7 Independent nhs complaints advocacy jobs near Central London, Greater London

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Closing soon
POhWER, Hounslow
£25,682 - £28,805 per year
Posted 1 week ago Quick Apply

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Closing soon
POhWER, Greater London
£25,682 - £28,805 per year
Posted 1 week ago Quick Apply
Closing soon
Sir Oswald Stoll Foundation, SW6, London
£25,688 per year
Posted 2 weeks ago Quick Apply
Enfield Carers Centre, Enfield
£26,000 per Annum
This is an exciting new role working alongside Health and Social Care Professionals to empower Family Carers to manage their health needs.
Posted 6 days ago Quick Apply
Enfield Carers Centre, Enfield
£26,000 pro rata
This is an exciting opportunity to join a well-established innovative team committed to providing high quality services for unpaid carers.
Posted 6 days ago Quick Apply
Enfield Carers Centre, Enfield
£26,000 per year
This is an exciting opportunity to join a well-established integrated, innovative and enthusiastic team
Posted 6 days ago Quick Apply
Page 1 of 1
Hounslow, Greater London 11.07 miles
£25,682 - £28,805 per year
Permanent, Full-time
Job description

Home Based: Hounslow, London

Job reference: 185

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £22,500.00 - £25,623.00 per annum (dependent on experience), plus London weighting £3,182.00 per annum + Benefits

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a full time Independent Advocate to join our Hounslow team working on our Advocacy contract.

You will be supporting a wide range of vulnerable adults often with profound and multiple needs, so you will have experience of this type of work, along with a good working knowledge of public and voluntary organisations.

Ideally, you will have strong experience working with vulnerable adults who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.

You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate.

Because of the nature and location of the role, applicants must live within the area. Travel expenses will only be paid once in the London zones 1-6.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

As a minimum you should have:

  • A good understanding of statutory advocacy under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
  • An understanding of relevant public sector complaints processes
  • Experience providing written reports to a high standard
  • Ability to form positive boundaried working relationships with a wide range of clients
  • Ability to support clients who may have a range of particular communication and other needs
  • Ability to provide non-instructed advocacy
  • Ability to manage a complex caseload covering a wide range of subjects
  • Ability to research options to ensure clients can make an informed choice
  • Excellent communications skills, able to communicate sensitively and empathetically
  • Ability to communicate effectively with professionals and other organisations
  • Manage risk to self and others
  • Good personal planning and organisational skills
  • Good IT skills
  • An effective team player
  • Flexible positive approach

Ideally you will also have:

  • An excellent working knowledge and experience working within the frameworks of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 (2007 Amendments)
  • Knowledge of advocacy best practice and experience delivering advocacy to the highest standards
  • Excellent knowledge of public and third sector organisations and processes
  • Experience of using relevant complaints processes
  • Completed the National Advocacy Qualification
  • Knowledge of non-Instructed advocacy
  • Experience of working with people with a range of needs including acquired brain injury, autism, learning disabilities, dementia, mental health problems (including diagnosed mental disorders)
  • Willingness to work in a range of environments

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Wednesday 2 February 2022. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 185.

Interviews are due to held in person.

Previous unsuccessful candidates do not need to apply.

Closing date: 9am, Wednesday 2 February 2022

Interviews: 18th February 2022

A DBS check will be required for this post.

More about POhWER

POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vuln... Read more

Posted on: 20 January 2022
Closing date: 02 February 2022
Job ref: 185
Tags: Advocacy

The client requests no contact from agencies or media sales.