Human Resources Jobs in Westminster, Greater London

To maintain good practice standards, provide timely information and advice to local churches, and operate a robust casework service.  To sustain and further develop a comprehensive safeguarding training programme that delivers nationally approved training effectively and with impact. 

We are seeking to appoint two experienced Safeguarding Officers on a permanent contract; altogether 1.3 full-time equivalent between the two posts, with hours being negotiable with successful candidates.The post holders will have a relevant professional qualification and be able to demonstrate a proven track record of direct safeguarding practice with vulnerable adults or children or both. The successful applicants will be expected to provide effective leadership across the District to promote a culture of safeguarding, whilst supporting survivors of abuse.Working with partners from the Church’s Learning Network, the post holders will be expected to contribute to the planning and delivery of the District’s safeguarding training programme.

The post holders will be expected to be in sympathy with the aims of the Methodist Church.

Location: Home-based, own transport is essential as travel will be required region-wide.We need one member of staff to cover Cumbria and North Lancashire.

Hours: 37.5 hours per week, Monday to Friday, between 09:00 and 17:00. Also to include some evenings and occasional weekends.

Salary: £40,000 to £42,000 pro rata, dependent on experience.

Holidays: 25 days plus 8 bank holidays

Closing date for applications: Midday on Monday 20 May 2024

Interviews:  5th or 7th June 

Applicants need to be aware that a report will be presented to the Methodist Conference in June which may result in DSOs becoming connexional (national) rather than district employees.

Goodman Masson is thrilled to collaborate with a globally recognised organisation dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful organisation is seeking a People Systems Implementation Manager. This contracted role involves a 6/9 months project to upgrade HR systems, aiming to streamline operations and integration across multiple international jurisdictions. This goal of this role aims to reduce administrative burdens, costs, and errors while improving processes, data consistency, and decision-making. This initiative is crucial for modernising the NGO's people management tools across the international organisation by integrating various systems such as ATS, HRIS, Payroll, LMS, staff survey, and finance for more efficient operations.

The role is based in London and will require presence in the London Office 1/2 days a week. The main deliverables are:

• Come in and quickly make the case for change
• Develop and implement HRIT road-map for strategic goals. The HRIT systems shortlisted to be implemented are Personio, HiBob and HR Bamboo. Consulting with the HR D and deciding which HR system fits the international organisation's needs best will be key to the role
• Manage planning, execution, and delivery of HRIT activities across multiple countries
• Create business case for system improvement.
• Lead selection, implementation, and optimisation of HR technology.
• Establish HRIT working group for systems improvement.
• Provide guidance and training for sustainable HRIT capability.
• Collaborate with stakeholders to enhance user experience and streamline processes.

The Ideal candidate will have:

• Experience in communicating and influencing in a global organisations
• Demonstrated Programme Management expertise, ideally in HR processes or technology-driven transformations, with transferable skills across sectors.
• Proficient in standard Project Management tools like MS Project, SharePoint, and Visio for efficient project execution.
• Mastery of various project management frameworks for versatility in managing diverse projects.
• Outstanding verbal and written communication skills for articulating technical information persuasively and fostering understanding.
• Strong understanding of HR systems technology functions and capabilities on a global scale

Benefits:

• Competitive day rate salary outside of IR 35
• Flexible working (can be one day in the office)

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.

This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office. 

Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.

Our client, a leading London university are currently looking to recruit a temporary Employee Relations Advisor on a full-time basis (35 hours per week) for 4-months. The post will be looking to start as soon as possible and will be based 3-4 days on-site in Potter’s Bar.

Key responsibilities for this post will include:

• Supporting managers working on formal employee relations processes.
• Providing professional advice and guidance to managers regarding employee relation issues, under the direction of the Employee Relations Manager.
• Supporting the Employee Relations Manager in case management e.g. arranging meetings, minuting, drafting investigation reports and administration.
• Assisting the HR team to promote internal employee assistance programmes and policies.
• Providing responses to queries regarding employee relation issues and enquiries.

To be considered for this post, you will have:

• Experience in a similar role, preferably within a HR setting.
• Strong organisational and communication skills.
• Experience engaging and liaising with stakeholders with confidence.
• Knowledge/understanding of current employment law/best practice.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered. 

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

CHEM Trust is looking for an experienced Finance and Resources Officer to join our small but dynamic and influential team.

Are you a skilled finance personnel with experience of working independently or with minimal supervision?
Do you have excellent interpersonal and organisational skills and enjoy working in a collaborative environment?
Do you have a good understanding of charity governance?
Do you have the motivation and determination to turn strategic goals into actionable tasks?
Are you comfortable using technology?
Are you self-directed and also a great team player?
If so, we’d love to hear from you!

