Hostel Support Worker Jobs in City Of London, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £27,352.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent x3
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Do you have a passion for supporting people to rebuild their lives?
About the role
We are looking for Night Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough, supporting residents around their strengths and aspirations.
The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.
In the role of Night Worker, you will be working with our clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist staff on site with supporting clients, completing H&S tasks, responding to and completing incident reports, and ensuring that clients within the building are safe. You will also have some housing management responsibilities as part of ensuring we deliver safe, high-quality services.
Working in our Forbes House complex needs hostel, you will be part of a team providing 24hr support to 22 clients at the start of their journey with us, supporting them towards greater independence. This role involves working night shifts between the hours of 21:30 – 08:15. This will also include some weekends and bank holidays, and the role will be service based with no home working.
About you
To succeed in this highly rewarding role you would benefit if you:
- Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Have experience of helping vulnerable people.
- Be committed to our Recovery Ethos.
However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 9th April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
We are looking for a Support Worker to join our small and friendly Outreach Team which works across London to find and support women who are rough sleeping, vulnerably housed and facing other difficulties. We have a specialism in responding to sexual exploitation and prostitution. This work needs empathy, care and an understanding of the inequality, childhood trauma, racism and social exclusion that can lead to these complex problems.
Support Worker – Outreach Team (maternity cover)
Contract: Full-time, 5 days per week, 12 months fixed term contract (maternity cover arrangement)
Ideal start date: as soon as possible.
Salary: £30,232
Other benefits: Pension scheme (5% employer contribution); 25 days annual leave + bank holidays; the organisation aims to invest in all staff members’ development
Location: Main office located very close to King’s Cross station, but this outreach role sees the team member undertake shifts in locations all over London
Reports to: Outreach Team Leader
Line management responsibilities: None
Women at the Well aims above all else to be responsive to the needs of the women who use our service, and we believe the best way of doing this is by building a specialist team of committed workers who want to make a difference to the lives of other women. We are looking for team members with knowledge and understanding of how women affected by childhood trauma, social exclusion, racism, disability, poor health, and other disadvantages are more likely to be put at risk of sexual exploitation and prostitution. We value lived experience as well as paid work experience and qualifications.
We are interested to meet and employ those who can demonstrate empathy with the women we are here for, and who have the aptitude for this work, even if you do not have the usual levels of paid experience. If you have a strong commitment to this work and to our values, but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in touch to discuss your background and we will try to advise you on what the job entails and whether you might be a good candidate.
Full details of the role, how to apply and how to get in touch are in the cover letter and job description which you can download from the recruitment page of our website.
Closing date: Tuesday 2 April, 12pm
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Croydon offers IAG, 1-1 coaching and practical support to people who are experiencing homelessness in Croydon and the neighbouring boroughs. We work with several partner agencies including the Homeless Health Team, mental health services and substance misuse services to ensure that our members have access to support needed to end their homelessness for good. We have now received funding from NHS Southwest London to deliver a health advocacy service in Croydon for 12 months.
Contract: 12 months fixed term contract.
Location: Crisis Skylight Croydon, 12 Surrey St, Croydon CR0 1RG (with regular outreach into community settings)
About the role
As Health Advocacy Worker , you will provide high-quality support to people experiencing homelessness in Croydon. You will support Skylight members as well as residents of local supported and temporary accommodation to register with the appropriate health services and attend health appointments. You will regularly visit local hostels and accompany your clients to their health appointments.
You will hold sensitive conversations about health needs, reasons why someone might have struggled to access health services in the past and what concerns they may currently have. You will provide IAG, support and encouragement to help build your clients’ confidence so that they continue accessing health services independently in the future when your support comes to an end.
About you
To be successful in this role you will have a good understanding of the challenges that people who experience homelessness might face when trying to access health services. You have experience supporting people with multiple needs including mental health, physical health and substance misuse difficulties, a history of multiple exclusion and social isolation. You have worked within a relevant sector which could include homelessness, asylum seeker or health services. You are confident working independently in the community and are willing and able to travel to meet your clients and potential clients around Croydon.
You may have experience in, homelessness, mental health, physical health, health, complex needs, asylum seekers, refugees, person-centred support work, case work
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14 April 2024 23:59
Interviews will be held on Wednesday 24 and Thursday 25 April 2024 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as an Employment Specialist, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for an Employment Specialist (Support Worker) to join the Individual Placement and Support Team (IPS). The Lambeth Living Well Network Alliance is a collaboration of organisations Thames Reach; Certitude South London Maudsley NHS Foundation Trust, Lambeth Council; and South-East London Clinical Commissioning Group. The goal of all organisations is to provide mental health services and support to working age adults in Lambeth.
