Hiv Support Services Coordinator Jobs in Greater London
The HIV Peer Support Network Manager is responsible for managing an innovative, comprehensive peer support network for people living with HIV (PLWH) across eight HIV clinics in Southeast and Southwest London.
The job will involve overseeing and coordinating the peer support network, liaising with funders and partner organisations. You will also support our five peer mentors and liaise with our clinical partners and deliver some frontline support yourself. The postholder will also initiate a quarterly peer support network steering group, convened with METRO’s Head of HIV Services and representatives from each of our clinical partners.
Programme
The Fast-Track HIV Cities London initiative funds this programme of work. It is part of a collaborative piece of work between several HIV voluntary sector agencies, and NHS trusts in London, aiming to support PLWH to better engage in their health and care.
The partner trusts include, King’s College Hospital NHS Foundation Trust, Guy’s and St Thomas’ NHS Foundation Trust, St George’s University Hospitals NHS Foundation Trust, Croydon Health Services NHS Trust, Kingston Hospital NHS Foundation Trust, Epson and St Helier University Hospital and Lewisham and Greenwich NHS Trust.
The team provides services to a wide variety of clients of intersectional identities, with emphasis on those with under-served needs.
Our target groups include those who have complex needs and poor adherence to medication in diverse populations, including those from LGBTQ+ backgrounds, as well as those with Black African, Afro-Caribbean, Latin American, or Easter European heritage.
Role
Working closely with METRO’s Head of HIV Services, you will expand on our current peer mentoring offer and establish an innovative model for a peer support network across several NHS Trusts, where you will embed METRO’s peer mentoring best practice service and provide a bridge between clinicians and patients.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a highly motivated individual to support the work of the Director SEL Healthwatch. The successful candidate will be a key part of our friendly team, providing project and administrative support to the Director of SEL Healthwatch, and the wider Healthwatch Greenwich team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spring Community Hub is recruiting a Business Support Coordinator - Marketing. This is an exciting opportunity to join our small, dynamic team to support our marketing and brand management as well as providing day to day administrative support to the Charity.
Key Responsibilities and Duties
- Assisting with content creation and maintaining the website including SEO optimisation and monthly reporting.
- Supporting and coordinating content creation and messaging for newsletters, website and other communications.
- Bringing the Spring Community Hub brand to life through storytelling.
- Researching new ideas and advances in marketing/charity and fundraising activities
- Monitoring and measuring the performance of campaigns
- Coordinating, ordering and maintaining the stock of marketing collateral and ensuring it is in accordance with Spring Community Hub's brand guidelines, strategic aims, values and budgetary constraints.
- Planning, organising and coordinating internal and external events including visits to trade shows and wherever a marketing presence is required and networking and partnership building at these events
- Routine administration, executive support and event planning and maintaining office directories (phone, emergency contacts etc.)
- Assisting with the recruitment of staff and volunteers
- Undertaking tasks as required that are not specifically listed here including general office and administrative tasks
Person Specification
- Degree or equivalent experience, ideally in English language or a CIM or other marketing qualification or equivalent experience.
- Have worked or volunteered in the not for profit or voluntary sector, particularly with individuals experiencing significant poverty and inequality
- Able to communicate effectively with a wide variety of people and build and maintain partnerships
- Creative with an eye for design and the ability to use the relevant software and marketing and communications tools like MailChimp, dotMailer etc.
- Experience using social media in a business context
- Project management experience
- Experience using WordPress or other content management systems.
- Ability to negotiate with suppliers, for example print and advertising
- Commitment to training and continuous development and open to change
- Abillity to work under pressure and independently and remain calm.
- Abillity to collaborate with and listen to colleagues
- A compassionate approach with an interest in the wellbeing of others
There will be some out of hours working for AGM, Away Days, events and/or development and training sessions, you will be able to arrange time off in lieu via your Line Manager
The role is subject to a Disclosure and Barring Service (DBS) check
We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spring Community Hub wants to recruit an enthusiastic and dynamic person with experience in project delivery or impact measurement and evaluation to join our Business Support Team to work on a variety of projects and provide administrative support to the Charity.
