Humanitarian Policy Officer Jobs in Vauxhall, Greater London
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time – working 37.5 hours per week
Salary: From £42,000
Line managed by: Executive Director
Responsible for line managing: n/a
Location: London (hybrid, at least 2 days in London office, remote with travel considered)
About GISF CIC
The Global Interagency Security Forum (GISF) strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need.
About the Role
The Policy and Advocacy Adviser is a new position within GISF. You will leverage your access to our global membership’s experiences, our robust data and our forward-looking research to ensure decision-makers are equipped to support approaches that enable safe and sustainable access.
The NGO sector has never been better equipped to manage the risks involved in supporting people in need. But without the support and understanding of decision-makers, safety and security professionals are working with one hand tied behind their back.
Cultivating a well-informed and engaged policy environment is paramount. NGO safety and security professionals operate within organisational boundaries, shaped significantly by the terms of donor funding and international convention. These boundaries, spanning administrative, legal, resource-related, and risk-appetite dimensions, underscore the need for a nuanced understanding and proactive engagement.
You will also play a key role in GISF’s support for global NGO/UN security coordination. This position will provide support to NGO representatives (from ICVA, GISF, and Interaction) on the Saving Lives Together (SLT) Oversight Committee and Working Group. The SLT is a mechanism facilitating security cooperation between the United Nations and the NGO community.
Working with the Research and Communications teams, you will ensure that our members’ interests are represented in global conversations, engaging with the media, and contributing to impactful events. You will develop long-term campaigns to bring about important changes, such as increasing the role of local and national NGOs in risk management.
You don’t need to bring a detailed understanding of safety and security, but you’ll need an appreciation of the role that risk management plays in ensuring sustainable access, of the importance of coordination and collaboration, and you’ll need an understanding of how to deliver positive change in the NGO sector.
About You
- Strong knowledge of global humanitarian policies and International Humanitarian Law, including government policies, donor behaviour, international institutions and NGOs.
- Proven experience of carrying out high-quality research, policy and/or advocacy.
- Ability to think creatively, innovate, strategise, set priorities, manage a workplan and evaluate progress with minimal supervision.
- Strong networking and experience of participating in coalitions and working with civil-society actors to achieve change.
- Knowledge of human rights, international relations, political analysis and the international humanitarian system.
- Experience developing impactful events.
- Comfortable communicating complex concepts to a broad range of audiences.
- Ability and willingness to travel up to six weeks a year.
- Committed to the vision, mission and values of GISF.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Procurement & VFM Manager reports to the Head of Finance, serving as a technical lead on procurement and logistics matters. The role involves introducing, developing, and implementing best practices across our UK headquarters, providing technical support to Country Offices. The aim is to support Muslim Aid in delivering high-quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices, involving challenging and encouraging engagement in the ongoing development of procurement and logistics systems, policies, procedures, and associated planning.
The post holder will manage the procurement and logistics framework and tools to strengthen the capabilities and knowledge of all stakeholders, ensuring the adoption of best practices and industry standards across global operations. Working closely with key stakeholders, the Procurement Manager will help identify and develop a robust system and framework across business operations to support ongoing logistics and procurement activities. The role also includes overseeing all education and training provided to staff, volunteers, consultants, and those associated with Muslim Aid.
About the Role:
- Manage and develop the procurement and logistics resource and strategy for UK headquarters, offering technical support to Country Offices for local strategy and planning aimed at strengthening local procurement capacity and resources.
- Assist and support UK and Country Office Focal Points, as well as wider staff, in establishing and developing local procurement networks to support local implementation
- Set up and maintain a supplier database, conduct relevant due diligence checks for Muslim Aid suppliers, partners and other stakeholders.
- Apply critical analysis to ensure that we meet and exceed our commitment to building a transparent, standardised, ethical and safe supply chain for all internal and external stakeholders and all those connected to Muslim Aid.
- Periodically review Muslim Aid’s Global Procurement policy and procedures, reporting mechanisms, risk registers and other procedures managed/supervised by UK and Country Office teams and partners.
- Lead the development and implementation of value for money strategies to ensure that the charity delivers its services efficiently and effectively.
About You:
To be successful in this role:
- Education to degree standard with a professional qualification in a relevant field.
- Experience of procurement and logistics practices within developing countries.
