Hr Project Administrator Jobs in Manchester, Greater Manchester
Job title: HR Administrator
Contract type: On going temporary
Hours: Full time
Working pattern - Fully remote working
Pay: £19 - £22 an hour + holiday pay depending on experience
Organisation/cause: Charity
Working for this exciting not for profit organisation you will have the opportunity to work alongside a talented group of people to ensure the HR team supports the charity in a timely and efficient manner.
This charity aims to restore churches with significant damage and sometimes neglected buildings back to life adding to the cultural heritage of the country. You do not need to be belong to the Christian community/faith to work for this growing charity.
In your role as HR Administrator you will work along side the HR Manager and provide generalist day to day support in all areas of HR.
Your day to day duties as HR Administrator will include;
- Assisting with all recruitment campaigns including arranging interviews
- Lead on onboarding process of new starters including raising contracts
- Update monthly staff update including starters and finishers
- Attend all HR meetings and complete note taking
- Ad hoc HR reporting
This is a very varied role and the extra support is required as a result of growth plan in the HR team. Therefore, your day to day duties will vary depending on the projects and targets of the HR functions.
The skills that you will bring to your role as HR Administrator will include;
- Similar experience in a HR team
- Prior experience of HR recruitments
- Excellent and clear communications demonstrated in prior roles including minute taking or drafting letters and emails
- Understanding of HR policies and procedures including onboarding
This is a ongoing interim role that is full time and fully remote. To apply for this exciting role through TPP Recruitment please use the link.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have HR, payroll, or recruitment admin experience
Are you looking for experience of working in a third sector organisation
Do you want to work with a leading advocacy charity organisation supporting those in need?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for a Human Resources Administrator to join our team on a 6-month fixed term contract for maternity cover. You will:
· Undertake relevant administration on the HR Information system, iTrent
· Note take at Employee Relations, wellbeing and ill-health capability meetings
· Ensure onboarding process are completed and risk assessments are updated where necessary
· Monitor sickness absence and highlighting concerns with HRBP’s
· Supporting with recruitment of colleagues utilising our applicant tracking system, Networx
· Processing Occupational Health referrals
· Participate in specific HR projects as required
· Create and maintain electronic employee files
· Undertake any other reasonable duty as requested
About you
We are seeking applicants with at least 2 years of experience of HR and/or payroll, strong IT skills, and desirably with experience of using iTrent and CIPD Level 3. You should have strong customer service skills, be an excellent communicator, both verbal and written, and have an understanding of the employee lifecycle and production and analysis of metrics.
As this is a 6-month fixed term contract you should be able to demonstrate that you are a self-starter, confident working on your own initiative and manage a workload with multiple and, sometimes, conflicting demands.
How will you make a difference?
You will be directly supporting our colleagues, allowing them to focus on delivery of our advocacy and support services. Supporting and guiding managers and leaders by the provision of timely and accurate information.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 14:00 on 25 March, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Post: Project Administrator
Hours: 37 per week
Salary: £21,929.75 - £25,676.74 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
-
Provide secretarial and administrative service to the organisation
-
Provide financial support
-
Provide office and reception services
-
Maintain information systems
-
Be flexible
-
Policies & Legislation
The client requests no contact from agencies or media sales.
Executive Support Officer
Contract: Permanent
Hours: Part time, 2-3 days per week subject to your availability
Salary: £25,454 (pro rata to 2 days - £10,181.60; 3 days - £15,272.40)
Location: Holyoake House, Manchester
We are delighted to share this new and exciting opportunity for an Executive Support Officer to join our dynamic organisation.
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops.
As Executive Support Officer, you will provide executive support in a one-on-one working relationship, undertake a variety of special projects for the CEO, working independently from conception to completion.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Core responsibilities
We invite all interested parties to learn more about the role and our organisation within the recruitment pack, which can be downloaded from the recruitment documents section.
- Undertake a variety of special projects for the CEO, some of which may have organisational impact.
- Independently gather research for the CEO and translate the findings into completed written and visual reports.
- Undertake data analysis where needed.
- Lead on the end-to-end project management of projects from the CEO.
- Present findings, data and reports to key stakeholders as needed to gain organisational backing to pursue funding and strategic opportunities.
- Edit and prepare Board papers and presentations for the CEO in advance of Board meetings and working groups.
- Provide detailed briefs for the CEO in advance of key meetings and events.
- Maintain a high degree of confidentiality regarding issues concerning members of staff and all stakeholders, and those of organisational and strategic importance.
- Organise workload and prioritise daily using own initiative and knowledge of the work with minimum supervision from the CEO.
- Anticipate the CEO’s needs and exercise judgement based on those needs understanding the politics of a situation and understanding how the organisation functions.
- Ensure the timely preparation and delivery of all briefing information and preparing papers and presentations required by the CEO.