Goodman Masson is thrilled to collaborate with a globally recognised organisation dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful NGO is seeking a Global Benefits Manager. The contract involves a 6-month HR systems improvement project to transform global benefits across all geographical locations. The objective is to establish a clear, fair, and transparent approach to managing global benefits, relocation, and pay, aligned with aspirations for decolonisation, anti-racism, and feminism in staff engagement. The project aims to enhance equity among local and international staff across locations, implementing clear and consistent processes, efficient services, and tailored benefits to meet diverse market and location needs.

The role is based in London and will require presence in the London Office 1/2 days a week. The main deliverables are:

• The primary objective of this role will be to restructure and align the salaries, benefits, and full employment packages of all employees of varying seniority across the entire NGO
• There are approximately 300 employees within NGO
• The NGO have offices in London, Brussels, Mexico City, Nairobi, Delhi, Kuala Lumpur, Tunis, Fiji, Trinidad and Tobago as well as extra employees who are based in Colombia and Sweden.
• These countries will be the main jurisdictions that will be needed to taken into consideration when harmonising and aligning employment packages
• The key areas that will need to be addressed are NGO's global principals (for example: number of annual leave days)
• Their key task would be to investigate how public holidays already differ across the many different jurisdictions the NGOs employees are based in and, thus, how would this be affect the number of annual leave days included in their employment package to ensure the NGO's global principals and benefits are allocated to their international teams in the most equitable way possible on a local basis
• There will also be a responsibility to ensure all factors are taken into consideration when an IPPF employee is moving from one jurisdiction to another (such as payment structure, pension, holiday and expenses)
• As a result of the working with international teams and jurisdictions, experience of working for an international organisation and internationally is essential

• Develop a process for regular salary reviews, aligning with local markets, maintaining consistency across grades, and adapting to changes in inflation and cost of living.
• Evaluate local and global health insurance to ensure desired coverage, equity across locations, and cost-effectiveness.
• Analyze relocation packages to ensure suitability for local needs, fairness across regions, and transparency in calculation.
• Review global and local pension provision to optimize investments, minimize management costs, ensure equitable contributions, and maximize tax efficiency.
• Coordinate a review of HR handbooks and policies, establishing ongoing review and approval mechanisms.
• Implementation: Develop a communication and engagement plan for changes, ensuring integration into FocalPoint and other communication channels

The ideal candidate will have:

• Experience in working in international organisations or working internationally is essential
• Strong understanding of global HR and bench marking on an international scale
• Strong understanding of HR processes and operations
• Proficient in Project Management, including planning, implementation, and communication.
• Familiar with global relocation, benefits, and remuneration models.
• Experienced in working across various geographical locations.
• Knowledgeable in the context of International Non-Governmental Organisations (INGOs).
• Possesses strong relationship-building skills.

Benefits:

• Competitive day rate salary outside of IR 35
• Flexible working (can be one day in the office)

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be a HR practitioner looking for a new management challenge away from the corporate world
• You may have worked for a local authority, but are looking for more autonomy and flexibility
• Or you may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
• Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
• Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Report as required to the commissioners and the Ruils Board of trustees
• Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets
• Report as required to the commissioners and the Ruils Board of trustees
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive CEO and a great team 
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• Cycle to work scheme.
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Closing date for applicants: 1st May 2024, interviews the following week.

Talent Acquisition Lead – Full Time, Permanent –  Remote - £35,000 - £42,000 per annum.

Benefits:

• Training opportunities and career development
• Flexible Working
• Salary Sacrifice Electric Car Scheme (once confirmed in post)
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• 3 well-being days per year
• Simply Health Cash Back Scheme - including but not limited to:
• Discounted gym membership
• Dental treatment cover
• Optical treatment cover
• Multiple alternative therapies
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• HeadSpace App
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

We are The Forward Trust. We empower people to recover from addiction, supporting them to break the cycle of crime and to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Role Overview – Talent Acquisition Lead:

We are looking for a resilient, patient and committed team player with a confident and positive attitude to join our team in this new position! 

