Hr Shared Service Business Partner Jobs in Covent Garden, Greater London
Who we are?
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Working for the Head of National Business Development, the Business Development Manager will be responsible for securing income-generating corporate partnerships to drive forward engagement across the whole Speakers for Schools proposition.
This role is the engine of growth for the charity: sourcing, engaging, and developing partnerships with employers across the UK. These partnerships will provide opportunities for high-need young people across the UK to access our programmatic interventions while delivering income to support the financial sustainability and growth of the charity.
This crucial role will demand close collaboration and working across all directorates to develop and deliver compelling and successful bids and proposals to potential partners.
This role offers a starting salary of £31362, rising to £33948 after a years successful service.
Key Duties / Responsibilities
Strategic Purpose:
- Developing outreach strategies to secure corporate partnerships in support of the Charity’s aims and goals.
- Meeting income generation targets as determined by the Head of Business Development.
- Responsible for developing and agreeing programmatic design for corporate partners in collaboration with programme and delivery teams.
Engagement:
- Working closely with delivery teams to ensure smooth transition for employer account management.
- Working closely with programme and delivery teams to ensure new partnerships are deliverable.
- Flexibility and a willingness to work innovatively to help with any tasks the team might require support for.
Delivery:
- Holding expertise in how Speakers for Schools programmes and interventions enable and enhance corporate CSR talent pipeline and social mobility.
- Reporting on activity to Head of Business Development.
- Confidently discussing Speakers for Schools and our goals, aims via email communication, virtual meetings, and telephone.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
- Ensure that best practice in safeguarding is enshrined in all activity.
- Ensuring consistent and accurate updating of CRM and ensuring proper data management.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Other duties as required, as identified by the Head of Business Development.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Education / Experience / Knowledge
- Experience of business development with a variety of stakeholders and owning, managing and delivering an ambitious commercial target.
- Previous experience working with HR/Recruitment/CSR/Engagement teams is advantageous
- Confident liaising with and managing relationships with stakeholders from all levels
- An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
- Sociable and confident, experience of building and maintaining relationships with multiple stakeholders
- Confident in delivering presentations and networking/representing the charity at external events
- Proven capability of working through high volumes of work and delivering on targets across varying objectives within delivery
- Experience planning structured programmes that align with both employer and charity objectives
- Experience in working with technology and data management.
- Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
- Clear and concise communicator, capable of producing written content to a professional quality
- Excels at organising their workload and enjoy driving work forward independently
Speakers for Schools Values:
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
The client requests no contact from agencies or media sales.
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
The purpose of the role is to create an income stream for the charity by developing partnerships and sponsorship opportunities with corporate and other organisations. This is a new role, adding to our existing Employer Services team.
Key Responsibilities:
Employer Services
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Identify new partnership and sponsorship opportunities across a range of sectors and types of organisation to fund Working Families current and new activities
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Research and develop a pipeline of sponsors and partners to expand the types of funding streams available to support our work
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Target partners who share our values and vision
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Prepare and deliver compelling and evidence-based pitches, presentations, and proposals
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Deliver against income targets and KPIs
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Develop strong long-term relationships with sponsors and partners
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Ensure all outputs are delivered effectively and on time. Identify opportunities to communicate partnership and sponsorship impacts
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Grow and maintain knowledge of the marketplace and competitors and opportunities for sponsorship and partnerships
Other
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Comply with, and fully participate in, all Working Families policies and processes
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Represent Working Families externally
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Support and participate in fundraising activities for Working Families
Contribute to the wider Working Families team, undertaking any other reasonable duties as directed
Person specification:
Essential
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At least 5 years’ experience working with businesses/organisations
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A proven track record of success in generating income from sponsorships and corporate partnerships
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Passionate about excellent client service with proactive, customer-centric attitude
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Ability to cope with conflicting demands and prioritise tasks to meet strict KPIs
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Commercially aware with good business acumen and financial awareness
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Engaging and succinct writing skills, excellent oral communication, interpersonal skills
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Ability to create compelling proposals, presentations, and pitches
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Proven experience of establishing rapport, credibility, and collaborative relationships with corporate sponsors, partners, and stakeholders
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Success in working independently and as part of a team
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Commitment to Working Families Objectives and Values (Collaborative, Practical, Inclusive, Driven)
- Good understanding of HR, equality, diversity, and inclusion issues
Desirable
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Experience of using a CRM
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Ability to pitch and present services and/or products to generate sales
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Experience working in the charity or not-for-profit sector
The client requests no contact from agencies or media sales.
