Housing Officer Jobs in Ilford, Greater London
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The Homelessness and Housing Law Specialist Advisor will work alongside our client services teams across England, to prevent and end homelessness for people we support. Providing expert advice, support and advocacy to our staff and members in the most complex cases.
Salary: £38,585 (regions) or £42,746 (London) per annum
Hours: 35 hours per week (open to compressed hours in line with Crisis’ Flexible Working Policy)
Location: To be based in any of the Crisis Skylights in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy
About the role
We are looking for an expert on homelessness legislation (the Homelessness Reduction Act) and relevant housing legislation to contribute to Crisis’ mission of ending homelessness. You will provide advice and casework covering complex areas of both housing and homelessness legislation to frontline employees working directly with people experiencing homelessness and at risk of homelessness in England. You will be an advocate for our members, by using housing law knowledge to request temporary housing from local authorities, for those who are street homeless. You will have the opportunity to produce housing law briefings, template letters and a toolkit of resources including checklists to support staff when working with beneficiaries.
About you
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Demonstrable track record of successfully preventing and relieving people’s homelessness through advocacy and the application of relevant homelessness and housing law, including complex cases such as people with different immigration status.
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Expert knowledge of relevant homelessness and housing legislation, including Housing Act 1996 Parts VI and VII, Homelessness Act 2002 Homelessness Reduction Act 2017, Protection for Eviction Act 1977, Landlord and Tenant Act 1985
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Knowledge of the issues affecting homeless people and the impact and interaction of welfare and immigration policies on homelessness
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Familiarity with local authority housing options services and their processes
You may have experience in, Housing and Homelessness Law, Local Authority Homelessness or Housing Options teams, Advice and advocacy, specialist casework.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14 April 2024 (at 23:59)
Interviews will be held W/C 22 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer. This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.
We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.
Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire, this is a rare opportunity to lead a very exciting organisation into its next phase of development.
We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety and Community and possesses vision to take the charity to its full potential.
We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering. We support them in leading self directed and flourishing lives. We are seeking an inspirational leader who is entrepreneurial and creative.
The qualities that we are seeking in applicants for this role are:
●Client/Volunteer focus
●Hands-on
●Involved
●Inspirational
●Flexible
●Motivational
●Appetite for growth
●Leadership
●Integrity
Chief Executive Officer
●Hours of work: 37 Hours per week plus occasional evening events
●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.
●Holiday: 25 days plus 8 public and bank holidays.
●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,
●Responsible to: Future Living Hertford Chair of Board of Trustees
The qualities that we are seeking in applicants for this role are:
Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.
Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.
Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.
Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.
Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.
Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.
Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.
If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV.
The client requests no contact from agencies or media sales.
We are seeking a new Chief Executive to steer CDI through the next stage of our journey.
We are a team of creative, committed colleagues dedicated to improving emotional health and challenging social injustice wherever & whenever we can and with whatever resources we have to hand.
“CDI is an amazing organisation to work for. The workforce is as diverse as it is talented, bonded by a commitment to listen to the children, young people and families in Croydon and provide meaningful support to inspire self-empowerment, solution-finding and fulfilment.”
CDI Staff member
In this role, you will lead CDI across all its functions to ensure the successful deployment, development and long-term sustainability of our early intervention and prevention support services.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
A unique opportunity to support housing access that ends homelessness…
About the role
Title: Housing Access Officer - known internally as Housing Procurement Officer
Location: London; Up to two days working from home may be considered in line with Crisis’ hybrid policy
You’ll join our London Wide Services at an exciting time, helping to deliver an outstanding pan London property access service across the private and social rented sector and contributing to the delivery of Housing First. Working alongside a variety of services across the organisation, you will identify housing opportunities, negotiate new partnerships, nurture existing relationships, and strive to establish routes into sustainable housing for people who have experienced homelessness by working with Landlords across London.
It’s a role requiring a creative approach and strong negotiation skills as you partner with both Landlords and Crisis’ Client Services. You will be responsible for bringing two sectors together and ensuring the interest of everyone involved are looked after, supporting the creation of tenancies that end people’s homelessness. The role is pan London, and you will work collaboratively with our 3 London services to ensure tenants receive the support they need to sustain their homes. There is scope for development of the role and plenty of support. It’s a fantastic opportunity!