- Proven experience designing, facilitating, and evaluating procurement training programmes/workshops in different cultural and organisational contexts and at a range of levels.
- Good interpersonal skills and ability to collaborate and form effective partnerships with internal and external stakeholders, demonstrating patience, tact, diplomacy and sensitivity to culturally diverse environments.
- Ability to accurately and systematically assess/evaluate environments, with an eye for detail and the ability to spot inconsistencies and potential threats thereby developing solutions and tools to improve risk assessments.
- Good organisation, coordination and project management skills.
Why you should apply:
If you have a passion to support in delivering high quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices as a Procurement and VFM Manager, then we would like to hear from you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
Full time – working 37.5 hours per week
Salary: From £26,000
Line managed by: Business & Operations Manager
Responsible for line managing: n/a
Location: London, UK (hybrid – at least 2 day a week in office)
About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 150 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Maintaining and building from our expertise in humanitarian security risk management
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities.
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need
For more information, visit: www.gisf.ngo
What We Offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The Job
The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events.
Job Description
- Maintain GISF publications stock and storage
- Support with project mail outs
- Support with event logistics and organisation
- Maintain and distribute GISF promotional and marketing stock
- Support with membership database updates
- Support with grant opportunity identification
- Office Manual and Employee Handbook Updates
- Coordinate GISF meetings, including booking meeting rooms
- Travel bookings for GISF Team and events
- Support emergency deployment of staff responding to crises
- Support with managing IT provider
- Liaise with London office property manager on behalf of the team
- Maintaining filing system on cloud server
- Support with consultancy contracts and all staff recruitment
- Provide administrative support to GISF’s governance bodies
- Provide general administrative support to the team
Person Specification
Essential Skills/Experience
- Some experience in a similar administrative role
- Able to work on own initiative – a self-starter
- Able to work virtually as part of an already existing team
- IT-literate, with good knowledge of Microsoft Word and Excel and Office 365
- Good communication skills and strong written and spoken English
- An eye for detail and a systematic approach to work
- Ability to handle confidential information
Desirable
- Knowledge of CRM systems (Salesforce)
- Previous experience in the charity sector
The client requests no contact from agencies or media sales.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
The Partnerships Development Officer is a key member of the Partnerships team in the Fundraising & Communications Department.
This is a great time to join our team as we focus on growing and diversifying our partnerships portfolio. We have a huge range of projects and opportunities with which to engage new partners, both in the UK and internationally, and as Partnerships Development Officer you will have the chance to create exciting and compelling propositions and pitch them to new audiences.Working with the Senior Partnership Development Manager, you will support the implementation of the new business strategy. Together, you will help the team win larger,strategic, and transformational partnerships as well as managing your own pipeline. You’ll have the chance to bring your creativity to the table with team brainstorms, concept development and new products.
We are a close-knit team sharing the same common goal: to form multi-year, mutually beneficial partnerships aligned with Action Against Hungers goal to end life-threatening hunger. We are innovative, creative, and we take great ownership and pride in leading on projects and delivering positive solutions for the communities we support around the world. You’ll also have the opportunity to work closely with the Disasters Emergency Committee (DEC); and our counterparts in the Action Against Hunger global network.
Closing Date: 8 April 2024 at 23:59 Interview Date: 22nd and 24th April.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.
The client requests no contact from agencies or media sales.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Sightsavers is looking for an experienced and collaborative Global Technical Lead - who will join our team of Social Inclusion experts to provide technical support on inclusion and mainstreaming in the design of new projects.
Salary: £54,158 - £63,715
Location: UK remote - with occasional travel to Haywards Heath, when required and regular overseas travel
Contract: Permanent (UK)
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Sightsavers' programming portfolio is growing, and we deliver a range of disability rights programming in Sub-Saharan Africa and South Asia, which are designed to expand civic space and to make systems and processes more inclusive of people with a range of impairments.
Our social inclusion strategy covers four thematic areas: inclusive health, economic empowerment, citizenship, and political participation, and promoting the rights of women and girls with disabilities. Gender mainstreaming is a core commitment of our work and addressing stigma, negative stereotypes and discrimination is a priority. Similarly, climate action is a core organisational commitment, and all projects now have a climate-related component. Cross-cutting all our work is a strong influencing commitment to ensure that the SDGs, Disability Summit Commitments and UN treaties are implemented effectively, particularly those relating to disability (UNCRPD).