Thames Reach welcomes applications from people with transferable skills.
As an Employment Specialist (Support Worker) you will be responsible for:
- Build relationships and promote the service within clinical teams to generate referrals. Collaborative work with TR staff and other key stakeholders to support service users' employment goals.
- Manage an active caseload where you will work with people to develop vocational profiles and action plans to help people achieve their employment goals.
- Build relationships with diverse employers to source job opportunities.
- Network and develop opportunities to support people to get closer to their employment goals.
- Work collaboratively with the team and partners to deliver a high-quality service that exceeds the job sustainment outcomes.
- Keep accurate data, evidence, and update the case management system, understanding the need for to evidence work.
To succeed as an Employment Specialist (Support Worker), you will need have:
- Knowledge and experience of providing support to people to find employment.
- Be able to initiate and develop relationships with employers and other agencies for the people to access opportunities and overcome barriers to get them closer to employment.
- Empower and motivate people to build the skills and confidence they need to find and keep work.
- Good IT skills and administration - Be effective in recording and reporting data.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Street Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough.
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this.
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation.
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings.
- Accurately record all work completed within given timeframes.
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service.
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services.
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally.
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required.
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
- A clean driving license (desirable).
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 04/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information, please contact, Benjamin Sebok (contact details available on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as Senior Employment Specialist, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for a Senior Employment Specialist to join the Lambeth Individual Placement Support Service team.
As a Senior Employment Specialist, you will be responsible for:
- Providing exceptional support to people with mental health issues into suitable and sustainable employment.
- Assertively engaging with people from referral, into work and beyond for sustainment, offering comprehensive support in skills identification and practical guidance.
- Playing a crucial role in supporting sustained success for people and employers post-employment.
- Establishing relationships with key stakeholders in mental health teams, with employers and skills providers for effective referrals and successful outcomes whilst supporting senior managers to compile monthly and quarterly data for reporting submissions.
- Ensuring accurate data collection, recording and maintenance of an up-to-date case management system.
- Managing volunteers and support the induction process as and when required and attending regular meetings with Mental Health teams.
To succeed as a Senior Employment Specialist, you will have:
- Knowledge and experience of providing employment support to vulnerable people.
- Experience with communicating and building relationships with diverse stakeholders.
- To be able to empower and motivate people to help build confidence and resilience.
- To be organised, have good time-management skills, and be able to keep clear and up-to-date records.
- Experience of working independently.
- Excellent IT and administrative skills.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
We're seeking a passionate, innovative, and experienced leader to oversee the Tenancy Support Team (TST) North, a vital service providing housing-related support to people living in accommodation across North London.
About the role
As the Head of Service for TST North, you'll be at the forefront of driving positive change and ensuring the smooth operation of SHP’s largest Tenancy Support Service. With a focus on both day-to-day operations and strategic initiatives, you'll play a pivotal role in overseeing specialised projects and ensuring the delivery of high-quality personalised support housing-related and Move-On support.
The Head of Service for TST (North) is responsible for overseeing the day-to-day operations of the Tenancy Support Team (North) and bespoke projects that support the delivery of the main service. TST North comprises two distinct services funded via the Greater London Authority (GLA) – TST North (main contract), which offers tenancy and Move-on support to 1200 clients housed through the Clearing House Scheme, and TST North PRS which supports 200 clients housed in Private Rented Sector Accommodation.
The Head of TST will hold overall responsibility for motivating and managing the 50+ staff team, ensuring exceptional service delivery, targets are achieved, and clients receive the best possible support to enable them to sustain their tenancies. The Head of TST is required to demonstrate strong commercial awareness, be able to use KPI and outcome data to influence service delivery.
The post holder is required to be agile and dynamic in their approach to engaging and managing the multiple stakeholder relationships across all North London Boroughs, including the development and management of relationships with Private Rented Sector landlords and agents to ensure that Move-on targets are achieved. There is a strong focus on the development of processes, policies, and procedures that promote the key ambitions of the service and respond to changes in service delivery, either due to shifting funding priorities or the launch of new bespoke projects.
About you
- Experience in leading large and dispersed teams in either supported housing, advice, homelessness, or other relevant environment.
- Ability to manage multiple service priorities and commissioner/external stakeholders' demands and to remain motivated in a demanding and target-driven role.
- Experience in producing, analysing, and interpreting complex reports and statistics for use in service monitoring or planning.
- A strong understanding of the techniques aims and objectives of working with street homeless people, including those facing multiple disadvantages.