The right candidate will not only have significant experience in recruitment and talent acquisition, but will also be skilled in working on recruitment campaigns that reach a wide range of diverse candidates. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Role Responsibilities:

You will be responsible for…

• Supporting the creation and implementation of The Forward Trust’s Talent Acquisition Strategy.
• Supporting resource and retention needs across the whole organisation, offering practical and innovative ideas.
• Enabling and empowering hiring managers to effectively hire into positions, focusing on challenging areas of the business.
• Work with the HR team and wider organisation to promote The Forward Trust as a great employer, internally and externally.
• Collaborating positively with the team and wider teams to deliver a great service during a highly challenging time.
• Being responsible for the professional development of one team member (TA admin). We believe in internal progression and growing our own talent.

Requirements – Talent Acquisition Lead:

We are looking for someone who....

• Has experience helping to create and implement a successful HR, sourcing or recruitment strategy.
• Is an experienced sourcer, recruiter or talent acquisition professional. 
• Has knowledge of the sector.
• Has a good understanding of employment legislation.
• Is proactive and able to use their initiative, working independently.
• Able to respond quickly and effectively and can communicate clearly and concisely.

Head of Practice

Business Disability Forum (BDF) is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 570 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

The Head of Practice leads on best practice and practice development across Business Disability Forum. This includes leading and overseeing the work of the Advice Service to support our members and Partners and acting as the primary referral point for complex queries, collating and sharing best practice from within our membership and the impact of BDF best practice advice. They will also lead the delivery of the BDF internal upskilling programme to ensure that all Member and Partner facing teams are at the forefront of best practice in delivering high quality advice and support.

They will also work closely with the Content Team to ensure that BDF’s resources reflect the latest best practice and with the Policy Team to ensure BDF’s advice and resources reflect the latest policy and research thinking and to maintain our position as thought leaders.

The requirement

• Experience of leading and managing experts on diversity and inclusion related situations and of motivating.
• A demonstrable track record of relationship building at a senior level leading to tangible results.
• Experience of providing consultancy, training and advice on disability related issues.
• Experience of presenting to senior management and the board.
• Experience of working in human resources, talent management, or organisation development to at least adviser level.
• High level of understanding and knowledge of the Equality Act 2010 and recent disability related case law in the UK and Globally.
• Knowledge of disability best practice, topical issues within disability rights and policy and a commitment to continuous professional development.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk

• Closing date for applications: Sunday, 12 May 2024.
• First interviews are planned for the week commencing 20 & 21 May 2024.
• Second interviews are likely to take place in the week commencing TBC.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at bthe address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the buttton below.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Job title: Employee Relations Advisor

Hours: 35 hours

Location: Potters Bar

Pattern of work: Hybrid - 3 days based in the office

Salary: £39,250

Are you an Employee Relations Advisor who is looking to work for an academic institution?

A Member Institution of the University of London this independent and historic college is looking for an experienced Employee Relations Advisor to join its team for a period of 4 months.

You will work as part of a wider HR team, and reporting to the Employee Relations Manager you will play a critical part in offering day to day casework support to managers leading on formal ER processes.

Your day to day duties will include;

• Supporting the Employee Relations Manager on looking after a complex set of ER cases
• Arranging, and attending meetings and taking minutes
• Offering managers people centred solutions on basic ER cases and queries
• Working o update the policies relating to change management and ER cases
• Preparation of all documents relating to investigation reports including complex letters
• Being the first point of contact in the ER Managers absence

This is an exciting opportunity for anyone who is looking to build on their existing employee relation experience.

The skills you will bring to the role of Employee Relations Advisor will include;

-Prior experience and knowledge of handling ER cases

- Excellent clear and written communication

- Knowledge of UK Employment Law

- Experience of working in similar role ideally with education sector

The role is based on beautiful modern offices, with free gym access. A short 15 train ride from London, train links are available from Moorgate, Kings Cross, or Finsbury Park. A free shuttle bus is available from the station to the office and back again.

To apply for the position of Employee Relations Advisor through TPP Recruitment please send your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

Director of Finance and Resources
Women in Prison (WIP)
£58,000 - £62,000 (includes ILW)
London/hybrid/flexible working
Full time, 4 days considered 

Women in Prison is the main national charity focused on women in the criminal justice sector. We exist to support women facing multiple marginalisation and exclusion, who have been let down, and their rights denied.  We believe that prison doesn’t work and we want to see an end to the harmful imprisonment of women in England and Wales.

Our staff team are passionate, ambitious and grounded in the reality of women’s lives.  We are proud of our roots as a feminist grassroots organisation, and we have grown from strength to strength since the 1980s, delivering services to women and campaigning for change. We are in our 40th year of supporting women impacted by the criminal justice system. We work with women who are at risk of, or being harmed by, the systems that are meant to protect us.

