Individual Giving Campaigns Manager Jobs in Home Based
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
-
Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
-
Operate within set budgets and achieve income targets outlined in annual plans.
-
Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
-
Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
-
Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
-
Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
-
Continually test and learn across campaigns to improve performance.
-
Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
-
Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
-
Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
-
Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
-
Closely monitor campaign results and provide updates on performance.
-
Produce post-campaign analysis reports.
-
Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
-
Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
-
Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
-
Identify, research and develop new products, creative ideas and fundraising initiatives.
-
Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
-
Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
-
Contribute actively and positively to charity-wide strategies.
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
CAMPAIGNS AND DIGITAL MARKETING MANAGER
Full Time, 35 Hours per week
(Monday to Friday, 9am to 5pm)
Salary Range £31,500 to £33,000 per annum (Depending on Experience)
Based at The Frances Hay Centre, Banbury with the possibility of hybrid working
We are looking for a creative individual to lead our campaigns and digital marketing activity.
Role purpose
The Campaigns and Digital Marketing Manager is responsible for attracting, converting and retaining supporters through our campaigns and digital marketing activity. The role will particularly suit a creative leader with a keen interest in supporter acquisition, data insights, analysis, testing and measurement.
About us
At Dogs for Good, we believe that dogs, and the bond we share with them, can help people lead happier, healthier and more independent lives. This is an exciting time to join the organisation as we embark on a bold, new strategy to move to a more community-led model, alongside a greater emphasis on training, education and advocacy. Over the next five years, this will increase the impact in our three priority areas – improving the quality of life for people and dogs; increasing the understanding of the value of connection with a dog; and creating a more inclusive society.
Why work with us?
We know how competitive the market is for hiring fundraisers with digital skills – that is why we are looking for someone with a digital background and experience in delivering campaigns, who can use these skills and apply them to our marketing activities, including income generation. While the puppies attract a lot of attention, we’re entering a new phase in our Communications team that will put continuous improvement at the very heart of everything we do, and this means not resting on our laurels! We know there is more we can do to attract, convert and retain audiences across our fundraising products and service delivery and we are in search of a creative team-player to help us achieve our ambitious targets.
Salary – £31,500 – £33,000. In addition we offer a range of great benefits, including 25 days annual leave, plus additional time off between Christmas and New Year (and not working your birthday!); a generous contributory pension scheme; hybrid working, a great office environment (shared with our dogs), on the edge of Banbury.
To apply, please send a copy of your CV with a covering letter explaining why you are right for this role in accordance with the Selection Criteria,Please note we cannot consider your application for this vacancy without a completed Equal Opportunities Monitoring Form. If we receive your Covering Letter and CV without the Equal Opportunities Form, your application will not be considered in the short listing process.
When you send your application email, please make it clear which vacancy you are applying for.
Recruitment timeline
Closing date for applications – noon on Monday 22 April
1st interviews will take place via Microsoft TEAMS on Tuesday 30 April
2nd interviews will take place at our Centre in Banbury on Tuesday 7 May
Please note, previous applicants for the Website and Digital Marketing Manager role need not apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Individual Giving Fundraiser
Summary and key purpose (fundraising)
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
· Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
· Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
· Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
· Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
· Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
· Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
· Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
· Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
· Develop and maintain good working relationships and liaison with other members of RABI staff.
· Take part and contribute to team meetings.
· Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
· Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
· Liaise with volunteers, clients, contractors and other stakeholders as necessary.
· Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
· Perform any other reasonable task as required by the Charity.
As a newly formed department, there is a significant opportunity for career progression for the right candidate.
Person Specification:
Essential
· Marketing or direct marketing or marketing qualification.
· Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
· Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
· Planning, delivering and managing individual giving programmes.
· Delivering donor recruitment and retention projects from initiation to completion.
· Proven track record of meeting or exceeding targets from unrestricted donations.
· Presenting confidently to a variety of audiences.
· Building relationships and maximising engagement with donors and supporters
· Able to create and tailor engaging and emotive copy for a range of different channels.
· Empathy with the goals and objectives of RABI.
· A positive and creative approach to work, with the ability to multitask.
· Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
· Ability to record accurate data and work with a CRM system
· Self-motivated and confident in working, both independently and in teams
· Good communicator, including face-to-face, phone, in writing and via remote communications.
· Good written and numeracy skills.
· Ability to manage time effectively, prioritise workload and plan-ahead.