- When required, take accurate notes of meetings, ensuring that matters arising are dealt with by the appropriate person within agreed timescales.
- To undertake other appropriate duties and responsibilities as required from time to time.
Essential skills:
- Administration experience
- The ability to proactively manage and coordinate conflicting priorities, work independently, and meet deadlines
- Handling sensitive situations, recognising confidential issues and dealing with them appropriately
- Attention to detail, good organisational and administrative skills
- Excellent verbal and written communication skills with the ability to prepare clear correspondence, minutes, reports and briefing papers
- Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications
Benefits
At Co-operatives UK we are a mindful, inclusive, and equal opportunities employer. As an organisation that is owned and controlled by its members, we put our people at the forefront of all that we do. We offer:
- Flexible working options
- Pension scheme
- Discounted travel to work scheme
- Employee wellbeing assistance programme including free eye tests
- Personal and professional growth and development, including coaching
- Trade union
To apply please follow our application process and complete the application form on our website.
Application deadline: Midnight, Wednesday 10 April 2024
Interviews: Week commencing 22 April 2024, in Manchester.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are:
For over 25 years Oasis Project has been delivering services for women, children and families affected by substance use. We are an award-winning, trauma-informed organisation, aiming to empower those affected by substance use to make choices that lead to change. We have an incredible team of staff working across three premises in Brighton and Hastings. To find out more see our website.
We are looking for:
Oasis Project is recruiting a Head of Fundraising and Development. As Head of Fundraising and Development, you will work with our board of trustees, senior leadership team and staff. You will manage and develop the fundraising, communications, and marketing functions, to promote the implementation of Oasis Project’s new strategy for 2024-27. You will lead and deliver on income generation targets which support the mid and long-term sustainability of Oasis Project. You will be an experienced fundraising manager, with sound bid-writing experience who is looking to move into a senior leadership role. You will be part of an award-winning charity, with an incredible team of staff across three premises in Brighton and Hastings.
You will have:
· Fundraising experience (with trusts and foundations) working in a management level role within a voluntary sector organisation, wanting to or having progressed into senior leadership.
· Experience in financial management, budgeting skills, with a high degree of IT literacy.
· Experience in thinking strategically and developing operational business plans.
· Demonstrable experience of working in a fundraising and development role with a focus on income generation and fundraising strategy development.
· Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.
· Ability to write clear and persuasive documents including bids, marketing materials and board reports.
· Commitment to mirroring Oasis Project values in day-to-day work – collaboration, care creativity and learning.
· Proven track record of securing funding in a tough financial climate, including through trust and foundations and government contracts.
We offer:
· 28 days holiday plus bank holidays.
· Well-being support, including 24/7 Employee Assistance Programme with GP access.
· Paid well-being hour once a month.
· Funded monthly clinical supervision and learning and development opportunities.
· Relaxed dress code and flexible working opportunities.
Please note:
· Oasis Project is committed to inclusion and diversity. We welcome applications from people with disabilities and/or people from the global majority, who are currently under-represented in our organisation.
· Oasis Project is committed to lived experience being central to its service development. We welcome applications from people with relevant personal/professional experience.
How to apply:
· To find out more about the role, please visit our website or alternatively you can email us. If you would like to chat to someone about this role, please contact us via the recruitment email.
· Please email your CV and covering letter, which clearly sets out your knowledge, skills and abilities in relation to the key responsibilities outlined in the job description along with your Diversity and Inclusion Monitoring form.
· If you are having any difficulties in applying or require any of this information in a different format, please contact us and ask for Charis Bull (Admin Manager)
· The closing date for applications is 5pm on Monday 8th April 2024.
Thank you for your interest in working for the Oasis Project. We look forward to hearing from you.
Please either apply direct through Charity Job or send your CV and covering letter to our recruitment e-mail address.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for an experienced civil litigator to join our small (but mighty!) in-house team at Fish Legal. We use the law to fight pollution and other damage or threats to the water environment.
You’ll work closely with our Head of Practice to provide a responsive, practical, cost-effective service taking civil action on behalf of angler members regarding damage to fisheries.
This is a permanent, full time, remote role that suits a solicitor who’d like to work in an intellectually challenging environment alongside a very passionate and supportive team—although our casework can be demanding, we’re flexible and family-friendly.