Position: HR Business Partner (Projects)
Contract: 1 year fixed term
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £49,680 - £54,550 per annum plus excellent benefits
Salary Band: Band G3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a fantastic opportunity to join our supportive and fun team at a time when exciting people plans are starting to take shape for the MS Society.
You’ll be an experienced HR Business Partner, with the ability to hit the ground running, to lead on a number of exciting upcoming HR projects for 2024.
Our organisation is transforming the way in which it works and the HR team will be at the heart of these changes, supporting managers and teams on a variety of projects.
You’ll have worked in a similar role at this level. You’ll have substantial experience of:
- Providing expert employee relations advice and support on serious and complex cases
- Supporting on a variety of people projects
- Supporting various organisational changes
As part of the HR Operations team you will be responsible for providing an efficient, friendly and a high quality service to customers across the organisation.
From providing first line advice, guidance and support with casework, including grievances, disciplinary matters, and sickness absence.
In addition, you’ll be undertaking a range of associated general HR transactional activities.
You’ll have:
- A CIPD qualification (ideally level 7) or equivalent
- Experience of working in a HR environment, having sound knowledge of employment law and employee relations procedures.
- Experience of employee dispute resolution.
- Experience of working with an HRIS, including data management and reporting.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year.
Closing date for applications: 9am on Tuesday 16 April 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- Gender
- Race
- Disability
- Sexual orientation
- Religion or belief
- Pregnancy
- Gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Talent is everywhere, opportunity is not.
Being able to realise your potential depends on who your parents are, your education, your skills, and also where you grew up.
This is why The Talent Foundry exists. We envisage a more diverse, equal society, where young people, through inspiring and fun experiences can build their skills and confidence and connect to exciting employers who value talent over background.
About the role
This role will support our Head of Finance and Resources to offer an efficient and effective administrative service to The Talent Foundry colleagues, our facilitator network and external stakeholders.
You will provide finance and administration support to the Head of Finance and Resources to ensure that The Talent Foundry's financial information is accurate; that recruitment and onboarding are carried out in a timely manner; and that administration systems are well maintained.
This role is part-time, 15 hours per week, with flexibility around days or time (within the core hours of 8.30-17.30), mainly from home, with regular Team Together Days in central London. Annual leave is 28 days p/a + Bank Holidays (pro-rata)
You will work closely and collaboratively with your colleagues across programmes and school engagement to ensure accurate data input to our accounting and HR systems. While you’ll be working remotely for a significant part of this role you will be talking to colleagues on a daily basis.
Experience
- Good working knowledge of finance systems and processes for purchase and sales ledger
- Experience of reconciling financial information and resolving queries
- Accuracy and attention to detail
- Understanding the importance of meeting deadlines and achieving targets
- General office processes
- Confidential information and GDPR
- Safer recruitment policies and processes and Enhanced DBS (desirable)
Please read the attachment for the full person specification and job opportunity information before applying.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Business Systems Lead to join our People Team. This role will require the successful candidate to play a key role in the development, implementation and maintenance of The Children’s Trust’s business systems, including the Access suite of products and the IRAR incident reporting system. You will oversee the variety of day-to-day administrative systems functions, associated with the collection, retrieval, accessibility, and use of all business systems, whilst ensuring data integrity and security. You will work with business systems owners to determine requirements for maintenance of Access Systems and any systems changes and project manage development plans for existing systems
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
• Act as a trusted, technical specialist for our business systems, by developing a comprehensive and rigorous knowledge-base of the software architecture, whilst overseeing its maintenance and ensuring the department (and by extension, the organisation) benefits from its full capabilities.
