Improvement Manager Jobs in Edinburgh
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
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Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
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Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
Are you someone who thinks strategically and are passionate about using insights to drive impact through evaluations? Would you like to join our skilled and innovative Transformation team, working to create positive changes in the lives of our beneficiaries?
With a growing number of strategic programmes, our Transformation Management Office (TMO) is embarking on a journey to expand as a function. We are excited to introduce a new and important role of Impact and Evaluation Manager at the RBL. This key role will help shape a TMO portfolio of dynamic and transformational initiatives, ensuring that impact and evaluation insights are used to drive service improvement and innovation.
Together, the team in the TMO take great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, programme and change management.
We’re looking for an exceptional and creative Impact and Evaluation Manger to lead our work on adaptive approaches to monitoring and evaluation and who can balance strategic needs with the reality of our frontline work.
Working under the direction of Director of Transformation, the role of Impact & Evaluation Manager will be critical in championing robust evaluation in the organisation, adapting approaches and steering learning to ensure a meaningful impact.
Our strategy has teamwork at its heart. We want someone keen to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served and currently serve to keep us safe and protect our way of life.
This is a truly cross-functional enabling role which will work across the Directorates, engaging with stakeholders to improve our knowledge base, culture and practice of capturing and measuring change and support growth towards successful delivery of our Strategic Priorities. Working with, and in support of, the Director of Transformation some of the key areas of responsibility are as follows:
- Explore and implement innovative tools to effectively monitor and evaluate projects and programmes.
- Ensure impact and evaluation is embedded across the organization and data insights support the teams to inform decisions and drive improvement of service to our beneficiaries.
- Analyse data and produce tangible products geared to inform strategic decision-making, optimize processes and drive sustainable growth.
- Foster a culture of continuous learning and development with a view to improve data gathering and exploitation within cross- functional teams.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Friday 12th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a dynamic and proactive individual to join our Digital & QA team as a Digital Project Manager. This role will primarily be responsible for project managing the development of Ygam’s new website from concept to handover in addition to some of Ygam’s other planned digital projects.
The ideal candidate will have a demonstrated track record of successfully managing digital projects, from initial briefing to final implementation and review, with a thorough understanding of agile methodologies, values and procedures. Excellent communication and interpersonal skills are essential, as you'll be engaging with internal and external stakeholders throughout the project lifecycle. You should be accurate, organised and able to manage multiple projects concurrently. While you should be capable of working independently, you should also excel in a team environment, fostering collaboration and driving towards shared goals.
Duties will include but not be limited to:
- Lead the process to procure external developers for the online portal and manage the relationship with the appointed developer.
- Maintain the project plan, monitoring progress and ensuring milestones are met.
- Manage relationship with appointed developer.
- Engage and consult with internal and external stakeholders, enabling scoping exercises to capture all required functionality and specifications, and developing risk logs, to ensure the website meets user requirements.
- Anticipate potential issues and dependencies, highlight project risks and develop proactive mitigation plans.
- Manage web development budget.
- Operate within agreed timescales.
- Be collaborative, efficient, analytical with great diligence, ensuring consistent improvement in the quality of our outputs.
- Additional digital projects as identified in line with Ygam Strategy including Safer Gambling training development, working with internal and external stakeholders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Closing date: 16th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? We’re looking for someone motivated, innovative and collaborative, who will use their deep knowledge of volunteering good practice, systems and efficient processes across key areas of the volunteering journey to make sure the experience for our Society’s Volunteers and Volunteer Role Managers is the best it can be.
This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society leading the experience team as the first point of contact to provide exceptional service across key parts of the volunteering journey, including attraction, recruitment, onboarding, training, engagement, and wellbeing support.
This will be a busy and challenging role; you will need to be curious; data driven, focused on customer experience, accessibility, EDIB, and encourage a learning and improvement culture. As a key part of the volunteering management team, you’ll be confident in facilitating, collaborating, project management, demonstrating excellent collaboration skills including stakeholder engagement.
It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. As a leader of the ‘delivery’ element of the team, you will be a critical role in bringing this to life.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Lead and inspire a team to deliver exceptional service
- Ensure efficient, consistent, best practice delivery of key journey steps, including attraction, safer recruitment, onboarding, training, and wellbeing support.
- Work collaboratively to prioritise, plan and achieve success with multiple teams.