What you’ll be doing
· Provide legal advice and representation to member clubs, riparians, and fishery owners in England, Scotland, Wales, and Northern Ireland
· Conduct litigation, instructing and working with experts and counsel
· Correspond with government agencies and environmental regulators
· Obtain information using Environmental Information and Freedom of Information legislation
· Attend site visits as required
· Take an active role in our internal case management meetings
· Report on your own cases and collaborate on broader Fish Legal litigation
· Work with our external communications team to publicise successful legal actions
· Manage your own legal files with the support of our Legal Administrator
· Comply with all professional regulatory requirements for practising as an in-house solicitor in a membership association
Who you are
· Degree qualified solicitor with 3+ years PQE and a current practicing certificate
· Experienced in representing and advising clients in dispute resolution and litigation, including pre-action and issued claims
· You have a proven ability to build strong, productive internal and external relationships, plus a demonstrable track record of working on successful cases
· You shine autonomously whilst working within a small team and you have a flexible approach—you’ll be happy to manage a full and varied caseload and ready to pivot with changing priorities
· Negotiation and advocacy are some of your strengths alongside your excellent analytical and legal research skills—you also have a good understanding of Civil Procedure Rules
· You know your way around platforms such as Microsoft Office 365 and SharePoint, your written and verbal communication is brilliant, and you’re committed to providing a high standard of member care
· You’re self-assured, confident, capable, and detail-oriented with sound judgement and a proactive attitude—and willing to own your continuous professional development
What will make you stand out
· A passion for healthy waters and fisheries
· Familiarity with relevant environmental legislation and the law relating to sporting rights, an understanding of how the water industry is regulated in the UK, and knowledge of the issues affecting water quality and quantity
· Mediation experience
· Previous experience using cloud-based matter management systems
What’s in it for you
· Salary between £38-45k dependent on experience, plus contributory pension
· Fully remote, with space available in our Leominster office
· Flexible working across 35 hours per week
· 25 days holiday (plus public holidays) later rising every year to 28 days
· Laptop and mobile phone as well as any mileage or expenses
Who we are
Fish Legal is a not-for-profit membership association which promotes and encourages the conservation and sustainable management of UK rivers, lakes, and other freshwater bodies, estuarine and coastal waters, and the role of angling within these.
This is an exciting opportunity for you to join a very experienced team of solicitors who are driven by mission rather than profit—we’re an NGO, not a commercial law firm.
Want to join us?
We believe a diversity of backgrounds, experience, and opinions builds the strongest team, so we encourage those from under-represented groups to apply.
When applying, include your detailed CV and a covering letter with a bit more about why you want to work for us and how you might be just what we’ve been looking for—and if you don’t tick every box, we’d still love to hear from you.
Email our HR Manager, Mattelynn Romano, if you'd like to arrange an informal chat about the role before applying.
Please only apply if you have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Finance
The Landscape Institute are delighted to be advertising the role of Head of Finance.
To fill this position, we are looking for a Head of Finance professional who can help build a positive, supportive work culture that aligns with our strategy. Reporting directly to the CEO, the Head of Finance is fundamental to our success as a membership organisation and charity.
This is a critical position within the senior leadership team and will operate at a strategic and operational level, taking overall responsibility for the financial management, financial risk management, procurement and compliance functions. The post holder will be a qualified accountant who is responsible for the development of financial strategy, long term financial forecast, management accounts, reports, organisational performance and framework as part of a dynamic senior leadership team. The role requires an individual capable of thinking strategically and being hands-on.
To fill this position, we are looking for a highly knowledgeable individual who has significant previous experience operating within a charity and membership organisation.
To be successful you will have
- A qualification in accountancy (CIMA, ACCA, ACA, CIPFA) and an active member of a professional body/network.
- Extensive experience of providing financial leadership and oversight in organisations.
- Demonstrable experience of leading change, building organisational capability, and driving performance and inclusion, in a people positive manner.
- Experience of leading and co-ordinating organisation-wide business plans, monitoring and evaluating performance in line with financial resources.
- Strong knowledge of charity governance and company law and regulatory bodies returns relating to charity and company finances.
- Knowledge of financial regulations, including statutory accounting, budgeting, forecasting management reporting and cash management.
- Ability to successfully interact with the Board and other key stakeholders and lead presentations to the Board and sub committees on financial matters.
- Recent experience of producing annual consolidated statutory accounts, in compliance with FRS102 and supporting external and internal audits
If you have the skills, energy, and passion to join us on this exciting journey, we would love to hear from you.nance.
The client requests no contact from agencies or media sales.
Chief Operating Officer: NHS Retirement Fellowship
£47,420 - £56,918 FTE
22.5 hours per week (0.6)
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and postal members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
This is a new, senior role within our well-established charity and we expect the post holder to play a proactive and productive role as a member of the organisation’s small Management Team.
You must have significant operational experience preferably in a similar role in the NHS or in another public sector or charitable organisation.
Closing date: Application is by CV and a supporting statement by 3rd April 2024
Interviews by Zoom: 18th April 2024
Community Team Leader East Oldham
Oasis Hub Oldham (location: Oldham East)
32 hours per week (0.8FTE)
12-month Fixed Term Contract
Salary: £23,455 per annum (£29,319 for 1.0FTE)
Want to make your community a better place?