Key Tasks and Responsibilities
- Lead the establishment of an impact and evaluation function in the organisation to report on the impact of our projects to colleagues, partners, donors and funders.
- Provide project management support to the Senior Management Team.
- Collect quantitative and qualitative data via online and paper surverys and focus groups. Interpret and analyse that data using our CRM and other sources of data.
- Disseminate data, analysis and findings including to colleagues in fundraising, communications, service delivery and engagement and act as an internal advocate for effective monitoring and evaluation strategies.
- Support the development of new tools to collect data.
- Gather project case studies by liaising with colleagues and project leads.
- Assist with the recruitment of staff and volunteers and help to foster a positive volunteer culture
- Represent the organisation at external meetings and events as required
- Assist with daily administration being flexible to the changing needs of the organisation and undertaking tasks not specifically listed when required
Person Specification
- Excellent written and oral English.
- Strong presentation skills and experience presenting research outputs and technical concepts to diverse audiences including colleagues, partners and donors.
- Excellent communication and relationship building skills including with colleagues, partners and donors.
- Experience in designing data collection methods and strong qualitative and quantitative research skills including basic data collection.
- Strong data analysis skills and ability to use relevant software as well as general IT packages.
- Knowledge of the implications of GDPR and other relevant legislation to Spring Community Hub
- Strong project management skills and the ability to deliver on time, to budget and to a high standard
- Degree or equivalent experience
- Experience working or volunteering in the voluntary or not for profit sectors
- Ability to work collaboratively and excellent listening skills
- A compassionate and empathic approach with a genuine interest in the wellbeing of others
- Self motivated with a methodical approach to work and excellent attention to detail
There will be some out of hours work for, for example, the AGM, events, training and development and you will be able to arrange time off in lieu via your Line Manager
Spring Community Hub offers opportunities for learning and development and is actively committed to equality and diversity. We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised groups and communities.
The role is subject to a DBS (Disclosure and Barring Service) check
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about the rights of refugees and migrant's? We need an experienced advice worker to provide effective and efficient welfare benefit, education & employment and housing casework to refugees and migrants.
Key responsibilities include:
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Advocating on behalf of clients and making referrals to specialist agencies where necessary.
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Providing advice to clients on a range of issues including welfare benefits, housing and education.
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Maintaining good practice & adhering to Advice Quality Mark standards.
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Participating in supervision of volunteer advice workers.
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Monitoring all aspects of work and reporting to funders.
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Maintaining a clear filing system, detailed records of all activities and respecting confidentiality of clients (Data Protection Act, GDPR) .
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Keeping accurate records using case management software.
Successful candidates will have an up-to-date knowledge of welfare benefits rights and housing benefits legislation. You should have 2-3 years experience of providing welfare benefits and housing advice and be level 1 OISC trained.
Please apply sending your CV and cover letter. If you require any adjustments please do not hesitate to let us know.
The client requests no contact from agencies or media sales.
Overall Description
The Director of Programs oversees the management of Grassroot Soccer’s priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) while strengthening the technical assistance to Partners in all geographies as well as coordinating new partnerships globally. The Director of Programs will work closely with the Vice President, Impact and Operations and Director of Strategy and Innovation to develop strategic plans for all Partnership geographies. This position is strategic for Grassroot Soccer, contributing to the organization’s mission and the GRS 5 Year Strategic Plan. The Director of Programs – Maternity Cover would assume the responsibilities of the Director of Programs position while the Director of Programs is on maternity leave.
Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that leverages the power of soccer to educate, inspire, and mobilize at-risk youth in developing countries to overcome their greatest health challenges, live healthier, more productive lives, and be agents for change in their communities. Since 2002, GRS programs have reached 13 million young people in over 60 countries with life-saving HIV prevention and sexual and reproductive health information and services. Grassroot Soccer is looking to continue scaling its impact via partnerships over the next five years.
The Grassroot Soccer Partnerships (GP) team stewards GRS relationships with a wide range of partner organizations globally. The GP team supports these organizations to integrate the GRS model into their adolescent health strategies and coordinates the remote and in person technical support to these organizations to increase their capacity to deliver GRS interventions. This technical assistance includes but is not limited to program design, product development, monitoring and evaluation, Coach development, program optimization, youth engagement, and research.