- Use data and insight to inform planning and decision making, as well as continuous service improvement and team performance.
- Champion Volunteers and Volunteer Role Managers well-being, providing safe supportive spaces and practical support where needed.
- Demonstrate commitment to inclusive working, ensuring equality and valuing diversity, with a focus on accessibility supporting people with lived experience. Role modelling behaviours, challenging our thinking, and amplifying and involving volunteering audiences to shape our work.
- Be as comfortable talking to someone with dementia as you are to our volunteers or leadership team.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.
Application Process
Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Hours: Full Time 37.5 with the option to join Four Day Week after successful probation and work 30 hours per week with a full time salary)
Contract: Permanent
Location: Remote with office base in Liverpool or London
Salary: 35000 plus LWA (£3947) if applicable
Closing date: 21/04/2024
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
This role's purpose is to grow Brook's income through trust and foundation grant fundraising. You will be responsible for identifying and securing funding from a range of trusts and foundations, aligning these with Brook's strategic priorities to promote business growth. Working with colleagues across the organisation, you will lead on writing funding applications, creating partnerships and developing relationships with key funders of our work.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Flexible working
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Support Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital logistical, financial and administrative support and coordination required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
From booking travel and accommodation, holding responsibility for the planning and administration of the Purchase Order sheets, to liaising with the many stakeholders involved in the assessment and programme processes, you will have an opportunity to be involved in an interesting, fast paced and exciting role.
KEY RESPONSIBILITIES
Logistical support
- Provide effective logistical and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure the successful delivery of the programmes
- Support the the planning and delivery of key Sector Improvement Programme activities including online and in-person events, handling the administrative and logistical tasks e.g. venue booking and travel arrangements
- Support the Charter Award Process by managing logistics for assessors during Award site visits and handling related bookings
- Use of our Project Management tools to set and receive work, manage deadlines and workflows alongside colleagues to complete projects and Programmes in a timely manner, ensuring high quality of work
Financial support
- Assist in onboarding the University Mental Health Charter Programme by managing administrative tasks such as purchase orders and processing documents (e.g. MOUs, new supplier forms etc.) and outstanding payments
- Administer finances for our Sector Improvement programmes; issuing purchase orders and ensuring timely payments
- Work with finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements, and identify areas for process improvement
- Act as a cardholder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data processes for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate and analyse evaluation data from Sector Improvement events (online and in person), generating timely reports and make recommendations for programme improvement
- Create essential documents requested by the Sector Improvement Programme team to support programme delivery and scalability
- Provide support to the Sector Improvement Team and Award Managers to enable efficient Award Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Liaison Officer to successfully deliver all aspects of the role, including managing university relationships, ensuring tasks are picked between roles and when required
- Attend programme-related meetings, and maintain communications with programme participants and key stakeholders through maintaining and use of up-to-date database(s)
- Actively participate in the testing and embedding of new digital systems to improve programme efficiency and engagement
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post
- Attend regular team meetings with the Student Minds team and colleagues throughout the year as required
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements
- Undertake training and attend conferences in a support capacity when Student Minds is delivering, and attend external conferences as a delegate where required
- Engage with and provide feedback on projects and strategic reports developed by other members of the team
- Work flexibly and undertake tasks to support Student Minds colleagues as needed
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
Role outline and purpose
Working as a key link between the Philanthropy team and wider organisational teams, the Philanthropy Content Reporting Manager – Trusts will create specific reporting materials for our key funders. You will hold responsibility for a reporting schedule for named partners and work closely with our impact and finance teams to track progress of funded projects and ensure that we deliver partner/funder updates in line with agreements.
You will have experience of supporting high-value fundraising teams and be adept at building strong relationships across the organisation to help inform the Trusts team about the activities and outputs of our operational teams. You will understand complex qualitative and quantitative data and use this to write up, design and produce high-quality communications for donors. You will be confident at taking the lead on the reporting requirements of our relationship managers, with efficiency and effectiveness.