Crisis is also in the process of establishing a brand new lettings agency, in partnership with Homes for Good – Scotland’s award winning social enterprise letting agency. The new lettings agency will launch in early 2024 and we envisage the housing access roles working closely with the new business.
About you
Understanding of housing law is essential along with the ability to develop, build and maintain key relationships.
Crisis are looking for a talented, motivated individual to join the Housing Access Team in London who wants to use their skills and experience working with landlords in the private sector, accessing accommodation to help end homelessness for the people we support.
With in-depth knowledge of the housing market in London, its unique challenges and opportunities and possessing excellent interpersonal skills which will support them to negotiate with landlords and access good quality affordable accommodation for our members. Thorough understanding of landlord’s legal responsibilities is essential coupled with insight into the needs of people experiencing homelessness and the challenges and stigma they face accessing good quality affordable accommodation.
A good understanding of the benefits system and how it relates to housing is key along with an ability to work alongside colleagues directly supporting people experiencing homelessness to ensure they are supported into sustainable tenancies so their homelessness is ended for good.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay
-
Flexible working around the core hours 10am-4pm
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 15 April 2024 (at 23:59)
Interviews will be held w/c 29th April
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kineara has a two new vacancies for experienced Housing Support Practitioners to join our small and dedicated team for our Private Renters Project in Southwark.
Housing Support Practitioner
Contract and term:Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Fri with some occasional evenings when needed
Location: Flexible, with time split between home, our Southwark office 3 days per week
About the project
In an innovative partnership with Southwark Council, Southwark Law Centre, and Impact for Urban Health, we’ve been supporting close to 200 private renters over the last 3 years who have been threatened with eviction by their landlords, or are living in temporary accommodation, to sustain their tenancies and/or find onward housing in the social or private sector that is suitable for their health, needs and aspirations.
About the role
We are looking for an experienced, enthusiastic, and passionate support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers, solicitors, community services, social prescribers, and mental health support workers to coordinate tailored support for each client to avoid eviction and sustain tenancies, mediating with landlords where necessary and providing advice for onward housing when needed with the support of the Housing Link Worker. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and health professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a great Tenant Activities and Engagement Officer.
You will make a significant contribution to the future direction of Eldon by adding value, ideas & inspiration and really drive forward our continued success. This is a fantastic opportunity to work for a developing independent and sustainable organisation with tenants at the heart of everything we do.
This is a varied and exciting role, focussing on our tenants who live across four extra care sites and five sheltered housing sites, with the majority being older people.
Key areas of the role are:
· Developing a programme of engaging activities for our tenants
· Engaging with tenants to understand their needs and aspirations.
· Promoting a philosophy of privacy, dignity independence, choice, rights and fulfilment.
· Working collaboratively with colleagues, supporting tenants’ meetings, building networks.
· Supporting volunteering opportunities
You will be joining Eldon Housing at an exciting time in its development and transformation.
To find out more about our work please visit our website.
The ideal person for this role will have the ability to work with older people, particularly those with vulnerabilities and an understanding of the challenges they may face, including living with Dementia. You will be able to deliver creative and engaging activities and understand how to work in partnership with others.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award
- Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised.
In the first instance, please submit an up-to-date CV.
An Enhanced Disclosure and Barring Service check will be required.
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply please visit our website via the apply button.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Are you an experienced Finance Officer wanting to work with an amazing organisation?
We are proud to be partnering with a great national charity that supports and advises people experiencing homelessness, helping them rebuild their lives. They are looking for a temp Finance Officer to help deliver an effective rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements on a full-time basis (37.5 hours) for 6 months in the East London office.
You will ensure that the organisation is compliant with all regulations and using robust policy and procedures. You will be responsible for managing resident rent and accommodation charge accounts and other former resident debts on a regular basis, identifying trends and patterns on individual accounts, and chasing arrears. You will work collaboratively with the Resident Services Manager, Revenue and Income Team Leader and Finance team to ensure all rent accounts are up to date and correct, checking Housing Benefit entitlements against PC rates and requesting adjustments accordingly. You will be liaising with both internal and external partners including the Resident Services, Keyworkers, Housing Benefit, the Department for Work and Pensions and residents. You will provide advice and support service to clients with regards to Housing Benefit Appeals. You will also support the transfer of all accounts from Inform to Pyramid.