The successful candidate will lead on a wide range of responsibilities for the charity including managing our resources and systems, organisational development and, critically for an organisation of our size, the financial management of the charity.  The role will also lead our internal approaches to embedding equity, diversity and inclusivity into our everyday work and culture. 

This is a crucial role. It will support the backbone of WIP to ensure we continue to be fit for purpose, have the most appropriate resources, efficient systems, and anti-oppressive internal practices in place so that every person in WIP is able to fulfil their role to the best of their ability.
Women in Prison works to tackle discrimination and the structural inequalities women experience. We are committed to embedding diversity and inclusion in all areas of our work, including recruitment, and aim to reflect the diversity and excellence of the women that we work with. We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women with lived experience of the criminal justice system who are underrepresented in leadership positions in our sector.
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.

Closing date: ​​Midnight Sunday 28th April 2024

To learn more about social prescribing, our organisation and this role, please visit our website.

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Operations Coordinator (Finance & People)

Background

The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.

Recruitment

At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.

We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.

We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.

And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).

Role Details & Staff Benefits

Salary: £32,000 per annum

Duration: 12 months (with possibility of extension)

Hours: Full time

Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.

The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.

The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.

Person Specification:

Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities

• Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
• Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
• Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
• Ability to manage sensitive information and maintain high levels of confidentiality & discretion
• Experience of project management/support
• Experience of detailed administrative & business support
• Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
• Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
• Highly organised, diligent, thorough and reliable
• Excellent IT skills and proficient at all relevant systems e.g. Microsoft
• Highly proactive, responsive and able to work on own initiative to deliver appropriate support
• High level of literacy and excellent communication skills
• Flexible, positive approach and willingness to learn and collaborate
• Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan 

Responsibilities:

Finance

• Act as first point of contact for Finance enquiries, both internally and externally
• Manage the Finance mailbox, ensuring queries are dealt with efficiently
• Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
• Overseeing virtual card system (Soldo) for NASP employees
• Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
• Working with external Finance provider (Carpenter Box) to support processes
• Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
• Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
• Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date

People, HR & Recruitment

• Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
• Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
• Support line managers on annual appraisal and probationary review process
• Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
• Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
• Proactively identify ways to improve and streamline People & Culture processes
• Drafting and issuing contracts for freelancers, using NASP standard templates
• Support on People-related working groups, e.g. EDIB and Wellbeing

Programme Support

• Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
• Manage and minute meetings, including sending agendas, noting actions, and diary management
• Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
• Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)

Other Responsibilities

• Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
• Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
• Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed

Reporting To: Strategic Projects Manager  

How to Apply

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.

Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.

Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.

Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.

Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.

All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.

Do you have experience across a range of HR functions? Are you results driven and able to build and maintain relationships with excellent influencing skills?

If so, our FTC Assistant People Business Partner role could be for you!

About the role

As an Assistant People Business Partner, you’ll support and drive change and people management initiatives, collaborate with subject matter experts to help support delivering the British Heart Foundation (BHF) strategy.

You’ll have business partnering responsibility for Finance, Risk Planning & Legal and will support and assist the wider BP team with the Technology and Marketing, Fundraising & Engagement (MFE) directorates. 

Striving for excellence, you’ll bring insight and provide operational support. You’ll be involved in Workforce Planning, Employee Engagement, Talent Management, Performance Management, and key Recruitment in specific areas of the business.

Establishing effective relationships with Business Leaders and specialists, you’ll provide valued interventions and insights on strategies to achieve business objectives and will be able to effectively analyse and present data in an engaging manner.

Working arrangements
 
Please note this is a 12 month fixed term contract.
 
This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you 

CIPD qualified, ideally Level 5+, or equivalent experience, you’ll have senior HR or Business Partnering experience and excellent communication, coaching and relationship building skills.

Able to drive and implement plans effectively to required timescales, you’ll be results oriented and able to take the initiative and ownership to get the job done. You’ll have the vision and intellectual capability to understand the environment in which the BHF is operating and will be able to develop and maintain strong working relationships, both within the BHF and with relevant external partners.

To be successful in this role, you'll:

• be results oriented, able to take ownership and use your initiative to get the desired results
• have excellent interpersonal and influencing skills
• be resilient, able to resolve conflict
• be able to manage and deliver complex and diverse workload
• have excellent IT skills (MS Excel & PowerPoint)
• have experience collating, evaluating and presenting data
• have excellent attention to detail 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

The interview process will consist of 2 stages. 1st stage interviews will be held w/c 29th April over MS Teams. 2nd stage interviews will be on Wednesday 8th May at our London head office (NW1 7AW).