Responsibilities
• Lead on the bespoke and restricted high-quality reports for funders in line with grant conditions
• Work closely with our project delivery, impact, communications and finance teams to ensure funds are delivering greatest impact for our donors
• Keep up to date on project delivery plans and aspirations
• Understand and translate both qualitative and quantitative information and present these in a visually compelling, digestible format
• Provide insight and performance information to help inform team strategy/projections, including the management of CRM, financials, and KPI reporting requirements
• Coordination of events to support effective donor engagement
Person specification
Technical skills and minimum knowledge:
• Experience in producing high-quality donor reports
• A track record of working collaboratively across a number of teams, including fundraising, operations and communications
• Knowledge of programme monitoring and evaluation principles
• Skilled networker, able to influence and win support from multiple key stakeholders
• Ability to isolate and convey key programme information
Behaviours and competencies:
• Analyses and communicates complex information effectively a range of audiences
• Demonstrates dedication to the values of the Trussell Trust
• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Pro-active and solution focused by problem solving and making recommendations for improvements.
• Works with others as one team, actively listening and collaborating to achieve a shared vision.
• Builds relationships across The Trust, sharing information and expertise.
• Role models inclusive behaviour, values and leadership
Sightsavers is looking for a highly organised and collaborative Digital Asset Manager to manage our vast library of content
Salary: £35,000
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked (a minimum of four days) and lots of home working
About the role
Sightsavers' content and stories team has responsibility for developing creative concepts and content in response to communications briefs, as well as supporting the organisation with video and editorial services, and sourcing photography, video, audio and written stories from projects across Africa and South Asia. This work generates a huge volume of multimedia digital assets which need to be easily searchable by everyone in the organisation. We've recently moved to a new digital asset management system which requires an ongoing process of training and development.
We are looking for a Digital Asset Manager to be responsible for embedding and maintaining our new digital asset management system (Asset Bank), offering training and support to teams using and uploading assets. You'll work closely with content producers and story collectors to develop workflows preparing and uploading new content and you'll lead their implementation. As digital asset manager you'll inspire staff with available content, finding creative ways to make the organisation aware of the assets the team is producing. You'll need to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and uploading content.
Key duties will include:
* Ownership of digital asset storage systems with strategic decision making about process, structure and content
* Asset preparation, upload and categorisation - maintaining consistency and quality across systems
* Asset promotion
* System development and maintenance, with a focus on user experience and searchability
* System support and training
* Cross team collaboration and learning
We're looking for an organised individual with great communication skills. You'll need to be able to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and managing content.
To succeed in this role, you will need:
* Experience of developing and managing processes and systems
* Experience of working with digital asset management systems, preferably in an NGO
* Knowledge of Asset Bank highly desirable
* Proven experience of organising a wide array of assets and associated information at a high level, with accuracy and attention to detail and using a structured approach
* Proven understanding of digital image asset workflow and processes
* Proven experience of gathering and implementing user feedback
* Good analytics and reporting skills
* Excellent understanding of consent processes for image use
* Solid knowledge of GDPR
* Good understanding of user experience principles
* Proven experience of delivering training
* Knowledge and understanding of digital file formats (image, video, etc) and media usage rights terminology
* Ability to identify the qualities of good images and stories, and the detail needed to make a complete story
* Awareness of content ethics, in the context of international development
* Experience of Microsoft SharePoint highly desirable
Please see the job description for further details.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. This role can be worked part time (a minimum of four days with a pro rata salary) or full time within the UK.
Please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. There will be an expectation that you can attend at least quarterly meetings at our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) or Brighton. We anticipate that remote interviews will take place in early/ mid-April and the evaluation process will include a role-specific task to be completed at the second stage of the interview process.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Job Title: Communications Manager
Location: Remote, UK
Type: 37.5 hours a week
Experience Level: Minimum 2 years
Salary: 30k - 35k (based on experience)
You will be joining an established charity and one that is expanding and changing dramatically to meet the growing needs of empowering Pharmacists and Pharmacist Associations to improve health and wellbeing across the Commonwealth. Our vision is to reduce health inequalities, aid the reduction of mortality and morbidity and enhance the quality of life.