• Ensure that processes are automated (as far as reasonably practicable) and that business systems are fit for purpose, with technical requirements delivered in a timely manner.
• Ensure that technical and procedural processes are in place to guarantee data quality and integrity, by utilising single sources of truth and streamlining database queries.
• Develop and maintain an in-depth and up-to-date knowledge of both regulatory requirements and daily operational practices, to ensure effective, efficient and compliant business systems.
• Manage and maintain day-to-day management of the business systems and the data held within them, working with the Business System Administrator and the system superusers.
• Act as the primary liaison between business system vendors and The Children’s Trust; regularly liaising to ensure continued development (in order to meet organisational needs) and utilise/attend relevant user groups and forums, to remain up-to-date with system developments.
• Identify, develop and implement any required staff training/coaching, through the delivery of training sessions/workshops and the production of any necessary training manuals/resources, to increase staff’s technical skillset and ensure that they are able to support the required technologies.
• Proactively liaise and communicate with departments across the organisation, to ensure that constructive feedback is received, and information needs are met in a timely manner.
• Develop and review policies and procedures impacted by the implementation of any new system developments.
• Liaise with internal stakeholders and external venders to ensure the requirements of the business system owners are being met
• Raise issues on behalf of business system owners and users and work with external providers to ensure issues are resolved.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Closing Date: Friday 25th August
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
The important stuff
Salary: from £42,000 dependent on experience
Hours: 4 - 5 days per week between Monday - Friday 9.30am-5.30pm, with occasional evening work such as for Spear Celebrations
Contract: 1 year fixed-term contract (Maternity Cover)
Location: Hammersmith, London
Closing date: Friday 29th March, 12:30pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from the w/c 1st April
Benefits
- 28 days annual leave, plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
- Regular staff prayer meetings, conferences and retreats (one residential)
- Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in catalysing social change
- Experience in recruitment, organisational development and/or learning and development is desirable
- A proven track record of building productive working relationships internally and externally, and extensive line management experience
- An experienced project manager with excellent planning and organisational skills, who can demonstrate initiative and drive
- A creative thinker able to adapt and respond to change according to business need
- A relational and collaborative individual with excellent communication skills (both written and in person) and high emotional intelligence
Key Responsibilities
Recruitment
- Build a strategy for attracting high performing talent into Resurgo and our partner Spear centres, in line with our goals for national growth and ensuring our teams reflect the communities they serve.
- Oversee the recruitment and selection process across Resurgo and our partner Spear centres (with support from the HR Executive), working with the D&I Manager to train team members on interview skills, and advising and guiding Department Heads through the recruitment process
- Work with the Head of Church Partnerships to develop the Spear Graduate Scheme as a training programme of choice, ensuring there is a pipeline of outstanding coaches for our partner Spear centres and managing the recruitment cycle throughout the year
- Manage the outward face of Resurgo recruitment and profile raising to potential employees including building a strategy on recruitment relationships, and networking with potential referral organisations, attending careers fairs and other events
Progression and Organisational Development
- Work with the Director of PCO to conduct job analysis across Resurgo to understand current and future job needs to meet organisational goals, and succession planning for key roles
- Work with the Director of PCO and Head of Church Partnerships on staff progression planning and talent retention strategies, as well as advising on individual performance management issues, supporting line managers to develop and grow both highly performing and underperforming team members
Learning and Development
- Design a learning and development strategy across all teams at Resurgo, ensuring we grow and develop talented employees both for their current roles, and enabling them to progress within the organization
- Research and consult on potential training options for individuals and teams as needed, working with Heads of Department to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
The Union of Kingston Students CEO
Salary: £63,000-£68,000
Location: Kingston upon Thames
Contract: Full time- 35 hours per week
Are you looking for a role where you can support elected student officers in leading the Union into a positive new space, both physically and metaphorically? If so, we’re looking for a values driven leader who will support us to grow & develop as we make amazing progress as a students’ union.
