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169

Impact And Insights Manager Jobs in Hammersmith, Greater London

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Top job
Alcohol Change UK, London (Hybrid)
Grade C, in the range of £39,943-£43,619, depending on skills, knowledge and experience (plus benefits)
Develop our Try Dry® app offer to recruit Local Authorities and support them in making a real difference to communities across the UK.
Posted 1 day ago
Top job
Mental Health Foundation, London (Hybrid)
£45,009 - £49,040 per year inclusive of London Weighting and market supplement
We're excited to be recruiting for a talented Digital Experience Manager to join our Marketing & Digital Team at our London offices!
Posted 2 days ago Quick Apply
Top job
Cherie Blair Foundation for Women, Marylebone (Hybrid)
£40,631 - £48,532 per year
We’re looking for an enthusiastic and proactive fundraiser to join our team as our new Senior Corporate Fundraising Manager!
Posted 2 days ago Quick Apply
Advance, Hammersmith (Hybrid)
£32,000 - £38,000 per year
Posted 1 day ago
Closing today at 23:59
Tottenham Hotspur Foundation, Tottenham (On-site)
£42,000 - £45,000 per year
Tottenham Hotspur Foundation is looking for a Insight and Impact Manager.
Posted 1 week ago
Standing Voice, E8 4QN (Hybrid)
£40,000 - £48,000 per year
An exciting position for an experienced Fundraising Manager wishing to achieve social impact on a frontline human rights issue in Africa
Posted 3 days ago Quick Apply
Closing tomorrow
The Difference, Bethnal Green (Hybrid)
£50,000 - £57,000 per year
Head of Impact Reports to: Director of Research, Impact and Influence Start date: ASAP
Posted 2 weeks ago
Habitat for Humanity Great Britain, Romford (On-site)
£31,000 - £34,000 per year
Posted 1 day ago Quick Apply
Cardinal Hume Centre, London (On-site)
£45,000 per year
The Cardinal Hume Centre is recognised as a Centre of Excellence. We maintain accreditations with OISC and the Specialist Quality Mark.
Posted 1 day ago
Action Tutoring, London (On-site)
£36,000-£37,665 per annum, depending on experience, plus London Weighting of £2,205 per annum
Posted 3 days ago
London Funders, London (On-site)
£36,400 per year
Bring your research & analysis skills to shape this role and help us achieve change for Londoners. Flexible working, including a 4 day week.
Posted 2 days ago
Page 1 of 12
London, Greater London (Hybrid)
Sheffield, South Yorkshire
£26,138 - £27,513 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Job Description – Impact Reporting Officer - Food

Reporting to: Network Analyst

Location: London or Sheffield with regular travel

Contract: Permanent

Hours: Full Time, 35 hours

Salary: £26,138-£27,513 (National) or £28,731-£30,243 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit-for-consumption food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: 

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The Role

As FareShare continues to build broad and successful partnerships with key food suppliers across the UK, the Impact Reporting Officer will play a vital role in managing data and effectively demonstrating our impact to the food industry. This position is central to achieving our mission of saving usable surplus food and feeding communities.

This role is a reporting and systems lead, providing administrative and analytical support to the Food Team with a primary focus on consolidating and managing food volume data. Demonstrating to companies the difference their food makes  in an informative and engaging way is a key driver of continued support and motivation for the food industry. We seek a fast learner who can engage across various internal systems, including FareShare’s national WMS, Power BI, and our CRM Salesforce.

Working closely with the Food Team, the role will extract and manipulate data from our systems, presenting it meaningfully in reports and updates for our key food partners. Additionally, this role will collaborate with FareShare’s in-house technology department (The Info Centre) to champion and support the maintenance and accuracy of systems used within the Food Team, ensuring account records are up-to-date, and live reporting is both accurate and beneficial to account managers while adhering to GDPR policies.

This role will champion the further embedded usage of our CRM system (Salesforce) to better manage multifaceted relationships with our partners across the food industry. Having a clear and aligned view of the relationships across the industry is central to our ability to achieve our ambitions in partnership excellence. This role will both support the teams in keeping the CRM accurate and work with the Info Centre in suggesting and implementing builds and developments to the CRM that enhance our ability to successfully track and monitor key relationships.

