability to hit the ground running, to lead on a number of exciting upcoming HR projects for 2024.
Our organisation is transforming the way in which it works and the HR team will be at the heart of these changes, supporting managers and teams on a variety of projects.
You’ll have worked in a similar role at this level. You’ll have substantial experience of:
- Providing expert employee relations advice and support on serious and complex cases
- Supporting on a variety of people projects
- Supporting various organisational changes
As part of the HR Operations team you will be responsible for providing an efficient, friendly and a high quality service to customers across the organisation.
From providing first line advice, guidance and support with casework, including grievances, disciplinary matters, and sickness absence.
In addition, you’ll be undertaking a range of associated general HR transactional activities.
You’ll have:
- A CIPD qualification (ideally level 7) or equivalent
- Experience of working in a HR environment, having sound knowledge of employment law and employee relations procedures.
- Experience of employee dispute resolution.
- Experience of working with an HRIS, including data management and reporting.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year.
Closing date for applications: 9am on Tuesday 16 April 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- Gender
- Race
- Disability
- Sexual orientation
- Religion or belief
- Pregnancy
- Gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.