Knowledge of welfare benefits, i.e. Housing Benefit and Universal Credit is desirable.
This role requires demonstrable experience of working in a supported housing environment in a similar or related role where dealing with income or revenue, and experience of working with software applications including Microsoft Office and bespoke IT Systems i.e. Inform, Pyramid or similar systems. The successful candidate will be a patient, proactive and solutions-focussed individual with a positive attitude and the ability to present information concisely and clearly, and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade. They will have strong organisational skills, with the ability to meet deadlines and prioritise workloads.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Projects Officer: Neighbourhood Food Model you will lead on specific projects within the wider Neighbourhood Food Model. Your role will be to grow collaborations, facilitate groups and workshops, and coordinate action. You will be building alliances with local food growers, chefs, researchers, council officers and residents to build a better local food system in Walworth.
The Walworth Neighbourhood Food Model is an ambitious, long-term approach to tackling the root causes of food insecurity in our neighbourhood. It offers a vision for a network of complementary spaces and initiatives, to build social connection through food, develop local supply chains, and transform the local food economy. This is a key role with a significant level of responsibility, working in a small dynamic team, at a crucial time in the development of this ambitious programme.
Responsible for: Planning, organising, recruiting, facilitating and documenting a range of groups and collaborations that aim to transform Walworth’s food system.
You will need to be dedicated and passionate about neighbourhood food, and able to inspire others. You will need to be adaptable and relish uncertainty, and you will be creative and enjoy problem solving. You will also enjoy bringing some order to things by finding the right level of detail at which to project plan, and find personal satisfaction in being organised with good record keeping.
Contract length: 12 months
Salary: £29,903.50 per year.
Application Deadline: 9am Mon 29th April 2024
Interviews: Week of 6 May 2024
We will be shortlisting and interviewing suitable candidates as soon as applications come in, and encourage you to apply soon.
Location: Pembroke House (SE17 1QR), Walworth Living Room (SE17 2JU) and wider Walworth neighbourhood (SE17)
This role is not suitable for remote-working. The vast majority of the work requires you to be present for in-person meetings, activities, and events in the neighbourhood of Walworth, South London.
Hours of Work: Full time post: 5 days / 35 hrs per week, in person. (Full time availability is preferred, but 0.8 FTE may be considered)
Usual working week is Monday - Friday, 9am - 5pm, but this role requires some flexibility to work evenings or weekends to attend community meetings or events.
For a full job description and person specification please refer to to the job role pack below or on our website.
To apply please visit our website and complete the application form.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Salary: £35,850 (London) / £31,994 (National) per annum
Hours: 35
Contract: Fixed term (until January 2025)
Benefits:
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager
Due to an internal promotion, an exciting opportunity has arisen at the National Housing Federation (NHF) for a Public Affairs Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people.
Our vision is for a country where everyone can live in a good quality home they can afford. We work with our members to make this vision a reality – delivering ambitious programmes that lead to lasting, positive change.
With a general election on the horizon, housing has become a high priority across the political spectrum. We work at the forefront of the political debate – not only on housing, but also on a wide range of other policy issues including welfare, homelessness and climate change. Our work affects the lives of millions of people and diverse communities across the country.
Our dynamic Public Affairs team has built close working relationships at the most senior level of politics. We have established ourselves as a leading organisation on housing issues for both the Government and Opposition. We have proven our ability to influence policy decisions, shape legislation and develop trusted relationships with key decision makers.
Our Public Affairs Officers independently lead on their own policy areas, creating influencing strategies designed to achieve impactful results for our members. In an election year, we need you to play a crucial role to ensure social housing maintains its political salience, and that housing associations are positioned as an integral part of the solution to the housing emergency.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
· Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members;
· Building effective relationships with parliamentarians, ministers and shadow ministers, researchers and political advisers;
· Collaborating with colleagues through project groups and providing expert public affairs advice on a range of policy issues;
· Monitoring Parliament and key political development to ensure NHF staff and our members are informed on key issues;
· Drafting high-quality briefings, letters and other documents for national politicians;
· Making the case for the NHF’s influencing asks in face-to-face meetings with key political stakeholders and presenting to internal and member groups.
The successful candidate:
The successful candidate will be able to demonstrate:
· A proven ability to develop and implement effective influencing strategies;
· Experience of building and maintaining strong relationships with key stakeholders;
· Commitment to working collaboratively with colleagues across the organization;
· Exceptional written and oral communication skills;
· A good understanding of the political environment and climate in the UK.