· Good IT skills (MS Office including Excel and Word).
· Understanding of Data Protection and fundraising regulations, compliance and best practice.
· Proficiency in using Microsoft Office
Desirable
· Knowledge of targeting, segmentation and response analysis.
· Knowledge of testing, validation and taking campaign learnings forward.
· Knowledge of print and online production processes.
· Understanding of the Gift Aid process.
· Voluntary sector experience.
· A full UK driving license.
· Experience of database use
· Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits:
· Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%
· Life assurance from day one
· Access to our Employee Assistance Programme
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Responsible for the planning, delivery and growth of the Individual Giving fundraising portfolio, through the management of existing activities and the development of new and innovative ideas.. Your priority will be to retain existing supporters and attract new ones.
If you are creative, innovative, whilst able to be empathetic and supportive; enjoy talking to people and building lasting relationships with a variety of stakeholders, and share our passion for providing exceptional supporter care, this could be the role for you.
On a daily basis you’ll be the primary contact for existing donors and the general public wishing to donate in memory of a loved one, or as a thank you for the care given. You will ensure that all potential, new and existing supporters receive exemplary supporter care and a great supporter experience.
You’ll deal with enquiries, accepting and processing donations across a range of channels, and will ensure everyone is thanked for their gift. You’ll work with colleagues and volunteers across the Hospice, proactively building strong relationships and championing the awareness and importance of this income stream.
Equally as important for this role, is the ability to plan, develop and deliver the Hospice’s Individual Giving portfolio (one-off and regular donations). Your creativity and experience will guide the tactical plans and activity that underpins it. Growth and innovation in this income stream is a key priority.
Key Responsibilities
· Lead on the growth and development of the Hospices Individual Giving portfolio, and the subsequent tactical plans and activity that underpins it.
· Day-to-day management and delivery against the Individual Giving budget, including budget planning, setting and reforecasting.
· Plan, create and deliver tailored supporter stewardship programmes for In Memory and ‘Thanks for care provided’ giving.
· Report and analyse data trends and performance year on year to help develop the portfolio and demonstrate areas of growth and risk.
· Manage the Individual Giving Executive to support on growing the portfolio and stewarding our donors.
· Lead on the transformation and delivery of the Hospice’s regular giving programme – Friends at Heart, working with the Communications Team on marketing materials and campaigns and where relevant managing external agencies.
· Be the primary point of contact for all In Memory enquiries and queries from individual supporters, and businesses such as funeral directors.
· Manage relationships with individuals who give to Heart of Kent Hospice in memory of a loved one, ensuring their ongoing positive engagement, regarding their wishes and support.
· Lead on the development and delivery of the Hospice’s Gift in Wills programme, shaping the legacy marketing and messaging both externally and across the Hospice.
· Ensure the Hospice’s fundraising database (Raisers Edge) is updated in a timely and accurate manner.
· Work closely with the Hospice’s Family Support Team and the Fundraising Events Manager to plan and deliver the Hospice’s flagship In Memory events.
· Ensure adherence to the various Codes of Conduct and legislation relevant to the role, including guidance from the Information Commissioners Office, Data Protection Regulation, and Fundraising Regulator.
· Play an instrumental role as part of the fundraising team. Sharing news, ideas and feedback to ensure we develop and move forward as a charity.
Person Specification
· Excellent people skills – friendly, sensitive, empathetic, and approachable.
· Have a pragmatic, creative and innovative approach to problem solving and decision making.
· Excellent communication skills - both verbal and written - able to communicate and build relationships with an array of people.
· Experience in developing fundraising products and supporter journeys.
· Experienced in budget setting and ongoing budget management, including reforecasting and day-to-day budget updating.
· Enthusiastic and pro-active, with a can-do attitude.
· Experience of and a passion for delivering high quality customer or supporter care while working efficiently and accurately.
· Enjoy collaborating with other team members.
· Excellent attention to detail.
· Experienced in IT - using databases to log and keep information accurately up to date, in a timely manner (the Hospice uses Raisers Edge).
· Excellent time management and organisation skills, to be able to manage multiple tasks at once.
Benefits of Working at the Hospice
The Hospice offers a competitive remuneration package including contributory pension scheme, incremental increases in annual leave from 27 days per annum up to 33, a flexible approach to working, a warm and friendly atmosphere with a focus on your health and wellbeing. It supports its colleagues and volunteers with on-going training and development celebrating excellence and rewarding success. Full details will be provided if selected for interview.