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to grow in confidence and experience?
Oasis Community Hub Oldham team are now in a position to employ one experienced team leader to work alongside our Strategic Community Development Lead and the children’s, youth and community hub team in Oldham. This positive, adaptable and talented leader will help us strengthen, sustain and grow our wide range of programmes.
The role will encompass community and youth support activities, delivering quality, diverse and integrated services, as well as leading a small and passionate team. The role will be focussed on the Oldham East community (surrounding Oasis Academies Clarksfield and Leesbrook), as part of Oasis Hub Oldham.
Key responsibilities will be:
· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.
· Provide leadership and line management to community and youth project workers, building a positive and well-functioning team that models the Oasis ethos and values.
· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.
The successful post holder must have:
· Self-motivation, resilience, with excellent organisational and inter-personal skills.
· Successful experience of working with parents / carers (voluntary or paid work)
· Proven experience of community development
· Experience working with challenging behaviours and attitudes
· Knowledge of safeguarding practices and health and safety
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages, and must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Thursday 4th April 2024.
Interviews will take place in Oldham on W/C 8th April 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
SINCE 9/11 are seeking a dynamic and driven leader to manage the charity through its next phase of development.
The Charity Director will be responsible for managing the charity on a day to day basis throughout its next phase of development: developing and implementing the strategy for the organisation, building its capability to deliver this strategy through fundraising activities and putting in place a small team; driving awareness of the SINCE 9/11 Education Programme among key audiences and overseeing the financial administration of the charity, in line with the goals set out by the charity trustees.
CHARITY DIRECTOR ROLE OVERVIEW
This is an important and exciting time for the charity. More than 20 years after the horrific events of 9/11, with our acclaimed SINCE 9/11 education programmes for schools (developed by the world no.1 UCL Institute of Education) and our strategy and vision for the future both now in place, we want to drive the charity even further forward.
Our work remains as important as ever, teaching young people across the UK – who weren’t even born in September 2001 – about the events, causes and consequences of 9/11 and subsequent terrorist atrocities.
In a world where extremism and terrorism pose a huge risk, both to life and to the pluralist ideals of democratic societies, SINCE 9/11 seeks to lead the way in educating young people and steering society towards a more peaceful and tolerant future. In order to do so, we are now seeking a talented, driven and engaging leader who can take our charity to the next level. We believe that we have a high-quality programme to take into schools and other settings working with young people; our challenge now is to ensure that our programme reaches as many schools as possible.
We therefore need a leader who is confident and creative in building relationships with schools, academy trusts, local authorities, subject associations and teaching unions; someone who is familiar with the national education environment. Supported by a high-profile and committed board, our new director will be tasked with putting all of their energy into building those relationships and ensuring that we have a step change in the number of young people accessing our programme.
We believe that doing so will bring us long term financial sustainability and thus the ability to grow and develop our programmes further. In the tough operating environment, with schools currently facing many challenges of their own, we know this will be no easy task. The Board will be ready and willing to support you in any way that we can, as we recognise that appointing a dynamic, committed director is crucial to a continuing successful future for SINCE 9/11.
BOARD OF TRUSTEES
Peter Rosengard (Chair and Founder)
Matthew Hartley (Vice Chair)
Lady Lucy French OBE
Professor Colin Diamond CBE
Sir Anthony Seldon
Dame Sally Coates
Dame Cressida Dick
Ishtiaq Hussain OBE
THE PROCESS
To apply for the role, please submit a CV and covering letter of no more than two pages setting out why you are applying for the role.
Key dates are as follows:
- Tuesday 2nd April (midday): closing date for applications
- Monday 8th April: first round interview
- Monday 15th April: second round interview
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Training and Conference Officer will sit within the Education and Training Division at Anna Freud, which provides a wide range of learning opportunities for people in the sphere of mental health, from short courses, events, diplomas and post-graduate courses.
They will join a friendly and supportive team working on digital transformation, and specifically on implementing a new Customer Relationship Management (CRM) - Salesforce and Learning Management System.
They will work closely with colleagues from other teams and divisions, supporting the design, testing, development and maintenance of new systems. They will work closely with the Training, Conferences and Events Team on gathering requirements, creating and overseeing team-specific processes and resolving CRM issues.
The ideal candidate should have previous experience of working in a fast-paced environment. Some previous experience of Salesforce is desirable. They will have strong organisational and analytical skills and good communication skills for liaising with a wide range of stakeholders.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
12-month fixed term
Closing date for applications
Midday (12pm), Tuesday, 9 April 2024
Notification of interview
Shortlisted applicants will be notified no later than Friday, 12 April 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday, 17 April 2024
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
The post holder will be an active member of our programmes team and will work across our portfolio of programmes, particularly focusing on our Parental Engagement Programme.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.