Equality, diversity and inclusion
We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 April 2024
Interview date: w/c 15 April 2024
The client requests no contact from agencies or media sales.
MLC are proud to be partnered with Oak Housing in their search for a Finance Director.
Oak Housing is a For-Profit Registered Provider offering a range of affordable housing solutions to Local Authorities and NHS Trusts in London and the South East. Since being acquired in 2019 by a consortium of real estate professionals and the current management team and organisation has grown from 200 to almost 1000 units and have ambitious plans to triple in size over the next 3 years. Working closely with strategic partners and funds, one of their biggest growth areas recently has been in providing key-worker accommodation, specifically with the NHS.
The Finance Director will sit alongside the Operations Director and report into the CEO. The role is responsible for overseeing all financial activities for the organisation, whilst offering critical strategic direction. The internal finance function is growing, and the organisation needs more strategic involvement at the director level. As the organisation and the role develop, there is scope for this role to grow and develop further and the team reporting into this role will expand in the short to medium term.
Main responsibilities of the role:
- To support the CEO in managing the rigors from day-to-day budget setting / monitoring and cashflows to fund reporting and Board briefings.
- Carry out a review of the present situation, incorporating systems, processes, deficiencies and risk areas.
- Manage, nurture and develop a finance team, implementing sound financial controls and a can-do culture to empower decision making.
- Work with the operations director to prepare the organisation for the regulatory scrutiny that will come as the organisation passes the 1000-unit mark.
- Deliver board-level strategic insight, shaping the future of the organisation and driving growth.
- Flex up and down between a ‘doing’ role and a board-level role involved in decision making about the strategic direction of the organisation.
This role will suit someone who thrives on responsibility and wants to influence a whole organisation without being constrained by pre-existing structures. If you are someone who loves a challenge, is entrepreneurial, wants to think outside the box and be a disruptor, this could be the role for you! Oak is also open to someone stepping up from a Head Of role in a larger organisation into this as a first director position.
To be considered for this role, the successful candidate will:
- Be a fully qualified accountant, ideally with experience in housing or working within a regulated sector.
- Show the flexibility to move from high-level strategic decision making to rolling their sleeves up and getting stuck in to solve problems.
- Have managed teams previously and be able to demonstrate a track record of success.
The closing date for applications is Sunday 31st March and first interviews will be held w/c 8th April Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
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We're looking for a temporary Revenue & Income Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Resident Services team, the Revenue Officer will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements.
In collaboration with the RSM and RI Team Leader and Finance Team to ensure that Your Place are compliant with all regulations and using robust policy and procedures. Support with the set up of the new Pyramid system and ensuring the right systems are in place to effectively manage the Revenue and Income stream and arrears of the organisation.
Maximising the organisation’s Revenue and Income by liaising with both internal and external partners including the Resident Services, Keyworkers, HB, DWP and directly with residents., and effectively managing the arrears.
This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Contract: Temporary Contract (until September 2024)
Hours: Monday - Friday 37.5 hours
Location: Canning Town, London
Other responsibilities include
- Investigating and support clients with Housing Benefit Appeals
- To support our project to transfer all accounts from Inform to Pyramid
- Investigate and support to manage Overpayment Claims from Housing Benefit
- Ensure rent accounts are up to date and correct. Checking HB entitlements against PC rates and requesting adjustments accordingly.
- Chasing ex resident arrears
- To manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures
- To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets
- To work collaboratively and closely with the Finance officer and Revenue and Income Team Leader to ensure all rent accounts tally.
About you
- Demonstrable experience of working in a supported housing environment in a similar or related role for at least 5 years
- GSCE (or equivalent) in English and Maths
- Experience of working with software applications including Microsoft office and bespoke IT Systems.
- Strong organisational skills, with the ability to meet deadlines and priorities workloads.
- Able to take ownership and deliver excellent customer service in a professional and confident manner
- Demonstrate a positive, flexible approach to team working.
- Ability to communicate with residents and colleagues effectively.
- Ability to provide customer focused and responsive services.
- Willingness to work flexible hours to meet the needs of the service
- Patient and pro-active
- Commitment to the Your Place values including diversity and inclusion
- Housing or a related qualification - desirable but not essential
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.