Key Responsibilities:
Oversee Grant Management across all Priority Partnership Geographies (40%)
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From grant kickoff stage to grant close out, ensure Program Managers (PMs) for priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) execute grants and meet deliverables on time and on budget
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Manage team of Program Coordinators (PCs) and/or Program Assistants to ensure each of the PMs has the necessary support and resources for grant execution throughout the grant life cycle
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Ensure knowledge management within priority geographies and across the Partnerships team
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Work with HR to source and manage Consultants as necessary for additional technical support
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Create opportunities for learning and sharing amongst PMs, PCs, as well as project and/or country-based Consultants
Strengthen Technical Assistance to Partners (25%)
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Supervise and control quality of technical assistance (TA) and grant deliverables in partnership geographies.
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Support Program Managers during technical proposal development in Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure new projects are feasible programmatically and operationally
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In coordination with Directors of Strategy and Business Development (BD), support technical proposal development for new projects/funders globally
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Identify, synthesize, and advocate for updates to the TA model and package and support teams to pilot and operationalize new approaches
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Proactively identify needs and work across functional teams to build roster of consultants that ensure robust TA capacity to support all geographic and technical needs
Coordinate New Partnerships and Project Management (20%)
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In coordination with the Vice President - Impact and Operations and Director of Strategy and Innovation, assess technical and operational feasibility of new projects outside of priority partnership geographies
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Oversee and ensure program management staffing for funded projects globally
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Lead and manage strategic, multi-country partnerships
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Represent the technical assistance approach to potential global donors and partners
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Work with Global Operations team to strengthen knowledge management system for grants and programs
Lead Strategic Partnership Planning (15%)
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Direct country-level strategic plans for Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure those plans align with and support GRS’s annual and 5 Year strategic plans
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Along with the Vice President - Impact and Operations and Director of Strategy and Innovation, develop multi-year strategic plans for all Partnership geographies
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Build capacity of PMs to steward strategic partnerships
Other Expectations:
Travel
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International Travel to including but not limited to (up to 25%, 1-2 trips per quarter )
Relationships
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Reports to: Vice President, Impact and Operations
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Works closely with: Director of Strategy and Innovation
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Direct reports: Partnerships Program Manager (PM) Malawi, PM Nigeria, PM Mozambique, PM Ethiopia, PM Kenya, Partnerships Coordinator x 2, Program Support Manager
Qualifications Required:
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7+ years’ managing programs and/or operations in a national or multinational nonprofit
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Experience overseeing implementation of organizational or program budgets of at least $1M annually
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Demonstrated experience providing technical assistance to a range of different stakeholders (e.g. global headquarters, prime partners, ministry officials, local boards and program teams)
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Experience managing cross-cultural remote teams
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Demonstrated experience strategizing in complex scenarios, forecasting possible outcomes and proactively managing against those outcomes
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Willingness and ability to travel (up to 25% of time)
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Excellent written and oral English communication skills required, additional languages preferred
Ideal candidate should have exceptional skills in the following:
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Inspiring and leading teams while holding them accountable for results
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Proactively managing programs and projects and ensuring challenges are attended to before they become problems
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Managing change and complexity in a growing organization
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Building relationships with wide range of staff and partners, and operating within diverse social and cultural contexts, often virtually over multiple continents and time zones
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Communicating effectively, both oral and written, with wide range of external and internal stakeholders (e.g. Ambassadors, Ministers, Civil Society leaders, board members, senior leadership, staff, young people)
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Ability to see and tell stories from numbers in budgets and program data
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Maintaining oversight over a large range of programs, projects and partnerships and ensuring effective prioritization of time and effort
Benefits:
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Flexible remote schedule
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Generous Paid Time Off
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Affordable dental and vision coverage
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Significant employer health insurance contributions
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Opportunity to work on a global team and visit GRS sites
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5 days of study leave and more!
To Apply: Please submit a resume and cover letter, “Director of Programs – Maternity Cover” on the subject line. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.