We seek a Global Technical Lead - Social Inclusion and Mainstreaming, with expertise in addressing inequalities, to join our team of social inclusion professionals. The post-holder will be responsible for providing technical support in the design of new projects, the provision of technical expertise to ongoing initiatives and will also play a role in shaping the strategic direction of Sightsavers' approach to disability inclusive decision-making, gender mainstreaming, and supporting our policy and global advocacy priorities.
The Global Technical Lead - will support the Deputy Technical Director, Social inclusion in delivering Sightsavers' work in inclusive decision-making. This will include working closely with country office staff to deliver our West Africa portfolio of projects addressing inclusive citizenship and political participation (CPP). Inclusive democracy is an area of growth for Sightsavers, and the post-holder will have a significant role in contributing to growing the portfolio.
Principal accountabilities will include:
- Providing Sightsavers staff and our partners, technical leadership, support and guidance in the area of disability inclusion across our thematic area of citizenship and political participation
- Identifying the capacity building needs of Sightsavers' staff and partners globally to deliver social inclusion programming
- Working with Global Technical Leads and other teams to identify new strategic initiatives and innovative approaches in social inclusion including in fragile environments and promoting locally led development.
- Developing tools and guidance around disability mainstreaming
- Representing Sightsavers externally and strengthening partnerships with relevant stakeholders
- Working with fundraisers to generate additional financial resources.
- Contributing to the design of new opportunities
- Actively engaging in the Social Inclusion Thematic Group
- Contributing to communications about our work - internally and externally
This is a varied role, please read the full job description for further details
This is an ideal opportunity for someone enthusiastic about leading our efforts in disability mainstreaming across a number of key projects as well as designing new programmes in the future. To succeed in this role, you will need:
- Significant and demonstrable practical experience in a relevant field (social work/social inclusion; gender studies, disability studies, international development etc.)
- Knowledge of current issues and best practice in social inclusion, gender, disability and development
- Experience in social inclusion and rights-based programming in low-resource settings
- Experience in developing and adapting programme guidance tools and other resource materials.
- Experience in collating, synthesising and disseminating best practice guidance, research and programme learning.
- Demonstrable experience of supporting capacity strengthening initiatives and programmes with marginalised groups in low-resource settings
- Good knowledge of the key international networks and organisations working on social justice and inclusion
- Experience of representing an organisation at conferences and events
- Excellent oral and writing skills in English and French
- The ability to travel for up to 12 weeks a year
- An understanding of and commitment to equality of opportunity for disabled people
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) and attend in-person meetings on at least a quarterly basis. We anticipate that remote interviews will take place w/c Monday 29 April 2024 and the evaluation process will include a written exercise in English and French to be completed by shortlisted candidates in advance of this.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy.
Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world.
Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries. These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future.
Would you like to join a team of people who are dedicated and passionate about tackling poverty around the world and helping to stand alongside people working for justice?
CAFOD is seeking a Director of Finance, IT and Infrastructure to join a strong and collaborative leadership team in bringing inspirational leadership, strategic guidance and skilled service in navigating the opportunities and challenges of the season ahead. You will lead a diverse and committed team who want to ensure our money continues to be used well and makes a real difference.
This role calls for a leader with a strategic mindset and relational approach, who will relish joining our team in a shared endeavour to tackle poverty and build a fairer world. If you are a senior financial leader with qualified accountant credentials, an interest in and aptitude for systems and process improvements, a strong passion and commitment to tackling global poverty issues, are a great team player and an inspiring leader we want to hear from you!
This is a UK-based, hybrid role with a minimum of 40% of your time in the London office.
CAFOD is working with Macaulay Search to make this appointment. Applications should be sent via email following the instructions in the job pack and must be received by 5 pm on 5th April 2024. Your application should be submitted in English and should comprise:
- A cover letter of not more than two pages outlining your relevant experience for the role and including your motivation, mentioning why the work of CAFOD excites you;
- CV, including educational and professional qualifications and a full employment history;
- Daytime, evening and/or mobile telephone numbers (to be used with discretion).
For further details about the role and the application process please follow the application link below.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an DRR & Emergencies Programme Manager to join a fantastic international animal charity.
Flexible hybrid working arrangements at the London office or the option of being home-based.