Closing Date: Midnight, Sunday 14 April 2024
Interview Dates: First round: Tuesday 23 April 2024 Second round: Friday 26 April 2024
Any shortlisted candidates will be required to complete our application form in full prior to interview.
The client requests no contact from agencies or media sales.
The Regular & Digital Giving Officer role is your opportunity to be a part of a dynamic and innovative team and to take our programme to the next level. We are keen to explore ways to grow our programme via crowdfunding, giving days, and by developing a mid-level/leadership giving programme. Our Regular and Digital Giving Officer will play an important role in scoping, piloting, evaluating, and establishing these new strands of income generation.
The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a new Individual Giving Manager to join our team.
We are seeking an experienced insightful and dynamic Individual Giving Manager to help Nottingham Hospitals Charity take its individual giving income to the next level. As one of our most important income streams, we are looking for someone with a strategic and analytical mind to help guide and inform our next steps.
You will have a keen understanding of the importance of donor acquisition and retention, recognise the importance of working collaboratively with other income streams and be able to work closely with our marketing team. You will be well versed with Raiser’s Edge Database and understand the importance of GDPR in your everyday work.
As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Nottingham Hospitals Charity offers a flexible working policy.
If you are looking to join one of the best performing NHS charities in the UK with a friendly and innovative team then we would like to hear from you.
________________________________________________________________________
About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
The client requests no contact from agencies or media sales.
Are you an experienced individual giving fundraiser or direct marketing professional looking for a brilliant role in a friendly and ambitious team? Do you have a passion for nature and want to make your mark by engaging more people in protecting and restoring wild plants and fungi? Do you dream of a role where you will have the investment backing to grow core income, to innovate and drive impact? If so we would love to hear from you!
Who are we looking for?
You will have an outstanding track record of leading strategic investment and delivering results from direct marketing with keen understanding of how supporter/customer centred engagement helps drive income . You will bring strong experience in multi-channel planning and execution for membership and supporter recruitment and retention through digital, direct dialogue and offline channels, strong relationship building and communication skills, possessing analytical skill combined with creative flair.
What will you be doing?
This is a new position to head up the future development of individual giving at Plantlife. We have a growing base of over 20,000 members and ambitions to double this in the years ahead as we look to engage more people with nature.
This role will work with the Supporter team, building on strong foundations to grow membership, enhance supporter journeys and appeal activity to build lifetime value and deliver future legacy income as well as innovate to deliver core income that is the foundation for Plantlife’s mission to create a world rich in plants and fungi.
You will develop the individual giving strategy to recruit, retain, re-activate and maximise the life-time value of financial supporters through outstanding supporter relationships and experiences.
We are offering the role as hybrid or home based. We have offices in Salisbury or Retford and there will be a requirement to attend our Salisbury office at least once a month.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
The post-holder will have ongoing responsibility for developing and co-ordinating an ambitious individual giving programme accross all channels. The role will lead on the implementation of fundraising products to engage new audiences and appeal to existing supporters. Helping to drive and deliver our ambitious fundraising strategy to transform the lives of millions of people living with neurological and neuromuscular conditions, the Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of new and existing supporters.
Reporting to the Director of Fundraising, the post holder will work closely with colleagues accross the team to create, test, monitor and evaluate campaigns and to ensure that supporters have a positive experience of the charity. The post-holder will plan and develop ongoing acquisition and stewardship campaigns as well as playing an important role in a major capital appeal. This is an opportunity to join a fast growing organisation at an exciting time. The individual giving programme is full of potential and we are ready to take it to the next level.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours per week: 35
Salary : £37,759
Closing Date:11 April 2024
Interview dates start from:19 April 2024
When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.
At Young Lives vs Cancer, we help children and young people (0-25) and their families find the strength to face whatever cancer throws at them. Join us and your skills will make a real difference to the lives of young cancer patients.
About the role
The Individual Giving Manager responsible for reaching new supporters develops and implements engaging and innovative marketing activities that attract a range of new Young Lives vs Cancer supporters.
They create ambitious plans that use a variety of channels including digital, face-to-face and DRTV, and work with teams across Young Lives vs Cancer to ensure the impact of all activity is maximised.