Alongside the ownership of our impact data, this role will also contribute to cross-departmental data analytics projects and support the Marketing team to gather qualitative impact stories. Across both qualitative and quantitative impact data, this role will look to translate all of this into meaningful insights for companies that highlight FareShare’s work and ultimately help to deliver more food for those that need it.

Main areas of responsibility

Impact Reporting

  • Design, build and implement impact reporting activities across the Food Team, ensuring consistency, accuracy, and alignment with key partner joint partnership plans
  • Develop and implement best practices for impact reporting to effectively communicate the difference made by partners’ food .
  • Support the gathering of qualitative impact stories, working collaboratively with charity partners and individuals to compile compelling narratives.
  • Bridge the gap between qualitative and quantitative impact data, translating both into meaningful insights that resonate with key stakeholders.
  • Develop content that effectively communicates the broader impact of our initiatives to both corporate and charity partners.

Data Analysis and Insights

  • Provide comprehensive reports and analyses on food partner volumes, aiding Commercial Manager presentations and reports to food partners, including Tesco reporting requests.
  • Utilise analytical skills to extract meaningful insights from various internal systems, contributing to informed decision-making and strategy formulation (including where possible providing data to marketing team and to support commercial decisions across the procurement team).
  • Collaborate with Commercial Managers to support data gathering for monthly reporting and quarterly/annual forecasting and targeting.
  • Contribute to cross-departmental projects and discussions as the Food Team data lead

CRM System Enhancement

  • Champion the embedded usage of the CRM system (Salesforce) to enhance relationship management with partners in the food industry.
  • Collaborate with the Info Centre to suggest and implement CRM builds and developments that improve tracking, monitoring, and reporting capabilities.
  • Provide hands-on support to the Food Team in improving the effective use of Salesforce, ensuring all team members are proficient in utilising its features.
  • Work collaboratively to identify opportunities for CRM optimisation and efficiency gains in managing partner relationships.
  • Support in the ongoing assessment of the Partnership Excellence pillar using our CRM

Food Data Accuracy

  • Support the maintenance and accuracy of our food volume data across visualisation tools like Power BI, including full ownership of the food team Power BI report.
  • Collaborate with the Info Centre to streamline processes related to live reporting, ensuring accuracy and relevance for account managers.

Troubleshooting, System Support and Training

  • Work closely with the Food Team to understand how systems, including CRM and Power BI, are utilised for decision-making, strategic planning, and day-to-day operations.
  • Offer troubleshooting support, identifying and resolving issues related to system usage and data management.
  • Support in the delivery of training on existing systems with the ambition of building a stronger data culture across the Food Team and wider organisation

 Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience

Essential

  • Experience of data analysis to provide insight and overviews on progress against KPIs.
  • Working knowledge of CRM systems and business analytics programmes such as SalesForce and Power BI.
  • An ability to comprehend and display often complex data in a simplified and engaging way.
  • Experience of working cross-functionally within a busy organisation meeting project deadlines.
  • Experience of project reporting for internal or external audiences.

Desirable

  • Experience working alongside marketing or brand teams building compelling narratives.
  • Experience of using CRM or databases to extract data reports to inform decision-making highlighting any trends.
  • Knowledge of, and interest in, FareShare’s mission.
  • Interest and understanding of the food industry and/or food waste reduction sector.
  • Ability to discuss sensitive case studies with charity partners and produce compelling content for reports and publicity.
  • Experience in delivering training on technical systems.

Competencies and behaviours

  • Good communication skills, written and verbal
  • Ability to think creatively and use data to tell compelling stories
  • Proficient IT skills, including all Microsoft office packages; specifically an advanced user of Excel with technical skills to analyse data
  • Excellent numeracy skills and excellent attention to detail 
  • Pro-active, organised and able to work under pressure
  • Ability to prioritise effectively and cope with competing demands
  • Ability to use own initiative working independently and responsibly 

Benefits

  • Hybrid / Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan
Application resources
Posted by
FareShare View profile Company size Size: 51 - 100
Posted on: 16 April 2024
Closing date: 30 April 2024 at 23:59
Tags: Business Development,Operations