As Disaster, Risk, and Resilience (DRR) and Emergencies Programme Manager, you will work within the Global Programmes department to develop a comprehensive DRR strategy to guide all the charity’s work and will also manage the emergencies programme.
The world is becoming riskier because of environmental degradation and climate change, increasingly contracted and complex emergencies, and increasing inequality, insecurity, and endemic poverty. Increasingly, working animals and their communities need strategic support to be resilient in the face of increasingly complex, cyclical, and impactful crises whilst also reducing and mitigating against everyday risks. The charity work aims to reduce risk, build resilience, and respond to emergencies.
Key responsibilities include:
- Co-design the DRR mainstreaming approach in line with the charity’s 2023-2027 strategy. Advise on how the mainstreamed DRR approach as well as its emergencies work align with and contribute to relevant global frameworks, policies, and partner work (e.g. the Grand Bargain, the Sendai Framework, LEGS (Livestock Emergency Guidelines & Standards, etc.)
- Develop a strategy paper on working animals and approaches to DRR that support them and then lead on the deliverables and implementation plan. e.g. Help map the charity’s existing DRR and emergency response-related capacities (and compare it to required capacities)
- Identify partnerships within the humanitarian sector (or at the nexus) to support working animal welfare in natural disasters. Leveraging the One Health principles, help the charity to develop strategic partnerships with humanitarian actors to advance: a. risk and resilience proposal development and funding; and b. the capacity of country officers to develop emergency response plans and identify partners.
- Provide technical advisement in support of high quality DRR mainstreaming and emergency programming, e.g. Provide expert advice on DRR and emergencies, and linkages to working animal welfare.
The successful candidate will have proven understanding of the nexus between disaster risk reduction and environmental degradation and community engagement and at least 5 years of project management experience in the fields of DRR and/or humanitarian response.
Knowledge of global, regional, and local DRR and humanitarian relief frameworks and strategies are key, as is experience of rapid needs assessments and undertaking country and programme risk and resilience assessments.
Applications are being reviewed on a rolling basis, so if you’re interested in hearing more and would be keen to review the full JD, please do get in touch ASAP!
Please note, only successful candidates will be contacted with further information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA’s goal is to improve the welfare of the world’s working animals through transformative approaches that strengthen global systems of support and provide capacity building and policy change as well as training, teaching, and treatment. SPANA celebrated its centenary and launched an ambitious new five-year strategy in 2023.
The world is becoming riskier because of environmental degradation and climate change, increasingly contracted and complex emergencies, and increasing inequality, insecurity, and endemic poverty. However, methods exist to reduce risks and build resilience for the communities with whom SPANA works.
Increasingly, working animals and their communities need strategic support to be resilient in the face of increasingly complex, cyclical, and impactful crises whilst also reducing and mitigating against everyday risks. SPANA’s work aims to reduce risk, build resilience, and respond to emergencies, operating at both the development and humanitarian nexus and the One Health nexus. As such, SPANA aims to increasingly embed resilience approaches into its programmes, ensuring both continuity in the face of regular challenges, and enhancing preparedness ahead of both rapid and slow onset emergencies. When emergencies strike, SPANA also helps working animals with immediate response and recovery activities.
The Disaster, Risk, and Resilience (DRR) and Emergencies Programme Manager will work within our Global Programmes department to develop a comprehensive DRR strategy to guide all our work and will also manage our emergencies programme.
While we classify this role as hybrid, it's worth noting that most of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), some international travel and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- SPANA strategy alignment and advancement
- Co-design SPANA’s DRR mainstreaming approach in line with the SPANA 2023-2027 strategy.
- Help quality assure the emergencies programme’s conceptual framework and management are in alignment with SPANA’s 2023-2027 strategy.
- Advise on how SPANA’s mainstreamed DRR approach as well as its emergencies work align with and contribute to relevant global frameworks, policies, and partner work (e.g. the Grand Bargain, the Sendai Framework, LEGS (Livestock Emergency Guidelines & Standards, etc.)
- In co-designing the DRR approach, develop a strategy paper on working animals and approaches to DRR that support them and then lead on the deliverables and implementation plan. e.g.