They make sure support continues beyond the first donation so work collaboratively to make sure that welcome journeys build a strong relationship showing the supporter the impact of their support and understanding their needs and interests. Working with others they focus on engagement, conversion, value and long-term support.
They are constantly scanning the horizon, understanding trends and working in a flexible and agile way to test and learn. They respond to new insight, ideas and opportunities and build on successes to ensure we are reaching as many new supporters as possible in the most effective way.
They deliver through a range of suppliers so build strong and challenging relationships to ensure the best possible results from Young Lives vs Cancer's investment in these suppliers.
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is home-based and can be based anywhere in the UK with occasional/ regular visits to Young Lives vs Cancer workplaces.
We\'d love to hear from you if you have:
• Experience in developing and leading successful marketing acquisition and engagement campaigns
• Are able to manage a wide range of supporter acquisition channels, especially digital
• Experience in negotiating with and managing external agencies and suppliers
• Monitoring, controlling and reporting on income and expenditure
• Driving and implementing innovation and developing strategic proposals based on learnings
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience of the following: Acquisition Marketing Manager, Supporter Acquisition Specialist, New Supporter Engagement Manager, Donor Acquisition Lead, Marketing Campaign Manager (Acquisition), Fundraising Acquisition Coordinator, Acquisition Strategy Manager, New Donor Development Officer, Supporter Recruitment Manager, Donor Engagement Specialist, etc.
REF-212 894
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a health/medical charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a permanent basis.
What’s on offer:
- Salary: £44,000-£46,000
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
- Managing a team of 3
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
- Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Individual Giving Manager
We have an exciting opportunity to work with King’s College Hospital Charity who are seeking a dedicated Individual Giving Manager to join their wonderful team. This charity supports the day-to-day work of hospitals and deliver practical benefits by raising money for cutting edge equipment, research, pioneering treatment, patient wellbeing and staff development.
As an Individual Giving Manager, you will be responsible for the creation and delivery of the giving stewardship journey working across lottery, regular giving, face to face and telephone fundraising activity giving you a broad scope which will benefit your career in the long-run. You will also manage relationships with external agencies and internal stakeholders.
You will need:
- Excellent project management skills with experience in planning and implementing individual giving activity
- A passion for delivering excellent supporter experience
- Able to analyse data and create campaign reports in Excel
- Experience in managing relationships with internal stakeholders
Salary: £38,000 - £42,000
Permanent Full-time, will consider compressed hours
Location: Hybrid with 1 day in the office at Denmark Hill, London
Closing date: 4th April
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.
What we offer
- Flexible working opportunities – hybrid working with ability to work from home
- Generous annual leave entitlement - 25 days annual leave, increasing to 27 days after 2 years' service and 30 days after 5 years' service
- Training and development opportunities to personally grow and learn in the role
- A salary sacrifice pension scheme
- A supportive working environment that champions wellbeing and support
- A fulfilling opportunity to contribute to a meaningful cause.
We are looking for an Individual Giving Officer for an incredible arts charity to be responsible for shaping and delivering fundraising campaigns to meet agreed objectives across a range of fundraising activities.
This is hybrid role with 2 days a week in the London office
The Charity
A long standing collaborative arts charity, passionate about supporting artists in times of need and empowering them through all stages of their lives.
You will be joining a welcoming team, known for its supportive and inclusive working culture, offering fantastic benefits including 25 days holiday, plus bank holidays and an additional 3 days between Christmas and New Year, contribute an amount equivalent to 10% of your annual salary to their defined scheme pension plan, enhanced sick pay as well as much more!
The Role
Prepare content and creative briefs to ensure campaigns include content that drives fundraising engagement and positive outcomes.
Scope supporter appeals that deliver agreed income targets; including providing advice to colleagues on the data selections to brief, liaising with Comms on creative, and effective management of print and fulfilment suppliers.
Monitor response and income from Individual Giving activity, gather insights, and analyse data to report on the return on investment and complete post-campaign reviews.
Advise on and run data selections for Individual Giving campaigns and segmentation of donors, working with the IT team in more complex cases.
The Candidate
At least 2 years experience in a similar role in the charity sector.
A successful track record in delivering IG fundraising activities to deliver strategic objectives.
Experience in analysis within CRM systems to manage data and report performance.
Understanding of segmentation and how to speak to different (existing and prospect) audiences.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.