We look forward to receiving your CV reflecting appropriate experience and a supporting statement of no more than one A4 page, setting out how you meet the person specifications and what attracts you to this role. To apply for this position, please fill out the form below and attach the relevant documents as requested no later than the 1st of April, 2024
Overview of the CPA Charity
The CPA is a registered charity (CIO) and membership body; leading and developing the pharmacy profession to benefit the people of the Commonwealth. This voluntary network of member states encompasses one third of the global population, including many lower-middle-income countries (LMICs). The CPA works towards its core charitable objectives to build strong and diverse collaborations between pharmacists and health networks; develop and improve the quality of Pharmacy Practice; strengthen health systems; improve the safe and effective use of medicines, and promote healthier lifestyles and reduce health inequalities. Its unique position as an accredited organisation of the Commonwealth allows for many advocacy opportunities for the profession.
The CPA is in official relations with the World Health Organisation (WHO), with an approved collaboration plan in place for 2022-2024. Our mission to ‘empower pharmacists to improve health and wellbeing throughout the Commonwealth’ is achieved through our core strategic goals:
1. Develop the Commonwealth pharmacy workforce and build capacity through education and training.
2. Support pharmacists to strengthen healthcare systems and enhance the safe and effective USE of medicines, prevention of disease and promotion of healthier lifestyles, across the Commonwealth.
3. Advocate for improved ACCESS to and QUALITY of medicines and vaccines, embedding pharmacists at all levels of medicines management, across the Commonwealth.
These goals are realised through a variety of mechanisms including:
● Knowledge Transfer
● Provision of resources and tools
● Advocacy and Research
● Partnerships and Collaborations; for innovation and quality improvement
Job Overview:
The Commonwealth Pharmacists Association (CPA) is seeking an experienced Communications Manager to join our team. This role is pivotal in shaping how we communicate our mission and impact. You'll be responsible for managing CPA's social media channels, ensuring a consistent and engaging presence. You'll develop compelling content, including stories that highlight the real-world impact of our work. Additionally, you'll support various CPA programs by crafting effective communications materials. This position is ideal for candidates with proven social media management experience, graphic design skills and excellent writing and editing abilities.
Key Responsibilities:
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Manage and grow CPA's social media accounts, ensuring active and engaging online presence.
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Manage CPA’s website content uploads and updates.
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Curate and publish a quarterly newsletter.
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Collaborate with Program leads to develop program-specific communications strategies.
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Design captivating images, flyers, ebooks, and print assets using platforms like Canva; knowledge of Photoshop is advantageous but not essential.
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Assist in drafting and publishing blog posts, requiring strong writing skills and familiarity with WordPress (training on WordPress backend can be provided).
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Contribute to various CPA programs and work streams through creative and innovative communication approaches.
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Ensure consistent and effective messaging across all communication channels.
Qualifications:
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At least 2 years of experience in a communications role.
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Demonstrated proficiency in managing social media platforms.
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Strong design skills, with experience in Canva and/or Photoshop.
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Excellent writing ability and experience in content creation.
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Knowledge of WordPress or willingness to learn.
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Creative and innovative thinker with the ability to work independently.
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Comfortable working in a fast-paced, collaborative environment.
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Interest in the healthcare and pharmaceutical industry is a plus.
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and experience. Please include links to or samples of previous work, especially any relevant social media campaigns or design projects.
Additional Information
Standard working hours are 09:00 to 17:00 although flexibility is required in order to ensure core objectives are achieved. The CPA maintains a virtual office, with occasional face-to-face meetings in London.
The client requests no contact from agencies or media sales.
Job Title: Service Planning Manager
Salary £36,000 FTE
Hours per week: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a dynamic and innovative Service Planning Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
As the Service Planning Manager, you'll be the driving force behind our Antenatal and Postnatal course planning, leading a team of passionate individuals who are dedicated to making a difference in the lives of over 150,000 parents every year. Working closely with the Head of Course Operations and Customer Service, you will be responsible for the strategic planning of our courses, ensuring they meet the evolving needs of parents while upholding our commitment to safety, inclusivity, and excellence.
This role isn't just about managing processes—it's about inspiring and motivating a diverse team of Service Planning Officers to deliver their best work. With your exceptional people and leadership skills, you will foster a culture of collaboration, innovation, and continuous improvement.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Service Planning Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset and a proven track record in operations management.
- A leader who is forward thinking and inclusive.
- An innovative, confident person who can guide an exceptional team of Team Leaders and Service Planning Officers.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
Please visit our website for job description details.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: Noon, Tuesday 2nd April 2024.
Interview dates: TBC
Interview format: Virtual – Teams link will be sent with invite to interview
The client requests no contact from agencies or media sales.