Humanitarian Operations Coordinator Jobs in Home Based
The Major Gifts Stewardship Assistant is responsible for an existing portfolio of approximately 150+ individual, trust, and corporate donor relationships. Main responsibilities include:
· Maintaining the current portfolio of donors.
· Uplifting donors to give at higher levels, where possible.
· Supporting the trusts and foundations of new business processes through research and outreach.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £28,011.50 per annum
Job Purpose:
To be an integral part of the Philanthropy team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills.
• Ability to deal with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and prioritizing effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Computer literate and confident in using all Microsoft Office programs.
• Fluency in written and spoken English.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK.
Desirable:
• Work experience in fundraising, marketing, or sales.
• Experience in bringing in income against targets.
• Experience of working with senior decision makers.
• Experience using a CRM system.
• Interest in international, humanitarian work.
• Willingness to travel internationally.
Other information
Recruitment timetable:
• Closing date for applications: 6 May 2024, 11.59pm (BST)
• First and second round interviews: w/c 13 May 2024
Please note, you will be asked to complete a task as part of the interview process.
Right to work in the UK
Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact us.
Accessibility
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know.
Examples of adjustments we can make:
• offering you an alternative if you are unable to use our online application system.
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.
Diversity, Equity, and Inclusion
We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Previous Applicants need not apply.
Role Purpose
To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.
Duties will include but not be limited to:
- Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
- Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
- Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
- Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
- Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
- Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
- Provide technical support and advice to emergency preparedness planning.
- Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
- Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
- Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
- Build and maintain effective working relationships with technical shelter leads in peer organisations.
- Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
- Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
- Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
- Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
- Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
- Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
- Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
- Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
- Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
- Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Job title: Regional Director, East and Southern Africa
Principal Location: Nairobi (other strategic locations in East Africa negotiable)
Role Purpose:
Street Child is a rapidly growing, child-focused, humanitarian and development organisation. In 2023, Street Child celebrated reaching over one million children across 25 countries over its fifteen years of existence. This was accomplished with and through a growing network of more than 200 national and local actors. The Regional Director will be a standard bearer of this ambition in East and Southern Africa, providing leadership across all countries where Street Child is operational while monitoring and pursuing growth opportunities across the region. As Street Child’s most senior representative in the region, the Regional Director will guide and drive the organisation to deliver on the objective of ensuring all children are safe, in school, and learning.
As Street Child actively seeks opportunities to expand its support for the most marginalized girls and boys, the Regional Director will be responsible for providing outstanding leadership and for resourcing and delivering high impact programming across East and Southern Africa. The Regional Director will work to identify and advance partnerships with regional, national, and local actors, as well as donors. This will require bringing a strong network to the role along with energy to represent Street Child in organisational, regional, and global forums. As Street Child country teams drive delivery for girls and boys, the Regional Director will work with country directors to develop high-functioning teams to deliver and resource ambitious regional and country strategies.
The Regional Director will manage one regional programme coordinator and will progressively assume responsibility for line management of country directors in East and Southern Africa.
Key Responsibilities:
- The Regional Director will act as chief motivator, working collaboratively with country, regional, and head office teams to:
- Cultivate enthusiastic and high-performing teams through outstanding leadership:
- Build, lead and motivate an ambitious and enthusiastic team of Street Child Country Directors and Strategic Leadership Teams.
- Oversee and support the recruitment and development of passionate, motivated, and technically excellent Street Child staff.
- Strengthen Street Child’s culture of learning, for both staff and local partners, by identifying professional and organisational development opportunities that respond to self-identified capacity gaps.
- Build a supportive network of learning and information exchange between regional county teams.
- Be a frequent in-person presence in operational countries, sometimes spending extended periods to support leadership at the country level, including in insecure contexts.
- Oversee the management of partnerships in countries in East and Southern Africa where Street Child does not maintain a direct presence.
- Drive resource mobilization across the East and Southern Africa region, for country programmes, regional strategy, and partners:
- In close collaboration with country leadership, identify country-level needs, seek out opportunities, and support in the development of winning proposals for country programmes.
- Across the region, identify needs and gaps, and drive new potential expansion opportunities in line with Street Child’s global strategy.
- Guide programmatic excellence across the region through robust strategy development and high-quality programme delivery:
- Develop a technically robust and evidence-based regional strategy that identifies Street Child’s comparative value and strategic goals in the region, across humanitarian, development and refugee contexts.
- Continuously consult with Country Directors, programme managers and local partners to ensure programme design and delivery is iterative, adaptive and quality-assured and impact is clearly measured.
- Provide support to local partners to develop organisational development plans and their own high-functioning leadership structures.
- Oversee and work closely with the regional finance team in their development and delivery of accurate, value for money budgets and robust operational processes.
- Ensure that operations and programmes in East and Southern Africa are conducted in line with Street Child’s policies and standards, including in the areas of safeguarding, safety and security, HR, finance.
1) Be a passionate representative of Street Child and our partners, across the organisation and in external forums:
- Represent Street Child at the highest level in East and Southern Africa, including pro-active participation in relevant coordination mechanisms at national and regional level.
- Represent Street Child and the needs of children in East and Southern Africa in global for a as required.
2) Advance and diversify partnerships with the local actors who respond to the needs of girls and boys in their communities, and with donors who can resource the work:
- Lead the development of strategic partnerships with relevant actors including donors, INGOs and local/national government, including at the regional level.
- Oversee the development of a resource mobilisation strategy for the region based on Street Child’s expertise and donor priorities.
- Lead and/or support Country Directors in the development of high-quality and highly competitive institutional funding proposals.
- Proactive engagement with Street Child UK head office and programmes team on strategic, networking and fundraising activities.
- The Key Responsibilities provide a high-level view of the Regional Director role. These responsibilities will evolve as the Regional Director expands Street Child’s reach across East and Southern Africa. Street Child operates with an entrepreneurial spirit that may require staff to step-up and step-in to reasonable tasks beyond the initial description of their role. The Regional Director may occasionally be called upon to provide surge or scoping support to other parts of Street Child Programmes as delegated by the Director of Global Programmes.
Qualifications and Experience:
- Significant senior management experience, leading high-functioning programme regional or county teams in the humanitarian and development sector. Previous experience as a country or regional director is preferred.
- Strong strategic thinker, with demonstrated expertise developing, resourcing, and delivering strategic plans at the regional or country level.
- Demonstrable experience of proposal development and/or winning funding; Experience in both humanitarian and development contexts.
- Strong command of the localisation agenda, and commitment to local level leadership and decision-making.
- Strong experience delivering high quality education and/or child protection programming.
- Excellent written and spoken communications in English.
- Experience working in the East and Southern Africa region.
- Demonstrated experience working closely with and in support of a multitude of partners including those from local civil society, government, and the private sector.
- Excellent relationship building skills, with an ability to skillfully navigate both national and international stakeholders.
- Willingness to actively engage in program development with country teams including extended missions to support at country level (significant travel expected).
- Additional language skills with a preference for Swahili, Portuguese, French, Somali, or other regional language
The client requests no contact from agencies or media sales.