- Help map SPANA’s existing DRR and emergency response-related capacities (and compare it to required capacities)
- If appropriate, propose refinements to and operationalise new criteria for emergency partner funding
- Contribute DRR protocol and quality standards to SPANA’s institution-wide Quality Framework
- Contribute emergency response protocol and quality standards to SPANA’s institution-wide Quality Framework
- Identify which relevant global and national policies include DRR strategies for the protection of working animals, and map them to SPANA’s global needs assessment ranking
- Identify partnerships within the humanitarian sector (or at the nexus) to support working animal welfare in natural disasters.
- Identify partnerships within the development sector (or at the nexus) to support working animal welfare-related DRR
- Leveraging the One Health principles, help SPANA develop strategic partnerships with humanitarian actors to advance:
- risk and resilience proposal development and funding; and
- the capacity of SPANA country officers to develop emergency response plans and identify partners.
- Help quality assure the localization of the DRR mainstreaming approach and the emergencies programme strategy with programme implementation of the same, e.g.
- Support the development of clear strategies for DRR mainstreaming as well as emergency programmes at each country office and with our programme partners.
- Support timely submission of project updates, data, and reports.
- Provide technical advisement in support of high quality DRR mainstreaming and emergency programming,
- Provide expert advice on DRR and emergencies, and linkages to working animal welfare.
- Lead the development of guidance, protocols, and tools related to these activities.
About you
- Educated to degree level in international development, disaster risk reduction, humanitarian relief, climate change, project management or other related disciplines or equivalent in years of experience
- Proven understanding of the nexus between disaster risk reduction and environmental degradation and community engagement
- At least 5 years of project management experience in the fields of DRR and/or humanitarian response
- Knowledge of global, regional, and local DRR and humanitarian relief frameworks and strategies
- Experience of rapid needs assessments and undertaking country and programme risk and resilience assessments
- Excellent partnership skills
- A commitment to localising foreign assistance, and to ESG principles
- Capacity to design project concepts, draft project outlines, proposals, and budgets
- Training, mentoring, and coaching experience in support of capacity development
- Proven ability to work with diverse, multi-cultural teams
- Fluency in English (fluency in French desirable)
- Willingness to travel internationally.
Benefits
- 26 days annual leave, plus bank holidays
- Company pension scheme (SPANA will contribute 10% of salary to a personal pension plan, if you contribute 5% of your salary)
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme
- Health Cash Plan with Medicash
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The application deadline for this role is 19th April 2024.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
The client requests no contact from agencies or media sales.
his individual will be able to evidence high-level strategic thinking and be comfortable delivering campaigns when required. War Child UK run multiple large scale appeals, events and initiatives across the year targeting a diverse range of audiences.
Some of the key responsibilities:
- Leading on strategically planned engagement and growth across all our communications audiences, channels and initiatives. Including defined communications moments, brand engagement, UK advocacy communications and cross departmental campaigns.
- Own War Child UK’s voice and brand, providing consistency in tone and messaging across all channels and ensuring that our voice and brand is engaging to our wide range of audiences
- Lead on creating and assessing opportunities for cross departmental communications campaigns to increase fundraising and/or brand awareness, including overarching narratives and key campaigns each year
- To provide first-rate line management to the Communications & Content team and line manage the Marketing Lead and PR Manager. You will model excellence in management that will result in the team thriving in their roles, with high standards of performance and behavior, and team members that are developed to achieve their best, whilst maintaining strong wellbeing. As a Head of, you will model these high standards of performance and behavior to support the Fundraising Engagement Director and other functions across War Child UK.
- Use your experience to provide insight and recommendations to the Fundraising Engagement Director and War Child UK CEO when communications decisions are needed
- In most instances you will be accountable for the successful delivery of campaigns led by others in your team, in some instances – including cross departmental communications campaigns - you will lead on end to end delivery
You will be:
- Strategic, with experience of designing and delivering communications strategies across a wide portfolio
- Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety and internal and external stakeholders and the ability to build effective working relationships at all levels.
- A diverse knowledge of communications delivery, with the ability to transfer this knowledge and adapt your experience to different audiences, objectives and campaigns
- Experience of team resource and people management and able to delegate tasks in a clear and concise manner.
- A clear understanding of the importance of brand behaviour and having a strong tone of voice. You are able to use this to instil ways of working across an organisation to achieve success
- Able to set up and manage a successful press function
- Experience of policy and advocacy initiatives, delivering public facing advocacy campaigns and getting traction in the media
- Experience of humanitarian emergencies and managing a media responses to work for a UK market.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Dear Applicant,
Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to violent conflict. Crisis Action’s unique model and record of impact earned the organisation the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Foundation Award for Social Entrepreneurship.