About the Students’ Union
The Union of Kingston Students (UKS) supports and represents over 16,000 students across four campuses and is based on the main campus, Penrhyn Road, in the vibrant town of Kingston-Upon-Thames. We are an independent democratic charity and membership organisation; we have student leadership at every level.
We're a democratic, membership organisation and all students at Kingston University are automatically members of the Union. Overall legal responsibility for the Students' Union rests with our Board of Trustees which is made up of three full-time Sabbatical Officers, three student trustees and four external trustees. The Sabbatical officers are elected each year by, and from, the student membership of the university. They take a year out of their studies (or immediately after graduating) to take on a fulltime paid staff role and to serve as a trustee.
At the Union of Kingston Students, we’ve embarked on an ambitions journey of organisational turn around so this is an extremely exciting time for us, and especially for our next CEO.
The turnaround includes:
- A full governance review including a new elected officer structure
- A new strategic plan including a new vision and values which we will be launching for the new academic year (2024/25)
- A total rebrand of the organisation from our logo and brand colours to our name! This will all be launched alongside our new strategy in time for the new academic year
- We are about to finalise the incorporation of the charity, professionalising our governance and better protecting our trustees and senior management
- And to round that all off, we’re moving into a brand new state of the art building in May!
As we prepare for this next chapter, we are looking excitedly towards the future to recruit a talented and passionate individual to drive the Union of Kingston Students forward.
About the role
Under the direction of the Board of Trustees, the Chief Executive is accountable for the performance, management, development and sustainability of the Union of Kingston Students and responsible for developing and leading the Union's services, strategy and objectives to meet students’ needs.
Our next CEO will excel in people-management practices and ensure these are embedded throughout the management structure, ensuring that the organisation understands and can deliver on its strategic priorities. You will be able to support and coach the elected officers and Trustee Board, and have oversight of governance, ensuring that the elected leadership are empowered as key decision makers and that the staff team share the purpose and vision of the organisation.
You will be an inspirational leader, able to enhance the internal and external reputation of the Union, and will network effectively within the University, maintaining and developing partnerships built on trust and respect.
The successful candidate won’t necessarily need to come from the Higher Education sector, but you must be able to demonstrate a good understanding of the trends and issues that affect our students. You’ll have a good understanding of charity governance, financial management and organisational development.
Closing Date: Friday 12th April 9am
First Stage Interviews (Remote): Monday 22nd April
Final Interviews (In-person): Tuesday 30th April
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners. Their contact details can be found in the candidate pack.
Toynbee Hall is looking to appoint a new Finance Officer who will support the production of accurate, timely financial and management accounts, budgets and forecasts as well as regular financial analysis of projects. They will carry out posting of the accounts from order processing through to completion of the annual accounts, and assist with financial reporting and VAT as required.
We are looking for someone who is experienced in sales and purchase ledger and who has accounting ability and analytical skills. This post holder will work closely with our Finance Manager and Finance Assistant to ensure the smooth running of the Finance function. This is a great opportunity for someone who wants to gain or develop their Finance skills in a varied role within the charity sector and who wants to contribute their ideas to help shape our finance processes.
Toynbee Halls values are Inclusive, Courageous and Empowering and we encourage applications from those whose values align with ours.
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Role Title: Business Development Manager
Reports to: Regional Director (North)
Direct Reports: n/a
Location: Various
Role Purpose:
This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that the Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our child and adult services platforms.
Key Responsibilities:
- Promote the work of our Kooth services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities.
- Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets.
- Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences.
- Work closely with ICS leads to develop high performing and sustainable relationships.
- Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.
- Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals.
- Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs).
- Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting Kooth’s services at forums and presenting at regional events.
- Read, understand and influence mental health strategy reports, CYP & Adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners. Then feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative.