- An enthusiasm and well-developed skill for placing service users at the heart of service delivery and developing services based on their experience.
- Experience of financial planning for service delivery; budgetary responsibility and control. Wide-ranging knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing).
Closing Date: Thursday 28th March 2024 at midnight
Interview Date: Friday 5th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready to join a team dedicated to creating lasting change in the lives of rough sleepers in Tower Hamlets?
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. The Rough Sleeping Drug and Alcohol Treatment Grant (RSDATG) programme was established in 2020 and is based within The Dellow Centre; run by Providence Row. The service aims to support and enhance the quality of life for all locally connected rough sleepers in the London Borough of Tower Hamlets; by offering through care service from initial engagement and harm reduction and for some, then moving into treatment, and then recovery.
The role:We are recruiting to fill two vacancies. The role will involve but is not limited to the following.
- Holding a caseload of people who are sleeping rough or at risk of homelessness through eviction, where their substance and/or alcohol use has impacted on their housing and ability to sustain accommodation
- To work collaboratively with partner agencies to ensure positive outcomes are achieved, safeguarding is shared and to increase the persons access to support services.
- Increase the total number of people accessing structured treatment & recovery through a bespoke pathway for rough sleepers as well as sustain treatment for these individuals, reduce their risks, and support bespoke planned treatment exits or transitions into community-based services (continuity of care).
- Reducing barriers of accessing Primary Healthcare services, such as GP registration, attending hospital appointments and specialist health services by advocating for and supporting clients.
- Attending and coordinating client related MDT’s and attendance at meetings relating to the rough sleeping community
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence!
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title Community Shop Assistant Manager
Responsible to Community Shop Manager
Purpose of Post The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer team to maximise the shop’s financial contribution and to promote the SCT mission by effective and entrepreneurial management and be responsible for the effective operation of the shop(s).
Salary£23,771.00. FTE Per Annum
Hours 35 hours per week
Location SCT Charity Shops (London)
Introduction:
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
· To assist the Shop Manager in ensuring the shop is well run at all times
· To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
· To optimise sales across all departments and to achieve set targets
· To ensure the team consistently provide excellent customer service to both customers and donors
· To maintain successful retail processes and merchandising.
· To maintain effective stock management and processing and carry out shop administration
· To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
· To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
· To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
· Prepared to move around area and work at different locations if necessary.
· Ability to work flexibly, including working weekends.
· To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Essential
Desirable
Skills and Knowledge
· Retail background
· People management skills
· Money management
· Good verbal and written communication skills
· Ability to work well as part of a team
· Good IT skills (including MS Office and email)
· Able to use own initiative
· Strong interpersonal skills
· Visual merchandising/window dressing
· Shop administration, finance,
Experience
· Commercial retail experience, preferably supervisory level
· Demonstrable and proven communication skills
· Demonstrable experience of working to targets
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
· Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
· Makes effective decisions.
Role Model / Leading by Example
· Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
· Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
· Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
· Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional Benefits:
BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a tangible difference in people's lives?
Providence Row is seeking an enthusiastic and dedicated Needle Exchange & Harm Reduction Coordinator to join our vibrant team. With a focus on community well-being and safety, this role is your chance to contribute meaningfully to harm reduction services in a dynamic and supportive environment.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Leading on a busy needle exchange service, you will offer harm reduction advice & support to all people who access the service.
- You will oversee stock levels and ordering of new supplies, with an emphasis on ensuring all stock is stored safely.
- You will ensure policies, procedures, and quality control are in place for all people and staff when carrying out the Needle Exchange and further develop good practice.
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Hounslow Reach team.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term intervention. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
You will:
- Provide a flexible and responsive service to people with complex needs and vulnerabilities.
- Manage and coach staff to deliver safe and person-centred support to people with support needs across dispersed community locations.
- Effectively work in partnership with the management team.
- Excellent communication, organisation and creative problem solving skills.
- Work closely with other internal departments.
- Ensure there is evaluation and impact and analyse performance in this area.
To succeed as the Senior Practitioner, you will have:
- A proven track record in leading and motivating a team to achieve key outcomes and results.
- Sound, up to date knowledge of current management practices.
- Experience or knowledge of line managing employees, students and volunteers.
- Effective at developing and maintaining good working relationships with partner agencies.
- Have excellent prioritising skills and be able to independently manage your workload.
- Be a proficient user of Microsoft Office applications, including databases.
- Experience of working to a Solution focussed approach and in working with others to overcome challenges and barriers.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 04/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form. For further information please contact, Folasade Babade (contact details available on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.