We work through innovative campaigns that shift power towards populations at risk and spur collaborations to ensure the safety and rights of affected people in line with international human rights and humanitarian law. We strive to empower those we work with and provide platforms to those with direct experience of conflicts to tell their stories and speak truth to power. You can watch this video for an insight into our model and find out more about our work from our recent annual reports.
We are international, independent, and not-for-profit, with a diverse global team of about 50 people strategically located in Addis Ababa, Beirut, Johannesburg, London, Nairobi, New York, Paris, and Washington DC. Crisis Action’s Board is composed of respected leaders and sector experts from across the humanitarian, human rights, policy, and business spheres.
We are looking for an exceptional, strategic, and dynamic Communications Director to help drive forward and enhance the impact and effectiveness of our work.
If you’re hungry for a challenge, are creative and passionate about driving change, and experienced in influencing the world’s most powerful people to uphold rights and protect civilian lives, we look forward to receiving your application.
Nicola Reindorp
Chief Executive Officer
Overview of the Role
As Communications Director, you will play a pivotal role in advancing Crisis Action’s unique model of campaigning by driving maximum innovation and impact in our campaigns; communicating Crisis Action’s story in new and compelling ways to our diverse network of partners and donors; and by building allies and creative coalitions globally. We are looking for an exceptional changemaker who is an all-in-one storyteller, strategic communicator, newshound, and mentor, with the ability to ensure maximum innovation and impact in our campaigns and communications for the protection of civilians from conflict.
This is not a typical Communications Director role. We do not want our profile raised: in fact, while keeping us entirely behind the scenes, you will help our campaign teams and partners develop and deliver ever-more creative, strategic, and digitally aware campaigns that can achieve cut-through in a dramatically changing geopolitical landscape.
Our new Communications Director will be a seasoned communications professional with a strong understanding of the media landscape, but also an experienced changemaker with the soul and energy of an activist. You understand how change occurs and have a demonstrable passion and track record for making it happen. You seek and drive excellence but are also unafraid to embrace experimentation and failure. Your knowledge and experience of using a broad range of approaches for influencing decision makers, strong news sense, political instincts, and knowledge of different media markets, including – ideally – established relationships in key outlets and platforms - will be critical in shaping our work and fulfilling our mission to protect civilians affected by conflict.
Reporting to Crisis Action’s Director for Emergency Response, Learning and Innovation, you will lead and support our small but powerful Communications team. While this is a senior, strategic role, this position also requires hands-on implementation. You will have the ability to deliver work through your own team, as well as a complex ecosystem of colleagues, partners, and allies from all over the globe, including many of the world’s largest and most high-profile humanitarian and human rights groups. Therefore, the ability to work with and motivate others across teams, organisations, and time zones will be crucial.
We are looking for an outcome-focused individual who enjoys working in small, flexible teams, leading with rigour, initiative, and a high degree of professionalism. You will be comfortable in a fast-paced but fun and highly supportive environment that is laser-focused on impact. You will need to hit the ground running and be ready to engage with your new colleagues and partners to harness their resources and ambition to deliver effective campaigns.