- Undertake any requests made by the Senior Kooth Leadership Team that are relevant to the post.
Skills/ Knowledge/ Behaviours:
Skills:
- Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
- Ability to positively manage client relationships within a complex matrix stakeholder environment
- Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and work flow is optimised
- Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
- Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
- Ability to forecast, report and record effectively and accurately in a consistent and timely way using SalesForce
- Work in a way that engages positively with issues of diversity and difference.
- Strong skill set in Microsoft
Requirements:
- A track record of building and maintaining effective and complex client and stakeholder relationships
- Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
- Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
- Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
- Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
- Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services
Benefits:
- Salary (FTE): £43,000-£48,000 (+OTE 40%)
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. Please inform our Human Resources team if you require any reasonable adjustments to ensure your equal participation in our recruitment process.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
We conduct DBS checks for all positions to ensure a secure work environment, especially for roles involving working directly with vulnerable individuals or sensitive data. If successful , we'll request your consent for this standard procedure, maintaining confidentiality and compliance with regulations. For inquiries, contact our Human Res
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
People & Culture Generalist
The People & Culture Generalist – Internews Europe will be responsible for overseeing the day-to-day administrative tasks of the People & Culture (P&C) department. The role will support the People & Culture Manager – Internews Europe in ensuring efficient and best practice processes and procedures within the organisation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
The P&C Generalist - Internews Europe holds primary responsibility for supporting all aspects of the employee lifecycle, including recruitment and selection, onboarding, inductions, staff progression and compliance.
· Partnering with other members of the global People & Culture team to support hiring and recruitment processes.
· Overseeing onboarding processes for UK staff members.
· Acts as the initial point of contact for all IEU staff inquiries with regards to People & Culture policies, procedures, staff benefit, leave balances, and general enquiries.
· Working with other members of the PC team, supports annual processes, such as the appraisal and goal setting processes, insurance renewals, ethics program, etc.
· Managing the shared IEU-HR inbox and resolving / following up on staff inquiries and needs.
· Providing staff and manager coaching on employee relations issues as requested.
· Working together with global P&C staff, managing the information that is published to the internal website (intranet) for IEU, making updates and organizational changes as needed.
· Responsible for start-to-end new starter probationary review process, including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
· Supporting development and periodic review of P&C policies where required.
· Responsible for timely compliance check and review including clearances, Right to Work, visas, and GDPR.
· Working with P&C manager to ensure timely update of the payroll spreadsheet, including new joiners, leavers, and all variable changes and ensures all associated processes have been carried out in line with the supplier agreement and in good time.
· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, compassionate leave, etc.
· Leading and coordinating P&C responses on behalf of IEU to third party audit requests from donors.
· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.
· Supports employee resource groups and material development, and leads staff working groups and task forces in support of Internews' Belonging, Dignity, and Justice work.
· Communicating all changes related to employee lifecycle to external payroll provider and finance staff as needed.
· Acts as primary liaison with payroll and finance team on any matters related to staff pay and payroll-related changes.
· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes
· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.
· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the PC department and services performed.
· Staying abreast of all UK legal and compliance issues.
· Other P&C generalist duties as assigned
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
· Degree, preferably in Human Resources or a closely related field
· In possession of or working towards a CIPD Level 3 or higher
· Experience with Human Resources information systems
· Excellent communication and interpersonal skills, including written and verbal.
· Proven knowledge of UK employment law and best practice.
· Proven ability to handle confidential / sensitive information.
· Proven ability to successfully communicate and mediate with both management and staff.
· Ability to champion diversity, equity, and inclusion.
· Proven ability to successfully operate in multi-cultural environments.
Preferred:
· Fluency in a second language other than English, such as French or Arabic
· Experience of working in an International organization or NGO
Vacancy Timeline:
Deadline for applications: 03 April 2024. The applications will be reviewed as and when received.
Stat date: April 2024
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
This position will be in London, United Kingdom and therefore a successful applicant must be able to demonstrate their right to work in the UK
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.