PRINCIPAL RESPONSIBILITIES
-
Develop and implement innovative and impactful campaigns to protect civilians and prevent conflict
A core part of your responsibilities will be working with the Communications team and colleagues from our other offices to lead, strategize, or contribute to the global campaigns that Crisis Action coordinates. Your success will depend on your ability to build and nurture trusted relationships with our partners and allies from across sectors; and the agility to catalyse and leverage the collective power of our coalitions to generate impact. This will require you to:
-
Lead and support teams in devising smart and savvy media and communications strategies for campaigns
-
Boost organizational creativity and impact by implementing bold and ambitious ideas, and actively scanning for new and creative campaign tactics, tools, and partnerships
-
Ensure Crisis Action has strong relationships with key journalists across different markets and develop and nurture creative partnerships with organisations and individuals from across the world of media, advertising, tech, film, and more
-
Working closely with our different offices, build and strengthen a diverse and innovative communications network by proactively engaging current and new partners and bringing on board creative allies
2. Crisis Action’s chief storyteller and a global communicator for change
You will be responsible for developing a wide array of internal and external communications products for our partners and network. As a creative engine for the organisation, you will drive innovation in how we work with traditional and new media, develop creative partnerships, and help tell the stories of our campaigns and the organisation in compelling and impactful ways. You will measure success, capture learnings, mentor colleagues through training, and communicate our behind-the-scenes work to various stakeholders in a way that enhances Crisis Action’s reputation with partners and donors. This will require you to:
-
Ensure timely and impactful communications to key stakeholders such as partners, donors, and board members, including overseeing the coordination, drafting, and editing of the content
-
Working in close collaboration with the fundraising team, coordinate and oversee the vision, design, production, and dissemination of Crisis Action’s annual report
-
Enhance our ways of storytelling to diverse audiences by developing bespoke content on Crisis Action and its campaigns, and training our teams on it
-
Maintain oversight of Crisis Action’s website to ensure it is fit for purpose and updated with the latest campaign and organisational information at all times
3. Contribute to the strategic growth, leadership, and impact of Crisis Action
You will be responsible for consolidating and expanding Crisis Action’s relationships and reputation with our communications and media partners, and civil society network, and for developing and implementing the Communications strategy that aligns with Crisis Action’s overall organisational strategy. As a member of Crisis Action’s Directors Group, you will also play a leadership role on organisational strategy and decision-making, oversight of team performance and well-being. This will require you to:
-
Supervise and mentor the communications team, and any consultants or volunteers that may work with the team or on Crisis Action campaigns
-
Develop and implement a Communications strategy for Crisis Action that enables our campaign teams to deliver real change for civilians in conflict, and helps Crisis Action communicate with diverse stakeholders more effectively
-
Strengthen our systems and enhance learning across teams by aassessing campaign needs periodically, and developing and delivering appropriate trainings
-
Work in close collaboration with Office Directors, and support the Senior Management Team on key aspects of organisational leadership including strategy, team management, recruitment, resource allocation, budgets, and fundraising
PERSON SPECIFICATION
Essential skills and experience:
-
Commitment to Crisis Action’s mandate and values
-
10+ years of professional experience in relevant fields and knowledge of the international NGO sector
-
Expertise in media and communications; including knowing when and how to engage the media, a deep understanding of different targets and audiences, crafting communication strategies and media stories to effect change, producing high-quality communication materials, and working across platforms, including mainstream, social, and new age media
-
Excellent political mind, with an understanding of the levers, tactics and processes that shift power and drive change
-
Excellent instincts in leading and organizing for change, with a broad range of established relationships and industry networks in the media, communications, or private sector
-
Impeccable interpersonal, writing, and editing skills, with fluency in written and spoken English
-
Skilled at stakeholder management, with an entrepreneurial attitude and a talent for building trust and relationships quickly
-
High levels of ambition, determination, and focus, with a hunger for collective outcomes rather than personal limelight
-
Self-aware, emotionally intelligent, and a strong team player with demonstrated ability to work as a member of a small and diverse team, and empower them to deliver their best
-
A multi-tasker, with excellent administrative, project management and information technology skill
-
Awareness and commitment to preserve your own well-being and resilience to manage the pressures of working in a fast-paced environment
The following would be desirable:
-
Fluency in languages other than English – written and spoken
-
Social media/digital campaigning experience including content commissioning and dissemination strategies
-
Experience of coalition campaigning, working with the corporate sector, social movements, or faith-based organisations to drive social change
-
Knowledge of and familiarity with conflict issues or conflict resolution, international human rights and humanitarian laws, understanding of foreign policy, and the workings of key international and regional institutions (e.g. United Nations, African Union, ASEAN, European Union etc.)
Terms and conditions
Starting date: June 2024
Contract: Permanent, full time
Reports to: Director of Emergency Response, Learning and Innovation
Location: Nairobi, London, or Johannesburg
Salary: Nairobi and Johannesburg: US$90,000 per annum , London: UK£80,000 per annum
Travel: As required (up to 20%)
Benefits: Excellent benefits package including health cover and pension; 25 days annual leave increasing to 30 days after 3 years; 3 months paid sabbatical after 5 years of service; and a family friendly work environment.
Well-being considerations: Flexible work arrangements with a policy of a minimum of 2 days in the office and 3 days work from home, plus an additional day off every month for your mental health and well-being.
Right to work: You must have the right to work in any of our preferred locations.
DEI (Diversity, Equity, and Inclusion) Commitment
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.